Citi customer service representative salary

Zippia score 4.6

Average Citi customer service representative salary

$15.51hourly

$32,599 yearly

Entry-level Citi customer service representative salary

$26,000 yearly

Updated April 5, 2024

How much does Citi pay customer service representatives?

The average salary for Citi customer service representatives is $32,599 per year. Citi customer service representative salaries range between $26,000 to $40,000 per year. Citi customer service representatives earn 1% more than the national average salary for customer service representatives of $32,260.

Location impacts how much a customer service representative at Citi can expect to make. Customer service representatives at Citi make the most in Boston, MA, San Francisco, CA, and Minnetonka, MN.

How much does Citi pay customer service representatives by location?

Citi pays customer service representatives the most in Boston, MA, San Francisco, CA, and Minnetonka, MN. Additionally, cities like New York and Jersey City also report highly competitive salaries for customer service representatives at Citi.

Customer service representative Citi salary by location

Rank	City	Avg. salary	Hourly rate
1	Boston, MA	$37,213	$17.89
2	San Francisco, CA	$36,039	$17.33
3	Minnetonka, MN	$35,874	$17.25
4	New York, NY	$35,485	$17.06
5	Jersey City, NJ	$34,869	$16.76
6	Wilmington, DE	$34,072	$16.38
7	Elk Grove Village, IL	$34,023	$16.36
8	OFallon, MO	$32,065	$15.42
9	Columbus, OH	$32,003	$15.39
10	Meridian, ID	$30,703	$14.76

Highest-paid Citi customer service representatives by job level

Rank	Job title	Average salary	Hourly rate	Job openings
1	Customer Service Senior Associate	$153,394	$74	-
2	Account Executive/Customer Service	$153,044	$74	-
3	Sales Service Coordinator	$142,207	$68	-
4	Customer Service Expert	$140,922	$68	-
5	Customer Solutions Specialist	$139,390	$67	-
6	Customer Service Executive	$137,075	$66	-
7	Service Operator	$132,339	$64	-
8	Customer Service Professional	$132,298	$64	-
9	Customer Account Executive	$131,035	$63	-
10	Senior Representative	$130,067	$63	-

Show more salaries

Recent salaries for customer service representatives at citi

Job	Location	Date added	Salary
Customer Service Representatives-at	Florence, KY	06/17/2025	$41,600
Customer Service Representative In Recovery-at-Monday-Friday Shifts	Tucson, AZ	06/07/2025	$43,960
Digital Customer Service Representative-at	Florence, KY	04/05/2025	$41,600

Customer service representative salary at Citi competitors

Rank	Company	Average salary	Hourly rate	Job openings
1	HSBC Bank	$37,394	$18	9
2	Credit Suisse	$36,577	$18	-
3	BNY Mellon	$35,592	$17	78
4	USAA	$35,315	$17	2
5	Goldman Sachs	$34,946	$17	9
6	JPMorgan Chase & Co.	$34,833	$17	168
7	Merrill Lynch	$34,795	$17	-
8	MetLife	$34,761	$17	37
9	AIG	$34,552	$17	1
10	The PNC Financial Services Group	$34,354	$17	75
11	Fifth Third Bank	$34,172	$16	144
12	American Express	$33,701	$16	9
13	SunTrust	$33,626	$16	-
14	Capital One	$33,381	$16	11
15	Wells Fargo	$33,217	$16	60
16	Bank of America	$33,208	$16	215
17	U.S. Bank	$33,130	$16	612
18	Morgan Stanley	$33,032	$16	250
19	Ally Financial	$32,497	$16	-
20	Silicon Valley Bank	$30,508	$15	-

Show more customer service representative salaries at Citi competitors.