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Circulation desk assistant skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical circulation desk assistant skills. We ranked the top skills for circulation desk assistants based on the percentage of resumes they appeared on. For example, 22.6% of circulation desk assistant resumes contained library materials as a skill. Continue reading to find out what skills a circulation desk assistant needs to be successful in the workplace.

15 circulation desk assistant skills for your resume and career

1. Library Materials

Here's how circulation desk assistants use library materials:
  • Conducted administrative duties Circulated library materials among patrons Assisted with computer troubleshooting Assisted patrons and answered general questions
  • Organized, categorized, and maintained library material utilizing the Library of Congress Classification System

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how circulation desk assistants use customer service:
  • Earned compliments for providing enthusiastic and efficient customer service when assisting with challenging book and library database searches.
  • Assisted patrons with locating materials and checking materials out - Provided excellent customer service

3. Library Patrons

Here's how circulation desk assistants use library patrons:
  • Assisted library patrons by providing research instruction, reference support, and maintaining library collections
  • Assisted library patrons in locating appropriate resources for research/leisure purposes.

4. Library Resources

Here's how circulation desk assistants use library resources:
  • Maintained library resources, provided research assistance to community members, and performed circulation duties.
  • Assisted patrons with location of library resources and development of information literacy.

5. Front Desk

Here's how circulation desk assistants use front desk:
  • Help with training new student workers to use library's circulation computer program at the front desks.
  • Supervised front desk while my superiors were busy and/or away.

6. DVDs

Here's how circulation desk assistants use dvds:
  • Secured fines for overdue items for books, compact discs, DVDs, VHS and Reserveitems.
  • Organized and shelved books, periodicals, CDs, and DVDs by call number.

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7. Study Rooms

Here's how circulation desk assistants use study rooms:
  • work study Organizing, scheduling and assigning study rooms, answering phones, interacting with students and staff, closing at night
  • Scheduled study rooms and enforced strict usage hours to ensure accommodation

8. Computer System

Here's how circulation desk assistants use computer system:
  • Trained new employees by demonstrating vital job related skills, such as using the computer system and assisting patrons.
  • Trained new employees on computer system operation and library policies and procedures.

9. Dewey Decimal System

Here's how circulation desk assistants use dewey decimal system:
  • Transferred the church library from alphabetical system to Dewey Decimal system, using standard library software
  • Followed Dewey Decimal System shelving guidelines and ensured books were in proper location

10. Shelve Books

Here's how circulation desk assistants use shelve books:
  • Manage Circulation Desk (help students locate material, shelve books, answer patrons' questions)
  • Assist patrons, organize and shelve books, use office skills to complete various assignments.

11. Library Database

Here's how circulation desk assistants use library database:
  • Assisted with library database maintenance.
  • Used Horizon program to search library database for items using the Dewey-decimal system.

12. Course Reserves

Here's how circulation desk assistants use course reserves:
  • Assist patrons with the acquisition and return of books, journals, online articles and course reserves as needed.
  • Assisted college professors with setting up textbooks that are on course reserves.

13. Library Cards

Here's how circulation desk assistants use library cards:
  • Set up library cards for students and community members.
  • Issued library cards and maintained library collections.

14. Library Books

Here's how circulation desk assistants use library books:
  • Checked library books, videos, and other academic materials and assisted students doing research on databases
  • Process new library books using Microsoft Excel in order to keep a proper inventory.

15. Library System

Here's how circulation desk assistants use library system:
  • Execute extensive knowledge of the integrated library system by helping locate and identify requested materials.
  • Gained inside knowledge of the Harvard Library System and library research methods, including legal research resources.
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List of circulation desk assistant skills to add to your resume

Circulation desk assistant skills

The most important skills for a circulation desk assistant resume and required skills for a circulation desk assistant to have include:

  • Library Materials
  • Customer Service
  • Library Patrons
  • Library Resources
  • Front Desk
  • DVDs
  • Study Rooms
  • Computer System
  • Dewey Decimal System
  • Shelve Books
  • Library Database
  • Course Reserves
  • Library Cards
  • Library Books
  • Library System
  • Library Services
  • Research Materials
  • Research Assistance
  • Reference Materials
  • Library Equipment
  • Library Policies
  • Circulation System
  • Library Collection
  • PowerPoint
  • Computer Programs
  • Telephone Calls
  • Library Catalog
  • Millennium
  • Library Facilities
  • Late Fees
  • Research Projects
  • CDS
  • Library Procedures
  • Inter-Library Loans
  • Copy Machines
  • Law Library
  • Library Technology
  • Reference Desk
  • Computer Issues
  • Library Holdings
  • Library Stacks
  • Library Software

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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