Vice President jobs at Citi

JobID: 210676024 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $152,000.00-$260,000.00; Washington,DC $152,000.00-$260,000.00; Jersey City,NJ $152,000.00-$260,000.00; Brooklyn,NY $152,000.00-$260,000.00 Description: Working in Cybersecurity takes pure passion for technology, speed, a constant desire to learn, and above all, vigilance in keeping every last asset safe and sound. You'll be on the front lines of innovation, working with a highly-motivated team laser-focused on analyzing, designing, developing and delivering solutions built to stop adversaries and strengthen our operations. Your research and work will ensure stability, capacity and resiliency of our products and emerging industry trends. Working in tandem with your internal team, as well as technologists and innovators across our global network, your ability to identify threats, provide intelligent analysis and positive actions will stop adversaries and strengthen our data. Job responsibilities * Design and execute testing and simulations - such as penetration tests, technical controls assessments, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements * Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation * Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement * Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics. Required qualifications, capabilities, and skills * Formal training or certification and 5+ years of relevant experience. * Excellent command of Cybersecurity organization practices, operations risk management processes, principles, architectural requirements, engineering and threats and vulnerabilities, including incident response methodologies * Ability to analyze vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence * 5+ years of Information Security experience in cloud-based environments (Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) in both private and public (AWS, Azure) environments) and in one or more of the following verticals: network penetration testing, application (web, mobile) penetration testing, Red Team/Purple Team operations, application security assessments, and network exploitation operations. Candidate should have the ability to perform targeted, covert penetration tests with vulnerability identification, exploitation, and post-exploitation activities with no or minimal use of automated tools * Strong understanding of the following: Windows/Linux/Unix/Mac operating systems; OS and software vulnerability and exploitation techniques; commercial or open-source offensive security tools for reconnaissance, scanning, exploitation, and post exploitation (e.g. Cobalt Strike, Metasploit, Burp Suite); networking fundamentals (all OSI layers, protocols); Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) providers in both private and public (AWS, Azure) environments; DevOps; incident response; threat hunting; and familiarity with interpreting log output from networking devices, operating systems, and infrastructure services. Preferred qualifications, capabilities, and skills * Intelligence Community/Security Services background, relevant certifications such as those offered by Offensive Security (OSCP, OSEP, OSED, OSEE, OSCE), CREST (Certified Simulated Attack Specialist, Registered Penetration Tester, Certified Infrastructure Tester), SANS (GPEN, GXPN, GWAPT), knowledge of malware packing, obfuscation, persistence, exfiltration techniques, and understanding of financial sector or other large security and IT infrastructures * Technical knowledge or experience developing proof of concept exploits and in house scripting, using interpreted languages such as Python, Ruby, or Perl, compiled languages such as C, C++, C#, or Java, and security tools or technology such as Firewalls, IDS/IPS, Web Proxies, DLP and the ability to articulate and visually present complex penetration testing and Red Team/Purple Team results is highly desirable * Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals * Experience with Agile and can work with at least one of the common frameworks is highly desired #CTC

JobID: 210687395 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $142,500.00-$210,000.00; Jersey City,NJ $142,500.00-$210,000.00; Seattle,WA $142,500.00-$210,000.00 As a Data Scientist in Consumer and Community Banking's Data & Analytics team, you'll play a pivotal role in shaping JPMC's AI strategy, you'll enable a new paradigm of analysis and insights by helping make our extensive data assets AI-ready. Your expertise in Natural Language Processing (NLP), Artificial Intelligence (AI), and Machine Learning (ML) will be key to building innovative tools to enhance metadata quality and delivering actionable insights. You will collaborate closely with product and technology teams, creatively translating complex business challenges into scalable, data-driven solutions. Join a collaborative and thoughtful team where your problem-solving skills will drive data discoverability and strengthen governance across the organization. Job Responsibilities * Leverage statistical tools, machine learning, and generative AI to modernize data at scale * Apply NLP methods to analyze and extract information from large, diverse datasets * Identify and prototype creative solutions to address user needs and business challenges * Establish best practices and design pipelines for data validation and quality assurance * Develop data models and architectures to support metadata management * Collaborate with product and tech teams to translate business requirements into data-driven and AI-powered solutions Required Qualifications, Capabilities, and Skills * 5+ years of experience as a data science professional, or equivalent * Bachelor's degree in Computer Science, Computational Linguistics, or a related discipline * Proficiency in ML, NLP, and generative/agentic AI tools and technologies (e.g., Python, scikit-learn, Hugging Face, OpenAI) * Excellent communication and collaboration skills, with the ability to convey subject matter expertise and complex AI concepts to non-technical audiences * Strong organizational skills, including the ability to manage multiple projects, prioritize conflicting deadlines, and adapt to ambiguity Preferred Qualifications, Capabilities, and Skills * Master's degree or PhD in Computer Science, Computational Linguistics, or a related discipline * Experience with structured data, semantic vocabularies, knowledge graphs, and complex data ecosystems

JobID: 210683524 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $142,500.00-$205,000.00 Lead the design strategy for innovative, inclusive, and user-friendly experiences across our product offerings. Shape the future of user experience by driving strategic design initiatives that blend business needs with user insights. As the Experience Design Vice President in Customer Acquisition & Onboarding, you will define UI systems, reusable patterns, and the design framework supporting Customer Acquisition & Onboarding. You may also support other key products, including Fraud, Credit Journey, and Cross-Journey Onboarding Experiences. This VP-level platform designer role sets the strategic direction for scalable, cross-LOB experiences and partners with senior product and engineering leaders to elevate consistency and quality across the customer journey. Job Responsibilities * Develop and execute design and research strategies for complex projects, ensuring alignment with business objectives and user needs across multiple product areas. * Define, build, scale, and maintain UI systems, reusable patterns, and design frameworks that support cross-LOB experiences and drive consistency and efficiency. * Lead end-to-end design initiatives, including diagramming service flows, designing wireframes, and prototyping interactions for key touchpoints and enterprise-level applications. * Champion inclusive design practices and accessibility guidelines, mentoring junior designers and fostering a culture of diversity and inclusion. * Collaborate with product, engineering, and other partners to integrate user experience design into development processes. * Analyze market trends, gather user feedback, and leverage data insights to inform design decisions and optimize user experiences. * Lead and mentor design teams, fostering growth, collaboration, and a positive team culture. Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in user experience design or similar roles. * Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes. * Demonstrated experience in inclusive design and accessibility guidelines, incorporating diverse perspectives into design solutions. * Proven ability to develop experiences that meet or exceed initial proposals, including transformational innovation strategies and 'north star' representations. * Advanced technical literacy, including understanding client-side technologies, APIs, microservices, and their impact on user experience. Preferred Qualifications, Capabilities, and Skills * Design leadership or managerial experience.

JobID: 210660055 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $104,500.00-$170,000.00; New York,NY $118,750.00-$197,000.00 Are you looking to revolutionize traditional retail and online experiences? If so, you've found the right team! As a B2B Payables Client Solution Specialist in the Commercial Bank's Payments organization, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. Job responsibilities * Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives * Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends * Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials * Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap Required qualifications, capabilities and skills * 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products, with a focus on commercial card and payables product set * Strong technical expertise, payments industry knowledge and consultative experience to support complex solutioning and design sessions with clients and prospects * Strong executive level presentation skills, including ability to consult and sell at the C-level * Exceptional ability to understand client and prospect needs and turn needs into mandated business through solution-based selling that clearly articulates operational and financial benefits * Ability to generate ideas to help coverage teams identify and drive the development of new business * Excellent selling and negotiation skills always ensuring the full value of J.P. Morgan is clearly communicated * Strong writing and analytical skills to support RFP responses, presentation content and ROI analysis development * Demonstrated prior experience working in a highly matrixed and complex organization Preferred qualifications, capabilities, and skills * Applicable market/industry experience * Diligence to maintain up-to-date and accurate pipeline reports. * Team-oriented with the ability to develop strong working relationships with clients, peers, and cross-functional partners.

JobID: 210689177 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $119,700.00-$195,000.00 Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As the Oversight Lead for International Payments Vice President in the Consumer 2nd Line of Defense (2LOD) Risk Management organization, you will play a pivotal role in safeguarding our cross-border payments, including wires and blockchain transactions. You will be responsible for identifying, assessing, and mitigating risks associated with cross-border payments, such as fraud, scams, compliance, and operational vulnerabilities. The ideal candidate will develop and implement comprehensive risk management strategies, ensure adherence to international regulations, and serve as a key advisor to senior leadership on potential threats and opportunities in an evolving global landscape. In this role, you will provide independent oversight, guidance, and challenge to the first line of defense (front-line business units) to ensure that risks associated with wires and blockchain payments are effectively managed and remain within the organization's risk appetite. Responsibilities include reviewing product and feature designs, developing and implementing robust risk management frameworks and policies tailored to the unique complexities of both traditional fiat and digital assets. You will also partner with Legal, Compliance, and Controls teams to address emerging issues and provide timely, actionable guidance. Additionally, you will communicate critical product challenges and risk insights to senior leadership, helping to shape strategic decisions and drive continuous improvement in our risk management practices. Job Responsibilities * Look for ways payment use cases can potentially facilitate fraud and scam scenarios, as well as operational and reputational risk * Evaluate new payment features or modifications to existing services to ensure that the Product team has identified all the risks and has included appropriate controls to mitigate risks * Know the international payment flows you oversee just as well as the Product team * Have a working knowledge of cross-border controls that are used to mitigate inherent risk in Digital and Blockchain * Collaborate with the business to solve problems but escalates within the risk management framework when the business exposes the bank to risk in an unsafe way * Work effectively as an individual contributor and collaborative team member on simultaneous projects * Possess excellent verbal and written communication skills and the ability to interact professionally with executives, managers, and subject matter experts * Deconstruct and explain complex concepts and issues in a business-friendly manner to senior/executive management Required qualifications, capabilities, and skills * A minimum of 6+ years of experience in risk management, specifically within the payments, banking, or financial services industry with international exposure. * A Bachelor's degree in Finance, Business Administration, Economics, or a related field * Deep understanding of international payment systems (e.g., Swift, remittances, real time payments) and digital asset protocols, as well as relevant global regulatory landscapes. * Excellent problem-solving, decision-making, and communication skills, with the ability to influence and build relationships across global teams. * Ability to defend positions and influence with quantitative analysis developed with an analytical team. Preferred qualifications, capabilities, and skills * Master's degree or MBA preferred To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

JobID: 210672938 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $123,500.00-$195,000.00 Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class. As a Vice President in risk management, you are responsible for supporting implementation of comprehensive risk management frameworks and practices for the organization. This role involves working with risk and business leaders by leading and supporting ongoing assessment and monitoring of various governance frameworks and testing reviews. You will work with senior management in risk, four business channels, and supporting functions to ensure that risk management strategies align with the organization's goals and regulatory requirements. Job Responsibilities * Support leadership in establishment of risk management framework that includes policies, procedures, and tools for identifying, assessing, monitoring, and mitigating risks * Independently review and, as appropriate, challenge the 1st LOD risk management activities and where appropriate, escalate new emerging risks or issues * Evaluate and escalate challenges with compliance-based independent monitoring and testing of 1st LOD risk management activities and escalate where appropriate * Identify, analyze, measure, and report on risks, including aggregate risks and issues; Challenge existing policies, standards, and training to support compliance with risk's regulatory and corporate requirements * Support leadership with regulatory relations including Exam Management * Comply with risks own applicable laws, rules, regulations and implement policies and standards established by IRM with respect to its own processes. * Collaborate with senior management to integrate risk management into strategic planning and decision-making processes. * Stay informed about emerging risks and trends in the industry and recommend appropriate actions. * Foster a risk-aware culture within the organization by promoting open communication and collaboration on risk-related matters. Required qualifications, capabilities, and skills * Bachelor's degree in finance, business administration, risk management, or a related field. * Minimum of 7 years of experience in risk management, finance, or a related field * Excellent analytical, problem-solving, and decision-making skills. * Strong leadership and team management abilities. * Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. Preferred qualifications, capabilities, and skills * A master's degree or professional certification (e.g., FRM, PRM, CPA) is preferred.

JobID: 210668349 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $119,700.00-$184,000.00 Business Transformation Office drives and executes critical change initiatives that create tangible value for clients and advisors in the $6B+ revenue Wealth Management business. Our transformation programs are sponsored by C-suite executives and span growth, regulatory, and location strategy. The team works cross-functionally with Senior Management, Front Office Advisors, Product Specialists, Legal, Risk, Compliance, Operations, Marketing, and Technology to implement complex, transformational change. As a Vice President within the Business Transformation Office team, you will focus on strategic programs that impact our clients' experiences and perceptions of JPMC. You will be responsible for end-to-end delivery across the project life cycle and accountable to WM senior management for comprehensive program updates. You will leverage your strengths in consulting, problem identification/resolution, effective communication, product knowledge, and marketing. This role requires flexibility and the ability to quickly adapt within a dynamic environment. Job responsibilities * Define and analyze problem statements and translate into tangible solutions * Develop detailed target state operating model for business changes and roadmap for implementation * Leverage understanding of client and advisor wealth management processes (front, middle, and back offices), such as client relationship management, account opening, consolidated client reporting, enhanced performance and risk reporting * Own end-to-end implementation projects including assessment, planning, project management, execution and evaluation * Think innovatively to analyze, design and prioritize alternative solutions * Influence a cross-functional, diverse environment to change status quo * Create and deliver compelling presentations for senior leadership; Develop and train junior BTO team members; Forge relationships and build a network throughout the firm Required qualifications, capabilities, and skills * Minimum of 6 years of experience in management / operational consulting, process improvement (mapping and assessment) * Demonstrated experience driving large scale, complex projects (planning, designing, documenting, communicating) * High proficiency in leading program work streams and cross-functional working groups in a matrix organization * Familiarity with end-to-end bank infrastructure, including advisors, client service, product, technology, operations and controls * Outstanding communication and presentation skills Preferred qualifications, capabilities, and skills * MBA (or equivalent) strongly preferred * Program management preferably in Wealth Management

JobID: 210684124 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $123,500.00-$180,000.00 We are looking for an expert in Digital Accessibility on Native Mobile Platforms to join the JPMorgan Chase Digital Accessibility team. The role will contribute to the internal digital accessibility standards based on WCAG, PDF/UA, CVAA, and more, which are applied firm-wide. You will deep knowledge of WCAG and native platform accessibility for devices in the Apple and Android ecosystems. Ideally the candidate will have experience developing accessible native apps. As a Vice President - Native Mobile Accessibility Specialist within our Digital Accessibility Team, you will be at the forefront of ensuring that our digital products and services are accessible to all users, including those with disabilities. You will leverage your understanding of accessibility standards and guidelines, and your experience in testing web and mobile applications for accessibility conformance. This role provides an opportunity to advocate for digital inclusivity and to shape the accessibility of our products, making a significant impact on users of all abilities. Job Responsibilities: * Contribute to the firm's Digital Accessibility Knowledgebase (DAKB) by writing, reviewing, and updating content. * Follow ongoing and historic developments and refinements of WCAG (in particular) and how it maps to native platforms. * Follow ongoing and historic developments in native platforms such as iOS, iPadOS, and Android. * Document current and future support across platforms and within their accessibility APIs. * Work with SMEs across the organization to gather activities and practices to inform updates. * Contribute to internal design systems and pattern libraries. * Contribute to internal training materials for native app developers. * Contribute to native app accessibility evaluation work as needed. Required qualifications, capabilities, and skills: * 5+ years working in digital accessibility. * Deep knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 (A, AA, AAA). * Deep knowledge of native platform accessibility for devices in the Apple and Android ecosystems. * This includes assistive technologies (screen reader, voice input, keyboards, etc.) and platform accessibility APIs. * Knowledge of Section 508, 21st Century Communications and Video Accessibility Act (CVAA). * Experience with native mobile accessibility testing tools. * Experience building and delivering native apps. * Knowledge of web technologies (HTML, CSS, JS, ARIA). * Knowledge of platform accessibility features of Windows, mac OS. * Ability to take direction and drive outcomes based on stated objectives. * Ability to manage tasks against deadlines. Excellent verbal and written skills. Attention to detail. Preferred qualifications, capabilities, and skills: * Participation in W3C standards processes. * Knowledge of Confluence, JIRA. * Mobile usability experience.

JobID: 210687366 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $99,750.00-$165,000.00 J.P. Morgan Private Client is more than a financial services provider, it is an advice-based relationship experience, bringing clients the breadth of JPMorgan Chase's expertise and extensive banking, lending, and wealth management capabilities through a dedicated Relationship Manager. J.P. Morgan Private Client is growing amid the launch of its new offering focusing on affluent families, individuals, and their businesses - and creating a continuum between Chase Private Client and J.P. Morgan Private Bank. As a member of this new team, you will participate in establishing a new business for J.P. Morgan Chase. As a Vice President focused on Client Service Training and Coaching for J.P. Morgan Private Client, you will support the strategy and execution of a Client Experience Specialist (CES) center of excellence which includes talent acquisition strategy, service training, and new CES onboarding. In addition, you will support training for Relationship Managers (RMs). Job Responsibilities * Supporting management and execution of CES onboarding end-to-end, knowledge and skill development, client experience, and all controls-related processes and requirements * Helping develop high impact programing resulting in exceptional Client Experience Specialists able to support successful businesses through client acquisition and deepening existing client relationships * Working with the Sales Strategy team and Client Experience Managers to design and deploy effective service training and coaching programs resulting in exceptional client outcomes and supporting consistent business growth * Develop and deliver service training and coaching * Facilitating a range of training and coaching programs to support Client Experience Specialists at all stages of their development * Deliver train-the-trainer and coach-the-coach programs to Client Experience Managers to enable them to deliver coaching and programming at scale Required Qualifications, Skills, and Capabilities: * Direct experience working with affluent clients and/or subject matter expertise in the affluent wealth market, hospitality or client service * Knowledge of affluent market and key drivers of client experience success * At least 5 years financial services experience with direct service training and coaching experience as well as a strong consultative background * Proficiency with individual and group coaching as well as facilitation of training in person and virtually * Exceptional communication skills, effective in presenting recommendations to senior management and capable of influencing multiple stakeholders * Demonstrated ability to manage and prioritize multiple tasks and projects simultaneously with a strong attention to detail * Proactive; takes initiative to identify solutions; executes with a sense of urgency * Excellent relationship management skills and ability to navigate a large, complex organization * Intellectually curious, client-first mindset, team-oriented, and high energy level * Experience anticipating and proactively addressing management concerns

JobID: 210679530 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $152,000.00-$260,000.00 Harness your expertise to shape robust cybersecurity strategies and safeguard critical assets. Your leadership will be pivotal in enhancing our resilience against evolving global cyber threats. As the Cyber Intelligence Vice President -Fraud Intel within the Cybersecurity Intelligence Group's Cybercrime and Fraud Intel team, you will uncover and assess novel and emerging fraud threats to JPMC's clients and customers with a focus on the payment card fraud landscape, including merchant services and digital wallets. You will be able to see beyond fraud detection engines and rules to provide actionable intelligence on the broader fraud landscape, and you will clearly convey your findings in formal reports. Job responsibilities * Identify and assess emerging fraud threats to provide intelligence to internal stakeholders. * Maintain situational awareness of fraud actors' tactics, techniques, and procedures (TTPs) in ongoing fraud campaigns and trends. * Collaborate with teams throughout the firm to understand new products and services to mitigate potential fraud attack vectors. * Innovate and drive external intelligence collection capabilities. * Expertly convey findings and research in white papers and briefings to both technical and non-technical audiences. Required qualifications, capabilities, and skills * 5+ years of experience in a cybercrime or fraud intelligence role focused on analyzing TTPs to produce landscape intelligence reports. * Deep knowledge of fraud attack vectors specific to payment cards, merchant services, and digital wallets, particularly those involving NFC-relay. * Ability to conduct independent fraud analyses and hunts using open- and closed-source research tools. * Proficiency with a coding language (e.g., SQL, Python) to perform data-driven analyses (e.g., variable correlations, time series analysis). * Excellent communication skills that include writing technical white papers and delivering presentations. * Strong commitment to ethical practices and doing what is right. Preferred qualifications, capabilities, and skills * Background in fraud analysis or fraud product roles at financial institutions, card issuers, or vendors. * Proficiency with deep and dark web research tools, particularly those specializing in compromised card data. * Familiarity with ATM and POS fraud detection engines.

JobID: 210658668 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President in Business Baking, you will manage the allowance process, ensuring effective risk assessment, performance tracking of the portfolio, and collaboration with stakeholders while mentoring junior analysts and providing strategic insights to senior management. Job Responsibilities: * Oversee forecasting and analytics for the BB portfolio to support allowance process. * Compile, interpret, and summarize data to provide information, prepare reports, and present findings, analyses, and recommendations to Senior Management. * Explain the model behavior and results, offering insights to support the outcomes from a business perspective. * Understand the credit forecast process, including the needs and rationale behind business decisions. * Coordinate interactions and partner with Controllers, Finance, P&A, Modeling, and MRGR to ensure consistency in the loss forecast. * Mentor and coach junior analysts to enhance their risk management skills and financial knowledge. * Implement and adhere to best practices, controls, and standards for all production processes. * Provide thought leadership on complex problems, guiding and influencing others to achieve results. Required qualifications, capabilities, and skills: * Master's degree in a quantitative discipline (e.g., Finance, Mathematics, Statistics, Economics) * Minimum 5+ years of related experience in Risk and/or Finance * Strong communication and interpersonal skills, essential for presenting to and collaborating with business partners and model end-users, including the ability to explain and present analyses * Strong analytical, interpretive, and problem-solving skills, with the ability to synthesize and analyze diverse information. * Experience managing complex processes that leverage data and models * Self-motivated and proactive, with the ability to work accurately under pressure to meet deadlines * Proven ability to communicate effectively within a team environment and interact across departments * Ability to clearly summarize and explain large and complex information to a wide range of audiences, including senior leaders, audit, controllers, finance, model developers, regulators, and controls * Proficiency in analytical languages (e.g., SAS, Python, R) To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

JobID: 210681916 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $114,000.00-$182,000.00 The Chase Home Lending Product, Innovation and Insights team provides strategic vision informed by customer insights to support product development, and process innovation enhancements with the goal of building a transformational experience for Chase Home Lending customers. As Vice President, Chase Home Lending Competitor Intelligence you will have the opportunity to lead our competitor intelligence program, set its strategic direction and deliver high-impact insights that inform business decisions. You will leverage analytics, the Klue third-party platform, and research methodologies to provide a comprehensive view of the competitor landscape. Drawing on deep experiences in home lending and/or competitor intelligence, you will bring strategic thinking and partnership skills to deliver timely, relevant, and actionable competitor intelligence for our Home Lending business. You will collaborate with partners across the business to produce competitor intelligence that supports proposals, policies and processes, improving customer experience, and driving business growth. Job responsibilities * Develop and execute a comprehensive competitor intelligence strategy for Home Lending Originations and Servicing * Manage relationships with third-party providers of competitor intelligence information and oversee vendor management for the Klue platform. * Curate, analyze, and synthesize competitor intelligence from a variety of sources-including market trends, competitor activities, and regulatory changes-to produce actionable insights * Provide regular and ad-hoc research support to Home Lending business partners, tailoring communication and insights to meet the needs of cross-functional teams and senior leadership * Prepare and deliver executive-level presentations and reports that clearly communicate findings and strategic recommendations * Continuously evaluate and enhance intelligence processes, tools, and methodologies to ensure best-in-class capabilities * Identify and assess competitor risks and opportunities, providing strategic recommendations to inform business decisions and facilitate growth Required qualifications, capabilities, and skills * 6+ years of experience in mortgage origination (Sales, Underwriting, Operations) or related home lending product roles; experience in consulting, strategy, or competitor intelligence * Bachelor's degree or equivalent industry experience * Strong strategic thinking and business acumen, with a track record of translating insights into actionable recommendations. * Proven ability to structure, prioritize, and solve complex problems using a variety of analytical tools and methodologies * Exceptional interpersonal, influencing, and listening skills; able to achieve goals through collaboration in a matrixed environment without direct authority * Outstanding verbal and written communication skills, including experience preparing and confidently delivering executive-level presentations and reports to senior leadership. * Demonstrated ability to monitor industry trends and competitor strategies to inform business decisions and address industry challenges Preferred qualifications, capabilities, and skills * Demonstrated personal initiative and entrepreneurial leadership, with a track record of setting and achieving challenging goals * Proactive in identifying opportunities and process improvements, taking early action to address business needs * Openness to an environment of active developmental feedback from peers and managers with a commitment to continuous learning and improvement * Strong conflict resolution, negotiation, and influencing skills, with the ability to build consensus and facilitate results in a collaborative environment * Ability to adapt quickly and shift focus to support high-priority initiatives, ensuring work is re-prioritized as business needs change.

JobID: 210647586 JobSchedule: Full time JobShift: : Play a pivotal role in developing and maintaining the newly created 1st line credit function within the Consumer and Community Banking (CCB) organization. As a Credit Decisioning Unit (CDU) Vice President within the CCB organization, you will be responsible and play a key role in defining the risk appetite for the Lending Business, managing credit risk, ensuring sound lending decisions, and maintaining portfolio health. You will collaborate with key partners in the Credit Risk and Finance organizations to shape credit strategies that align with the business and banks financial goals. Job responsibilities * Support in building a robust platform and framework to be utilized at the highest level of Consumer and Community Banking * Ensure the platform supports strategic initiatives and aligns with organizational goals * Collaborate with cross-functional teams to ensure seamless integration and implementation * Develop strategies for optimizing lending processes and practices * Implement tools and methodologies to enhance lending efficiency and effectiveness * Identify and define governance structures and risk appetite for lending activities * Ensure compliance with regulatory requirements and internal policies * Implement standards and practices that enhance clarity and accountability and promote consistency and transparency across the department * Ensure proper measurement tools are in place to assess the performance impact of key business initiatives * Continuously evaluate the health and performance of the overall portfolio using established reporting Required qualifications, capabilities, and skills * 5+ years of experience in finance, data & analytics, strategy or program management * Bachelor's Degree in business administration, management or a related field * Experience in governance, risk management and compliance within the financial services industry * Excellent organizational and communication skills * Ability to work collaboratively with cross-functional teams * Detail-oriented with a focus on accuracy and compliance * Proficient in Microsoft Office Suite Preferred qualifications, capabilities, and skills * Experience in Business Banking or retail lending * Familiarity with competitive analysis and market insights * Proficiency in data analysis tools and software * Strong problem-solving skills and strategic thinking * Ability to adapt to a fast-paced and dynamic environment To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

JobID: 210679459 JobSchedule: Full time JobShift: Day : Are you ready to make a significant impact in fraud risk management at Chase Auto? As Vice President of Auto Fraud Risk Oversight, you'll champion the development and execution of robust fraud controls across our Origination, Collections, and Dealer network. This is your opportunity to shape the future of fraud prevention, collaborate with top talent, and drive meaningful change in a dynamic environment. Join us to lead strategic initiatives, challenge the status quo, and foster a culture of fraud awareness and prevention. Your expertise will help safeguard our business and customers while advancing your career in a high-visibility leadership role. As a Vice President of Auto Fraud Risk Oversight in Chase Auto Risk Management, you will serve as the principal risk liaison, overseeing and challenging fraud and credit abuse controls within our Origination & Collections functions and Dealer network. You'll lead efforts to identify, assess, and resolve fraud-related risks, ensuring our strategies remain effective and compliant with industry standards. This role offers the opportunity to collaborate across departments, influence senior leadership, and drive continuous improvement in fraud risk management practices. Job responsibilities * Serve as the principal Risk liaison for fraud oversight in Originations, Collections, and Dealer network. * Oversee and challenge automated and judgmental fraud decision processes, ensuring robust controls. * Act as the primary Risk contact for fraud oversight of new initiatives and business changes. * Maintain deep expertise in fraud detection and prevention strategies, providing credible challenge and recommendations. * Coordinate with stakeholders to resolve fraud control gaps and implement timely improvements. * Foster a culture of fraud awareness and prevention throughout the organization. * Collaborate with cross-functional teams to develop and implement effective fraud risk management practices. * Monitor and analyze fraud trends and patterns, delivering actionable insights to senior management. * Develop and deliver fraud awareness training programs for employees and dealers. * Prepare and present regular reports on fraud activities, trends, and mitigation efforts to senior management and committees. * Maintain comprehensive documentation of fraud cases, investigations, and outcomes, partnering with Quality Assurance as needed. Required qualifications, capabilities, and skills * Bachelor's degree in Finance, Business Administration, Risk Management, or related field. * Minimum 5 years of experience in fraud risk management, with a focus on collections and dealer fraud. * Strong analytical and problem-solving skills, with proven ability to interpret complex data and identify trends. * Excellent communication and interpersonal skills, with the ability to influence and collaborate across all organizational levels. * In-depth knowledge of fraud prevention techniques, industry best practices, and regulatory requirements. * Demonstrated experience leading fraud investigations and implementing effective mitigation strategies. * Ability to develop and deliver training programs on fraud awareness and prevention. * Experience preparing and presenting reports to senior management. * Proven track record of driving cross-functional collaboration and timely resolution of fraud cases. * Strong organizational skills with attention to detail and documentation. * Ability to work independently and exercise leadership courage in challenging the first line of defense. Preferred qualifications, capabilities, and skills * Advanced degree (MBA, MS, or equivalent) in a relevant field. * Experience in auto finance or automotive industry risk management. * Familiarity with automated fraud detection systems and data analytics tools. * Certification in fraud examination (CFE) or related professional credential. * Experience developing and updating fraud-related policies and requirements. * Knowledge of regulatory standards impacting auto finance and fraud risk. * Experience partnering with Quality Assurance and compliance teams.

JobID: 210677809 JobSchedule: Full time JobShift: : The Supplier Assurance Services (SAS) team performs comprehensive risk assessments of suppliers within JPMC's Corporate Third Party Oversight (CTPO) program. SAS also supports JPMC's Cybersecurity and Technology functions by designing and implementing controls and processes to further enhance the security posture of JPMC's supply chain. SAS is part of Global Supplier Services (GSS), reporting directly to JPMC's Global Head of Corporate Third Party Oversight. As the Supplier Cybersecurity Assessor VP within the Supplier Assurance Services (SAS) team, you will perform technology and cybersecurity control assessments of supplier environments, including their services hosted in public cloud providers. You will evaluate the effectiveness of controls in supplier infrastructure, application stacks, cloud hosts, and other technologies. You will ensure the confidentiality and integrity of JPMC's data stored in Supplier environments or ensure the availability of JPMC's services provided by suppliers. In order to effectively assess suppliers, you will stay informed of the latest cyber risks in the industry and current adversarial tactics, techniques, and procedures. Your leadership skills and proven ability to function with minimal day-to-day oversight will help you to navigate complex stakeholder organizations and sensitive JPMC supplier relationships. Your work in SAS will be a critical component of JPMC's overall defensive risk posture. Job responsibilities * Partner with internal and external stakeholders, review supplier security stacks and conduct field work to ensure they are complete and meet JPMC expectations. * Provide cybersecurity risk and controls expertise during the onsite / virtual assessment of the supplier controls environment. * Identify cybersecurity risks and weaknesses within suppliers' IT and hosted cloud environments and document remediation plans. * Identify opportunities for process improvements to deliver increased operational efficiency and opportunities for improving supplier posture including expanded monitoring, key risk indicator tracking, etc. Required qualifications, capabilities, and skills * 7+ years of experience in Technology, Technology Risk & Controls, Cyber Operations, Application Security, Cloud Security (SaaS, PaaS & IaaS), Network Security, or Cyber Resiliency within a large enterprise-level environment. * Subject Matter Expertise of cybersecurity operations including defensive architectures and processes to combat adversarial activities * Proficient in techniques for incident management, incident handling, incident investigations, root cause analysis, and related processes * Strong written and verbal presentation skills at the senior management level including ability to describe cyber risks in terms relatable to business stakeholders * Experience debating issues with senior decision makers and pushing back when necessary Preferred qualifications, capabilities, and skills * Hands-on, practical experience in red teaming, blue teaming or penetration testing is a plus * CISSP, CCSP or similar certifications are a plus

JobID: 210661911 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President in Loss Mitigation and Default Servicing Analytics within JPMorgan Chase's Risk Management team, you will lead a team of skilled analysts responsible for driving strategic initiatives in mortgage servicing. Your role will be crucial in shaping analytics strategies, fostering a collaborative and inclusive team environment, and delivering insights that influence senior stakeholders and support our commitment to responsible growth. Job Responsibilities: * Lead the development and execution of advanced analytics initiatives related to loss mitigation and default servicing, focusing on areas such as loan modification, foreclosure, bankruptcy. * Utilize SAS and SQL programming to synthesize large datasets, generating actionable insights and data-driven recommendations for senior leaders. * Collaborate with cross-functional teams, including risk management, data scientists, and operations, to ensure data quality and effective strategy execution. * Mentor and develop team members through regular one-on-one coaching, professional development, and performance reviews, fostering a culture of continuous learning and improvement. * Conduct weekly team meetings to provide updates on servicing strategy, recognize achievements, and promote team progress towards goals, while actively promoting diversity and inclusion. * Communicate complex analytical findings to senior stakeholders, ensuring clarity and impact, and deliver influential presentations to management. * Build and execute a strategic book of work, managing risks, deadlines, and dependencies, while ensuring accountability and timely escalation of issues. * Engage with stakeholders through regular one-on-one meetings, bringing agenda topics and following up on action items to maintain strong relationships. * Continuously improve processes, prioritize high-value work, and ensure robust controls are in place for key processes. * Actively seek and respond to feedback, promoting an inclusive environment where diverse perspectives are valued. Required Qualifications, Capabilities and Skills: * Bachelor's degree in Finance, Economics, Statistics, Mathematics, Computer Science, or a related field. * 7+ years of experience in analytics, with expertise in SAS and/or SQL programming (ORACLE, Teradata). * Proven leadership experience with a track record of managing and developing high-performing teams. * Strong analytical and problem-solving skills, with the ability to generate actionable insights. * Excellent communication and presentation skills, capable of conveying complex information to non-technical stakeholders. Preferred Qualifications, Capabilities and Skills: * An advanced degree is preferred. * Experience in mortgage servicing, risk analytics, or financial services. * Familiarity with advanced analytical tools and techniques, such as Tableau or Alteryx. * Demonstrated ability to lead strategic projects and mentor junior team members. * Experience working with geographically diverse teams is a plus. To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

JobID: 210620371 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Special Credits Officer (Vice President) in Business Banking Risk, you will be responsible for mitigating risk and maximizing recovery of the bank's credit exposure through early intervention with stressed or distressed borrowers. You will oversee a portfolio of problem credit with aggregate exposures greater than $500,000 playing a critical role in identifying credit issues early and helping the bank mitigate risk. Job responsibilities * Review collateral and loan documentation to identify and remediate errors, omissions, or deficiencies. * Obtain and evaluate current financial information and collateral valuations to assess clients' financial strength and collateral adequacy. * Assess client and facility risk ratings according to established procedures. * Develop and implement strategies to protect and improve the bank's credit position, including determining stay/leave approaches for individual clients. * Negotiate restructures of credit facilities and secure additional collateral as needed. * Monitor progress against approved strategies and ensure timely documentation of status updates. * Initiate legal actions, including collateral liquidation/foreclosure, to protect the bank's interests when necessary. * Maintain thorough documentation of all client interactions, agreements, and communications with external vendors and attorneys. * Submit loans to the Small Business Administration (SBA) for repurchase when defaulted facilities are SBA-guaranteed.. Required qualifications, capabilities, and skills * Minimum 5 years of experience in commercial collections and problem credit management. * Strong knowledge of financial statement analysis, accounting practices, accounts receivable/borrowing base analysis, and collateral perfection. * Expertise in commercial real estate and accounts receivable/inventory lending. * Advanced negotiation, influencing, decision-making, conflict management, interpersonal, and analytical/problem-solving skills. * In-depth understanding of credit philosophy, policies and procedures, loan documentation, SBA guidelines, collections litigation, federal bankruptcy laws, and state collection laws. * Exceptional verbal and written communication skills. * Ability to excel under pressure and thrive in fast-paced environments. To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

JobID: 210677240 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $95,000.00-$140,000.00; San Francisco,CA $109,250.00-$160,000.00; Jersey City,NJ $109,250.00-$160,000.00 The mission of the Global Security (GS) team is the protection of the firm's people and assets, ensuring the safety and soundness of JPMorgan Chase's business operations throughout the world. GS works to minimize disruption and threats that undermine our businesses' ability to serve our customers by staying in front of external and internal risks, screening all new employees, protecting our franchises when needed with thorough investigations, ensuring the safety of business travelers, and working to keep our businesses open during extraordinary situations from weather disruptions to local protests. As an investigator within the the GS Vulnerable Adult Investigations team you will need to have an advanced understanding of fraud and risk, working with internal and external business partners and identifying potential control and procedural changes. The incumbent will be responsible for performing investigations of elder/ vulnerable adult financial exploitation while complying with various reporting requirements, policies, and procedures. Job Responsibilities: * Independently conducts external investigations related to vulnerable adult and elder financial exploitation issues as part of the Vulnerable Adult Investigations Team. * Investigation duties include gathering thorough and accurate evidence, interviewing witnesses and suspects, tracing financial transactions, timely documentation in the case management system, appropriately remediating activity and complying with regulatory requirements. * Collects and evaluates ideas, technology and industry risks to aid GS's fraud detection and investigations methodology. * Works closely with Adult Protective Services and law enforcement related to the regulatory reporting and prosecution of investigations. * Demonstrates a thorough knowledge of bank operations, policies, and procedures required to facilitate investigations. * Demonstrates independent decision making and keeps GS management briefed on investigations to include consultation on more complex issues. * Maintains relationships with peers from law enforcement and regulatory bodies to stay current on issues affecting the firm. Required Qualifications, Capabilities and Skills: * Minimum of 5 to 10 years of experience in financial or vulnerable adult related investigations and/or 10 years equivalent banking industry experience * Good analytical skills with a strong attention to detail * Ability to effectively multi-task with strong time management and organizational skills * Good problem solving and issue resolution skills * Good oral and written communication abilities * Ability to interact with clients in a professional manner regarding sensitive situations * Proficient in MS Office tools Preferred Qualifications, Capabilities and Skills: * Industry recognized certifications such as CFE, CFI, etc. * Ability to research and analyze bank statements, credit card statements and other financial records. * Strong leadership skills, showing the ability to not only work independently but also assist the members of your team * Business-specific skills/certifications will be considered Regulatory Language: JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law. Equal Opportunity Employer/Disability/Veterans

JobID: 210684477 JobSchedule: Full time JobShift: : JPMorgan Chase & Co. is a global leader in financial services, offering investment banking, consumer and small business services, commercial banking, and asset management. Serving millions of consumers and top corporate clients, the firm operates under the J.P. Morgan and Chase brands. The Chase Consumer & Community Banking division provides a wide range of financial services, while the Credit Loss Forecasting team plays a crucial role in managing credit card portfolio health and risk assessment. Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others. Within CCB Risk Management, our Credit Loss Forecasting team is responsible for forecasts of credit card delinquencies, charge-offs, and recovery of charge off accounts for budget planning, monthly outlook, and Investor Day based on various macroeconomic scenarios, and in partnership with P&A, collections, and risk strategy teams. This team is also responsible for monitoring the health of the credit card portfolio and updating stakeholders and senior management on emerging trends. As a professional within the Card Loss Forecasting team, you will be responsible for credit forecasting for the $220B credit card portfolio. This includes producing credit card delinquency and loss forecasts by portfolio segments and providing analytical insights to senior management. This role provides an exciting opportunity to develop your skills in a fast-paced environment. Financially, credit card represents the majority of Chase's consumer credit losses. As a result, forecasted credit card losses are a focus of senior leaders, regulators, and investors, as illustrated by the extensive coverage of card losses at Investor Day and quarterly earnings. Job responsibilities * Produce the credit card loss forecast for bank-wide budget, including forecasts for several discrete segments including policy losses, bankruptcy, deceased and recoveries and reversals * Build out, analyze and modify origination vintage and product level forecasts * Analyze and understand loss forecasting quantitative model output * Work with Finance, Modeling, and Risk Strategy teams to understand changes in the portfolio, model, or strategies and apply adjustments as needed * Create and deliver presentations and other summarizations for Executive Leadership * Create and run sensitivity scenarios based on economic conditions and management direction * Complete ah hoc analysis * Monitor and present delinquency and loss forecasts to key line of business partners * Create and validate regulatory reporting * Provide insight for senior management via regular risk deep dives * Demonstrate initiative and the ability to work on multiple projects with limited guidance, while mentoring and coaching junior analysts to develop their risk management skills and finance knowledge. Required qualifications, capabilities and skills * A Bachelor's or Master's Degree in a quantitative discipline (Finance, Accounting, Business, Stats, Economics, Math, Engineering) or equivalent work/training * Minimum 5 years of credit risk management, loss forecasting, statistical modeling, model execution and/or consulting experience * Minimum 7 years of related analytical experience * Proficiency in Microsoft Office suite of products (Advanced Excel, and PowerPoint) * Credit risk experience in one or more US consumer credit portfolios (i.e. U.S. Mortgage, Credit Card, Automotive, Business Banking, Wealth Management, Private Banking) preferred * Strong knowledge of Python, SAS, SQL preferred * Strong analytical, interpretive, and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas * Excellent oral and written communication and presentation skills