Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
This role is for an Audit Data Analyst II - Staff Auditor (Intermediate) responsible for performing audit data analytics in collaboration with audit teams. The position involves driving innovation in audit execution by finding opportunities for data analytics and by developing, deploying, and supporting data analysis solutions. Candidates are expected to have two or more years of experience in data analytics, with an understanding and experience in Tableau, Python, and/or Snowflake. Previous audit experience is considered a plus.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position.
What you'll do:
Implements data analytics approaches in support of internal audits.
Applies data-driven analytic capabilities to identify anomalies, outliers, emerging trends, and operational risks within assigned audits.
Applies analytical approaches to draw conclusions and make 'insight to action' recommendations to answer both audit/business objectives.
Translates recommendation into communication materials to effectively present to colleagues for peer review and senior/lead analysts.
Delivers analysis and findings to mid-level management, garners support for recommendations to assist in driving business decisions.
Assist the team in navigating within diverse environments to locate, validate, extract, and format data for data analysis testing.
Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
Builds knowledge in designing data visualizations with more complex tools to support analytical and reporting needs.
Assist and begins to build recurring and continuous reporting and automation solutions in various analytics tools (e.g., SQL or SAS) to support risk identification.
What you have:
Bachelor's degree in quantitative analytics, Economics, Finance, Statistics, Mathematics, Operations Research, Data and/or Business Analysis, Data Science, or other quantitative subject area. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
2 years of data analytical experience to include visualization tools.
1 year experience applying and working on data and analytics in an audit, risk, or similar controls environment.
1 year SQL or SAS data programming experience.
Ability to understand and/or identify issues from a data perspective.
Experience communicating data to peers and business partners.
Experience working on business reporting or dashboards.
Experience developing operational reporting.
Experience in data processing, database programming, and/or data analytics.
Ability to develop data solutions that are efficient, effective, and essential.
What sets you apart:
Experience in Tableau, Python and/or Snowflake
Audit experience
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $69,920- $133,620.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$69.9k-133.6k yearly Auto-Apply 6d ago
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Vendor Management Analyst II - Collections Litigation
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210682754 JobSchedule: Full time JobShift: Day : Elevate your career with us as a Vendor ManagementAnalyst, where your efforts will shape the future of Chase Card Recovery. Join a dynamic team that values integrity, respect, and innovation, offering you opportunities for growth and development.
Job Summary:
As a Vendor ManagementAnalyst within our Chase Card Recovery team, you will play a crucial role in managing vendor relationships and ensuring operational excellence. You will collaborate with internal and external partners to drive strategic changes and improve performance metrics. Your work will directly impact our customer experience and risk management outcomes.
In this role, you will design and implement tools and procedures to track and measure key performance indicators. You will also conduct on-site reviews of law firms and provide meaningful feedback to stakeholders. Your contributions will help us maintain a strong control environment and achieve our business goals.
Job Responsibilities:
* Monitor day-to-day business results for assigned vendors.
* Demonstrate exceptional judgment and communication skills.
* Lead compliance-related audit activities.
* Manage projects to meet critical deadlines.
* Own the vendor communication process.
* Consult with business partners to establish clear requirements.
* Identify emerging trends and propose solutions.
* Establish and maintain partnerships with external groups.
* Travel for on-site reviews approximately 10%-20% of the time.
Required Qualifications, Capabilities, and Skills:
* Three years of business operations experience in Collection Litigations.
* Outstanding written and verbal communication skills.
* Strong task and priority management skills.
* Ability to drive issue resolution in a fast-paced environment.
* Analytic mindset with clear and persuasive presentation skills.
* Detail-oriented with excellent time management skills.
* Experience in analyzing and improving business processes.
* Ability to monitor and analyze vendor performance data.
* Bachelor's Degree or equivalent work experience.
Preferred Qualifications, Capabilities, and Skills:
* Programming skills/aptitude is desirable.
Additional Information:
* This role requires working in the office five days a week.
* Relocation assistance is not available for the role.
* Role is not eligible for H1B or immigration sponsorship.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Our Liquidity Strategy Analyst Senior develops, implements and monitors liquidity management strategies at the enterprise and line of business levels, utilizing broad enterprise knowledge and expert knowledge of the financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Executes complex liquidity and financial initiatives and directs cross-functional teams in the implementation of business solutions that ensure USAA's ongoing financial strength. Communicates liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC.
Relocation assistance is not available for this position.
What you'll do:
Develops complex analytical strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries.
Develops and monitors liquidity policies and comprehensive contingency funding plans.
Independently assesses and communicates complex regulatory capital and liquidity rules.
Conducts complex balance sheet analysis integrating capital, liquidity, cash and investment strategies. Makes recommendations to leadership on analysis.
Responsible for efficient deployment of liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives.
Responsible for efficient management of cash positions for the enterprise, insurance, investment and banking lines of business.
Advises key stakeholders on liquidity management issues according to industry best practices.
Evaluates analysis and provides recommendations to governance committees if a risk tolerance is exceeded.
Key contributor to Treasury initiatives in enterprise stress test planning and execution.
Evaluates stress scenario results and establishes contingency plans in partnership with key business stakeholders for reporting to senior management, governance committees, and the respective boards of directors.
Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Contingency Funding Plans and associated liquidity metrics for reporting to senior management, governance committees, and the respective boards of directors.
Primary contributor in the preparation and communication of key liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting.
Subject matter expert knowledge of Microsoft Office products including Excel.
Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization.
Strong written and verbal communication skills, including the ability to create and present executive-level presentations.
Ability to effectively work with both internal and external partners.
What sets you apart:
Experience in Liquidity Management within the financial services industry.
Proven expertise in risk management, including risk metric development and monitoring.
Excellent communication skills to present complex analysis to senior management and regulators.
Experience working with Regulatory Bodies (OCC, FRB, TDI).
Chartered Financial Analyst (CFA) Designation.
Master's degree in business, Finance, Mathematics, or other related field.
Compensation range: The salary range for this position is: $114,080 - $218,030.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$75k-92k yearly est. Auto-Apply 41d ago
Commercialization & Strategic Execution
U.S. Bank 4.6
Columbus, OH jobs
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
Are you ready to shape the future of Partner Revenue and accelerate growth? As a transformative leader, you champion Partner Revenue priorities and drive business performance across the organization. In this pivotal role, you guide innovative solutions from concept to successful market launch and sales adoption. By building strong cross-departmental partnerships, advocating for channel objectives, and harnessing the power of data-driven insights, you spearhead strategic initiatives that accelerate revenue both in-year and long-term.
Directly and through partnership with staff, you manage and coordinate the operational activities for assigned functional area(s)/region(s). You ensure quality service and effective operations support for all assigned internal and external customers. You lead high-performance teams of both entry-level and skilled professionals by setting goals, providing ongoing feedback, measuring progress, recognizing success, and building accountability. You oversee adherence to corporate policies and procedures and ensure compliance with applicable laws and regulations within your area of responsibility. You participate in reviewing and improving operational systems and procedures relevant to your assigned units.
**Basic Qualifications**
+ Bachelor's degree, or equivalent work experience
+ Typically eight or more years of relevant experience
**Key Responsibilities**
**Strategic Alignment & Collaboration**
+ Work with Partner Revenue Sales Leadership to establish strategic priorities and understand the needs of our sales and partner teams.
+ Forge strong cross-functional partnerships to champion Partner Revenue priorities to accelerate channel growth.
+ Collaborate on development, commercialization, go-to-market strategies, adoption, and continuous improvement initiatives to unlock new revenue opportunities.
**Project Management**
+ Define Go to Market Projects with objectives, deliverables and intended outcomes for revenue growth.
+ Develop and maintain detailed project plans, and coordinate with cross-functional teams to ensure delivery timelines are aligned with revenue expectations.
+ Conduct post-project evaluations to identify lessons learned and recommend improvements.
**Performance Management & Optimization**
+ Track and analyze strategic initiatives, analyze results and trends to identify best practices and areas for improvement.
+ Optimize Partner Revenue path to plan strategies using data to develop performance tracking systems, establish targets and forecasts, and allocation of resources for maximum impact.
+ Drive continuous improvement and strategic planning by implementing feedback mechanisms, leverage market insights, and develop business cases for new processes, products, and services to support strategic decision-making and enhance sales and partner enablement.
**Preferred Skills and Experience**
+ Expert knowledge of both Merchant Services and Elavon/MPS
+ Proven ability to manage cross-functional teams and complex projects
+ Strong data and analytics skills to inform strategic decisions
+ Experience in tracking performance and providing actionable, data-driven feedback
+ Demonstrated success in developing and launching go-to-market strategies
+ Strong relationship-building skills across multiple departments
+ Commitment to continuous improvement and innovation in sales processes
+ Excellent communication, collaboration, and leadership abilities
+ Ability to work collaboratively in a fast paced and dynamic environment
+ Strategic and independent thinker with a track record of driving results
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** .
**Benefits:**
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
**E-Verify**
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126,820.00 - $149,200.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
**Posting may be closed earlier due to high volume of applicants.**
$126.8k-149.2k yearly 12d ago
Catastrophe Modeling Analyst (Mid-level)
USAA 4.7
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As part of Catastrophe Modeling team in the P&C Catastrophe Risk Management organization, this individual will run catastrophe modeling software, validate that modeled loss results are appropriate for USAA's property and auto lines of business, understand and communicate nuances behind modeled loss results, recommend and apply overlays or adjustments as needed, improve processes, and maintain strong model documentation. This role will work collaboratively with other areas, such as Pricing, State Management, Product Management, Exposure Analytics Team, Underwriting, CFO Forecast & Planning team, and Reinsurance team, to achieve the best possible business solutions to quantify and manage USAA's catastrophe risk.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.
What you'll do:
Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies.
Applies advanced analytical techniques to tackle business problems that are typically medium to large scale with impact to current and/or future business strategy.
Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change.
Translates recommendation into communication materials to optimally present to colleagues for peer review and mid-to-upper-level management.
Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
Identifies and captures the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply.
Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
Understands and embraces emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
Delivers analysis/findings in a manner that conveys understanding, influences mid to upper-level management, garners support for recommendations, drives business decisions, and influences business strategy.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance).
Demonstrates proficiency in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
What sets you apart:
Advanced Degree in an Engineering field, Climate Science field, Mathematics or Statistics.
4 years of catastrophe model development and/or validation experience, deep understanding of catastrophe models, experience modifying catastrophe models or their output to improve quantification of risk of loss, and/or experience developing/implementing full solutions to quantify catastrophe risk by deploying probabilistic models in conjunction with risk scoring models and other analytical tools.
Experience developing and/or using vendor catastrophe models, such as Verisk/AIR, KCC, Cotality/CoreLogic, or Moody's/RMS.
Experience demonstrating strong learning agility, creative problem solving, project management skills, ability to identify and implement process improvements, strong written and verbal communication skills, and initiative.
Ability to work in collaboration with the team and with external business partners, as well as an ability to work independently.
Certified Catastrophe Risk Management Professional (CCRMP) or Certified Specialist in Catastrophe Risk (CSCR) credentials are a plus.
Experience programming in Python.
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $93,770 - $168,790.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$93.8k-168.8k yearly Auto-Apply 12d ago
Finance & Business Management
Jpmorganchase 4.8
Columbus, OH jobs
Financial Analysis is responsible for partnering across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting. Our Financial Planning and Analysis (FP&A) teams are responsible for a wide range of activities including financial control, forecasting and budgeting, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g. dashboards), and advising the line of business CFOs on how to increase profitability and efficiencies.
You will analyze, prepare, and reconcile accounting and technical data as well as prepare reports, while always thinking of and devising ways to streamline and minimize cycle times through automated applications and process improvement. You will also help develop recommendations effecting business procedures and operations and maintain financial and reporting systems. In addition, you will assist the department and other team members with special projects or components of other projects as needed.
In a Financial Analysis role, you would be responsible for:
Managing annual/continual financial planning activities for product areas, providing business rational and decisions for all month-end financial performance and forecasting, conducting reviews and analysis on product financial performance, consumption/demand planning, budgeting, billing, trends, and exception reports
Efficiency reporting, analytics and strategy - including, but not limited to - location strategy, span of control, reporting and analytics
Creating financial business cases supporting business initiatives
Reporting on and monitoring key metrics, driving data quality initiatives across the product area, and helping define future needs of the product area
Developing and tracking performance metrics, creating presentations, and generally providing financial analysis on a variety of topics to senior management
Performing variance analysis to understand the key drivers of the results and presenting commentary to senior managers, explaining changes from prior forecasts/budgets
Helping design new reports and dashboards to efficiently deliver the financial results to senior management
Enhancing controls and streamlining processes, introducing automation where possible
Qualifications
Bachelor's degree in Accounting, Finance or a subject of a technical nature
4+ years of work experience, preferably in Financial Services, and/or accounting/controller background
Advanced skills in Excel and PowerPoint
Proficiency with data mining/gathering and manipulation of data sets
Inquisitive, enthusiastic and diligent, and capable of challenging peers
Strong verbal and written communication skills with the ability to articulate complex issues clearly
Ability to create ad hoc reporting for senior management
Proven track record for executing on special projects / assignments with often little lead time or information
Highly motivated and able to thrive and think clearly under pressure and tight deadlines
Team player with the ability to be respected as a trusted partner for the Business, Finance, and FP&A Teams
Highly motivated self-starter with excellent time management/prioritization skills
Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
$62k-85k yearly est. Auto-Apply 60d+ ago
Lead Business Strategy & Planning Analyst
USAA 4.7
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Join our Member Value team as a Lead Business Strategy Analyst. This role is instrumental in shaping the future of our member service experiences by bridging in-depth analytics with strategic foresight. You will analyze current trends, identify emerging opportunities, and develop robust plans to drive higher member satisfaction and value. You will collaborate closely with business leaders to translate strategic vision into actionable plans. This is a unique opportunity to apply your analytical and strategic planning skills to set the course for the future of member experience.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA.
Relocation assistance is not available for this position.
What you'll do:
Leads discussions with key stakeholders to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy.
Oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further.
Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience and provides support to lower levels towards this effort.
Collaborates with key stakeholders to evaluate and uncover complex or critical strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.
Effectively influences and drives strategic agreement utilizing subject matter expertise and interpersonal and negotiation skills.
Serves as a team lead and provides guidance and on-the-job training to team members.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of data and/or analytics or strategy consulting experience; OR a minimum of 6 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 8 years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6 years of experience in data and/or analytics or strategy consulting.
Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights.
Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics.
Experience influencing business decisions.
Strong analytical skills with experience using hypotheses-driven problem solving.
Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
What sets you apart:
Prior U.S. military service or being a military spouse/domestic partner is highly valued.
Expert-level understanding of Agile methodologies and proven ability to effectively manage organizational demand and capacity by identifying, prioritizing, and optimizing work across multiple teams.
Understanding of the customer/member journey, service operations, and broader business strategy, with the ability to connect analytical insights to overarching business objectives.
Demonstrated ability to develop strategic plans, identify future trends, and translate findings into actionable strategic initiatives that enhance member experience across all touchpoints.
Exceptional communication and presentation skills, with a proven talent for translating complex insights and strategic recommendations into compelling narratives, driving buy-in and action.
Proven ability to tackle complex challenges, develop data-driven recommendations, and critically assess strategic options to inform planning and execution.
Ability to work independently, manage strategic planning projects effectively, and proactively identify opportunities for analytical exploration and strategic advancement.
Compensation range: The salary range for this position is: $127,310 - $243,340.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$62k-73k yearly est. Auto-Apply 6d ago
Business Support Analyst Lead - Property & Casualty PMO
USAA 4.7
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Business Support Analyst Lead supporting the Property & Casualty Portfolio Management Office, you will be instrumental in ensuring the health and success of the P&C Portfolio and its shared functions by expertly identifying, analyzing, and visualizing intricate business data. Your ability to generate profound insights will directly enable strategic decision-making and drive significant business outcomes. This role entails exceptional stakeholder management, effective communication, a commitment to fostering transparency, and a proven track record of delivering tangible value through impactful recommendations aligned with overarching business objectives.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
• Evaluates complex business data and trends to recommend changes in methods or procedures to increase efficiency and facilitate significant improvements to processes and systems.
• Provides support and direction to team members and functional partners with identifying and solving identified opportunities, resolving gaps as they are identified and updating reporting metrics.
• Applies subject-matter-expert functional knowledge to produce complex work deliverables in support of departmental and enterprise initiatives such as audit reviews, business strategy development and project business support.
• Assists and mentors team members and project managers in developing
problem solving approach, identifying gaps, and determining optimal way to aggregate and communicate findings.
• Manages broad functional projects and/or participates as a SME resource on larger initiatives to support business requirements.
• Represents the business or staff agency as the subject matter expert and may be a proxy for middle-management leadership.
• Maintains broad system knowledge, stays current on all system enhancements, identifies training needs and implements plans.
• Maintains broad business knowledge, stays current on key business strategies and initiatives and identifies opportunities for support and enablement.
• Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
• Provides insight, analyses, advice and recommendations to keep business on operational and financial plan.
• Gathers information, analyzes data and trends to identify and implement business optimization opportunities.
• Supports team with assigned analysis, contributes to discussions of strategic options and recommendations.
• Develops/advises on policies, standards, risk management and controls related to relevant processes.
• Coaches and provides on-the-job training for other team members.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
• Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations.
• Knowledge of business operations and systems/business requirements processes.
• Experience facilitating and driving collaboration to common understanding of business requirements and driving standard enterprise-wide business processes.
• Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL.
• Experience applying best practices to identifying and interpreting trends or patterns in data to develop recommendations to improve business operations.
What sets you apart:
• Prior U.S. military service or being a military spouse/domestic partner is highly valued.
• Ability to analyze data from various sources (e.g. financials, key results, initiative status) and draw meaningful conclusions.
• Strong understanding of portfolio management methodologies and their core data components.
• Experience providing effective challenge of assumptions and methodology for cost benefit analysis/business cases.
• Extensive experience with data design and visualization using business intelligence platforms such as Tableau
• Ability to translate complex data into clear, actionable narratives and recommendations that drive significant change.
• Exceptional verbal and non-verbal communication and presentation skills to effectively convey insights to diverse audiences, including senior leadership.
Compensation range: The salary range for this position is: $103,450.00 - $197,730.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$103.5k-197.7k yearly Auto-Apply 4d ago
2027 Asset Management Product Summer Analyst Program
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210691737 JobSchedule: Full time JobShift: Base Pay/Salary: Los Angeles,CA $100,000.00-$100,000.00; San Francisco,CA $100,000.00-$100,000.00; New York,NY ; $100,000.00-$100,000.00; Columbus, OH $100,000-$100,000 USD
Are you curious about portfolio management and investment strategies? We're looking for energetic, creative talent to join our global team of experts in evaluating new investments for a diverse base of clients. You will have the opportunity to start in New York to gain insights into business strategies before joining an investment products team.
As a Summer Analyst in the 2027 Asset Management Product Program, you will collaborate with industry experts to develop investment solutions for institutional investors, mutual funds, ETFs, and other large-scale clients-including corporations, governments, and not-for-profit organizations-worldwide. You'll work with client portfolio managers, traders, research analysts, marketers and client advisors to analyze and execute investments strategies. These solutions will give you exposure to the various asset classes, including equities, fixed income, real assets, hedge funds and private equity.
Working here means joining a collaborative, supportive team. We want your diverse perspective to help us innovate the next wave of products and solutions for our clients. You'll have what you need to succeed - from training and mentorship from senior leaders to projects that engage your skills.
Job Responsibilities:
* Collaborate with mentors and a supportive team to learn and grow.
* Develop innovative ideas to enhance our business.
* Undertake assignments that directly impact clients, helping them achieve their business goals.
* Network with industry leaders and access best-in-class training.
* Sharpen technical skills and finance and accounting principles.
Required Qualifications, Capabilities, and Skills:
* Pursuing a Bachelor's or Master's degree (No MBA).
* Attending a college/university in the U.S.
* Expected graduation date of December 2027 - June 2028.
* Excellent communication and presentation skills.
* Strong quantitative skills and a passion for investing.
* Exceptional organizational skills and multitasking ability.
* Strong initiative, energy, and confidence.
* Good judgment and discretion with confidential information.
Preferred Qualifications, Capabilities, and Skills:
* Background in financial accounting, financial analysis, or mathematics is a plus.
* Genuine interest in financial markets, investing, and macro-level economics.
We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.
Work Authorization:
To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.)
Locations
Locations and teams you may join:
* Equities - New York
* Global Fixed Income Currencies and Commodities - New York
* Global Fixed Income Currencies and Commodities - Columbus
* Global Fixed Income Currencies and Commodities - Leveraged Credit Team - Indianapolis
* Alternatives: Hedge Funds - New York
Alternatives: Private Equity - New York
* Alternatives: Real Estate - New York
* Alternatives: Real Estate - Los Angeles
* Alternatives: Private Credit / Special Situations - New York
* Global Liquidity - New York
* Multi Asset Solutions - New York
* Multi Asset Solutions - Columbus
* ETFs - New York
* Quantitative / Research - New York
Team preference and location will be taken into consideration on your application. You will not be reviewed for teams that you do not list as a preference. Once your application is submitted, you cannot change your team and location preferences.
Learn more about our teams below:
* Equities: We manage a broad range of equity investment strategies globally with dedicated portfolio managers, research analysts and traders who have expertise in helping clients of all sizes.
* Global Fixed Income Currencies and Commodities: We manage global bond strategies that invest across a broad range of sectors including government, corporate, securitized, and emerging market debt. Our solutions are available to individual clients through our active mutual fund and ETF offerings as well as institutional clients. Our team includes portfolio managers, research analysts, investment specialists, traders, and risk management.
* Leveraged Credit: Our team manages over $70 billion in assets with a strong history of long-term performance. We combine portfolio management, credit research, and trading to deliver innovative investment solutions for a diverse range of clients. You'll work with senior professionals to evaluate high yield bonds, leveraged loans, and private credit, gaining hands-on experience and actively contributing to the investment process.
* Alternatives: Explore a diverse range of alternative investment opportunities across hedge funds, private equity, real estate, and private credit in key financial hubs like New York and Los Angeles.
* Hedge Funds: We manage hedge fund portfolios for institutional and high net worth individuals, offering a broad range of products and capabilities to help investors reach their objectives.
* Private Equity: We build and maintain the private equity portfolios for our clients.
* Real Estate: Where innovation meets opportunity. We come up with innovative ways to invest in real estate.
* Global Liquidity: We help clients invest within a range of currencies, risk levels and durations, including taxable and tax-free money market funds, short-term fixed income funds and separately managed accounts.
* Multi-Asset Solutions: We manage multi-asset portfolios investing across equities, fixed income, alternatives, and FX. Our strategies are informed by the insights of our quantitative and fundamental research teams and access the investment solutions from across JPMorgan Asset Management. Clients access MAS's strategies through active mutual funds, model portfolios, and custom institutional accounts. Our team includes portfolio managers, quantitative research analysts, fundamental macroeconomic strategists, investment specialists, and risk management.
Join us
At JPMorganChase, we're creating positive change for the diverse communities we serve. We do this by championing your innovative ideas through a supportive culture that helps you every step of the way as you build your career. If you're passionate, curious and ready to make an impact, we're looking for you.
J.P. Morgan Asset Management designed a YouTube video series to help future talent better understand what is Asset Management and why it's so important. Click here to view the series.
What's next?
Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are way for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible.
After you confirm your application, we will review it to determine whether you meet required qualifications.
You will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.
JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
$100k-100k yearly Auto-Apply 17d ago
2027 Asset & Wealth Management Risk Summer Analyst Program
Jpmorgan Chase 4.8
Columbus, OH jobs
Are you an analytical thinker eager to tackle complex challenges, drive innovation, and make an impact in risk management? Join us as a 2027 Asset & Wealth Management Risk Summer Analyst at J.P. Morgan, an industry leader in providing asset and wealth management services with over 200 years of experience. Working here means joining a collaborative, supportive team. We value your diverse perspective to help us innovate the next wave of products and solutions for our clients.
As a Risk Summer Analyst in Asset & Wealth Management, you'll have the resources you need to succeed, including training, mentorship from senior leaders, and engaging projects. Our nine-week program begins with a week of induction, providing training and orientation to our businesses. You'll gain the technical and practical knowledge needed to start contributing to our teams. Top performers may receive a full-time offer at the end of the summer. You'll work alongside top-tier professionals, shaping decision-making and developing models that manage our financial reputation and regulatory performance. You'll also help mitigate and manage risk, building critical capabilities that allow the firm to manage any kind of market.
**Job Responsibilities:**
+ Collaborate with industry experts to identify, assess, and manage risks facing the Bank and our clients.
+ Make meaningful professional contributions while developing your expertise and technical skills in a dynamic team environment.
+ Contribute your diverse perspective to help us innovate the next wave of products and solutions for our clients.
+ Work under the guidance of mentors and a supportive team to help you learn and grow.
+ Develop innovative ideas to help our business.
+ Network with industry leaders, access best-in-class training, and learn how our businesses work together to provide excellent customer service.
+ Sharpen your technical skills, and finance and accounting principles.
**Opportunities Available With the Following Groups:**
+ **Credit Risk (Columbus, OH and San Francisco, CA):** Oversees risk to earnings or capital arising from a borrower's failure to meet the terms of a loan agreement. Analysis of client financial statements is key in determining credit risk.
+ **Wealth Management Investment Risk & Analytics (Columbus, OH):** Oversees investment, fiduciary, and suitability risks in offering investment solutions to Wealth Management clients.
+ **Asset Management Risk (New York, NY):** Oversees and monitors investment, counterparty, and liquidity risks relating to client investments.
**Required Qualifications, Capabilities, and Skills:**
+ Pursuing a Bachelor's or Master's degree.
+ Graduation date of December 2027 - June 2028
+ To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.)
We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.
**Our Locations:**
+ Columbus, OH
+ New York, NY
+ San Francisco, CA
**Join us**
At JPMorganChase, we're creating positive change for the diverse communities we serve. We do this by championing your innovative ideas through a supportive culture that helps you every step of the way as you build your career. If you're passionate, curious and ready to make an impact, we're looking for you.
**What's next?**
Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are way for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible.
After you confirm your application, we will review it to determine whether you meet required qualifications.
You will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.
JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
**Base Pay/Salary**
Columbus, OH $80,000.00 - $80,000.00 New York, NY $100,000.00 - $100,000.00 / year San Francisco, CA $100,000.00 - $100,000.00 / year
$100k-100k yearly 20d ago
2027 Asset & Wealth Management Risk Summer Analyst Program
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210691905 JobSchedule: Full time JobShift: Base Pay/Salary: Columbus, OH $80,000.00-$80,000.00 New York, NY $100,000.00-$100,000.00 San Francisco, CA $100,000.00-$100,000.00 Are you an analytical thinker eager to tackle complex challenges, drive innovation, and make an impact in risk management? Join us as a 2027 Asset & Wealth Management Risk Summer Analyst at J.P. Morgan, an industry leader in providing asset and wealth management services with over 200 years of experience. Working here means joining a collaborative, supportive team. We value your diverse perspective to help us innovate the next wave of products and solutions for our clients.
As a Risk Summer Analyst in Asset & Wealth Management, you'll have the resources you need to succeed, including training, mentorship from senior leaders, and engaging projects. Our nine-week program begins with a week of induction, providing training and orientation to our businesses. You'll gain the technical and practical knowledge needed to start contributing to our teams. Top performers may receive a full-time offer at the end of the summer. You'll work alongside top-tier professionals, shaping decision-making and developing models that manage our financial reputation and regulatory performance. You'll also help mitigate and manage risk, building critical capabilities that allow the firm to manage any kind of market.
Job Responsibilities:
* Collaborate with industry experts to identify, assess, and manage risks facing the Bank and our clients.
* Make meaningful professional contributions while developing your expertise and technical skills in a dynamic team environment.
* Contribute your diverse perspective to help us innovate the next wave of products and solutions for our clients.
* Work under the guidance of mentors and a supportive team to help you learn and grow.
* Develop innovative ideas to help our business.
* Network with industry leaders, access best-in-class training, and learn how our businesses work together to provide excellent customer service.
* Sharpen your technical skills, and finance and accounting principles.
Opportunities Available With the Following Groups:
* Credit Risk (Columbus, OH and San Francisco, CA): Oversees risk to earnings or capital arising from a borrower's failure to meet the terms of a loan agreement. Analysis of client financial statements is key in determining credit risk.
* Wealth Management Investment Risk & Analytics (Columbus, OH): Oversees investment, fiduciary, and suitability risks in offering investment solutions to Wealth Management clients.
* Asset Management Risk (New York, NY): Oversees and monitors investment, counterparty, and liquidity risks relating to client investments.
Required Qualifications, Capabilities, and Skills:
* Pursuing a Bachelor's or Master's degree.
* Graduation date of December 2027 - June 2028
* To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.)
We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.
Our Locations:
* Columbus, OH
* New York, NY
* San Francisco, CA
Join us
At JPMorganChase, we're creating positive change for the diverse communities we serve. We do this by championing your innovative ideas through a supportive culture that helps you every step of the way as you build your career. If you're passionate, curious and ready to make an impact, we're looking for you.
What's next?
Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are way for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible.
After you confirm your application, we will review it to determine whether you meet required qualifications.
You will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.
JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
$100k-100k yearly Auto-Apply 11d ago
2027 Asset & Wealth Management Risk Summer Analyst Program
Jpmorganchase 4.8
Columbus, OH jobs
Are you an analytical thinker eager to tackle complex challenges, drive innovation, and make an impact in risk management? Join us as a 2027 Asset & Wealth Management Risk Summer Analyst at J.P. Morgan, an industry leader in providing asset and wealth management services with over 200 years of experience. Working here means joining a collaborative, supportive team. We value your diverse perspective to help us innovate the next wave of products and solutions for our clients.
As a Risk Summer Analyst in Asset & Wealth Management, you'll have the resources you need to succeed, including training, mentorship from senior leaders, and engaging projects. Our nine-week program begins with a week of induction, providing training and orientation to our businesses. You'll gain the technical and practical knowledge needed to start contributing to our teams. Top performers may receive a full-time offer at the end of the summer. You'll work alongside top-tier professionals, shaping decision-making and developing models that manage our financial reputation and regulatory performance. You'll also help mitigate and manage risk, building critical capabilities that allow the firm to manage any kind of market.
Job Responsibilities:
Collaborate with industry experts to identify, assess, and manage risks facing the Bank and our clients.
Make meaningful professional contributions while developing your expertise and technical skills in a dynamic team environment.
Contribute your diverse perspective to help us innovate the next wave of products and solutions for our clients.
Work under the guidance of mentors and a supportive team to help you learn and grow.
Develop innovative ideas to help our business.
Network with industry leaders, access best-in-class training, and learn how our businesses work together to provide excellent customer service.
Sharpen your technical skills, and finance and accounting principles.
Opportunities Available With the Following Groups:
Credit Risk (Columbus, OH and San Francisco, CA): Oversees risk to earnings or capital arising from a borrower's failure to meet the terms of a loan agreement. Analysis of client financial statements is key in determining credit risk.
Wealth Management Investment Risk & Analytics (Columbus, OH): Oversees investment, fiduciary, and suitability risks in offering investment solutions to Wealth Management clients.
Asset Management Risk (New York, NY): Oversees and monitors investment, counterparty, and liquidity risks relating to client investments.
Required Qualifications, Capabilities, and Skills:
Pursuing a Bachelor's or Master's degree.
Graduation date of December 2027 - June 2028
To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.)
We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.
Our Locations:
Columbus, OH
New York, NY
San Francisco, CA
Join us
At JPMorganChase, we're creating positive change for the diverse communities we serve. We do this by championing your innovative ideas through a supportive culture that helps you every step of the way as you build your career. If you're passionate, curious and ready to make an impact, we're looking for you.
What's next?
Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are way for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible.
After you confirm your application, we will review it to determine whether you meet required qualifications.
You will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.
JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
Our Sales teams help our clients build stronger portfolios, for institutions, intermediaries and individuals alike. Our clients face an infinite set of portfolio building challenges. We meet them with a singular focus: to offer investment solutions designed to achieve their goals in the way that's best for them.
As a Financial Advisor Services Analyst within JPMorgan, you will be tasked with a variety of responsibilities. These include acting as a resource for prospecting new business opportunities, establishing and managing client relationships, educating clients about our products, and identifying top advisors through calling efforts, mail/e-mail campaigns, and referrals.
Job Responsibilities
Partner with internal and external Client Advisors to generate revenue growth and client retention, including:
Prospect, close business, build relationships and promote JPMorgan mutual funds
Answer incoming phone calls to the JPMorgan Funds Financial Advisor Services desk regarding Funds products and services
Create client presentations; develop prep and follow up materials for client meetings
Assist Financial Advisors with JPMorgan Funds web site questions
Liaise with Internal Client Advisors on the generation of Portfolio Insights analysis reports; document sales activity/information in Salesforce and the Product Strategy drive for tracking and Compliance purposes
Create proposals and illustrative models for key sales representatives as needed
Collaborate with team members, internal partners and investment professionals throughout the firm on projects spanning all asset classes.
Required Qualifications, Skills, and Capabilities
4-year degree (BA/BS)
2+ years of financial services experience including strong knowledge of: JPMorgan Funds' products and services, and all aspects of the distribution channels through which they are sold
Specialized knowledge of JPMorgan's Insights programs - i.e. Guide to the Markets, Guide to Retirement and Portfolio Insights
Able to communicate effectively (verbal and written) with a wide variety of stakeholders - e.g. external and internal partners
Proactive with a high level of attention to detail; quick learner who can adapt to changing priorities and high pressure environment
Exceptional time management and organization skills; able to produce high quality work in a deadline driven environment
Intermediate to advanced computer skills - e.g. Salesforce, Microsoft Suite
FINRA/NASAA licenses - Series 7; Series 63
$65k-91k yearly est. Auto-Apply 56d ago
Asset Management - Shareholder Services - Analyst
Jpmorgan Chase 4.8
Columbus, OH jobs
If you are a collaborative team member, solutions orientated and deliver premier client service, J.P. Morgan is the place for you! As a Shareholder Services Analyst within Asset Management Client Service, you will be responsible for delivering high quality service and support to financial advisors and investors of J.P. Morgan Funds. You will participate in a thorough training program covering all service and technical aspects of mutual funds and 529 college savings plans. By being a part of one of the largest and most respected Asset Managers, you will have the opportunity to develop a challenging career in the Investment Management and Financial Services industry.
The Asset Management Client Service division manages over 1800 clients across Institutional, Sub Advisory, and Alternatives sectors, focusing on maintaining client relationships and expanding market reach to achieve business goals. The team collaborates with Sales, Investments, Technology, Legal, and Operations to enhance processes and drive change.
**Job Responsibilities**
+ Participate in problem resolution for client accounts
+ Process trades and information requests for clients
+ Educate clients about JPMorgan products and valueadd resources
+ Work towards and obtain Securities Industry Essentials, Series 6 and Series 63 securities licenses
**Required qualifications, capabilities and skills**
+ Possess high energy, a great attitude and exceptional service skills
+ Bachelor's Degree or equivalent client service experience
+ Industry knowledge
+ Strong written and oral communication skills
+ Relationship building and problem solving skills
+ Attention to detail
+ Obtain Securities Industry Essentials, Series 6 and Series 63 securities licenses within 120 days of starting in position
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$65k-91k yearly est. 60d+ ago
Asset Management - Municipal Research Analyst - Executive Director
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210699286 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $200,000.00-$350,000.00 The Global Fixed Income, Currency and Commodities team (GFICC) at J.P. Morgan Asset Management is one of the world's deepest and best-resourced fixed income managers, with expertise across all major fixed income sectors, including niche markets. Every investment decision in our fixed income solutions is underpinned by the proprietary research of a globally integrated team of sector specialists. Our shared research language, combining fundamental, quantitative valuation and technical inputs, facilitates the comparison of ideas across sectors and geographies. Global Fixed Income, Currency and Commodities manages a broad range of strategies, through funds and/or separate accounts, including broad market, long duration, stable value, intermediate high yield, emerging market debt, short and ultra-short duration, global bonds, structured products, mortgages and tax-aware strategies.
As a Municipal Research Analyst in the Municipal Fixed Income Research team, you will work closely with a global team of Analysts, Portfolio Managers, and Investment Specialists to evaluate municipal securities for investment opportunity and ongoing management.
Job Responsibilities
* Provide and maintain buy and/or sell investment recommendations via credit discussions and written credit reports for municipal securities for assigned sectors.
* Perform independent credit risk on issuers to identify relative value and investment opportunities with an entrepreneurial mindset.
* Perform due diligence, pre- and post-issuance, by engaging municipal issuers and investment bankers and making site visits (some domestic travel required).
* Actively monitor market themes and sector trends.
* Communicate investment recommendations, market themes and sector trends to portfolio managers, internal stakeholders and clients.
* Build and maintain relationships with investment bankers and analysts, the broker-dealer community, rating agencies, and legal professionals, among other market participants.
Required qualifications, capabilities and skills
* Minimum of 10 years of experience in credit analysis.
* Bachelor's degree in related field
* Critical Technical Skills
* Demonstrated ability to evaluate municipal issuer credit risk, determine relative value, and communicate concisely under typically stringent time constraints.
* Working knowledge or interest in municipal market technicals and identification of primary and secondary market opportunities.
* Proficient accounting and financial analysis skill with excellent cash flow modeling and revenue/expense forecasting and advanced knowledge of GAAP/GASB accounting.
* Ability to read and evaluate complex bond documents and structures with attention to detail.
* Strong written and oral communication and interpersonal skills; team-oriented.
* Demonstrated experience common business software packages/applications.
Preferred qualifications, capabilities and skills
* CFA or CFA candidate preferred.
* Degrees specializing in data science, finance and/or economics preferred.
$65k-91k yearly est. Auto-Apply 11d ago
Asset Management - Shareholder Services - Analyst
Jpmorganchase 4.8
Columbus, OH jobs
If you are a collaborative team member, solutions orientated and deliver premier client service, J.P. Morgan is the place for you!
As a Shareholder Services Analyst within Asset Management Client Service, you will be responsible for delivering high quality service and support to financial advisors and investors of J.P. Morgan Funds. You will participate in a thorough training program covering all service and technical aspects of mutual funds and 529 college savings plans. By being a part of one of the largest and most respected Asset Managers, you will have the opportunity to develop a challenging career in the Investment Management and Financial Services industry.
The Asset Management Client Service division manages over 1800 clients across Institutional, Sub Advisory, and Alternatives sectors, focusing on maintaining client relationships and expanding market reach to achieve business goals. The team collaborates with Sales, Investments, Technology, Legal, and Operations to enhance processes and drive change.
Job Responsibilities
Participate in problem resolution for client accounts
Process trades and information requests for clients
Educate clients about JPMorgan products and value add resources
Work towards and obtain Securities Industry Essentials, Series 6 and Series 63 securities licenses
Required qualifications, capabilities and skills
Possess high energy, a great attitude and exceptional service skills
Bachelor's Degree or equivalent client service experience
Industry knowledge
Strong written and oral communication skills
Relationship building and problem solving skills
Attention to detail
Obtain Securities Industry Essentials, Series 6 and Series 63 securities licenses within 120 days of starting in position
$65k-91k yearly est. Auto-Apply 60d+ ago
Asset Management - Securitized Credit Research Analyst - Vice President
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210675764 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $170,000.00-$285,000.00 The Global Fixed Income Currency and Commodities team (GFICC) at J.P. Morgan Asset Management is one of the world's deepest and best-resourced fixed income managers, with expertise across all major fixed income sectors, including niche markets. Every investment decision in our fixed income solutions is underpinned by the proprietary research of a globally integrated team of sector specialists. Our shared research language, combining fundamental, quantitative valuation and technical inputs, facilitates the comparison of ideas across sectors and geographies. Global Fixed Income, Currency and Commodities manages a broad range of strategies, through funds and/or separate accounts, including broad market, long duration, stable value, intermediate high yield, emerging market debt, short and ultra-short duration, global bonds, structured products, mortgages and tax-aware strategies. The Securitized Credit Research team within Global Fixed Income, Currency & Commodities is responsible for fundamental investment research and analysis across $80+bn in securitized credit AUM across the spectrum of the securitized credit assets, including ABS, CMBS, non-agency RMBS, and CLOs.
As a research analyst on the Securitized Credit team, you will conduct fundamental research and drive investment performance across the various securitized credit sectors for GFICC's strategies using both quantitative and qualitative analysis.
Job Responsibilities
* Conduct thorough sector and issuer due diligence, tracking trends, performance, and macroeconomic drivers to formulate investment recommendations for sectors and individual securities
* Formulate buy/sell recommendations in both new issue and secondary markets and effectively communicate them to the broader investor community, including through written credit opinions
* Actively monitor market themes and sector trends to identify investment opportunities
* Conduct surveillance and monitoring to identify risks to holdings while also enhancing surveillance tools and processes
* Develop models to enhance investment analysis and forecast performance for consumer or real-estate related assets
* Aggregate and analyze large sets of data to develop and test investment opinions
* Build and maintain relationships with both internal and external participants, including portfolio managers, investment specialists, issuers, rating agencies, and broker-dealers
Required qualifications, capabilities and skills
* 5+ years of securitized credit experience across one or more sub-sectors
* Knowledge of one or more securitized sectors including ABS, CMBS, RMBS and CLO
* Knowledge of Intex and/or Trepp
* Strong written and verbal communication skills, with the ability to communicate concisely under typically stringent time constraints
* Demonstrated ability to work effectively in a team-oriented environment and manage multiple tasks
Preferred qualifications, capabilities and skills
* Programming skills are a plus
* Ideal experience as a research analyst, portfolio manager, banker, structurer, or trader
$65k-91k yearly est. Auto-Apply 60d+ ago
Asset Management - Shareholder Services - Analyst
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210660296 JobSchedule: Full time JobShift: : If you are a collaborative team member, solutions orientated and deliver premier client service, J.P. Morgan is the place for you! As a Shareholder Services Analyst within Asset Management Client Service, you will be responsible for delivering high quality service and support to financial advisors and investors of J.P. Morgan Funds. You will participate in a thorough training program covering all service and technical aspects of mutual funds and 529 college savings plans. By being a part of one of the largest and most respected Asset Managers, you will have the opportunity to develop a challenging career in the Investment Management and Financial Services industry.
The Asset Management Client Service division manages over 1800 clients across Institutional, Sub Advisory, and Alternatives sectors, focusing on maintaining client relationships and expanding market reach to achieve business goals. The team collaborates with Sales, Investments, Technology, Legal, and Operations to enhance processes and drive change.
Job Responsibilities
* Participate in problem resolution for client accounts
* Process trades and information requests for clients
* Educate clients about JPMorgan products and value add resources
* Work towards and obtain Securities Industry Essentials, Series 6 and Series 63 securities licenses
Required qualifications, capabilities and skills
* Possess high energy, a great attitude and exceptional service skills
* Bachelor's Degree or equivalent client service experience
* Industry knowledge
* Strong written and oral communication skills
* Relationship building and problem solving skills
* Attention to detail
* Obtain Securities Industry Essentials, Series 6 and Series 63 securities licenses within 120 days of starting in position
Our Sales teams help our clients build stronger portfolios, for institutions, intermediaries and individuals alike. Our clients face an infinite set of portfolio building challenges. We meet them with a singular focus: to offer investment solutions designed to achieve their goals in the way that's best for them.
As a Financial Advisor Services Analyst within JPMorgan, you will be tasked with a variety of responsibilities. These include acting as a resource for prospecting new business opportunities, establishing and managing client relationships, educating clients about our products, and identifying top advisors through calling efforts, mail/e-mail campaigns, and referrals.
**Job Responsibilities**
+ Partner with internal and external Client Advisors to generate revenue growth and client retention, including:
+ Prospect, close business, build relationships and promote JPMorgan mutual funds
+ Answer incoming phone calls to the JPMorgan Funds Financial Advisor Services desk regarding Funds products and services
+ Create client presentations; develop prep and follow up materials for client meetings
+ Assist Financial Advisors with JPMorgan Funds web site questions
+ Liaise with Internal Client Advisors on the generation of Portfolio Insights analysis reports; document sales activity/information in Salesforce and the Product Strategy drive for tracking and Compliance purposes
+ Create proposals and illustrative models for key sales representatives as needed
+ Collaborate with team members, internal partners and investment professionals throughout the firm on projects spanning all asset classes.
**Required Qualifications, Skills, and Capabilities**
+ 4-year degree (BA/BS)
+ 2+ years of financial services experience including strong knowledge of: JPMorgan Funds' products and services, and all aspects of the distribution channels through which they are sold
+ Specialized knowledge of JPMorgan's Insights programs - i.e. Guide to the Markets, Guide to Retirement and Portfolio Insights
+ Able to communicate effectively (verbal and written) with a wide variety of stakeholders - e.g. external and internal partners
+ Proactive with a high level of attention to detail; quick learner who can adapt to changing priorities and high pressure environment
+ Exceptional time management and organization skills; able to produce high quality work in a deadline driven environment
+ Intermediate to advanced computer skills - e.g. Salesforce, Microsoft Suite
+ FINRA/NASAA licenses - Series 7; Series 63
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$65k-91k yearly est. 54d ago
BSOC Central Station Event Analyst II 7AM-3:30 PM
Fifth Third Bank 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION: The Bancorp Security Operations Center (BSOC) is a 24/7 global crisis monitoring and reporting center that provides Time-critical indications, warning, command and control for weather-related emergencies, natural disasters, criminal activities, and geo-political crises affecting our colleagues across the global enterprise. The BSOC is Fifth Third Bancorp's Central Alarm Monitoring Station and single point of contact for all emergency and non-emergency physical security and safety issues. The BSOC documents and reports all necessary information and coordinates communication and/or necessary actions to ensure a proper and timely response to all crisis/physical security incidents. It maintains situational awareness of local, regional, and national events that could impact Fifth Third Bank colleagues and locations. The BSOC operates 24 hours a day, 7 days a week, 365 days a year, ensuring the protection of our Colleagues, Customers, and Company through Best in Class Service. Our mission is to become the leading bank security and safety department whose capabilities, knowledge of our business and understanding of our customer allows us to ensure associate safety, mitigate losses and effectively respond to crisis situations.
The Bancorp Security Operations Center Analyst is an individual contributor position within the BSOC. This role is responsible for answering incoming calls regarding suspicious activity and/or security related events, and for monitoring complex alarm and surveillance systems and coordinating appropriate response to alerts. The Bancorp Security Operations Center Analyst creates reports and maintains detailed logs of all calls and activities, and contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. This individual reports these events to our field, branch, and/or home office partners per policy and leadership guidance. The Bancorp Security Operations Center Analyst reports directly to the Security Operations Center Manager, but takes tactical direction from BSOC Supervisor and Director of CSI & BSOC Operations when directed.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to alarm signals and life safety devices such as Fire Alarms, Panic, Medical, etc.
Responds to emergency and non-emergency inbound phone calls such as workplace violence, bank robbery, medical emergencies, active aggressors, etc.
Makes outgoing phone calls and dispatch proper authorities.
Operates all BSOC equipment and peripheral equipment under supervision.
Interacts with external and internal customers via telephone, email and in person independently and promote a positive customer service atmosphere.
Creates reports and maintains detailed logs of all calls and activities.
Contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues.
Monitors complex alarm and surveillance systems and coordinates appropriate response to alerts.
Demonstrates excellent customer service skills when answering calls from our field, branch, or home office partners.
Responds to initial emergency issues and coordinates appropriate actions per policy related to the home offices, branch, call centers, and corporate offices.
Demonstrates expert written and verbal communication skills to accurately report incidents dealing with theft, safety, and other threat issues.
Monitors the security & safety for all colleagues, including those who travel.
Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise physical security team.
Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation.
Performs other duties as may be assigned by the SOC leadership team.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
High school diploma or equivalent, college degree preferred.
1-3 year(s) of 911 Dispatching or Emergency Communications Experience, Law Enforcement or Criminal Justice related field.
Successful completion of 4 week on the job training.
Successful completion of critical skills tests (CSAA testing, PACOM, & March Training).
Ability to defuse emotional situations and effectively deliver instructions regarding safety.
Ability to multi-task and work a flexible schedule including a combination of days, evenings, nights, and weekends totaling 40 hours per week with occasional overtime.
Work effectively within a high-intensity environment answers incoming calls regarding suspicious activity and/or security related events.
Competency to perform all disaster recovery tasks, including BSOC operation.
Self-motivated problem solver with demonstrated analytical skill set.
Good organizational, multi tasking, and time management skills.
Ability to work in a team environment.
Demonstrated verbal and written communication skills, 30 wpm.
Experience with Microsoft Office Suite.
WORKING CONDITIONS:
General office environment in a Central Station setting.
Extended viewing of computer monitors/screens.
Minimal domestic travel may be required.
#LI-EG1
BSOC Central Station Event Analyst II 7AM-3:30 PM
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.