Citi service representative salary

Zippia score 4.6

Average Citi service representative salary

$49,736yearly

$16.2 hourly rate

Entry-level Citi service representative salary

$33,000 yearly

Updated April 5, 2024

How much does Citi pay service representatives?

The average salary for Citi service representatives is $49,736 per year. Citi service representative salaries range between $33,000 to $74,000 per year. Citi service representatives earn 48% more than the national average salary for service representatives of $33,692.

Location impacts how much a service representative at Citi can expect to make. Service representatives at Citi make the most in Boston, MA, New York, NY, and Jersey City, NJ.

How much does Citi pay service representatives by location?

Citi pays service representatives the most in Boston, MA, New York, NY, and Jersey City, NJ. Additionally, cities like Washington and Stamford also report highly competitive salaries for service representatives at Citi.

Service representative Citi salary by location

Rank	City	Avg. salary	Hourly rate
1	Boston, MA	$104,078	$50.04
2	New York, NY	$100,729	$48.43
3	Jersey City, NJ	$98,707	$47.46
4	Washington, DC	$95,648	$45.98
5	Stamford, CT	$94,661	$45.51
6	Wilmington, DE	$92,001	$44.23
7	Columbus, OH	$70,017	$33.66
8	Elk Grove Village, IL	$65,839	$31.65
9	San Francisco, CA	$65,472	$31.48
10	Charlotte, NC	$65,311	$31.40

Highest-paid Citi service representatives by job level

Rank	Job title	Average salary	Hourly rate	Job openings
1	Loan Services Representative	$169,895	$82	-
2	Customer Service Senior Associate	$153,394	$74	-
3	Account Executive/Customer Service	$153,044	$74	-
4	Client Service Technician	$142,215	$68	-
5	Sales Service Coordinator	$142,207	$68	-
6	Customer Service Expert	$140,922	$68	-
7	Customer Service Executive	$137,075	$66	-
8	Customer Service Professional	$132,298	$64	-
9	Senior Representative	$130,068	$63	-
10	Customer Experience Associate	$125,946	$61	-

Show more salaries

Recent salaries for service representatives at citi

Job	Location	Date added	Salary
Citigold-Service Representative 5 (Spanish Bilingual)	San Antonio, TX	05/08/2025	$43,960
Citigold-Service Representative 5	San Antonio, TX	04/03/2025	$43,960
Service Representative 5	San Antonio, TX	03/26/2025	$43,960

Service representative salary at Citi competitors

Rank	Company	Average salary	Hourly rate	Job openings
1	Goldman Sachs	$71,303	$34	9
2	JPMorgan Chase & Co.	$65,612	$32	209
3	American Express	$52,974	$25	12
4	Credit Suisse	$52,454	$25	-
5	BNY Mellon	$50,925	$24	108
6	The PNC Financial Services Group	$50,289	$24	81
7	Merrill Lynch	$45,718	$22	-
8	SunTrust	$45,624	$22	-
9	Bank of America	$44,397	$21	246
10	Capital One	$43,651	$21	63
11	Wells Fargo	$43,490	$21	77
12	Fifth Third Bank	$42,727	$21	145
13	Silicon Valley Bank	$42,482	$20	-
14	U.S. Bank	$42,441	$20	646
15	Morgan Stanley	$41,760	$20	276
16	AIG	$41,276	$20	1
17	HSBC Bank	$39,734	$19	9
18	USAA	$36,702	$18	2
19	MetLife	$34,725	$17	46
20	Ally Financial	$33,373	$16	-

Show more service representative salaries at Citi competitors.