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Senior Data Analyst- jobs at Citi - 32 jobs

  • Infrastructure Senior Tech Analyst Assistant Vice President

    Citigroup 4.6company rating

    Senior data analyst- job at Citi

    The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. **Responsibilities:** + Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services + Drive Root Cause Analysis (RCA) post restoration of service + Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks + Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary + Provide technical/strategic direction and act as advisor/coach to lower level analysts + Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices + Responsible for overall operating system applications + Contribute to technical direction and strategic decisions + Has the ability to operate with a limited level of direct supervision. + Can exercise independence of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement + Ability to communicate technical concepts to non-technical audience + Ability to work with virtual and in-person teams, and work under pressure or to a deadline + Experience in a Financial Services or large complex and/or global environment preferred + Effective written and verbal communication skills + Effective analytic/diagnostic skills **Education:** + Bachelor's/University degree or equivalent experience ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Infrastructure ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Delaware Ohio United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $90,080.00 - $135,120.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Dec 23, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $90.1k-135.1k yearly 24d ago
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  • Senior Data Analyst - Software (Remote)

    Capital One 4.7company rating

    Columbus, OH jobs

    At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. On any given day you will be challenged by three types of work - Innovation, Business Intelligence and Data Management: **Innovation** + Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms + Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers + Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives **Business Intelligence** + Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization + Drive analysis that provides meaningful insights on business strategies **Data Management** + Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions + Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance + Build and execute tools to monitor and report on data quality **Our ideal candidate will have:** + Degree specialized in a Science, Technology, Engineering, Mathematics discipline + Scripting experience in (Python, R, Spark, and SQL) + Strong desire and experience with data in various forms (data warehouses/SQL, unstructured data) + Experience utilizing and developing within Snowflake services **Basic Qualifications** + Currently has, or is in the process of obtaining a Bachelor's Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 2 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master's Degree with an expectation that required degree will be obtained on or before the scheduled start date. + At least 1 year of experience working with at least one scripting language + At least 1 year of experience utilizing business intelligence visualization tool + At least 1 year of experience querying, analyzing and working with data languages and platforms + **Preferred Qualifications:** + Master's Degree in a Science, Technology, Engineering, Mathematics discipline + At least 2 years of experience coding in Python, R, Spark, or SQL + At least 2 years of experience working within process management and improvement methodologies - Agile, Lean, Six Sigma, etc. + At least 1 year of experience utilizing and developing within AWS services + At least 1 year of experience working with and demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. Informatica DQ) **_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $99,100 - $113,100 for Sr. Data Analyst McLean, VA: $109,000 - $124,400 for Sr. Data Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $109k-124.4k yearly 18d ago
  • Business Intelligence Analyst Senior - Member Value

    USAA 4.7company rating

    Remote

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Business Intelligence Analyst focused on Member Value, you will be pivotal in elevating member experiences through comprehensive, end-to-end analytics. Your core responsibilities will involve transforming complex data into clear, actionable insights through advanced visualization and reporting techniques. You will uncover critical trends and patterns to drive higher member satisfaction and value, refine service strategies, and optimize performance. You will collaborate closely with business leaders to define key performance indicators (critical metrics) and reporting requirements. This role offers a unique opportunity to employ your analytical expertise, visualization skills, and reporting capabilities to shape the future of member experience with impactful, data-driven insights. Analyzes complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Creates specifications for reports and analysis based on business needs and required or available data elements. May participate in consultation to users and lead multi-functional teams to address business issues. Prototypes' solutions for displaying information based on business needs. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads and participates in gathering complex and often unique business requirements by partnering with customers to define the business problem and data needs. Applies an advanced understanding of multiple data structures and sources to lead the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection. Strategically partners and works with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts. Includes collaborating on the design and implementation of technical standards and governance practices. Applies data visualization standard methodologies - often selecting the right data ‘tool for the job' to identify and interpret trends or patterns while following standard Enterprise branding. Understands the value of prototyping, usability, and the end-user experience to enhance the impact of the final data visualization product (dashboard, report, insight, or analysis). Acts as a trusted data visualization advisor to the collaborator/end-user in order to drive business value. Provides system thinking to influence relevant data, information, and application architecture decisions. May serve as an Agile champion who is responsible for the methodology, execution, and team education on standard processes. May provide internal team leadership by providing guidance on business intelligence tools, techniques and processes. Actively participates in industry, COE, or other discipline-relevant groups/panels to stay ahead of industry trends and share standard methodologies with team. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related field; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data & analytics experience OR a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 6 years combined experience OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field and 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.) Demonstrated experience in the identification of innovative ways to address moderately complex business problems and solutions. Advanced experience developing business work that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Confirmed, expert ability to use or build business knowledge through substantial partnerships at the individual contributor, leadership, and EMG levels. Demonstrated expert-level interpersonal skills with the ability to deliver presentations to all levels of management. Demonstrated the ability to embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Extensive experience in designing, developing, and maintaining dynamic dashboards, insightful reports, and compelling data visualizations. Solid ability to work with data generated from various member touchpoints, including digital channels and contact centers, to understand the well-rounded member experience. Extensive experience with data visualization and business intelligence platforms such as Tableau is highly preferred Strong proficiency in SQL for data querying, extraction, and manipulation The ability to translate complex data into clear, actionable narratives and recommendations that drive significant change. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $103.5k-197.7k yearly Auto-Apply 2d ago
  • Senior Data Analyst - Software (Remote)

    Capital One 4.7company rating

    McLean, VA jobs

    At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. On any given day you will be challenged by three types of work - Innovation, Business Intelligence and Data Management: Innovation Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives Business Intelligence Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization Drive analysis that provides meaningful insights on business strategies Data Management Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance Build and execute tools to monitor and report on data quality Our ideal candidate will have: Degree specialized in a Science, Technology, Engineering, Mathematics discipline Scripting experience in (Python, R, Spark, and SQL) Strong desire and experience with data in various forms (data warehouses/SQL, unstructured data) Experience utilizing and developing within Snowflake services Basic Qualifications Currently has, or is in the process of obtaining a Bachelor's Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 2 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master's Degree with an expectation that required degree will be obtained on or before the scheduled start date. At least 1 year of experience working with at least one scripting language At least 1 year of experience utilizing business intelligence visualization tool At least 1 year of experience querying, analyzing and working with data languages and platforms Preferred Qualifications: Master's Degree in a Science, Technology, Engineering, Mathematics discipline At least 2 years of experience coding in Python, R, Spark, or SQL At least 2 years of experience working within process management and improvement methodologies - Agile, Lean, Six Sigma, etc. At least 1 year of experience utilizing and developing within AWS services At least 1 year of experience working with and demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. Informatica DQ) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $99,100 - $113,100 for Sr. Data Analyst McLean, VA: $109,000 - $124,400 for Sr. Data Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $109k-124.4k yearly Auto-Apply 20d ago
  • Sr. Analyst, Data Analysis

    Capital One 4.7company rating

    Remote

    Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Sr. Analyst, Data Analysis * As a Data Analyst, this role will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. The role offers a unique opportunity to apply data-driven solutions in a fast-paced, risk-focused environment. You will develop dynamic reporting, advanced analytics, and automation to provide real-time risk management and drive efficiency. Leveraging cutting-edge technologies and innovative data practices, this role will play a key role in strengthening risk management strategies. General Responsibilities: * Innovation * Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms * Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers * Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives * Business Intelligence * Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization * Drive analysis that provides meaningful insights on business strategies * Data Management * Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions * Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance * Build and execute tools to monitor and report on data quality Basic Qualifications: * Educational Background: Bachelor's Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) * Professional Experience: * At least 2 years of experience performing data analytics * At least 1 year of experience working with at least one scripting language * At least 1 year of experience utilizing a business intelligence visualization tool * At least 1 year of experience in querying and analyzing and working with data languages and platforms * Skills Required: * Strong desire and experience with data in various forms (data warehouses/SQL, unstructured data) * Experience utilizing and developing within AWS services * Willing to work in a night shift schedule * Willing to work onsite for the first 6 months and work at home onwards * Willing to work in Alabang Preferred Qualifications: * Master's Degree in a Science, Technology, Engineering, Mathematics discipline * At least 2 years of experience working within process management and improvement methodologies - Agile, Lean, Six Sigma, etc. * At least 1 year of experience utilizing and developing within AWS services * At least 1 year of experience working with and demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. Informatica DQ) No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $72k-96k yearly est. 60d+ ago
  • Business Strategy Analyst - Mid Level

    USAA 4.7company rating

    Remote

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our team as a Business Strategy Analyst to shape member experiences for the Member Value Contact Center. You'll use analytics to provide strategic insights on industry trends, market developments, and USAA's direction, focusing on contact center operations and member experience. Your analysis will empower stakeholders to manage and influence business strategy, optimizing contact center efficiency and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA. Relocation assistance is not available for this position. What you'll do: Collaborates with stakeholders to identify key business assumptions and hypotheses around line of business strategy. Evaluates and uncovers strategic insights related to Profit & Loss. performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Assists experienced Business Strategy Analysts and other subject matter experts with refining hypotheses and identifying business questions to explore further. Assists in the development of the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results. Translates findings into insights for strategy management and execution. Prepares materials that help communicate the significance of the strategic insights to senior leaders and other key stakeholders. May participate in key stakeholder meetings. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years experience in data and/or analytics or strategy consulting; OR Advanced Degree in Business, Science, Finance, Economics or related discipline with 2 years experience in data and/or analytics or strategy consulting. Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights. Demonstrated experience using data analytics to formulate data-driven insights. Experience performing data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics). Experience in project management. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Ability to analyze data from various sources (e.g. member feedback, operational metrics, business performance) and draw meaningful conclusions. Understanding of how contact centers function, including key performance indicators (KPIs) such as Average Handle Time (AHT), Shrinkage, Member Satisfaction (MSAT), and First Contact Resolution (FCR). Experience in contact center workforce planning and forecasting Ability to extract insights from data and present them clearly and concisely, often through reports, dashboards, and presentations. Experience using visualization tools like Tableau or Business Objects for creating dashboards and reports. Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $85k-162.6k yearly Auto-Apply 5d ago
  • Data Scientist Senior

    USAA 4.7company rating

    Remote

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Employer: United Services Automobile Association Tasks: Partner with other analysts across the organization to fully define business problems and research questions. Support SME's on cross functional matrixed teams to solve highly complex work critical to the organization. Integrate and extract relevant information from large amounts of both structured and unstructured data (internal and external) to enable analytical solutions. Conduct advanced analytics leveraging predictive modeling, machine learning, simulation, optimization and other techniques to deliver insights or develop analytical solutions to achieve business objectives. Support Subject Matter Experts (SME's) on efforts to develop scalable, efficient, automated solutions for large scale data analyses, model development, model validation and model implementation. Work with IT to research architecture for new products, services, and features. Develop algorithms and supporting code such that research efforts are based on the highest quality data. Translate complex analytical and technical concepts to non-technical employees to enable understanding and drive informed business decisions. May telecommute. Requirements: Will accept a Bachelor's degree in Business Analytics, Computer Science, Applied Mathematics, Quantitative Economics, Statistics or related field followed by 6 years of progressive, post-baccalaureate experience in job offered or in a related occupation. Alternatively, will accept a Master's degree in Business Analytics, Computer Science, Applied Mathematics, Quantitative Economics, Statistics or related field and 4 years of experience in job offered or in a related occupation. Position requires: Developing models using Machine Learning techniques for Prediction, Classification and Segmentation: Regression with regularization; Tree based Ensemble (Bagging- Random Forest, Boosting- CatBoost, AdaBoost, and XGBoost); Gaussian Mixture models; K-means/ KNN; and Neural Network and Natural Language Processing (NLP) based models; End-to-end model development process from collaborating with cross-functional teams, collecting business requirements, data collection, model development, and validation and deployment; Developing statistical models and quantitative analysis; Coding languages & analytical tools for ML model development such as Python, PySpark and AWS Sagemaker, Google Cloud Platform, Microsoft Azure big data environments, and Git; Hadoop architecture; Snowflake, Hive, Oracle, IBM Netezza, and MySQL; Tableau and Power BI; Grasp of mathematics in calculus, linear algebra, probability, and statistics; Coding SQL queries; Translating product, business requirements into approach statements, project plans and communicating results of advanced analytic solutions; and Deploying Machine Learning, statistical models into production environments and monitoring the models in production. Worksite: 9800 Fredericksburg Road, San Antonio, TX 78288 Relocation assistance is Not Available for this position. This position is eligible for the Employee Referral Program. #DNP Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $89k-113k yearly est. Auto-Apply 24d ago
  • Program Test Analyst I

    USAA 4.7company rating

    Remote

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Employer: USAA Federal Savings Bank Tasks: Collaborate with business subject matter experts to ensure maintenance and accuracy of updated business procedures within the project management environment. Create robust test scenarios from a business end-user perspective to ensure updated, innovative and quality systems that are within compliance regulations. Execute tests and troubleshoot issues to identify the root cause of the resulting problem. Triage and report system defects identified in the testing plan to appropriate stakeholders in IT. Maintain leadership informed on testing status. Provide an objective review of testing activities and results. Make applicable recommendations to deliver a superior product. Serve in an advisory capacity to internal staff and resolve escalated issues as they arise. Set expectations on testing activities and adhere to timelines related to testing. Serve as a resource to less experienced team members. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. May telecommute. Requirements: Will accept a Bachelor's degree in Electronics Engineering, Software Engineering or related field and 4 years of experience in the job offered or in a related occupation. Position requires: Bank Disputes testing performing functional, regression and user acceptance testing; Leading a team of testers driving capacity planning of test execution; Software Development Life Cycle (SDLC); Software Testing: unit, smoke, sanity, integration, functional, regression, and web application testing; JIRA; qTest; Microsoft Visio; Eclipse IDE; Microfocus Unified Functional Testing (UFT); IBM Personal Communications; HP ALM (Quality Center); Testing methodologies - agile and waterfall; Banking products within a financial service organization; U.S. banking laws and regulations: Regulation Z; Regulation B; Regulation E; Fair and Accurate Credit Transactions Act (FACTA); Fair Debt Collection Practices Act (FDCPA); Unfair, Deceptive, or Abusive Acts or Practices (UDAAP); Telephone Consumer Protection Act (TCPA); Fair Credit Reporting Act (FCRA); Consumer Financial Protection Bureau (CFPB); Equal Credit Opportunity Act (ECOA); Fair Credit Billing Act (FCBA); and National Automated Clearinghouse Association (NACHA). Worksite: 9800 Fredericksburg Road, San Antonio TX 78288 Relocation assistance is Not Available for this position. This position is eligible for the Employee Referral Program. #DNP Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $68k-84k yearly est. Auto-Apply 25d ago
  • Data scientist Senior associate

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210688363 JobSchedule: Full time JobShift: Day : Are you passionate about leveraging artificial intelligence and machine learning solutions to solve real-world problems? As a Data Science Senior Associate, you'll develop scalable tools that integrate Large Language Models, predictive models and generative AI solutions with the Consumer and Community Bank Anti Money Laundering (AML) and Know Your Customer (KYC) Product. Job Responsibilities: * Design, develop and deploy AI solutions (classical and generative AI) within the Control and Oversight Product suite of applications. * Build and maintain APIs to enable seamless integration of AIML models with business applications. * Use your programming skills in Python and design integrated solutions using the latest technology. * Ensure all solutions are well documented and aligned with firm wide standards for AIML solutions. * Analyze diverse data assets and sources to optimize business decisions, developing insights that lead to actionable recommendations for management. * Build and iterate on prototype solutions. * Develop robust, production-ready code for AIML models and analytical applications. * Partner with subject matter experts and help deliver solutions that optimize the data for AIML solutions. * Understand and apply knowledge of role-related risks, keeping abreast of current regulatory requirements and acting in the shareholder's best interest. Ensure alignment with Firm wide policies and standards governing AIML solutions. Required qualifications, capabilities and skills: * Degree in quantitative discipline (e.g., Computer Science, Mathematics, Operations Research, Data Science). * 5+ years' experience in creating predictive models, and generative AI solutions using LLM prompt engineering, Retrieval Augmented Generation (RAG). * Strong Proficiency in Python. * Hands-on experience with LLM APIs, Python libraries like Pandas, NumPy, scikit-learn, and others for data manipulation, modeling and analysis. * Proficiency with data table operations (SQL, etc.). * Experience designing, building and maintaining ETL data pipelines using tools such as SQL, Python, and Alteryx. * Demonstrated knowledge of data architecture that is ideal for generative AI solutions. * Experience with evaluation metrics for ML and generative AI, and with building monitoring dashboards.
    $92k-112k yearly est. Auto-Apply 46d ago
  • Risk Management - Data Scientist - Senior Associate

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210680498 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Senior Associate Data Scientist in the Chase-360 Payment Analytics team, you will leverage cross-LOB customer data to generate insights into the health of consumers and small businesses, inform and influence credit strategy across consumer and business banking lending products, and develop attributes to support credit models and strategy. You are a self-starter who thrives in a fast-paced, dynamic environment. You are intellectually curious, always asking "why" and "what if," and challenging assumptions to uncover deeper insights. You demonstrate learning agility, quickly mastering new concepts and technologies. You display confidence and aptitude to own and drive ambiguous problems to scalable solutions. Job Responsibilities * Utilize skills in data analysis, modeling, data engineering, and project management to initiate, develop, and complete advanced analytics projects. * Perform credit-focused analytics to identify, quantify, and monitor risks in consumers and small businesses, leveraging diverse, large internal data sources. * Translate complex data into clear, actionable insights that inform strategic decisions. * Deliver regular, time-critical, high-impact reports, dashboards, and presentations to Consumer and Community Banking (CCB) Risk leadership. * Conduct independent research on emerging risks relevant to consumers and small businesses, proactively addressing new challenges and opportunities. * Analyze external publications from peers and other data releases to continually deliver insights and perspectives tailored to the needs of CCB Risk leadership. * Communicate findings and recommendations effectively to business partners across Card, Auto, Home Lending, and Business Banking teams. * Stay up to date on industry trends, macroeconomic developments, technological advances, and best practices in risk analytics. Required qualifications, capabilities, and skills * Advanced degree in statistics, econometrics, or a related quantitative field, with 3+ years of Financial Services or quantitative experience; alternatively, BS degree with a minimum of 5 years relevant experience. * Strong background in Python and SQL. * Proficient in Microsoft Office suite of products. * Demonstrated analytical and problem-solving skills across conceptualization and execution of analytics oriented projects. * Ability to synthesize diverse information and develop actionable recommendation. * Ability to manage and prioritize competing activities and achieve tight timelines on complex deliverables. * Ability to communicate complex findings clearly in both in written format and verbally to technical and non-technical audiences. Preferred qualifications, capabilities, and skills * MS degree preferred To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
    $92k-112k yearly est. Auto-Apply 37d ago
  • Risk Management - Data Scientist - Senior Associate

    Jpmorganchase 4.8company rating

    Columbus, OH jobs

    Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Senior Associate Data Scientist in the Chase-360 Payment Analytics team, you will leverage cross-LOB customer data to generate insights into the health of consumers and small businesses, inform and influence credit strategy across consumer and business banking lending products, and develop attributes to support credit models and strategy. You are a self-starter who thrives in a fast-paced, dynamic environment. You are intellectually curious, always asking “why” and “what if,” and challenging assumptions to uncover deeper insights. You demonstrate learning agility, quickly mastering new concepts and technologies. You display confidence and aptitude to own and drive ambiguous problems to scalable solutions. Job Responsibilities Utilize skills in data analysis, modeling, data engineering, and project management to initiate, develop, and complete advanced analytics projects. Perform credit-focused analytics to identify, quantify, and monitor risks in consumers and small businesses, leveraging diverse, large internal data sources. Translate complex data into clear, actionable insights that inform strategic decisions. Deliver regular, time-critical, high-impact reports, dashboards, and presentations to Consumer and Community Banking (CCB) Risk leadership. Conduct independent research on emerging risks relevant to consumers and small businesses, proactively addressing new challenges and opportunities. Analyze external publications from peers and other data releases to continually deliver insights and perspectives tailored to the needs of CCB Risk leadership. Communicate findings and recommendations effectively to business partners across Card, Auto, Home Lending, and Business Banking teams. Stay up to date on industry trends, macroeconomic developments, technological advances, and best practices in risk analytics. Required qualifications, capabilities, and skills Advanced degree in statistics, econometrics, or a related quantitative field, with 3+ years of Financial Services or quantitative experience; alternatively, BS degree with a minimum of 5 years relevant experience. Strong background in Python and SQL. Proficient in Microsoft Office suite of products. Demonstrated analytical and problem-solving skills across conceptualization and execution of analytics oriented projects. Ability to synthesize diverse information and develop actionable recommendation. Ability to manage and prioritize competing activities and achieve tight timelines on complex deliverables. Ability to communicate complex findings clearly in both in written format and verbally to technical and non-technical audiences. Preferred qualifications, capabilities, and skills MS degree preferred To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
    $92k-112k yearly est. Auto-Apply 60d+ ago
  • Data Scientist Associate Senior - Data Analytics Report Team

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210694005 JobSchedule: Full time JobShift: : Join our Data Analytics Reporting Team (DART) to build modular agentic components and ship production-ready AI features. You'll leverage Python, AWS, and leading agentic frameworks to automate workflows, scale securely, and deliver measurable business outcomes. As a Data Scientist Associate Sr within the Data Analytics Reporting Team at JPMorganChase, you will design, build, and maintain modular components for agentic systems that automate and orchestrate workflows across business platforms. You will own workstreams and Jira stories, delivering high-quality, scalable Python code and features within larger AI/ML initiatives. You will containerize and deploy solutions to cloud environments using Docker and infrastructure as code with Terraform, and collaborate closely with cross-functional partners to integrate agentic capabilities into existing systems. You will stay current on agentic frameworks such as LangGraph, Google ADK, and AutoGen, as well as LLMs and GenAI techniques including retrieval-augmented generation, applying them pragmatically to solve business problems. You will document designs, communicate progress and technical concepts to stakeholders, and uphold code quality, security, and compliance through testing and peer reviews. Exposure to Kubernetes and EKS, MLOps tooling, and core AWS services (S3, RDS, CloudFormation) will help you drive resilient, production-grade solutions aligned to business goals Job Responsibilities * Build, test, and maintain modular components for agentic systems, enabling intelligent automation and orchestration within business platforms. * Take ownership of individual workstreams and Jira stories, delivering high-quality code and features as part of larger AI/ML initiatives. * Work closely with team members to integrate agentic capabilities into existing systems and support solution delivery. * Containerize and deploy agentic system components on cloud platforms, following established DevOps and infrastructure-as-code practices. * Stay current with advancements in agentic frameworks (e.g., LangGraph, Google ADK, AutoGen), LLMs, and GenAI, and apply these technologies to assigned tasks and features. * Document design decisions, implementation details, and results; communicate progress and technical concepts to team members and stakeholders. * Ensure code quality, security, and compliance through testing, peer reviews, and adherence to best practices Required Qualifications, Capabilities, and Skills * Bachelor's degree with 3+ years' experience or Master's degree with 1+ year experience in a quantitative field (e.g., Computer Science, Data Science, Applied Mathematics, Statistics, Engineering). * Hands-on experience developing and delivering agentic system components or autonomous AI features in production environments. * Strong Python programming skills, with a focus on modular, scalable, and maintainable code. * Experience with AWS cloud platform. * Familiarity with agentic frameworks (LangGraph, Google ADK, AutoGen) and integrating AI capabilities into business processes. * Ability to work collaboratively in agile, cross-functional teams and deliver on assigned workstreams. * Excellent problem-solving, communication, and documentation skills. * Exposure to agentic system design patterns, orchestration, and workflow automation. Preferred Qualifications, Capabilities, and Skills * Experience with Large Language Models (LLMs), GenAI, and retrieval-augmented generation (RAG). * Experience with distributed computing, cloud orchestration (Kubernetes, EKS), and MLOps tools. * Financial services industry experience. * Ability to design and evaluate autonomous system features aligned with business goals. * Experience with additional cloud services (EKS, S3, RDS, CloudFormation). * Experience with containerization (Docker), and infrastructure as code (Terraform). This role is 5 days a week in office full time. This role is not hybrid nor remote. This role is not eligible for any visa sponsorship or transfer support at this time.
    $92k-112k yearly est. Auto-Apply 1d ago
  • Data Scientist Senior Associate - Regulatory Operations

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210669893 JobSchedule: Full time JobShift: Day : Join our Regulatory Services Reporting & Analytics team as a Data Scientist Associate Senior and help shape the future of data-driven decision making at JPMorgan Chase. As a Data Scientist Senior Associate in Regulatory Services Reporting & Analytics team, you will spearhead data-driven initiatives by designing and implementing advanced analytics solutions including AI, machine learning, and large language models to achieve operational efficiency. You will require a deep expertise in statistical analysis, data science, and automation, along with strong proficiency in Python, and data visualization tools. You will work collaboratively with stakeholders across multiple functions and lines of business, leveraging consulting skills and analytical expertise to deliver actionable insights and drive process improvements. Job Responsibilities: * Apply strategic, data science and quantitative skills within Regulatory Operations. * Engage stakeholders and consolidate partnerships to continuously understand business drivers, goals, priorities and opportunities. * Develop knowledge of operational processes managed within the pillar and help uncover opportunities using advanced analytics (AI/ML/LLM), research, and automation. * Partner with subject matter experts and management to deliver automation solutions from idea conception through implementation. * Manage data science and analytics strategies including recommendations on analytical products, services, protocols, and standards across the firm. * Invent creative and innovative ways to answer key business questions by leveraging advanced analytics (AI/ML/LLM) & automation ; to improve efficiency and productivity of business user through automation and self-service. * Decrease the analytics development lifecycle and increase the velocity at which analysts can disseminate insights. * Socialize, promote and support the implementation of the analytic solutions, working with teams across all business units to identify and recommend ways to leverage it for specific deliverables, including automation solutions, dashboards, reports, Ad-hoc requests, deep dives, Industry study research etc. * Be a storyteller capable of delivering practical data insights in a compelling manner actionable by senior leadership using presentations, discussions, and visualizations. Required Qualifications, Capabilities, and Skills: * Bachelor's degree in relevant quantitative field (e.g., Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields). * Strong understanding of math behind machine learning algos. * Demonstrated experience in modern data mining, quantitative research, and data science techniques (e.g., machine learning, behavioral analytics). * Able to work in large and medium sized project teams, as self-directed contributor with a proven track record of being detail orientated, innovative, creative, and strategic. * Be a team player who can help build around other people's work and can be a strong collaborator. * Experience working across multiple database platforms, both on premises, such as Teradata, Oracle, Hadoop, as well as on Cloud solutions such as AWS and Snowflake * Demonstrated experience with process automation using tools such as Alteryx, Python, R, Tableau, SAS, SQL/PLSQL, VBA, SharePoint and other Business Intelligence tools. * Demonstrated experience conducting data analysis with ability to tell compelling stories using data. Preferred Qualifications, Capabilities, and Skills: * Financial services background * M.S. equivalent * Bachelor's degree in a relevant quantitative field * 4+ years of data analytics experience or advanced degree in an analytical field * Experience in recommendation systems This role is not eligible for visa sponsorship. This role is 5 days a week fully in-office.
    $92k-112k yearly est. Auto-Apply 1d ago
  • Home Lending - Data Scientist Senior Associate

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210692669 JobSchedule: Full time JobShift: : Join an award winning Home Lending Optimization & Solutions team, you'll join an organization that applies ML/AI products & solutions across Sales, Operations, & Marketing. Your ability to understand business requirements and translate them to a proposed solution will be a key to your success. You'll utilize strong communication skills to effectively operate in direct collaboration with key stakeholders across functions and lines-of-business. Job responsibilities * Understand and translate business needs into data models supporting long-term solutions * Convert data into actionable insights * Develop presentations to summarize and communicate key messages to senior management, sponsors, and colleagues * Leverage a variety of statistical and mathematical techniques and algorithms to analyze a variety of datasets to solve complex business problems Required qualifications, capabilities, and skills * 3+ years' experience working in an analytical role * BS degree in a related field, such as Data Science, Engineering, Applied Mathematics, Statistics, or similar STEM discipline * Experience using statistical programming languages (Python) to manipulate data, draw insights, and build prototype solutions * Strong storytelling capabilities * Adept at explaining and converting complex concepts into digestible information to be consumed by audiences at various levels of the business Preferred qualifications, capabilities, and skills * Master's Degree * Functional industry experience in finance, operations, sales, marketing, or credit/risk * Knowledge of the mortgage industry
    $92k-112k yearly est. Auto-Apply 3d ago
  • Data Domain Architect Senior Associate - Finance Data & Insights

    Jpmorganchase 4.8company rating

    Columbus, OH jobs

    Are you a skilled data professional with a passion for transforming raw data into actionable insights and a proven track record of learning and implementing new technologies? The Finance Data & Insights Team is an agile product team responsible for the development, production, and transformation of financial data and reporting across Consumer Community Banking. Our vision is to enhance the lives of our people and increase the firm's value by leveraging data and advanced tools to analyze information, generate insights, save time, improve processes and controls, and lead the organization in developing future-ready skills. As a Data Domain Architect Senior Associate in the Consumer Community Banking Finance Data & Insights Team, you will assist in the development, testing and on-going maintenance of finance data products for the Business Banking line of business. You will focus on understanding data requirements, developing proof of concept data against requirements, comparing data sources, testing solutions, as well as preparing ad hoc analysis for our CFO (Chief Finance Officers) stakeholders. The type of data covered is everything from BB (Business Banking) Field scorecard data (how we measure all business banking field personnel performance) to lending data (e.g. originations and funded loans) to Deposits (new and lost accounts, associated cash management services, revenue earned), etc. Job responsibilities Work closely with the business stakeholders/analysts to understand reporting requirements and functional needs. Translate business requirements into prototype solutions for new/enhancement requests, Provide a high level of responsiveness to ad-hoc requests. Ability to understand broad business questions and determine the data that will help answer/give insights to the business question, perform “what-if” scenario data analytics, and regulatory inquiries. Work closely with end-users/data product owners during the UAT phase of the project and perform testing to ensure new functionality meets end user requirements. Validate that production results comply with business requirements and expected results. Work with end users and the Business Intelligence team to develop and implement standard reporting solutions in support of Business Banking Finance. Support BAU operating model for Business Banking Field scorecard requests including loading of user data and investigation of banker questions. Required qualifications, capabilities, and skills 5+ years of total experience within MIS, Business Intelligence, and/or Analytics roles Must be proficient in SQL query writing. Demonstrated knowledge of data warehousing concepts and exposure to one or more Business Intelligence toolsets and database platforms: AWS or Databricks, Oracle/SQL Server/Teradata, Cognos/BO, or SAS/R. Must be proficient with analysis in Excel including but not limited to Pivot, Vlookup, trend analysis etc. Must be proficient in one or more data & business intelligence concepts including ETL, Data Modeling, Reporting Automation, and/or Dashboarding. Self-starter, team player, good communication skills, be proactive in asking help when needed Ability to take cues/guidance and solve problems independently Strong attention to detail with ability to understand and communicate bigger picture Preferred qualifications, capabilities, and skills Databricks or AWS Cloud Experience Experience with Agile development framework Knowledge of Business Banking, Deposit Products, and or Cash Management products.
    $108k-134k yearly est. Auto-Apply 52d ago
  • AI Data Scientist Sr

    PNC Financial Services Group, Inc. 4.4company rating

    Cleveland, OH jobs

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Data Scientist Sr within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. * PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.* Our team delivers high quality solutions by effectively and thoughtfully utilizing the power of AI, facilitating collaboration between business and technical stakeholders to identify and prioritize opportunities. * We equip teams with the skills, tools and environments to manage increasing complexity, enabling their swift action on key business decisions. * We enable AI based automation and data-driven decision making to optimize business processes, enabling teams to focus attention on higher value tasks Key Responsibilities and Experience: * Internal client consultation to elicit and collect requirements, and communicate and align the technical team toward delivery * Machine learning model solution design, build, orchestration and implementation * Experience building solutions with model governance, risk management, and regulatory adherence at top of mind * Substantial experience implementing production AI/ML solutions. * Continuous support of models deployed to production applications * Release planning, coordination, and hands on support throughout release windows * Experience with production implementations that leverage generative AI and LLMs a plus PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Leads the implementation of analytical projects that leverage vast amounts of structured and unstructured data to extract actionable business insights. * Directs the data gathering, data processing and data mining of large and complex datasets. * Leads the development of algorithms using advanced mathematical and statistical techniques like machine learning to predict business outcomes and recommend optimal actions to management. * Leads analytical experiments in a methodical manner to find opportunities for product and process optimization. Presents business insights to management using visualization technologies and data storytelling. * Partners with Data Architects, Data Analysts, Data Engineers and Visualization Experts to develop data-driven solutions for the business. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Artificial Intelligence (AI), Competitive Advantages, Consultation, Data Analytics, Data Mining, Data Science, Machine Learning (ML), Model Governance, Solution Building Competencies Data Architecture, Data Mining, Disruptive Innovation, Information Capture, Machine Learning, Modeling: Data, Process, Events, Objects, Prototyping, Query and Database Access Tools Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Masters Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $65,000.00 - $165,370.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 07/01/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $65k-165.4k yearly 36d ago
  • AI Data Scientist Sr

    PNC Financial Services Group, Inc. 4.4company rating

    Pittsburgh, PA jobs

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Data Scientist Sr within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. * PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.* Our team delivers high quality solutions by effectively and thoughtfully utilizing the power of AI, facilitating collaboration between business and technical stakeholders to identify and prioritize opportunities. * We equip teams with the skills, tools and environments to manage increasing complexity, enabling their swift action on key business decisions. * We enable AI based automation and data-driven decision making to optimize business processes, enabling teams to focus attention on higher value tasks Key Responsibilities and Experience: * Internal client consultation to elicit and collect requirements, and communicate and align the technical team toward delivery * Machine learning model solution design, build, orchestration and implementation * Experience building solutions with model governance, risk management, and regulatory adherence at top of mind * Substantial experience implementing production AI/ML solutions. * Continuous support of models deployed to production applications * Release planning, coordination, and hands on support throughout release windows * Experience with production implementations that leverage generative AI and LLMs a plus PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Leads the implementation of analytical projects that leverage vast amounts of structured and unstructured data to extract actionable business insights. * Directs the data gathering, data processing and data mining of large and complex datasets. * Leads the development of algorithms using advanced mathematical and statistical techniques like machine learning to predict business outcomes and recommend optimal actions to management. * Leads analytical experiments in a methodical manner to find opportunities for product and process optimization. Presents business insights to management using visualization technologies and data storytelling. * Partners with Data Architects, Data Analysts, Data Engineers and Visualization Experts to develop data-driven solutions for the business. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Artificial Intelligence (AI), Competitive Advantages, Consultation, Data Analytics, Data Mining, Data Science, Machine Learning (ML), Model Governance, Solution Building Competencies Data Architecture, Data Mining, Disruptive Innovation, Information Capture, Machine Learning, Modeling: Data, Process, Events, Objects, Prototyping, Query and Database Access Tools Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Masters Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $65,000.00 - $165,370.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 07/01/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $65k-165.4k yearly 36d ago
  • Solutions Analyst III - Emerging Technologies

    Jpmorganchase 4.8company rating

    Columbus, OH jobs

    Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams.. Job Responsibilities Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy. Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders. Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability. Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes. Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed. Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning. Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes. Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization. Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs. Required Qualifications, Capabilities, and Skills Formal training or certification on business analysis concepts and 3+ years applied experience. Experience in technical program delivery, product management, solutions analysis, or related field. Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives. Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives. Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups. Strong problem-solving and quantitative analysis skills. Excellent verbal and written communication skills. Familiarity with Agile methodologies and product-oriented organizations. Preferred qualifications, capabilities, and skills Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations. Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership. Technical program delivery, innovation, program/project management, product management or solutions analysis. Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams. Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments. Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.
    $93k-116k yearly est. Auto-Apply 4d ago
  • Solutions Analyst III - Emerging Technologies

    Jpmorgan Chase Bank, N.A 4.8company rating

    Columbus, OH jobs

    Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams.. Job Responsibilities Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy. Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders. Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability. Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes. Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed. Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning. Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes. Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization. Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs. Required Qualifications, Capabilities, and Skills Formal training or certification on business analysis concepts and 3+ years applied experience. Experience in technical program delivery, product management, solutions analysis, or related field. Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives. Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives. Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups. Strong problem-solving and quantitative analysis skills. Excellent verbal and written communication skills. Familiarity with Agile methodologies and product-oriented organizations. Preferred qualifications, capabilities, and skills Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations. Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership. Technical program delivery, innovation, program/project management, product management or solutions analysis. Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams. Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments. Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $93k-116k yearly est. 2d ago
  • Senior Quality Analyst - Practice Solutions

    Bank of America 4.7company rating

    Westerville, OH jobs

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for performing quality audits and/or for reviewing evaluations completed by team managers. Ability to analyze and understand data and translate into coaching feedback by providing feedback to team managers and as input to formal associate education. Understand and determine if associate actions and decisions are in accordance with regulatory requirements and impacts to quality scoring. Identify trends, escalate problems, and take action. Communicate with leaders on team performance and trends. May organize review sessions for leaders and employees to identify strengths and opportunities out to ensure process/scoring consistency. Share best practices. Typically requires 2 to 4 years of related experience. Skills: Claims Management Controls Management Monitoring, Surveillance, and Testing Policies, Procedures, and Guidelines Management Quality Assurance Attention to Detail Investigation Management Problem Solving Risk Management Written Communications Adaptability Process Management Process Mapping Project Management Reporting Required Qualifications: Proficient computer skills Strong decision-making skills and problem-solving skills Excellent verbal and written communication skills Desired Qualifications: Ability to learn and adapt to ongoing changes and new technology platforms Experience in receiving and implementing performance feedback and coaching Self-motivated and results-oriented with excellent organizational skills Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
    $75k-93k yearly est. Auto-Apply 17d ago

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