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Circulation district manager skills for your resume and career
15 circulation district manager skills for your resume and career
1. Route Delivery
- Assisted carriers with money collection, payment, route delivery, and customer service skills.
- Constructed route delivery lists and customer information in excel and through PBS Computer System.
2. Newspapers
- Hired and terminated independent contractors for the purpose of delivering newspapers.
- Supervised the distribution and collection of newspapers for Sacramento city districts.
3. Independent Contractors
- Collected and Input data received from Independent Contractors regarding residential and commercial client for tracking and subscriptions of order delivery.
- Contracted 70 independent contractors and vendors to strategically provide coverage of newspaper availability to promote sales and advertising exposure.
4. Subscription Sales
- Created exciting marketing plans involving newspaper carriers in subscription sales, helping create a fun work environment for carriers.
- Managed distribution operations, subscription sales, customer service and distribution center.
5. Customer Satisfaction
- Worked directly with subscribers and carriers to solve escalated issues maintaining excellent customer satisfaction to over 1800 customers daily.
- Provide for daily operational reviews, quality control and provide for customer satisfaction.
6. Delivery Service
Delivery service is a paid service in which a person or organization engages in the transportation of products, commercial delivery of letters, products in a sales or return order, packages, or other containers from an origin location to a predefined destination.
- Assure corporate goals are achieved with regard to delivery service and customer retention.
- Monitored performance of distribution contracts to provide subscribers with consistent, high qualitydelivery service of the Daily News and commercial products.
7. Customer Complaints
- Serve as Subject Matter Expert for customer complaints and field operations maintaining customer loyalty and retention.
- Resolve customer complaints regarding sales, service or questions regarding policies and procedures.
8. Circulation Operations
- Collaborated with the circulation manager to direct daily circulation operations and oversee printing, review, and distribution.
- Managed all aspects of circulation operations.
9. Contract Carriers
- Recruited, trained and motivated independent contract carriers.
- Acted as liaison between contract carriers and Item staff, assisted with shipping and receiving of supplies and insertion orders.
10. Customer Retention
Customer retention is the act of dissuading customers from switching to another product or company or the actions a company takes to encourage customers to stay longer and spend more with the company during their lifetime. It's about increasing the number of repeat customers, increasing the profitability of each existing customer, boosting the company's sales, and also helping to build amazing relationships with customers.
- Improved customer retention & revenue figures by terminating carrier contracts when billing or customer service issues became irreparable.
- Increased circulation through customer retention and new accounts.
11. Copy Sales
- Invigorated retail single-copy sales via targeted promotions, earned and paid placement, merchandising, distributor relations and improved cover designs.
- Generated all home delivery and single copy sales promotions, effectively increasing circulation.
12. Customer Accounts
- Handled customer accounts, specifically working with correcting account errors, payment options/plans and e-billing system.
- Establish new customer accounts and maintain account information database.
13. Single Copy
- Controlled vendor sales through dealer accounts and operation of single copy locations.
- Manage accounts receivable for contractors and office pay single copy locations.
14. Customer Issues
- Resolved any carrier and customer issues.
- Managed daytime complaints of districts 1 and 10 Resolved customer issues regarding missed or misplaced papers.
15. Open Routes
- Deliver all open routes, shortages and complaints as required.
- Filled open routes with delivery people, trained new people.
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List of circulation district manager skills to add to your resume

The most important skills for a circulation district manager resume and required skills for a circulation district manager to have include:
- Route Delivery
- Newspapers
- Independent Contractors
- Subscription Sales
- Customer Satisfaction
- Delivery Service
- Customer Complaints
- Circulation Operations
- Contract Carriers
- Customer Retention
- Copy Sales
- Customer Accounts
- Single Copy
- Customer Issues
- Open Routes
- Delivery Issues
- Newspaper Delivery
- Customer Relations
Updated January 8, 2025