Infrastructure Senior Tech Analyst Assistant Vice President
Citigroup 4.6
Senior business analyst job at Citi
The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.
**Responsibilities:**
+ Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
+ Drive Root Cause Analysis (RCA) post restoration of service
+ Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
+ Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
+ Provide technical/strategic direction and act as advisor/coach to lower level analysts
+ Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
+ Responsible for overall operating system applications
+ Contribute to technical direction and strategic decisions
+ Has the ability to operate with a limited level of direct supervision.
+ Can exercise independence of judgement and autonomy.
+ Acts as SME to senior stakeholders and /or other team members.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
+ Ability to communicate technical concepts to non-technical audience
+ Ability to work with virtual and in-person teams, and work under pressure or to a deadline
+ Experience in a Financial Services or large complex and/or global environment preferred
+ Effective written and verbal communication skills
+ Effective analytic/diagnostic skills
**Education:**
+ Bachelor's/University degree or equivalent experience
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**Job Family Group:**
Technology
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**Job Family:**
Infrastructure
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**Time Type:**
Full time
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**Primary Location:**
Delaware Ohio United States
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**Primary Location Full Time Salary Range:**
$90,080.00 - $135,120.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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**Anticipated Posting Close Date:**
Dec 23, 2025
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._
_View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
$90.1k-135.1k yearly 26d ago
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Business Strategy Analyst - Mid Level
USAA 4.7
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Join our team as a Business Strategy Analyst to shape member experiences for the Member Value Contact Center. You'll use analytics to provide strategic insights on industry trends, market developments, and USAA's direction, focusing on contact center operations and member experience. Your analysis will empower stakeholders to manage and influence business strategy, optimizing contact center efficiency and effectiveness.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA.
Relocation assistance is not available for this position.
What you'll do:
Collaborates with stakeholders to identify key business assumptions and hypotheses around line of business strategy. Evaluates and uncovers strategic insights related to Profit & Loss. performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
Assists experienced Business Strategy Analysts and other subject matter experts with refining hypotheses and identifying business questions to explore further.
Assists in the development of the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
Translates findings into insights for strategy management and execution.
Prepares materials that help communicate the significance of the strategic insights to senior leaders and other key stakeholders. May participate in key stakeholder meetings.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years experience in data and/or analytics or strategy consulting; OR Advanced Degree in Business, Science, Finance, Economics or related discipline with 2 years experience in data and/or analytics or strategy consulting.
Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights.
Demonstrated experience using data analytics to formulate data-driven insights.
Experience performing data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
Experience in project management.
What sets you apart:
Prior U.S. military service or being a military spouse/domestic partner is highly valued.
Ability to analyze data from various sources (e.g. member feedback, operational metrics, business performance) and draw meaningful conclusions.
Understanding of how contact centers function, including key performance indicators (KPIs) such as Average Handle Time (AHT), Shrinkage, Member Satisfaction (MSAT), and First Contact Resolution (FCR).
Experience in contact center workforce planning and forecasting
Ability to extract insights from data and present them clearly and concisely, often through reports, dashboards, and presentations.
Experience using visualization tools like Tableau or Business Objects for creating dashboards and reports.
Compensation range: The salary range for this position is: $85,040 - $162,550.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$85k-162.6k yearly Auto-Apply 7d ago
Planning and Forecasting Business Strategy Analyst Lead
USAA 4.7
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Planning and Forecasting Business Strategy Analyst Lead, you will lead examining performance trends, process adherence and facilitate executive-level forecasting discussions within the Property & Casualty business. You will serve as, and/or partner with, subject matter expert(s) cross-functionally to incorporate data driven new business trends, historical influences and emerging qualitative/quantitative impacts into forward looking projections. You will also facilitate and maintain a strong consultant presence for CFO related activities, such as budgeting, cost benefit analysis, and operational efficiency.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Leads discussions with key stakeholders to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy.
Oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further.
Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience and provides support to lower levels towards this effort.
Collaborates with key stakeholders to evaluate and uncover complex or critical strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.
Effectively influences and drives strategic agreement utilizing subject matter expertise and interpersonal and negotiation skills.
Serves as a team lead and provides guidance and on-the-job training to team members.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of data and/or analytics or strategy consulting experience; OR a minimum of 6 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 8 years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6 years of experience in data and/or analytics or strategy consulting.
Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights.
Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics.
Experience influencing business decisions.
Strong analytical skills with experience using hypotheses-driven problem solving.
Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
What sets you apart:
Forecasting by leveraging Emerging and Historical Trends Qualitatively/Quantitatively.
Reporting drivers of actuals versus plan and forecasts.
Analyzing through sensitivity/scenario analysis and key performance indicators.
Familiarity with marketing attribution, modeling techniques, testing and using data and analytics to inform recommendations.
Prior role(s) in a Property& Casualty Insurance organization.
Compensation range: The salary range for this position is: $127,310 - $243,340.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$83k-103k yearly est. Auto-Apply 8d ago
Business Intelligence Analyst Senior - Member Value
USAA 4.7
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated SeniorBusiness Intelligence Analyst focused on Member Value, you will be pivotal in elevating member experiences through comprehensive, end-to-end analytics. Your core responsibilities will involve transforming complex data into clear, actionable insights through advanced visualization and reporting techniques. You will uncover critical trends and patterns to drive higher member satisfaction and value, refine service strategies, and optimize performance. You will collaborate closely with business leaders to define key performance indicators (critical metrics) and reporting requirements. This role offers a unique opportunity to employ your analytical expertise, visualization skills, and reporting capabilities to shape the future of member experience with impactful, data-driven insights.
Analyzes complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Creates specifications for reports and analysis based on business needs and required or available data elements. May participate in consultation to users and lead multi-functional teams to address business issues. Prototypes' solutions for displaying information based on business needs.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Leads and participates in gathering complex and often unique business requirements by partnering with customers to define the business problem and data needs.
Applies an advanced understanding of multiple data structures and sources to lead the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection.
Strategically partners and works with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts. Includes collaborating on the design and implementation of technical standards and governance practices.
Applies data visualization standard methodologies - often selecting the right data ‘tool for the job' to identify and interpret trends or patterns while following standard Enterprise branding.
Understands the value of prototyping, usability, and the end-user experience to enhance the impact of the final data visualization product (dashboard, report, insight, or analysis).
Acts as a trusted data visualization advisor to the collaborator/end-user in order to drive business value. Provides system thinking to influence relevant data, information, and application architecture decisions.
May serve as an Agile champion who is responsible for the methodology, execution, and team education on standard processes.
May provide internal team leadership by providing guidance on business intelligence tools, techniques and processes.
Actively participates in industry, COE, or other discipline-relevant groups/panels to stay ahead of industry trends and share standard methodologies with team.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related field; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of data & analytics experience
OR
a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 6 years combined experience
OR
advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field and 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.)
Demonstrated experience in the identification of innovative ways to address moderately complex business problems and solutions.
Advanced experience developing business work that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).
Confirmed, expert ability to use or build business knowledge through substantial partnerships at the individual contributor, leadership, and EMG levels.
Demonstrated expert-level interpersonal skills with the ability to deliver presentations to all levels of management.
Demonstrated the ability to embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details.
What sets you apart:
Prior U.S. military service or being a military spouse/domestic partner is highly valued.
Extensive experience in designing, developing, and maintaining dynamic dashboards, insightful reports, and compelling data visualizations.
Solid ability to work with data generated from various member touchpoints, including digital channels and contact centers, to understand the well-rounded member experience.
Extensive experience with data visualization and business intelligence platforms such as Tableau is highly preferred
Strong proficiency in SQL for data querying, extraction, and manipulation
The ability to translate complex data into clear, actionable narratives and recommendations that drive significant change.
Compensation range: The salary range for this position is: $103,450.00 - $197,730.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$103.5k-197.7k yearly Auto-Apply 4d ago
Mid Level Decision Science Analyst - Member Value
USAA 4.7
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Mid Level Decision Science Analyst - Member Value, you'll contribute to transforming member service experiences by supporting end-to-end analytics. You'll help uncover valuable insights that improve member satisfaction and support our service strategies. You'll work closely with experienced team members, learn to apply analytical tools, and assist in translating data into understandable recommendations. This is a great opportunity to grow your skills in analytics and help shape how we understand and serve our members.
Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and inspire change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Uses intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies.
Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy.
Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change.
Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management.
Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
Integrates/transforms disparate data sources and resolves appropriate data hygiene techniques to apply.
Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance).
Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
What sets you apart:
An interest in supporting our military community or military families is a plus.
An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Operations Research, Data Analysis, Data Science, or a related area.
Familiarity with data generated from various member touchpoints, including digital channels and contact centers, to understand the holistic member experience.
An aptitude for learning and applying analytical techniques to explore data and identify trends.
Good communication skills, with the ability to explain findings simply and clearly.
Compensation range: The salary range for this position is: $93,770.00 - $179,240.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$93.8k-179.2k yearly Auto-Apply 4d ago
Program Test Analyst I
USAA 4.7
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Employer: USAA Federal Savings Bank
Tasks: Collaborate with business subject matter experts to ensure maintenance and accuracy of updated business procedures within the project management environment. Create robust test scenarios from a business end-user perspective to ensure updated, innovative and quality systems that are within compliance regulations. Execute tests and troubleshoot issues to identify the root cause of the resulting problem. Triage and report system defects identified in the testing plan to appropriate stakeholders in IT. Maintain leadership informed on testing status. Provide an objective review of testing activities and results. Make applicable recommendations to deliver a superior product. Serve in an advisory capacity to internal staff and resolve escalated issues as they arise. Set expectations on testing activities and adhere to timelines related to testing. Serve as a resource to less experienced team members. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. May telecommute.
Requirements: Will accept a Bachelor's degree in Electronics Engineering, Software Engineering or related field and 4 years of experience in the job offered or in a related occupation. Position requires:
Bank Disputes testing performing functional, regression and user acceptance testing;
Leading a team of testers driving capacity planning of test execution;
Software Development Life Cycle (SDLC);
Software Testing: unit, smoke, sanity, integration, functional, regression, and web application testing;
JIRA;
qTest;
Microsoft Visio;
Eclipse IDE;
Microfocus Unified Functional Testing (UFT);
IBM Personal Communications;
HP ALM (Quality Center);
Testing methodologies - agile and waterfall;
Banking products within a financial service organization;
U.S. banking laws and regulations: Regulation Z; Regulation B; Regulation E; Fair and Accurate Credit Transactions Act (FACTA); Fair Debt Collection Practices Act (FDCPA); Unfair, Deceptive, or Abusive Acts or Practices (UDAAP); Telephone Consumer Protection Act (TCPA); Fair Credit Reporting Act (FCRA); Consumer Financial Protection Bureau (CFPB); Equal Credit Opportunity Act (ECOA); Fair Credit Billing Act (FCBA); and National Automated Clearinghouse Association (NACHA).
Worksite: 9800 Fredericksburg Road, San Antonio TX 78288
Relocation assistance is Not Available for this position.
This position is eligible for the Employee Referral Program.
#DNP
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$68k-84k yearly est. Auto-Apply 27d ago
Product Analyst Senior Associate
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210641395 JobSchedule: Full time JobShift: : Chase Card Services is seeking an experienced leader to drive customer and firm value within the Card Authorizations' product. You will work closely with Business, Product, and Technology leadership to articulate, valuate, sequence, and execute discreet efforts to improve our authorizations engine, deliver customer features, & support scrum teams as needed.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
As a Product AnalystSenior Associate within Chase Card Services, you will have the opportunity to promote customer and firm value within the Card Authorizations' product. You will collaborate with Business, Product, and Technology leadership to improve our authorizations engine, deliver customer features, and support scrum teams. This role provides a unique opportunity to contribute to a leading financial institution and shape the future of our card services.
Job responsibilities:
* Collaborate with partner across the firm to breakdown large initiatives into epics and user stories, using relevant techniques (e.g. story mapping, event storming) to help facilitate the right discussion and drive toward the technology requirements
* Actively key stakeholders to manage their expectation through strong communications and effective partnerships
* Develop and refine epics and user stories defining user acceptance criteria in Gherkin format whilst adhering to the I.N.V.E.S.T principals
* Identified and create dependencies for support teams. Collaborate with stakeholders, development teams and other supporting teams to identify dependencies that exist between different task, feature or project. Analyst the requirements, dependencies and interdependencies to understand the relationship and potential impact on the over product development
* Partner with the product owner and prioritize a delivery teams efforts based on the product and firm priorities, including the resolution and management of defects
* Adhere to firmwide controls practices as it pertains to agile deliverables
* Expertise in Agile Tools (JIRA, Confluence) and concepts to be able to drive planning and execution through the product architecture
Required qualifications, capabilities, and skills:
* Ability to seamlessly navigate large product organizations
* Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers across business and technology organizations
* Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight)
* Business Systems Analyst experience
* Credit card authorizations' and credit card payment life cycle experience needed
* 3+ years of work experience in credit card in the following disciplines: business, functional, and technical analysis
Preferred qualifications, capabilities and skills
* Functional knowledge of all Card and CCB domains impacting the Card Customer
* Technical knowledge of coding languages (Cobol, Java, etc.) and expertise in the functionality present and its usage in the systems/application/platforms that support Chase Card Customer Experiences
Experience with efforts in modernizing business processes with a legacy software stack onto Cloud based and Java technologies
$74k-92k yearly est. Auto-Apply 60d+ ago
Newline Commercial Business Analyst II
Fifth Third Bank, N.A 4.6
Columbus, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Essential Duties and Responsibilities:
+ Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams.
+ Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions.
+ Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability.
+ Train team members on processes, tools, and reporting techniques to improve operational efficiency.
+ Review, research, and provide information and solutions for payment-related inquiries.
+ Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements.
+ Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions.
+ Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience.
+ Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting.
+ Manage special projects as assigned.
Minimum Knowledge, Skills, and Abilities Required:
+ Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience.
+ Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred.
+ Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations.
+ Knowledge of payment network rules, operational process, and technical communication protocols.
+ Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio).
+ Excellent analytical skills, written and oral communication skills, and presentation skills.
+ Ability to design processes, write procedures, and train teams effectively.
Newline Commercial BusinessAnalyst II
Total Base Pay Range 54,400.00 - 111,500.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$77k-96k yearly est. 24d ago
Business Architect - Corporate Technology
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210682318 JobSchedule: Full time JobShift: Day : Step into the role of an Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies.
As a Business Architect at JPMorgan Chase within Corporate Technology: Corporate Oversight & Governance Technology (COGT), you will utilize your expertise to advance and develop architecture platforms using modern cloud-based technologies. Your responsibilities will include supporting the implementation of strategic global solutions and working collaboratively with colleagues across the organization to achieve best-in-class outcomes through your advanced architectural skills.
Job responsibilities
* Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies
* Collaborate with senior leadership to understand strategic goals and translate them into architectural plans.
* Propose innovative solutions and improvements to existing systems and processes to maintain a competitive edge.
* Ensure that the business architecture integrates seamlessly with other enterprise architecture domains (applications, data, infrastructure and security).
* Create high-level design artifacts, including value streams, business capability models, process models, and data flows.
* Ensure that the proposed solutions are scalable, maintainable, and align with the organization's architectural standards.
* Collaborate across business stakeholders and technical teams to ensure clear communication and understanding of requirements.
* Establish and enforce architectural standards, guidelines, and best practices across COGT, and as the Business Architect, serve as the organization's go-to subject matter expert.
* Champions the firm's culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on business architecture concepts and 5+ years applied experience.
* Strategic thinker with a passion for business strategy and business processes and a background in designing and implementing solutions in a complex environment.
* Experienced in financial services, ideally with exposure to Compliance, Controls Management, Regulatory Engagement or Operational Risk functions.
* Strong analytical and problem-solving skills.
* Deep knowledge in one or more software, applications, and architecture.
* Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Excellent communication and interpersonal skills. Ability to present and effectively communicate to Senior Leaders and Executives
* Knowledge of industry standards and regulatory initiatives.
* Proactive and self-motivated, with ability to work independently and as part of a team.
* Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
* Experience leading a product as a Product Owner or Product Manager.
Preferred qualifications, capabilities, and skills
* Interest in innovative technologies and how these can be applied, e.g. Generative AI and Agentic AI.
$100k-121k yearly est. Auto-Apply 59d ago
Business Architect - Corporate Technology
Jpmorganchase 4.8
Columbus, OH jobs
Step into the role of an Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies.
As a Business Architect at JPMorgan Chase within Corporate Technology: Corporate Oversight & Governance Technology (COGT), you will utilize your expertise to advance and develop architecture platforms using modern cloud-based technologies. Your responsibilities will include supporting the implementation of strategic global solutions and working collaboratively with colleagues across the organization to achieve best-in-class outcomes through your advanced architectural skills.
Job responsibilities
Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies
Collaborate with senior leadership to understand strategic goals and translate them into architectural plans.
Propose innovative solutions and improvements to existing systems and processes to maintain a competitive edge.
Ensure that the business architecture integrates seamlessly with other enterprise architecture domains (applications, data, infrastructure and security).
Create high-level design artifacts, including value streams, business capability models, process models, and data flows.
Ensure that the proposed solutions are scalable, maintainable, and align with the organization's architectural standards.
Collaborate across business stakeholders and technical teams to ensure clear communication and understanding of requirements.
Establish and enforce architectural standards, guidelines, and best practices across COGT, and as the Business Architect, serve as the organization's go-to subject matter expert.
Champions the firm's culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
Formal training or certification on business architecture concepts and 5+ years applied experience.
Strategic thinker with a passion for business strategy and business processes and a background in designing and implementing solutions in a complex environment.
Experienced in financial services, ideally with exposure to Compliance, Controls Management, Regulatory Engagement or Operational Risk functions.
Strong analytical and problem-solving skills.
Deep knowledge in one or more software, applications, and architecture.
Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Excellent communication and interpersonal skills. Ability to present and effectively communicate to Senior Leaders and Executives
Knowledge of industry standards and regulatory initiatives.
Proactive and self-motivated, with ability to work independently and as part of a team.
Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
Experience leading a product as a Product Owner or Product Manager.
Preferred qualifications, capabilities, and skills
Interest in innovative technologies and how these can be applied, e.g. Generative AI and Agentic AI.
$100k-121k yearly est. Auto-Apply 59d ago
Business Architect - Corporate Technology
Jpmorgan Chase 4.8
Columbus, OH jobs
Step into the role of an Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies. As a Business Architect at JPMorgan Chase within Corporate Technology: Corporate Oversight & Governance Technology (COGT), you will utilize your expertise to advance and develop architecture platforms using modern cloud-based technologies. Your responsibilities will include supporting the implementation of strategic global solutions and working collaboratively with colleagues across the organization to achieve best-in-class outcomes through your advanced architectural skills.
**Job responsibilities**
+ Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies
+ Collaborate with senior leadership to understand strategic goals and translate them into architectural plans.
+ Propose innovative solutions and improvements to existing systems and processes to maintain a competitive edge.
+ Ensure that the business architecture integrates seamlessly with other enterprise architecture domains (applications, data, infrastructure and security).
+ Create high-level design artifacts, including value streams, business capability models, process models, and data flows.
+ Ensure that the proposed solutions are scalable, maintainable, and align with the organization's architectural standards.
+ Collaborate across business stakeholders and technical teams to ensure clear communication and understanding of requirements.
+ Establish and enforce architectural standards, guidelines, and best practices across COGT, and as the Business Architect, serve as the organization's go-to subject matter expert.
+ Champions the firm's culture of diversity, opportunity, inclusion, and respect
**Required qualifications, capabilities, and skills**
+ Formal training or certification on business architecture concepts and 5+ years applied experience.
+ Strategic thinker with a passion for business strategy and business processes and a background in designing and implementing solutions in a complex environment.
+ Experienced in financial services, ideally with exposure to Compliance, Controls Management, Regulatory Engagement or Operational Risk functions.
+ Strong analytical and problem-solving skills.
+ Deep knowledge in one or more software, applications, and architecture.
+ Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
+ Excellent communication and interpersonal skills. Ability to present and effectively communicate to Senior Leaders and Executives
+ Knowledge of industry standards and regulatory initiatives.
+ Proactive and self-motivated, with ability to work independently and as part of a team.
+ Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
+ Experience leading a product as a Product Owner or Product Manager.
**Preferred qualifications, capabilities, and skills**
+ Interest in innovative technologies and how these can be applied, e.g. Generative AI and Agentic AI.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Our Liquidity Strategy AnalystSenior develops, implements and monitors liquidity management strategies at the enterprise and line of business levels, utilizing broad enterprise knowledge and expert knowledge of the financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Executes complex liquidity and financial initiatives and directs cross-functional teams in the implementation of business solutions that ensure USAA's ongoing financial strength. Communicates liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC.
Relocation assistance is not available for this position.
What you'll do:
Develops complex analytical strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries.
Develops and monitors liquidity policies and comprehensive contingency funding plans.
Independently assesses and communicates complex regulatory capital and liquidity rules.
Conducts complex balance sheet analysis integrating capital, liquidity, cash and investment strategies. Makes recommendations to leadership on analysis.
Responsible for efficient deployment of liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives.
Responsible for efficient management of cash positions for the enterprise, insurance, investment and banking lines of business.
Advises key stakeholders on liquidity management issues according to industry best practices.
Evaluates analysis and provides recommendations to governance committees if a risk tolerance is exceeded.
Key contributor to Treasury initiatives in enterprise stress test planning and execution.
Evaluates stress scenario results and establishes contingency plans in partnership with key business stakeholders for reporting to senior management, governance committees, and the respective boards of directors.
Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Contingency Funding Plans and associated liquidity metrics for reporting to senior management, governance committees, and the respective boards of directors.
Primary contributor in the preparation and communication of key liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting.
Subject matter expert knowledge of Microsoft Office products including Excel.
Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization.
Strong written and verbal communication skills, including the ability to create and present executive-level presentations.
Ability to effectively work with both internal and external partners.
What sets you apart:
Experience in Liquidity Management within the financial services industry.
Proven expertise in risk management, including risk metric development and monitoring.
Excellent communication skills to present complex analysis to senior management and regulators.
Experience working with Regulatory Bodies (OCC, FRB, TDI).
Chartered Financial Analyst (CFA) Designation.
Master's degree in business, Finance, Mathematics, or other related field.
Compensation range: The salary range for this position is: $114,080 - $218,030.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$75k-92k yearly est. Auto-Apply 34d ago
Solutions Analyst III - Emerging Technologies
Jpmorganchase 4.8
Columbus, OH jobs
Join our dynamic team to revolutionize how technology intersects with business.
As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams..
Job Responsibilities
Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy.
Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders.
Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability.
Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes.
Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed.
Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning.
Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes.
Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization.
Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs.
Required Qualifications, Capabilities, and Skills
Formal training or certification on business analysis concepts and 3+ years applied experience.
Experience in technical program delivery, product management, solutions analysis, or related field.
Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives.
Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives.
Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups.
Strong problem-solving and quantitative analysis skills.
Excellent verbal and written communication skills.
Familiarity with Agile methodologies and product-oriented organizations.
Preferred qualifications, capabilities, and skills
Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations.
Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership.
Technical program delivery, innovation, program/project management, product management or solutions analysis.
Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams.
Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments.
Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.
$93k-116k yearly est. Auto-Apply 6d ago
Solutions Analyst III - Emerging Technologies
Jpmorgan Chase 4.8
Columbus, OH jobs
Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams..
**Job Responsibilities**
+ Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy.
+ Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders.
+ Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability.
+ Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes.
+ Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed.
+ Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning.
+ Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes.
+ Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization.
+ Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs.
**Required Qualifications, Capabilities, and Skills**
+ Formal training or certification on business analysis concepts and 3+ years applied experience.
+ Experience in technical program delivery, product management, solutions analysis, or related field.
+ Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives.
+ Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives.
+ Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups.
+ Strong problem-solving and quantitative analysis skills.
+ Excellent verbal and written communication skills.
+ Familiarity with Agile methodologies and product-oriented organizations.
**Preferred qualifications, capabilities, and skills**
+ Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations.
+ Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership.
+ Technical program delivery, innovation, program/project management, product management or solutions analysis.
+ Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams.
+ Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments.
+ Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$93k-116k yearly est. 3d ago
Newline Commercial Business Analyst II
Fifth Third Bank 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
General Function:
This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Essential Duties and Responsibilities:
Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams.
Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions.
Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability.
Train team members on processes, tools, and reporting techniques to improve operational efficiency.
Review, research, and provide information and solutions for payment-related inquiries.
Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements.
Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions.
Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience.
Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting.
Manage special projects as assigned.
Minimum Knowledge, Skills, and Abilities Required:
Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience.
Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred.
Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations.
Knowledge of payment network rules, operational process, and technical communication protocols.
Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio).
Excellent analytical skills, written and oral communication skills, and presentation skills.
Ability to design processes, write procedures, and train teams effectively.
Newline Commercial BusinessAnalyst IITotal Base Pay Range 54,400.00 - 111,500.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$76k-95k yearly est. Auto-Apply 5d ago
Newline Commercial Business Analyst II
Fifth Third Bank, N.A 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Essential Duties and Responsibilities:
+ Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams.
+ Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions.
+ Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability.
+ Train team members on processes, tools, and reporting techniques to improve operational efficiency.
+ Review, research, and provide information and solutions for payment-related inquiries.
+ Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements.
+ Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions.
+ Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience.
+ Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting.
+ Manage special projects as assigned.
Minimum Knowledge, Skills, and Abilities Required:
+ Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience.
+ Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred.
+ Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations.
+ Knowledge of payment network rules, operational process, and technical communication protocols.
+ Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio).
+ Excellent analytical skills, written and oral communication skills, and presentation skills.
+ Ability to design processes, write procedures, and train teams effectively.
Newline Commercial BusinessAnalyst II
Total Base Pay Range 54,400.00 - 111,500.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$76k-95k yearly est. 24d ago
Senior Quality Analyst - Practice Solutions
Bank of America 4.7
Westerville, OH jobs
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Responsible for performing quality audits and/or for reviewing evaluations completed by team managers. Ability to analyze and understand data and translate into coaching feedback by providing feedback to team managers and as input to formal associate education. Understand and determine if associate actions and decisions are in accordance with regulatory requirements and impacts to quality scoring. Identify trends, escalate problems, and take action. Communicate with leaders on team performance and trends. May organize review sessions for leaders and employees to identify strengths and opportunities out to ensure process/scoring consistency. Share best practices. Typically requires 2 to 4 years of related experience.
Skills:
Claims Management
Controls Management
Monitoring, Surveillance, and Testing
Policies, Procedures, and Guidelines Management
Quality Assurance
Attention to Detail
Investigation Management
Problem Solving
Risk Management
Written Communications
Adaptability
Process Management
Process Mapping
Project Management
Reporting
Required Qualifications:
Proficient computer skills
Strong decision-making skills and problem-solving skills
Excellent verbal and written communication skills
Desired Qualifications:
Ability to learn and adapt to ongoing changes and new technology platforms
Experience in receiving and implementing performance feedback and coaching
Self-motivated and results-oriented with excellent organizational skills
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
$75k-93k yearly est. Auto-Apply 19d ago
Business Intelligence Analyst
U.S. Bank 4.6
Cincinnati, OH jobs
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
This role will primarily be focused on Microsoft's Power Platform. Power BI reporting development and Power App, drawing from an extensive enterprise client reporting dataset.
Within the scope of Power BI development tasks, the candidate will be expected to:
assess and optimize existing Power BI reports performance ('back-end' tuning)
participate in discussions on upstream data structure and design
become familiar with the underlying business data,
build Power BI Dashboards from scratch,
use DAX language in creating complex custom measures and attributes,
participate in design and development discussions with the larger team,
validate reported data against the source tables and
research discrepancies
build power app flows
co-own platforms and environments
The Power BI reports created will need to adhere to the standardized department data presentation methodology and aesthetic.
This role will require individual development time (focused on supporting an assigned business line reporting needs), as well as connecting with the larger collaborative team of Financial Analysts, Power BI Developers and Data Engineers to align and further develop business knowledge and collectively address topics.
Responsible for reporting projects that gather and integrate large volumes of data, performs in depth analysis, interprets results, and develops actionable insights and recommendations for use across the company for customer and employee populations. Acquires data from multiple data sources to perform analysis and reporting. Identifies, analyzes, and interprets trends or patterns in complex data to provide answers to business questions as well as provide recommendations for action. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions. Collaborates with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and present adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Three to five years of data analysis experience
Preferred Skills/Experience
- 2+ years of recent Power Platform development experience including Power Apps, Power BI and Power Automate
- Experience in SQL or other BI tool for querying data and for data manipulation/transformation
- Strong analytic skills with the ability to extract, collect, organize, analyze and interpret results for insights
- Ability to data mine, analyze data, and present insights in a meaningful way
- Strong decision-making and problem-solving skills
- Strong organization and project management skills
- Effective interpersonal, verbal and written communication skills
**The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
$75.8k-89.2k yearly Auto-Apply 8d ago
Business Intelligence Analyst
U.S. Bank 4.6
Cincinnati, OH jobs
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
**Job Description**
This role will primarily be focused on Microsoft's Power Platform. Power BI reporting development and Power App, drawing from an extensive enterprise client reporting dataset.
Within the scope of Power BI development tasks, the candidate will be expected to:
+ assess and optimize existing Power BI reports performance ('back-end' tuning)
+ participate in discussions on upstream data structure and design
+ become familiar with the underlying business data,
+ build Power BI Dashboards from scratch,
+ use DAX language in creating complex custom measures and attributes,
+ participate in design and development discussions with the larger team,
+ validate reported data against the source tables and
+ research discrepancies
+ build power app flows
+ co-own platforms and environments
The Power BI reports created will need to adhere to the standardized department data presentation methodology and aesthetic.
This role will require individual development time (focused on supporting an assigned business line reporting needs), as well as connecting with the larger collaborative team of Financial Analysts, Power BI Developers and Data Engineers to align and further develop business knowledge and collectively address topics.
Responsible for reporting projects that gather and integrate large volumes of data, performs in depth analysis, interprets results, and develops actionable insights and recommendations for use across the company for customer and employee populations. Acquires data from multiple data sources to perform analysis and reporting. Identifies, analyzes, and interprets trends or patterns in complex data to provide answers to business questions as well as provide recommendations for action. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions. Collaborates with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and present adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Three to five years of data analysis experience
Preferred Skills/Experience
- 2+ years of recent Power Platform development experience including Power Apps, Power BI and Power Automate
- Experience in SQL or other BI tool for querying data and for data manipulation/transformation
- Strong analytic skills with the ability to extract, collect, organize, analyze and interpret results for insights
- Ability to data mine, analyze data, and present insights in a meaningful way
- Strong decision-making and problem-solving skills
- Strong organization and project management skills
- Effective interpersonal, verbal and written communication skills
_**The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**_
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** .
**Benefits:**
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
**E-Verify**
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
**Posting may be closed earlier due to high volume of applicants.**
$75.8k-89.2k yearly 26d ago
Senior Business Analytics Consultant - Asset Management Group Investment Office
PNC Financial Services Group, Inc. 4.4
Cleveland, OH jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a SeniorBusiness Analytics Consultant within PNC's Asset Management Group Investment Office organization, you will be based in Philadelphia, PA, Pittsburgh, PA or Cleveland, OH.
The candidate for this position will be a team member of the Investment Data Innovations Team (IDI) within the Asset Management Group Investment Office (IO). The focus of the work will be data management.
Preferred skills/experience:
* Understanding of finance and financial analysis
* Heavy SQL experience and skills
* Experience with true investment data operations - process efficiency, solution design, problem solving
* Experience with computer science, software engineering, specifically user interface capabilities
* Exposure to model creation, machine learning and AI a plus
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Leverages complex analytical tools to provide business and technical expertise for the analytics process, tools and useful applications across multiple functions or business units to create data driven solutions.
* Consulting to clients on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
* Determining the optimal analytic approach and supporting development, implementation and enhancements.
* Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making.
* Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic Planning
Competencies
Analytical Thinking, Business Acumen, Business Analytics, Consulting, Decision Making and Critical Thinking, Effective Communications, Emerging Technologies
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $55,000.00 - $109,500.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 12/17/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.