Human Resources Analyst jobs at Citi

Are you ready to shape the future of HR data access? Join us to lead transformative change, modernize entitlements, and drive operational excellence. Collaborate with cross-functional teams, influence strategy, and make a lasting impact on how data is managed and protected. This is your opportunity to deliver innovative solutions and foster a culture of continuous improvement. As an Executive Director - HR Chief Data Office, Entitlements in our HR Data Governance team, you will design and implement the future-state operating model for HR data entitlements. You will partner with stakeholders across HR, Technology, Legal, Privacy, and Controls to modernize entitlement structures, uplift operational processes, and drive adoption of secure, scalable access management. You will play a key role in aligning entitlements with next-generation data platforms and ensuring regulatory compliance. **Job responsibilities** + Lead the design and execution of the HR data entitlements operating model, including role structures, universes, attributes, and standards. + Develop and drive transformation plans, rationalizing entitlement structures and migrating to standardized models across HR systems. + Build understanding of current-state entitlements and execute cleanup and consolidation programs to eliminate redundancy and strengthen controls. + Partner with Technology and Product teams to define and implement requirements for modern entitlements management systems. + Enhance and operationalize end-to-end entitlements processes through workflow improvements, standardized procedures, and robust controls. + Lead adoption of golden-source entitlements across HR platforms, including attribute-based access models. + Collaborate with Data Owners, Product Managers, Engineering, Legal, Privacy, Controls, and Operations to align entitlement models with business needs and governance requirements. + Drive communication, training, and change-management efforts to promote understanding and adoption of new entitlements models. + Prepare and deliver executive-level materials, updates, and risk assessments for leadership and governance committees. **Required qualifications, capabilities, and skills** + Experience leading entitlements model transformation, driving adoption, and achieving sustained outcomes across diverse stakeholder groups. + Strong understanding of data concepts underpinning entitlements models, including attributes, classifications, masking, and access types. + Experience working with technology and control mechanisms that implement entitlements. + Ability to use metrics to assess and manage entitlements performance, quality, throughput, and operational effectiveness. + Familiarity with entitlements operations and model design trade-offs. + Strong analytical, problem-solving, and critical-thinking skills. + Excellent communication and stakeholder engagement skills, with the ability to translate complex concepts into clear, business-oriented language. **Preferred qualifications, capabilities, and skills** + Experience with HR-specific entitlements or entitlements in a regulated financial-services environment. + Experience delivering entitlements transformation alongside modernization of underlying technology or platforms. + Knowledge of workflow automation and attribute governance. + Experience with audit readiness and compliance tracking. + Ability to foster a culture of innovation and continuous improvement. + Experience in change management and training delivery. + Experience preparing executive-level presentations and risk assessments. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** New York,NY $175,750.00 - $260,000.00 / year

JobID: 210688644 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $175,750.00-$260,000.00 Are you ready to shape the future of HR data access? Join us to lead transformative change, modernize entitlements, and drive operational excellence. Collaborate with cross-functional teams, influence strategy, and make a lasting impact on how data is managed and protected. This is your opportunity to deliver innovative solutions and foster a culture of continuous improvement. As an Executive Director - HR Chief Data Office, Entitlements in our HR Data Governance team, you will design and implement the future-state operating model for HR data entitlements. You will partner with stakeholders across HR, Technology, Legal, Privacy, and Controls to modernize entitlement structures, uplift operational processes, and drive adoption of secure, scalable access management. You will play a key role in aligning entitlements with next-generation data platforms and ensuring regulatory compliance. Job responsibilities * Lead the design and execution of the HR data entitlements operating model, including role structures, universes, attributes, and standards. * Develop and drive transformation plans, rationalizing entitlement structures and migrating to standardized models across HR systems. * Build understanding of current-state entitlements and execute cleanup and consolidation programs to eliminate redundancy and strengthen controls. * Partner with Technology and Product teams to define and implement requirements for modern entitlements management systems. * Enhance and operationalize end-to-end entitlements processes through workflow improvements, standardized procedures, and robust controls. * Lead adoption of golden-source entitlements across HR platforms, including attribute-based access models. * Collaborate with Data Owners, Product Managers, Engineering, Legal, Privacy, Controls, and Operations to align entitlement models with business needs and governance requirements. * Drive communication, training, and change-management efforts to promote understanding and adoption of new entitlements models. * Prepare and deliver executive-level materials, updates, and risk assessments for leadership and governance committees. Required qualifications, capabilities, and skills * Experience leading entitlements model transformation, driving adoption, and achieving sustained outcomes across diverse stakeholder groups. * Strong understanding of data concepts underpinning entitlements models, including attributes, classifications, masking, and access types. * Experience working with technology and control mechanisms that implement entitlements. * Ability to use metrics to assess and manage entitlements performance, quality, throughput, and operational effectiveness. * Familiarity with entitlements operations and model design trade-offs. * Strong analytical, problem-solving, and critical-thinking skills. * Excellent communication and stakeholder engagement skills, with the ability to translate complex concepts into clear, business-oriented language. Preferred qualifications, capabilities, and skills * Experience with HR-specific entitlements or entitlements in a regulated financial-services environment. * Experience delivering entitlements transformation alongside modernization of underlying technology or platforms. * Knowledge of workflow automation and attribute governance. * Experience with audit readiness and compliance tracking. * Ability to foster a culture of innovation and continuous improvement. * Experience in change management and training delivery. * Experience preparing executive-level presentations and risk assessments.

Are you ready to shape the future of HR data access? Join us to lead transformative change, modernize entitlements, and drive operational excellence. Collaborate with cross-functional teams, influence strategy, and make a lasting impact on how data is managed and protected. This is your opportunity to deliver innovative solutions and foster a culture of continuous improvement. As an Executive Director - HR Chief Data Office, Entitlements in our HR Data Governance team, you will design and implement the future-state operating model for HR data entitlements. You will partner with stakeholders across HR, Technology, Legal, Privacy, and Controls to modernize entitlement structures, uplift operational processes, and drive adoption of secure, scalable access management. You will play a key role in aligning entitlements with next-generation data platforms and ensuring regulatory compliance. Job responsibilities Lead the design and execution of the HR data entitlements operating model, including role structures, universes, attributes, and standards. Develop and drive transformation plans, rationalizing entitlement structures and migrating to standardized models across HR systems. Build understanding of current-state entitlements and execute cleanup and consolidation programs to eliminate redundancy and strengthen controls. Partner with Technology and Product teams to define and implement requirements for modern entitlements management systems. Enhance and operationalize end-to-end entitlements processes through workflow improvements, standardized procedures, and robust controls. Lead adoption of golden-source entitlements across HR platforms, including attribute-based access models. Collaborate with Data Owners, Product Managers, Engineering, Legal, Privacy, Controls, and Operations to align entitlement models with business needs and governance requirements. Drive communication, training, and change-management efforts to promote understanding and adoption of new entitlements models. Prepare and deliver executive-level materials, updates, and risk assessments for leadership and governance committees. Required qualifications, capabilities, and skills Experience leading entitlements model transformation, driving adoption, and achieving sustained outcomes across diverse stakeholder groups. Strong understanding of data concepts underpinning entitlements models, including attributes, classifications, masking, and access types. Experience working with technology and control mechanisms that implement entitlements. Ability to use metrics to assess and manage entitlements performance, quality, throughput, and operational effectiveness. Familiarity with entitlements operations and model design trade-offs. Strong analytical, problem-solving, and critical-thinking skills. Excellent communication and stakeholder engagement skills, with the ability to translate complex concepts into clear, business-oriented language. Preferred qualifications, capabilities, and skills Experience with HR-specific entitlements or entitlements in a regulated financial-services environment. Experience delivering entitlements transformation alongside modernization of underlying technology or platforms. Knowledge of workflow automation and attribute governance. Experience with audit readiness and compliance tracking. Ability to foster a culture of innovation and continuous improvement. Experience in change management and training delivery. Experience preparing executive-level presentations and risk assessments.

Are you passionate about responsible AI and risk management? Join us to shape the future of AI governance in HR, drive adoption of innovative frameworks, and ensure robust oversight of AI use cases. Collaborate with cross-functional teams and make a meaningful impact on employee experience and firmwide AI strategy. As an Executive Director - HR Chief Data Office, AI Governance Lead in our HR and Employee Experience Data Risk Management team, you will lead the implementation and adoption of AI risk governance frameworks. You will partner with Technology, Legal, Privacy, Model Risk, and enterprise AI governance teams to ensure consistent case evaluation, regulatory alignment, and oversight of AI use cases affecting employees and workforce processes. This high-visibility role offers the opportunity to modernize review processes, uplift model testing capabilities, and drive compliance with emerging AI regulations. Job responsibilities Lead implementation and adoption of AI risk governance frameworks, including education, use criteria, procedures, and operational readiness. Drive consolidation, remediation, and end-to-end review of HR AI cases, establishing consistent intake, triage, and evidence standards. Manage and improve AI case governance operations, including forums and coordination with firmwide AI governance bodies. Oversee compliance with emerging AI regulations and develop model testing capabilities for bias, harm, fairness, and other risk dimensions. Develop, maintain, and report key AI governance metrics, including incidents, time-to-feasibility, and production readiness. Partner with Technology, Legal, Privacy, Model Risk, Data Owners, Controls, and enterprise AI governance to ensure policy alignment. Lead communication, stakeholder engagement, and change-management activities to drive understanding and adoption of AI governance models. Provide leadership, coaching, and oversight to case managers and analysts, ensuring consistent governance and high-quality risk assessments. Prepare and deliver executive-level dashboards, risk updates, and materials for senior leadership and governance committees. Required qualifications, capabilities, and skills Demonstrated success managing and improving risk-related governance processes, ideally AI-focused or in a technical risk area. Experience using metrics to quantify and evaluate governance process effectiveness. Strong stakeholder management and communication skills, with experience presenting complex risk issues to senior leadership. Ability to manage and differentiate among multiple risk types, including AI bias, privacy, commercial, reputational, and operational risks. Experience developing or establishing risk governance processes from the ground up. Comfort with AI/ML concepts, including model development, validation, deployment, and root-cause analysis of AI-related incidents. Experience leading, coaching, or quality-controlling the work of case managers or analysts responsible for risk evaluation. Preferred qualifications, capabilities, and skills AI or model governance experience in financial services or other regulated industries.

We are seeking an innovative and solution-driven individual to join our team! As a Cross Product Delivery Associate, within our team, you will support the planning, implementation, and ongoing management of projects that drive meaningful change across our organization. You will work closely with internal partners in HR Operations, Technology, and Product to help deliver enhancements to firmwide tools, including AI solutions, to improve employee and manager experiences, reduce manual work, streamline processes and enhance data quality. Job responsibilities Assist in the coordination and delivery of project enhancements, following dynamic roadmap that may shift in response to competing priorities or regulatory changes; providing regular updates to your team. Support the documentation of business requirements by working with stakeholders across HR Operations, Technology, and Product. Help identify gaps and issues in project plans by learning about complex processes and policies. Foster cross-functional collaboration to harmonize workflows and align strategic initiatives. Contribute to testing new functionality and regression testing, including helping to write test scenarios. Help identify risks and inefficiencies in project delivery and suggest improvements. Support innovation and automation efforts using tools such as Alteryx, Tableau, or UiPath. Monitor project progress and proactively communicate potential roadblocks to stakeholders. Required qualifications, capabilities, and skills Bachelor's degree or equivalent experience. Demonstrated experience supporting or coordinating projects, preferably in a business or technology environment. Team player with a positive attitude, commitment, and dedication to delivering high-quality work. Strong interpersonal and communication skills; comfortable working with a global audience. Proficiency in MS Office tools (Excel, PowerPoint, Project, Visio, SharePoint). Interest in learning and using automation tools (Alteryx, Tableau, UiPath) and AI to improve processes. Ability to manage multiple tasks and deadlines in a fast-paced environment. Attention to detail and willingness to learn about governance, compliance, and control requirements. Demonstrated ability to adapt quickly to changing priorities and regulatory requirements. Preferred qualifications, capabilities, and skills Internship or work experience in project management, HR, or technology. Exposure to Oracle HCM or similar HR systems is a plus. Experience working in a matrixed organization or with cross- functional teams. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

We are seeking an innovative and solution-driven individual to join our team! As a Cross Product Delivery Associate, within our team, you will support the planning, implementation, and ongoing management of projects that drive meaningful change across our organization. You will work closely with internal partners in HR Operations, Technology, and Product to help deliver enhancements to firmwide tools, including AI solutions, to improve employee and manager experiences, reduce manual work, streamline processes and enhance data quality. Job responsibilities Assist in the coordination and delivery of project enhancements, following dynamic roadmap that may shift in response to competing priorities or regulatory changes; providing regular updates to your team. Support the documentation of business requirements by working with stakeholders across HR Operations, Technology, and Product. Help identify gaps and issues in project plans by learning about complex processes and policies. Foster cross-functional collaboration to harmonize workflows and align strategic initiatives. Contribute to testing new functionality and regression testing, including helping to write test scenarios. Help identify risks and inefficiencies in project delivery and suggest improvements. Support innovation and automation efforts using tools such as Alteryx, Tableau, or UiPath. Monitor project progress and proactively communicate potential roadblocks to stakeholders. Required qualifications, capabilities, and skills Bachelor's degree or equivalent experience. Demonstrated experience supporting or coordinating projects, preferably in a business or technology environment. Team player with a positive attitude, commitment, and dedication to delivering high-quality work. Strong interpersonal and communication skills; comfortable working with a global audience. Proficiency in MS Office tools (Excel, PowerPoint, Project, Visio, SharePoint). Interest in learning and using automation tools (Alteryx, Tableau, UiPath) and AI to improve processes. Ability to manage multiple tasks and deadlines in a fast-paced environment. Attention to detail and willingness to learn about governance, compliance, and control requirements. Demonstrated ability to adapt quickly to changing priorities and regulatory requirements. Preferred qualifications, capabilities, and skills Internship or work experience in project management, HR, or technology. Exposure to Oracle HCM or similar HR systems is a plus. Experience working in a matrixed organization or with cross- functional teams.

JobID: 210689045 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $74,000-$107,000;New York,NY $83,000-$125,000;Jersey City,NJ $83,000-$125,000 At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide. The ReEntry Program is a 15-week fellowship program, beginning April 22, 2025 and ending July 31, 2025 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set. Please refer to our ReEntry Overview page for further information regarding the Program. Our Global Human Resources organization is offering fellowship opportunities across our Compensation, HR Business Advisory, HR Product, and HR Data & Analytics organizations. The Compensation team provides analytics, oversight and infrastructure support core compensation related processes - with a focus on high quality information, strong controls, as well as scalable processes and protocols that are efficient, effective and appropriately consistent. The Human Resources Business Advisor proactively partners with sr. business leaders and other HR partners to drive business/people priorities forward. They are an integral and active member of the business management team and report to the HR Executive or an HR Business Advisor people leader and have a matrix reporting relationship to the business leader(s). The HR Product team at JPMorgan Chase is seeking people who are fast learners, innovative and want to win as a team as we evolve the way we serve our internal customers. Join us on our journey to become a product-driven organization. Currently openings in Product Management, Agility and Solution Architecture at all levels. We are HR Data and Analytics, a centralized global team responsible for all aspects of workforce data strategy, analytics and reporting, data governance, and the development of artificial intelligence and machine learning (AI/ML) based solutions. We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world. Our mission is to create workforce insights that allow leaders to make evidence-based people decisions that help drive measurable business outcomes.

The Strategy & Solutions Delivery Team is hiring a Senior Associate, Horizontal Delivery associate to support the Technology Human Resource Business Consulting team. The Senior Associate plays a critical role in leading and executing core Human Resources processes and keeping a continuous feedback loop with their clients for process improvements and efficiencies, along with planning, monitoring and coordinating logistics for a number processes, such as talent management and performance management activities. Role & Responsibilities Analyzing and reporting on talent data for HR Business Partners and their respective client groups (inclusive of building custom data reports as needed) to advance overall talent strategies Managing process communications and creating or sharing templates for local core HR process communications Supporting client-facing HR Business Partners and the specific teams they support with general inquiries and requests (such as updating remote work arrangements, compensation, promotion and/or large scale org changes in Workday or via the HR Help Center) Leading and owning weekly horizontal delivery meetings, monthly partner meetings, Performance Management Champion community meetings and kickoff meetings with HR Business Partners for specific Tech client group Partner with Talent and Performance Management Champions to design and execute the annual talent and performance calendar of activities Develop walk-around decks, communications, and training materials to be used in preparing managers and associates; may include facilitator or “train the trainer” sessions Prepare consolidated summaries for business leaders to describe outcomes of talent conversations Review survey data and partner with HR Business Partners to develop insights and summaries Manage project workstreams and/or small-scale projects in support of team goals or business needs Design and maintain HR calendar of activities and deliverables for clients and HR Business Partners Provide feedback to help drive continuous improvement of these programs Ensure alignment with other HR Business Partner teams & Horizontal Delivery teammates Basic Qualifications High School Diploma, GED or equivalent certification At least 2 years of experience in human resources At least 1 years of client facing experience or consulting experience At least 1 year of experience in project or process management Preferred Qualifications Professional Human Resources Certification or Project Management Professional Certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $94,600 - $107,900 for Sr. Associate, HR Business Partner Richmond, VA: $86,000 - $98,200 for Sr. Associate, HR Business Partner Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Join our dynamic team as a AI Program Manager and lead transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development. As a AI Project Manager within JPMorgan Chase, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy. You will also be responsible for building and leading diverse teams, delegating tasks effectively, and fostering an environment of continuous learning and growth. Your ability to think strategically, adapt to change, and deliver excellent customer service will be crucial in this role. Job responsibilities Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units. Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments. Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments. Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives. Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues. Create executive-level presentations and documentation to effectively communicate program status, strategies, and outcomes to senior leadership. Required qualifications, capabilities, and skills 7+ years of experience leading and managing complex programs or projects, delivering results across various business units. Demonstrated proficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution. Proven experience in conflict management, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies. Advanced computer literacy, with the ability to effectively use technology to perform tasks, solve problems, and communicate in a professional setting. Proficiency in strategic thinking, with the ability to use data to understand issues and opportunities, evaluate potential scenarios, and collaborate on strategy and priority development. Knowledge of Agile processes and proficiency in JIRA/Confluence to manage and track project progress efficiently. Preferred qualifications, capabilities, and skills Experience integrating artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making. Ability to implement automation to streamline project workflows and increase operational efficiency. Commitment to fostering a culture of innovation by encouraging creative problem-solving and the adoption of new technologies. Experience mentoring team members to support their professional growth and enhance project management capabilities.

Join our dynamic team as a AI Program Manager and lead transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development. As a AI Project Manager within JPMorgan Chase, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy. You will also be responsible for building and leading diverse teams, delegating tasks effectively, and fostering an environment of continuous learning and growth. Your ability to think strategically, adapt to change, and deliver excellent customer service will be crucial in this role. **Job responsibilities** + Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units. + Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments. + Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments. + Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives. + Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues. + Create executive-level presentations and documentation to effectively communicate program status, strategies, and outcomes to senior leadership. **Required qualifications, capabilities, and skills** + 7+ years of experience leading and managing complex programs or projects, delivering results across various business units. + Demonstrated proficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution. + Proven experience in conflict management, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies. + Advanced computer literacy, with the ability to effectively use technology to perform tasks, solve problems, and communicate in a professional setting. + Proficiency in strategic thinking, with the ability to use data to understand issues and opportunities, evaluate potential scenarios, and collaborate on strategy and priority development. + Knowledge of Agile processes and proficiency in JIRA/Confluence to manage and track project progress efficiently. **Preferred qualifications, capabilities, and skills** + Experience integrating artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making. + Ability to implement automation to streamline project workflows and increase operational efficiency. + Commitment to fostering a culture of innovation by encouraging creative problem-solving and the adoption of new technologies. + Experience mentoring team members to support their professional growth and enhance project management capabilities. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210688638 JobSchedule: Full time JobShift: : Join our dynamic team as a AI Program Manager and lead transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development. As a AI Project Manager within JPMorgan Chase, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy. You will also be responsible for building and leading diverse teams, delegating tasks effectively, and fostering an environment of continuous learning and growth. Your ability to think strategically, adapt to change, and deliver excellent customer service will be crucial in this role. Job responsibilities * Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units. * Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments. * Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments. * Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives. * Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues. * Create executive-level presentations and documentation to effectively communicate program status, strategies, and outcomes to senior leadership. Required qualifications, capabilities, and skills * 7+ years of experience leading and managing complex programs or projects, delivering results across various business units. * Demonstrated proficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution. * Proven experience in conflict management, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies. * Advanced computer literacy, with the ability to effectively use technology to perform tasks, solve problems, and communicate in a professional setting. * Proficiency in strategic thinking, with the ability to use data to understand issues and opportunities, evaluate potential scenarios, and collaborate on strategy and priority development. * Knowledge of Agile processes and proficiency in JIRA/Confluence to manage and track project progress efficiently. Preferred qualifications, capabilities, and skills * Experience integrating artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making. * Ability to implement automation to streamline project workflows and increase operational efficiency. * Commitment to fostering a culture of innovation by encouraging creative problem-solving and the adoption of new technologies. * Experience mentoring team members to support their professional growth and enhance project management capabilities.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a trusted advisor and strategic partner to senior executive leadership as an HR Business Partner Director, you will drive business value through development of long-term talent strategies aligned with business objectives. Leveraging business acumen, data-driven insights and innovative thinking to solve complex HR and business challenges, you will influence key decisions impacting organizational performance while driving initiatives that result in a high-performing and engaged workforce. This is an individual contributor role that influences various stakeholders across the organization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: San Antonio, TX. Relocation assistance is available. Multiple positions available. What you'll do: Develops innovative, agile, proactive, and cost-effective HR strategies in alignment with business objectives and related people plans and influences senior executive leaders with recommended talent solutions. Distills macro talent strategies and tailors application for the unique needs of each functional area assuring business effectiveness. Responsible for driving a culture of innovation, agility, and growth mindset within their client portfolio by collaborating with senior executive leadership to align HR strategies with business objectives. Leverages business acumen related to business goals, objectives and unique talent needs to inform and influence enterprise talent offerings across the HR portfolio. Operates with a digital-first mindset to drive competitiveness, agility, and differentiated business capabilities. Leverages data and industry insights in the design of strategic HR solutions. Independently leads end-to-end complex organizational design, operating model efforts and other HR initiatives. Diagnoses talent needs and designs fit-for-purpose strategies. Leads complex programs and initiatives with broad, cross-functional impact. Accountable for strategic approaches and inputs that inform strategic and operational workforce plans and associated cost of labor. Proactively partners with business leaders, Finance and Workforce Planning partners to help ensure alignment with cost of labor targets. Provides trusted advice and coaching to senior executive leaders and serves as a strategic catalyst and change champion. Effectively challenges senior executive leaders and delivers difficult messages as needed. Mentors and provides leadership and guidance to other HR Business Partners, HR advisors and COE partners. Seeks diverse perspectives from broad network of resources in the development of strategies and solutions. Operates as “One HR,” working in partnership with COE leaders to evaluate and drive HR approaches and processes, influencing improved outcomes in support of changing business needs. Responsible for thought leadership and strategic insights to drive enterprise HR initiatives or solutions. Continuously evaluates HR approaches and processes, influencing improved outcomes in support of changing business needs. Drives people-related business outcomes and proactively provides valuable insights on both internal and external environments regarding talent identification and organizational blind spots. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. 8 years of relevant work experience in one or more human resource disciplines, or business consulting/analysis experience with a focus on driving strategic initiatives. 5 years of experience in developing and leading talent solutions aligned to business objectives as an HR Business Partner or in a similar role. Demonstrated experience telling impactful stories with data and insights and influencing senior leaders on complex matters, decisions, and solutions to include building and presenting executive level artifacts to drive decision-making and business outcomes. Extensive experience designing and developing long-term strategies aligned to business objectives and driving meaningful change in a matrixed environment. Extensive experience leveraging advanced business or industry knowledge in the development of strategies aligned to organizational objectives. Strong problem-solving skills, including the ability to holistically analyze situations and determine appropriate, integrated outcomes. Strong interpersonal and communication skills with demonstrated ability to quickly build trust and relationships among senior level and/or c-suite leaders and peers. Ability to tailor messaging to various levels in the organization. What sets you apart: Significant HRBP experience driving strategic talent initiatives in a large, complex organization in financial services, banking, insurance, technology or related industry. Experience driving change and leading through large scale business transformations with significant talent movement. Demonstrated experience influencing senior leaders and c-suite executives through data and insights to drive decision-making and business outcomes. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a trusted advisor, executive coach and strategic partner to senior executive leadership, you will proactively drive business value through development of long-term talent strategies aligned with business objectives. Leveraging business acumen, data-driven insights and innovative thinking to solve complex HR and business challenges, you will influence key decisions impacting organizational performance while driving initiatives that result in a high-performing and engaged workforce. You will lead and develop a team of HR Business Partners to ensure delivery of business aligned strategies and high impact advisory support. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. The Executive HR Business Partner defines and drives the talent strategy for assigned function or line of business, ensuring alignment with business and HR strategic objectives. As a strategic advisor to senior executive leaders, provides critical insights and influence to shape long-term workforce decisions that strengthen organizational capability, readiness, and growth. Leading a team of HR Business Partners, fosters a high-performing, inclusive culture and partners across HR to deliver innovative, data-driven solutions. Operating with a digital-first mindset and leveraging advanced analytics, and external market insights, enhances competitiveness, agility, and workforce performance while driving measurable business impact. What you'll do: Defines and drives line of business talent strategies that align with enterprise HR objectives and business priorities, ensuring long-term workforce readiness and organizational growth. Influences enterprise priorities by providing insights and recommendations that shape strategic workforce planning, cost-of-labor targets, and operating models. Serves as a trusted strategic advisor to senior executive leaders, leveraging deep HR functional expertise in talent management, organizational effectiveness, and workforce strategy to challenge assumptions, present alternative perspectives, and guide high-impact workforce decisions that drive competitive advantage. Leads complex, cross-functional organizational transformations, including large-scale operating model changes, future-skills planning, and association-wide initiatives that enhance agility and efficiency. Anticipates and shapes future workforce needs by leveraging advanced analytics, external benchmarks, and emerging trends to identify skill gaps, inform talent investments, proactively address blind spots, and develop HR solutions that support strategic business objectives in partnership with senior executive leaders. Drives the evolution of HR's strategic roles, positioning HR as a catalyst for innovation, agility, and business success. Champions a high-performance, inclusive culture that fosters engagement, collaboration, recognition, and leadership capability at all levels. Oversee strategic workforce planning and processes, partnering with Finance, HR COE's, and business leaders to optimize resource allocation, talent development, and cost management. Guides succession planning and leadership development to ensure robust talent pipeline and organizational stability. Ensures delivery of integrated HR solutions, collaborating across HR functions to simplify, digitize, and improve service delivery for maximum business impact. Builds and sustains trusted relationships with executive leadership and key stakeholders, strengthening HR's influence and credibility across the enterprise. Develops and enables the HRBP community to deliver consistent, business aligned strategies and high impact advisory support. Synthesizes business insights and priorities to shape HR programs, policies, and solutions that are fit-for-purpose, drive business outcomes, and ensure client needs are embedded in association-wide initiatives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. 10 years of progressive experience in one or more human resources disciplines with a focus on business partner experience driving strategic, transformative initiatives in a complex, matrixed environment. 6 years of people leadership experience in building, managing and/or developing high-performing teams required. Demonstrated experience leading HR strategies for multiple functions or lines of business and driving organizational transformation. Proven ability to synthesize complex business and workforce data into actionable insights and executive-level recommendations. Demonstrates strong executive presence and interpersonal skills, with the ability to build trust and credibility with C-suite, senior executive leaders, and HR peers. Experience designing and executing long-term talent and workforce strategies aligned with business and HR strategic objectives, while anticipating future business needs and skill requirements. Strong problem-solving skills with the ability to holistically assess organizational challenges and implement integrated, association-focused solutions. Deep understanding of business operations, market dynamics, and industry trends to inform HR strategies that support the association's performance. Ability to influence senior level executives and cross-functional leaders, guiding workforce decisions that drive competitive advantage, organizational capability, and sustainable growth. Skilled in creating and presenting executive-level materials, facilitating complex discussions, and driving decision making that impacts multiple lines of business. Demonstrated ability to mentor and develop talent, fostering a high-performing, strategic HRBP community. What sets you apart: Significant leadership experience as an HRBP driving strategic talent initiatives in a large, complex organization in financial services, banking, insurance, technology or related industry. Significant experience independently driving change and leading through large scale business transformations with significant talent movement. Demonstrated experience influencing senior leaders and c-suite executives through data and insights to drive decision-making and business outcomes. Demonstrated success operating horizontally across teams in a flexible, agile manner US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $ 195,230-$351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an Executive Director, HR Business Partner to serve as the primary liaison between Human Resources and senior executive business leaders, focusing on driving organizational success through aligned people strategies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. *** Relocation assistance is available to San Antonio for this position *** Overview This strategic leadership role serves as the primary liaison, or "primary focal point," between Human Resources and senior executive business leaders. You will be tasked with leading a dedicated team of HR Business Partners and matrixed HR professionals to identify and align HR strategies that directly contribute to the success of specific business lines or staff agencies. A core function of the position involves effectively driving significant, strategic organizational change that influences long-term business objectives. You will bring a comprehensive understanding of the full spectrum of HR functions, programs, and processes to represent the entire HR portfolio within the business. Ultimately, you are responsible for shaping and leading the adoption of tailored HR solutions that achieve key business goals and visions, while prudently evaluating factors such as cost, benefits, and risks. Responsibilities Manages Human Resources for functional area leaders and by providing leadership, guidance and oversight on related strategies, policies, issues, and initiatives impacting HR and the Enterprise. Provides direction to Human Resource Business Partners on business strategy, workforce planning and policy interpretation to include risk mitigation and compliance of all regulatory and legal requirements. Ensures collaboration with key business leaders and senior management in the development of business strategy. Anticipates future business needs, assesses changing workforce and business directions, analyzes emerging trends, and seeks opportunities to develop or expand programs in support of strategic business objectives. Partners with key business leaders and senior management in the development of business strategy. Influences and drives organizational change strategies for functional business area(s) in support of business strategies. Provides HR expertise and consultation to attain increased organizational effectiveness. Helps executives lead change and achieve business objectives. Provides change management facilitation to include assessment/diagnosis, detailed action planning, evaluation, implementation, and follow-up. Provides guidance, direction and coaching to senior leadership surrounding effective communication, leadership, change management, legal and risk compliance while improving and maintaining operational goals. Minimum Education: Bachelor's degree or equivalent relevant experience (4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree) Minimum Experience: 10+ years relevant work experience in the Human Resources discipline, or general business consulting experience, or business leadership, or any combination of the aforementioned 4+ years direct leadership experience in building, managing and/or developing high-performing teams Deep understanding of the HR body of knowledge, its functions and related methodologies Solid and demonstrated understanding of business management fundamentals including financial management, marketing, and operations; knows “how business runs” What sets you apart: Advanced degree in Human Resources, Business, Analytics or equivalent Active SPHR or SHRM-CP Certification Insurance industry experience Contact or call center experience Demonstrated ability to grow talent (direct reports or mentoring of others informally or formally) Proven ability to partner with business leaders to successfully drive the human resources agenda, large scale change initiatives and gain their commitment and support Integrity and the ability to handle sensitive personnel and compliance-related issues Demonstrated experience benchmarking and implementing "best in class" strategies, processes and programs Understands the business vision, strategy, financial priorities and performance measures and cycle Compensation range: The salary range for this position is: $169,880 - $305,780. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Are you ready to shape the future of work for over 320,000 employees? This is a rare opportunity to lead applied AI and GenAI innovation at scale, delivering high-impact solutions that will define the next era of HR analytics, talent strategy, and employee experience. Join a high-performing team and set the standard for communications, governance, and stakeholder engagement, while driving measurable business impact across the firm. As an Applied AI/ML Director - HR Analytics in the HR leadership team, you will lead a team of approximately 10 Applied AI Practitioners to deliver scalable, business-impactful AI solutions. You will drive cross-pillar influence, ensure robust governance, and set the standard for communications and stakeholder engagement. This full-time, in-office position is responsible for leading all US-based AI/ML and Data Science work for HR firmwide, integrating solutions with cloud-native infrastructure and championing innovation. **Job responsibilities** + Translate complex technical concepts into actionable business insights for senior HR, Tech, and Product stakeholders + Influence, engage, and drive alignment across functions + Architect, build, and deploy ML/GenAI models (NLP, LLMs, RAG, agentic workflows) for HR analytics use cases + Lead, mentor, and develop a diverse team of Applied AI Practitioners, fostering collaboration, upskilling, and internal mobility + Integrate solutions with HR data lake and cloud-native infrastructure (AWS, Databricks) + Champion reusable ML assets, feature stores, and standardized pipelines + Ensure understanding and adherence to controls and governance processes for model development and deployment + Surface risks, drive closed-loop feedback, and optimize for scale, reliability, and performance + Navigate cross-pillar dynamics and surface ROI/reputational impact **Required qualifications, capabilities, and skills** + BS/B.Tech/MS/PhD in AI/ML or a relevant field, with advanced degrees such as MS or PhD highly valued. + 10+ years hands-on experience in ML/GenAI model development and deployment + Strong in AI/ML fundamentals, Statistics, and knowledge of classical AI and Algorithms + Strong problem-solving ability + Proven leadership of technical teams in applied AI/ML + Exceptional communication skills; able to influence and engage senior stakeholders + Deep expertise in Python, TensorFlow, PyTorch, and cloud-native infrastructure (AWS, Databricks) + Experience with NLP, LLMs, agentic workflows, and scalable ML architectures **Preferred qualifications, capabilities, and skills** + Experience in financial services, Human Resources, or regulated industries + Familiarity with agentic workflows, LLMs, GenAI, and cloud platforms + Proven ability to scale AI/ML solutions across complex, multi-stakeholder environments JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** New York,NY $223,250.00 - $325,000.00 / year

Are you ready to shape the future of work for over 320,000 employees? This is a rare opportunity to lead applied AI and GenAI innovation at scale, delivering high-impact solutions that will define the next era of HR analytics, talent strategy, and employee experience. Join a high-performing team and set the standard for communications, governance, and stakeholder engagement, while driving measurable business impact across the firm. As an Applied AI/ML Director - HR Analytics in the HR leadership team, you will lead a team of approximately 10 Applied AI Practitioners to deliver scalable, business-impactful AI solutions. You will drive cross-pillar influence, ensure robust governance, and set the standard for communications and stakeholder engagement. This full-time, in-office position is responsible for leading all US-based AI/ML and Data Science work for HR firmwide, integrating solutions with cloud-native infrastructure and championing innovation. Job responsibilities Translate complex technical concepts into actionable business insights for senior HR, Tech, and Product stakeholders Influence, engage, and drive alignment across functions Architect, build, and deploy ML/GenAI models (NLP, LLMs, RAG, agentic workflows) for HR analytics use cases Lead, mentor, and develop a diverse team of Applied AI Practitioners, fostering collaboration, upskilling, and internal mobility Integrate solutions with HR data lake and cloud-native infrastructure (AWS, Databricks) Champion reusable ML assets, feature stores, and standardized pipelines Ensure understanding and adherence to controls and governance processes for model development and deployment Surface risks, drive closed-loop feedback, and optimize for scale, reliability, and performance Navigate cross-pillar dynamics and surface ROI/reputational impact Required qualifications, capabilities, and skills BS/B.Tech/MS/PhD in AI/ML or a relevant field, with advanced degrees such as MS or PhD highly valued. 10+ years hands-on experience in ML/GenAI model development and deployment Strong in AI/ML fundamentals, Statistics, and knowledge of classical AI and Algorithms Strong problem-solving ability Proven leadership of technical teams in applied AI/ML Exceptional communication skills; able to influence and engage senior stakeholders Deep expertise in Python, TensorFlow, PyTorch, and cloud-native infrastructure (AWS, Databricks) Experience with NLP, LLMs, agentic workflows, and scalable ML architectures Preferred qualifications, capabilities, and skills Experience in financial services, Human Resources, or regulated industries Familiarity with agentic workflows, LLMs, GenAI, and cloud platforms Proven ability to scale AI/ML solutions across complex, multi-stakeholder environments

Are you passionate about driving responsible AI innovation in a dynamic, people-focused environment? Join us to lead a new Center of Excellence dedicated to testing and monitoring AI solutions that support HR and Employee Experience. You will have the opportunity to shape the future of AI governance, collaborate with cross-functional teams, and make a meaningful impact on how we support our employees. This is your chance to champion ethical AI practices and deliver enterprise-grade solutions. As an Executive Director, AI Testing & Monitoring - HR & Employee Experience in the HR & Employee Experience CDAO team, you will establish and lead a new Center of Excellence focused on ensuring the accuracy, fairness, security, and governance of all AI and ML systems supporting HR and Employee Experience. You will partner with internal and external stakeholders to design, operate, and continuously improve a centralized testing framework, delivering trustworthy and explainable AI solutions. Job responsibilities: Establish and lead the AI Testing & Monitoring Center of Excellence for HR and Employee Experience, setting its mission, strategy, and success metrics. Serve as the accountable owner for model quality assurance and ethical compliance across all HR and Employee Experience AI use cases. Align testing standards with firmwide AI risk management and governance frameworks. Design and operationalize a dual-lane testing model for generative and statistical/ML AI solutions. Implement continuous monitoring pipelines and dashboards to detect model drift, data quality issues, and policy violations. Define and maintain standard metrics, SLAs, and certification thresholds for production readiness and operational health. Act as the primary executive interface for external vendors delivering testing capabilities, overseeing vendor performance, budget, and contract management. Ensure vendor alignment with security, privacy, and regulatory standards, and drive innovation through automated testing, synthetic data, and bias mitigation techniques. Partner with HR and Employee Experience product teams to embed testing checkpoints throughout the AI development lifecycle. Collaborate with Compliance, Legal, Model Risk, and Operational Risk teams to ensure traceability, auditability, and regulatory adherence. Deliver regular executive dashboards and readouts to HR leadership and governance committees, and champion a culture of responsible AI by educating stakeholders on best practices and ethical principles. Required qualifications, capabilities, and skills: Minimum 10 years of experience in AI/ML governance, data science, or AI product leadership, with at least 5 years in a regulated enterprise environment and Advanced degree in Data Science, Statistics, Computer Science, or related discipline. Proven experience building or managing model testing or validation functions, ideally within financial services, technology, or consulting. Deep understanding of generative AI and large language model evaluation techniques, including prompt variance testing, bias audits, hallucination metrics, and guardrail evaluation. Strong grounding in statistical and predictive model validation, including drift analytics, bias detection, and performance monitoring. Exceptional cross-functional influence and vendor management skills. Demonstrated ability to translate technical risk concepts into business and ethical language for senior executives. Preferred qualifications, capabilities, and skills: Experience with automated testing, synthetic data generation, and AI judging techniques. Familiarity with enterprise MLOps, data lineage, and cataloging systems. Strong understanding of HR and Employee Experience processes and technologies. Experience working with global teams and managing complex stakeholder relationships. Excellent communication and presentation skills. Track record of driving innovation in AI governance and risk management. Professional certifications in AI, data science, or risk management.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a HR Operations Manager Senior within PNC's Payroll organization, you will be based in Pittsburgh, PA or Cleveland, OH. This position is primarily based in a location within PNC's footprint. In this role, you will focus on the operational aspects of payroll, driving efficiencies, establishing and monitoring key performance indicators (KPIs), and aligning payroll strategies with PNC's business growth objectives. You will play a critical role in enhancing employee services and supporting strategic HR initiatives. Key Responsibilities: * Lead efforts to optimize payroll operations and improve process efficiency. * Develop and track KPIs to measure payroll performance and service quality. * Align payroll strategies with organizational goals and growth initiatives. * Collaborate with cross-functional teams to enhance employee service delivery. * Support and lead HR transformation initiatives in partnership with HRIS, technology teams, and HR Centers of Excellence. * Serve as a strategic advisor to senior leaders on payroll and HR operational matters. * Drive continuous improvement through change management and innovation. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Designs, plans, and implements a variety of employee services and voluntary benefits within the organization. * Managing the operation and improving the quality of employee services in the organization. * Accountable for controlling and mitigating all risks associated with the services provided to employees. * Providing monthly employee services reports for management review. * Developing the organization's employee services strategy to meet business goals. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: * Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. * Live the Values - Role models our values with transparency and courage. * Enable Change - Takes action to drive change and innovation that will transform our business. * Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. * Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Decision Making, Human Resources (HR) Software Systems, Human Resources Operations, Results-Oriented, Strategic Planning, Team Collaboration Competencies Benefits Programs, Call Center Management, Customer Support Function, Customer Support Operations, HR Operations, Human Resources Policies, Strategies And Environment Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $80,000.00 - $224,250.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 10/09/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: This position is responsible to administer select benefit programs in compliance with federal and state regulation as well as established Bank policies. Assists in researching, analyzing, and evaluating existing benefits policies and prevailing practices among similar organizations to recommend changes to existing plans and/or develop new plans which may establish more competitive benefit programs in benefit areas assigned. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage highly complex benefit plans and policies with focus on Leave of Absence, Sick and Safe Compliance and time away programs. Assist with the design, evaluation and administration of Leave of Absence, Disability, Time Away and EAP benefit policies and programs and ensure the plans are competitive and in compliance with legal requirements. Coordinate and partner with HRIS partners for configuration and maintenance of applicable programs in HRIS system (Workday). Analyze benefits experience and utilization patterns to identify trends and areas for improvement. Participate in vendor RFP process. Manage implementation process for new vendors and programs. Reviews and coordinates the delivery of employee benefits communications. Educate employees, managers, HR partners about leave policies, programs, and updates. Responsible for third party vendor management to ensure quality service and accurate administration of plans. Assist employees and internal partners to resolve escalated benefit issues. Ensure integration of benefit programs such as disability, job protections, and benefit coverage continuation. Update and maintain plan documents and policy materials to reflect regulatory changes, updates, and best practices. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree in Human Resources or related field. Master degree preferred but not required. 5-10 years of related experience. HR/Benefits certification preferred. Strong written and oral communication skills. Must be comfortable with public speaking. Strong desire for accuracy, a concern for detail. Strong problem solving, technical and analytical abilities. Strong interpersonal skills and ability to work in a team environment. Ability to work independently with a multitude of tasks. Must be proficient in the use of PC (Microsoft Office package - Excel, Word, PowerPoint). Senior Employee Benefits Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.