Service Manager jobs at Cisco

_corporate_fare_ Google _place_ Austell, GA, USA; Council Bluffs, IA, USA; +9 more; +8 more **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XThis role is not eligible for U.S. immigration sponsorship.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Austell, GA, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; New Albany, OH, USA; Moncks Corner, SC 29461, USA; Pryor Creek, OK 74361, USA; Reno, NV, USA; Bridgeport, AL, USA; Las Vegas, Nevada, USA; Reston, VA, USA** . **Minimum qualifications:** + Bachelor's degree in a technical field or equivalent practical experience. + 6 years of experience in computing infrastructure, networking, operating systems, or hardware. + 3 years of experience managing technical teams, vendor or contract management and delivery. + Ability to travel up to 60% of the time as needed. + Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. **Preferred qualifications:** + Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration + Experience working in data center environments, including building and operating infrastructure, network and compute architecture and lifecycle, and Linux/Unix system administration. + Experience with initiating and executing initiatives in a global environment. + Experience with data gathering, with excellent analysis and presentation skills. + Ability to manage collaborative team environment while implementing and driving the safety culture. + Ability to lead and improve Environmental Health and Safety initiatives. **About the job** Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Work together to identify and resolve problems and create solutions for our global computing and network architecture. + Oversee the day-to-day management of deployment travel teams. + Hire, coach and develop a team while achieving business goals. + Demonstrate the ability to implement and drive the safety culture. + Manage the implementation of projects and tasks to achieve team objectives and service level objective (SLO's). Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************

+ Broomfield, CO + Austin, TX + Nashville, TN You will partner with executive leadership to define and execute a successful strategy, leveraging your experience as an engineering leader to provide clear direction and influence. We seek a leader with deep expertise in not only cloud migration but in building, delivering, and operating cloud services / tooling that advance Oracle's media-first cloud vision. Experience with video playback, video encoding, CDN-based content delivery, live streaming, and especially cross-cloud or on‑prem migrations is highly desirable. Beyond technical acumen, you must bring strong soft skills - exceptional communication, collaboration, and the ability to mentor and develop talent. You are confident driving complex, cross-functional initiatives end to end and will continually serve as a catalyst for technical innovation. **Responsibilities:** + Recruit, hire and maintain engineering staff / consultants which deliver and operate cloud services that enable M&E firms to move their workloads to OCI. + Lead consulting and onboarding teams to plan and execute enterprise migrations to OCI, including discovery, solution design, migration runbooks, integration with customer media workflows, and post-launch success measurement. + Launch new tools and cloud services which establish operational excellence, including SLAs/SLOs, incident management, and continuous improvement practices. + Set and drive the technical direction for the team and partner organizations; collaborate closely with Product, Architecture, Security, Sales, CSM, Support and Customers. + Stay abreast of emerging technologies and industry best practices, ensuring compliance while driving innovation. + Establish and stimulate software development standards and processes along with best practices for the org. + Develop strategic plans with leadership, team, and customers; define OKRs and KPIs to inform prioritization and decision-making. + Build and lead high-performing, geographically distributed teams; mentor managers and engineers to grow top talent. + Engage directly with executive leadership and key customer stakeholders to align technical roadmaps with business outcomes. + Drive domain execution across playback, content augmentation, video transcoding and packaging, content delivery using CDNs, live streaming, streaming analytics, and flexible billing and cost analytics. + Create repeatable onboarding playbooks, training, and readiness materials to scale customer adoption; channel customer feedback into product and platform roadmaps. **Responsibilities** **Qualifications:** + Proven experience (10+ years) building and delivering cloud-based, Large/enterprise-scale software development management experience; proven success leading high-impact teams and programs. + Experience with a large-scale cloud migration, preferably related to media workloads. + Experience leading the development and operation of cloud services. Including an eye for continuous improvement, passion for automation, and iteratively refining processes to increase efficiency. + Experience managing managers and multiple engineering teams preferred. + Demonstrated success collaborating with and leading geo-distributed teams. + Domain expertise in media and entertainment workflows: playback, content augmentation, transcoding/packaging, CDN-based delivery, live streaming, streaming analytics, and cost/billing analytics. + Strong communication and leadership skills; capable of mentoring engineers and driving complex, cross-functional initiatives with confidence.Proven ability to define and deliver against OKRs and KPIs. + Experience leading customer-facing consulting/professional services or onboarding programs for major media and entertainment firms (preferred).Direct experience at a media studio is highly desired. + BS in Computer Science or related field; advanced degree a plus. **Travel:** + Willingness to travel to customer sites and Oracle locations as needed to support onboarding and operational excellence. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $118,300 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - M3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

info_outline XThis role is not eligible for U.S. immigration sponsorship. Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 12 years of experience managing technical teams in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components. 3 years of experience in developing and managing managers. Preferred qualifications: Master's degree in Engineering, or a related technical field. Experience collaborating with other business units to meet company goals and standards. Excellent people management and leadership skills, with the ability to influence at all levels. About the job At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $195,000-$275,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Direct efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project/schedule guidelines and Google design standards. Oversee efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions. Oversee efforts to ensure all sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs. Oversee the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with driving site-level development of programs and initiatives. Incorporate domain expertise and experience to deliver an improved data center design to optimize equipment and operations for next generation data centers.

Apply share * link Copy link * email Email a friend info_outline XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: New Albany, OH, USA; Reston, VA, USA. Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 7 years of experience in a customer or client-facing role supporting logistics operations. * 7 years of experience working in domestic and international environments managing vendors (i.e., suppliers, manufacturers) or third-party logistics. * 5 years of experience managing operations and leading cross-regional teams. Preferred qualifications: * Experience in continuous improvement methodologies (e.g., Lean, Six Sigma, 5S) and managing processes and cost optimization. * Experience in managing or mentoring teams, leading cross-functional projects, and effectively managing various stakeholder relationships. * Experience with investigative and business intelligence tools (e.g., SQL, Tableau) and defining KPIs, monitoring performance, and informing strategic decision-making. * Experience managing multi-site or regional logistics operations. * Experience with enterprise supply chain systems (ERP, WMS, TMS, SAP). * Familiarity with modern warehouse automation and global logistics. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. As an Area Manager in operations management, you will play a key role within Google's Data Center Logistics team and be responsible for overseeing multiple warehouse locations where third-party logistics providers deliver all required campus logistics services. You will manage daily logistics operations across multiple sites, applying industry best practices to enhance performance, reduce costs, and maintain a safe workplace. You will oversee third-party partner teams, which includes everything from account management and spend controls to handling escalations. You will be responsible for defining and monitoring Key Performance Indicators (KPIs) to ensure consistent performance across all managed sites, with an emphasis on safety, quality, and productivity. You will be involved in leading continuous improvement initiatives and contributing to the development of regional logistics strategies and operational plans. You will also manage and mentor a team of Logistics Operations Managers (LOMs), with an understanding of either warehousing or data center operations and a strong focus on managing teams and multiple locations. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. The US base salary range for this full-time position is $132,000-$194,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Lead and manage all day-to-day logistics operations across multiple sites (data centers or warehouses) to ensure industry best practices are applied, safety standards are maintained, and performance goals are consistently achieved. * Oversee and be fully accountable for the performance of third-party logistics (3PL) partners, including contract management, budget controls, conducting regular business reviews, and managing all related performance metrics and escalations. * Define, own, and continuously monitor Key Performance Indicators (KPIs) and vendor scorecards, develop and present strategic business cases to justify and drive logistics improvements and operational changes. * Manage, mentor, and develop a team of Logistics Operations Managers, while also leading cross-functional and continuous improvement initiatives focused on key business outcomes like on-time installation. * Contribute to the long-term logistics strategy and operational planning, effectively managing and allocating resources and budgets across all managed locations.

_corporate_fare_ Google _place_ New Albany, OH, USA **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XThis role is not eligible for U.S. immigration sponsorship. **Minimum qualifications:** + Bachelor's degree in a technical field, or equivalent practical experience. + 12 years of experience managing technical teams in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components. + 3 years of experience in developing and managing managers. **Preferred qualifications:** + Master's degree in Engineering, or a related technical field. + Experience collaborating with other business units to meet company goals and standards. + Excellent people management and leadership skills, with the ability to influence at all levels. **About the job** At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $195,000-$275,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Direct efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project/schedule guidelines and Google design standards. + Oversee efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions. + Oversee efforts to ensure all sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs. + Oversee the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with driving site-level development of programs and initiatives. + Incorporate domain expertise and experience to deliver an improved data center design to optimize equipment and operations for next generation data centers. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************

Apply share * link Copy link * email Email a friend info_outline XThis role is not eligible for U.S. immigration sponsorship. Minimum qualifications: * Bachelor's degree in a technical field, or equivalent practical experience. * 12 years of experience managing technical teams in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components. * 3 years of experience in developing and managing managers. Preferred qualifications: * Master's degree in Engineering, or a related technical field. * Experience collaborating with other business units to meet company goals and standards. * Excellent people management and leadership skills, with the ability to influence at all levels. About the job At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $195,000-$275,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Direct efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project/schedule guidelines and Google design standards. * Oversee efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions. * Oversee efforts to ensure all sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs. * Oversee the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with driving site-level development of programs and initiatives. * Incorporate domain expertise and experience to deliver an improved data center design to optimize equipment and operations for next generation data centers.

Candidates located in the West will be given priority consideration. Oracle Customer Success Services helps customers achieve both IT and financial goals by focusing on the continual operational improvement of the Oracle stack (servers, storage, database, middleware, and applications and Oracle SaaS, PaaS, and IaaS cloud solutions). From planning to optimizing, Oracle CSS spans all phases of the Oracle solution lifecycle, helping customers align their IT and business strategies, improve system performance, and gain a competitive edge. Oracle CSS helps customers proactively handle their Oracle investment for maximum business results. A designated team of service engineers, technical account managers, and product authorities provides highly engineered solutions-including validated methods; standard methodologies; and proactive, personalized assistance-to help ensure continual operational improvement, smoother upgrades, higher system availability, and better overall system performance. The result is a distinctly superior Oracle ownership experience. Depending on the chosen level of service engagement, customers can customize the scope and frequency of these flexible offerings to match their specific business needs. This highly engineered approach to continual operational improvements helps customers extract more value from their Oracle systems-with greater speed and less disruption to their business. If you are a driven and curious sales professional looking to grow your career in an exciting organization, this is a unique opportunity to sell a variety of Oracle services to strategic Hospitality and Travel customers. As the CSS Sales Representative, you'll be responsible for closing service engagements within a defined set of strategic Hospitality and Travel accounts, selling to commercial customers in the Western States, with up to 30% travel required. \#LI-SP1 Career Level - IC4 **Responsibilities** Qualifications + Possess strategic account planning and effective presentation skills over Web Conference and in person. + Collaboration skills with both internal and external partners. + Possess extensive knowledge of consultative selling of strategic service solutions within commercial accounts. + Be a "hunter" with a proven track record to gain immediately creditability with C-level executives. + Experience selling to Hospitality, Retail or Services industries highly desired. Oracle has excellent Benefits and an award-winning culture. Come join us! Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Seeking a highly motivated and results-driven Sales Professional to join the Customer Success Services (CSS) team, specifically focusing on expanding and growing CSS offerings within Retail Accounts across North America. This role requires an accomplished sales leader with a proven track record in both Account Management and new business development, combined with a deep understanding of the retail industry and its unique needs. The primary job duty is to sell CSS offerings to prospective and existing customers. Lead sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the customer's service lifecycle. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreements to close the sale. As a key member of our high-performing team, you will play a critical role in driving the rapid growth of Oracle's CSS business within large retail organizations. You will engage with senior executives and IT leaders to deliver tailored, value-driven solutions that support their digital transformation and customer success initiatives. If you are a passionate sales leader with a deep understanding of Cloud Services and a drive for results, we encourage you to apply and help us shape the future of customer success in retail services (e.g., maintenance and service contracts). **ABOUT CSS** Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today's businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services (CSS) was created to help ensure the customer's ongoing success with our technology. CSS is completely integrated with Oracle's product development teams to help improve the value of the customer's cloud investment. CSS also trains and collaborates with implementers across Oracle's partner ecosystem to ensure the successful setup of Oracle technologies. **************************************** \#LI-VC7 **Responsibilities** **RESPONSIBILITIES** + **Sales Leadership & Strategy:** Lead the sales efforts to sell Oracle Customer Success Services (CSS) offerings to both prospective and existing clients across North America. Develop and implement account strategies to drive revenue growth and client retention within large healthcare organizations. + **Account Management & Expansion:** Manage and expand relationships with key accounts. Identify opportunities for new business and expand existing contracts by introducing Oracle's comprehensive CSS portfolio. + **Solution Development & Proposal:** Work closely with customers to understand their unique healthcare challenges and digital transformation goals. Develop comprehensive solution proposals that align with the customer's service lifecycle and provide clear value to their business. + **Sales Execution & Forecasting:** Lead the sales process from initial engagement to contract negotiation and closure. Accurately forecast sales opportunities, manage account resources, and ensure timely and effective execution of sales strategies. + **Value Proposition & Negotiation:** Collaborate with internal teams to present and sell the value of Oracle's CSS offerings. Navigate complex pricing and contract negotiations, ensuring alignment with customer needs while driving Oracle's business objectives. + **Industry Knowledge & Thought Leadership:** Stay current on trends in the retail sector, including challenges faced by these clients. Provide insights and consultative advice to customers on best practices in healthcare IT and customer success. + Driving the implementation of CSS sales and marketing campaigns + Generating, maturing and following up on leads + Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle + Work both independently and with Oracle's XLOB sales forces (SaaS, OCI, Application and Hardware) and key Partners to build pipeline and achieve sales quota + Create compelling, personalized CSS propositions for targeted prospects and customers + Become an authority in CSS Services, ensuring the team is seen as exemplars and advisors within Oracle + Provide accurate and timely sales forecasts and other information + Initiate demand generation and Marketing programs + Work with designated Partners as required **ACCOUNTABILITIES** Overview: + Achieve/exceed sales quota. + Achieve/exceed other objectives as agreed annually/quarterly. + Work with Sales Management to ensure targets are met and skills are developed. In detail: + Create & maintain sufficient Pipeline to achieve quota. + Accurate completion of sales forecasts, activities and close plans ensuring corrective action is taken as the need arises. + Maintain accurate records of all sales activities and key contacts in the Account. + Ensure Sales Forecasting systems and reporting is accurate and maintained up to date. + Write proposals with input from all relevant expertise in compliance standards. + Ensure Account Plans are in place as required. + Obtain appropriate management approval for proposals where required. + Ensure the contracts are legally compliant and commercially viable in conjunction with Oracle Business Practices. + Identify, maintain and deploy an internal network of people who can support achievement of plans. + Create and communicate reference sites. + Development of an industry customer reference program. + Operate in line with Oracle US HR policies and procedures. + Attend, host and speak at appropriate events. **PREFERRED QUALIFICATIONS** **Ideal:** + A professional with a technical Background (IT, Computer Science) Or with an economical background, with good technical understanding. + Has a shown sales record in the IT Industry. + Has at least 7+ years Sales experience in Products or Services, preferably in another US Company or a renowned IT company. + Has a good ratio of result-to-target over the past 5 years. + Has a high-reaching winner personality. + Ideally knows Oracle Products and Services. **Must:** + 8 years applicable experience including minimum 5 years of sales experience. + Oracle knowledge and/or knowledge of Oracle's competitors. + Has strong presentation, organization, coordination and negotiation skills. + Has good eye for business. + Works with setting priorities and creation of sales related business plans. + Easy to adapt to changes and to cultural differences. + Familiar with the culture of a US Company and follow its Business Ethics and Conducts. + Great teammate. + Fluent in English. + Willing to travel (50%). + Bachelor degree or equivalent experience. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Seeking a highly motivated and results-driven Sales Professional to join the Customer Success Services (CSS) team, specifically focusing on expanding and growing CSS offerings within Retail Accounts across North America. This role requires an accomplished sales leader with a proven track record in both Account Management and new business development, combined with a deep understanding of the retail industry and its unique needs. The primary job duty is to sell CSS offerings to prospective and existing customers. Lead sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the customer's service lifecycle. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreements to close the sale. As a key member of our high-performing team, you will play a critical role in driving the rapid growth of Oracle's CSS business within large retail organizations. You will engage with senior executives and IT leaders to deliver tailored, value-driven solutions that support their digital transformation and customer success initiatives. If you are a passionate sales leader with a deep understanding of Cloud Services and a drive for results, we encourage you to apply and help us shape the future of customer success in retail services (e.g., maintenance and service contracts). ABOUT CSS Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today's businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services (CSS) was created to help ensure the customer's ongoing success with our technology. CSS is completely integrated with Oracle's product development teams to help improve the value of the customer's cloud investment. CSS also trains and collaborates with implementers across Oracle's partner ecosystem to ensure the successful setup of Oracle technologies. **************************************** #LI-VC7 Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 RESPONSIBILITIES Sales Leadership & Strategy: Lead the sales efforts to sell Oracle Customer Success Services (CSS) offerings to both prospective and existing clients across North America. Develop and implement account strategies to drive revenue growth and client retention within large healthcare organizations. Account Management & Expansion: Manage and expand relationships with key accounts. Identify opportunities for new business and expand existing contracts by introducing Oracle's comprehensive CSS portfolio. Solution Development & Proposal: Work closely with customers to understand their unique healthcare challenges and digital transformation goals. Develop comprehensive solution proposals that align with the customer's service lifecycle and provide clear value to their business. Sales Execution & Forecasting: Lead the sales process from initial engagement to contract negotiation and closure. Accurately forecast sales opportunities, manage account resources, and ensure timely and effective execution of sales strategies. Value Proposition & Negotiation: Collaborate with internal teams to present and sell the value of Oracle's CSS offerings. Navigate complex pricing and contract negotiations, ensuring alignment with customer needs while driving Oracle's business objectives. Industry Knowledge & Thought Leadership: Stay current on trends in the retail sector, including challenges faced by these clients. Provide insights and consultative advice to customers on best practices in healthcare IT and customer success. Driving the implementation of CSS sales and marketing campaigns Generating, maturing and following up on leads Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle Work both independently and with Oracle's XLOB sales forces (SaaS, OCI, Application and Hardware) and key Partners to build pipeline and achieve sales quota Create compelling, personalized CSS propositions for targeted prospects and customers Become an authority in CSS Services, ensuring the team is seen as exemplars and advisors within Oracle Provide accurate and timely sales forecasts and other information Initiate demand generation and Marketing programs Work with designated Partners as required ACCOUNTABILITIES Overview: Achieve/exceed sales quota. Achieve/exceed other objectives as agreed annually/quarterly. Work with Sales Management to ensure targets are met and skills are developed. In detail: Create & maintain sufficient Pipeline to achieve quota. Accurate completion of sales forecasts, activities and close plans ensuring corrective action is taken as the need arises. Maintain accurate records of all sales activities and key contacts in the Account. Ensure Sales Forecasting systems and reporting is accurate and maintained up to date. Write proposals with input from all relevant expertise in compliance standards. Ensure Account Plans are in place as required. Obtain appropriate management approval for proposals where required. Ensure the contracts are legally compliant and commercially viable in conjunction with Oracle Business Practices. Identify, maintain and deploy an internal network of people who can support achievement of plans. Create and communicate reference sites. Development of an industry customer reference program. Operate in line with Oracle US HR policies and procedures. Attend, host and speak at appropriate events. PREFERRED QUALIFICATIONS Ideal: A professional with a technical Background (IT, Computer Science) Or with an economical background, with good technical understanding. Has a shown sales record in the IT Industry. Has at least 7+ years Sales experience in Products or Services, preferably in another US Company or a renowned IT company. Has a good ratio of result-to-target over the past 5 years. Has a high-reaching winner personality. Ideally knows Oracle Products and Services. Must: 8 years applicable experience including minimum 5 years of sales experience. Oracle knowledge and/or knowledge of Oracle's competitors. Has strong presentation, organization, coordination and negotiation skills. Has good eye for business. Works with setting priorities and creation of sales related business plans. Easy to adapt to changes and to cultural differences. Familiar with the culture of a US Company and follow its Business Ethics and Conducts. Great teammate. Fluent in English. Willing to travel (50%). Bachelor degree or equivalent experience.

Candidates located in the West will be given priority consideration. Oracle Customer Success Services helps customers achieve both IT and financial goals by focusing on the continual operational improvement of the Oracle stack (servers, storage, database, middleware, and applications and Oracle SaaS, PaaS, and IaaS cloud solutions). From planning to optimizing, Oracle CSS spans all phases of the Oracle solution lifecycle, helping customers align their IT and business strategies, improve system performance, and gain a competitive edge. Oracle CSS helps customers proactively handle their Oracle investment for maximum business results. A designated team of service engineers, technical account managers, and product authorities provides highly engineered solutions-including validated methods; standard methodologies; and proactive, personalized assistance-to help ensure continual operational improvement, smoother upgrades, higher system availability, and better overall system performance. The result is a distinctly superior Oracle ownership experience. Depending on the chosen level of service engagement, customers can customize the scope and frequency of these flexible offerings to match their specific business needs. This highly engineered approach to continual operational improvements helps customers extract more value from their Oracle systems-with greater speed and less disruption to their business. If you are a driven and curious sales professional looking to grow your career in an exciting organization, this is a unique opportunity to sell a variety of Oracle services to strategic Hospitality and Travel customers. As the CSS Sales Representative, you'll be responsible for closing service engagements within a defined set of strategic Hospitality and Travel accounts, selling to commercial customers in the Western States, with up to 30% travel required. #LI-SP1 Career Level - IC4 Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Qualifications Possess strategic account planning and effective presentation skills over Web Conference and in person. Collaboration skills with both internal and external partners. Possess extensive knowledge of consultative selling of strategic service solutions within commercial accounts. Be a “hunter” with a proven track record to gain immediately creditability with C-level executives. Experience selling to Hospitality, Retail or Services industries highly desired. Oracle has excellent Benefits and an award-winning culture. Come join us!

**_*Please note this role is not able to offer visa transfer or sponsorship now or in the future_** As a **Technical Lead - Managed Services** you will make an impact as the primary point of contact for all domain-related queries and issues. You will be a valued member of the team and work collaboratively with management, team members and client. In a Managed Services environment, the technical lead acts as the bridge between Level 1/2 support teams and the core engineering/development teams. Primary goal is ensuring system stability, rapid incident resolution, and continuous operational improvement for the Digital Commerce platform. Below is a breakdown of day-to-day responsibilities, categorized by function, specifically tailored to the Spring Boot (GCP) and Adobe Experience Manager (AEM) stack. We believe **remote** is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, if this is a hybrid position, it will require 3-4 days a week in the client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **Location:** **Remote** **Role & Responsibilities:** **Incident & Problem Management** + High-Severity Incident Command: Lead technical troubleshooting for P1/P2 incidents. You are the "go-to" person when the site goes down or checkout fails. + Root Cause Analysis (RCA): Conduct deep-dive investigations into recurring issues. + Tech Specifics: Analyze Spring Boot logs (via Splunk/ELK/Cloud Logging) to trace 5xx errors. Investigate Kafka dead-letter queues to find stuck orders or failed messages. **Database Troubleshooting:** + Query MySQL to verify transactional integrity (e.g., "Why did the order status not update?"). + Inspect MongoDB collections for product catalog inconsistencies. + SLA Management: Ensure response and resolution times meet the contractual Service Level Agreements (SLAs). **Application & Infrastructure Monitoring** **Proactive Health Checks:** · Monitor GCP dashboards (Stackdriver/Cloud Monitoring) for CPU spikes or memory leaks in microservices containers · Check Redis hit/miss ratios to ensure caching is effective and not causing latency **Batch Job Supervision:** · Monitor Spring Batch jobs (usually nightly or intra-day) for inventory syncs or pricing updates. Rerun failed steps and fix data anomalies preventing completion. **AEM & Content Sync:** · Monitor the replication agents between AEM (Author/Publish) and the commerce engine. Ensure content fragments (images, banners) are rendering correctly on the Node.js front end. **Release, Deployment & DevOps** · Release Gatekeeping: Review deployment plans before they go to production to assess risk. CI/CD Pipeline Support: · Troubleshoot Jenkins build failures · Assist with Git merge conflicts or branching strategies during hotfix creation · Configuration Management: Manage environment variables and secrets in GCP (Secret Manager) or Spring Cloud Config to ensure lower environments match Production configurations where appropriate **Continuous Improvement & SME Activities** Knowledge Management: Create and update "Runbooks" and Knowledge Base (KB) articles for L1/L2 support teams (e.g., "How to restart the Apache web server safely" or "Steps to clear the AEM Dispatcher cache"). · Performance Tuning: · Identify slow API endpoints in Spring Boot. · Recommend index improvements for MySQL or MongoDB based on slow query logs. · Capacity Planning: Review traffic trends (e.g., upcoming holiday sales) and recommend scaling strategies for GCP pods **Vendor Transition & Knowledge Transfer:** Actively participate in the handoff process from the outgoing vendor, ensuring comprehensive understanding and documentation of existing data pipelines, configurations, and support procedures. + Identify potential legal risks and develop strategies to mitigate them. + Conduct regular audits to ensure ongoing compliance and process efficiency. **Required Skills:** + Minimum of 12 years relevant work experience + **Primary required Tech Stack:** Spring boot Micro services, Spring batch, Node.js + **Secondary required Tech-Stack:** Apache, Redis, Mysql, MongoDB, Kafka, Git, Jenkins, Adobe Experience Manager. Applications will be accepted until **01/13/2026** The annual salary for this position is between **$100,890 - $186,500** depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: · Medical/Dental/Vision/Life Insurance · Paid holidays plus Paid Time Off · 401(k) plan and contributions · Long-term/Short-term Disability · Paid Parental Leave · Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

NVIDIA Financial Services sales team is looking for a Senior Technical Account Manager to serve our banking clients. We are seeking a high-energy and experienced technical sales professional with a validated successful track record of leading enterprise accounts in the Financial Services Industry. This full-time position requires close working relationships with NVIDIA solution architects, business development leaders, and developer relations, to drive revenue and platform adoption for the company. This role requires a strong knowledge of the enterprise business landscape and the financial services industry. This person should have the ability to shift easily from working with senior level executives and strategy decision makers to data scientists, and IT leaders. What you'll be doing: You will be responsible for all aspects of strategy creation and implementation, forecasting, sales account management, training and education to a select number of enterprise customers. Be the key point of contact and relationship owner for a defined set of banking customers Grow NVIDIA presence and platform adoption across data science, line of business, and IT organizations Build key accounts into strategic partners, and drive sustaining revenue, market share growth and product footprint Work closely with cloud partners, OEMs, and ISV ecosystem partners to build and implement go-to-market plans to accelerate growth and adoption of the enterprise product family Building winning capabilities and leading change Contributing to the long term success of our team by being a collaborative leader amongst your peers. Consistently striving to improve and reinvent yourself. Evangelize the use of NVIDIA's accelerated computing platform (inclusive of hardware, software, software development toolkits, and application frameworks) to your customers, prospects, and partners 25% travel required What we need to see: BA degree or equivalent experience 12+ years' experience selling solutions to senior executives at named accounts A passion for getting things done in a sales and technology environment Demonstrated track record leading significant revenue and overachieving targets to meet stretch goals Demonstrated ability to provide thought leadership, think strategically and effectively communicate vision (both written and verbal) and influence cross-functionally Ways to stand out from the crowd: Understanding of data science workflows, modern machine learning and AI trends A strong interest in understanding new technologies and adept at conveying their value to business executives and software development leaders. Strong executive presence, polish, and political savvy Track record of successfully growing revenue for new innovative technology based solutions Excellent communication skills and ability to persuade -- using simple communications that convey sophisticated concepts in a compelling, concise, and creative way Specific experience and relationships within the payments industry. Demonstrated ability to build and lead in a matrix-managed team culture NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you. Your cash compensation will be determined based on your location, experience and the pay of employees in similar positions with 85% paid through base salary and 15% variable compensation. The cash compensation range is 224,000 USD - 356,500 USD. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until December 19, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

This role is responsible for the design, implementation, support and maintenance of Oracle Health's Microsoft Active Directory infrastructure, DNS and associated infrastructure platforms. This role provides support, testing and monitoring of Microsoft Active Directory services and requisite services through adherence to best practices, the execution and development of automation tools utilizing PowerShell and collaboration across the Organization Key Activities Perform daily system operations tasks across multiple Active Directory forests/domains to verify system integrity and availability Perform ongoing performance tuning of Directory Services, upgrades, and resource optimization Utilize SCOM to monitor Active Directory and Windows-based servers; respond to alarms in a timely manner, preventing client impact and performance degradation Core Networking and DNS principles. Microsoft Configuration Manager Coordinate changes and communicate with impacted stakeholders Complete multi-month projects led by Technology Architects or Lead Directory Services Engineers Create automation utilizing tools such as PowerShell, and Terraform to optimize daily activities Deploy, setup, and maintain testing environments Provide Tier III and/or other support per service requests Advise, deploy, and troubleshoot Group Policy Objects (GPOs) at an enterprise-level. Create and maintain system documentation for domain technologies, including installation, configuration, troubleshooting, and Business Continuity/Disaster Recovery. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $32.84 to $67.88 per hour; from: $68,300 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 Competencies Systems Evaluation (Proficient) Testing (Proficient) Troubleshooting (Skilled) Data Analysis (Proficient) Problem Solving (Skilled) Monitoring (Skilled) Managing Multiple Priorities (Skilled) Drives engagement Basic Qualifications Bachelor's degree in CIS, MIS, Information Systems, Computer Science, Engineering, or Business Administration with emphasis in information systems and 3 years of IT related work experience Preferred Qualifications Microsoft Certified Solutions Associate (MCSA) - Windows Server Platform (2008 R2/2012 R2/2016) At least 5 years of experience with Microsoft Active Directory management Expectations May be required to lift up to 20 lbs., i.e. server, network equipment Prolonged use of a computer Ability to work overtime as needed Ability to perform On-Call duties NOTE: We are unable to provide visa sponsorship for this role at this time. Must be a US Citizen and be able to pass additional Government clearance #LI-JC1 #LI-REMOTE

This role is responsible for the design, implementation, support and maintenance of Oracle Health's Microsoft Active Directory infrastructure, DNS and associated infrastructure platforms. This role provides support, testing and monitoring of Microsoft Active Directory services and requisite services through adherence to best practices, the execution and development of automation tools utilizing PowerShell and collaboration across the Organization **Key Activities** + Perform daily system operations tasks across multiple Active Directory forests/domains to verify system integrity and availability + Perform ongoing performance tuning of Directory Services, upgrades, and resource optimization + Utilize SCOM to monitor Active Directory and Windows-based servers; respond to alarms in a timely manner, preventing client impact and performance degradation + Core Networking and DNS principles. + Microsoft Configuration Manager + Coordinate changes and communicate with impacted stakeholders + Complete multi-month projects led by Technology Architects or Lead Directory Services Engineers + Create automation utilizing tools such as PowerShell, and Terraform to optimize daily activities + Deploy, setup, and maintain testing environments + Provide Tier III and/or other support per service requests + Advise, deploy, and troubleshoot Group Policy Objects (GPOs) at an enterprise-level. + Create and maintain system documentation for domain technologies, including installation, configuration, troubleshooting, and Business Continuity/Disaster Recovery. **Responsibilities** **Competencies** + Systems Evaluation (Proficient) + Testing (Proficient) + Troubleshooting (Skilled) + Data Analysis (Proficient) + Problem Solving (Skilled) + Monitoring (Skilled) + Managing Multiple Priorities (Skilled) + Drives engagement **Basic Qualifications** + Bachelor's degree in CIS, MIS, Information Systems, Computer Science, Engineering, or Business Administration with emphasis in information systems and 3 years of IT related work experience **Preferred Qualifications** + Microsoft Certified Solutions Associate (MCSA) - Windows Server Platform (2008 R2/2012 R2/2016) + At least 5 years of experience with Microsoft Active Directory management **Expectations** + May be required to lift up to 20 lbs., i.e. server, network equipment + Prolonged use of a computer + Ability to work overtime as needed + Ability to perform On-Call duties **NOTE: We are unable to provide visa sponsorship for this role at this time. Must be a US Citizen and be able to pass additional Government clearance** \#LI-JC1 \#LI-REMOTE Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $32.84 to $67.88 per hour; from: $68,300 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

The Manager of Professional Services is responsible for managing the end-to-end delivery of client engagement projects, leading our Professional Services delivery and sales efforts within each of our defined target markets, and driving successful outcomes for our customers. This candidate and their teams are responsible for supporting presales services activities, successful solution implementation and delivery, creating new and managing existing fixed services offerings, resolving routine client requests, and managing overall customer satisfaction and escalations. This position reports to the Director of Professional Services. Essential Duties and Responsibilities: Responsibility for managing a team of professional services engineers that are the primary delivery vehicle for our customer success services. Responsibility for developing, assist in selling, and managing the successful delivery and execution of the company's portfolio of service offerings. Responsibility for increasing professional services revenue Identify and build relationships with key stakeholders within our customer's organizations. Identifying and driving service improvement techniques that result in improved quality, effectiveness or efficiency of service delivery. Ensures the strategic plans of their team align with sales and overall company goals. Qualifications: Bachelor's Degree in a technical discipline. 5-10 years experience managing Professional Services teams. Experience with major technology, network, and security vendors and their products. Experience with creating and successfully implementing new customer success services Experience with working with sales teams to sell customer success services Excellent communicator and experience working with senior level executives and decision makers; both within customer organizations and internal team. Must be able to demonstrate strong presentation skills. Excellent communicator and experience working with senior level executives and decision makers; both within customer organizations and internal team. Must be able to demonstrate strong presentation skills.

**_*Please note this role is not able to offer visa transfer or sponsorship now or in the future_** As a **Technical Lead - Managed Services** you will make an impact as the primary point of contact for all domain-related queries and issues. You will be a valued member of the team and work collaboratively with management, team members and client. In a Managed Services environment, the technical lead acts as the bridge between Level 1/2 support teams and the core engineering/development teams. Primary goal is ensuring system stability, rapid incident resolution, and continuous operational improvement for the Digital Commerce platform. Below is a breakdown of day-to-day responsibilities, categorized by function, specifically tailored to the Spring Boot (GCP) and Adobe Experience Manager (AEM) stack. We believe **remote** is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, if this is a hybrid position, it will require 3-4 days a week in the client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **Location:** **Remote** **Role & Responsibilities:** **Incident & Problem Management** + High-Severity Incident Command: Lead technical troubleshooting for P1/P2 incidents. You are the "go-to" person when the site goes down or checkout fails. + Root Cause Analysis (RCA): Conduct deep-dive investigations into recurring issues. + Tech Specifics: Analyze Spring Boot logs (via Splunk/ELK/Cloud Logging) to trace 5xx errors. Investigate Kafka dead-letter queues to find stuck orders or failed messages. **Database Troubleshooting:** + Query MySQL to verify transactional integrity (e.g., "Why did the order status not update?"). + Inspect MongoDB collections for product catalog inconsistencies. + SLA Management: Ensure response and resolution times meet the contractual Service Level Agreements (SLAs). **Application & Infrastructure Monitoring** **Proactive Health Checks:** · Monitor GCP dashboards (Stackdriver/Cloud Monitoring) for CPU spikes or memory leaks in microservices containers · Check Redis hit/miss ratios to ensure caching is effective and not causing latency **Batch Job Supervision:** · Monitor Spring Batch jobs (usually nightly or intra-day) for inventory syncs or pricing updates. Rerun failed steps and fix data anomalies preventing completion. **AEM & Content Sync:** · Monitor the replication agents between AEM (Author/Publish) and the commerce engine. Ensure content fragments (images, banners) are rendering correctly on the Node.js front end. **Release, Deployment & DevOps** · Release Gatekeeping: Review deployment plans before they go to production to assess risk. CI/CD Pipeline Support: · Troubleshoot Jenkins build failures · Assist with Git merge conflicts or branching strategies during hotfix creation · Configuration Management: Manage environment variables and secrets in GCP (Secret Manager) or Spring Cloud Config to ensure lower environments match Production configurations where appropriate **Continuous Improvement & SME Activities** Knowledge Management: Create and update "Runbooks" and Knowledge Base (KB) articles for L1/L2 support teams (e.g., "How to restart the Apache web server safely" or "Steps to clear the AEM Dispatcher cache"). · Performance Tuning: · Identify slow API endpoints in Spring Boot. · Recommend index improvements for MySQL or MongoDB based on slow query logs. · Capacity Planning: Review traffic trends (e.g., upcoming holiday sales) and recommend scaling strategies for GCP pods **Vendor Transition & Knowledge Transfer:** Actively participate in the handoff process from the outgoing vendor, ensuring comprehensive understanding and documentation of existing data pipelines, configurations, and support procedures. + Identify potential legal risks and develop strategies to mitigate them. + Conduct regular audits to ensure ongoing compliance and process efficiency. **Required Skills:** + Minimum of 12 years relevant work experience + **Primary required Tech Stack:** Spring boot Micro services, Spring batch, Node.js + **Secondary required Tech-Stack:** Apache, Redis, Mysql, MongoDB, Kafka, Git, Jenkins, Adobe Experience Manager. Applications will be accepted until **01/13/2026** The annual salary for this position is between **$100,890 - $186,500** depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: · Medical/Dental/Vision/Life Insurance · Paid holidays plus Paid Time Off · 401(k) plan and contributions · Long-term/Short-term Disability · Paid Parental Leave · Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

The Business Process Optimization Program Manager is responsible for developing and maintaining Supply Chain Operations business process, infrastructure, reporting, tools, and analysis to support various Supply Chain Operations and Oracle Corporate programs. Programs and assignments will vary over time. Initial focus will be to evaluate and streamline key supply chain processes to enable scalable, efficient growth. • Evaluate key business and compliance processes, workflows, employee/supplier touch points and tools and recommend streamlined workflows to enable growth and scalability, create training material, train employees and suppliers, measure key performance indicators and drive process improvements. • Manage the business and supplier compliance processes, engage with stakeholders to implement supplier improvements and measure supply base performance. • Lead improvement projects from stakeholder alignment, writing business requirements, managing IT resources to ensure project completes on time, perform UAT testing, process documentation, user support and training. Create and implement workflows and metrics to drive continuous improvements. • Ensure projects follows project management and change management best practices and there are key performance indicators and process improvements are obtained. • Write business requirements to support tool enhancements and new tool functionality for business process improvements. • Take the leadership role to apply six sigma methods to root cause and derive corrective action to drive permanent resolutions to new or chronic tool problems. • Understand and leverage Oracle's ERP tool suite, workflows, business attributes, reporting methods, and metrics to drive improvements. • Coordinates cross-functional teams, develops program plans, and measures progress on activities that enable program completion on time and within budget. • Ability to create teams and influence stakeholders to enable support and implementation. • Work involves creative problem solving while applying the company policies. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $90,100 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Business Process Optimization Program Manager will: Engage and collaborate with business stakeholders to analyze, streamline and create efficient scalable business processes and workflows. Gather business requirement documents and prepare project plans to ensure the scope, schedule and resources are proactively managed and projects complete on-time. Coordinate cross-functional teams through meetings and track progress, ensuring projects complete on time and within budget. Manage business improvement projects from stakeholder alignment, writing business requirements, managing IT resources to ensure project meets the deliverables, passes acceptance testing, completes on-time, documentation delivered, users and support team trained. Develop, document, communicate, and train the organization on business practices, tools and procedures. Ensure processes and procedures meet Oracle policy, ISO or industry standard requirements. Will also provide backup support to other process owners. Engage with electronic industry members and Oracle stakeholders to evaluate merits for the various compliance methods, engage with stakeholders to select the appropriate method and implement. Own the management system for the program to ensure policies, procedures, evidence, KPI and continuous improvement are met and documented. Engage with internal auditors to ensure processes and procedures meet policy requirements. What are we looking for in a candidate? Bachelor's Degree or Master's Degree in Supply Chain Management, Industrial Engineering, Manufacturing Engineering or Equivalent Highly motivated, innovative self-starter who can transform ambiguity into clarity. Expertise in analyzing, simplifying and presenting data, and developing dashboards. Leadership, programs management, presentation, and influencing skills. Excellent written and oral communication, customer service, negotiation skills, business acuity, and ability to multitask. Ability to collaborate and write detailed business requirements and user documentation. Lean Six Sigma Black Belt, Agile, Scrum and/or PMP Certifications are a plus. 6+ years experience in supply chain roles with a track record of effectively managing projects/programs in an empowered and changing environment. Experience designing and implementing programs requiring cross-group collaboration. Track record of being an enthusiastic, creative, resourceful, and effective team player with experience leading and influencing internal and external resources to ensure successful outcomes. Experience with supply chain operations business processes. Experience with Oracle's ERP tool suite modules including product development, procurement, sourcing. Business intelligence/reporting dashboard system experience is preferred. No Visa Sponsorship is available for this position.

L3Harris Technologies, Inc. is seeking an Associate Manager, Process Equipment for our Semiconductor Microelectronics Team at our Mason, OH location. As a Semiconductor Maintenance Manager at L3Harris you will play a crucial role in supporting the maintenance and upkeep of equipment for advanced components and technologies for defense applications. Your primary focus will be the development of maintenance plans, safety initiatives, maintaining the maintenance database, creating maintenance documents, Installation and layout plans for new equipment, and Total Productive Maintenance for manufacturing equipment and semiconductor products. You will be responsible in ensuring equipment meet all production requirements fully and efficiently. Essential Functions: Lead the equipment maintenance technicians in troubleshooting activities. Collaborate with cross-functional teams to ensure the timely and successful integration of equipment into the production line. Work with the team to provide maintenance instructions are issued and follows all required industry standards. Implement autonomous maintenance plans to operations Support operations' evaluations for new and already established equipment and processes as required. Monitor performance metrics, analyze data, and implement measures to improve Overall Equipment Efficiency (OEE) and yield. Support troubleshooting and resolution of any issues related to defects to minimize production downtown. Collaborate with process engineers to optimize tool settings for specific processes. Implement and follow safety protocols and adhere to industry regulations during the installation setup operations. Maintain detailed documentation of installation procedures and calibration guides. Maintain the maintenance scheduling and maintenance documentation Support the plant process engineer on equipment research, installation, and validation. Qualifications: Requires practical knowledge of the job area. Bachelor's Degree and a minimum of 6 years of prior related experience. Graduate Degree or equivalent with 4 years of prior related experience. In lieu of degree, minimum of 10 years of prior related experience. Experience in semiconductor equipment engineering, with strong focus on tool installation is desired. Proficient in troubleshooting complex electrical and mechanical issues related to semiconductor equipment. Preferred Additional Skills: Strong analytical and problem-solving skills with the ability to work in a fast-paced, dynamic environment. Excellent communication and interpersonal skills to collaborate effectively with diverse teams. Knowledge of safety standards and protocols Proficient in providing direction with installing manufacturing equipment. Proven experience in diagnosing and efficiently resolving complex electrical, mechanical, and process-related issues. Detail-oriented with exceptional problem-solving capabilities and the ability to adapt to changing priorities. #LI-KM1

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Associate Manager, Process Equipment Job Code: 32126 Job Location: Mason, OH Work Schedule: 9/80 Regular (off every-other Friday) Job Description: L3Harris Technologies, Inc. is seeking an Associate Manager, Process Equipment for our Semiconductor Microelectronics Team at our Mason, OH location. As a Semiconductor Maintenance Manager at L3Harris you will play a crucial role in supporting the maintenance and upkeep of equipment for advanced components and technologies for defense applications. Your primary focus will be the development of maintenance plans, safety initiatives, maintaining the maintenance database, creating maintenance documents, Installation and layout plans for new equipment, and Total Productive Maintenance for manufacturing equipment and semiconductor products. You will be responsible in ensuring equipment meet all production requirements fully and efficiently. Essential Functions: + Lead the equipment maintenance technicians in troubleshooting activities. + Collaborate with cross-functional teams to ensure the timely and successful integration of equipment into the production line. + Work with the team to provide maintenance instructions are issued and follows all required industry standards. + Implement autonomous maintenance plans to operations + Support operations' evaluations for new and already established equipment and processes as required. + Monitor performance metrics, analyze data, and implement measures to improve Overall Equipment Efficiency (OEE) and yield. + Support troubleshooting and resolution of any issues related to defects to minimize production downtown. + Collaborate with process engineers to optimize tool settings for specific processes. + Implement and follow safety protocols and adhere to industry regulations during the installation setup operations. + Maintain detailed documentation of installation procedures and calibration guides. + Maintain the maintenance scheduling and maintenance documentation + Support the plant process engineer on equipment research, installation, and validation. Qualifications: + Requires practical knowledge of the job area. + Bachelor's Degree and a minimum of 6 years of prior related experience. + Graduate Degree or equivalent with 4 years of prior related experience. + In lieu of degree, minimum of 10 years of prior related experience. + Experience in semiconductor equipment engineering, with strong focus on tool installation is desired. + Proficient in troubleshooting complex electrical and mechanical issues related to semiconductor equipment. Preferred Additional Skills: + Strong analytical and problem-solving skills with the ability to work in a fast-paced, dynamic environment. + Excellent communication and interpersonal skills to collaborate effectively with diverse teams. + Knowledge of safety standards and protocols + Proficient in providing direction with installing manufacturing equipment. + Proven experience in diagnosing and efficiently resolving complex electrical, mechanical, and process-related issues. + Detail-oriented with exceptional problem-solving capabilities and the ability to adapt to changing priorities. #LI-KM1 L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English (******************************************************************************************** or Spanish (******************************************************************************************** . For information regarding your Right To Work, please click here for English (****************************************************************************************** or Spanish (******************************************************************************************** .