Senior Mechatronics & Robotics Technician
Perrysburg, OH job
About Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!
About the Role:
As a Senior Mechatronics & Robotics Technician, you will lead service technicians in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train and mentor service technicians and contract technicians.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.
Key job responsibilities
Key job responsibilities include, but are not limited to:
- Promote a safe working environment by following all safety procedures
- Maintain and troubleshoot all conveyor systems in the building
- Maintain and oversee facility equipment, such as Fire Life Safety (FLS) systems
- Lead a team of service technicians and develop training plans
- Lead and audit preventative maintenance procedures
- Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.
- Create and close out work orders with data including labor hours, equipment maintenance, and parts used
- Maintain a positive working relationship across all of the Amazon Operations facility
- Develop job plans for emergency repair of critical assets
- Oversee vendors making planned and emergency repairs
- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation
- Climb ladders and gangways safely and without limitation
- Regular bending, lifting, stretching, and reaching both below the waist and above the head
- Engage in full manual dexterity in both hands and wrists
BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience
- 4+ years of conducting predictive and preventative maintenance procedures experience
- 4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience
- 4+ years of reading blueprints and electrical schematics experience
- 4+ years of demonstrating safety standards experience
- 4+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience
- High school or equivalent diploma
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management
- 4+ years of knowledge with electrical and electronic principles
PREFERRED QUALIFICATIONS- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field
- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field
- Experience acting in a shift lead capacity that supports, trains, and mentors less experienced technicians
- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM)
- Able to troubleshoot basic input and output function of building operations
- Continuous improvement mindset
- Willingness to learn and grow within Amazon RME
- Experience working with multiple stakeholders (Operations, Safety, etc.) to coordinate complex maintenance activities
- 2+ years of experience working with Programmable Logic Controller (PLC) based controls systems
- 2+ years of experience with robotic operation and maintenance
- Project Management experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $73,500/year in our lowest geographic market up to $105,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Package Delivery Driver - Earn $15.50 - $17.50/hr
Gallup, NM job
Amazon delivery partner opportunity - Earn $15.50 - $17.50/hr
What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most.
Deliver. Earn. Achieve. Repeat.
Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $15.50 - $17.50 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances.
Make your earnings go further with Amazon Flex Rewards.
With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time.
Deliver smiles, backed by Amazon.
Packages make great passengers. Start delivering today.
*Most drivers earn $15.50 - $17.50 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors.
Self-employed / No-contract
Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone.
Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
Mechatronics & Robotics Technician
Perrysburg, OH job
About Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!
About the Role
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)
Step 1: Congratulations! You successfully submitted your application!
Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment.
Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (*****************************) to begin your Criteria assessment. You have 5 days to complete.
Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (**********************) and you will have 7 days to record your interview.
Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days.
Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.
Key job responsibilities
Key job responsibilities include, but are not limited to:
- Promote a safe working environment by following all safety procedures
- Complete preventative maintenance routines with proper documentation
- Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more
- Maintain a positive working relationship across all of the Amazon Operations facility
- Track and store department inventory
- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation
- Climb ladders and gangways safely and without limitation
- Regular bending, lifting, stretching, and reaching both below the waist and above the head
- Engage in full manual dexterity in both hands and wrists
BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience
- 2+ years of conducting predictive and preventative maintenance procedures experience
- 2+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience
- 2+ years of reading blueprints and electrical schematics experience
- 2+ years of demonstrating safety standards experience
- 2+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience
- High school or equivalent diploma
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards
- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field
- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field
- Able to troubleshoot basic input and output function of building operations
- Continuous improvement mindset
- Willingness to learn and grow within Amazon RME
- 2+ years of experience working with Programmable Logic Controller (PLC) based controls systems
- 2+ years of knowledge with electrical and electronic principles
- Experience with robotic operation and maintenance
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,680/year in our lowest geographic market up to $76,024/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Customer Enrollment Associate
Albuquerque, NM job
Polar Inc. is a leading provider of AT&T products and services, specializing in sales, customer experience and account management. We are rapidly expanding our customer acquisition in the local area, providing tailor-made solutions to AT&T's new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to join our team as a Customer Enrollment Associate.
We are looking for a customer-first individual to join our team as a Customer Enrollment Associate. In this role, you'll be the primary point of contact, helping customers stay connected with the latest technology while providing unmatched service and enrollment support. In this full-time position, we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you can tackle any customer needs or acquisitions as a Customer Enrollment Associate.
*Customer Enrollment Associate Responsibilities:*
* Engage with residential customers to identify their needs and provide tailored AT&T product and service recommendations during the sales consultation
* Provide caring, courteous, trustworthy, and professional service to AT&T customers directly
* Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail
* Process customers' sales orders on new internet and wireless services
* Track all sales orders from start to finish to create a seamless customer experience
* Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers' needs
*Customer Enrollment Associate Qualifications:*
* Customer service or sales experience (preferred)
* Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience
* Experienced in building trust with customers and delivering high-quality service that exceeds expectations
* Technically adept with hands-on experience using smartphones, tablets, and point-of-sale systems
This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
Customer Success Manager
Cincinnati, OH job
As a Customer Success Manager at Encore, you will play a pivotal role, working closely with Account teams, Clients, Service Delivery, and internal teams to ensure continued success with our clients. You will hold a leadership position, collaborating closely with Account teams, clients, and Service Delivery team. Your deep understanding of IT Managed services will play a pivotal role in driving operational excellence, client satisfaction, and strategic improvements within our managed services portfolio.
Responsibilities:
Program Leadership:
• Provide strategic direction and leadership for the IT Managed Services program.
• Oversee the planning, execution, and delivery of managed services, ensuring alignment with
• organizational objectives.
Client Relationship Management:
• Build and maintain strong relationships with clients to understand their IT needs and ensure delivery meets or
exceeds expectations.
• Act as the primary point of contact for client escalations and issue resolution.
Service Delivery Excellence:
• Define and enforce service level agreements (SLAs) for managed services.
• Monitor and optimize service delivery processes to ensure efficiency and quality.
• Implement best practices and industry standards for IT service management.
Team Collaboration:
• Collaborate with cross-functional teams, including technical teams, sales, and support, to ensure seamless service
delivery.
• Foster a collaborative and high-performance culture within the managed services team.
Financial Management:
• Manage the financial aspects of the IT Managed Services program, including budgeting, forecasting, and cost
optimization.
• Ensure the program is financially viable and meets profitability targets.
Continuous Improvement:
• Identify opportunities for process improvement and innovation within the managed services program.
• Implement initiatives to enhance service delivery efficiency and effectiveness.
Risk Management:
• Proactively identify and mitigate risks related to service delivery, security, and compliance.
• Develop and implement risk mitigation plans to ensure uninterrupted service.
Other duties as assigned.
Qualifications:
• Bachelor's degree in Information Technology, Business, or more than 5 years of experience leading managed
services clients. (Relevant certifications (e.g., PMP, ITIL) is a plus.)
• Proven experience in leadership, particularly in IT managed services.
• In-depth knowledge of IT service delivery models, best practices, and emerging trends.
• Strong client-facing and interpersonal skills with the ability to build and maintain relationships.
• Demonstrated ability to lead and motivate cross-functional teams to achieve program objectives.
• Financial acumen with experience in budgeting and financial management.
• Strong problem-solving skills and the ability to make informed decisions in a fast-paced environment.
• Excellent communication skills, both written and verbal.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional walking between facilities
• Occasional liftin pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Sales Representative
Albuquerque, NM job
Polar Inc. is a leading Business Sales and Consulting firm based in Albuquerque, known for our innovative communications and outreach strategies that significantly enhance brand visibility and market share for our telecommunications clients. As we continue to grow and expand our operations throughout Albuquerque, we are seeking a dynamic individual to join our team as an AT&T Sales Agent, playing a key role in expanding AT&T's presence in the Albuquerque market.
As an AT&T Sales Agent, you will serve as the primary point of contact for customers referred to us by AT&T. The AT&T Sales Agent will engage with customers face-to-face within a designated territory, handling account inquiries, providing product recommendations, and facilitating customer enrollment. In this position, you'll be responsible for educating both new and existing customers about AT&T's wireless and subscription services, helping them make informed decisions to ensure customers receive the best solutions for their needs. This role blends consultative sales with account management, focusing on delivering exceptional service and driving successful outcomes for both customers and AT&T.
*Key Responsibilities for the AT&T Sales Agent:*
* Assist residential customers with processing new service orders and increasing sales for AT&T's wireless and internet products.
* Explain the features of wireless products and services, and articulate the benefits they offer compared to local competition.
* Conduct face-to-face sales presentations to customers within a designated territory to close sales with interested and qualifying customers.
* Maintain high levels of customer satisfaction by applying effective sales strategies and delivering exceptional customer service.
* Participate in training sessions, product seminars, and virtual workshops to stay updated on industry trends.
* Educate consumers about AT&T's new services and promotions.
* Enhance and maintain client reputation through excellent customer service skills.
* Provide leadership and mentorship within the team.
*Qualifications for the AT&T Sales Agent:*
* High school diploma or equivalent (Bachelor's degree preferred).
* Previous experience in Excellent communication, interpersonal, and public speaking skills.
* Proven ability to build and maintain strong, positive working relationships.
* Strong problem-solving abilities and multitasking capabilities, with exceptional time management and organizational skills.
* Confidence and comfort in public speaking, whether to small or large audiences.
* Ability to work full-time hours and weekends as needed.
This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
Assembler / Operator (SDKY) - 3rd Shift
Sandusky, OH job
The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the "Best Value" supplier in the industry.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed.
Performs setups and adjustments of machinery for assembling metal chain parts
Interprets job specifications and reads blueprints.
Inspects products to verify conformance utilizing various measuring devices.
Assembles parts to product specifications per print.
Maintains record keeping for jobs and inventory.
Coordinates with others to achieve maximum throughput and meet department and company goals.
Ensures compliance with OSHA regulations and workplace safety regulations.
Operates material handling equipment including but not limited to forklifts, cranes and hoists.
Uses good judgment and works in a safe responsible manner. Other tasks/functions as assigned.
General knowledge and ability to safely use hand tools.
Other tasks, functions and projects as assigned.
Requirements:
High school diploma or equivalent preferred; equivalent relevant experience may be considered
1 - 2 years manufacturing related experience.
Ability to input to and retrieve from computer based software programs.
Able to perform moderately active work typical of a manufacturing plant environment. Examples include pushing, pulling, lifting, standing, bending, twisting.
Safety Sensitive position
Exhibits required in-depth job knowledge and skills
Able to solve problems and determine a course of action
Troubleshoots and anticipates problems
Has the ability to influence others in the work group in a positive manner
Can prioritize the work and coordinate with others
Fosters a team environment
Supports complex customer's needs/requests
Exhibits a sense of urgency to get the job done
Understands, responds and supports fostering good employee relations
Exhibits punctuality and dependability
U.S. Tsubaki offers:
A competitive compensation package, including health benefits effective on date of hire, generous 401(k) match and profit sharing, education reimbursement, and annual bonus potential
Paid Time Off ("PTO")
90-day and 180-day performance reviews
Shift differential pay for 2nd and 3rd shift
Weekly bonus potential
Paid training
Shift: 4 days a week, 10 hours per day.
Days: Monday - Thursday (standard schedule). Overtime may be required on Fridays/Saturdays according to business needs.
Learn more about U.S. Tsubaki at: *************************
The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
PI65184bce111c-37***********1
Data Analyst
Deerfield, IL job
Our client is currently seeking a Data Analyst
Hybrid to the northern suburbs of Chicago
W2 Only
In this role, you'll evaluate usage, adoption, and performance of IIN systems, identify data mining opportunities, and integrate findings with key performance indicators. You'll collaborate with cross-functional teams to deliver dashboards, reports, and scorecards that inform strategy.
What You'll Do
Analyze usage, adoption, and efficacy of IIN systems.
Identify and execute data mining opportunities.
Integrate insights with traditional KPIs.
Provide analytical support for projects and stakeholders.
Develop and share dashboards, reports, and scorecards.
Ensure data accuracy, format, and availability.
What We're Looking For
Bachelor's degree in Statistics, Data Science, Mathematics, or related field.
Strong analytical skills and ability to interpret complex datasets.
Advanced Excel skills (pivot tables, VLOOKUP, Power Query, visualization).
Expertise in Tableau for dashboard design and optimization.
Hands-on experience with Snowflake and SQL for data warehousing and analysis.
Strong business acumen and ability to align data strategies with goals.
Excellent communication and collaboration skills.
Nice to Have
Experience with KPI reporting and BI tools.
Familiarity with advanced data visualization techniques.
Rate: $65-90/HR
Sales Agent
Bosque Farms, NM job
Polar Inc. is a leading Business Sales and Consulting firm based in Albuquerque, known for our innovative communications and outreach strategies that significantly enhance brand visibility and market share for our telecommunications clients. As we continue to grow and expand our operations throughout Albuquerque, we are seeking a dynamic individual to join our team as an AT&T Sales Agent, playing a key role in expanding AT&T's presence in the Albuquerque market.
As an AT&T Sales Agent, you will serve as the primary point of contact for customers referred to us by AT&T. The AT&T Sales Agent will engage with customers face-to-face within a designated territory, handling account inquiries, providing product recommendations, and facilitating customer enrollment. In this position, you'll be responsible for educating both new and existing customers about AT&T's wireless and subscription services, helping them make informed decisions to ensure customers receive the best solutions for their needs. This role blends consultative sales with account management, focusing on delivering exceptional service and driving successful outcomes for both customers and AT&T.
*Key Responsibilities for the AT&T Sales Agent:*
* Assist residential customers with processing new service orders and increasing sales for AT&T's wireless and internet products.
* Explain the features of wireless products and services, and articulate the benefits they offer compared to local competition.
* Conduct face-to-face sales presentations to customers within a designated territory to close sales with interested and qualifying customers.
* Maintain high levels of customer satisfaction by applying effective sales strategies and delivering exceptional customer service.
* Participate in training sessions, product seminars, and virtual workshops to stay updated on industry trends.
* Educate consumers about AT&T's new services and promotions.
* Enhance and maintain client reputation through excellent customer service skills.
* Provide leadership and mentorship within the team.
*Qualifications for the AT&T Sales Agent:*
* High school diploma or equivalent (Bachelor's degree preferred).
* Previous experience in Excellent communication, interpersonal, and public speaking skills.
* Proven ability to build and maintain strong, positive working relationships.
* Strong problem-solving abilities and multitasking capabilities, with exceptional time management and organizational skills.
* Confidence and comfort in public speaking, whether to small or large audiences.
* Ability to work full-time hours and weekends as needed.
This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
Delivery Executive
Chicago, IL job
Company
SDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S. Visit us at ******************* and connect with us on X and LINKEDIN.
Summary
The Delivery Executive provides leadership across multi-disciplined teams and ensures the successful execution of client initiatives from planning through delivery. The Delivery Executive acts as the CEO of the project or engagement with their assigned account(s). The role carries clear responsibility for financial oversight of assigned projects and accounts, including oversight of revenue performance, cost management, and overall profitability. This leader mentors and develops project teams, shapes technical strategy, and upholds excellence in system design and implementation. The Delivery Executive strengthens client relationships at all levels, actively manages customer satisfaction, and supports business development efforts by identifying opportunities for account growth and new engagements.
Responsibilities
Achieve revenue and profitability targets consistent with SDI budget expectations
Maintain project plan(s) and report status on a set timeframe (i.e. weekly, bi-weekly or monthly)
Oversee all phases of project delivery from planning through implementation
Establishes and maintains reporting of SLA or other methods of governance consistent with contractual obligations
Ensure adherence to project quality standards and SDI delivery methodology
Directs the implementation and execution of new/upgraded systems via well-defined plans including procedures, deadlines, and accountability
Drive client satisfaction through proactive engagement and clear communication
Support business development teams on pursuits and proposal efforts
Serve as account leader with responsibility for strategic alignment and client growth
Manage the activities and performance of project leaders and technical staff
Identify hiring needs and participate in interviewing and selection
Determine and coordinate training needs for project teams
Development of effective working relationships with key clients to facilitate communication and technology understanding
Coordinate consistent, efficient communication with clients and business development
Coordinate activities between business development, portfolio executives, marketing, finance, and legal
Quality Assurance and overall productivity standards
Ensure compliance with contractual obligations including service levels and performance reporting
Supervisory oversight and responsibility for cost, schedule, and technical performance
Ensures Program performance and customer satisfaction
Assure that consistent governance, documentation, process and procedure strategies are in place for all supported systems
Resolution of escalated problems or queries to the client's satisfaction, and implementation of actions to prevent a recurrence
Work with the business areas to plan and schedule any work that impacts availability and future usability
Supervisory
Manage the activities of multiple technology leaders and other project resources
Validate the time and expense entry process for the account
Ensure the annual review process is followed for project team members
Manage the project team's utilization
Accounting / Financial
Manage program and project budgets and coordinate invoicing
Prepare biweekly invoices and monitor outstanding receivables
Provide regular forecasts for revenue, cost, and margin
Contribute to account planning and update sales pipeline activities
Monitor and follow-up on all outstanding project Account Receivables
Maintain estimate-to-complete (ETC) project financials
Update sales pipeline
Metrics for Success
Achievement of revenue and margin targets
Growth of client revenue
High levels of client satisfaction
Requirements
Bachelor's degree in a related field
Ten or more years of experience in a consulting environment with leadership of large delivery teams
Experience managing and executing traditional design and build phases for security or infrastructure related projects
Excellent written, oral and listening communication skills
Professional communication skills for client support
Strong analytic and troubleshooting skills
Excellent project management skills, including the ability to lead, facilitate, and organize
Proven leadership and interpersonal effectiveness
Self-direction and strong personal accountability
Flexible schedule for off-hour responsibilities/emergencies
Commitment to SDI values and service excellence
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer Statement
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Staffing Firms
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.
Service Desk Analyst
Cincinnati, OH job
Pay is $18
Work is onsite in Norwood, OH
Saturday Sunday Monday Tuesday from 9 am to 8 pm
Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general compute.
Responsibilities:
Provide best in class customer experience to our customers
Document all customer contacts into various ITSM tools
Troubleshoot, diagnose and resolve applications, general compute issues using knowledge base or support tools
Ill provide the following support framework: Incident management, request fulfillment, access management, problem management, and knowledge management
As technical triage process instructs, route tickets that cannot be resolved at the service desk to the appropriate resolver groups
Collaborate with service desk co-workers through inclusion
Be present and participate in ongoing training for service operations
Work on projects and/task assigned by leadership
Skills/Experience:
Associates degree in Information Technology or 2 years equivalent experience in a technology related field preferred
Prior experience in a customer service role
Strong Verbal and written communication skills
Strong interpersonal skills and telephone etiquette
Problem solving skills
Experienced and capable of dealing with fast pace and high stress work environment
Experienced and capable of adjusting to changing processes, procedures, and workday
Must be able to handle up to 45 customer calls a day on various configuration items, and complexity
Experience and proficient in all Microsoft's currently supported O/S
Experienced and proficient in messaging systems, Microsoft Outlook and Gmail
Willingness to work flexible and changing hours including evening, weekend, and holiday hours
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment
Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Senior IT Quality Assurance Analyst
Columbus, OH job
Immediate need for a talented Senior IT Quality Assurance Analyst . This is a 06+ Months contract opportunity with long-term potential and is located in Columbus, OH (Remote). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94603
Pay Range: $60-$62 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Establishes readiness, specifies skill needs, analyzes risk, provides estimates and plans work for testing efforts.
Participates in requirements reviews, design reviews, systems analysis and testing review discussions.
Determines scope and focus of testing effort and creates Test Strategy and risk analysis to guide testing efforts.
Prepares test tools, automation and environment assets to support testing effort.
Creates, uses and maintains automated scripts to increase efficiencies in testing, including troubleshooting problems with scripts.
Tests systems or system components utilizing black box testing methods.
Validates the function of system under test and observes results from various external and internal interfaces.
Gathers test activity information during execution and prepares summarized information about the testing effort.
Communicates regularly with project members and advocates for resolution of high priority problems with Project Sponsors, Service Manager and Project Manager.
Maintains assigned test assets and recognizes gaps in current test assets, identifying ways to create needed assets.
Creates effective ways to display data using various modeling, reporting, statistical perspectives and trending methods.
Performs in-depth analysis by weighing relevance and accuracy of information to provide alternative solutions while appropriately incorporating input from others.
Provide on the job support to others on a variety of testing topics.
Provides guidance on complex issues to others as needed
Collaboration & Communication:
Works effectively with cross-functional teams (security, architecture, infrastructure)
Can explain technical findings and recommendations to non-technical stakeholders
Curiosity-driven problem solving
Thrives on figuring things out without a full map
Resilience in ambiguity
Comfortable making progress with partial information
Bias toward action
Identifies and executes remediation steps without waiting for perfect clarity
Key Requirements and Technology Experience:
Skills; SQL Server Always Encrypted (AE), OWASP Top 10, Data-at-rest and data-in-transit encryption
SQL AE experience
Comfortable working with SQL Server Always Encrypted (AE)
Schema analysis and remediation for encryption compatibility
Experience designing security-focused test cases
Ability to validate encryption implementation and data protection mechanisms
Familiarity with automated testing frameworks that support security validation
Application Security Expertise
Deep understanding of OWASP Top 10 and secure coding practices
Experience with threat modeling and vulnerability remediation
Encryption Implementation
Hands-on experience with data-at-rest and data-in-transit encryption
Familiarity with key management and integration with enterprise security tools
Data-Driven Inquiry:
Demonstrates ability to analyze data and formulate meaningful questions
Brings insights and hypotheses back to the team to guide investigation and decision-making
Leads with curiosity to uncover root causes and improvement opportunities
Our client is a leading Insurance Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Audio Visual Technician III
Cincinnati, OH job
The AV Technician III is the on-site lead for hardware installs. This role plans the day's work, directs the crew and subcontractors, ensures safety and quality, and keeps the PM and client informed. The Installation Lead partners closely with the Commissioning Engineer-who owns system commissioning, acceptance testing, and technical validation-to deliver a clean, on-schedule install ready for final turn-up.
ROLES AND RESPONSIBILITIES:
Crew & Site Leadership
· Lead day-to-day installation activities (mounting hardware, pulling/terminating cable, rack/room build-outs), assigning tasks and pacing the team to the plan.
· Coordinate on-site work with GC, trades, security, and facilities; escalate blockers early to the
PM/Delivery Manager.
· Maintain a professional, customer-centric presence and act as the on-site point of contact when the PM is offsite
Readiness, Quality & Safety
· Review SOW, drawings, and field conditions daily; confirm locations, quantities, mounting heights, pathways, and power/data readiness.
· Enforce safety practices (PPE, ladders/lifts, housekeeping) and quality standards (clean cable management, labeling, finish).
· Drive consistent workmanship: proper terminations, dress, labeling, device placement, and hardware protection.
Schedule, Materials & Subcontractors
· Execute the project schedule; provide accurate daily progress updates, risks, and needs to the PM.
· Verify kit counts; request missing parts in time to avoid delays; supervise subcontracted installers for scope, safety, and quality.
Documentation & Closeout
· Maintain redlines/field markups; capture in-progress and completion photos; complete install checklists and punch-list items.
· Support customer knowledge transfer on basic system uses at handoff, as directed by PM/Commissioning Engineer.
Partnership with Commissioning Engineer
· Turn over a clean, powered, and connected install ready for commissioning (devices placed, wired, labeled, and powered).
· Support commissioning logistics (room access, quiet time, device access) and address any physical install adjustments requested
SUCCESS FACTORS:
· Ability to Travel Nationwide
· A high level of customer centricity
· Strong team player with the ability to adapt to diverse team members
· Ability to perform in a fast paced/high volume environment
· Excellent verbal and written communication skills
· Exceptional Critical Thinking skills
· Detail Oriented- a high level of attention to detail is required
· A high level of time management, accountability, and prioritization skills
· Self-motivated, goal-oriented, and driven to accomplish department goals
· Ability to be organized, problem solve, and be solution oriented
· Proficient in Microsoft Office (Word, Excel, Outlook, Power Point)
WORK ENVIRONMENT:
· Must be able to work in a variety of physical positions, including climbing, sitting, standing, walking, and driving
· When working on site, could be required to wear common protective of safety equipment, such as safety glasses, gloves, hearing protection and hard hats.
EXPERIENCE AND EDUCATION:
· 4+ years' experience in collaboration or Audio-Visual Integration
· High School Diploma or equivalent experience required
· Dante Level 1
· QSC Level 1
· Extron AV Associate
· Crestron Certified Technician
· AVIXA CTS certification, or ability to quickly obtain
Pixel Technologies is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.
Digital Print Operator -- SANDC5693538
Cleveland, OH job
The Digital Printer Operator will be responsible for operating a high-speed digital production printer and supporting various daily production activities. The role requires strong attention to detail, the ability to work in a fast-paced warehouse environment, and fluency in English for both verbal and written communication. This position involves physical tasks including lifting, standing, walking, bending, and twisting for the full shift. Candidates with prior experience in printing or mailing operations and strong computer skills are preferred.
Key Responsibilities:
Operate high-speed digital production printers.
Load paper, clear paper jams, and unload printed materials.
Assist with post-processing tasks such as binding or shrink-wrapping.
Move paper, stuff envelopes, and pack cartons as needed.
Maintain workflow accuracy with attention to detail.
Follow all work instructions and safety procedures.
Perform day-to-day production duties in a warehouse environment.
Required Skills:
Ability to speak, read, and write fluent English.
Basic computer skills for training and operation.
Ability to stand, walk, bend, twist, and perform physical tasks for the entire shift.
Ability to lift up to 50 lbs.
Good attendance and reliability.
Ability to work the full required schedule without accommodations.
Preferred Skills:
Experience in printing or mailing industry.
Experience operating digital production printers.
Strong work history with no major gaps.
Associate Project Manager
Naperville, IL job
Agilant Solutions is seeking an Associate Project Manager to join our team. In this role, you will support the Senior Manager, PMO and collaborate with cross-functional teams to help ensure successful project delivery. You will assist with coordinating project activities, communicating with stakeholders, monitoring timelines, and keeping project documentation organized and up to date. This is an excellent opportunity for someone who is eager to learn, grow, and contribute to meaningful initiatives.
Job Requirements
Assist the Project Manager with planning and executing projects using Agile methodologies.
Coordinate project tasks, schedules, and cross-team handoffs.
Communicate with team members, stakeholders, and clients to help ensure project requirements are clear and met.
Monitor project timelines and budgets and flag potential delays or risks.
Track project progress and provide regular updates to the project team and stakeholders.
Ensure project documentation is accurate, organized, and maintained throughout the project lifecycle.
Assist with identifying risks, managing issues, and documenting scope changes.
Participate in project meetings and contribute input, next steps, and follow-up items.
Help maintain project plans, timelines, and task boards (e.g., Jira, ADO, or similar tools).
Support the project team with coordination, communication, and task management to help keep work moving forward smoothly.
Personal Skills
Strong communication and interpersonal skills with a proactive approach to sharing updates.
Excellent organizational skills and high attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Comfortable working independently and within a team environment.
Willingness to learn, take direction, and expand responsibilities over time.
Clear and concise verbal and written communication skills, especially when documenting tasks or project details.
Positive attitude, accountability, and a problem-solving mindset.
Professional Experience
Bachelor's degree in a relevant field or equivalent experience.
1-2 years of project management or related experience.
Familiarity with project management tools (e.g., Jira, ADO, Smartsheet, Trello, or similar).
Basic understanding of Agile methodologies and software development lifecycles.
Proficiency in Microsoft Office, especially Excel and PowerPoint.
Compensation
45k-52k per year
16 paid days off and 10 paid holidays per year
Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)
Paid training and advancement opportunities
Equal Opportunity
True Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Network Architect
Cincinnati, OH job
The Network Architect is responsible for designing, planning, and overseeing the implementation of an organization's network infrastructure. This role focuses on ensuring the network meets business requirements for performance, scalability, security, and reliability. Network Architects work with various IT teams to develop efficient and cost-effective network solutions, optimize the use of network resources, and ensure smooth connectivity across an organization's internal and external systems.
Responsibilities:
· Design, develop, and implement robust network infrastructures, including LAN, WAN, and cloud networks, to meet the organization's communication and data transfer needs.
· Implement and enforce network security protocols, including firewalls, VPNs, and encryption techniques, to protect data and prevent unauthorized access.
· Plan and design network capacity to handle future growth and ensure that resources are allocated efficiently to meet traffic and user demands.
· Identify network issues and bottlenecks, troubleshoot problems, and optimize network performance for maximum efficiency and reliability.
· Work closely with other IT teams (systems administrators, security teams, cloud engineers) to ensure seamless integration of network infrastructure with existing IT systems and services.
· Work with vendors and service providers to select, purchase, and manage network equipment (routers, switches, cables, etc.) and services (internet, cloud services, etc.).
· Maintain detailed documentation of network designs, configurations, and processes. Provide regular performance reports and status updates to management and stakeholders.
· Ensure the network architecture complies with industry standards, legal regulations, and organizational policies regarding security, data privacy, and performance.
· Stay updated on the latest networking technologies, protocols, and industry trends. Assess new tools and technologies that could improve the organization's network infrastructure.
· Design and implement disaster recovery strategies, ensuring that critical network services can be restored quickly in the event of an outage or failure.
Other duties as assigned.
Qualifications:
· 5+ years of experience in network design, administration, or engineering, with a deep understanding of network protocols and technologies.
· Certifications:
o Cisco Certified Network Professional (CCNP)
o Cisco Certified Internetwork Expert (CCIE)
o CompTIA Network+
o Certified Information Systems Security Professional (CISSP)
· Strong knowledge of networking protocols such as TCP/IP, DNS, DHCP, BGP, and OSPF. Experience with network hardware (routers, switches, firewalls, access points) and configuration.
· In-depth knowledge of network security practices and protocols, including firewalls, VPNs, intrusion detection systems, and encryption technologies.
· Ability to diagnose and resolve network issues quickly and effectively, ensuring minimal downtime.
· Strong organizational skills and the ability to manage multiple network projects, timelines, and budgets.
· Excellent communication skills to collaborate with IT teams, vendors, and stakeholders. Ability to explain complex network concepts to non-technical stakeholders.
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Occasional walking between facilities.
· Occasional lifting, pushing, pulling up to 15 lbs.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Data Analytics Consultant
Deerfield, IL job
Our client is looking for a Data Analytics Consultant with strong SQL and Snowflake experience
This is a long term contract that is hybrid in the Deerfield area.
W2 only, No C2C
Responsibilities:
Responsible for providing thought leadership & strategic thinking to solve business problems by leveraging techniques such as segmentation, optimization, advanced analytics and machine learning
Develops and automates reports, iteratively build and prototype dashboards to provide insights at scale, solving for analytical needs
Collaborates with cross-functional partners to understand their business needs, formulate and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables and presentations
Operates as a subject matter expert on statistical analysis, test and design of experiment, analysis methodology, modeling & application, and financial impact analysis.
Qualifications:
Bachelor's Degree in Analytics, Engineering, Statistics or related field
5+ years of Data Analytics experience
Strong SQL background
Snowflake experience
Pay around 75-85/hr
Power Platform Architect
Chicago, IL job
Delivering services and solutions for clients using Microsoft's PowerApps (Canvas Apps and Model-Driven Apps), Power Pages, Microsoft Dynamics 365, Power Automate, SharePoint, Dataverse, Microsoft Teams, custom development, and data integrations.
Act as a technical liaison for Power Platform services and integrated applications.
Provide hands-on technical expertise to perform needs assessments and design and implement Power Platform-based solutions satisfying customer requirements by applying problem-solving and decision-making skills.
Identify and implement areas and processes where Power Platform and Microsoft 365 can be better leveraged and facilitate process improvement outputs will include data visualization and low code applications
Create and maintain custom dashboards, models, power app components, and integration with third-party services and external APIs.
Help guide teams to effectively use the Microsoft Power Platform (Dynamics, Power Apps, Power Automate, Azure, and Azure SQL).
Use various connectors to connect disparate systems to Power Platform applications.
Contribute across all phases of the software development life cycle.
Adept at crafting Power Apps and Power Platform solutions with the ability to impart your knowledge to both pro-developers and citizen developers.
Partner with cross-function technology and design teams to ensure consistent, positive client interaction and solution delivery.
Qualifications:-
Overall 12+ experience of IT experience must have at least 3-5 years of hands-on Microsoft Power Platform experience, and experience with Power Apps and Power Platform technical solutions.
Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments
C#, SQL, .Net, Power Apps, SharePoint, Microsoft Dataverse, Power Automate.
Experience with and a good understanding of the Power Platform CoE, Microsoft Purview, and governance components.
Ability to work independently as well as collaboratively on cross-functional teams.
Preferred Qualifications
Microsoft Certifications such as:
PL-600 (Power Platform Solution Architect) - strongly preferred
PL-400, PL-200, AZ-900, AZ-204
Experience working in Agile delivery environments.
Client Experience Specialist
Cincinnati, OH job
Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth.
Responsibilities:
Project Management: Small Engagements & T&M
• Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff
augmentation, and hardware deployments).
• Manage the administrative lifecycle of these projects from setup to close-out.
• Review and approve time entries against project codes to ensure billing accuracy.
• Track project burn rates and budgets to prevent overages.
• Coordinate scheduling and dispatch for engineers assigned to these engagements.
Client Support:
• Act as the service-based primary point of contact for a defined list of small recurring service accounts.
• Manage standard service renewals and handle routine client inquiries.
• Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health.
• Triaging incoming client requests and routing them to the appropriate technical teams.
Resource Scheduling:
• Maintain the master resource schedule for the delivery organization.
• Update resource availability based on time-off requests and project allocations.
• Verify resource availability before assignments are made to ensure schedule accuracy.
• Provide availability reports to management to assist with capacity planning.
Other duties as assigned.
Qualifications:
• 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services
environment.
• Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and
Salesforce is highly preferred).
• Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365.
• Ability to manage high volumes of small tasks without losing track of details.
• Strong written and verbal communication skills.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional lifting, pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Cloud Application Integration Engineer
Dayton, OH job
Applied Research Solutions is seeking a skilled and forward-thinking Cloud Application Integration Engineer to join our team. This role is pivotal in designing, developing, and maintaining integrations between cloud-based applications and on-premise systems. You'll work closely with cross-functional teams to ensure seamless data flow, system interoperability, and scalable architecture across our enterprise platforms
Why Work with us?
Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.
Responsibilities include:
Administer and maintain cloud-hosted application instances
Develop integration workflows between SaaS solutions, VM-based applications, and third-party APIs.
Monitor application health, performance, and usage metrics; proactively identify and resolve issues.
Manage configuration, patching, upgrades, and security compliance across cloud applications.
Collaborate with cross-functional teams to support business process automation and data synchronization.
Develop and maintain documentation for application configurations, integration flows, and operational procedures.
Evaluate new tools and technologies to enhance operational efficiency and integration reliability.
Other duties as assigned
Qualifications/ Technical Experience Requirements:
4-5 years of experience in cloud application administration and integration engineering.
Bachelor's degree in Computer Science, Information Systems, or related field.
Must be a US citizen.
Must have or be willing to attain a TS/SCI Clearance.
Security+ required, but can be worked after hiring
Significant demonstrated experience deploying applications to mainstream cloud ecosystems (Azure, Amazon Web Services) and associated technology stacks, including container technologies (Docker, Kubernetes)
Expertise in managing SaaS platforms and cloud-native applications.
Excellent troubleshooting and analytical skills
Excellent communication and collaboration skills
Preferred Qualifications
Master's degree in Computer Science, Information Systems, or related field.
MS Azure cloud certifications (e.g., Azure Administrator Associate)
Experience with containerization and orchestration (Docker, Kubernetes).
Knowledge of hybrid cloud, multi-cloud, and edge computing integration strategies.
Familiarity with monitoring and observability tools (CloudWatch, Azure Monitor, Prometheus, etc.).
Background in enterprise application integration (EAI) or data integration platforms.
Experience with identity and access management (IAM), SSO, and role-based access controls
Knowledge of data governance, compliance frameworks.
Background in scripting or automation.
All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.