Citi reviews

Oh god, haha. People in general are so persistent with things we *can not* help with. Waiting 2 years to dispute something, you're gonna have a bad time. People are generally difficult but specifically, this lady the other day was screaming and being annoying saying it was our fault she didn't pay her bill because her bed wasn't comfortable..... from 10 years ago lmao. That was pretty difficult because she wouldn't stop insisting on disputing it.

Yes, i genuinely try to for everyone i talk to, because some of the companies that charge their cards are unjust and they dupe old people and it's not fair. Then you get *** that just charge a bunch of stuff and wonder how their bill got high and dispute everything, those people I just get off the phone.

I wouldn't say i'm doing it "for a living." I'm only 21, and i make reaaaaaaaaaaally good money for someone my age, at least where i live. Tons of vaca time, and they reat me really well. Already got promoted in just 6 months, so i could see my self making it a career off phone as a manager or something. But the actual call taking part is definitely not a career for me.

You can chart your own path and will generally find support for the career trajectory you want.

There's entirely too much bureaucracy and process. To get anything done is mentally and emotionally draining and burn-out is swift.

Many companies do this but the back-up child care is really helpful when you're in a pinch and the baby is sick.

Decent pay, decent brand name

Unclear expectations and seniors (30 years sometimes older) that ar competitive with young employees versus mentors

Political backstabbing

Says they right things

Ask people who already work there

In my experience, it is likely similar to the industry

Personally, there was not much joy at work

Very inclusive environment.

Lower ranking positions don't have many development opportunities.

Flexible time off benefits.

Good work life balance, good colleagues

No skills advancement

Health Insurance

Paycheck

People involved in my personal life because of nepotism

Working

People and the changes nothing stayed same always made it challenging and at times fun

The pay after while there wasn’t anymore pay increases

I had respect of top leaders to make decisions over our forecasting

Loved working from home and have a good reputation

Had 6 managers in 8 months and that’s very confusing

Good pay

I really enjoy working here, citi takes really good care of it's employees

some of upper management isn't employee friendly, but 95% of the people I work with are great.

great healthcare

Flexibility with work schedule

Too Big and longer hours

401 K and vacation plan

Great people, challenges work roles

strategic direction in my field of expertise

401K management tools

Teams Is really good and I am comfortable working.

Nothing yet.

Comfortable work environment.

Working with people all around the country and world

Management

Health insurance

Work Flexibility

Financial Compensation is not that good !! There is no definite Bonus structure defined.

Work From Home

Flexible corking hours

Limited scope for advancement.

Good employee benefits, healthcare , savings etc.

Work life balance is accommodating

lack of growth in career choices

paid time off for holidays sick time and personal

Good pay and benefits.

Stressful environment / management.

Healthcare, on-site gym.

The people I work with and the camaraderie.

The office politics And the endless red tape.

401k plan

Every one worked like a team helping each other to get the job done

Nothing

WFH and Gym time

Work Culture & employee centric approach is what makes Citi a best place to work.

Hard to find anything which i dont like about Citi.

Adaptability

i like the friendly environment and the fact that the management is very supportive and willing to prepare you for the job you want.

i do not like working in customer service.

i like the benefit of paid time off.

I like the professionalism, teamwork, and the way we provide our services and satisfy our customers.

I like everything about my current job

Medicare and 401k

Good varied experiences, with various parts of the Business, good work culture

Shared hoteling open space, can get loud at times, especially when you are on the phone.

Flexible hours and place

The people, Pay and benefits. Management was great, people are nice and peers are very approachable.

systems and processes don't and upper management is very disconnected from it. Someone is always placing the blame on someone else instead of trying to solve the problems.

cell phone plan discount

Flexible schedule, work at home, bonus pay, vacation and benefits.

Variation in bonus pay month by month. And then having it taken away for no reason given.

Health benefits

A big company with ample of opportunities

A lack of steady path to grow

Matching 401k

I think it's just a comfortable place for me to be at.

Nothing in particular

I wouldn't say i'm doing it "for a living." I'm only 21, and i make reaaaaaaaaaaally good money for someone my age, at least where i live. Tons of vaca time, and they reat me really well. Already got promoted in just 6 months, so i could see my self making it a career off phone as a manager or something. But the actual call taking part is definitely not a career for me.