Network Engineer jobs at Cincinnati Bell - 77 jobs

Company Cox Communications, Inc. Job Family Group Engineering / Product Development Job Profile Communications / Network Engineer II Management Level Individual Contributor Flexible Work Option Can work remotely anywhere in the specified country Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description JOB SUMMARY: Develops and executes detailed network designs, specifications and architectural plans for wireless, voice and optical network systems. Evaluates customer, system, network and company requirements to determine whether internal or externally acquired systems are more appropriate. Conducts project planning, cost analysis and vendor comparison. Performs traffic study analysis to determine optimal system configuration. Plans, designs, and manages the implementation of integrated wireless, voice, optical and related systems and access network infrastructure components. Coordinates procedure, specification and standards development and maintenance PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Under general supervision, executes detailed network implementations for new technology. Provides reviews with operational boundary partners and creates detailed method of procedures. Creates network change tickets in line with current processes and validates conflicts to ensure no unnecessary outages. Partners with Operations and Fulfillment Engineering to test and validate functionality, management and performance for existing and new technologies. Supports implementation and deployment of new services, systems, applications and architectures with installation, configuration, integration, evaluation, testing, documentation, and training. Works with vendors to ensure equipment is installed and operating properly and resolves problems. Manages intermediate level projects within Operations to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target. Coordinates with other departments to ensure the network is available and configured to exceed market demands. Creates and/or modifies network infrastructure operational standards (e.g., local process, executing events, change management). Participates in industry bodies monitoring technologies, proposals, and issues of technical interest and relevance to network operations. Provides detailed engineering and operational support to other groups such as Cox Business, Provisioning, and Sustaining Engineering. Assists with coaching and mentoring of junior technicians and Cox tiered support teams. Prepares and delivers technical documentation and presentations. Ensures long term technology goals are consistent operationally across all groups. Partners with change management for impact identification, network validation, MOP creation and execution of activities. Opens, tracks, executes, and resolves escalated trouble tickets as the top-level operational escalation path related to outages and trouble conditions on network platforms. Provides technical support for all Cox transmission media. Partners with Vendors when needed to validate bugs etc. for break fix. Operates to meet network reliability and availability metrics set forth by Cox Standards. Provides post-incident information and details for documentation when needed. Minimum Qualifications: MinimumBachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field Requires strong knowledge of Strong understanding of IP networking, including Layer 2 and Layer 3 network concepts and configurations. Hands-on experience configuring and troubleshooting routers, switches, and firewalls (e.g., Fortinet and Cisco ASA). Proficient in implementing and supporting network infrastructure-including installation, configuration, integration, and validation of new technologies. Ability to collaborate across teams and with vendors to ensure network reliability, resolve escalations, and support operational goals. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Communications, Inc. Job Family Group Engineering / Product Development Job Profile Communications / Network Engineer II Management Level Individual Contributor Flexible Work Option Can work remotely anywhere in the specified country Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description JOB SUMMARY: Develops and executes detailed network designs, specifications and architectural plans for wireless, voice and optical network systems. Evaluates customer, system, network and company requirements to determine whether internal or externally acquired systems are more appropriate. Conducts project planning, cost analysis and vendor comparison. Performs traffic study analysis to determine optimal system configuration. Plans, designs, and manages the implementation of integrated wireless, voice, optical and related systems and access network infrastructure components. Coordinates procedure, specification and standards development and maintenance PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Under general supervision, executes detailed network implementations for new technology. Provides reviews with operational boundary partners and creates detailed method of procedures. Creates network change tickets in line with current processes and validates conflicts to ensure no unnecessary outages. Partners with Operations and Fulfillment Engineering to test and validate functionality, management and performance for existing and new technologies. Supports implementation and deployment of new services, systems, applications and architectures with installation, configuration, integration, evaluation, testing, documentation, and training. Works with vendors to ensure equipment is installed and operating properly and resolves problems. Manages intermediate level projects within Operations to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target. Coordinates with other departments to ensure the network is available and configured to exceed market demands. Creates and/or modifies network infrastructure operational standards (e.g., local process, executing events, change management). Participates in industry bodies monitoring technologies, proposals, and issues of technical interest and relevance to network operations. Provides detailed engineering and operational support to other groups such as Cox Business, Provisioning, and Sustaining Engineering. Assists with coaching and mentoring of junior technicians and Cox tiered support teams. Prepares and delivers technical documentation and presentations. Ensures long term technology goals are consistent operationally across all groups. Partners with change management for impact identification, network validation, MOP creation and execution of activities. Opens, tracks, executes, and resolves escalated trouble tickets as the top-level operational escalation path related to outages and trouble conditions on network platforms. Provides technical support for all Cox transmission media. Partners with Vendors when needed to validate bugs etc. for break fix. Operates to meet network reliability and availability metrics set forth by Cox Standards. Provides post-incident information and details for documentation when needed. Minimum Qualifications: MinimumBachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field Requires strong knowledge of Strong understanding of IP networking, including Layer 2 and Layer 3 network concepts and configurations. Hands-on experience configuring and troubleshooting routers, switches, and firewalls (e.g., Fortinet and Cisco ASA). Proficient in implementing and supporting network infrastructure-including installation, configuration, integration, and validation of new technologies. Ability to collaborate across teams and with vendors to ensure network reliability, resolve escalations, and support operational goals. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Role: Network L3 Engineer Duration: 6-12+ Month As a Network Engineer L3 specializing in VSS and Nexus integration services, you'll be responsible for designing, implementing, and maintaining complex network infrastructures, focusing on Cisco Nexus 6000 or 7000 or 9000 series switches and Cisco Virtual Switch System technologies, ensuring high availability, performance, and security. Key Responsibilities: Network Design and Implementation: * Design, implement, and maintain complex network infrastructures, including LAN, WAN, and data center networks. * Focus on Cisco Nexus 6000 or 7000 or 9000 series switches and Cisco VSS technologies. * Ensure network designs meet business requirements, performance standards, and security policies. * Develop and document network topologies and configurations. VSS and Nexus Expertise: * Deep understanding of Cisco VSS technology, including fabric partitioning, redundancy, and failover mechanisms. * Extensive experience with Cisco Nexus 6000 or 7000 or 9000 series switches, including configuration, troubleshooting, and optimization. * Proficient in implementing and managing Nexus Fabric, including Virtual Port Channels (vPC) and Nexus 9000 series switch features. Troubleshooting and Problem Resolution: * Diagnose and resolve complex network issues, including performance bottlenecks, connectivity problems, and security vulnerabilities. * Utilize network monitoring tools and protocols to identify and address issues proactively. * Document and communicate network issues and resolutions effectively. Network Security: * Implement and maintain network security measures, including access control lists (ACLs), firewalls, and intrusion detection/prevention systems. * Stay up-to-date on the latest security threats and vulnerabilities. Skills and Qualifications: Experience: 5+ years of experience in network engineering, with a strong focus on Cisco technologies. Certifications: Cisco certifications (e.g., CCNP, CCIE) are highly desirable. Technical Skills: * Extensive knowledge of networking protocols (e.g., TCP/IP, OSPF, BGP, MPLS). * Experience with network operating systems (e.g., IOS, NX-OS). * Familiarity with network monitoring and management tools (e.g., SolarWinds, PRTG). * Strong understanding of network security principles and practices. Soft Skills: * Excellent problem-solving and troubleshooting skills. * Strong communication and interpersonal skills. * Ability to work independently and as part of a team. * Ability to manage multiple tasks and priorities effectively. * Provide current design and architecture documents. * Provide policies for security vulnerability management * Performance and fault monitoring of LAN/WLAN/WAN devices. * Create and plan configuration changes, incident management on existing LAN/WLAN/WAN devices. * Provide recommendations and suggestions to improve network performance as managing network performance with QOS * Co-ordinate with network service provider or third-party vendor to dispatch a field technician if required to repair / replace defective devices that support network services * Managing traffic and congestion * WiFi client disconnection issues and identifying radius authentication issues * Updating IOS to access points through WLC * Problem management for data center repetitive faults. * Execute Central Hudson approved remediation plans in response to intrusions * Perform local backup and periodic restoration testing * Review impact of patches relevant to the IT environment and document impact and analysis. * Review asset hardening reports for suggested configuration and IOS changes and provide summary of proposed actions. * Patching of network devices (routers, switches etc.). * Emergency patching of network devices (routers, switches etc.). * Capacity planning & suggestions. * Create SOPs where not present * Update and Maintain SOP * Create Knowledgebase (KB's) articles as needed * Review and revise network Knowledgebase articles keeping them current. Approve scope, date, time of vulnerability scans Define/approve/review the risk rating of the intrusion prevention in case of zero-day signatures and remediation plans and actions Manage, administer and maintenance of load balancer in Central Hudson environment Confirms high availability and reliability monitoring, moving requests only to servers/applications that are online Manage distribution of Client requests or network load efficiently across multiple servers/applications Add or remove servers/applications to Load Balancer configuration as demand dictates Monitor load balancer Health

Tech Mahindra Network Services International Inc (Formerly LCC) has an opportunity for a Network Engineer in Middletown, NJ. Looking for one engineer with hands-on experience in CALEA ('Lawful Intercept'). Primary role will be to regression test the CALEA system and capability. Job Requirements * Knowledge of mobile communication and 5G/LTE/WLAN Interworking, High Level Knowledge of interworking of Tracking Areas and UE reachability management * High level knowledge of NW logging tools and debugging capabilities * Exposure to commercial test simulators and test systems such as Spirent, Aeroflex, Tektronix is beneficial * Knowledge of Wireshark or other IP protocol analyzer is beneficial * Prior Experience with Planning and building test-cases for regression testing of CALEA software preferred * Prior experience as database administrator beneficial * Ability to wear multiple hats and seamlessly adapt between multiple responsibilities such as database administration, test case creation, testing of use cases, regression testing, and documentation. * Must have excellent communication skills and be self-disciplined in identifying and reporting issues in a timely manner. Basic Qualifications * Bachelor's degree and two years related work experience or six years related work experience post high school * Must be able to complete all BCs & DT.

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services. We strongly believe: " If something cannot be measured, it cannot be managed. " TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core. We are an Equal Employment Opportunity Employer M/F/V/D Recognitions: 2015 -America's Fastest Growing Company by Inc.com 2015- SPARK FastTrack Award from Ann Arbor SPARK 2015 -Honoree of Diversity Focused Company by Corp! Magazine 2014- America's Fastest Growing Company by Inc.com 2014- Michigan 50 Companies to Watch 2014 - DiSciTech Award in Technology by Corp! Magazine 2014- DiSciTech TECHNOLOGY Company of the year by Corp! Magazine 2014- SPARK FastTrack Award from Ann Arbor SPARK Specialties: Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation &Administration Qualifications Position details: NOC Tier 3 Network Engineer Duration: 4months Charlotte NC The available position is for a Tier 3 Network Engineer contract to hire to support a long-tenured client major enterprise Fortune 100 customer. The candidate will be supporting multiple services and technologies across the environment. The position will be located on-site in Seattle, WA due to the requirements of the position. The Tier 3 Network Engineer will ensure delivery and design appropriate plans for incident recovery, network changes and adherence to configuration standards. The Tier 3 Network Engineer needs to apply technical expertise in routing and switching (Cisco Nexus especially), load-balancing, firewalls and wireless to consult with Operations Engineering and/or suppliers. The engineer will utilize their knowledge to review engineering standards and develop tactical plans to ensure Network Operations, partners and suppliers are meeting technical requirements. The Tier 3 resource may also assist or oversee major incidents, major change or introduction of new technologies within the environment. Primary Job Functions: • Responsible for the technical success of network services within the environment. This includes, but is not limited to: • Strategy Contributor into the development of the Network Operations Strategy and into supporting organizational strategies. Accountable for developing and socializing technical solution and process based strategies for functions within defined roles and responsibilities. Responsible for influencing the strategies of peer organizations ensuring that their strategic plans are in alignment with the technical direction of Network Operations and/or Strategy and Architecture. Ensure that all new network services are designed to deliver the levels of availability required by the business, and validate the final service design to meet operational needs of the business to ensure excellent service delivery • Technical Leadership Provide technical leadership during major incidents and drive to quick resolutions Coach team members on a proactive basis, raising the team's overall technical acumen Work with service providers to ensure the proper level of technical acumen and quality are executed within the contracted services Understand the approach required to influence and motivate managed services resources to deliver technically sound services • Process Thought leadership with process designs. Responsible for developing and evolving operational procedures. Examine & document existing processes, evaluate them within the context of availability and maintainability of Network Services. Identify areas in need of process documentation and work with the teams to create, document and train the process Responsible for development of operational run-books based on industry best practices for improving compliance to engineering standards in the network domain, including the audit of existing configurations for quality and compliance Identify the need for technical process improvement plans, and work with leaders to create and socialize plans; manage all or a portion of the execution of the improvement plan Maintain knowledge of industry best practices regarding network operations • Develop strong working relationships with peers, collateral support teams, and customers. • Develop and evolve operational procedures, KPI's and other key network measurement benchmarks. • Facilitate knowledge transfer to service and network operations personnel. Education / Experience: Required Skills: • BA/BS degree in Information Technology, Engineering or Business or equivalent experience related field • 7+ years of experience in technology related fields, with at least 5 years of experience in operationally focused positions • 7+ years of supporting enterprise level, mission critical systems in either a large IT shared services organization or telecom service provider environment • Commensurate knowledge and understanding of MPLS, Wireless & Controller, Ethernet, Cisco HW and SW (IOS/CATOS/NX-OS), WAN Acceleration technologies, Firewalls, IPS, Load Balancer, Security protocols (IPSEC/TLS/EAP), QoS and IP Multicast • Commensurate knowledge of TCP/IP version 4 and other network services required to run a complex corporate network • 3+ years of hands on admin and change experience with firewall technologies - Juniper, Checkpoint, CISCO a plus • Requires at least 1 active technical certification from a major technology supplier (Cisco, Juniper, F5, etc.) • 5+ years' progressive data communications experience in WAN/MAN/LAN/Wi-Fi/Data Center operational support, configuration, evaluation, incident resolution and problem management, in a 24x7x365 support environment. • 3+ years' experience in the utilization of data communications test equipment and network management systems (e.g., sniffers, Wireshark, OPNET, NetScout, ReliaTel, NAGIOS, and software based management systems such as OpenView, SevOne, Smarts, Riverbed CMC, JunOS Space, NetBrain, NetCool, etc.) • Knowledge of and experience with major routing protocols like RIP, IGRP, EIGRP, BGP, RMTP, OSPF, etc., and telecommunications connectivity including MPLS, Private Line, Metro Ethernet, Site-to-Site VPN, and Internet. • Working knowledge of DNS/DHCP, load-balancers, Wan Accelerators, and other network technologies. • Additional Skills: • Prefer at least 1 professional level certification from a major technology supplier (CCNP, JNCIP, etc.) • Experience with zoning firewall environments with an ability to work with VAP groups. • ITIL V3 Foundation's Position Requirements: • Familiarity with the capabilities and problems of a broad spectrum of hardware and transmission technologies (e.g., cabling, optical fiber, WAN and transport, routing, firewalls, LAN/VLANs switches, SDN, etc.) • Ability to understand complex network infrastructure and provide technical appropriate leadership • Demonstrated ability to communicate effectively at various levels across diverse cultures • Ability to learn new technologies quickly • Understanding of how IT technology supports the various Business Segments of the company • Sound knowledge and understanding of all types of LAN environments (equipment hardware, software and cabling environment to support Ethernet, single mode and multi-mode fiber optics, CISCO Nexus, ASR, F5, Juniper, MacAfee, etc.). • Knowledge and experience with ITIL concepts, Incident, Problem and Change Management. • Demonstrated troubleshooting skills. • Demonstrated ability to work with a wide array of technical and managerial personnel to resolve complex problems. • Ability to direct and interact during major outages and/or initiatives • Ability to construct action plans and provide oversight to ensure delivery • Ability to utilize Microsoft Office applications (Word, Excel, PowerPoint & Outlook) • Ability to be on-call (including weekends and holidays) • Limited travel required for this role Interpersonal Skills: • Strong customer, quality and results orientation • Ability to be an effective team member and technical leader • Ability to recognize and embrace change as the external environment and organization evolves • Ability to interface with non-IT savvy business partners as well as technical staff • Ability to articulate challenges effectively to client and customer executives • Candidate will possess a high-level of written, verbal & presentation & skills • Responsible to meet directed deadlines and excellent attention to detail • Self-starter with excellent time management skills • Team player at all levels Additional Information Regards, Swati swati(dot)********************** ************

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do. Job Description Who You'll Work With Arista Networks is seeking high-caliber Solution test engineers. The key role of the Solution test group is to ensure the quality of Arista's products through System test type testing of large, complex and feature rich end-to-end environments focusing on key technologies as well as emulating Arista's most important and strategic customers networks by: researching technologies, features and customer environments in order to come up with the right topologies to test exercising extensive feature interaction and identifying potential breakage areas exhaustive testing focusing on realistic use cases, scale and performance What You'll Do Collaborate with various stakeholders from the development, sales and other test teams to understand requirements and expectations Plan the building of, or add to the existing network topology required to test the use cases Configure hardware, features, traffic generators and other tools to emulate the required environment Execute exhaustive testplan, focusing on potential weaker areas, performance and realistic scale Troubleshoot failures and performance shortcomings and work with the development team on reproduction, root cause analysis, fix verification and bug/limitation documentation Communicate and present results to various stakeholders while providing feedback and recommendations on potential design and performance improvements Interact with sales team and customers to answer questions, handle ad-hoc requests and run small demos Collaborate with peers to cross-train on new technologies and improve team effectiveness Help the TAC team with escalations reproductions efforts when needed Qualifications Masters degree in telecommunications, computer engineering, computer networking 3+ years of experience in a System test or Solution test role, handling complex end-to-end environments. Highly detailed working knowledge of layer 2 and layer 3 technologies such as IP forwarding, IP multicast, OSPF, BGP, VXLAN, MPLS, eVPN, ECMP, VRRP, STP, RSTP, MST, PVST+, Ethernet link aggregation, LACP, etc Detailed working knowledge of layer-2/3-switch administration, including industry-standard CLI and SNMP interfaces Familiarity with Linux tools such as ping, traceroute, tcpdump, ifconfig, ip link, ip route, arp, /proc/net, /proc/sys/net, vmstat, netstat, ttcp, iperf, and strace Some familiarity with scripting languages such as Python or TCL Strong written and oral communication skills Strong drive to improve quality and curiosity to learn new technologies Able to operate with a high degree of independence, driven by an internal desire to succeed at the challenge of breaking our products #LI-SP1 Additional Information Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

Network Engineering Professional - To be hired in Greenville - South Carolina OR Atlanta At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world's leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it's about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you'll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. Purpose Of Role: The purpose of the role is to act as the primary technical point of contact for a major BT customer within the Americas region. The role requires ensuring day-to-day communication between the customer and BT operational teams. The individual must demonstrate the ability to handle network, security, and telephony-related topics. Key Responsibilities: * Acts as a local interface for customer zone within the global BT team in Paris * Provides in-depth local technical knowledge to the global BT team to help facilitate the resolution of major incidents or performing complex changes * Have access to customer network devices, to facilitate troubleshooting and change activities in full co-ordination with the global BT team * Owns and drives major incidents in the zone outside of global BT team "core hours", or co-manages major incidents in the zone during "core hours" * Attends the daily customer zone "huddle" incident ticket reviews (if applicable). Is able to provide technical insight and input to the incidents and service requests discussed during the meeting * Provides Root Cause Analysis reporting (RCA) technical input as per the agreed process and format * Understands the customer business, business drivers, critical sites and appropriate 3rd parties/suppliers * Good technical knowledge of customer technologies (LAN/WAN/IPT/IPCC/security) Qualifications you are expected to have: Networking * Routing and switching expertise with Cisco routers, Nexus and Catalyst switches, SD-WAN Wireless * Cisco autonomous access points and WLC-based wireless solutions Security * Experience with Check Point, Palo Alto, Fortinet, and Cisco ASA Load Balancing * F5 Big-IP LTM Identity & Access Control * Cisco ISE IP Telephony & Collaboration * Cisco UCS, CUCM, and WebEx Professional Skills * Strong troubleshooting skills with the ability to operate effectively in high-pressure environments * Excellent communication skills and strong stakeholder management capabilities With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. Please note that this position is exclusively based in the United States. At this time, we are not offering relocation or sponsorship for candidates outside the U.S.

As the Senior Network Engineer, the successful candidate will be responsible for the provisioning, deployment, configuration, and administration of various network- and security-related hardware and software. These include firewalls, routers, switches, various network monitoring tools, and VPNs. Job Responsibilities * Designs, configures, maintains, and coordinates the use of customers' Local Area and Wide Area Networks over Site-to-Site VPN. * Maximizes network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization. * Secures network system by establishing and enforcing policies; defining and monitoring access. * Updates and maintains all documentation requested by management, and will be tasked with improving such documentation as required. * Accomplishes information systems and the organization's mission by completing related tasks as needed. * Reports network operational status by gathering, prioritizing information, and managing projects. * Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Qualifications * Bachelor's degree in Computer Science or related program * 7+ years experience in Tracking Budget Expenses, Project Management, Network Design and Implementation, Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning * LAN Knowledge & VOIP Knowledge * Knowledge of Cisco Routers, Switches, Firewalls - Software and Hardware Configurations * Strong verbal and written communication skills for effective collaboration between team members * Proficiency in Microsoft Suite for project documentation and reporting * Bilingual in Mandarin is preferred * CCNA Certification is a plus Location This position will be on-site based in Duluth, Georgia. WHY AOI? In addition to a competitive salary, AOI offers * Flexible and competitive health (medical, dental, vision) plans offer the employees the right options to meet individual and family needs * Employer matching on 401(k) deferrals * Generous PTO policy, with unused PTO payout at the end of the year * Relocation package available within the US * Immigration sponsorships (Must be currently authorized to work in the US)

The Network Design Engineer role encompasses a wide range of responsibilities including network design strategy, network engineering, implementation assistance, migration planning, service design, proof of concept testing, optimization services, and customer training. Essential Job Functions Technical expertise on Layer 1,2 and 3 carrier networks. Produce the best architecture available to support our network and customer's services. Produce network implementation and migration plans. Oversee equipment and service configuration on Network Infrastructure. Test and Support networks in various stages of deployment. Assess customer networks for implementation of FBL products. Formulate network management strategies. Produce and review technical statement of work documentation. Provide appropriate training and assistance to FBL employees. Work with internal technical teams and vendor for product placement and feature improvements for reliability, availability, and serviceability. Work closely with vendor to test, design, and plan for deployments of new products and features. Develop and maintain strong relationships with customers & "vendor" technical management and teams. Support Operations during outages needing Engineering support or escalation to equipment vendors. Develop and maintain in-depth technical and marketing knowledge of key product lines. Requirements BA in Computer Science, Electronic Engineering, or Information Technology or related telecommunication industry experience 6+ years' experience Telecom experience preferred Technical knowledge of transport, routing and switching, and carrier technologies Other Skills/Abilities Configures, tests, maintains and troubleshoots Network Infrastructure. Identifies, diagnoses and resolves network issues Create and maintain comprehensive documentation for all implemented networks Provide pre and post-sale technical support as needed Daily maintenance and problem resolution, operating system patches and software upgrades and routine hardware configuration Physical Requirements Must be able to sit, stand, walk, stoop, kneel and reach Must be able to speak, write, read and understand English Must have visual acuity NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Network Cost Quoting Specialist About Conterra Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. Fiber driven. People powered. Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people-and how much we care before, during, and after the build-that truly sets us apart. As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. And that's where you come in. This position is based at the Charlotte, NC office. Hybrid in Office 3 days a week Tuesday - Thursday The position is a unique opportunity to Join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S. Work in a challenging, entrepreneurial environment that maintains the highest levels of integrity and reliability when partnering with organizations that share our vision and commitment to performance excellence. What you will be doing Review and respond to internal quote requests and provide competitive pricing for off-net services. Negotiate rates, terms, conditions, and SLAs with third-party providers to ensure compliance with policy and objectives. Assist with maintaining contracts, update rate cards, building lists and network maps, escalation lists, and other vendor information. Track and report on the performance and quality of off-net services. Develop and maintain strong relationships with third party providers fostering trust and collaboration. Research and evaluate new off-net opportunities and providers, expanding network coverage and capabilities. Responsible for invoice approvals including validation of billing to contracts, escalations/CPI, reconciliations, disputes, and wrongful billing. Maintain off-net inventory and contribute to optimization activities. Month-end accounting/financial responsibility for responsibilities to include accruals, variance analysis and presentation of results. Ad-hoc projects and requests as needed. What you will need Bachelor's degree in Business, Finance, Engineering or related experience. Minimum of five (5) years' experience in telecom cost analysis, carrier relations, pricing or procurement or equivalent experience. Strong knowledge of telecom products and services to include Ethernet, IP, Wavelengths and Dark Fiber. Excellent negotiation and communication skills, both written and verbal. Communicate effectively and influence internal resources and external stakeholders at all experience levels. Ability to analyze and define problems, prioritize workflow, multitask, meet deadlines, and remain flexible. Ability to think through project dependencies and complexities to find creative ways to solve potential problems. What we offer Core values that embody teamwork, integrity, and excellence A super talented team who values hard work, success, and fun :) Work/ Life Balance Premium health benefits (medical, dental, vision, flex spending, etc.) Flexible and generous Vacation schedule + paid Holiday schedule and Wellness/sick Time 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.

Job Description Network Cost Quoting Specialist About Conterra Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. Fiber driven. People powered. Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people-and how much we care before, during, and after the build-that truly sets us apart. As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. And that's where you come in. This position is based at the Charlotte, NC office. Hybrid in Office 3 days a week Tuesday - Thursday The position is a unique opportunity to Join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S. Work in a challenging, entrepreneurial environment that maintains the highest levels of integrity and reliability when partnering with organizations that share our vision and commitment to performance excellence. What you will be doing Review and respond to internal quote requests and provide competitive pricing for off-net services. Negotiate rates, terms, conditions, and SLAs with third-party providers to ensure compliance with policy and objectives. Assist with maintaining contracts, update rate cards, building lists and network maps, escalation lists, and other vendor information. Track and report on the performance and quality of off-net services. Develop and maintain strong relationships with third party providers fostering trust and collaboration. Research and evaluate new off-net opportunities and providers, expanding network coverage and capabilities. Responsible for invoice approvals including validation of billing to contracts, escalations/CPI, reconciliations, disputes, and wrongful billing. Maintain off-net inventory and contribute to optimization activities. Month-end accounting/financial responsibility for responsibilities to include accruals, variance analysis and presentation of results. Ad-hoc projects and requests as needed. What you will need Bachelor's degree in Business, Finance, Engineering or related experience. Minimum of five (5) years' experience in telecom cost analysis, carrier relations, pricing or procurement or equivalent experience. Strong knowledge of telecom products and services to include Ethernet, IP, Wavelengths and Dark Fiber. Excellent negotiation and communication skills, both written and verbal. Communicate effectively and influence internal resources and external stakeholders at all experience levels. Ability to analyze and define problems, prioritize workflow, multitask, meet deadlines, and remain flexible. Ability to think through project dependencies and complexities to find creative ways to solve potential problems. What we offer Core values that embody teamwork, integrity, and excellence A super talented team who values hard work, success, and fun :) Work/ Life Balance Premium health benefits (medical, dental, vision, flex spending, etc.) Flexible and generous Vacation schedule + paid Holiday schedule and Wellness/sick Time 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $18.75/Hour

Job Description HEMC (North Georgia Network) is seeking a skilled Network Engineer to support, maintain, and scale our high-performance, fiber-optic network infrastructure. This mid-level position is ideal for someone with hands-on experience in routing, switching, and service provider environments-ready to take on greater responsibility within a mission-driven team. You'll work directly on core, access, and transport networks that serve communities and businesses across the region. From provisioning services to resolving complex issues, your work will directly impact performance, reliability, and customer satisfaction. Job Posted by ApplicantPro

The Network Operations Manager will lead and manage the day-to-day operations of our network service delivery team, ensuring the highest level of performance, reliability and customer satisfaction. This role is responsible for people management, process oversight, tooling & automation, monitoring and escalation paths, continuous improvement and vendor/partner coordination. The manager will serve as a key link between technical operations, service delivery, engineering, and clients. Key Responsibilities Lead, mentor and develop a team of network operations engineers/technicians, ensuring strong performance, high morale and professional growth. Oversee all aspects of network operations: monitoring, incident response, change management, problem management, capacity planning, escalation management, and post-incident review. Ensure service level targets (availability, performance, mean time to repair, etc) are met or exceeded for our clients' network environments. Define, maintain and continuously improve operational processes and workflows for network operations (including run books, standard operating procedures, service-handoffs, escalation matrices). Work with vendors, service providers and partners to ensure network infrastructure and services (e.g., SD-WAN, NaaS, SASE, hybrid connectivity) are delivered, maintained and optimized. Monitor network performance, capacity and health across on-prem, hybrid and cloud networking environments; drive proactive remediation, optimization and preventative maintenance. Collaborate with engineering, architecture, service delivery and account teams to ensure operational readiness of new network services and transitions. Provide regular and ad-hoc reports on network health, team performance, trends, incidents and improvement opportunities to senior leadership. Drive automation and tooling initiatives to improve efficiency and reduce manual effort (e.g., scripted responses, analytics, dashboards, self-healing capabilities). Promote a culture of continuous improvement, operational excellence and customer-centric service delivery; champion best practices and quality metrics. Manage the budget, resources and performance of the network operations team; ensure compliance with corporate and industry (e.g., security, regulatory) standards. Act as escalation point for major network incidents and coordinate cross-functional response to ensure timely resolution and communication to stakeholders. This Position emphasizes in Management duties, it is not expected to be technical hands-on, but fully focus in managing people, tasks, 24/7 escalations, ensuring right resources are engaged depending on the project and or incident, ensuring that goals and metrics are achieved, ensure tickets SLAs are being met, develop reports for leadership, dashboards, etc. Qualifications Required: Bachelor's degree in Computer Science, Information Technology, Network Engineering or related field (or equivalent experience). 8+ years of experience in network operations, network engineering or service delivery, with at least 3+ years in a supervisory or management role. Strong technical foundation in network technologies: routing, switching, firewalls, VPNs, SD-WAN, SASE, network monitoring/management tools, cloud/hybrid connectivity. Demonstrated experience leading operations teams in a 24×7 service environment with SLA accountability. Excellent leadership, communication and stakeholder-management skills-capable of interfacing with technical staff, vendors and senior business leadership. Proven ability to establish and drive operational processes, metrics, dashboards and escalation protocols. Solid experience with incident, problem and change management frameworks and tools. Strong analytical and problem-solving skills, with a focus on proactive monitoring, capacity planning and performance optimization. Familiarity with automation, scripting or orchestration (e.g., Python, PowerShell, Ansible) and network telemetry/analytics tools is a plus. Knowledge of security and compliance considerations (e.g., Zero Trust, SASE) in network operations context. Preferred: Master's degree in related field or relevant certifications (e.g., CCNP/CCIE, CompTIA Network+, ITIL, SRE/DevOps certifications). Experience working for a services organization or managed-services provider supporting multiple customers. Experience with hybrid cloud networking and large-scale enterprise connectivity (on-prem, cloud, edge). Experience with vendor/partner ecosystems and contract/service management. Prior experience in driving automation and process improvement initiatives that significantly improved operational performance. Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to: * Work closely with team members on meaningful projects that drive results. * Collaborate across departments, gaining exposure to different areas of the business. * Explore and apply AI tools and technologies as part of project work and problem-solving. * Be an active part of a supportive, team-oriented culture. * Contribute fresh ideas and take ownership of tasks that make an impact. Job Summary: The Network Planning & Engineering Intern will be responsible for modelling equipment within Netcracker and establishing a dashboard within Tableau. The Intern will be working on uploading documents onto the Engineering Wiki page. Although the Intern will work in a team-based environment, it is expected that he/she will be self-motivated, have good attention to detail and able to complete work tasks with an outstanding professional attitude. Duties and Responsibilities: * Creating Network Device Grooming Tool / Report to vet through all TDM Trunks and identify trunks with no Child Circuits for disconnect and to consolidate low utilized TDM trunks within Netcracker. * Create RFA AI Agent Search Tool: an AI BOT to source the Engineering Wiki to answer RFA potential questions. * Present project ideas to individuals and groups. * Provide a weekly status report with the Network Engineering Management and Team. * The Intern will work closely with all related management teams to fulfill business requirements and contribute to successful implementation of project. * The Intern will work with the Transport Engineering team to perform data mining efforts within Netcracker and develop a summarized report within Excel. * Transport Engineering and Capacity Planning team to create an AI BOT to answer RFA questions from the Lightpath Fulfillment business units sourcing the Network Planning and Engineering Wiki page. Qualifications: * Eligible candidates should be entering their senior year of an undergraduate program or be recent graduates of an undergraduate or master's program. * Candidates must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY. * Bachelor's Degree-in progress or higher in Computer Applications and Machine Learning or related discipline from an accredited program. * 0 to 3 years of professional experience, ideally in Telecommunication experience or closely related field. * Demonstrated understanding of optical theory, transport technologies and the operation of optical transport systems (including SONET, SDH, DWDM (ROADM and OADM). * Experience with Netcracker or similar Planning and Provisioning tools. * Strong working knowledge of Microsoft Office, Visio & various operational Support Systems for internal and external presentations and complex network schematics. * Have basic knowledge and skills related to programming in Python and machine learning models. * Ability to work in a collaborative environment and willingness to convey ideas among team. * Excellent verbal, written, and interpersonal communication skills. * Experience in problem solving with stakeholders, clients, and teammates. * Ability to work and learn independently. * Ability to build and foster collaborative relationships. * Strong problem-solving skills, self-management and the ability to multitask. * Excellent Documentation and Communication ability. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $25.25/Hour

Welcome! Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Job Description Principal Tasks: This is the entry level for the Technical Services Organization - for both the Global and Regional teams Provides Pre and Post Sales Technical Services for Adtran's Channels and End User's, with the appropriate level of support / supervision including: On site and telephone support during normal business hours On-call service outside normal business hours On site, level 3 support outside of normal business hours following escalation from support partners. Assist the customers during system evaluation and qualification trials and demo activities Attend customer sites to install and commission Adtran products inside and outside of normal business hours Administration and maintenance of equipment and tools used for support purposes Documentation and feedback of product and quality issues to Engineering and Production via CRM tools (Salesforce) . Assist repair unit in identifying technical issues and authorizing the return of faulty materials. Create documentation and other tools to proactively educate channels and end users about potentially difficult issues prior to them becoming problems. Develops knowledge of Adtran products, focused on the product family Optical Transport (WDM) - completes the relevant Adtran Certified Engineer courses Supplementary Tasks: Act as primary technical contact to designated customers for Service Delivery Management, including attendance and participation in Contract, Technical and Operational meetings. Other tasks as assigned Customers (Internal & External): All Adtran partners and end users Adtran Sales Adtran Project and Program Management Adtran Quality Assurance Adtran Repair Unit Skills / Qualifications / Training / Experience: Up to 2 Years or greater experience in Technical Support or other technical service related department in the telecom business sector. Good technical background in fiber optics, LAN's, SAN, DWDM, Ethernet, and IP (including routing protocols) and ssh as well as working Knowledge about network management systems Experience with IP based DCN networks Excellent presentation and communication skills Excellent communication and customer interfacing skills Additional Language skills beyond English are beneficial Sitting for extended periods of time Prepared to travel fairly extensively Prepared to do flexible working hours Success Criteria: Self-motivated, thorough, task focused. Ability to quickly acquire new qualifications and develop new skills Excellent presentation and communication skills Excellent communication and customer interfacing skills Ability to recognize and verbalize opportunities to improve workflow. Ability to develop and nurture relationships with internal and external customers. Ability to make calculated judgements based upon experience and given guidelines. Ability to quickly identify, escalate and de-sensitize significant technical issues surrounding the Adtran product family. That is, the ability to address issues before they become problems. Ability to prioritize the tasks appropriately and efficiently

Skywire Networks/Xchange Telecom is one of the most active and fastest-growing Internet and Network Service Providers in New York City with more than 2,000 lit buildings, 50 neighborhood hubs and relays, and a near-net footprint exceeding 350,000. We sell Ethernet Private Lines, Internet Services, and hosted voice services to both businesses and residential clients at speeds ranging from 10 MB to 10 GB. Skywire Networks/Xchange Telecom addresses the problem of poor fiber density in NYC in a multitude of ways by leveraging various edge technologies including Fiber and Fixed Wireless Access. Who We're Looking For: You're familiar with NOC practices. You enjoy understanding why something isn't working, troubleshooting, and mastering technology along the way. You want to work somewhere your ideas matter, where you can grow, and where you're surrounded by a team committed to reliable networks and a great customer experience. What You'll Do: Use Skywire's monitoring tools, configs, and documentation to diagnose and resolve customer and network issues. Work hands-on with OSS, NMS, and BSS platforms that keep a mission critical network running. SolarWinds, SalesForce, ETC. Provide clear, timely updates to customers and internal teams through tickets, email, and phone. Configure and support switches, routers, CPE, and other network hardware (multi-vendor favoring Juniper). Voice systems support Occasionally join the on-call rotation with other NOC engineers. Overnight hours could be required from time to time. Troubleshoot customer and carrier issues end-to-end - collaborating with various internal teams and customers. What You Bring: Strong communication and customer-facing skills; you can explain issues clearly and help guide customers as needed. Ability to stay organized and work under shifting priorities and fast-paced timelines. A working understanding of NOC workflows: escalation paths, incident management, and change processes. Solid networking fundamentals: TCP/IP, IP addressing, telnet/SSH. Exposure to wired and wireless networking in enterprise or residential environments. Experience with RADIUS, DHCP, DNS, and routing protocols is helpful. Juniper experience is preferred; other vendor backgrounds are welcome. Quality-driven performance with reliable follow-through on issue Minimum 5-10 years' experience at NOC engineer Education & Certifications Bachelor's degree in engineering, IT, computer science, or equivalent NOC or network experience. JNCIA, CCNA, or equivalent network experience. Wireless experience is a plus. Benefits: Health insurance 401(k) Self-directed training plan Maternity & paternity leave Team values are a culture of growth, curiosity, and technical skills.

Who We Are: Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world - and we're building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit *************** What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: You're an early-career IT professional who loves solving problems and helping people. You take pride in delivering exceptional support while continuously looking for smarter, faster ways to work. You're comfortable getting hands-on with systems, scripting small automations, and improving day-to-day workflows. You see IT as a foundation for learning modern infrastructure and automation, and you're eager to grow in a technical, fast-paced environment surrounded by smart, collaborative peers. What You'll Do: Provide high-quality deskside and remote support to Galaxy employees for hardware, software, and network issues. Deliver white-glove support to executive users while proactively improving their technical experience. Perform laptop and mobile device imaging, configuration, and deployment (mac OS, Windows, and iOS). Handle onboarding/offboarding, device provisioning, asset tracking, and SaaS administration. Partner with Security, Engineering, and Infrastructure teams to ensure smooth IT operations in a highly technical, fast-paced environment. Collaborate with global support teams to refine shared processes, establish standards, and improve efficiency. Develop lightweight tools or scripts to automate repetitive workflows and reduce ticket volume (a plus, not a core expectation). Participate in an on-call rotation and assist with off-hours projects as needed. What We're Looking For: 3+ years of experience in a technical support or helpdesk role, including deskside or trade floor experience. A degree in Computer Science, Engineering, or a related field. Strong understanding of operating systems (mac OS, Windows) and networking fundamentals (TCP/IP, DNS, DHCP). Experience with SaaS administration and mobile device management (MDM) tools such as Jamf or Intune. Hands-on experience supporting Microsoft 365 environments, including Outlook, OneDrive, and related productivity tools. Excellent customer service skills - patient, proactive, and positive under pressure - with a strong sense of ownership and follow-through. A strong communicator with a service-oriented mindset, comfortable supporting a range of users including executives and traders. A natural curiosity for how systems work-and how they break. Detail-oriented, self-starter who thrives in a fast-paced environment. Nice to Have Experience with scripting languages: Python, Bash, PowerShell, etc. Exposure to Git, APIs, RESTful services, or automation frameworks. Familiarity with SaaS platforms like Slack, Zoom, Box, and Atlassian tools. What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (i.e. unlimited paid vacation days) Company paid Holidays (11) Company paid sick leave Company-paid health and protective benefits for employees, partners, and other dependents 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Headspace Opportunities to learn about the Crypto industry Free daily snacks in-office Smart, entrepreneurial, and fun colleagues Employee Resource Groups Apply now and join us on our mission to engineer a new economic paradigm. The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives. Base Salary Range$100,000-$125,000 USD Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact ******************.