Citi customer service associate salary

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Average Citi customer service associate salary

$15.24hourly

$33,880 yearly

Entry-level Citi customer service associate salary

$27,000 yearly

Updated April 5, 2024

How much does Citi pay customer service associates?

The average salary for Citi customer service associates is $33,880 per year. Citi customer service associate salaries range between $27,000 to $41,000 per year. Citi customer service associates earn 7% more than the national average salary for customer service associates of $31,709.

Location impacts how much a customer service associate at Citi can expect to make. Customer service associates at Citi make the most in San Francisco, CA, Boston, MA, and Jersey City, NJ.

How much does Citi pay customer service associates by location?

Citi pays customer service associates the most in San Francisco, CA, Boston, MA, and Jersey City, NJ. Additionally, cities like New York and Minnetonka also report highly competitive salaries for customer service associates at Citi.

Customer service associate Citi salary by location

Rank	City	Avg. salary	Hourly rate
1	San Francisco, CA	$38,635	$18.57
2	Boston, MA	$35,532	$17.08
3	Jersey City, NJ	$35,243	$16.94
4	New York, NY	$34,835	$16.75
5	Minnetonka, MN	$34,179	$16.43
6	Elk Grove Village, IL	$33,183	$15.95
7	Wilmington, DE	$32,751	$15.75
8	Columbus, OH	$32,159	$15.46
9	Tampa, FL	$32,049	$15.41
10	OFallon, MO	$31,988	$15.38

Highest-paid Citi customer service associates by job level

Rank	Job title	Average salary	Hourly rate	Job openings
1	Service Desk Associate	$157,416	$76	-
2	Customer Service Senior Associate	$153,394	$74	-
3	Account Executive/Customer Service	$153,044	$74	-
4	Sales Service Coordinator	$142,207	$68	-
5	Customer Service Expert	$140,922	$68	-
6	Customer Solutions Specialist	$139,390	$67	-
7	Customer Service Executive	$137,075	$66	-
8	Customer Service Professional	$132,298	$64	-
9	Customer Experience Associate	$125,946	$61	-
10	Customer Service Representative Supervisor	$124,757	$60	-

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Customer service associate salary at Citi competitors

Rank	Company	Average salary	Hourly rate	Job openings
1	HSBC Bank	$40,464	$19	4
2	USAA	$40,014	$19	1
3	Credit Suisse	$39,516	$19	-
4	Goldman Sachs	$38,175	$18	1
5	Merrill Lynch	$37,294	$18	-
6	BNY Mellon	$37,226	$18	77
7	MetLife	$37,225	$18	39
8	AIG	$36,556	$18	1
9	Morgan Stanley	$35,551	$17	179
10	JPMorgan Chase & Co.	$35,383	$17	234
11	American Express	$35,163	$17	9
12	Ally Financial	$34,591	$17	-
13	Bank of America	$33,965	$16	187
14	Wells Fargo	$33,909	$16	62
15	The PNC Financial Services Group	$33,627	$16	28
16	U.S. Bank	$33,559	$16	613
17	SunTrust	$33,463	$16	-
18	Capital One	$33,339	$16	43
19	Fifth Third Bank	$32,784	$16	155
20	Silicon Valley Bank	$30,757	$15	-

Show more customer service associate salaries at Citi competitors.