Senior Project Manager jobs at Citi - 33 jobs

J.P. Morgan Wealth Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals while utilizing the latest technology and resources of the entire firm. Our Wealth Management teams develop deep, personal relationships with clients to provide goals-based financial planning advice and to deliver sophisticated products and solutions to meet their generational wealth management needs. As a Vice President Program/Project Manager in Wealth Management, you will lead and advise on large-scale, complex Electronic Communication projects that shape our business. You will collaborate with cross-functional teams to manage operational changes, oversee the technology development lifecycle, and ensure projects align with our strategic objectives. Together, we drive innovation, deliver impactful solutions, and foster a culture of continuous improvement. This role offers you the opportunity to expand your expertise and make a meaningful difference in our organization. Job Responsibilities Lead and support firm-wide and business-wide initiatives impacting the E-Comm Review Program Organize and execute operational process changes, including annual reviews and change management Ensure compliance with change management processes and firm guidelines Evaluate data needs and technology opportunities to create effective management information systems Develop and communicate program updates to internal forums, business partners, and senior management Collaborate with teams across Field, Product, Risk, Control, Compliance, and Legal to achieve strategic objectives Support compliance testing, audits, and risk assessments for the E-Comm Review Program Coordinate recruiting, onboarding, and staffing for program capacity projections Lead new hire training and ongoing development for E-Comm Review Program employees and partners Partner with Technology to communicate business needs and track project progress Define project objectives, success metrics, and oversee execution of deliverables Required Qualifications, Capabilities, and Skills 7 years of experience in the securities or investment industry Strong technical acumen and understanding of the technology development lifecycle Proven project management experience, including leading teams through full project lifecycles In-depth analytical skills and ability to make data-driven decisions Strong knowledge of retail investment products (advisory accounts, mutual funds, annuities, equities, fixed income) Working knowledge of investment industry regulations and regulatory bodies (FINRA, SEC, OCC) Excellent communication skills, both oral and written Ability to manage multiple projects of varying size and complexity Demonstrated initiative and achievement of challenging goals Proficiency in MS Excel, Word, Access, PowerPoint, and SharePoint Bachelor's degree or significant equivalent experience in a related securities industry position Preferred Qualifications, Capabilities, and Skills Experience with Agile and/or Jira Experience using MIS reporting tools and creating end-user reports (QlikView, QlikSense, SSRS, Tableau) Business and technology consulting experience Industry licensing (e.g., FINRA Series 7, 66, 9/10, State Life & Health Insurance license) Experience in process design, technology development, and business readiness Experience influencing and aligning cross-functional stakeholders Openness to developmental feedback and a collaborative work environment

JobID: 210688112 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $78,850.00-$120,000.00; Jersey City,NJ $78,850.00-$120,000.00 Put your passion for people and skill for marketing to work driving cohesive, frictionless, personalized experiences for the firm's most critical stakeholders: our employees. As an Associate, Project Management in Employee Experience (EX) Marketing, you will play a critical role on the team that shapes the experiences of our colleagues, drives perceptions of firm, and changes behaviors by delivering compelling engagement campaigns and Purpose initiatives across the firm. This role combines project management, marketing strategy, brand management, presentation skills, and strategic advice in support of our 310,000 employees. The Project Management Associate will support activities across the Employee Experience Marketing team that showcase the offerings and resources across the firm. They will liaise with colleagues across functions and locations including Employee Experience, Human Resources, CAO and Technology. They will also support the delivery of employee marketing campaigns and experiences across new and existing virtual and in-person channels. Job responsibilities: * Project manage a variety of workstreams across EX Marketing, keeping leadership informed of progress, following up on deliverables, and addressing issues for timely execution * Liaise and build relationships with partners across Marketing, Brand, Communications, Corporate Functions, Change & Readiness, Controls and other business partners as appropriate * Support leadership content including PowerPoint presentations, executive talking points, and briefing materials for socialization across stakeholder groups as needed. * Engage with stakeholders across various departments to gather insights, understand needs, and tailor marketing strategies that resonate with key employee segments. * Support the development and execution of key EX Marketing initiatives, including briefing, concept, development, and implementation of select employee marketing campaigns across digital and in-person channels. * Act as a steward of the firm's brand guidelines, providing guidance that promotes consistency and integration across Employee Experience, Human Resources, Workplace, Technology, and other firmwide focus areas. * Support post-initiative analysis and feedback collection to continuously improve processes and event effectiveness. Required qualifications, capabilities and skills * 4+ years of experience managing projects in a marketing or communications setting * Ability to thrive in a fast-paced, matrixed environment with multiple assignments, stringent deadlines and changing priorities * Strong problem solving and planning skills; excellent time management and project management skills * Strong communications and integrated marketing skills * Strong relationship management skills, able to communicate effectively with peers and partners * Understanding of the product lifecycle management * Team player with the ability to navigate a highly matrixed organization * Strong Microsoft Office Suite skills Preferred qualifications, capabilities and skills: * Consumer marketing or employee marketing experience * Corporate communications experience * Knowledge across internal communication channels including web, email, digital screens, video, print, merchandise, etc. * Prior events experience preferred * Other responsibilities in support of the EX Marketing team as needed.

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Small Business Lending, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. **Job responsibilities** + Lead and oversee a team of project managers, ensuring effective coordination and execution of projects to meet organizational goals. + Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination + Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements + Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners + Manage business prioritization and initiative sequencing to create comprehensive roadmaps **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product delivery or a relevant domain area + Demonstrated ability to execute operational management and change readiness activities + Strong understanding of delivery and a proven track record of implementing continuous improvement processes + Experience in product or platform-wide release management, in addition to deployment processes and strategies + Experience with product management tools: JIRA, Confluence, Monday.com, Excel, MS Projects, PowerPoint **Preferred qualifications, capabilities, and skills** + Proficient knowledge of the product development life cycle, design, and data analytics Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210650568 JobSchedule: Full time JobShift: Day : Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Small Business Lending, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities * Lead and oversee a team of project managers, ensuring effective coordination and execution of projects to meet organizational goals. * Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination * Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners * Manage business prioritization and initiative sequencing to create comprehensive roadmaps Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product delivery or a relevant domain area * Demonstrated ability to execute operational management and change readiness activities * Strong understanding of delivery and a proven track record of implementing continuous improvement processes * Experience in product or platform-wide release management, in addition to deployment processes and strategies * Experience with product management tools: JIRA, Confluence, Monday.com, Excel, MS Projects, PowerPoint Preferred qualifications, capabilities, and skills * Proficient knowledge of the product development life cycle, design, and data analytics

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Small Business Lending, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Lead and oversee a team of project managers, ensuring effective coordination and execution of projects to meet organizational goals. Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Manage business prioritization and initiative sequencing to create comprehensive roadmaps Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Experience with product management tools: JIRA, Confluence, Monday.com, Excel, MS Projects, PowerPoint Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics

JobID: 210695383 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $190,000.00-$260,000.00 Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Principal Technical Program Manager in Infrastructure Platforms, Project Execution group you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. Job responsibilities * Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration * Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks * Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes * Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency * Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies Required qualifications, capabilities, and skills * 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations * Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions * Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives * Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments * Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Preferred qualifications, capabilities, and skills * Experience with Networking Technologies; Proxy, Security and Egress/Access

JobID: 210676936 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $190,000.00-$260,000.00 Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Principal Technical Program Manager in Network Product Lines, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. Job responsibilities * Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration * Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks * Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes * Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency * Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies Required qualifications, capabilities, and skills * 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations * Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions * Understanding of large matrixes organizations * Knowledge of Infrastructure Technologies- Networking * 5+ years in leading/ managing teams of technical program managers * Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives * Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments * Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Preferred qualifications, capabilities, and skills * Excellent collaboration & leadership skills * Understanding of Development Life Cycle for software and tooling

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work. As a Manager Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements. **About the role:** **The Network Innovation Team is seeking an Innovation Engagement Manager to uncover problems and opportunities worthy of exploration, evaluate potential implications, develop hypothesis, structure experiments to validate/invalidate hypothesis, execute the full innovation process, and support stakeholders as they ingest the insights and learnings from generated evidence.** **The successful candidate is responsible for innovation engagements from inception to execution to implementation. They manage ALL aspects of the engagement over its entire life including: the initiation, design and development of plan, identification and management of stakeholders, execution, controls, implementation, and communications. The Engagement Manager assembles and leads the engagement team - usually consisting of internal and external parties - to ensure engagements are completed on time, within budgets, and produce the learnings required to evaluate the engagement hypothesis. This role also actively manages and escalates risk and customer-impacting issues within day-to-day management.** **General Responsibilities** **:** + Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports. + Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements + Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time. + Leveraging problem solving and influencing skills to ensure project plans deliver on intent + Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery + Building relationships and collaborating with key stakeholders to ensure delivery of commitments + Exhibit outstanding influencing skills to effectively drive project / program efforts + Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment. + Display a passion for coaching and developing a team of associates through their leadership style + Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes **Basic Qualifications:** + Bachelor's Degree or Military experience + At least 7 Years of Project Management experience + At least 1 Year of People Management experience **Preferred Qualifications:** + Masters / MBA degree + 8+ years of Project Management experience + 3+ years of People Management experience + PMP, Lean, Agile or Six Sigma certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Columbus, OH: $132,800 - $151,600 for Manager, Project Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

JobID: 210697670 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $142,500.00-$190,000.00 Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Lead Technical Program Manager in Cybersecurity Technology & Controls, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. Job responsibilities * Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration * Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks * Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes * Ensure alignment of cybersecurity initiatives within organizational goals and regulatory requirements. * Oversee a portfolio of firm-wide technology and cybersecurity priority initiatives, ensuring they are delivered on time, within scope, and within budget. * Prepare and present reports on program status, risks, and outcomes to executive leadership. * Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency * Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies Required qualifications, capabilities, and skills * Obtain 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations. * Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions. * Advanced analytical reason skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives. * Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments. * Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives * Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Preferred qualifications, capabilities, and skills * Relevant certifications such as CISSP, CISM, and/or PMP are highly desirable. * Excellent leadership, communication, and interpersonal skills.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you ready to lead at the intersection of business strategy, technology, and innovation? We're a high-impact team in need of a Program Manager - Senior who will play a pivotal role in transforming how we deliver value across the organization. This is a dynamic role; part strategist, part consultant, part builder, designed for individuals who thrive in a fast-paced environment, see opportunity in complexity, and are passionate about driving systemic change. You'll work closely with technology partners, program managers, and business leaders to: Design and implement scalable processes that improve program efficiency and outcomes Develop cases that unlock strategic investment Shape and pilot Gen AI use cases that elevate how we understand and respond to customer needs Serve as a trusted advisor to internal teams, helping define needs and architect solutions that move the needle Support and elevate change management across the program, driving strategic execution of goals If you're energized by building from the ground up, influencing across functions, and making a measurable impact-this is your opportunity to lead. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Define and maintain program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals. Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value. Facilitate meetings with executive management and project / program sponsors to define solutions and delivery. Prepare reports that provide partners and management with status updates to include identifying risks or issues. Perform analyses, root cause identification and development and recommendation of key work products. Negotiate agreements, settles disputes equitably and defuse situations. Negotiate program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity. Adhere to Enterprise Portfolio Management Office (EPMO) processes, procedures, controls, standards, tools, and templates. Adhere to governance rigor required for work efforts. Drive the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum 6 years' project and / or program management experience, including experience defining a new program and/or leading large-scale projects. Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans. Proficient knowledge of program efforts management tools and methodologies. Understanding and demonstrated application of risk management policies and procedures. Knowledge of program management methodology and techniques; program performance evaluation and change management principles. Experience maintaining and reporting on work effort(s) budgets / methodologies. Proficient experience in USAA's change management methodology or similar industry change management methodology. Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals. What sets you apart: Strong understanding of project management methodologies (e.g., Agile, Waterfall, Scrum, or hybrid approaches). Experience working in or knowledge of Clarity, JWM, and / or SharePoint for program management organization. Demonstrated success in driving organizational change through structured change management methodologies (e.g., Prosci, ADKAR, Kotter). Experience developing and executing change management strategies, including communication, training, and resistance management plans. Proven ability to lead and collaborate with cross-functional teams-including Legal, Compliance, Risk, and Operations-to deliver initiatives aligned with regulatory requirements and organizational standards. Proficiency in project management tools such as SalesForce, Clarity, Jira, and/or JWM. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Principal Technical Program Manager in Consumer & Community Bank - Infrastructure & Production Management team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. Job responsibilities Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies Continuously transform processes and evolve tools Analyze the scope of the BOW and create dashboards to measure progress and success Required qualifications, capabilities, and skills 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Strategic Thinking and Process Improvement Employee focused approach to problem solving Preferred qualifications, capabilities, and skills Experience transforming process and organizations Consulting Experience

JobID: 210648819 JobSchedule: Full time JobShift: Day : Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Principal Technical Program Manager in Consumer & Community Bank - Infrastructure & Production Management team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. Job responsibilities * Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration * Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks * Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes * Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency * Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies * Continuously transform processes and evolve tools * Analyze the scope of the BOW and create dashboards to measure progress and success Required qualifications, capabilities, and skills * 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations * Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions * Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives * Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments * Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives * Strategic Thinking and Process Improvement * Employee focused approach to problem solving Preferred qualifications, capabilities, and skills * Experience transforming process and organizations * Consulting Experience

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Learn Platform, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, and leading technical integrations. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. **Job responsibilities** + Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions + Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum + Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals + Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness + Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization + Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients + Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services + Proven track record of effectively managing resources, and project timelines in a fast-paced, agile environment + Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Global Supplier Services, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

JPMorganChase is a global leader in financial services and ranked #1 for AI adoption and maturity in the 2025 Evident AI Index. We're building a Brand Operations AI Transformation team to help us bring our vision to life, including a robust asset management discipline to help us ensure accuracy, compliance and accessibility of our digital assets, as well as working cross-functionally with creative, marketing, project management and tech teams. As a Project Manager on the Brand Operations AI Transformation team, you'll blend traditional project management with expertise in AI/ML technologies, overseeing AI projects from conception to delivery and acting as a critical bridge between highly technical teams, creatives, brand managers and business stakeholders. Your work will help the Brand team continue delivering engaging, brand-aligned creative to millions of customers. You'll lead, plan and execute AI/ML projects, bringing a deep understanding of project management, data management and AI methodologies so we can deliver AI initiatives on time, within scope, on budget and aligned with Brand guidelines as well as business goals. You will be responsible for coordinating cross-functional teams, managing project lifecycles and reporting progress and results to partners and leadership in both tech and marketing teams. Join us and help bring AI transformation to life for our Brand organization! **Job responsibilities** + Plan and oversee all stages of AI-led creative projects, from ideation and data collection to delivery, as well as model training, monitoring and reporting. + Act as a critical bridge between highly technical teams, creative teams and business/marketing stakeholders, ensuring seamless project delivery, resource optimization and robust controls adherence through ongoing communication. Work across/coordinate diverse, cross-functional teams for the purpose of creative delivery, including AI technologists, prompt engineers, brand managers and creatives. Foster a collaborative environment and help resolve conflicts. + Define project scope, objectives and success metrics for AI-powered deliverables. Ensure AI solutions provide measurable business value and align with the company's overall strategic goals. + Serve as the primary liaison between brand management and creative teams, translating complex AI concepts into clear, actionable business insights. + Work with creative technologists and prompt engineers to proactively identify, assess and mitigate risks, including those related to timeline/execution, data quality, model bias or ethical concerns. Ensure AI solutions meet high-quality and regulatory standards. + Create and manage project budgets, track expenditures and allocate resources effectively to ensure projects run smoothly. Ensure AI initiatives align with business objectives and are delivered on time, within scope and on budget. + Stay up-to-date with emerging AI trends, tools and platforms to ensure project relevance and foster a culture of continuous improvement. **Required qualifications, capabilities and skills:** + Bachelor's degree + 3 or more years of project management experience, with a proven track record of successfully delivering AI/ML projects. + Proficient in project planning, risk management and stakeholder management. + Deep understanding of (or the ability to learn and master quickly) creative workflows and controls, as well as AI methodologies, data management and ethical considerations related to using AI technologies. + Ability to plan and oversee execution of AI/ML-based creative projects from conception to deployment, including setting timelines, setting and managing key meetings, asset and resource mgmt., reporting, etc. + Strong understanding of AI/ML concepts, such as natural language processing (NLP), deep learning and data science principles. + Understanding of data's role in AI, including data quality, pipelines and data-driven decision-making. + Excellent leadership, communication and problem-solving abilities. Must be adaptable, results-oriented and able to manage complex, ambiguous projects. **Preferred qualifications, capabilities and skills:** + Experience working with Adobe Workfront. + Strong knowledge of Agile and iterative development methodologies. + Experience with generative AI tools and platforms (e.g., Adobe Firefly, Google Veo 3) in a workplace capacity. + Experience with creative tools like Adobe Creative Suite (Photoshop, Illustrator). + Familiarity with creative collaboration workspaces/tools (e.g., Figma). Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $114,000.00 - $180,000.00 / year

JobID: 210693649 JobSchedule: Full time JobShift: : Join JPMorgan Chase's Legal Department and help shape the future of legal operations through data-driven strategy and impactful project management. As a key member of the Insights and Impact team, you'll collaborate with cross-functional partners, lead critical initiatives, and deliver solutions that make a real difference. If you thrive in a fast-paced, collaborative environment and are passionate about turning complex data into clear, actionable recommendations, this is your opportunity to make a lasting impact. Be part of a team that values innovation, strategic thinking, and continuous improvement. Your expertise will help drive transformation and excellence across the Legal Department. As a Business Analyst & Strategic Project Manager in the Insights and Impact team within the Legal Department, you will lead high-visibility projects supporting the In-House Legal Services (ILS) team and other Legal Lines of Business (LOBs). This role offers the opportunity to drive strategic initiatives, collaborate with senior leaders, and deliver executive-level presentations that influence decision-making. You will transform complex data sets into actionable insights, manage multiple priorities, and foster innovation by integrating new technologies and artificial intelligence solutions. Located 100% on-site at the Polaris office in Columbus, you will play a pivotal role in advancing the goals of the Legal Department. The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you. Job Responsibilities: * Lead analysis and project management for key initiatives supporting ILS and Legal LOBs, overseeing task tracking and status reporting * Develop and implement strategic projects that advance ILS goals and drive organizational impact * Partner with ILS leadership to design, launch, and drive adoption of new initiatives * Create high-impact executive presentations with clear, compelling narratives for senior audiences * Transform complex data sets and qualitative information into concise insights and strategic recommendations * Collaborate cross-functionally with Product, Technology, and other Legal teams to deliver solutions * Maintain comprehensive project documentation and ensure timely updates to stakeholders * Manage multiple priorities simultaneously, leveraging internal resources for optimal results * Build and maintain strong relationships with key stakeholders and partners across the organization * Apply risk management and controls expertise to ensure project compliance and mitigate risks * Foster a culture of innovation by encouraging creative problem-solving and adoption of new technologies Required Qualifications, Capabilities, and Skills: * Minimum 3 years of experience in program management, risk management/controls, or business management * Highly independent and self-motivated, with proven adaptability in collaborative team environments * Strong analytical and problem-solving abilities, with excellent time management and organizational skills * Demonstrated ability to manage multiple priorities and leverage internal resources effectively * Exceptional communication and storytelling skills, adept at translating complex concepts into clear narratives * Advanced proficiency in Microsoft Word, Excel, and PowerPoint * Experience building and maintaining relationships with key stakeholders * Proven track record of delivering executive-level presentations * Experience overseeing project documentation and status reporting * Ability to transform data into actionable insights and recommendations * Strong attention to detail and commitment to project excellence Preferred Qualifications, Capabilities, and Skills: * Demonstrated strategic thinking skills with experience translating strategies into actionable projects * 2+ years of experience in data analytics, interpreting complex data sets and deriving insights * Experience integrating artificial intelligence solutions to enhance project outcomes * Proven ability to foster a culture of innovation and creative problem-solving * Experience collaborating with cross-functional teams in a legal or corporate environment * Familiarity with project management tools and methodologies * Experience driving adoption of new technologies within an organization All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment.

Join JPMorgan Chase's Legal Department and help shape the future of legal operations through data-driven strategy and impactful project management. As a key member of the Insights and Impact team, you'll collaborate with cross-functional partners, lead critical initiatives, and deliver solutions that make a real difference. If you thrive in a fast-paced, collaborative environment and are passionate about turning complex data into clear, actionable recommendations, this is your opportunity to make a lasting impact. Be part of a team that values innovation, strategic thinking, and continuous improvement. Your expertise will help drive transformation and excellence across the Legal Department. As a Business Analyst & Strategic Project Manager in the Insights and Impact team within the Legal Department, you will lead high-visibility projects supporting the In-House Legal Services (ILS) team and other Legal Lines of Business (LOBs). This role offers the opportunity to drive strategic initiatives, collaborate with senior leaders, and deliver executive-level presentations that influence decision-making. You will transform complex data sets into actionable insights, manage multiple priorities, and foster innovation by integrating new technologies and artificial intelligence solutions. Located 100% on-site at the Polaris office in Columbus, you will play a pivotal role in advancing the goals of the Legal Department. The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you. **Job Responsibilities:** + Lead analysis and project management for key initiatives supporting ILS and Legal LOBs, overseeing task tracking and status reporting + Develop and implement strategic projects that advance ILS goals and drive organizational impact + Partner with ILS leadership to design, launch, and drive adoption of new initiatives + Create high-impact executive presentations with clear, compelling narratives for senior audiences + Transform complex data sets and qualitative information into concise insights and strategic recommendations + Collaborate cross-functionally with Product, Technology, and other Legal teams to deliver solutions + Maintain comprehensive project documentation and ensure timely updates to stakeholders + Manage multiple priorities simultaneously, leveraging internal resources for optimal results + Build and maintain strong relationships with key stakeholders and partners across the organization + Apply risk management and controls expertise to ensure project compliance and mitigate risks + Foster a culture of innovation by encouraging creative problem-solving and adoption of new technologies **Required Qualifications, Capabilities, and Skills:** + Minimum 3 years of experience in program management, risk management/controls, or business management + Highly independent and self-motivated, with proven adaptability in collaborative team environments + Strong analytical and problem-solving abilities, with excellent time management and organizational skills + Demonstrated ability to manage multiple priorities and leverage internal resources effectively + Exceptional communication and storytelling skills, adept at translating complex concepts into clear narratives + Advanced proficiency in Microsoft Word, Excel, and PowerPoint + Experience building and maintaining relationships with key stakeholders + Proven track record of delivering executive-level presentations + Experience overseeing project documentation and status reporting + Ability to transform data into actionable insights and recommendations + Strong attention to detail and commitment to project excellence **Preferred Qualifications, Capabilities, and Skills:** + Demonstrated strategic thinking skills with experience translating strategies into actionable projects + 2+ years of experience in data analytics, interpreting complex data sets and deriving insights + Experience integrating artificial intelligence solutions to enhance project outcomes + Proven ability to foster a culture of innovation and creative problem-solving + Experience collaborating with cross-functional teams in a legal or corporate environment + Familiarity with project management tools and methodologies + Experience driving adoption of new technologies within an organization All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JPMorganChase is a global leader in financial services and ranked #1 for AI adoption and maturity in the 2025 Evident AI Index. We're building a Brand Operations AI Transformation team to help us bring our vision to life, including a robust asset management discipline to help us ensure accuracy, compliance and accessibility of our digital assets, as well as working cross-functionally with creative, marketing, project management and tech teams. As a Project Manager on the Brand Operations AI Transformation team, you'll blend traditional project management with expertise in AI/ML technologies, overseeing AI projects from conception to delivery and acting as a critical bridge between highly technical teams, creatives, brand managers and business stakeholders. Your work will help the Brand team continue delivering engaging, brand-aligned creative to millions of customers. You'll lead, plan and execute AI/ML projects, bringing a deep understanding of project management, data management and AI methodologies so we can deliver AI initiatives on time, within scope, on budget and aligned with Brand guidelines as well as business goals. You will be responsible for coordinating cross-functional teams, managing project lifecycles and reporting progress and results to partners and leadership in both tech and marketing teams. Join us and help bring AI transformation to life for our Brand organization! Job responsibilities Plan and oversee all stages of AI-led creative projects, from ideation and data collection to delivery, as well as model training, monitoring and reporting. Act as a critical bridge between highly technical teams, creative teams and business/marketing stakeholders, ensuring seamless project delivery, resource optimization and robust controls adherence through ongoing communication. Work across/coordinate diverse, cross-functional teams for the purpose of creative delivery, including AI technologists, prompt engineers, brand managers and creatives. Foster a collaborative environment and help resolve conflicts. Define project scope, objectives and success metrics for AI-powered deliverables. Ensure AI solutions provide measurable business value and align with the company's overall strategic goals. Serve as the primary liaison between brand management and creative teams, translating complex AI concepts into clear, actionable business insights. Work with creative technologists and prompt engineers to proactively identify, assess and mitigate risks, including those related to timeline/execution, data quality, model bias or ethical concerns. Ensure AI solutions meet high-quality and regulatory standards. Create and manage project budgets, track expenditures and allocate resources effectively to ensure projects run smoothly. Ensure AI initiatives align with business objectives and are delivered on time, within scope and on budget. Stay up-to-date with emerging AI trends, tools and platforms to ensure project relevance and foster a culture of continuous improvement. Required qualifications, capabilities and skills: Bachelor's degree 3 or more years of project management experience, with a proven track record of successfully delivering AI/ML projects. Proficient in project planning, risk management and stakeholder management. Deep understanding of (or the ability to learn and master quickly) creative workflows and controls, as well as AI methodologies, data management and ethical considerations related to using AI technologies. Ability to plan and oversee execution of AI/ML-based creative projects from conception to deployment, including setting timelines, setting and managing key meetings, asset and resource mgmt., reporting, etc. Strong understanding of AI/ML concepts, such as natural language processing (NLP), deep learning and data science principles. Understanding of data's role in AI, including data quality, pipelines and data-driven decision-making. Excellent leadership, communication and problem-solving abilities. Must be adaptable, results-oriented and able to manage complex, ambiguous projects. Preferred qualifications, capabilities and skills: Experience working with Adobe Workfront. Strong knowledge of Agile and iterative development methodologies. Experience with generative AI tools and platforms (e.g., Adobe Firefly, Google Veo 3) in a workplace capacity. Experience with creative tools like Adobe Creative Suite (Photoshop, Illustrator). Familiarity with creative collaboration workspaces/tools (e.g., Figma).

Join JPMorgan Chase's Legal Department and help shape the future of legal operations through data-driven strategy and impactful project management. As a key member of the Insights and Impact team, you'll collaborate with cross-functional partners, lead critical initiatives, and deliver solutions that make a real difference. If you thrive in a fast-paced, collaborative environment and are passionate about turning complex data into clear, actionable recommendations, this is your opportunity to make a lasting impact. Be part of a team that values innovation, strategic thinking, and continuous improvement. Your expertise will help drive transformation and excellence across the Legal Department. As a Business Analyst & Strategic Project Manager in the Insights and Impact team within the Legal Department, you will lead high-visibility projects supporting the In-House Legal Services (ILS) team and other Legal Lines of Business (LOBs). This role offers the opportunity to drive strategic initiatives, collaborate with senior leaders, and deliver executive-level presentations that influence decision-making. You will transform complex data sets into actionable insights, manage multiple priorities, and foster innovation by integrating new technologies and artificial intelligence solutions. Located 100% on-site at the Polaris office in Columbus, you will play a pivotal role in advancing the goals of the Legal Department. The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you. Job Responsibilities: Lead analysis and project management for key initiatives supporting ILS and Legal LOBs, overseeing task tracking and status reporting Develop and implement strategic projects that advance ILS goals and drive organizational impact Partner with ILS leadership to design, launch, and drive adoption of new initiatives Create high-impact executive presentations with clear, compelling narratives for senior audiences Transform complex data sets and qualitative information into concise insights and strategic recommendations Collaborate cross-functionally with Product, Technology, and other Legal teams to deliver solutions Maintain comprehensive project documentation and ensure timely updates to stakeholders Manage multiple priorities simultaneously, leveraging internal resources for optimal results Build and maintain strong relationships with key stakeholders and partners across the organization Apply risk management and controls expertise to ensure project compliance and mitigate risks Foster a culture of innovation by encouraging creative problem-solving and adoption of new technologies Required Qualifications, Capabilities, and Skills: Minimum 3 years of experience in program management, risk management/controls, or business management Highly independent and self-motivated, with proven adaptability in collaborative team environments Strong analytical and problem-solving abilities, with excellent time management and organizational skills Demonstrated ability to manage multiple priorities and leverage internal resources effectively Exceptional communication and storytelling skills, adept at translating complex concepts into clear narratives Advanced proficiency in Microsoft Word, Excel, and PowerPoint Experience building and maintaining relationships with key stakeholders Proven track record of delivering executive-level presentations Experience overseeing project documentation and status reporting Ability to transform data into actionable insights and recommendations Strong attention to detail and commitment to project excellence Preferred Qualifications, Capabilities, and Skills: Demonstrated strategic thinking skills with experience translating strategies into actionable projects 2+ years of experience in data analytics, interpreting complex data sets and deriving insights Experience integrating artificial intelligence solutions to enhance project outcomes Proven ability to foster a culture of innovation and creative problem-solving Experience collaborating with cross-functional teams in a legal or corporate environment Familiarity with project management tools and methodologies Experience driving adoption of new technologies within an organization All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment.