Housekeeper
Circle of Life job in Springdale, AR
This position will be cross trained between the Dietary and Housekeeping departments. Must be willing to work between both locations (Bentonville and Springdale).
General Description: Maintains proper housekeeping and laundry responsibilities following infection control standards within established policies and procedures of the organization. Perform a variety of general cooking and cleaning tasks, as outlined by Housekeeping/Kitchen Manager in the following areas: kitchen, patient rooms, common living areas and public bathrooms in Hospice Homes; facility, conference rooms, chapel, library, children's center, common areas, offices, kitchens and bathrooms. Assist with laundry or kitchen responsibilities as directed. Follow department practices and procedures. Operate standard institutional cleaning equipment. Gather and dispose of trash and waste materials using specified bags and/or containers. Keep equipment, tools and work areas neat and orderly. Attend all meetings as required. Participate in educational programs, in-service meetings and fire drills. Maintain prompt and regular attendance. Perform other related duties as assigned.
Requirements: Knowledge and ability to operate standard institutional cleaning equipment and various cleaning hand tools and supplies. Knowledge of various cleaning agents and/or chemicals. Ability to work with strong cleaning and disinfecting solutions. Ability to understand and effectively carry out oral and written instructions. Ability to perform a variety of repetitive manual tasks that require agility and manual dexterity. Ability to learn routine tasks quickly. Ability to work effectively with a diverse population. Must maintain a current satisfactory TB skin test. Must be able to communicate & document effectively. One year prior experience in institutional setting preferred.
Recruitment Specialist - Healthcare
Circle of Life job in Springdale, AR
will work in a comfortable office setting. The hours are Monday - Friday 8 - 4:30
Required Skills/Experience/Abilities: Minimum of 3 years in a Recruitment role, preferably healthcare or human service related. Must have working knowledge of strategies related to sourcing, screening, offer generation, and placement. Must have demonstrated experience of software and applications specific to recruitment including job boards, ATS, and HRIS. Must have strong multi-tasking skills and the ability to prioritize a large workload. Demonstrated experience in a role where human connection is essential over the phone and in person.
General Description: Facilitates and executes end to end recruitment with a focus on matching exceptional and qualified applicants to open positions. This role will specialize in recruitment efforts for Circle of Life Personal Caregiving service line and provide secondary support for other relevant recruitment activities. Will cross train and provide support to other efforts within the HR discipline.
SPECIFIC DUTIES AND POSITION REQUIREMENTS
Personal Care Recruitment: Serves as primary recruiter for Personal Caregiving service line, including Planning, Sourcing, Screening, Interview Coordination, Offering. See definitions below.
Recruitment Planning: Gain a clear understanding of recruitment needs by doing research, collaborating with hiring managers, shadowing, and any other methods appropriate in sourcing qualified.
Recruitment Sourcing: Assist with execution of position postings on company website and external job boards. Proactively searches for candidates using resume banks, social media, and in person events.
Recruitment Screening: Screens applicants for culture fit, dependability, skills, and the ability to make human connection. Must be able to analyze tenure, relevant experience, and apply relevant strategic questioning prior to sitting in person interviews.
Position Promotion: Uses verbal and written communication to promote favorable aspects and benefits related to posted positions.
Position Fitness Verification: Verify alignment of pay expectations, schedule desires, physical abilities and motivations.
Assess and verify soft skill abilities using verbal phone conversations, text messaging, and surveying online sources.
Recruitment Interview Coordination: Schedule in person and occasionally remote interviews. Collaborates and considers schedule of hiring manager and assists with adjusting scheduling as needed.
Recruitment Interview Follow Up: Communicates quickly and effectively to candidates regarding selection and non-selection. Adds justification notes to all ATS records of non-selected positions.
Offer Coordination: Reviews prospective offers with HR or Personal Care leadership. Extend offers to applicants, review fringe benefits, and collaborate regarding start dates.
Transition and Onboarding: As needed, assists with onboarding activities such as background screening, drug screen coordination, professional reference checks, and orientation activities.
Apply and demonstrate the below soft skills in all duties and responsibilities:
Professional and collaborative written and verbal communication.
Time Management and prioritization of tasks and priorities.
Diplomatic problem solving and troubleshooting.
Adaptability to change and operational movement.
Emotional intelligence and regulated approach to completing tasks.
Assist with administrative tasks such as file management, HRIS data entry, and routine correspondence.
Provides exceptional customer service to staff, employees, volunteers, or other individual interfaced with HR department.
Assist with building reports and creating presentations of HR information and metrics.
Assist with all other HR department projects and functions as needed.
Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
Represents Circle of Life to the community in a positive manner.
Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
Performs other duties as assigned.
Medical Delivery Driver and Technician - Weekends
Circle of Life job in Siloam Springs, AR
Job Description
Circle of Life is looking for a compassionate and empathetic Durable Medical Equipment Driver to deliver and service medical equipment in our patients homes. This position works 10 hour shifts on Friday, Saturday, Sunday, Monday from 8a-6p.
Requirements: 3-5 years prior experience driving trucks is preferred. Good hearing, vision and ability to distinguish between colors. Ability to read and speak English well enough to read road signs, prepare reports, and communicate with the public. Knowledge of patient care equipment functions including routine maintenance. Technical and mechanical aptitude, the ability to use shop mathematics, and manual dexterity. Must get along well with people, speak well and have self-confidence, initiative, tact, and a neat appearance. A responsible, self-motivated individual able to work well with little or no direct supervision. Experience in a healthcare environment preferred. Ability to cope with human suffering, emergencies and other stresses.
Provides support to the Maintenance Department with a variety of tasks to support the ongoing maintenance of Circle of Life buildings. This will include skilled and unskilled tasks.
Prepares the DME truck daily for delivery by pulling stock (e.g., wheelchairs, hospital beds, bathroom aids, medical supplies, etc.) from warehouse inventory and loading equipment in the designated compartments of the van and cargo trailer.
Participates with supervisor/manager to conduct a daily assessment and verification (Pre-Trip Inspection) of the DME truck, equipment and supplies, and confirm basic safety operations (e.g., lights, brakes, mileage, vehicle appearance, etc.).
Reviews basic equipment operation and instructs patients and/or caregivers on the proper use and care.
Maintains continuous communication with the scheduling team to relay a change in an order or issues with prescribed orders, position in routes, stock availability and to confirm delivery and pick up of equipment.
Responds to emergency calls and new patient orders during regular business hours and on-call rotation hours.
Upon completion of routes, unloads and checks-in returned equipment with the warehouse, placing dirty equipment in the designated area for cleaning.
Maintain current patient equipment logs.
Cleans, disinfects, inspects, tests, and repairs medical equipment.
Stocks delivery trucks with rolling stock to ensure "ready" condition for the next delivery.
On occasion, assists the warehouse by receiving and confirming new equipment, which includes barcoding and scanning equipment following standard operating procedures.
Participates in on-going staff meetings, training activities and continuing education to maintain relevant understanding and knowledge of equipment, new procedures and processes
Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
Represents Circle of Life to the community in a positive manner.
Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
Performs other duties as assigned.
HRIS and Benefits Administrative Coordinator
Circle of Life job in Bentonville, AR
This position is onsite in a comfortable office setting. Hours/Days of work are 8-4:30 Monday - Friday.
Minimum Qualifications: 3 years in an HR support position, preferably with a focus on Benefits and HRIS functions. Minimum education of High School Diploma or equivalent. Must have working knowledge of employment lifecycle, data management, report writing, group health insurance, workers compensation, FMLA, and and HR regulatory requirements. Able to demonstrate and utilize collaborative communication skills, and facilitate sensitive dialogue. Proven ability to multi task, problem solve, and demonstrate work ethic.
General Description: Actively supports and contributess strategically to the HR functions, with a focus on HRIS and Benefit needs. Works closely with staff, leadership, and peers to deliver exceptional HR support. Recommends and participates in process improvement efforts, practices effective change management principles, and effectively adapts to department and organization needs.
Specific Duties
Coordinate and assist with executing benefits administration for group health, FSA, HSA and all supplemental options. This includes but is not limited to conducting benefit information sessions with staff, ensuring all changes are captured and entered accurately, assisting with enrollment, reconciliation of benefits billing, resolving benefit billing discrepancies, coordination of open enrollment events, collaboration with brokers, benefit reporting, and any other functions related to benefit management.
Coordinate and assist with HRIS administration. This includes but is not limited to: facilitating and capturing changes within the HRIS/Payroll program, data and analytics reporting, assisting with upgrading and streamlining electronic workflows, monitoring work in progress, collaboration with payroll on system build and setup, and all other functions related to HRIS.
Maintains confidence regarding personnel matters and exercises sound judgement while performing work.
Provide exceptional customer service regarding HR, Benefit, Payroll inquiries.
Maintains an ongoing understanding of Circle of Life HR policies, practices, and other HR relevant information.
Coordinate and manage personnel file compliance. This includes but is not limited to managing the electronic and paper filing systems. Will also assist with the effort to pursue electronic filing for current paper files.
Assist with maintaining accurate and up to date job descriptions.
Assist with maintaining and updating personnel related policies.
Coordinates and executes FMLA administration including compliance.
Coordinates and executes Workers Compensation administration and compliance.
Coordinates and administers termination process for offboarding.
May assist with gathering unemployment documentation.
Provides feedback and assists with improving the processes, services and forward direction of the HR department.
Assist with administration of Employee Recognition in conjunction with Executive Assistant.
Build professional relationships with department heads and support staff to ensure a high functioning interface between HR and other departments.
Coordinate and assist with HR projects. This will include but is not limited to annual benefit enrollment, employee recognition events, annual in service.
Provides exceptional customer service to all staff, including employees, Management, and any others needing assistance from the HR team.
Assist with building reports and creating presentations of HR information and metrics.
Assist with all other HR department projects and functions as needed and willing to cross train in recruitment activities as needed.
Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
Represents Circle of Life to the community in a positive manner.
Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
Performs other duties as assigned.
Caregiver - Washington County Evenings
Circle of Life job in Springdale, AR
Job Description
Caregiving at Circle of Life is different.......Our Caregivers are rewarded with options you will only find in a reputable organization such as Crcle of Life. Some of these options include:
Minimum $16.00/hr. pay rate. Annual increases based on performance.
Matching of Caregiver and Client is completed by RN Manager using a needs and fit based analysis.
Flexible scheduling and territory - Choose assignments and coverage areas to fit YOUR needs.
Paid Time off for Full and Part Time staff.
Comprehensive and affordable health Insurance for Full Time staff (30+ hours per week). Retirement plan offered to all staff.
Paid drive time between clients, mileage paid while running errands or transporting clients.
Education Assistance up to $2,500 annually. PCA certification training offered 2x per year at no cost. Continuing education for license maintenance.
Caregiver Qualifications: Prior caregiving experience preferred. Demonstrates compassion and an ability to build rapport with clients. Able to work independently and demonstrate dependable work habits. Excellent interpersonal skills. Must have valid and current driver's license or the ability to access reliable transportation. Able to meet pre-employment screening criteria.
Specific Duties May Include:
Companionship and sitting.
Assistance with bathing, dressing, toileting, grooming and other ADL's.
Transportation and assistance to appointments.
Errand running and transportation to events.
Meal preparation
Assisting with light housekeeping
Assisting with recreational tasks such as crafting, letter writing, exercising etc.
Medication reminders
Other duties as assigned.
Circle of Life Personal Care has launched in Northwest Arkansas to serve those needing non-medical care. Circle of Life Personal Care will apply the compassionate approach we are known for to a variety of Personal Care services including respite care, companionship, meal preparation, transportation, housekeeping, ADL assistance, and more. Circle of Life has provided exceptional hospice care to Northwest Arkansas for over 30 years. We are honored to offer another much-needed service to our community through Circle of Life Personal Care.
Volunteer Coordinator
Circle of Life job in Springdale, AR
This position will work a Monday-Friday 8-4:30 schedule, and may occasionally require after hours assistance for Volunteer events.
Required Experience: Three years of related experience required and at least 1 year previous management experience or equivalent combination. Previous experience in volunteer coordination and knowledge of the hospice philosophy and concepts of care is preferred. Requires strong interpersonal and presentation skills, experience in public speaking or conducting training classes, excellent organizational skills, ability to build warm, empathetic relationships with volunteers and staff, flexibility, and willingness to work with a team; ability to set goals and achieve them through coordination of many individuals and activities; strong computer skills and knowledge of standard office procedures; good problem solving ability; high level of community visibility, good listening skills and a warm, people-oriented personality.
GENERAL DESCRIPTION: The Volunteer Coordinator will support coordination efforts s responsible for developing, implementing, and managing the hospice volunteer program to support patients, families, and staff. This role recruits, trains, schedules, and supervises volunteers, ensuring they are well-prepared and supported in providing compassionate care and companionship. The Volunteer Coordinator also maintains compliance with hospice regulations, documents volunteer activities, and collaborates with the interdisciplinary team to integrate volunteers into the overall care plan. Strong communication, organizational, and interpersonal skills are essential, along with a commitment to the hospice philosophy of dignity, comfort, and respect at the end of life.
SPECIFIC DUTIES AND POSITION REQUIREMENTS
Volunteer Information Systems & Data Integrity including maintenance of up-to-date volunteer data in electronic health record systems and paper files.
Track volunteer service hours, assignments, credentialing, and status changes in real time.
Volunteer Onboarding & Credentialing including assistance with facilitating the full onboarding process including applications, screenings, orientation, and required documentation. Provide clear communication and support to new volunteers throughout onboarding.
Volunteer Communication & Relationship Support and serve as the primary point of contact for volunteers, promoting engagement and retention. Provide timely updates, feedback, and assistance to ensure confidence in their roles. Identify volunteer interests and strengths to support meaningful placement and contribution.
Training Coordination & Education Support by managing logistics for volunteer education, including scheduling, communication, materials, and rosters. Assist with the delivery of training content and support presenters. Track completion of required initial and ongoing education elements.
CMS Documentation & Program Compliance including assistance with maintaining required documentation for volunteer recruitment, retention, and education. Follow departmental procedures to ensure accuracy and compliance in all regulated records. Support continuous improvement in volunteer documentation workflows.
Volunteer Placement, Scheduling & IDT Collaboration. Manage volunteer service requests to ensure timely placement that meets patient, family, and organizational needs. Build strong, collaborative relationships with interdisciplinary team members to incorporate volunteers effectively into patient care planning and support. Monitor volunteer performance and follow up on issues affecting patient or family care. Participate in after-hours coordination as needed to ensure continuity of volunteer support.
Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
Represents Circle of Life to the community in a positive manner.
Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
Performs other duties as assigned.
Temporary Real Estate Project Lead
Arkansas job
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit ************************* .
**Job Summary**
The Real Estate Manager Temp supports on a temporary basis the organization in site selection, leasing, design, budgeting, and project execution of company leased real estate assets. You will ensure Brightstar Lottery's properties meet the changing organizational needs, while providing safe, secure and sustainable space for staff to thrive.
You will be responsible for the delivery of projects across commercial office space, R&D, Data Centres, Operation Centres, warehousing, distribution facilities, and showrooms.
This role requires effective communication, collaboration, negotiation, and project management experience. Problem-solving and decision-making skills to diagnose challenges and issues and develop innovative business solutions and assess risks and opportunities. Very strong administration skills and attention to detail are required.
**Responsibilities**
**Lease Portfolio Management**
+ Manage and monitor lease expiration's and critical dates.
+ Collaboration and partner business leaders to drive portfolio performance.
+ Prepare and present detailed reports, presentations, and recommendations.
+ Collaborate with brokers and service providers regarding lease strategy.
+ Lead negotiation activities for new properties, lease renewals and lease terminations.
+ Conduct regular portfolio reviews, performance evaluations, and benchmarking.
**Project Management**
+ Lead project teams and internal customers to develop an understanding of business requirements,
+ Manage multiple projects from project identification to site selection, design, planning, client approval, construction, moves and completion.
+ Develop/maintain scope, budget, and schedule for assigned projects.
+ Provide property market analysis and performance benchmarking.
+ Provide cost estimation for renovations, relocations, and new business rollout.
+ Lead real estate components of RFP opportunities and competitive bid proposals.
+ Lead and manage workplace designers, architects, engineers, and project managers.
+ Experienced managing and delivering commercial, industrial, and critical infrastructure projects
+ Understanding of data centers, labs, and warehouses
+ Ability to scope projects that have heavy electrical and mechanical requirements
+ Collaborate with cross function teams including Legal, IT, EHS, DEI, Sustainability, Security, Finance, Facilities and Food Services
+ Manage and negotiate with 3rd party vendors, architects, general contractors, and engineers in the delivery/construction of space.
+ Identify project dependencies and critical path issues.
**Stakeholder Management**
+ Cultivate and maintain relationships with key stakeholders, including business units, senior management, brokers, contractors, and service providers.
+ Manage relationships with contractors, architects, engineers, design and build vendors and other industry professionals.
**Qualifications**
+ Bachelor's degree in construction management or related field is preferred
+ Professional certification (PMP, MCRE, LEED or similar) preferred
+ 7-10 years relevant experience in corporate or commercial real estate development/construction environments
+ Advanced user of Microsoft Project, excel, smartsheet, and other scheduling and tracking tools
+ Proficient in AutoCAD or similar design software, ability to create test fits and office/warehouse sizing
+ Experience in drafting and managing RFP's for real estate and construction projects, including the management of bid processes and vendor negotiations
+ Working knowledge of regulatory processes, including permitting, building codes
+ Working knowledge of lease/construction contract terms
+ Working knowledge of sustainable building practices, and green certifications i.e. LEED
+ Experienced managing and delivering commercial, industrial, and critical infrastructure projects
+ Understanding of data centers, labs, and warehouses
+ Ability to scope projects that have heavy electrical and mechanical requirements
+ OSHA 10/30 hour certification desirable
+ Strong analytical ability
+ Highly developed written and verbal communication skills
+ Strong level of customer service skills and professionalism
+ Strong estimating, budgeting and reporting skills.
+ Project management skills required to support program design and implementation.
+ Experienced in change management
+ Experienced in the management and delivery of multiple projects.
+ Experienced project managing and delivering commercial, industrial and critical infrastructure projects.
+ Advanced interpersonal skills to collaborate with all levels of the organization and operate across a diverse environment.
+ Ability to travel domestically and internationally as needed, up to 30% of time
+ Experience working in matrix organizations coordinating assignments from multiple stakeholders.
**Keys to Success**
- Leading Complexity
- Leading People
- Leading the Business
- Leading Self
\#LI-DAK
\#LI-Remote
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $74,961 - $164,800. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
Physician - Hospice Contract
Circle of Life job in Springdale, AR
Job Description
This is an as needed position to assist with weekend/holiday coverage and will support locations in Bentonville and Springdale.
General Description: Circle of Life Hospice and its Physicians are engaged in the provision of interdisciplinary services for the management of terminal illness and other palliative care. Under the direction of the Executive Medical Director, the Contract Physician will Physician will make rounds on patients in the inpatient units and will see new admits during coverage of inpatient units.
Provides medical expertise in the areas of:
Determining Eligibility/Ineligibility of referred patients
Disease management and pain and symptom management for hospice patients
Direct medical care for hospice patients
Clinical and public education regarding hospice care
Guidance to hospice NP or nurse as they provide direct patient care
Performs other related duties as assigned.
Essential Knowledge, Skills, and Abilities: Experience in care of terminally ill patients. Demonstrated ability to promote teamwork and collaboration.
Education/Credentials: Doctor of Medicine or Osteopathy without restrictions in State of Arkansas. Must be Board Certified or Board Eligible for a Specialty, preferably Family Medicine or Internal Medicine. Hospice and Palliative Medicine or Geriatric board certification desirable.
Professional Requirements: Professional Standards and Compliance with Law. Physician must at all times comply with the ethics and professional standards of the medical profession; applicable federal, state and local laws, rules and regulations; Hospice's policies and procedures; and the rules and regulations that are applicable to Hospice, including accreditation and certification requirements. Drug Enforcement Administration. Physician must maintain registration with the Drug Enforcement ("DEA") and any applicable state agency without any limitation on authority to prescribe drugs provide current proof of registration upon request. Medicare and Medicaid Eligibility. Physician must be a qualified Medicare and Medicaid provider. Physician must never have been excluded from participation in any federally funded health care program including, without limitation, Medicare, Medicaid or TRICARE, nor has been convicted or found to have violated any federal or state fraud and abuse law or illegal remuneration law. Medical Staff Privileges. Physician shall maintain unrestricted medical staff membership and clinical admitting privileges at the hospice home which Circle of Life operates. Qualify for Hospice's Professional Liability Insurance Coverage. Physician must qualify for insurance coverage under the hospice's professional liability policy.
Cook - Bentonville 12 Hour Shift
Circle of Life job in Bentonville, AR
Job Description
This position will work 12 hour shifts that rotate weekend coverage. We offer great compensation, weekend differentials, generous benefits, and a culture of caring and compassion. Uniforms are provided.
Responsible for preparing and/or directing the preparation of food to be served complying with all applicable sanitation, health, and personal hygiene standards and following established procedures. Prepares food in accordance with approved menus and serves food at proper temperatures and at scheduled times. Modifies diets as requested by patient and/or ordered by physician. Documents temperatures of food, refrigerator, freezers and dishwasher. Keeps food rotated and properly stored, dated and labeled.
Minimum Requirements: High school diploma or equivalent, and 3 years of cooking experience in a commercial setting (preferably healthcare). Moderate reading and writing skills; proficient interpersonal relations and communicative skills; ability to use a telephone; ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less; manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.
CNA - Home Hospice
Circle of Life job in Springdale, AR
Job Description
We have CNA Openings for Outpatient in Benton, Washington, Carroll and Madison County
Minimum Requirements: Arkansas Home Health Aide or Certified Nursing Assistant certification, current CPR certification, current satisfactory TB skin test documentation. Minimum one year experience in a healthcare environment, preferably with terminally ill patients. Ability to cope with human suffering, emergencies and other stresses. A team player and a person of unquestionable personal and professional ethics. Requires use of personal vehicle to travel to patient homes. Requires valid Arkansas Driver's License, current auto liability insurance, and reliable transportation.
General Description: Responsible for providing personal care to hospice patients and the immediate patient environment.
Essential Job Functions:
Provides direct personal care, including bathing, turning, shampoo, oral hygiene.
Follows the aide care plan in the provision of services, patient assessment, intervention, and clinical judgment.
Assures that all patient care activities are provided according to all state and federal requirements, and are provided according to accepted standards of practice, policy and procedures within Circle of Life's mission statement.
Provides for timely visits, including evaluation, information visits, follow-up, regular scheduled visits, unscheduled visits and visits at time of death.
Provides consistent level of care regardless of home environment and/or personal preferences.
Assures visits are made in a consistent, timely manner.
Maintains professional licensure, and participates in educational programs and professional development.
Communicates any concerns to the primary nurse on a timely basis and documents such in the aide notes.
Attendance is dependable with minimal absences.
Participates in staff meetings as requested.
Assists with the mentoring of new staff members.
Manages visits to best suit the patient and family's needs.
Demonstrated knowledge of safe personal care practices.
Routinely provides 20 visits per week.
Documentation is completed accurately and in a timely manner per policy, to reflect mileage and time in patient home.
Treats patient with utmost respect, honoring privacy.
Upholds high standards of ethical conduct and advocating for the rights of patients & their family caregivers.
Demonstrates understanding of HIPAA rules and regulations.
Treats all staff, volunteers, visitors and others with respect.
Demonstrates knowledge of organizational Code of Conduct.
Follows safe personal care practices.
Utilizes equipment when necessary to provide safe care for both patient and self, i.e. hoyer lifts, walkers, gait belts, etc.
Experience the Rewards You Would Expect of an Industry Leader.
Inspiring contributions ... Outstanding Compensation...Competitive Benefits
Medical, dental, vision: As a healthcare leader, we know how important it is to have good coverage. Employees can tailor the right combination of plans to fit their needs.
Flexible spending account: We offer flexible spending accounts for healthcare and dependent care. Employees can use this benefit to build up savings for eligible expenses.
Generous time-off plans: Eligible employees enjoy generous personal time.
403(b) plan: Circle of Life provides a 403(b) plan with match.
Find the connection between your compassion, expertise and exceptional community care with hospice leader, Circle of Life. Passionate about making a difference in the lives of others on an everyday basis, we foster a culture of compassion and collaboration. As Northwest Arkansas' premiere hospice provider, we operate two beautiful inpatient hospice care facilities and offer outpatient hospice services for Benton, Washington, Madison, and Carroll counties. Circle of Life is the largest and most respected hospice in the area, serving the region as a top not-for-profit organization for more than 30 years.
Business Development Specialist - Hospice Intake
Circle of Life job in Springdale, AR
Job Description
REQUIRED SKILLS, KNOWLEDGE, ABILITIES: Prefer LPN, RMA, or other relevant specialized training. Minimum 3 years of experience in an Administrative Specialist role with a focus in healthcare delivery. Proven ability to collect and analyze data related to patient care, compliance, and quality improvement initiatives. Proven ability to create workflows, monitor performance, and implement meaningful improvements. Must have experience working with cross functional departments.
SPECIFIC DUTY OVERVIEW
Pre-Admission & Patient Intake:
Copy and paste notes from Referral Manager on all pre-admission and NTUC patients into SmartMD.
Send consents for home-based and GIP admissions.
Contact home-based admits walking through consent forms, ensuring understanding and timely signature.
Coordinate scheduling of APRN or Physician face-to-face (F2F) appointments
Referral Source Follow-Up:
Follow up with referral sources, including clinics, SNF/ALF facilities, and Account Executives (AEs).
Close pending lists in Referral Manager (RM) and Wellsky for patients who are no longer being followed or have passed.
Pull monthly Referral Summary Reports for Mercy Clinics.
Medical Record & Data Management:
Request medical records for home-based admissions from clinics, hospitals, and specialists.
Obtain medical records as needed based on requests from admission nurses, liaisons, and Hospice Physicians.
Enter and document Care Navigation (Care Nav) referrals, including task notes, contact information, and service agreements.
Enter Palliative Care referrals, track consult times, ensure consult notes are signed, email billing info, and monitor patient discharges.
Support the entry and update of new referral accounts and physicians in Referral Manager (RM) for Arkansas and Oklahoma.
Support the entry and update new referral accounts and physicians in SmartMD for Arkansas and Oklahoma
Break out reports by Arkansas and Oklahoma
CRM support and reports
Operational & Administrative Support:
Provide phone support for patients, families, referral sources, admission nurses, and liaisons.
Assist with updating daily scheduled admissions and status changes.
Email Liaison weekly schedules to all hospital Case Managers.
Provide backup support for AM call/EOD census report when BD Manager is unavailable (due to off-site meetings or out of office).
Assist with pulling and analyzing data/reports from Health Pivots as needed.
Update and upload meeting agenda notes for Admissions, Liaison, and Intake Meetings in Teams.
Social Worker - Full Time (LMSW, LCSW)
Circle of Life job in Springdale, AR
Job Description
Outpatient Social Workers are assigned to work a territory within our coverage area of NWA and NE Oklahoma.
The Social Worker is an integral part of the Interdisciplinary team, responsible for the development and oversight of a plan of care for an assigned group of patients'/families' psychosocial, financial, and emotional needs. Provides coverage for the inpatient and/or outpatient Hospice program as needed. Liaisons with community resources to find support for the patient/families as needed. Flexibility with schedule to accommodate the patient and organization needs. Assists with mentoring of interns and other students. Assists with facilitating bereavement programs as needed. All Social work care will be delivered under the guidance of the best standard of practice, COL's policy and procedure and the Arkansas Social Work licensure board.
Requirements: Current Arkansas Social Work license without restriction. Access to a working vehicle and the ability to drive for extended periods of time. Valid Arkansas driver's license and Liability Insurance as required by law. Satisfactory driving record. Emotionally mature, objective, sensitive to people and their problems, able to handle responsibility, work independently, and maintain good working relationships with patients, families and coworkers. Bilingual abilities a plus. Excellent computer, phone, reading, writing, and communicating skills required. Ability to organize information, time and workload to optimize efficiency. Ability to work outside normal office hours, including call coverage, and to handle emergencies as required in order to meet needs of patients and families. Good working knowledge of the Social Work scope of practice and regulations. Satisfactory results of a current TB skin test, annual TB fit test, and annual flu vaccine required. Knowledge of dynamics of death and dying, bereavement and end of life issues preferred. Experience in a hospice or healthcare environment preferred.
Inspiring contributions ... Outstanding Compensation...Competitive Benefits
Medical, dental, vision: As a healthcare leader, we know how important it is to have good coverage. Employees can tailor the right combination of plans to fit their needs.
Flexible spending account: We offer flexible spending accounts for healthcare and dependent care. Employees can use this benefit to build up savings for eligible expenses.
Generous time-off plans: Eligible employees enjoy generous personal time.
403(b) plan: Circle of Life provides a 403(b) plan with match.
Revenue Cycle Lead - Onsite Hospice
Circle of Life job in Springdale, AR
The Billing Team Lead oversees all aspects of the billing process, ensuring timely, accurate claims and strict compliance with payer regulations. This role provides leadership to the billing team, resolves complex issues, monitors key performance indicators, and drives continuous improvement in revenue cycle operations to support optimal reimbursement for services at Circle of Life.
Qualifications:
High school diploma required; Associate's degree in business, healthcare administration, or related field preferred.
Minimum of 3-5 years of medical billing experience, including at least one year in hospice billing, preferred; prior leadership experience preferred.
In-depth understanding of Medicare, Medicaid, and private payer billing rules, including room and board charges, claims submission, authorizations, and appeals.
Strong analytical, organizational, and communication skills; ability to manage multiple priorities and adapt to evolving regulations and payer policy updates.
Experience with payment posting, A/R management, refunds, and reconciliation processes.
Commitment to confidentiality, compliance, and ethical standards (HIPAA); ability to represent Circle of Life to the community professionally and positively.
Duties and Responsibilities:
Lead, train, and mentor billing specialists to ensure accurate and timely claim submission for all payer types.
Supervise daily billing operations, including account reconciliation, payment posting, denial management, and appeals processing to ensure accuracy and timely resolution.
Develop team goals, monitor KPIs (such as days in A/R, claim acceptance rates, money lost list, and collections), and implement strategies to meet targets.
Ensure proper coding using CPT, HCPCS, and ICD-10 specific to the care provided.
Review patient records, documentation, and billing data to verify completeness, accuracy, and compliance with all applicable regulations and standards.
Analyze denied or underpaid claims, oversee research and correction, and manage resubmission or appeals.
Collaborate with clinical, intake, and administrative teams to verify eligibility and authorization, clarify billing issues, and resolve patient inquiries.
Prepare performance reports for management and identify opportunities for billing process improvement and staff development.
Maintain strict compliance with HIPAA, CMS, and payer-specific regulations governing medical billing.
Perform other duties as assigned.
RN Case Manager - Home Hospice
Circle of Life job in Bentonville, AR
Job Description
The Case Manager works M-F Daytime Hours
The RN Case Manager assumes patient care responsibilities for individual patients including: Completing comprehensive physical assessment, pain assessment and management, symptom control management as it relates to terminal illness, coordination of Circle of Life services to the patient/family, completes required documentation (i.e. assessments, care plans, clinical notes, agency tracking forms, etc.) In a timely manner in accordance with COL policies, establishes a therapeutic nursing relationship with the Hospice patient/family/caregivers, provides weekend coverage and may assist during times of excessive nursing absenteeism.
Requirements: Current unrestricted AR RN license, BLS certification, strong assessment skills with critical thinking and high level of problem solving within a healthcare facility. Strong documentation and communication with the ability to stay calm and cope with human suffering/emergencies. Prefer hospice experience, home health, or acute care nursing experience with computer charting experience.
Assumes primary responsibility for assigned patients and performs all phases of the nursing process.
Communicates with attending physicians, staff members, and other agencies as necessary to coordinate optimal care and use of resources for patients/caregivers.
Educates patients/caregivers regarding hospice philosophy, disease progression, physical components of care, stages of dying, and other aspects of the POC as necessary.
Documents all patient related information according to policies and procedures.
Seeks input from IDT members regarding the patient POC to obtain additional knowledge and support.
Reviews and updates the POC at least every 60 days per regulatory standards.
Regularly attends and participates in IDT meetings to ensure that the POC reflects current patient care needs.
Prepares in advance for IDT meetings.
Assesses need for Certified Nursing Assistant services.
Conducts CNA supervisory visits per regulatory standards.
Asses the need for and revises the CNA care plan.
Informs the PCM of unusual or potentially problematic patient/caregiver issues as identified.
Maintains annual clinical competencies.
Identifies patients who may potentially revoke or need to be discharged.
Models prompt and regular attendance.
Exhibits cost effective use of time, mileage and supplies.
Demonstrates familiarity with and adheres to policies and procedures, state, federal, and accrediting agency's requirements.
Provides notification of absence per policy.
Promotes and maintains respect for rights, privacy, and confidentiality of others.
Find the connection between your compassion, expertise and exceptional community care with hospice leader, Circle of Life. Passionate about making a difference in the lives of others on an everyday basis, we foster a culture of compassion and collaboration. As Northwest Arkansas' premiere hospice provider, we operate two beautiful inpatient hospice care facilities and offer outpatient hospice services for Benton, Washington, Madison, and Carroll counties. Circle of Life is the largest and most respected hospice in the area, serving the region as a top not-for-profit organization for more than 30 years.
Bereavement Counselor - (LMSW or LCSW)
Circle of Life job in Springdale, AR
This is a part time position that will work weekday and occasional weekend hours.
Support Circle of Life's Bereavement Services program by providing counseling services to those suffering from grief associated with the loss (or anticipated loss) of a loved one. May see clients of all ages and backgrounds.
Requires LMSW or LCSW certification through state of Arkansas without restrictions. Minimum of one year related clinical experience in a hospice, medical or mental health setting. Demonstrated clinical experience in the areas of life-threatening and chronic illness, grief and loss, individual, family and group counseling. Demonstrated knowledge of grief modalities, therapeutic interventions, and best-practices. Ability to maintain confidentiality, be discerning with information and use good judgment in handling sensitive client or other information. Strong presentations skills and knowledge of community referral sources.
SPECIFIC DUTIES AND POSITION REQUIREMENTS
Provide one-to-one and/or group counseling to those grieving the death of a loved one (past or future) or living with a life-threatening or terminal illness.
Prepare and maintain electronic clinical case files utilizing designated client tracking software; record client data and submit weekly clinical session logs/reports.
Participate in staff, team, and relevant community meetings; contribute knowledge and experience to nurture a learning environment.
Provide on-site and follow-up (both in person and via telephone) clinical interventions/consultations for hospice patients and families, including children and teens.
Provide counseling to persons in crisis and critical incident, stress management and bereavement services.
Maintain communication with primary care physicians, clinicians, and/or other individuals significant in each care plan.
Conduct initial assessments, maintains and updates treatment plans as needed.
Document contacts made with outside agencies and professionals as well as making referrals to community resources.
Provide bereavement support for community members, debriefing and participate in community presentations.
Consult clinical supervision on an as needed basis; Provide supervision for MSW interns.
Utilize the Electronic Medical Records system on a daily basis.
Participate in program development of the department.
Provide back up to the social work team.
Support Circle of Life staff and community professionals with grief and loss issues as needed.
Follow bereavement policies and procedures.
Accountable for direct delivery of bereavement care services provided by Circle of Life Hospice.
Assess, plan, implement and document appropriate interventions.
Demonstrate compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
Represent Circle of Life to the community in a positive manner.
Demonstrate flexibility, versatility and a positive attitude in integrating additional duties.
Perform other duties as assigned.
RN - Inpatient
Circle of Life job in Springdale, AR
Job Description
Inpatient nurses will work 12 hour shifts 7am - 7pm and will have a rotating schedule. Inpatient nurses will work between all hospice home locations.
Responsibilities: Develops and executes plan of care within interdisciplinary setting. Provides compassionate bedside care with a focus on patient goals. Will regularly complete assessments for physical and emotional needs. Will provide supportive education, coaching, and guidance to family and loved ones regarding patient condition and needs. Will utilize a variety of nursing skills to maintain physican care and comfort. Treats, educates patient and families about medical conditions and provides emotional support to patients' family members. Documents care, operates medical equipment, and administers medications. Assists CNA and LPN with duties and provide nursing guidance when necessary. Able to productively work with or without supervision, and be accountable for completion of work and assignments.
Requirements: Current or pending AR or Compact Registered Nurse lcense without restrictions, Prefer previous experience in a healthcare facility; home health, hospice, gerontology, geriatrics, acute or terminal care. Compassionate, sympathetic, responsible, and detail oriented individuals that are able to cope with human suffering is necessary. Strong documentation and communication skills are required. Electronic medical records experience and attention to detail with documentation standards. Strong clinical assessment skills. Ability to manage and assess care plans. Ability to work collaboratively and pleasantly with staff, patients, and visitors. Able to excercise sound judgement and seek clarification when necessary. Reliable and dependable for scheduling and availability.
Caregiver - Eureka Springs
Circle of Life job in Eureka Springs, AR
Job Description
Caregiving at Circle of Life is different.......Our Caregivers are rewarded with options you will only find in a reputable organization such as Circle of Life. Some of these options include:
Pay $16.00 minimum hourly rate.
Annual increases based on performance.
Matching of Caregiver and Client is completed by RN Manager using a needs and fit based analysis.
Flexible scheduling and territory - Choose assignments and coverage areas to fit YOUR needs.
Paid Time off for Full and Part Time staff.
Comprehensive and affordable health Insurance for Full Time staff (30+ hours per week). Retirement plan offered to all staff.
Paid drive time between clients, mileage paid while running errands or transporting clients.
Education Assistance up to $2,500 annually. PCA certification training offered 2x per year at no cost. Continuing education for license maintenance.
Caregiver Qualifications: Prior caregiving experience preferred. Demonstrates compassion and an ability to build rapport with clients. Able to work independently and demonstrate dependable work habits. Excellent interpersonal skills. Must have valid and current driver's license or the ability to access reliable transportation. Able to meet pre-employment screening criteria.
Specific Duties May Include:
Companionship and sitting.
Assistance with bathing, dressing, toileting, grooming and other ADL's.
Transportation and assistance to appointments.
Errand running and transportation to events.
Meal preparation
Assisting with light housekeeping
Assisting with recreational tasks such as crafting, letter writing, exercising etc.
Medication reminders
Other duties as assigned.
Circle of Life Personal Care has launched in Northwest Arkansas to serve those needing non-medical care. Circle of Life Personal Care will apply the compassionate approach we are known for to a variety of Personal Care services including respite care, companionship, meal preparation, transportation, housekeeping, ADL assistance, and more. Circle of Life has provided exceptional hospice care to Northwest Arkansas for over 30 years. We are honored to offer another much-needed service to our community through Circle of Life Personal Care.
Cook - Bentonville 12 Hour Shift
Circle of Life job in Bentonville, AR
This position will work 12 hour shifts that rotate weekend coverage. We offer great compensation, weekend differentials, generous benefits, and a culture of caring and compassion. Uniforms are provided.
Responsible for preparing and/or directing the preparation of food to be served complying with all applicable sanitation, health, and personal hygiene standards and following established procedures. Prepares food in accordance with approved menus and serves food at proper temperatures and at scheduled times. Modifies diets as requested by patient and/or ordered by physician. Documents temperatures of food, refrigerator, freezers and dishwasher. Keeps food rotated and properly stored, dated and labeled.
Minimum Requirements: High school diploma or equivalent, and 3 years of cooking experience in a commercial setting (preferably healthcare). Moderate reading and writing skills; proficient interpersonal relations and communicative skills; ability to use a telephone; ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less; manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.
CNA - Home Hospice
Circle of Life job in Bentonville, AR
Job Description
We have CNA Openings for Outpatient in Benton, Washington, Carroll and Madison County
Minimum Requirements: Arkansas Home Health Aide or Certified Nursing Assistant certification, current CPR certification, current satisfactory TB skin test documentation. Minimum one year experience in a healthcare environment, preferably with terminally ill patients. Ability to cope with human suffering, emergencies and other stresses. A team player and a person of unquestionable personal and professional ethics. Requires use of personal vehicle to travel to patient homes. Requires valid Arkansas Driver's License, current auto liability insurance, and reliable transportation.
General Description: Responsible for providing personal care to hospice patients and the immediate patient environment.
Essential Job Functions:
Provides direct personal care, including bathing, turning, shampoo, oral hygiene.
Follows the aide care plan in the provision of services, patient assessment, intervention, and clinical judgment.
Assures that all patient care activities are provided according to all state and federal requirements, and are provided according to accepted standards of practice, policy and procedures within Circle of Life's mission statement.
Provides for timely visits, including evaluation, information visits, follow-up, regular scheduled visits, unscheduled visits and visits at time of death.
Provides consistent level of care regardless of home environment and/or personal preferences.
Assures visits are made in a consistent, timely manner.
Maintains professional licensure, and participates in educational programs and professional development.
Communicates any concerns to the primary nurse on a timely basis and documents such in the aide notes.
Attendance is dependable with minimal absences.
Participates in staff meetings as requested.
Assists with the mentoring of new staff members.
Manages visits to best suit the patient and family's needs.
Demonstrated knowledge of safe personal care practices.
Routinely provides 20 visits per week.
Documentation is completed accurately and in a timely manner per policy, to reflect mileage and time in patient home.
Treats patient with utmost respect, honoring privacy.
Upholds high standards of ethical conduct and advocating for the rights of patients & their family caregivers.
Demonstrates understanding of HIPAA rules and regulations.
Treats all staff, volunteers, visitors and others with respect.
Demonstrates knowledge of organizational Code of Conduct.
Follows safe personal care practices.
Utilizes equipment when necessary to provide safe care for both patient and self, i.e. hoyer lifts, walkers, gait belts, etc.
Experience the Rewards You Would Expect of an Industry Leader.
Inspiring contributions ... Outstanding Compensation...Competitive Benefits
Medical, dental, vision: As a healthcare leader, we know how important it is to have good coverage. Employees can tailor the right combination of plans to fit their needs.
Flexible spending account: We offer flexible spending accounts for healthcare and dependent care. Employees can use this benefit to build up savings for eligible expenses.
Generous time-off plans: Eligible employees enjoy generous personal time.
403(b) plan: Circle of Life provides a 403(b) plan with match.
Find the connection between your compassion, expertise and exceptional community care with hospice leader, Circle of Life. Passionate about making a difference in the lives of others on an everyday basis, we foster a culture of compassion and collaboration. As Northwest Arkansas' premiere hospice provider, we operate two beautiful inpatient hospice care facilities and offer outpatient hospice services for Benton, Washington, Madison, and Carroll counties. Circle of Life is the largest and most respected hospice in the area, serving the region as a top not-for-profit organization for more than 30 years.
Bereavement Counselor - (LMSW or LCSW)
Circle of Life job in Springdale, AR
Job Description
This is a part time position that will work weekday and occasional weekend hours.
Support Circle of Life's Bereavement Services program by providing counseling services to those suffering from grief associated with the loss (or anticipated loss) of a loved one. May see clients of all ages and backgrounds.
Requires LMSW or LCSW certification through state of Arkansas without restrictions. Minimum of one year related clinical experience in a hospice, medical or mental health setting. Demonstrated clinical experience in the areas of life-threatening and chronic illness, grief and loss, individual, family and group counseling. Demonstrated knowledge of grief modalities, therapeutic interventions, and best-practices. Ability to maintain confidentiality, be discerning with information and use good judgment in handling sensitive client or other information. Strong presentations skills and knowledge of community referral sources.
SPECIFIC DUTIES AND POSITION REQUIREMENTS
Provide one-to-one and/or group counseling to those grieving the death of a loved one (past or future) or living with a life-threatening or terminal illness.
Prepare and maintain electronic clinical case files utilizing designated client tracking software; record client data and submit weekly clinical session logs/reports.
Participate in staff, team, and relevant community meetings; contribute knowledge and experience to nurture a learning environment.
Provide on-site and follow-up (both in person and via telephone) clinical interventions/consultations for hospice patients and families, including children and teens.
Provide counseling to persons in crisis and critical incident, stress management and bereavement services.
Maintain communication with primary care physicians, clinicians, and/or other individuals significant in each care plan.
Conduct initial assessments, maintains and updates treatment plans as needed.
Document contacts made with outside agencies and professionals as well as making referrals to community resources.
Provide bereavement support for community members, debriefing and participate in community presentations.
Consult clinical supervision on an as needed basis; Provide supervision for MSW interns.
Utilize the Electronic Medical Records system on a daily basis.
Participate in program development of the department.
Provide back up to the social work team.
Support Circle of Life staff and community professionals with grief and loss issues as needed.
Follow bereavement policies and procedures.
Accountable for direct delivery of bereavement care services provided by Circle of Life Hospice.
Assess, plan, implement and document appropriate interventions.
Demonstrate compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
Represent Circle of Life to the community in a positive manner.
Demonstrate flexibility, versatility and a positive attitude in integrating additional duties.
Perform other duties as assigned.