Management Analyst jobs at Citi

The function of Global Finance & Business Management is dedicated to continually making our business better - strategically, financially and operationally. As a Full-Time Analyst in the Global Finance & Business Management Analyst Program, you will collaborate with our top-tier professionals to influence and shape crucial decisions and initiatives that support our businesses across the firm. You'll have the opportunity to make meaningful contributions while developing your professional expertise in a dynamic team environment. Working here means joining a collaborative, supportive team. We'll give you what you need to succeed including training, mentorship, access and exposure to senior leaders, and projects that will engage all your skills. This two-year rotational program delivers in-depth industry training, one-on-one mentorship, and hands-on experience. You'll work across the firm to strategically manage capital, drive growth and efficiencies, maintain financial reporting, and manage risk. You'll be placed as a member of one of the finance teams where you'll work in one of the following functional groups: Business Management, Controller, Financial Analysis, and Project Management. You'll provide information, analysis, and recommendations to drive decisions that impact our financial results. In addition to ongoing technical and professional skill development, we offer dedicated CPA certification support and licensure-qualifying placement. Upon completion of the program, we will work with you to identify your next role. **Job responsibilities** + Act as a trusted advisor to business and group heads by identifying, escalating, and mitigating business risks and optimizing business performance by driving key initiatives. + Ensure the overall integrity and validity of the financial statements and controls over the transaction cycle; perform critical reporting and controls functions for the organization, including legal entity, financial and regulatory and product valuation. + Create meaningful analysis and reporting in support of our businesses. Coordinate with partners across the firm to provide financial and strategic analysis, creation, oversight, and coordination of budgeting and forecasting. + Contribute to programs that are large scale and comprised of multiple projects and work streams. Initiatives drive cross lines of business or firmwide agendas for implementation of new regulations, standards or policies. **Required qualifications, capabilities, and skills** + Pursuing a B.A., B.S., or 5th year M.A. or M.S., with an expected graduation date between December 2025 and June 2026 + Ability to thrive in a dynamic and collaborative work environment + Excellent leadership, interpersonal and problem-solving skills + Excel and PowerPoint proficiency + A well-rounded academic background with an interest in financial management and data analysis **Preferred qualifications, capabilities, and skills** + Relevant internship experience and leadership in school or community organizations + Minimum cumulative GPA of 3.2 on a 4.0 scale + Working knowledge of data analytics, visualization tools, programming language tools, etc. (such as Tableau, Alteryx, Python, etc.) + Intermediate Excel Skills (Vlookup, Pivot Tables, Index Match) **Locations you may join:** + Columbus, OH + Chicago, IL + Plano, TX To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). **What's Next?** + To be considered for the Global Finance & Business Management Analyst Program, you must submit a complete and thoughtful application, which includes your resume, and location preference. + Your application and resume are a way for us to initially get to know you. It's important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria. + If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue. + This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. + HireVue is required , and your application will not be considered for further review until you have completed this step. + We strongly encourage you to complete your HireVue video(s) within three days of receiving. + Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds, and professional experiences. We will provide reasonable accommodation for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more. © 2025 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Chicago,IL $70,000.00 - $70,000.00

The function of Global Finance & Business Management is dedicated to continually making our business better - strategically, financially and operationally. As a Full-Time Analyst in the Global Finance & Business Management Analyst Program, you will collaborate with our top-tier professionals to influence and shape crucial decisions and initiatives that support our businesses across the firm. You'll have the opportunity to make meaningful contributions while developing your professional expertise in a dynamic team environment. Working here means joining a collaborative, supportive team. We'll give you what you need to succeed including training, mentorship, access and exposure to senior leaders, and projects that will engage all your skills. This two-year rotational program delivers in-depth industry training, one-on-one mentorship, and hands-on experience. You'll work across the firm to strategically manage capital, drive growth and efficiencies, maintain financial reporting, and manage risk. You'll be placed as a member of one of the finance teams where you'll work in one of the following functional groups: Business Management, Controller, Financial Analysis, and Project Management. You'll provide information, analysis, and recommendations to drive decisions that impact our financial results. In addition to ongoing technical and professional skill development, we offer dedicated CPA certification support and licensure-qualifying placement. Upon completion of the program, we will work with you to identify your next role. Job responsibilities Act as a trusted advisor to business and group heads by identifying, escalating, and mitigating business risks and optimizing business performance by driving key initiatives. Ensure the overall integrity and validity of the financial statements and controls over the transaction cycle; perform critical reporting and controls functions for the organization, including legal entity, financial and regulatory and product valuation. Create meaningful analysis and reporting in support of our businesses. Coordinate with partners across the firm to provide financial and strategic analysis, creation, oversight, and coordination of budgeting and forecasting. Contribute to programs that are large scale and comprised of multiple projects and work streams. Initiatives drive cross lines of business or firmwide agendas for implementation of new regulations, standards or policies. Required qualifications, capabilities, and skills Pursuing a B.A., B.S., or 5th year M.A. or M.S., with an expected graduation date between December 2025 and June 2026 Ability to thrive in a dynamic and collaborative work environment Excellent leadership, interpersonal and problem-solving skills Excel and PowerPoint proficiency A well-rounded academic background with an interest in financial management and data analysis Preferred qualifications, capabilities, and skills Relevant internship experience and leadership in school or community organizations Minimum cumulative GPA of 3.2 on a 4.0 scale Working knowledge of data analytics, visualization tools, programming language tools, etc. (such as Tableau, Alteryx, Python, etc.) Intermediate Excel Skills (Vlookup, Pivot Tables, Index Match) Locations you may join: Columbus, OH Chicago, IL Plano, TX To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). What's Next? To be considered for the Global Finance & Business Management Analyst Program, you must submit a complete and thoughtful application, which includes your resume, and location preference. Your application and resume are a way for us to initially get to know you. It's important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria. If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. HireVue is required , and your application will not be considered for further review until you have completed this step. We strongly encourage you to complete your HireVue video(s) within three days of receiving. Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds, and professional experiences. We will provide reasonable accommodation for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more. © 2025 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Base Pay/Salary Chicago,IL $70,000.00 - $70,000.00

JobID: 210684432 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $70,000.00-$70,000.00 The function of Global Finance & Business Management is dedicated to continually making our business better - strategically, financially and operationally. As a Full-Time Analyst in the Global Finance & Business Management Analyst Program, you will collaborate with our top-tier professionals to influence and shape crucial decisions and initiatives that support our businesses across the firm. You'll have the opportunity to make meaningful contributions while developing your professional expertise in a dynamic team environment. Working here means joining a collaborative, supportive team. We'll give you what you need to succeed including training, mentorship, access and exposure to senior leaders, and projects that will engage all your skills. This two-year rotational program delivers in-depth industry training, one-on-one mentorship, and hands-on experience. You'll work across the firm to strategically manage capital, drive growth and efficiencies, maintain financial reporting, and manage risk. You'll be placed as a member of one of the finance teams where you'll work in one of the following functional groups: Business Management, Controller, Financial Analysis, and Project Management. You'll provide information, analysis, and recommendations to drive decisions that impact our financial results. In addition to ongoing technical and professional skill development, we offer dedicated CPA certification support and licensure-qualifying placement. Upon completion of the program, we will work with you to identify your next role. Job responsibilities * Act as a trusted advisor to business and group heads by identifying, escalating, and mitigating business risks and optimizing business performance by driving key initiatives. * Ensure the overall integrity and validity of the financial statements and controls over the transaction cycle; perform critical reporting and controls functions for the organization, including legal entity, financial and regulatory and product valuation. * Create meaningful analysis and reporting in support of our businesses. Coordinate with partners across the firm to provide financial and strategic analysis, creation, oversight, and coordination of budgeting and forecasting. * Contribute to programs that are large scale and comprised of multiple projects and work streams. Initiatives drive cross lines of business or firmwide agendas for implementation of new regulations, standards or policies. Required qualifications, capabilities, and skills * Pursuing a B.A., B.S., or 5th year M.A. or M.S., with an expected graduation date between December 2025 and June 2026 * Ability to thrive in a dynamic and collaborative work environment * Excellent leadership, interpersonal and problem-solving skills * Excel and PowerPoint proficiency * A well-rounded academic background with an interest in financial management and data analysis Preferred qualifications, capabilities, and skills * Relevant internship experience and leadership in school or community organizations * Minimum cumulative GPA of 3.2 on a 4.0 scale * Working knowledge of data analytics, visualization tools, programming language tools, etc. (such as Tableau, Alteryx, Python, etc.) * Intermediate Excel Skills (Vlookup, Pivot Tables, Index Match) Locations you may join: * Columbus, OH * Chicago, IL * Plano, TX To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). What's Next? * To be considered for the Global Finance & Business Management Analyst Program, you must submit a complete and thoughtful application, which includes your resume, and location preference. * Your application and resume are a way for us to initially get to know you. It's important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria. * If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue. * This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. * HireVue is required, and your application will not be considered for further review until you have completed this step. * We strongly encourage you to complete your HireVue video(s) within three days of receiving. * Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds, and professional experiences. We will provide reasonable accommodation for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more. 2025 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans

At PNC, our people are the greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Workforce Management Program Consultant within PNC's Retail Banking Operations organization, you will be based in Pittsburgh, PA, or Cleveland, OH. Other locations may be considered within PNC's footprint. This position is primarily based in a PNC location. Responsibilities may require time in the office ranging from periodically to regularly. Some responsibilities may be performed remotely, at manager's discretion. We are seeking a results-driven, data-passionate individual to join our Retail Bank Operations Workforce Management team. This strategic role will shape the future of the workforce management program throughout the business, leveraging analytical expertise to deliver valuable insights, champion operational excellence, and implement innovative solutions that optimize workforce capacity. Key Responsibilities: * Collaborate closely with line of business production leaders to drive and infuse workforce management tools and insights within daily management routines. * Serve as a trusted advisor to line of business managers by providing expert guidance on workforce management decisions, technologies, and strategies. * Through formal end-to-end engagements, facilitate the onboarding of expanded workforce management technology features, and operationalize these tools as business wide standards. * Maintain continuity and accuracy of the workforce management program as the Retail Bank Operations organization evolves in personnel, structure, or scope of responsibility. * Interface with technology vendor partners to drive problem resolution and/or enhanced functionality. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Consults with line of business to evaluate and oversee an organization's operations or technology processes. Develops solutions to optimize process efficiency, reduce processing time, and mitigate risks. * Conducts thorough business diagnostics to identify, quantify and prioritize value creation projects. Develops and presents business case to approval committees. Responsible for overseeing implementation deliverables, cost-estimates, cost-benefit analysis, and providing rationale to how process improvement opportunities will assist in accomplishing business objectives more efficiently. * Uses broad knowledge to facilitate the redesign of organizational processes. Creates solutions that optimize process quality, efficiency, and cost. * May lead efforts to improve the quality and/or minimize process cost. Utilizes data analysis and process modeling to craft appropriate solutions that meet business requirements. Prepares and may present recommendations to governance committees for approval. Assess risks associated with current and proposed processes against business objectives and ensures alignments with the bank's and unit's risk appetite and risk management framework. * Consults with all levels of the organization to ensure that introduction of new processes is smooth and effective, and sustains or improves quality of output. Mentors individuals and teams to build capabilities. Leverages strong relationships with the Line of Business to ensure continuous improvement after initial implementation. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Change Management, Corporate Governance, Data Analytics, Process Efficiencies, Process Improvements, Risk Assessments Competencies Analytical Thinking, Consulting, Effective Communications, Flexibility and Adaptability, Influencing, Organizational Change Mgt, Organizational Savvy and Politics, Problem Solving, Project Management Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $68,000.00 - $119,600.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 11/19/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking two talented Solutions Management Consultants to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management Collaborates with specialists to evaluate and/or present solutions and related advice. Follows defined training routines, effectively reports activity, and manages follow up and sustainment. Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree) 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience. Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts. Advanced knowledge of life insurance products to include term, permanent, and health solutions. Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. Knowledgeable in the applications of Agile processes and procedures. Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: US military experience through military service or a military spouse/domestic partner Current / Active FINRA Series 7 Current / Active Life/Health license CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations 10 or more years of experience with wholesaling, sales training, and coaching on financial service products. Previous leadership experience with strong feedback delivery skills Proven track record of coaching others and driving successful behaviors. Working experience with Life, Health and Annuity products and ability to articulate complex concepts. Experience building relationships and working in a matrixed environment. Strong facilitation skills and experience building presentations. Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is: $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Liquidity Strategy Analyst Senior develops, implements and monitors liquidity management strategies at the enterprise and line of business levels, utilizing broad enterprise knowledge and expert knowledge of the financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Executes complex liquidity and financial initiatives and directs cross-functional teams in the implementation of business solutions that ensure USAA's ongoing financial strength. Communicates liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Develops complex analytical strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries. Develops and monitors liquidity policies and comprehensive contingency funding plans. Independently assesses and communicates complex regulatory capital and liquidity rules. Conducts complex balance sheet analysis integrating capital, liquidity, cash and investment strategies. Makes recommendations to leadership on analysis. Responsible for efficient deployment of liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives. Responsible for efficient management of cash positions for the enterprise, insurance, investment and banking lines of business. Advises key stakeholders on liquidity management issues according to industry best practices. Evaluates analysis and provides recommendations to governance committees if a risk tolerance is exceeded. Key contributor to Treasury initiatives in enterprise stress test planning and execution. Evaluates stress scenario results and establishes contingency plans in partnership with key business stakeholders for reporting to senior management, governance committees, and the respective boards of directors. Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Contingency Funding Plans and associated liquidity metrics for reporting to senior management, governance committees, and the respective boards of directors. Primary contributor in the preparation and communication of key liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting. Subject matter expert knowledge of Microsoft Office products including Excel. Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization. Strong written and verbal communication skills, including the ability to create and present executive-level presentations. Ability to effectively work with both internal and external partners. What sets you apart: Experience in Liquidity Management within the financial services industry. Proven expertise in risk management, including risk metric development and monitoring. Excellent communication skills to present complex analysis to senior management and regulators. Experience working with Regulatory Bodies (OCC, FRB, TDI). Chartered Financial Analyst (CFA) Designation. Master's degree in business, Finance, Mathematics, or other related field. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

JobID: 210690096 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Risk Management Oversight Lead for Credit and Cobranded Cards in the Consumer & Business Banking Risk Management group, you will play a pivotal role in safeguarding our payment products and services. In this Vice President position, you will evaluate and recommend effective fraud and scam controls to Chase's agile product owners for both new business initiatives and existing payment processes. Leveraging your expertise in credit cards, digital wallets, tokenization, card networks, and other innovative payment features, you will proactively identify and assess potential risk scenarios. You will serve as a key member of the Risk Oversight team's second line of defense, reviewing product and feature designs and advising on robust controls to ensure secure and resilient card solutions for our customers. In addition, you will work in partnership with Legal, Compliance, and Controls teams to address emerging issues and concerns, providing timely and actionable guidance. You will also communicate critical product challenges and risk insights to senior leadership, helping to shape strategic decisions and drive continuous improvement in our risk management practices. Job Responsibilities * Look for ways new and existing payment use cases can potentially facilitate fraud and scam scenarios, as well as facilitate operational and reputational risk * Have a working knowledge of cross-channel controls that are used to mitigate new and inherent risk in Digital * Know the card payment flows you oversee just as well as the Product team * Reliably represent the interests of other internal stakeholders in risk management * Collaborate with the business to solve problems but escalates within the risk management framework when the business exposes the bank to risk in an unsafe way * Stay abreast of new/changes in provisioning, tokenization, authentication, technology, and digital financial services * Deconstruct and explain complex concepts and issues in a business-friendly manner to senior/executive management * Work effectively as an individual contributor and collaborative team member on simultaneous projects. * Work well in a team environment, including cross-functional teams Required qualifications, capabilities, and skills * Bachelor's degree Minimum of 7 years in a Risk function (Fraud, Scams, or Reputational Risk * Experience with card and commerce payments, i.e. device wallets, card point of sale, network rules, etc. * Ability to defend positions and influence with quantitative analysis developed with an analytical team * Ability to work effectively with both business and technically oriented individuals * Excellent written and verbal communication skills To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Risk Analyst internship focuses on practicing skills that play a crucial role in identifying, assessing, and mitigating risk across USAA. You will learn real corporate world sophisticated quantitative techniques to model and handle risks and provide critical insights to advise strategic decisions. The opportunity may lead to selection into a two-year risk development rotational program following graduation. Rotational placings may vary depending on business needs. Our internship program lets you showcase your skills, while gaining real-life experience that'll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor. The internship is based at USAA Corporate Headquarters in San Antonio, TX, Plano, TX, and Charlotte, NC. Interns offered full-time roles may have the opportunity to work out of one of USAA's satellite locations. What you'll do: Our Risk Analyst Interns, work under direct supervision and following risk and compliance procedures and guidance, perform routine work assignments and problem resolution to support other team members, including the following tasks: Supports the team in the identification, assessment, aggregation and documentation of risks and controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations. Acquires knowledge of risk management principles and practices. Applies foundational learning to help support the implementation of new risk policies, practices, appetites, and solutions to ensure complete understanding and management of risks according to industry standard methodology. Assists in the process of improving strategies, tools, and methodologies to measure, monitor, and report risks. Acquires knowledge to assist in producing analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies. Supports cross-functional team initiatives to identify, assess, aggregate and mitigate current and emerging risk events. Applies foundational learning to help support the formulation of stress test plans for a line of business or the enterprise. What you have: To qualify, you must be pursuing a degree from an accredited college or university, and plan to graduate after the final day of the internship. Most of our interns participate the summer between their junior and senior years. Our 2026 internship will start on May 27, 2026 and last through August 7, 2026. Graduation date cannot be prior to August 7, 2026 Pursuing a bachelor's degree or higher in Business, Finance, or related field at a 4-year accredited university. 0 to 2 years of related experience and accountability for simple to moderately complex tasks and/or projects required. Foundational and conceptual knowledge of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area required. Foundational knowledge of data analysis tools and techniques. What sets you apart: Knowledge of information security/IT Knowledge of reporting and analysis, and control testing Data analytical skills, risk management interest Detail oriented/strong organization/ self-starter Proficient with Excel Compensation range: The salary range for this position is: $24 - $25. Interns will receive an intern stipend to assist with expenses. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA views its internship program as a pipeline to possible future employment. This is based on an individual's graduation date, performance, role qualifications, and business need. To be considered for possible future employment opportunities interns must meet the full-time work eligibility requirements for any given role. Thus, interns should ensure their sponsorship status and other provided information is accurately reflected on their intern application. Inadequate completion of your application may render you ineligible for further consideration in the hiring process. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market data of the position. The actual hourly rate for this role may vary by location. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Interns may not be eligible for all benefits, for more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a collaborative team member, solutions orientated and deliver premier client service, J.P. Morgan is the place for you! As a Shareholder Services Analyst within Asset Management Client Service, you will be responsible for delivering high quality service and support to financial advisors and investors of J.P. Morgan Funds. You will participate in a thorough training program covering all service and technical aspects of mutual funds and 529 college savings plans. By being a part of one of the largest and most respected Asset Managers, you will have the opportunity to develop a challenging career in the Investment Management and Financial Services industry. The Asset Management Client Service division manages over 1800 clients across Institutional, Sub Advisory, and Alternatives sectors, focusing on maintaining client relationships and expanding market reach to achieve business goals. The team collaborates with Sales, Investments, Technology, Legal, and Operations to enhance processes and drive change. Job Responsibilities Participate in problem resolution for client accounts Process trades and information requests for clients Educate clients about JPMorgan products and value add resources Work towards and obtain Securities Industry Essentials, Series 6 and Series 63 securities licenses Required qualifications, capabilities and skills Possess high energy, a great attitude and exceptional service skills Bachelor's Degree or equivalent client service experience Industry knowledge Strong written and oral communication skills Relationship building and problem solving skills Attention to detail Obtain Securities Industry Essentials, Series 6 and Series 63 securities licenses within 120 days of starting in position

Our Sales teams help our clients build stronger portfolios, for institutions, intermediaries and individuals alike. Our clients face an infinite set of portfolio building challenges. We meet them with a singular focus: to offer investment solutions designed to achieve their goals in the way that's best for them. As a Financial Advisor Services Analyst within JPMorgan, you will be tasked with a variety of responsibilities. These include acting as a resource for prospecting new business opportunities, establishing and managing client relationships, educating clients about our products, and identifying top advisors through calling efforts, mail/e-mail campaigns, and referrals. **Job Responsibilities** + Partner with internal and external Client Advisors to generate revenue growth and client retention, including: + Prospect, close business, build relationships and promote JPMorgan mutual funds + Answer incoming phone calls to the JPMorgan Funds Financial Advisor Services desk regarding Funds products and services + Create client presentations; develop prep and follow up materials for client meetings + Assist Financial Advisors with JPMorgan Funds web site questions + Liaise with Internal Client Advisors on the generation of Portfolio Insights analysis reports; document sales activity/information in Salesforce and the Product Strategy drive for tracking and Compliance purposes + Create proposals and illustrative models for key sales representatives as needed + Collaborate with team members, internal partners and investment professionals throughout the firm on projects spanning all asset classes. **Required Qualifications, Skills, and Capabilities** + 4-year degree (BA/BS) + 2+ years of financial services experience including strong knowledge of: JPMorgan Funds' products and services, and all aspects of the distribution channels through which they are sold + Specialized knowledge of JPMorgan's Insights programs - i.e. Guide to the Markets, Guide to Retirement and Portfolio Insights + Able to communicate effectively (verbal and written) with a wide variety of stakeholders - e.g. external and internal partners + Proactive with a high level of attention to detail; quick learner who can adapt to changing priorities and high pressure environment + Exceptional time management and organization skills; able to produce high quality work in a deadline driven environment + Intermediate to advanced computer skills - e.g. Salesforce, Microsoft Suite + FINRA/NASAA licenses - Series 7; Series 63 JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our Sales teams help our clients build stronger portfolios, for institutions, intermediaries and individuals alike. Our clients face an infinite set of portfolio building challenges. We meet them with a singular focus: to offer investment solutions designed to achieve their goals in the way that's best for them. As a Financial Advisor Services Analyst within JPMorgan, you will be tasked with a variety of responsibilities. These include acting as a resource for prospecting new business opportunities, establishing and managing client relationships, educating clients about our products, and identifying top advisors through calling efforts, mail/e-mail campaigns, and referrals. Job Responsibilities Partner with internal and external Client Advisors to generate revenue growth and client retention, including: Prospect, close business, build relationships and promote JPMorgan mutual funds Answer incoming phone calls to the JPMorgan Funds Financial Advisor Services desk regarding Funds products and services Create client presentations; develop prep and follow up materials for client meetings Assist Financial Advisors with JPMorgan Funds web site questions Liaise with Internal Client Advisors on the generation of Portfolio Insights analysis reports; document sales activity/information in Salesforce and the Product Strategy drive for tracking and Compliance purposes Create proposals and illustrative models for key sales representatives as needed Collaborate with team members, internal partners and investment professionals throughout the firm on projects spanning all asset classes. Required Qualifications, Skills, and Capabilities 4-year degree (BA/BS) 2+ years of financial services experience including strong knowledge of: JPMorgan Funds' products and services, and all aspects of the distribution channels through which they are sold Specialized knowledge of JPMorgan's Insights programs - i.e. Guide to the Markets, Guide to Retirement and Portfolio Insights Able to communicate effectively (verbal and written) with a wide variety of stakeholders - e.g. external and internal partners Proactive with a high level of attention to detail; quick learner who can adapt to changing priorities and high pressure environment Exceptional time management and organization skills; able to produce high quality work in a deadline driven environment Intermediate to advanced computer skills - e.g. Salesforce, Microsoft Suite FINRA/NASAA licenses - Series 7; Series 63

JobID: 210675764 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $170,000.00-$285,000.00 The Global Fixed Income Currency and Commodities team (GFICC) at J.P. Morgan Asset Management is one of the world's deepest and best-resourced fixed income managers, with expertise across all major fixed income sectors, including niche markets. Every investment decision in our fixed income solutions is underpinned by the proprietary research of a globally integrated team of sector specialists. Our shared research language, combining fundamental, quantitative valuation and technical inputs, facilitates the comparison of ideas across sectors and geographies. Global Fixed Income, Currency and Commodities manages a broad range of strategies, through funds and/or separate accounts, including broad market, long duration, stable value, intermediate high yield, emerging market debt, short and ultra-short duration, global bonds, structured products, mortgages and tax-aware strategies. The Securitized Credit Research team within Global Fixed Income, Currency & Commodities is responsible for fundamental investment research and analysis across $80+bn in securitized credit AUM across the spectrum of the securitized credit assets, including ABS, CMBS, non-agency RMBS, and CLOs. As a research analyst on the Securitized Credit team, you will conduct fundamental research and drive investment performance across the various securitized credit sectors for GFICC's strategies using both quantitative and qualitative analysis. Job Responsibilities * Conduct thorough sector and issuer due diligence, tracking trends, performance, and macroeconomic drivers to formulate investment recommendations for sectors and individual securities * Formulate buy/sell recommendations in both new issue and secondary markets and effectively communicate them to the broader investor community, including through written credit opinions * Actively monitor market themes and sector trends to identify investment opportunities * Conduct surveillance and monitoring to identify risks to holdings while also enhancing surveillance tools and processes * Develop models to enhance investment analysis and forecast performance for consumer or real-estate related assets * Aggregate and analyze large sets of data to develop and test investment opinions * Build and maintain relationships with both internal and external participants, including portfolio managers, investment specialists, issuers, rating agencies, and broker-dealers Required qualifications, capabilities and skills * 5+ years of securitized credit experience across one or more sub-sectors * Knowledge of one or more securitized sectors including ABS, CMBS, RMBS and CLO * Knowledge of Intex and/or Trepp * Strong written and verbal communication skills, with the ability to communicate concisely under typically stringent time constraints * Demonstrated ability to work effectively in a team-oriented environment and manage multiple tasks Preferred qualifications, capabilities and skills * Programming skills are a plus * Ideal experience as a research analyst, portfolio manager, banker, structurer, or trader

Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader. As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success. **Job Responsibilities:** + Manage incidents via ServiceNow for timely resolution and escalation. + Provide L1 Technology support to 2-3 technology products. + Research performance/health and resolve technical failures. + Analyze details using multiple systems to resolve problems. + Maintain strict adherence to risk procedures and complete risk training. + Assist in IMCC risk avoidance assessments. + Escalate concerns to production areas or vendor partners for resolution. + Communicate clearly with internal/external clients, including senior management. + Identify risk trends and patterns for management and technology partners. + Participate in service/process education to enhance customer experience. + Lead/support Continuous Improvement activities. **Required Qualifications, Capabilities, and Skills:** + 3 years of experience in Operations, including Risk & Control. + Strong oral & written communication skills, problem-solving skills, and organizational skills. + Advanced MS Office skills. + Attention to detail and ability to make decisions with minimal supervision. + SQL knowledge. + Flexibility and project management skills. **Preferred Qualifications, Capabilities, and Skills:** + Technical qualification/skills preferred. + B.Tech, MBA, BCom graduates considered. + Prior Level 1 incident management experience preferred. + Excellent written communication skills. + Ability to communicate across all levels of leadership. + Ability to work within a team and maintain confidentiality. + Familiarity with ATMs. **Work Schedule** Tuesday - Saturday - 1:30 pm - 10:00 pm **Shift Diff** 10% Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Systems Analyst Consultant within PNC's Asset Management Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX or Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. As a Business Systems Analyst Consultant, you will be part of an Agile engineering team where you will be responsible for technical research and analysis within our Asset Management Tech line of business Due to the nature of this position we are seeking passionate Business Systems Analysts. Candidates should have experience with the following: * Partner effectively with the Product Owners in Asset Management. * Conduct research and analysis for feature development. * Guide or actively engage in backlog refinement (grooming) sessions to ensure a shared understanding of upcoming work. * Prioritize backlog items based on their business value, alignment with project goals, and urgency. * Financial Services industry knowledge. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. * Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements . * Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed . * Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results . * Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary . PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses CBAP (Certified Business Analysis Professional) certification preferred. Pay Transparency Base Salary: $55,000.00 - $120,750.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 08/06/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Systems Analyst Consultant within PNC's Asset Management Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX or Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. As a Business Systems Analyst Consultant, you will be part of an Agile engineering team where you will be responsible for technical research and analysis within our Asset Management Tech line of business Due to the nature of this position we are seeking passionate Business Systems Analysts. Candidates should have experience with the following: * Partner effectively with the Product Owners in Asset Management. * Conduct research and analysis for feature development. * Guide or actively engage in backlog refinement (grooming) sessions to ensure a shared understanding of upcoming work. * Prioritize backlog items based on their business value, alignment with project goals, and urgency. * Financial Services industry knowledge. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. * Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements . * Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed . * Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results . * Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary . PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses CBAP (Certified Business Analysis Professional) certification preferred. Pay Transparency Base Salary: $55,000.00 - $120,750.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 08/06/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Systems Analyst Consultant within PNC's Asset Management Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX or Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. As a Business Systems Analyst Consultant, you will be part of an Agile engineering team where you will be responsible for technical research and analysis within our Asset Management Tech line of business Due to the nature of this position we are seeking passionate Business Systems Analysts. Candidates should have experience with the following: * Partner effectively with the Product Owners in Asset Management. * Conduct research and analysis for feature development. * Guide or actively engage in backlog refinement (grooming) sessions to ensure a shared understanding of upcoming work. * Prioritize backlog items based on their business value, alignment with project goals, and urgency. * Financial Services industry knowledge. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. * Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements . * Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed . * Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results . * Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary . PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses CBAP (Certified Business Analysis Professional) certification preferred. Pay Transparency Base Salary: $55,000.00 - $120,750.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 08/06/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Systems Analyst Consultant within PNC's Asset Management Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX or Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. As a Business Systems Analyst Consultant, you will be part of an Agile engineering team where you will be responsible for technical research and analysis within our Asset Management Tech line of business Due to the nature of this position we are seeking passionate Business Systems Analysts. Candidates should have experience with the following: * Partner effectively with the Product Owners in Asset Management. * Conduct research and analysis for feature development. * Guide or actively engage in backlog refinement (grooming) sessions to ensure a shared understanding of upcoming work. * Prioritize backlog items based on their business value, alignment with project goals, and urgency. * Financial Services industry knowledge. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. * Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements . * Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed . * Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results . * Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary . PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses CBAP (Certified Business Analysis Professional) certification preferred. Pay Transparency Base Salary: $55,000.00 - $120,750.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 08/06/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader. As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success. Job Responsibilities: Manage incidents via ServiceNow for timely resolution and escalation. Provide L1 Technology support to 2-3 technology products. Research performance/health and resolve technical failures. Analyze details using multiple systems to resolve problems. Maintain strict adherence to risk procedures and complete risk training. Assist in IMCC risk avoidance assessments. Escalate concerns to production areas or vendor partners for resolution. Communicate clearly with internal/external clients, including senior management. Identify risk trends and patterns for management and technology partners. Participate in service/process education to enhance customer experience. Lead/support Continuous Improvement activities. Required Qualifications, Capabilities, and Skills: 3 years of experience in Operations, including Risk & Control. Strong oral & written communication skills, problem-solving skills, and organizational skills. Advanced MS Office skills. Attention to detail and ability to make decisions with minimal supervision. SQL knowledge. Flexibility and project management skills. Preferred Qualifications, Capabilities, and Skills: Technical qualification/skills preferred. B.Tech, MBA, BCom graduates considered. Prior Level 1 incident management experience preferred. Excellent written communication skills. Ability to communicate across all levels of leadership. Ability to work within a team and maintain confidentiality. Familiarity with ATMs. Work Schedule Tuesday - Saturday - 1:30 pm - 10:00 pm Shift Diff 10%

JobID: 210680799 JobSchedule: Full time JobShift: : Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader. As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success. Job Responsibilities: * Manage incidents via ServiceNow for timely resolution and escalation. * Provide L1 Technology support to 2-3 technology products. * Research performance/health and resolve technical failures. * Analyze details using multiple systems to resolve problems. * Maintain strict adherence to risk procedures and complete risk training. * Assist in IMCC risk avoidance assessments. * Escalate concerns to production areas or vendor partners for resolution. * Communicate clearly with internal/external clients, including senior management. * Identify risk trends and patterns for management and technology partners. * Participate in service/process education to enhance customer experience. * Lead/support Continuous Improvement activities. Required Qualifications, Capabilities, and Skills: * 3 years of experience in Operations, including Risk & Control. * Strong oral & written communication skills, problem-solving skills, and organizational skills. * Advanced MS Office skills. * Attention to detail and ability to make decisions with minimal supervision. * SQL knowledge. * Flexibility and project management skills. Preferred Qualifications, Capabilities, and Skills: * Technical qualification/skills preferred. * B.Tech, MBA, BCom graduates considered. * Prior Level 1 incident management experience preferred. * Excellent written communication skills. * Ability to communicate across all levels of leadership. * Ability to work within a team and maintain confidentiality. * Familiarity with ATMs. Work Schedule Tuesday - Saturday - 1:30 pm - 10:00 pm Shift Diff 10%