Operations Analyst jobs at Citi - 20 jobs

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Business Applications Analyst Senior will be a key contributor within the Treasury Management - Strategy, Projects and Applications team, responsible for providing comprehensive analytical, business, and technical support across a portfolio of IT platforms, with a particular emphasis on ensuring the oversight and effective management of Treasury Management applications. This role demands extensive experience with SAP Treasury Management applications, enabling the candidate to lead business analysis initiatives/troubleshooting, develop and maintain application solutions, and drive business process improvements across various strategic functions. The analyst will also be accountable for the execution and oversight of controls, administrative responsibilities, and application support for these critical systems, advising stakeholders on IT platform direction by leveraging a strong understanding of business processes and SAP Treasury functionalities to identify and analyze technology solutions. Collaboration with diverse teams to manage dependencies, risks, and opportunities will be essential, alongside researching complex business issues, documenting requirements, directing system testing and implementation, designing documentation standards, and coaching team members to ensure robust risk management aligned with company policies, all while demonstrating proficiency in Agile methodologies and a proactive, solution-oriented mindset. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Advises and provides analytical support and recommendations to stakeholders making decisions related to business and application/IT platform direction and modifications, taking into account current and future business needs and opportunities. Maintains advanced understanding of business processes, applications/IT platform and strategic direction and advises customers on and facilitates the identification, research, and analysis of application/IT platform and technology solutions. Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified and addressed. Researches complex business issues requiring advanced knowledge of business principles and theories. Responsible for analyzing and participates in documenting business requirements for application/IT platform and data systems and directing the testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes. Leads and participates in the design and administration of standards and policies regarding application/IT platform and end user customer documentation. Provides input and participates in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform. Provides work direction and coaching to team members and may provide input on performance and development plans. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes. Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution. Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform. Advanced knowledge of Microsoft Office tools. Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls. Successful completion of an analyst assessment may be required. What sets you apart: Comprehensive experience in SAP application ownership/support, with a specific focus on treasury functions related to Liquidity and Cash Management. This includes a proven track record in troubleshooting, maintaining, and enhancing SAP systems to ensure optimal performance and user satisfaction. Proficiency in Agile methodologies. Proactive and solution oriented. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

JobID: 210682754 JobSchedule: Full time JobShift: Day : Elevate your career with us as a Vendor Management Analyst, where your efforts will shape the future of Chase Card Recovery. Join a dynamic team that values integrity, respect, and innovation, offering you opportunities for growth and development. Job Summary: As a Vendor Management Analyst within our Chase Card Recovery team, you will play a crucial role in managing vendor relationships and ensuring operational excellence. You will collaborate with internal and external partners to drive strategic changes and improve performance metrics. Your work will directly impact our customer experience and risk management outcomes. In this role, you will design and implement tools and procedures to track and measure key performance indicators. You will also conduct on-site reviews of law firms and provide meaningful feedback to stakeholders. Your contributions will help us maintain a strong control environment and achieve our business goals. Job Responsibilities: * Monitor day-to-day business results for assigned vendors. * Demonstrate exceptional judgment and communication skills. * Lead compliance-related audit activities. * Manage projects to meet critical deadlines. * Own the vendor communication process. * Consult with business partners to establish clear requirements. * Identify emerging trends and propose solutions. * Establish and maintain partnerships with external groups. * Travel for on-site reviews approximately 10%-20% of the time. Required Qualifications, Capabilities, and Skills: * Three years of business operations experience in Collection Litigations. * Outstanding written and verbal communication skills. * Strong task and priority management skills. * Ability to drive issue resolution in a fast-paced environment. * Analytic mindset with clear and persuasive presentation skills. * Detail-oriented with excellent time management skills. * Experience in analyzing and improving business processes. * Ability to monitor and analyze vendor performance data. * Bachelor's Degree or equivalent work experience. Preferred Qualifications, Capabilities, and Skills: * Programming skills/aptitude is desirable. Additional Information: * This role requires working in the office five days a week. * Relocation assistance is not available for the role. * Role is not eligible for H1B or immigration sponsorship. FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.

Due to the amazing growth and future projections of Navigator Platform, and the need to invest in world class service for our valuable dealer partners, we are looking to expand the footprint of Empower Dealer Success (EDS) operations. The associate will engage in dealer resolutions, Dealer Navigator support, call/chat, product support and billing. Responsibilities: Execute E2E Billing support Execute E2E Dealer Navigator and product support - Call/Chat Center with inbound and outbound calls Utilize all available resources and P&P for executing effective onboarding and servicing across all case and task types Establish and foster relationships with EDS vendors - web hosts and inventory aggregators Apply effective time management skills to manage daily workload Investigate issues and apply sound judgment to detect and mitigate product defects, dealer dissatisfaction, and areas of improvement Respond promptly and professionally to internal and external customers and discern when to appropriately escalate Exercise exceptional communication skills to optimize each contact with sales, external vendors, and dealer partners Responsible for continuous improvement of job knowledge by exercising active listening and engagement Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction Closely partner with product teams and provide Subject Matter Expert understanding and updates to the team and written documentation Participate in special projects and ad hoc requests as needed Job Level: Principal Coordinator Work Schedule: Monday - Saturday 8am - 7pm CST & Sunday 11am - 5pm CST (2 days off will be base on the business needs) Work from Home Technology Requirements Secure home office environment that is free from background noise and distractions Reliable private internet connection that is not supplied via cellular data or hotspot is required A private network that is password protected where you have ownership or line of site sight to every device on the network Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred To validate ISP speeds from a Chrome browser, go to *************** type Speed Test and run from the Google landing page Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. Basic Qualifications: High School Diploma, GED, or equivalent certification At least 3 years of customer service or call center experience At least 1 year of experience using Google Suite products At least 2 years of experience working in the Financial Industry Preferred Qualifications: At least 1 year of auto finance experience At least 1 year of experience in system activations, inventory management , or billing experience At least 6 months of experience using JIRA or using Salesforce At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $56,800 - $64,800 for Principal Ops Prod Coor Richmond, VA: $56,800 - $64,800 for Principal Ops Prod Coor Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Liquidity Strategy Analyst Senior develops, implements and monitors liquidity management strategies at the enterprise and line of business levels, utilizing broad enterprise knowledge and expert knowledge of the financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Executes complex liquidity and financial initiatives and directs cross-functional teams in the implementation of business solutions that ensure USAA's ongoing financial strength. Communicates liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Develops complex analytical strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries. Develops and monitors liquidity policies and comprehensive contingency funding plans. Independently assesses and communicates complex regulatory capital and liquidity rules. Conducts complex balance sheet analysis integrating capital, liquidity, cash and investment strategies. Makes recommendations to leadership on analysis. Responsible for efficient deployment of liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives. Responsible for efficient management of cash positions for the enterprise, insurance, investment and banking lines of business. Advises key stakeholders on liquidity management issues according to industry best practices. Evaluates analysis and provides recommendations to governance committees if a risk tolerance is exceeded. Key contributor to Treasury initiatives in enterprise stress test planning and execution. Evaluates stress scenario results and establishes contingency plans in partnership with key business stakeholders for reporting to senior management, governance committees, and the respective boards of directors. Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Contingency Funding Plans and associated liquidity metrics for reporting to senior management, governance committees, and the respective boards of directors. Primary contributor in the preparation and communication of key liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting. Subject matter expert knowledge of Microsoft Office products including Excel. Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization. Strong written and verbal communication skills, including the ability to create and present executive-level presentations. Ability to effectively work with both internal and external partners. What sets you apart: Experience in Liquidity Management within the financial services industry. Proven expertise in risk management, including risk metric development and monitoring. Excellent communication skills to present complex analysis to senior management and regulators. Experience working with Regulatory Bodies (OCC, FRB, TDI). Chartered Financial Analyst (CFA) Designation. Master's degree in business, Finance, Mathematics, or other related field. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Due to the amazing growth and future projections of Navigator Platform, and the need to invest in world class service for our valuable dealer partners, we are looking to expand the footprint of Empower Dealer Success (EDS) operations. The associate will engage in dealer resolutions, Dealer Navigator support, call/chat, product support and billing. **Responsibilities:** + Execute E2E Billing support + Execute E2E Dealer Navigator and product support - Call/Chat Center with inbound and outbound calls + Utilize all available resources and P&P for executing effective onboarding and servicing across all case and task types + Establish and foster relationships with EDS vendors - web hosts and inventory aggregators + Apply effective time management skills to manage daily workload + Investigate issues and apply sound judgment to detect and mitigate product defects, dealer dissatisfaction, and areas of improvement + Respond promptly and professionally to internal and external customers and discern when to appropriately escalate + Exercise exceptional communication skills to optimize each contact with sales, external vendors, and dealer partners + Responsible for continuous improvement of job knowledge by exercising active listening and engagement + Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction + Closely partner with product teams and provide Subject Matter Expert understanding and updates to the team and written documentation + Participate in special projects and ad hoc requests as needed **Job Level:** Principal Coordinator **Work Schedule:** Monday - Saturday 8am - 7pm CST & Sunday 11am - 5pm CST (2 days off will be base on the business needs) **Work from Home Technology Requirements** + Secure home office environment that is free from background noise and distractions + Reliable private internet connection that is not supplied via cellular data or hotspot is required + A private network that is password protected where you have ownership or line of site sight to every device on the network + Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) + Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions + ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred + To validate ISP speeds from a Chrome browser, go to *************** type Speed Test and run from the Google landing page + Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. **Basic Qualifications:** + High School Diploma, GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year of experience using Google Suite products + At least 2 years of experience working in the Financial Industry **Preferred Qualifications:** + At least 1 year of auto finance experience + At least 1 year of experience in system activations, inventory management , or billing experience + At least 6 months of experience using JIRA or using Salesforce **_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $56,800 - $64,800 for Principal Ops Prod Coor Richmond, VA: $56,800 - $64,800 for Principal Ops Prod Coor Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Risk Analyst internship focuses on practicing skills that play a crucial role in identifying, assessing, and mitigating risk across USAA. You will learn real corporate world sophisticated quantitative techniques to model and handle risks and provide critical insights to advise strategic decisions. The opportunity may lead to selection into a two-year risk development rotational program following graduation. Rotational placings may vary depending on business needs. Our internship program lets you showcase your skills, while gaining real-life experience that'll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor. The internship is based at USAA Corporate Headquarters in San Antonio, TX, Plano, TX, and Charlotte, NC. Interns offered full-time roles may have the opportunity to work out of one of USAA's satellite locations. What you'll do: Our Risk Analyst Interns, work under direct supervision and following risk and compliance procedures and guidance, perform routine work assignments and problem resolution to support other team members, including the following tasks: Supports the team in the identification, assessment, aggregation and documentation of risks and controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations. Acquires knowledge of risk management principles and practices. Applies foundational learning to help support the implementation of new risk policies, practices, appetites, and solutions to ensure complete understanding and management of risks according to industry standard methodology. Assists in the process of improving strategies, tools, and methodologies to measure, monitor, and report risks. Acquires knowledge to assist in producing analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies. Supports cross-functional team initiatives to identify, assess, aggregate and mitigate current and emerging risk events. Applies foundational learning to help support the formulation of stress test plans for a line of business or the enterprise. What you have: To qualify, you must be pursuing a degree from an accredited college or university, and plan to graduate after the final day of the internship. Most of our interns participate the summer between their junior and senior years. Our 2026 internship will start on May 27, 2026 and last through August 7, 2026. Graduation date cannot be prior to August 7, 2026 Pursuing a bachelor's degree or higher in Business, Finance, or related field at a 4-year accredited university. 0 to 2 years of related experience and accountability for simple to moderately complex tasks and/or projects required. Foundational and conceptual knowledge of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area required. Foundational knowledge of data analysis tools and techniques. What sets you apart: Knowledge of information security/IT Knowledge of reporting and analysis, and control testing Data analytical skills, risk management interest Detail oriented/strong organization/ self-starter Proficient with Excel Compensation range: The salary range for this position is: $24 - $25. Interns will receive an intern stipend to assist with expenses. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA views its internship program as a pipeline to possible future employment. This is based on an individual's graduation date, performance, role qualifications, and business need. To be considered for possible future employment opportunities interns must meet the full-time work eligibility requirements for any given role. Thus, interns should ensure their sponsorship status and other provided information is accurately reflected on their intern application. Inadequate completion of your application may render you ineligible for further consideration in the hiring process. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market data of the position. The actual hourly rate for this role may vary by location. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Interns may not be eligible for all benefits, for more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Position Overview You can play a critical role in the success of PNC as a member of our Retail Bank Operations team. You'll help drive crucial behind-the-scenes functions for many lines of business. This includes essential items such as managing the cash needs of our branch and ATM networks, protecting the bank from potential fraud, and identifying ways to continually improve our processes. If you're ready for exciting new challenges in your career, bring your passion and expertise to PNC. At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Work Lead within PNC's Retail Bank Operations organization, you will be based in Cleveland, OH. The position is primarily based in a PNC location. Shift - 8:30am - 5:00pm EST Monday - Friday Key Duties and Responsibilities: * Data Analysis: Gather, analyze, and interpret operational data to spot trends and identify areas for improvement throughout the fulfillment process. * Data Entry and Records Management: Accurately input and maintain information using SharePoint, Excel, Word, PowerPoint, and OneNote to ensure data integrity and accessibility. * Mail Handling: Receive and process incoming mail deposits efficiently and maintain proper records of all transactions. * Teller Work: Manage deposit transactions, rigorously adhere to cash handling procedures and compliance requirements, and reconcile and balance all transactions to ensure accuracy and completeness. * Research Accounts and Deposits: Conduct research into operational programs, including detailed investigations of accounts and deposit activities, analyze findings, and present recommendations to improve fulfillment processes or address operational issues. * Performance Monitoring: Track key performance indicators (KPIs) such as order accuracy, cycle times, and productivity rates to help the team meet its targets. * Process Optimization: Assess current workflows and recommend process improvements to boost efficiency and reduce operational costs. * Reporting: Create and distribute routine reports on fulfillment metrics, operational issues, and improvement projects to management and other stakeholders. * System Maintenance: Keep fulfillment systems and databases up to date, troubleshoot data problems, and ensure ongoing data quality. * Cross-Functional Collaboration: Collaborate with internal departments-both remotely and in-house-to resolve operational challenges and implement solutions. * Problem Solving: Detect root causes of operational issues, including diagnosing and addressing machine maintenance needs, and develop effective solutions to minimize disruptions. * Compliance and Quality Assurance: Support fulfillment operations' adherence to company policies, safety standards, and quality guidelines. Additional Responsibilities * Stakeholder Communication: Act as a point of contact for internal and external stakeholders regarding fulfillment operations. * Ad Hoc Analysis: Carry out special analyses and reporting as requested by management. * Continuous Improvement: Proactively seek out and implement best practices within fulfillment operations. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Executes routine transactions/processes of varying risk and financial value utilizing standard policies and procedures. May have specific responsibility for a specialized product or functional area. * Identifies and escalates exceptions. Partners internally with service partners to route calls, documents or other action items to complete transactions. May interact with external customers to complete transactions. * Ensures the appropriate materials and documentation are available to complete transactions. Confirms equipment is operational, if applicable. * Provides responses and documentation to inquiries and ad hoc requests for a specialized product or function. Provides feedback on workflow and work received. May participate in process improvement projects. May assist in training and onboarding of new hires. * Reviews transactions, related documents and verifies work processes to ensure accuracy and conformance to established service levels and applicable policies and procedures. May participate in risk mitigation activities and view reports to identify exceptions, monitor quality and ensure compliance. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Competencies Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically Education No Degree Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $35,500.00 - $63,050.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Application Window Generally, this opening is expected to be posted for two business days from 12/02/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader. As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success. **Job Responsibilities:** + Manage incidents via ServiceNow for timely resolution and escalation. + Provide L1 Technology support to 2-3 technology products. + Research performance/health and resolve technical failures. + Analyze details using multiple systems to resolve problems. + Maintain strict adherence to risk procedures and complete risk training. + Assist in IMCC risk avoidance assessments. + Escalate concerns to production areas or vendor partners for resolution. + Communicate clearly with internal/external clients, including senior management. + Identify risk trends and patterns for management and technology partners. + Participate in service/process education to enhance customer experience. + Lead/support Continuous Improvement activities. **Required Qualifications, Capabilities, and Skills:** + 3 years of experience in Operations, including Risk & Control. + Strong oral & written communication skills, problem-solving skills, and organizational skills. + Advanced MS Office skills. + Attention to detail and ability to make decisions with minimal supervision. + SQL knowledge. + Flexibility and project management skills. **Preferred Qualifications, Capabilities, and Skills:** + Technical qualification/skills preferred. + B.Tech, MBA, BCom graduates considered. + Prior Level 1 incident management experience preferred. + Excellent written communication skills. + Ability to communicate across all levels of leadership. + Ability to work within a team and maintain confidentiality. + Familiarity with ATMs. **Work Schedule** Tuesday - Saturday - 1:30 pm - 10:00 pm **Shift Diff** 10% Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Registered Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: * Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships * Executing money movement transactions at the request of the client and/or FA/PWA/team * Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit) * Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA/team * Educating or enrolling clients in digital tools (e.g. MS Online, eSign, eAuthorization) * Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team * Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance) * Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team * Assists Financial Advisor(s) / team in delivering against their business plan and client service model * Supporting the Financial Advisor/ team marketing strategy (e.g., website maintenance) * Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems * Assist with data entry for key client needs such as new account opening and financial planning at the direction of the FAs/PWAs/teams * Remaining current on all policies, procedures, and new platforms * Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with Financial Advisor / teams as needed) Morgan Stanley EOE committed to diversifying its workforce. * Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) * Maintaining travel itineraries, preparing expense reports, and managing the reimbursement process * Assisting with general in-office support functions such as copying, filing, and scanning documentation * Preparing and submitting expense reports for processing at the direction of the FA/PWA EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience * High School Diploma/Equivalency * College degree preferred * Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) * Two or more years of industry experience preferred Knowledge/Skills * Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts * Detail orientated with superior organizational skills and ability to prioritize * Advanced Microsoft Office skills (Word, Excel, Outlook, and PowerPoint) * Exceptional writing, interpersonal and client service skills * Strong time management skills * Team player with the ability to collaborate with others * Ability to work in a fast-paced, evolving environment * Adaptable and ability to multitask * Goal oriented, self-motivated and results driven Reports to: * Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities: + Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams. + Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions. + Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability. + Train team members on processes, tools, and reporting techniques to improve operational efficiency. + Review, research, and provide information and solutions for payment-related inquiries. + Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements. + Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions. + Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience. + Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting. + Manage special projects as assigned. Minimum Knowledge, Skills, and Abilities Required: + Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience. + Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred. + Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations. + Knowledge of payment network rules, operational process, and technical communication protocols. + Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio). + Excellent analytical skills, written and oral communication skills, and presentation skills. + Ability to design processes, write procedures, and train teams effectively. Newline Commercial Business Analyst II Total Base Pay Range 53,400.00 - 109,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

As an Operations Analyst Senior within PNC's Subpoena Processing team, you can play a critical role in the success of PNC as a member of our Retail Bank Operations team. You'll help drive crucial behind-the-scenes functions for many lines of business. This includes essential items such as managing the cash needs of our branch and ATM networks, protecting the bank from potential fraud, and identifying ways to continually improve our processes. If you're ready for exciting new challenges in your career, bring your passion and expertise to PNC. At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Analyst Senior within PNC's Retail Bank Operations - Subpoena Processing Team, you will be based in Cleveland, OH. Schedule: Monday - Friday 7:30am - 4pm EST PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Executes routine and complex transactions/processes of varying risk and financial value utilizing standard policies and procedures. May have specific responsibility for one or multiple specialized products or functional areas. * Identifies and addresses exceptions. May serve as a point of escalation for complex transactions. Partners internally with service partners to route calls, documents or other action items to complete transactions. May interact with external customers to complete transactions. * Ensures the appropriate materials and documentation are available to complete transactions. Confirms equipment is operational, if applicable. * Provides consultation and advice to internal and external customers. May review existing processes and recommend improvements and may assist with implementation. Participates in and may serve as a subject matter resource for process improvement projects. May assist in training and onboarding of new hires. * May review transactions and related documents to verify completeness, accuracy and conformance to established service levels and compliance with applicable policies and procedures. May participate in risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Competencies Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $38,000.00 - $67,600.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Application Window Generally, this opening is expected to be posted for two business days from 12/04/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Analyst Senior within PNC Wealth Management, you will be based in Cleveland, OH. The position will primarily be based at our 1900 E. 9th Street location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Executes complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. * Processes and/or reconciles complex transactions of varying risk and financial value in accordance with established policies and procedures. Identifies and addresses exceptions and serves as a point of escalation for complex transactions. Partners internally with service partners to route calls, documents or other action items to complete transactions. May interact with external customers to complete transactions. * Ensures the appropriate materials, documentation and capacity are available to complete transactions. Confirms equipment is operational, if applicable. * Provides consultation and advice to internal and external customers. Reviews existing processes, recommends improvements and may assist with implementation. Participates in and may serves as a subject matter resource for process improvement projects. May assist in training and onboarding of new hires. * Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. May review reports to identify exceptions, monitor quality and ensure compliance. May participate in risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Competencies Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $31,000.00 - $52,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Application Window Generally, this opening is expected to be posted for two business days from 12/05/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analyst Sr within PNC's Human Resources organization, you will be based in Pittsburgh, PA or Cleveland, OH. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting. * Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation. * Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process. * Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model Competencies Analytical Thinking, Business Assessment, Consulting, Effectiveness Measurement, Information Capture, Modeling: Data, Process, Events, Objects, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business Knowledge Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $64,000.00 - $86,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 10/30/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Join a dynamic team making a real impact in wealth management lending. Apply today to help clients achieve their financial goals! As a Securities Based Lending Underwriter in the Credit Middle Office Securities Based Lending team, you review and decision client applications for credit products secured by marketable securities. You help maintain the loan portfolio and support our team's commitment to client service and risk management. Job Responsibilities Analyze, structure, price, risk-grade, and document lines of credit, term loans, and standby letters of credit Provide guidance to partners on client needs within the SBL credit mandate Review transactions with credit risk, including annual reviews of existing products Approve new deals, amendments, and reviews within credit authority Maintain the overall loan portfolio Required Qualifications, Capabilities, and Skills Bachelor's degree or related prior experience Strong communication and interpersonal skills Good organizational skills and ability to work independently in a fast-paced environment Ability to work well in an integrated team with diverse personalities Preferred Qualifications, Capabilities, and Skills 4 years of private banking, asset management, or credit/lending experience General understanding of financial markets and securities industry

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities: * Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams. * Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions. * Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability. * Train team members on processes, tools, and reporting techniques to improve operational efficiency. * Review, research, and provide information and solutions for payment-related inquiries. * Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements. * Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions. * Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience. * Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting. * Manage special projects as assigned. Minimum Knowledge, Skills, and Abilities Required: * Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience. * Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred. * Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations. * Knowledge of payment network rules, operational process, and technical communication protocols. * Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio). * Excellent analytical skills, written and oral communication skills, and presentation skills. * Ability to design processes, write procedures, and train teams effectively. Newline Commercial Business Analyst II Total Base Pay Range 53,400.00 - 109,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities: + Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams. + Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions. + Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability. + Train team members on processes, tools, and reporting techniques to improve operational efficiency. + Review, research, and provide information and solutions for payment-related inquiries. + Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements. + Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions. + Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience. + Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting. + Manage special projects as assigned. Minimum Knowledge, Skills, and Abilities Required: + Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience. + Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred. + Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations. + Knowledge of payment network rules, operational process, and technical communication protocols. + Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio). + Excellent analytical skills, written and oral communication skills, and presentation skills. + Ability to design processes, write procedures, and train teams effectively. Newline Commercial Business Analyst II Total Base Pay Range 53,400.00 - 109,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description NOTE: This position is not eligible for current or future visa sponsorship. This position will report to the Fair and Responsible Banking Policy, Practice, and Model Review Manager and supports the U.S. Bancorp's Company's Fair and Responsible Banking Program Policy ("Policy") by performing discrimination risk evaluation and monitoring activities covering a wide range of models leveraged across the Company. This position will implement and maintain standards and best practices to evaluate the Company's models for fair lending and responsible banking risk, ensuring fairness and preventing unintended harm with the implementation and ongoing use of the Company's models. This position will be responsible for the implementation and maintenance of an effective risk management framework and requires an understanding of the interaction among Fair and Responsible Banking risks, Model Risk Management requirements, and other banking functions. They will provide support and oversight for the inventory of models subject to fair and responsible bank review and assessment and collaborate with the Fair and Responsible Banking stakeholders of various levels within the organization, including Corporate Compliance, Model Risk Management, Audit, Legal, and Business Line personnel, to help ensure effective risk management across the Company. This position requires an understanding of business objectives and key fair and responsible banking risk drivers across the product lifecycle as well as model development and monitoring concepts and techniques. In addition to risk management and fair lending knowledge, the successful candidate would be expected to have familiarity with statistical testing and programming, artificial intelligence and machine learning methods, and communicating technical concepts to differing audiences. We are looking for candidates with the proven ability to work and thrive in a rapid-paced, deadline-driven, and collaborative environment; who have solid project management and organizational skills; and who have the drive to continually meet new challenges. The successful candidate is expected to drive effective and efficient risk management, generate high-quality written reporting and work output, and serve in an advisory role to model stakeholders, peers, and junior staff. ESSENTIAL FUNCTIONS * Perform robust fair and responsible banking risk qualitative reviews and assessments for models used across the Company, evaluating compliance with fair lending laws and regulations, assessing inputs and explainability, escalating concerns to management, and overseeing corresponding risk mitigation efforts. * Design, develop, monitor, and support a variety of model-related guidance and training in alignment with industry-driven best practices. Ensure guidance and training is robust, updated, and considers the Company's current risk appetite. * Collaborate with fair and responsible banking statisticians when performing deep dive reviews and assessments on high-risk models. * Partner with fair and responsible banking stakeholders to perform root cause analyses and to assess potential risk drivers. * Partner with Business Line personnel and model developers to assess business needs and perform searches for less discriminatory alternatives, evaluate viability, and document findings. * Manage the fair and responsible banking model inventory and maintain appropriate controls to ensure comprehensive risk management of the Company's models. * Create reports summarizing fair and responsible banking risks and present results for review by internal and external (regulatory staff) audiences. * Ensure documented interpretations and conclusions are appropriate. * Maintain appropriate levels of documentation to support each review and assessment, ensuring the evaluation of fair and responsible banking risk is consistent with regulatory and industry expectations. * Support and prepare materials related to examination, supervisory, enforcement, or internal audit/review requests. * Provide timely risk escalation and awareness items to management and other stakeholders as appropriate. Identify and engage with the team in continuous improvement activities. Basic Qualifications * Bachelor's degree, or equivalent work experience. Degree in quantitative field (Mathematics, Statistics, Economics, etc.) is preferred. * Typically more than 10 years of applicable experience Preferred Skills/Experience * Knowledge of Regulation B, Fair Housing Act, discrimination risk concepts, fair lending examination procedures, and prohibitions against unfair, deceptive, or abusive acts or practices (UDAAP). * At least 8 years of experience in applicable laws, regulations, financial services, and risk management. * Experienced and knowledgeable regarding fair and responsible banking concepts and risks specifically related to models (knowledge of Model Risk Management concepts and expectations a plus). * Experienced and knowledgeable regarding modeling best practices as it relates to mitigating fair and responsible banking risk (statistical modeling and SAS programming experience a plus). * Experienced and knowledgeable regarding artificial intelligence and machine learning techniques and concepts. * Excellent project management and strategic skills. Must be detail oriented with a proven ability to manage a dynamic workload with multiple projects and changing priorities (experience as a project manager and/or people leader a plus). * Great presentation skills with the ability to communicate and collaborate effectively with a variety end users and management. * Writing experience (e.g., technical writing and business reporting). * Proficient with Microsoft Office packages, specifically Word, Excel, and PowerPoint. LOCATION EXPECTATIONS: This role requires working from a U.S. Bank Location three (3) or more days per week. NOTE: This position is not eligible for current or future visa sponsorship. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Bancorp Security Operations Center (BSOC) is a 24/7 global crisis monitoring and reporting center that provides Time-critical indications, warning, command and control for weather-related emergencies, natural disasters, criminal activities, and geo-political crises affecting our colleagues across the global enterprise. The BSOC is Fifth Third Bancorp's Central Alarm Monitoring Station and single point of contact for all emergency and non-emergency physical security and safety issues. The BSOC documents and reports all necessary information and coordinates communication and/or necessary actions to ensure a proper and timely response to all crisis/physical security incidents. It maintains situational awareness of local, regional, and national events that could impact Fifth Third Bank colleagues and locations. The BSOC operates 24 hours a day, 7 days a week, 365 days a year, ensuring the protection of our Colleagues, Customers, and Company through Best in Class Service. Our mission is to become the leading bank security and safety department whose capabilities, knowledge of our business and understanding of our customer allows us to ensure associate safety, mitigate losses and effectively respond to crisis situations. The Bancorp Security Operations Center Analyst is an individual contributor position within the BSOC. This role is responsible for answering incoming calls regarding suspicious activity and/or security related events, and for monitoring complex alarm and surveillance systems and coordinating appropriate response to alerts. The Bancorp Security Operations Center Analyst creates reports and maintains detailed logs of all calls and activities, and contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. This individual reports these events to our field, branch, and/or home office partners per policy and leadership guidance. The Bancorp Security Operations Center Analyst reports directly to the Security Operations Center Manager, but takes tactical direction from BSOC Supervisor and Director of CSI & BSOC Operations when directed. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Responds to alarm signals and life safety devices such as Fire Alarms, Panic, Medical, etc. * Responds to emergency and non-emergency inbound phone calls such as workplace violence, bank robbery, medical emergencies, active aggressors, etc. * Makes outgoing phone calls and dispatch proper authorities. * Operates all BSOC equipment and peripheral equipment under supervision. * Interacts with external and internal customers via telephone, email and in person independently and promote a positive customer service atmosphere. * Creates reports and maintains detailed logs of all calls and activities. * Contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. * Monitors complex alarm and surveillance systems and coordinates appropriate response to alerts. * Demonstrates excellent customer service skills when answering calls from our field, branch, or home office partners. * Responds to initial emergency issues and coordinates appropriate actions per policy related to the home offices, branch, call centers, and corporate offices. * Demonstrates expert written and verbal communication skills to accurately report incidents dealing with theft, safety, and other threat issues. * Monitors the security & safety for all colleagues, including those who travel. * Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise physical security team. * Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation. * Performs other duties as may be assigned by the SOC leadership team. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or equivalent, college degree preferred. * 1-3 year(s) of 911 Dispatching or Emergency Communications Experience, Law Enforcement or Criminal Justice related field. * Successful completion of 4 week on the job training. * Successful completion of critical skills tests (CSAA testing, PACOM, & March Training). * Ability to defuse emotional situations and effectively deliver instructions regarding safety. * Ability to multi-task and work a flexible schedule including a combination of days, evenings, nights, and weekends totaling 40 hours per week with occasional overtime. * Work effectively within a high-intensity environment answers incoming calls regarding suspicious activity and/or security related events. * Competency to perform all disaster recovery tasks, including BSOC operation. * Self-motivated problem solver with demonstrated analytical skill set. * Good organizational, multi tasking, and time management skills. * Ability to work in a team environment. * Demonstrated verbal and written communication skills, 30 wpm. * Experience with Microsoft Office Suite. WORKING CONDITIONS: * General office environment in a Central Station setting. * Extended viewing of computer monitors/screens. * Minimal domestic travel may be required. #LI-EG1 BSOC Central Station Event Analyst II - Third Shift At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Bancorp Security Operations Center (BSOC) is a 24/7 global crisis monitoring and reporting center that provides Time-critical indications, warning, command and control for weather-related emergencies, natural disasters, criminal activities, and geo-political crises affecting our colleagues across the global enterprise. The BSOC is Fifth Third Bancorp's Central Alarm Monitoring Station and single point of contact for all emergency and non-emergency physical security and safety issues. The BSOC documents and reports all necessary information and coordinates communication and/or necessary actions to ensure a proper and timely response to all crisis/physical security incidents. It maintains situational awareness of local, regional, and national events that could impact Fifth Third Bank colleagues and locations. The BSOC operates 24 hours a day, 7 days a week, 365 days a year, ensuring the protection of our Colleagues, Customers, and Company through Best in Class Service. Our mission is to become the leading bank security and safety department whose capabilities, knowledge of our business and understanding of our customer allows us to ensure associate safety, mitigate losses and effectively respond to crisis situations. The Bancorp Security Operations Center Analyst is an individual contributor position within the BSOC. This role is responsible for answering incoming calls regarding suspicious activity and/or security related events, and for monitoring complex alarm and surveillance systems and coordinating appropriate response to alerts. The Bancorp Security Operations Center Analyst creates reports and maintains detailed logs of all calls and activities, and contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. This individual reports these events to our field, branch, and/or home office partners per policy and leadership guidance. The Bancorp Security Operations Center Analyst reports directly to the Security Operations Center Manager, but takes tactical direction from BSOC Supervisor and Director of CSI & BSOC Operations when directed. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Responds to alarm signals and life safety devices such as Fire Alarms, Panic, Medical, etc. + Responds to emergency and non-emergency inbound phone calls such as workplace violence, bank robbery, medical emergencies, active aggressors, etc. + Makes outgoing phone calls and dispatch proper authorities. + Operates all BSOC equipment and peripheral equipment under supervision. + Interacts with external and internal customers via telephone, email and in person independently and promote a positive customer service atmosphere. + Creates reports and maintains detailed logs of all calls and activities. + Contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. + Monitors complex alarm and surveillance systems and coordinates appropriate response to alerts. + Demonstrates excellent customer service skills when answering calls from our field, branch, or home office partners. + Responds to initial emergency issues and coordinates appropriate actions per policy related to the home offices, branch, call centers, and corporate offices. + Demonstrates expert written and verbal communication skills to accurately report incidents dealing with theft, safety, and other threat issues. + Monitors the security & safety for all colleagues, including those who travel. + Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise physical security team. + Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation. + Performs other duties as may be assigned by the SOC leadership team. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High school diploma or equivalent, college degree preferred. + 1-3 year(s) of 911 Dispatching or Emergency Communications Experience, Law Enforcement or Criminal Justice related field. + Successful completion of 4 week on the job training. + Successful completion of critical skills tests (CSAA testing, PACOM, & March Training). + Ability to defuse emotional situations and effectively deliver instructions regarding safety. + Ability to multi-task and work a flexible schedule including a combination of days, evenings, nights, and weekends totaling 40 hours per week with occasional overtime. + Work effectively within a high-intensity environment answers incoming calls regarding suspicious activity and/or security related events. + Competency to perform all disaster recovery tasks, including BSOC operation. + Self-motivated problem solver with demonstrated analytical skill set. + Good organizational, multi tasking, and time management skills. + Ability to work in a team environment. + Demonstrated verbal and written communication skills, 30 wpm. + Experience with Microsoft Office Suite. WORKING CONDITIONS: + General office environment in a Central Station setting. + Extended viewing of computer monitors/screens. + Minimal domestic travel may be required. #LI-EG1 BSOC Central Station Event Analyst II - Third Shift At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.