AVP, Claims Contact Center
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Accountable for auto, property and/or other claims teams to deliver operational business results at scale. Responsible for member service, paying what we owe, controlling expenses, employee engagement, quality, operational risk and compliance across multiple operational areas. Sets operational goals and measures to achieve overall claims targets. Designs and implements claim's strategies supporting enterprise objectives. Collaborates and influences P&C strategies coordinating with peers to affect P&C mission objectives. Responsible for identifying and advancing broad strategic improvements to the operation including efficiency, effectiveness, compliance and regulatory adherence. Sponsors and shapes large transformational efforts across Operational areas.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ or Tampa, FL. Relocation is available for this position.
Provides executive leadership and guidance on technical matters and extends settlement authority within their process (or as delegated).
Identifies and evaluates internal and external issues of strategic importance to a product line.
Demonstrates executive-level thought leadership, strategy development, and financial and operational planning.
Leads broad functional Claims and P&C projects and may serve as an executive sponsor for projects.
Oversees the development and implementation of functional policies, procedures and guidelines.
Identifies opportunities and facilitates major improvements to processes and systems and works with internal partners to accomplish shared accountabilities.
Engages with and represents USAA with external partners as appropriate.
Works with internal partners to establish appropriate controls within operational area.
Responsible for leadership, communication, employee engagement and coordination of business and Enterprise initiatives.
Influences and executes claims servicing solutions across process, technology, workforce, third party, and/or analytics in support of P&C product competitiveness
Influences and executes operations strategy, plan, goals and objectives in support of Claims Strategy
Inspires a high performing team to deliver exceptional experiences to the members, engaged employees and achieve exceptional results.
Hires, develops, and coaches claims leaders for results delivery.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
10 years of progressive customer service, operational, military or leadership experience to include a minimum of 8 years of demonstrated P&C proficiency and experience.
6 years of people leadership experience in building, managing and/or developing high-performing teams.
Experience in developing P&C business solutions to include building a business case, creating influence and delivering results.
Executive-level business and technical acumen in the areas of effective claims handling processes, claims risk and compliance, integrated change management and front-line communications leading to operational excellence.
Proven ability to influence leaders across multiple disciplines and executive levels.
Demonstrated ability to develop and convert strategic vision into a tactical plan and execute on that plan.
Strong knowledge and applied compliance with Department of Insurance, Fair Claims Practices and Federal regulations governing claims handling.
Experience using data insights and making recommendations decision-makers.
What sets you apart:
Accomplished leader with expertise building a large contact center
Advanced technology skills using AI or IVR technology in a contact center environment
Experience building, developing, and growing teams through transformation and modernization
Strategic leadership skills focused on modernization
Experience utilizing data and insights to understand staffing requirements, productivity and workload standards
What we offer:Compensation:
The salary range for this position is: $195,230 - $351,410.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyCity Experience Manager, San Francisco - Velocity Black (Remote)
Columbus, OH jobs
Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
**What You'll do:**
+ You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'.
+ Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community.
+ Growing the community of high performance, HNW members in San Francisco
+ Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs.
+ Owning the Content & Engagement strategy for your city's member cohort.
+ Overseeing the conceiving of and execution of regular member events at inspired locations in your city.
+ You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations.
+ You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations.
+ Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does.
+ You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude.
**Basic Qualifications:** ** **
+ High School Diploma, GED, or Equivalent Certification
+ At least 5 years experience in the hospitality industry in San Francisco, CA
**Preferred Qualifications:**
+ Strong relationship building skills, customer focus and ability to collaborate
+ Strong interest and knowledge of the hospitality market and industry
+ Ability to work quickly and efficiently under pressure
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist
Richmond, VA: $115,200 - $131,500 for Manager, Concierge Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Threat Manager , Vice President
Columbus, OH jobs
JobID: 210692555 JobSchedule: Full time JobShift: Variable Base Pay/Salary: New York,NY $142,500.00-$200,000.00 The Threat Manager is vital to the Global Security Threat Management team, managing complex threat cases and improving workplace violence prevention. This role requires autonomy, expert decision-making, and specialized threat management knowledge. The Threat Manager oversees cases, leads projects, and influences key business aspects within Global Security. Responsibilities include managing security concerns, participating in the On-Call Schedule, and conducting Joint Threat Review meetings. The role also supports team development and ensures continuous improvement, safeguarding the firm's employees and assets worldwide.
As a Threat Manager within Global Security, you will provide continued support to employees through partnership with other key cross-functional partners as required. Utilize your strong technical skills to help enhance the global team's risk and controls initiatives. Reporting to a Threat Management Director, you will provide support functions for escalated threat cases throughout their entire lifecycle; support functions will include acknowledgement of case details & distribution, case management system input, process updates for TM workflow, supplemental case investigations, organization of interviews, and consult of case management and adjudication. This lifecycle will include information gathering, initial threat assessment, consultation of stakeholders, incorporation of mitigation strategies, continued monitoring and regular reviews of persons of concern.
Job responsibilities:
* Actively respond, manage and maintain cases of all case-types to include report writing and record retention
* Conduct witness interviews and provide assessments as required
* Provide program support for other GS/TM partners (Global Intelligence, Insider Risk)
* Serve as liaison support for cross-functional partners
* Provide case support for peer TMs as needed and based on caseload/on-call support
* Support the development of best practice documents and standard response protocols
* Utilize internal databases to execute long-term monitoring of persons of concern
* Leverage partnerships to continuously monitor persons of concern
* Support data integrity, TM case metrics, and trends analysis
* Leverage technical skills (Microsoft office suite, ServiceNow, ArcGIS, Sales Force, Pega, Tableau, Power Bi, etc.) to enhance teams operational excellence
Required qualifications, capabilities, and skills:
* 5+ years' experience in a threat management, law enforcement, intelligence analysis, and/or corporate security role
* BA or BS Degree in History, Criminal Justice, Intelligence, or Political Science or equivalent years of relevant experience
* Proficiency in MS office suite
* Ability to think quickly and make decisions while under pressure
* Ability to work within a team environment and achieve buy-in from stakeholders
* Strong communication skills
* Strong organization skills
* Available to travel 10%
* Able to work extended hours to include nights, weekends, and on-call as needed
Auto-ApplyCity Experience Manager, San Francisco - Velocity Black (Remote)
Richmond, VA jobs
Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives.
From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
What You'll do:
You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'.
Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community.
Growing the community of high performance, HNW members in San Francisco
Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs.
Owning the Content & Engagement strategy for your city's member cohort.
Overseeing the conceiving of and execution of regular member events at inspired locations in your city.
You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations.
You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations.
Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does.
You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude.
Basic Qualifications:
High School Diploma, GED, or Equivalent Certification
At least 5 years experience in the hospitality industry in San Francisco, CA
Preferred Qualifications:
Strong relationship building skills, customer focus and ability to collaborate
Strong interest and knowledge of the hospitality market and industry
Ability to work quickly and efficiently under pressure
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist
Richmond, VA: $115,200 - $131,500 for Manager, Concierge Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Auto-ApplyJ.P. Morgan Wealth Management - Vice President Supervisory Manager - Columbus, OH
Columbus, OH jobs
Join J.P. Morgan Wealth Management and help shape the future of our Global Supervisory team. Make a meaningful impact by leading a talented group, collaborating with business leaders, and driving operational excellence. This is your chance to develop your leadership skills, contribute to strategic initiatives, and advance your career in a supportive, growth-focused environment. Be part of a team that values innovation, mentorship, and continuous improvement. Your expertise will help us deliver sophisticated solutions to meet our clients' generational wealth management needs.
As an SM Support Manager in the Global Supervisory team, you lead a team of associates providing essential administrative support for investment sales activities. You collaborate with Supervisory Managers, drive process enhancements, and ensure operational efficiency. Together, we foster a culture of excellence, professional development, and continuous improvement. You will have the opportunity to grow your expertise and make a meaningful impact across our business.
Job Responsibilities
Direct and oversee a team of associates, ensuring high-quality administrative support
Collaborate with Supervisory Managers to coordinate and delegate tasks
Identify and implement process improvements for greater efficiency
Document and maintain administrative procedures to ensure compliance
Set performance standards, monitor productivity, and hold team members accountable
Recruit, hire, develop, and coach employees to build a high-performing team
Lead training initiatives and onboard new team members effectively
Deliver ongoing training and professional development for support staff
Organize and prepare review materials for business units
Represent the team in governance and change management meetings
Provide regular updates to management on team progress and operational metrics
Required Qualifications, Capabilities, and Skills
5 years of proven experience in team leadership and people management
7 years of experience in the securities or investment industry
Advanced knowledge of securities industry rules, regulations, and guidelines
Strong ability to synthesize insights and communicate effectively, both orally and in writing
Demonstrated personal initiative and achievement of challenging goals
Proficiency in MS Excel, Word, Access, PowerPoint, and SharePoint
Strong organizational, communication, and interpersonal skills
Experience in training, coaching, and developing staff
Ability to identify and implement process improvements
Experience in preparing business review materials and reporting to management
Bachelor's degree or equivalent experience in a directly related securities industry position
Preferred Qualifications, Capabilities, and Skills
Experience in global or cross-functional teams
Track record of entrepreneurial leadership
Experience in change management initiatives
Ability to manage special projects and contribute subject matter expertise
Experience in governance meetings and strategic planning
Advanced reporting and analytical skills
Experience in mentoring and coaching in a fast-paced environment
Auto-ApplyJ.P. Morgan Wealth Management - Central Supervisory Vice President Annuity Manager - Columbus, OH, Plano, TX and Tempe, AZ
Columbus, OH jobs
Join a team where your expertise shapes the future of financial services and client experiences. As a Central Supervisory Manager, you will play a key role in ensuring the integrity and suitability of our annuity and insurance offerings. Your insights and leadership will help us deliver exceptional service and maintain our reputation for excellence. Be part of a collaborative environment that values innovation, continuous improvement, and professional growth. Make a difference for our clients, our team, and your career.
As a Central Supervisory Manager in the Central Supervision team, you ensure the suitability and compliance of annuity and insurance products for our clients. You collaborate with colleagues across the organization to resolve supervisory issues and drive process improvements. You help train new team members and influence positive change. Together, we create solutions that make lives better and build long-term relationships with our clients.
Job Responsibilities
Conduct suitability reviews for a variety of annuity and insurance products
Escalate supervisory issues and recommend appropriate actions
Partner strategically with field Supervisory Managers and registered personnel to resolve exceptions
Review work items escalated internally by junior team members
Deliver training to newly hired team members
Identify and drive process improvements
Influence stakeholders and align them to final resolutions
Complete project work and additional tasks as assigned
Articulate findings and recommendations clearly to management
Maintain strong organization and attention to detail
Meet service level agreements and project deadlines through effective time management
Required Qualifications, Capabilities, and Skills
Minimum 7 years of experience in the securities and investment industry
Deep understanding of advisory services, products, and complex client accounts
Working knowledge of US financial regulations, including FINRA rules
Proven ability to make sound, risk-based decisions independently
Strong research, analytical, and problem-solving skills
Excellent interpersonal, verbal, and written communication skills
Ability to collaborate across multiple levels of supervision
Active and valid FINRA Series 7 license
Active and valid FINRA Series 66 (or 63 and 65), 9/10 (or 4, 24, 53), and State Life & Health Insurance license, or ability to obtain within 120 days of hire
Strong organization skills and attention to detail
Demonstrated ability to work in a dynamic, evolving team environment
Preferred Qualifications, Capabilities, and Skills
Bachelor's degree
Experience delivering training and mentoring team members
Experience driving process improvements and change initiatives
Advanced analytical skills for identifying trends and patterns
Experience influencing stakeholders and aligning teams to resolutions
Strong project management skills
Familiarity with digital solutions in wealth management
Auto-ApplyJ.P. Morgan Wealth Management - Vice President Supervisory Manager - Columbus, OH
Columbus, OH jobs
JobID: 210692878 JobSchedule: Full time JobShift: Day : Join J.P. Morgan Wealth Management and help shape the future of our Global Supervisory team. Make a meaningful impact by leading a talented group, collaborating with business leaders, and driving operational excellence. This is your chance to develop your leadership skills, contribute to strategic initiatives, and advance your career in a supportive, growth-focused environment. Be part of a team that values innovation, mentorship, and continuous improvement. Your expertise will help us deliver sophisticated solutions to meet our clients' generational wealth management needs.
As an SM Support Manager in the Global Supervisory team, you lead a team of associates providing essential administrative support for investment sales activities. You collaborate with Supervisory Managers, drive process enhancements, and ensure operational efficiency. Together, we foster a culture of excellence, professional development, and continuous improvement. You will have the opportunity to grow your expertise and make a meaningful impact across our business.
Job Responsibilities
* Direct and oversee a team of associates, ensuring high-quality administrative support
* Collaborate with Supervisory Managers to coordinate and delegate tasks
* Identify and implement process improvements for greater efficiency
* Document and maintain administrative procedures to ensure compliance
* Set performance standards, monitor productivity, and hold team members accountable
* Recruit, hire, develop, and coach employees to build a high-performing team
* Lead training initiatives and onboard new team members effectively
* Deliver ongoing training and professional development for support staff
* Organize and prepare review materials for business units
* Represent the team in governance and change management meetings
* Provide regular updates to management on team progress and operational metrics
Required Qualifications, Capabilities, and Skills
* 5 years of proven experience in team leadership and people management
* 7 years of experience in the securities or investment industry
* Advanced knowledge of securities industry rules, regulations, and guidelines
* Strong ability to synthesize insights and communicate effectively, both orally and in writing
* Demonstrated personal initiative and achievement of challenging goals
* Proficiency in MS Excel, Word, Access, PowerPoint, and SharePoint
* Strong organizational, communication, and interpersonal skills
* Experience in training, coaching, and developing staff
* Ability to identify and implement process improvements
* Experience in preparing business review materials and reporting to management
* Bachelor's degree or equivalent experience in a directly related securities industry position
Preferred Qualifications, Capabilities, and Skills
* Experience in global or cross-functional teams
* Track record of entrepreneurial leadership
* Experience in change management initiatives
* Ability to manage special projects and contribute subject matter expertise
* Experience in governance meetings and strategic planning
* Advanced reporting and analytical skills
* Experience in mentoring and coaching in a fast-paced environment
Auto-ApplySenior Penetration Tester (Web/API/Thick-Clients) - Assessments & Exercises Vice President
Columbus, OH jobs
Contribute to leading-edge security and resilience efforts, advancing protective strategies and propelling continuous improvement.
As an Assessments & Exercises Vice President in the Cybersecurity and Technology Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Design and deploy risk-driven tests and simulations (or manage a highly-skilled team that does) and inform analysis to clearly outline root-causes. In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management.
Job responsibilities
Design and execute testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements
Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation
Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement
Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics
Required qualifications, capabilities, and skills
5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises
Significant experience conducting manual penetration tests against a wide variety of applications and technologies with a focus on web, API, and thick-clients
Proficiency in software development and debugging
Understanding of local data storage, encryption, and application security
Knowledge of US financial services sector cybersecurity or resiliency organization practices, operations risk management processes, principles, regulations, threats, risks, and incident response methodologies
Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents
Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels
Preferred qualifications, capabilities, and skills
Proficiency in security concepts for both Windows and Unix-like Operating Systems
Experience in source code review and/or building software with multiple programming languages (i.e. Python, Java, Rust, etc.)
Experience in reverse engineering standalone, thick client and mobile applications
Experience with hardware hacking tools and techniques
Ability to analyze binary firmware images and reverse engineer code
Certifications like OSWE, CREST (CRT, CCT), OSCP, OSCE, GXPN, GWAPT, GPEN, BSCP
This role is also open to Atlanta GA | Chicago IL | Washington, DC | Houston TX | Jersey City NJ | McLean VA | Plano TX | Tampa FL | Brooklyn, NY | Wilmington DE.
Auto-ApplyRisk Management - Wealth Management Risk - Vice President
Columbus, OH jobs
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.
As a Vice President in risk management, you are responsible for supporting implementation of comprehensive risk management frameworks and practices for the organization. This role involves working with risk and business leaders by leading and supporting ongoing assessment and monitoring of various governance frameworks and testing reviews. You will work with senior management in risk, four business channels, and supporting functions to ensure that risk management strategies align with the organization's goals and regulatory requirements.
**Job Responsibilities**
+ Support leadership in establishment of risk management framework that includes policies, procedures, and tools for identifying, assessing, monitoring, and mitigating risks
+ Independently review and, as appropriate, challenge the 1 st LOD risk management activities and where appropriate, escalate new emerging risks or issues
+ Evaluate and escalate challenges with compliance-based independent monitoring and testing of 1 st LOD risk management activities and escalate where appropriate
+ Identify, analyze, measure, and report on risks, including aggregate risks and issues; Challenge existing policies, standards, and training to support compliance with risk's regulatory and corporate requirements
+ Support leadership with regulatory relations including Exam Management
+ Comply with risks own applicable laws, rules, regulations and implement policies and standards established by IRM with respect to its own processes.
+ Collaborate with senior management to integrate risk management into strategic planning and decision-making processes.
+ Stay informed about emerging risks and trends in the industry and recommend appropriate actions.
+ Foster a risk-aware culture within the organization by promoting open communication and collaboration on risk-related matters.
**Required qualifications, capabilities, and skills**
+ Bachelor's degree in finance, business administration, risk management, or a related field.
+ Minimum of 7 years of experience in risk management, finance, or a related field
+ Excellent analytical, problem-solving, and decision-making skills.
+ Strong leadership and team management abilities.
+ Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
**Preferred qualifications, capabilities, and skills**
+ A master's degree or professional certification (e.g., FRM, PRM, CPA) is preferred.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
New York,NY $123,500.00 - $195,000.00 / year
Assistant Vice President; Corp Inv Portfolio Analyst
New York, NY jobs
New York, New York **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (***************************************************************************************************************************
**Job Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Responsibilities:**
+ Optimize portfolios to meet risk appetite, management objectives, regulatory constraints, balance sheet, and earnings goals.
+ Interact with market participants through trade execution and meetings with external strategists and traders.
+ Estimate risk premia and return distributions.
+ Conduct scenario analysis of portfolio and prospective investments.
+ Generate proposals for portfolio rebalancing.
+ Understand the impact of various investment strategies on Enterprise Risk Management measures and limits.
+ Partner with Quantitative Finance ("QF") and Balance Sheet Management ("BSM") to enable best-practice NII and OCI modeling techniques.
+ Comply with and complete enterprise, Treasury, and regulatory oversight routines.
+ Maintain horizontal relationships with BSM and additional internal business partners such as Enterprise Capital Management ("ECM"), Global Liquidity Management ("GLM"), Strategic Asset Liability Management (""SALM""), and Compliance.
+ Recognize impacts of different products on various hedge accounting strategies.
+ Leverage knowledge of interest rate markets, and pricing and risk management of interest rate derivatives in the context of enterprise risk hedging.
+ Perform financial and statistical analysis by utilizing Excel spreadsheets and Bloomberg, and producing presentation materials to communicate findings.
+ Perform financial transaction execution activities to manage interest rate risk.
+ Collaborate with partner teams to ensure the timely completion of required documentation prior to transaction execution.
+ Remote work may be permitted within a commutable distance from the worksite.
**Required Skills & Experience:**
+ Master's degree or equivalent in Finance, Mathematics, Statistics, or related: and
+ 3 years of experience in the job offered or a related Finance occupation.
+ Must Include 3 years of experience in each of the following:
+ Leveraging knowledge of interest rate markets, and pricing and risk management of interest rate derivatives in the context of enterprise risk hedging;
+ Performing financial and statistical analysis by utilizing Excel spreadsheets and Bloomberg, and producing presentation materials to communicate findings;
+ Performing financial transaction execution activities to manage interest rate risk; and,
+ Collaborating with partner teams to ensure the timely completion of required documentation prior to transaction execution.
If interested apply online at ***************************** or email your resume to ***************** and reference the job title of the role and requisition number.
EMPLOYER: Bank of America N.A.
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Easy ApplyU.S. Private Bank - Private Banker - Executive Director or Vice President (Columbus, OH)
Columbus, OH jobs
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
Generate business results and acquire new assets, both from existing client base and new client acquisition
Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
Partner with internal specialists to provide interdisciplinary expertise to clients when needed
Connect your clients across all lines of business of J.P. Morgan Chase & Co.
Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required Qualifications, Capabilities, and Skills
Six plus years of work experience in Private Banking or Financial Services
Bachelor's Degree required
Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
Proven sales success and strong business acumen
Strong community presence with an established network
Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
MBA, JD, CFA, or CFP preferred
Proactive, takes initiative, and uses critical thinking to solve problems
Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
Experience with and in-depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate
Auto-ApplyWorkplace Solutions - Executive Services - Vice President
Columbus, OH jobs
If you seek to deliver high quality client services within the equity plan field, this may be the opportunity for you.
As an Executive Service Desk Team Lead in JP Morgan Workplace Solutions, you will be responsible for the servicing and satisfaction of our firm's executive relationships within our equity plan business. Simply put, you will be the face of J.P. Morgan to our executive population. You will seek to build and maintain relationships with these individuals by providing exceptional high-touch equity plan support while working to deliver the full value of the firm. Delivering comprehensive service, value-added product education, efficient trade facilitation, and referrals to appropriate advice channels will be the hallmarks of your success.The Executive Services Team Lead must have the ability to work effectively in a complex team-oriented and fast-paced environment with advisors, product partners and operations teams to deliver a seamless and integrated experience across our equity plan and broader Private Bank products. In partnership with the Head of Executive Participant Servicing, the Team Lead will support supervisory functions to ensure appropriate oversight. The Team Lead will also support day-to-day needs of service desk team members including assisting with questions and escalations and other related tasks.
Job responsibilities
Provide exceptional service and flawless execution on all executive requests and inquiries, such as: understanding their digital experience, where to find forms, questions on equity holdings, and transacting on shares .
Become an expert in the different types of equity vehicles and be able to articulate these nuances in a professional, easy-to-understand format both written and verbally.
Partake in business development by identifying potential business opportunities between J.P. Morgan and executives to engage in broader wealth management products/services. You will serve as the gateway to broader financial solutions available for executives.
Effectively collaborate with respective client-facing teams and internal business groups to deliver and execute client transactions.
Identify opportunities to enhance employee and caller experience through process and product changes, and provide recommendations to leadership.
Adhere to and maintain the firm's controls, policies, procedures, and FINRA regulations. This will include monitoring and adhering to certain SLAs and KPIs.
Support supervisory functions for risk mitigation and procedural oversight.
Assist with questions and escalated issues from service desk team members.
Required qualifications, capabilities, and skills
FINRA Securities Industry Essentials, Series 7, 63, 9 and 10 licenses required.
University undergraduate degree or equivalent
Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines involving multiple stakeholders
Excellent written and oral communications skills
Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Microsoft Outlook
Desired qualifications, capabilities, and skills
2+ years supporting service teams in a leadership capacity
4+ years experience with Client Service / Contact Center solutions
4+ years experience with CRM and help desk software
4+ years experience in the equity plan industry
Exposure to a wide array of financial products
J.P. Morgan Wealth Management Solutions comprises a workforce of more than 2500 professionals spanning across 50 cities globally. Within WM Solutions, diversity is not only a fundamental necessity, but a business imperative and we are committed to building an equitable workforce that represents the communities we serve. We understand the importance of inclusion, work-life balance, and our robust benefits (including comprehensive parental leave offerings, inclusive family building programs, and discounted childcare) reflect the wide-ranging needs of our increasingly diverse workforce. WM Solutions also fosters a culture of active engagement in our Business Resource Groups (BRGs), which serve as supportive networks for employees to share, develop and create community together.
Auto-ApplyVice President - Auto Fraud Risk Oversight
Columbus, OH jobs
Are you ready to make a significant impact in fraud risk management at Chase Auto? As Vice President of Auto Fraud Risk Oversight, you'll champion the development and execution of robust fraud controls across our Origination, Collections, and Dealer network. This is your opportunity to shape the future of fraud prevention, collaborate with top talent, and drive meaningful change in a dynamic environment. Join us to lead strategic initiatives, challenge the status quo, and foster a culture of fraud awareness and prevention. Your expertise will help safeguard our business and customers while advancing your career in a high-visibility leadership role.
As a Vice President of Auto Fraud Risk Oversight in Chase Auto Risk Management, you will serve as the principal risk liaison, overseeing and challenging fraud and credit abuse controls within our Origination & Collections functions and Dealer network. You'll lead efforts to identify, assess, and resolve fraud-related risks, ensuring our strategies remain effective and compliant with industry standards. This role offers the opportunity to collaborate across departments, influence senior leadership, and drive continuous improvement in fraud risk management practices.
**Job responsibilities**
+ Serve as the principal Risk liaison for fraud oversight in Originations, Collections, and Dealer network.
+ Oversee and challenge automated and judgmental fraud decision processes, ensuring robust controls.
+ Act as the primary Risk contact for fraud oversight of new initiatives and business changes.
+ Maintain deep expertise in fraud detection and prevention strategies, providing credible challenge and recommendations.
+ Coordinate with stakeholders to resolve fraud control gaps and implement timely improvements.
+ Foster a culture of fraud awareness and prevention throughout the organization.
+ Collaborate with cross-functional teams to develop and implement effective fraud risk management practices.
+ Monitor and analyze fraud trends and patterns, delivering actionable insights to senior management.
+ Develop and deliver fraud awareness training programs for employees and dealers.
+ Prepare and present regular reports on fraud activities, trends, and mitigation efforts to senior management and committees.
+ Maintain comprehensive documentation of fraud cases, investigations, and outcomes, partnering with Quality Assurance as needed.
**Required qualifications, capabilities, and skills**
+ Bachelor's degree in Finance, Business Administration, Risk Management, or related field.
+ Minimum 5 years of experience in fraud risk management, with a focus on collections and dealer fraud.
+ Strong analytical and problem-solving skills, with proven ability to interpret complex data and identify trends.
+ Excellent communication and interpersonal skills, with the ability to influence and collaborate across all organizational levels.
+ In-depth knowledge of fraud prevention techniques, industry best practices, and regulatory requirements.
+ Demonstrated experience leading fraud investigations and implementing effective mitigation strategies.
+ Ability to develop and deliver training programs on fraud awareness and prevention.
+ Experience preparing and presenting reports to senior management.
+ Proven track record of driving cross-functional collaboration and timely resolution of fraud cases.
+ Strong organizational skills with attention to detail and documentation.
+ Ability to work independently and exercise leadership courage in challenging the first line of defense.
**Preferred qualifications, capabilities, and skills**
+ Advanced degree (MBA, MS, or equivalent) in a relevant field.
+ Experience in auto finance or automotive industry risk management.
+ Familiarity with automated fraud detection systems and data analytics tools.
+ Certification in fraud examination (CFE) or related professional credential.
+ Experience developing and updating fraud-related policies and requirements.
+ Knowledge of regulatory standards impacting auto finance and fraud risk.
+ Experience partnering with Quality Assurance and compliance teams.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Global Supplier Services -Cybersecurity Assessor - Vice President
Columbus, OH jobs
The Supplier Assurance Services (SAS) team performs comprehensive risk assessments of suppliers within JPMC's Corporate Third Party Oversight (CTPO) program. SAS also supports JPMC's Cybersecurity and Technology functions by designing and implementing controls and processes to further enhance the security posture of JPMC's supply chain. SAS is part of Global Supplier Services (GSS), reporting directly to JPMC's Global Head of Corporate Third Party Oversight.
As the Supplier Cybersecurity Assessor VP within the Supplier Assurance Services (SAS) team, you will perform technology and cybersecurity control assessments of supplier environments, including their services hosted in public cloud providers. You will evaluate the effectiveness of controls in supplier infrastructure, application stacks, cloud hosts, and other technologies. You will ensure the confidentiality and integrity of JPMC's data stored in Supplier environments or ensure the availability of JPMC's services provided by suppliers. In order to effectively assess suppliers, you will stay informed of the latest cyber risks in the industry and current adversarial tactics, techniques, and procedures. Your leadership skills and proven ability to function with minimal day-to-day oversight will help you to navigate complex stakeholder organizations and sensitive JPMC supplier relationships. Your work in SAS will be a critical component of JPMC's overall defensive risk posture.
Job responsibilities
+ Partner with internal and external stakeholders, review supplier security stacks and conduct field work to ensure they are complete and meet JPMC expectations.
+ Provide cybersecurity risk and controls expertise during the onsite / virtual assessment of the supplier controls environment.
+ Identify cybersecurity risks and weaknesses within suppliers' IT and hosted cloud environments and document remediation plans.
+ Identify opportunities for process improvements to deliver increased operational efficiency and opportunities for improving supplier posture including expanded monitoring, key risk indicator tracking, etc.
Required qualifications, capabilities, and skills
+ 7+ years of experience in Technology, Technology Risk & Controls, Cyber Operations, Application Security, Cloud Security (SaaS, PaaS & IaaS), Network Security, or Cyber Resiliency within a large enterprise-level environment.
+ Subject Matter Expertise of cybersecurity operations including defensive architectures and processes to combat adversarial activities
+ Proficient in techniques for incident management, incident handling, incident investigations, root cause analysis, and related processes
+ Strong written and verbal presentation skills at the senior management level including ability to describe cyber risks in terms relatable to business stakeholders
+ Experience debating issues with senior decision makers and pushing back when necessary
Preferred qualifications, capabilities, and skills
+ Hands-on, practical experience in red teaming, blue teaming or penetration testing is a plus
+ CISSP, CCSP or similar certifications are a plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Card Loss Forecasting - Vice President
Columbus, OH jobs
JPMorgan Chase & Co. is a global leader in financial services, offering investment banking, consumer and small business services, commercial banking, and asset management. Serving millions of consumers and top corporate clients, the firm operates under the J.P. Morgan and Chase brands. The Chase Consumer & Community Banking division provides a wide range of financial services, while the Credit Loss Forecasting team plays a crucial role in managing credit card portfolio health and risk assessment.
**Chase Consumer & Community Banking (CCB)** serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others.
Within CCB Risk Management, our Credit Loss Forecasting team is responsible for forecasts of credit card delinquencies, charge-offs, and recovery of charge off accounts for budget planning, monthly outlook, and Investor Day based on various macroeconomic scenarios, and in partnership with P&A, collections, and risk strategy teams. This team is also responsible for monitoring the health of the credit card portfolio and updating stakeholders and senior management on emerging trends.
As a professional within the Card Loss Forecasting team, you will be responsible for credit forecasting for the $220B credit card portfolio. This includes producing credit card delinquency and loss forecasts by portfolio segments and providing analytical insights to senior management. This role provides an exciting opportunity to develop your skills in a fast-paced environment. Financially, credit card represents the majority of Chase's consumer credit losses. As a result, forecasted credit card losses are a focus of senior leaders, regulators, and investors, as illustrated by the extensive coverage of card losses at Investor Day and quarterly earnings.
**Job responsibilities**
+ Produce the credit card loss forecast for bank-wide budget, including forecasts for several discrete segments including policy losses, bankruptcy, deceased and recoveries and reversals
+ Build out, analyze and modify origination vintage and product level forecasts
+ Analyze and understand loss forecasting quantitative model output
+ Work with Finance, Modeling, and Risk Strategy teams to understand changes in the portfolio, model, or strategies and apply adjustments as needed
+ Create and deliver presentations and other summarizations for Executive Leadership
+ Create and run sensitivity scenarios based on economic conditions and management direction
+ Complete ah hoc analysis
+ Monitor and present delinquency and loss forecasts to key line of business partners
+ Create and validate regulatory reporting
+ Provide insight for senior management via regular risk deep dives
+ Demonstrate initiative and the ability to work on multiple projects with limited guidance, while mentoring and coaching junior analysts to develop their risk management skills and finance knowledge.
**Required qualifications, capabilities and skills**
+ A Bachelor's or Master's Degree in a quantitative discipline (Finance, Accounting, Business, Stats, Economics, Math, Engineering) or equivalent work/training
+ Minimum 5 years of credit risk management, loss forecasting, statistical modeling, model execution and/or consulting experience
+ Minimum 7 years of related analytical experience
+ Proficiency in Microsoft Office suite of products (Advanced Excel, and PowerPoint)
+ Credit risk experience in one or more US consumer credit portfolios (i.e. U.S. Mortgage, Credit Card, Automotive, Business Banking, Wealth Management, Private Banking) preferred
+ Strong knowledge of Python, SAS, SQL preferred
+ Strong analytical, interpretive, and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas
+ Excellent oral and written communication and presentation skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Cyber Intelligence Vice President -Fraud Intel
Westerville, OH jobs
Harness your expertise to shape robust cybersecurity strategies and safeguard critical assets. Your leadership will be pivotal in enhancing our resilience against evolving global cyber threats. As the Cyber Intelligence Vice President -Fraud Intel within the Cybersecurity Intelligence Group's Cybercrime and Fraud Intel team, you will uncover and assess novel and emerging fraud threats to JPMC's clients and customers with a focus on the payment card fraud landscape, including merchant services and digital wallets. You will be able to see beyond fraud detection engines and rules to provide actionable intelligence on the broader fraud landscape, and you will clearly convey your findings in formal reports.
**Job responsibilities**
+ Identify and assess emerging fraud threats to provide intelligence to internal stakeholders.
+ Maintain situational awareness of fraud actors' tactics, techniques, and procedures (TTPs) in ongoing fraud campaigns and trends.
+ Collaborate with teams throughout the firm to understand new products and services to mitigate potential fraud attack vectors.
+ Innovate and drive external intelligence collection capabilities.
+ Expertly convey findings and research in white papers and briefings to both technical and non-technical audiences.
**Required qualifications, capabilities, and skills**
+ 5+ years of experience in a cybercrime or fraud intelligence role focused on analyzing TTPs to produce landscape intelligence reports.
+ Deep knowledge of fraud attack vectors specific to payment cards, merchant services, and digital wallets, particularly those involving NFC-relay.
+ Ability to conduct independent fraud analyses and hunts using open- and closed-source research tools.
+ Proficiency with a coding language (e.g., SQL, Python) to perform data-driven analyses (e.g., variable correlations, time series analysis).
+ Excellent communication skills that include writing technical white papers and delivering presentations.
+ Strong commitment to ethical practices and doing what is right.
**Preferred qualifications, capabilities, and skills**
+ Background in fraud analysis or fraud product roles at financial institutions, card issuers, or vendors.
+ Proficiency with deep and dark web research tools, particularly those specializing in compromised card data.
+ Familiarity with ATM and POS fraud detection engines.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
New York,NY $152,000.00 - $260,000.00 / year
U.S. Private Bank - Private Banker - Vice President or Executive Director
Cleveland, OH jobs
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
**Job Responsibilities**
+ Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
+ Generate business results and acquire new assets, both from existing client base and new client acquisition
+ Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
+ Partner with internal specialists to provide interdisciplinary expertise to clients when needed
+ Connect your clients across all lines of business of J.P. Morgan Chase & Co.
+ Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
+ Strictly adhere to all risk and control policies, regulatory guidelines and security measures
**Required Qualifications, Capabilities, and Skills**
+ Six plus years of work experience in Private Banking or Financial Services
+ Bachelor's Degree required
+ Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
+ Proven sales success and strong business acumen
+ Strong community presence with an established network
+ Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
+ Focuses on the client experience and works tirelessly on the client's behalf
**Preferred Qualifications, Capabilities, and Skills**
+ MBA, JD, CFA, or CFP preferred
+ Proactive, takes initiative, and uses critical thinking to solve problems
+ Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
+ Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
+ Experience with and in-depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Cleveland,OH $170,000.00 - $225,000.00 / year
U.S. Private Bank - Private Banker - Vice President or Executive Director
Cleveland, OH jobs
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
Generate business results and acquire new assets, both from existing client base and new client acquisition
Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
Partner with internal specialists to provide interdisciplinary expertise to clients when needed
Connect your clients across all lines of business of J.P. Morgan Chase & Co.
Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required Qualifications, Capabilities, and Skills
Six plus years of work experience in Private Banking or Financial Services
Bachelor's Degree required
Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
Proven sales success and strong business acumen
Strong community presence with an established network
Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
MBA, JD, CFA, or CFP preferred
Proactive, takes initiative, and uses critical thinking to solve problems
Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
Experience with and in-depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate
Auto-ApplyU.S. Private Bank - Private Banker - Vice President or Executive Director
Cincinnati, OH jobs
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
Generate business results and acquire new assets, both from existing client base and new client acquisition
Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
Partner with internal specialists to provide interdisciplinary expertise to clients when needed
Connect your clients across all lines of business of J.P. Morgan Chase & Co.
Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required Qualifications, Capabilities, and Skills
Six plus years of work experience in Private Banking or Financial Services
Bachelor's Degree required
Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
Proven sales success and strong business acumen
Strong community presence with an established network
Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
MBA, JD, CFA, or CFP preferred
Proactive, takes initiative, and uses critical thinking to solve problems
Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
Experience with and in-depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate
Auto-ApplyVice President; Operations Lead
Chicago, IL jobs
Chicago, Illinois **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (***************************************************************************************************
**Job Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Responsibilities**
+ Collaborate with others in the organization to ensure successful implementation of chosen problem solutions.
+ Analyze information obtained from management to conceptualize and define operational problems.
+ Prepare management reports defining and evaluating problems and recommending solutions.
+ Observe the current system in operation, and gather and analyze information about each of the component problems, using a variety of sources.
+ Track all client visits/meetings and ensure all client successes are logged for weekly reporting.
+ Drive proactive client communications through regular meetings, broker reviews, and calls.
+ Track and drive resolution (both strategic and tactical where necessary) of client requests.
+ Work with clients to educate on the firm's self-service tools and industry solutions.
+ Analyze effort and support across teams by individual client.
+ Coordinate and chair internal stakeholder meetings around client updates.
+ Analyze complex query resolution from clients trading Futures and Options within Global Markets industry; queries span trades, position, lifecycle events, commission, reporting, product, and process offering.
+ Review and assess trade allocations, collateral movements and reconciliation of positions to facilitate workflow.
+ Improve clients' processes to STP by analyzing tableau metrics and their metric accuracy around trade and commission flows.
+ Test implemented SAP solutions, including unit testing, integration testing and user acceptance test.
+ Work with GMI books and records platform and testing new functionality.
+ Remote work may be permitted within a commutable distance from the worksite.
**Required Skills & Experience**
+ Bachelor's degree or equivalent in Operations Research, Mathematics, Economics, Finance, or related: and
+ 5 years of progressively responsible experience in the job offered or a related Quantitative occupation.
+ Must include 5 years of experience in each of the following:
+ Analyzing complex query resolution from clients trading Futures and Options within Global Markets industry; queries span trades, position, lifecycle events, commission, reporting, product, and process offering;
+ Reviewing and assessing trade allocations, collateral movements and reconciliation of positions to facilitate workflow;
+ Improving clients' processes to STP by analyzing tableau metrics and their metric accuracy around trade and commission flows; and,
+ Working with books and records platform and testing new functionality.
+ In the alternative, the employer will accept a Master's degree and 3 years of experience.
If interested apply online at ***************************** or email your resume to ***************** and reference the job title of the role and requisition number.
**EMPLOYER:** BofA Securities, Inc.
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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