Citizant jobs

We are seeking a Senior Computer and Information Systems Manager to join our team. The ideal candidate will have a strong background in planning, directing, and coordinating activities in electronic data processing, information systems, systems analysis, and computer programming. You will play a crucial role in ensuring the efficiency and effectiveness of our IT operations and systems. Key Responsibilities: * Project Management: Plan, direct, and coordinate IT-related projects, ensuring they are completed on time, within scope, and within budget. * System Oversight: Manage the day-to-day operations of information systems. * Team Leadership: Lead and supervise a team of IT professionals, providing guidance, support, and performance management. * Systems Analysis: Conduct systems analysis to evaluate the efficiency and effectiveness of current IT systems and recommend improvements. * Strategic Planning: Develop and implement IT strategies and policies aligned with the organization's goals and objectives.

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge. Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We're also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner. Remote with US-based travel up to 40% Description The Microsoft Dynamics 365 Finance and Operations (ERP) Senior Consultant is responsible for consulting on Dynamics 365 ERP engagements including: implementation, upgrade, and/or extension of existing applications. The Senior Consultant is responsible for hands-on configuration of Dynamics 365 ERP Financial modules as well as assisting clients in the implementation and support of Dynamics 365 ERP solutions. They will also be involved in improving operational metrics, business case development and performance measurement. They will provide functional knowledge and manage client relationships within context of individual role. Position requires up to50% travel.Responsibilities Customer Satisfaction Facilitate the implementation and support of Dynamics 365 Finance modules including but not limited to Accounts Receivable/Payable, General Ledger, Cost Management, & Credit & Collections. Collaborate with customers to understand their business requirements and conduct gap analysis Produce Functional Design Documents when extensions are necessary Communicate effectively in all mediums and to all levels within the organization Successful implementationof practical business solutions using industry best practices as the Finance lead on a project Lead successful modeling and process area showcasesessions Ensure success of projects by coaching or mentoring junior consultants Qualifications Minimum of 5 years Dynamics 365 (AX) Finance experience or equivalent industry work Minimum of 2 full years staffed on Dynamics 365 (AX) implementations Certification in Dynamics 365 Finance (MB-310), or attainment of certification within first 90 days of employment. Working knowledge of industry specific best practices Strong customer relationship skills Proficient in US GAAP Excellent communication, planning and organization skills Ability to establish priorities and work independently Ability to travel up to 40% Bachelor's degree in accounting or related field or equivalent combination of education and experience Fluent in English Desired Qualifications Experience with Microsoft Dynamics AX2009 or AX2012 a plus Knowledge of SK Global software solutions (Cust/Vend Payment Automation) Management Reporter experience Microsoft Certified: Dynamics 365 Finance Functional Associate (MB-310 + MB-300) Understanding of IFRS standards CPA or CMA Why work for MCA Connect?Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package: · Work/Life Balance with Unlimited Paid Time Off (UPTO)· 401k Plan with Company Matching Contribution· Monthly Stipend for Home Office Expenses· Subsidized Medical, Dental and Vision Coverage· Health Savings and Flexible Spending Accounts· Company Paid Life and Disability Insurance· Training, Certification and Continuing Education Support MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients. MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge. Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We're also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner. DescriptionAs a member of the Managed Services team, the Dynamics 365 Finance and Operations Supply Chain T&L Support Consultant will help MCA Connect deliver world-class customer service. A Managed Services Support Consultant will be self-motivated to troubleshoot and resolve issues with the Dynamics 365 ERP application. The Support Consultant will own the issue and work with customers, partners, and team members until resolution is delivered. The T&L Support Consultant's primary focus will be assisting customers with the Sales and Marketing, Procurement and Sourcing, Inventory Management, Master Planning, and Warehouse Management modules; however, other modules and basic Dynamics 365 ERP functionality is expected. They will also be involved in improving operational metrics, business case development and performance measurement.Responsibilities Provide outstanding customer service and achieve client satisfaction Monitor and triage new support cases Troubleshoot issues and deliver high quality solutions Effectively communicate to customers, partners, team members, and management Support team members Develop whitepapers, best practice knowledge base, and articles Create, develop, and deliver proactive services with the use of new features or common repetitive areas Maintain effective customer relationships Log incidents and document communications in CE Follow established standards & methodologies Optimize individual utilization Continue your professional education by setting specific annual training goals Participate in larger project initiatives and lead process area-specific workstreams Design and document functional specifications for warehouse operations within Dynamics 365 Supply Chain Management, including picking, packing, shipping, receiving, put-away, and inventory counting. Configure and customize Dynamics 365 warehouse management module based on the defined requirements, including setting up warehouse locations, reservation hierarchy, wave, work, location directives, mobile device and labels. Provide comprehensive training to business process owners on the warehouse management functionalities within Dynamics 365, including system navigation, configuration, process, and key features. Qualifications Minimum of 5 years Dynamics 365 ERP Manufacturing/Supply Chain experience Minimum of 2 years of Dynamics 365 ERP implementation experience Minimum of 2 full lifecycle of a Dynamics 365 ERP implementation (Analysis - Deployment) Minimum 5 years of industry and/or consulting experience Certification in Dynamics 365 ERP T&L certification within first 90 days of employment. Strong industry experience within Supply Chain or Materials Management Experience with implementing and supporting advanced warehouse (WMS) functionality Working knowledge of transportation management systems (TMS) Working knowledge of industry specific best practices Excellent communication, planning and organization skills Strong customer relationship skills Ability to establish priorities and work independently Ability to travel up to 50% Bachelor's Degree or equivalent combination of education and experience English: Fluent Valid Driver's License Desired Qualifications Dynamics 365 ERP 2012 experience Bachelor's degree in Supply Chain Management, Operations Management or related field Microsoft Dynamics 365 ERP Certification in at least one other module Experience with other Dynamics 365 ERP Modules Experience with Landed Cost Experience with SPS EDI, RF Smart, or other ISVs a plus APICS CPIM or CSCP Why work for MCA Connect?Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package: · Work/Life Balance with Unlimited Paid Time Off (UPTO)· 401k Plan with Company Matching Contribution· Monthly Stipend for Home Office Expenses· Subsidized Medical, Dental and Vision Coverage· Health Savings and Flexible Spending Accounts· Company Paid Life and Disability Insurance· Training, Certification and Continuing Education Support MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients. MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

Who We Are Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you'd like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you! Who We Are Looking For The Senior Sales Executive will focus on business development, acquiring new accounts, and cultivating long-term relationships within the bank and non-bank financial services industry (including retail, insurance, fintech, and health sectors). This role requires a strong hunter mindset to find and secure new business opportunities within a defined market segment and/or geographic territory, as well as a farmer approach to maintain, nurture, and grow these accounts over time. The Senior Sales Executive is responsible for developing and implementing strategies to foster new business while also expanding relationships with existing clients to achieve the company's sales goals. In line with a defined sales plan and Provenir's sales and delivery processes, the Senior Sales Executive will execute targeted sales campaigns and activities that increase Provenir's customer base and drive sustained revenue growth. Although this is a fully remote role, we are only considering candidates located on the Northeast Coast of the United States. What You'll Do * Consistent track record of achieving and/or exceeding sales targets * Develop a lead acquisition plan for the territory * Develop and manage an effective pipeline of prospects * Managing a 9-12 month complex sales cycle * Negotiate enterprise-level contractual agreements * Relationship Management * Close Business * Support Client and Account Management to delivery * Process & Reporting Qualifications, Strengths, and Skills * A minimum of seven years working in an enterprise sales environment * A minimum of five years working within the financial services industry specifically credit risk decisioning, fraud, data analytics or identity * Experience solution selling into, or within the domain of enterprise technology * Experience in cloud-hosted technology solutions * Thrives in an accountable sales culture * Working knowledge of BPM, CRM, Case Management Software, or enterprise-wide specific solutions within a vertical market * Demonstrable ability to engage with and manage "C" level relationships * Organized and effective communication * Listening skills * Ability to understand complex business problems and provide simplified solutions * Experience in advanced sales questioning and sales methodologies * Self-motivated * Team player * Ability to consult with a range of multi-cultural banks and non-bank financial institutions * Excellent time management Nice To Have * Demonstrated experience of enterprise-wide solution sales to banks as well as engagements with disruptive ecommerce businesses Our employees are our top priority; we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave. At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.

We are seeking a Senior Management Analyst. This role involves conducting organizational studies, designing systems and procedures, and implementing work simplification strategies to streamline processes. Key Responsibilities: * Organizational Analysis: * Conduct organizational studies and evaluations to assess the effectiveness of current processes and identify areas for improvement. * Collect and analyze data to generate insights into workflow efficiencies and process bottlenecks. * System and Procedure Design: * Design and implement systems and procedures to enhance operational efficiency and support organizational goals. * Work collaboratively with team members to develop practical solutions and best practices for optimized workflows. * Work Simplification and Measurement Studies: * Conduct work simplification and measurement studies to streamline tasks and reduce inefficiencies. * Develop methods to measure performance improvements and assess the impact of implemented changes. * Documentation and Manual Preparation: * Prepare and maintain detailed operations and procedures manuals that clearly document processes and protocols. * Ensure manuals are accessible and updated regularly to support staff training and operational consistency.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are seeking a seasoned and highly skilled Senior Database Architect to join our dynamic team. As a key member of our database architecture team, you will be responsible for designing, implementing, and maintaining scalable and efficient database solutions that meet the needs of our clients and support our business objectives. Responsibilities: Collaborate with stakeholders to understand business requirements and translate them into robust and scalable database designs. Design and implement database solutions that optimize performance, reliability, and security. Define database standards, best practices, and guidelines, and ensure adherence across projects. Evaluate and recommend database technologies and tools to support business needs and future growth. Lead database performance tuning and optimization efforts to ensure optimal system performance. Develop and maintain data models, schemas, and data dictionaries. Implement data security measures, including access controls, encryption, and data masking. Provide technical guidance and mentorship to junior database developers and administrators. Stay current with emerging technologies and industry trends in database management and incorporate them into our architecture as appropriate. Qualifications Proven experience as a Database Architect, Database Administrator, or similar role. In-depth knowledge of database management systems (e.g., MySQL, PostgreSQL, Oracle, SQL Server) and database design principles. Strong understanding of relational database concepts, data modeling techniques, and normalization. Proficiency in SQL programming and scripting languages (e.g., Python, Perl) for database automation and administration tasks. Experience with cloud-based database platforms (e.g., AWS RDS, Azure SQL Database, Google Cloud SQL) and related services. Familiarity with NoSQL databases (e.g., MongoDB, Cassandra, Redis) and their use cases. Hands-on experience with database performance tuning, optimization, and troubleshooting. Excellent analytical and problem-solving skills with a keen attention to detail. Effective communication and collaboration skills with the ability to work in cross-functional teams. Preferred Qualifications: Certification in database administration or architecture (e.g., Oracle Certified Professional, Microsoft Certified: Azure Database Administrator Associate). Experience with data warehousing and business intelligence tools (e.g., Amazon Redshift, Google BigQuery, Tableau). Knowledge of DevOps practices and tools for database automation, continuous integration, and deployment (e.g., Jenkins, Ansible, Terraform). Understanding of data governance, compliance, and security standards (e.g., GDPR, HIPAA, PCI DSS). Education Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Clearance Requirements: Must be a U.S. citizen Active Public Trust/MBI or have the ability to obtain one. Salary Range: The expected annual pay range for this position is up to $126,000. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3-4 times a month (frequency may vary depending on business needs). Perform other job-related duties as assigned. Education: High School diploma, GED certification Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 lbs. Requires typing for most of the day. Effective communication requires frequent periods of talking and listening. Clearance Requirement: U.S. citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $41,800 - $46,200 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge. Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We're also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner. The MCA Connect Managed Services Project Manager is responsible for directing the post “go live" activities of several Dynamics 365 Customer Engagement (CRM) and/or Finance and Operations (ERP) projects. The typical portfolio will be 10-15 clients. Main responsibility will be coordinating the successful delivery of managed services solutions which include: Service Desk Ticket Management, Environment Optimization and Management, and Decision Support activities that include customizations, enhancements, new functionality, training, business process reviews, and consulting services. Our projects are major strategic investments for our clients and their successful support and maintenance requires a project manager that is driven, proactive, creative, and assertive. Project Management (70%):Manage multiple client projects. Manages project deliverables, scope & expectations.Transition projects from Dynamics Applications Team to Managed Services.Drive customer sat.Develops and manage project plans, cost estimates, communication plans, and performance metrics.Provide leadership to all functional and business areas affected by the project. Drive project decisions and recommendations.Work closely with the managed services leadership team to drive internal processes, standardization, case load management, and reporting metrics. Communication and Collaboration (25%):Proactively communicates and reports status to executives, MCA Connect management and all other stakeholders. This is done leveraging tools such as Status Reports, Executive Briefings, and active day to day team communication.Effectively communicates and collaborates with technical project team members to achieve project goals.Employs project management best practices as provided by PMI and MCA Connect delivery standards.Provides leadership to project team members with respect to project management processes and best practices. Financial Responsibility (5%):The MCA Connect Project Manager is directly responsible for managing the project budget providing the predictive financial analysis required to deliver accurate project status.The PM will support the MCA Connect professional services management team by coordinating client invoicing, accounts receivable and providing project forecasting models. More than 5 years of experience directly managing ERP and/or CRM deployments (Dynamics 365 a plus) Experience with CRM and ERP implementation methodology across all phases of Diagnosis, Analysis, Design, Development, Deployment and Operation Understanding of complete solution within the context of an integrated enterprise-wide IT strategy Well-developed planning, organizational and problem solving skills Highly developed business acumen Ability to work closely with key business stakeholders to communicate progress and vision.Excellent verbal and written communication skills.Ability to allocate the correct resources to each project phase and monitor their performance Consensus driven management style that support a vast set of stakeholders Strong leadership, teambuilding and motivational skills Bachelor's degree required Ability to travel 25% MCA Connectofferslimitlessopportunitiesforpersonalandprofessionalgrowth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We are a leading consultancy firm specializing in designing and implementing enterprise software systems, specifically Microsoft Dynamics™ 365. We are the Microsoft partner of choice for industry leading Fortune 100 and 500 companies. If you are looking for a dynamic opportunity, MCA Connect may be the place for you! Established in 2002, MCA Connect has grown into one of the largest US-based Microsoft Gold Certified Partners focused exclusively on delivering Microsoft Dynamics 365 solutions and services to mid-market and enterprise-size manufacturing, distribution, and energy companies. MCA Connect is headquartered in Denver, CO, has offices throughout the United States, and supports global implementations around the world. Why work for MCA Connect?You can work with a world-class consulting organization that will help you take your experience to the next level.You will have the opportunity to lead and contribute to highly desirable and visible projects using the latest Microsoft technologies.You can work in an environment where teamwork is encouraged and where you have opportunities for personal growth and advancement.Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package including 401K matching, medical/dental/disability, paid vacation and holidays and a generous travel policy.We only hire the best and brightest consultants and software developers.We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies and ongoing industry expertise to our clients.We are a midsized company with great people, a proven sales and marketing process, and a history of steady growth and profitability.We have a strong management team who is fully supportive of work-life balance. MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. ******************************************** More than 5 years of experience directly managing ERP and/or CRM deployments (Dynamics 365 a plus) Experience with CRM and ERP implementation methodology across all phases of Diagnosis, Analysis, Design, Development, Deployment and Operation Understanding of complete solution within the context of an integrated enterprise-wide IT strategy Well-developed planning, organizational and problem-solving skills Highly developed business acumen Ability to work closely with key business stakeholders to communicate progress and vision. Excellent verbal and written communication skills. Ability to allocate the correct resources to each project phase and monitor their performance Consensus driven management style that support a vast set of stakeholders Strong leadership, teambuilding and motivational skills Bachelor's degree required Ability to travel up to 30% Preferred Qualifications Implementation of several full life-cycle Microsoft Dynamics implementations Experience with Microsoft platform of technologies ERP implementation lead experience in manufacturing industry PMI certified Mastery of industry-standards project management tools Why work for MCA Connect?Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package: · Work/Life Balance with Unlimited Paid Time Off (UPTO)· 401k Plan with Company Matching Contribution· Monthly Stipend for Home Office Expenses· Subsidized Medical, Dental and Vision Coverage· Health Savings and Flexible Spending Accounts· Company Paid Life and Disability Insurance· Training, Certification and Continuing Education Support MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients. MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

We are seeking a skilled and analytical Computer Systems Analyst to join our team. The ideal candidate will be responsible for analyzing business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. Key Responsibilities: * System Analysis: Analyze complex data processing problems to design and implement effective computer systems. * Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems. * System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction. * Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance. * Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality. * Documentation: Create detailed documentation of system requirements, specifications, and operational procedures. * Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance. * Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended. * Troubleshooting: Identify and resolve system issues promptly to minimize downtime and maintain system integrity.

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge. Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We're also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner. DescriptionAs a member of the Managed Services team, the Dynamics 365 Finance and Operations (ERP) Solution Architect will help MCA Connect deliver world-class customer service. A Managed Services Solution Architect will be self-motivated to troubleshoot and resolve issues with the Dynamics 365 ERP application. The Solution Architect can include and are not limited to a variety of projects within Managed Services that may consist of Upgrade Projects (AX 4.0, 2009, 2012 -> D365), optimization of existing systems, net new module implementations, or higher-level troubleshooting for cases. The Solution Architect is responsible for overseeing and executing on the Solution scope of Dynamics 365 F&O as well as for assisting clients in the implementation and support of Dynamics 365 F&O. They will be involved in improving operational metrics, business case development and performance measurement. They will provide functional knowledge and manage client relationships within context of individual role. Position requires up to 50% travel. The Solution Architect should have business functional experience to support analysis first at a business process level, comprehension of business terminology, and a variety of best practice knowledge to support effective translation of requirements. The Solution Architect must also have practical experience in other process areas of Microsoft Dynamics 365 F&O/Dynamics AX to configure and implement a cohesive solution that best fits the needs of the customer and to support the project team. Customer Satisfaction - 35% Work closely with MCA Connect team (the Production/Manufacturing Consultant, the Finance/Accounting Consultant, and Supply Chain Consultant) to ensure that the implementation meets the customers' expectation. Provide cross-functional knowledge and guidance on the configuration of Microsoft Dynamics 365 F&O/ERP. Provide customer satisfaction by ensuring on-time delivery quality results. Communicate with Leadership Team: Display confidence and experience to support being recognized as a trusted advisor. Promote and encourage change and change management methods to support customer acceptance and system adoption. Leadership skills are required to respond to Senior Management concerns and key decisions that affect the project. Ability to escalate and communicate risks, challenges, discuss pros and cons to support overall project solution. Ability to prioritize and maintain focus on the customers visionary goals. Successful implementation of practical business solutions using industry best practices - 30% Facilitate the implementation and support of Microsoft Dynamics 365 F&O/ERP Leads the transition from strategic business transformation decisions to the successful delivery of those strategic decisions through the execution phases of the project. Lead the MCA Connect project teams to define functional requirements and document solution designs; manage and oversee the running of detailed design/requirements meetings to understand clients' business requirements and conduct gap analysis Ensures the quality of the design, configuration and testing of core Dynamics 365 ERP modules Review design requirements prepared by functional team. Deliver recommended changes and adherence to methodology. Specify and convey requirements for custom code, integrations, and custom reports to the development team and test completed solutions Communicates with client senior level leadership to facilitate key business decisions. Actively participates in the role of “Dynamics 365 F&O/Dynamics AX Expert” in the Executive Steering Committee. Facilitate and ensure all cross-practice coordination as appropriate. Encourage collaboration, brainstorming, and active learning. Support technical lead regarding questions on customizations, estimates, and timelines. Project team support and management - 30% Ensure project and project team members follows MCA Connect methodology standards, including conformance to any Statements of Work (SOW) In partnership with the technical lead, creates and executes on the final system cutover plan for Go Live. Works with the Project Manager and the technical lead to define an Application Lifecycle Management (ALM) plan for the transition from project implementation to post Go Live maintenance either customer or partner maintained. Manage and provide senior support to the client for the generation of user documentation Manage and provide senior support for the Training of end users and system administrators Provide business technical support and guidance to empower functional team to build and own solution. Assist functional team and customer with data migration plan, reconciliation plans, and data clean up recommendations. Assist customer with LCS initial setup. Creation of Azure Devops test plan through assistance of customer with CRP/UAT test cases, link to user stories, and assure completion and sign off. Support and monitor pass/fail CRP/UAT issue resolution, risk escalations and acceptance, and mitigation planning. Mentor team to support knowledge transfer, project success, and overall continued career growth. Provide specific scoping documentation to the Project Manager for the generation of subsequent Statements of Work (SOW's) as appropriate Shares responsibility with the Project Manager for creating periodic status reports for consumption by either or both project team members and the executive leadership team (ELT). Share responsibility with technical lead and Project Manager to tracking customizations, deliverables, and timeliness of completion. Oversite supporting technical lead and functional team regarding debugging and finding code issues. When applicable: Attend Microsoft Fastrack meetings, provide required documentation and/or training for (Go Live checklist). Comply with Microsoft Fasttrack policies. Manage ISV's decisions, design, and collaboration with functional team. Design, awareness, and review of all integration plans. Monitor and coordinate Microsoft version updates. Train, schedule, and guide customer to own release and pause schedules. Monitor completeness of project, milestone activities, and sign-off tasks. Promote continuous learning, D365 feature enhancement review and deployment. MCA representation and communication - 5% Creation and delivery of content for both internal and external training, communication and marketing. Represent MCA Connect at promotional and educational events Qualifications Minimum of 5 years Dynamics 365 F&O/Dynamics AX as a implementation functional lead Minimum of 2 full lifecycle Dynamics 365 F&O/Dynamics AX implementations (Analysis - Deployment) Minimum 5 years of industry and/or consulting experience Certification in Dynamics 365 F&O/Dynamics AX Supply Chain/Production/Finance, or attainment of certification within first 90 days of employment. Strong industry experience within Manufacturing Strong system knowledge of 2/3 core modules (Finance, Production, T&L/WMS) Working knowledge of industry specific best practices Excellent communication, planning and organization skills Strong customer relationship skills Ability to establish priorities and work independently Ability to travel up to 50% Bachelor's Degree or equivalent combination of education and experience English: Fluent Valid Driver's License Desired Qualifications Certification in at least one other Dynamics 365 F&O/Dynamics AX module, or attainment of certification within first 90 days of employment. AX 2012 experience Bachelor's degree in Supply Chain Management, Operations Management, Accounting or related field Experience with other Dynamics 365 ERP/Dynamics AX Modules Experience with any of the frequently used ISVs: SPS Commerce, ATOS, SKGlobal, CCH, Credit card processors, ExperLogix APICS CPIM or CSCP Why work for MCA Connect?Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package: · Work/Life Balance with Unlimited Paid Time Off (UPTO)· 401k Plan with Company Matching Contribution· Monthly Stipend for Home Office Expenses· Subsidized Medical, Dental and Vision Coverage· Health Savings and Flexible Spending Accounts· Company Paid Life and Disability Insurance· Training, Certification and Continuing Education Support MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients. MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

Primary Responsibilities: * Development and maintenance of internet browser-based applications to integrate disparate systems for a Federal Government agency. * Creation and maintenance of technical documentation in support of the project. * Write secure code that follows Java best coding practices and adheres to project-specific coding standards. * Analyze user needs and develop software solutions with the aim of optimizing operational efficiency. * May analyze and design databases within an application area, working individually or coordinating database development as part of a team.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are seeking a Computer Systems Engineer, SME to join our team. The ideal candidate will analyze business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software. Responsibilities: System Analysis: Analyze complex data processing problems to design and implement effective computer systems. Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems. System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction. Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance. Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality. Documentation: Create detailed documentation of system requirements, specifications, and operational procedures. Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance. Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended. Troubleshooting: Identify and resolve system issues promptly to minimize downtime and maintain system integrity. Qualifications Proficiency in system analysis and design, with strong knowledge of various programming languages and software tools. Experience with databases, network infrastructure, and data processing techniques. Strong analytical and problem-solving abilities to understand and address complex system issues. Excellent verbal and written communication skills to effectively interact with users and IT professionals. High attention to detail and accuracy in analyzing user requirements and system capabilities. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Preferred Qualifications: Experience with enterprise-level applications and systems. Knowledge of business process modeling and improvement techniques. Familiarity with cloud computing and cybersecurity principles. Education: Bachelor's degree in Computer Science, Information Systems, or a related field. Clearance Requirement: Must be a U.S. citizen Must have an active public trust clearance or have the ability to obtain one. Salary Range: The expected annual pay range for this position is $135,000 to $142,000. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) with company match Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge. Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We're also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner. Description As a member of the Managed Services team, the Dynamics 365 Finance and Operations (ERP) Support Consultant will help MCA Connect deliver world-class customer service. A Modern Platform Management Support Consultant will be self-motivated to troubleshoot and resolve issues with the Dynamics 365 ERP application. The Support Consultant will own the issue and work with customers, partners, and team members to deliver a resolution. The Finance Support Consultant's primary focus will be assisting customers with the Financial and Project modules; however, other modules and basic Dynamics 365 ERP functionality is expected. They will also be involved in improving operational metrics, business case development and performance measurement. In addition to day-to-day issue resolution, the Finance consultant may be involved in larger performance improvement initiatives, implementing new modules, version updates and testing efforts, developing the functional design for customizations and integrations, and upgrade projects. Responsibilities Provide outstanding customer service and achieve client satisfaction Monitor and triage new support cases Troubleshoot issues and deliver high quality solutions Effectively communicate to customers, partners, team members, and management Provide support for team members Develop whitepapers, best practice knowledge base, and articles Create, develop, and deliver proactive services with the use of new features or common repetitive areas Maintain effective customer relationships Log incidents and document communications in CE Follow established standards & methodologies Optimize individual utilization Continue professional education by setting specific annual training goals Participate in larger project initiatives and lead process area-specific workstreams Qualifications Minimum of 5 years Dynamics 365 Finance and Operations (ERP) Financials experience Minimum of 2 year of Dynamics 365 ERP implementations experience Minimum of 2 full lifecycle Dynamics 365 ERP implementation (Analysis - Deployment) Minimum 5 years of industry and/or consulting experience Certification in Dynamics 365 ERP Financials, or attainment of certification within first 90 days of employment. Proficient in US GAAP Working knowledge of industry-specific best practices Excellent communication, planning and organization skills Strong customer relationship skills Ability to establish priorities and work independently Bachelor's Degree or equivalent combination of education and experience Desired Qualifications Dynamics 365 ERP 2012 experience Accounting Degree Certification in at least one other Dynamics 365 ERP module Microsoft Sure Step Certification Understanding of IFRS standards CPA or CMA Why work for MCA Connect?Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package: · Work/Life Balance with Unlimited Paid Time Off (UPTO)· 401k Plan with Company Matching Contribution· Monthly Stipend for Home Office Expenses· Subsidized Medical, Dental and Vision Coverage· Health Savings and Flexible Spending Accounts· Company Paid Life and Disability Insurance· Training, Certification and Continuing Education Support MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients. MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge. Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We're also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner. Title Dynamics 365 ERP Consultant - Production - Managed Services Location Virtual, home-based office DescriptionAs a member of the Managed Services team, the Dynamics 365 Finance and Operations (ERP) Production Support Consultant will help MCA Connect deliver world class customer service. A Managed Services Consultant will be self-motivated to troubleshoot and resolve issues with the Dynamics 365 ERP application. The Support Consultant will own the issue and work with customers, partners, and team members until resolution is delivered. The Production Support Consultant's primary focus will be assisting customers with the Master Planning, Production Control, and Supply Chain modules; however, other modules and basic Dynamics 365 ERP functionality is expected. They will also be involved in improving operational metrics, business case development and performance measurement.Responsibilities Provide outstanding customer service and achieve client satisfaction Monitor and triage new support cases Troubleshoot issues and deliver high quality solutions Effectively communicate to customers, partners, team members, and management Support team members Develop whitepapers, best practice knowledge base, and articles Create, develop, and deliver proactive services with the use of new features or common repetitive areas Maintain effective customer relationships Log incidents and document communications in CE Follow established standards & methodologies Optimize individual utilization Continue your professional education by setting specific annual training goals Participate in larger project initiatives and lead process area-specific workstreams Qualifications Minimum of 2 years Dynamics 365 ERP Manufacturing experience Minimum of 1 year of Dynamics 365 ERP implementation experience Minimum of 1 full lifecycle of a Dynamics 365 ERP implementation (Analysis - Deployment) Minimum 3 years of industry and/or consulting experience Certification in Dynamics 365 ERP Manufacturing or Lean, or attainment of certification within first 90 days of employment. Strong industry experience within Production control or Master Planning Working knowledge of industry specific best practices Excellent communication, planning and organization skills Strong customer relationship skills Ability to establish priorities and work independently Ability to travel up to 50% Bachelor's Degree or equivalent combination of education and experience English: Fluent Valid Driver's License Desired Qualifications Dynamics 365 ERP 2012 experience Bachelor's degree in Supply Chain Management, Operations Management or related field Microsoft Dynamics 365 ERP Certification in at least one other module Experience with other Dynamics 365 ERP Modules Experience with AXtension, ATOS, or Seeburger a plus APICS CPIM or CSCP Why work for MCA Connect?Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package: · Work/Life Balance with Unlimited Paid Time Off (UPTO)· 401k Plan with Company Matching Contribution· Monthly Stipend for Home Office Expenses· Subsidized Medical, Dental and Vision Coverage· Health Savings and Flexible Spending Accounts· Company Paid Life and Disability Insurance· Training, Certification and Continuing Education Support MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients. MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are on the lookout for a Computer and Information Systems Manager - Subject Matter Expert (SME) - to champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. Responsibilities: Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations. Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness. Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements. Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions. Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence. Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats. Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies. Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs. Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation. Qualifications 10 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects. Strong technical proficiency in modern technologies, including cloud computing, cybersecurity, data analytics, and machine learning, demonstrates the ability to leverage these technologies to solve organizational challenges. Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation. Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations. Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals. Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership. Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, underscoring a robust foundation in IT principles and practices. Relevant professional certifications, including Project Management Professional (PMP), or AWS Certified Solutions Architect, highlighting specialized skills and a commitment to maintaining industry-standard expertise. Clearance Requirement: US Citizenship is Required Active Public Trust/MBI clearance or the ability to obtain one. Salary Range: The expected annual pay range for this position is up to $158,000. The exact pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: The ideal candidate will be responsible for analyzing business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software. Responsibilities: System Design and Architecture: Lead Support the design, and architecture, and integration of computer systems, including hardware, software, networking, and storage components. Develop comprehensive system blueprints and specifications to guide implementation efforts. Technology Evaluation and Selection: Evaluate emerging technologies, tools, and platforms to determine their suitability for inclusion in system designs. Make informed recommendations based on performance, scalability, reliability, and cost considerations. Performance Optimization: Identify performance bottlenecks and inefficiencies in existing computer systems and propose innovative solutions to optimize performance, throughput, and resource utilization. Security and Compliance: Collaborate with cybersecurity experts to integrate robust security measures into system designs and architectures. Comprehensive understanding of regulatory compliance standards relevant to the IT industry to eEnsure compliance with relevant regulations and industry standards, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations. Scalability and Resilience: Design systems that can seamlessly scale to accommodate growing workloads and user demands. Implement redundancy and failover mechanisms to enhance system resilience and availability. Cross-Functional Collaboration: Work closely with software developers, network engineers, database administrators, and other stakeholders to integrate system components and ensure seamless interoperability. Documentation and Reporting: Create detailed technical documentation, including system design documents, architecture diagrams, and implementation guides. Provide regular progress updates and reports to project stakeholders. Continuous Improvement: Stay abreast of industry trends, advancements, and best practices in computer systems engineering and architecture. Proactively identify opportunities for process improvement and optimization. Qualifications In-depth knowledge of computer hardware, operating systems, networking protocols, and storage technologies. Proficiency in multiple programming languages, including Java, C#, Python, and JavaScript. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team environment. Preferred Qualifications: Experience with enterprise-level applications and systems. Familiarity with cloud computing and cybersecurity principles. Relevant certifications (e.g., CISSP, CCNA, AWS or Azure Certified Solutions Architect) are a plus. Education: Bachelor's degree in Computer Science, Information Systems, or a related field. Clearance Requirement: Must be a U.S. citizen Must have an active public trust clearance or have the ability to obtain one. Salary Range: The expected annual pay range for this position is up to $126,200. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3-4 times a month (frequency may vary depending on business needs). Perform other job-related duties as assigned. Education: High School diploma, GED certification Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 lbs. Requires typing for most of the day. Effective communication requires frequent periods of talking and listening. Clearance Requirement: U.S. citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $41,800 - $46,200 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

We are seeking a seasoned Senior ServiceNow Developer with a strong background in platform development, integration, and digital transformation strategy. The ideal candidate will be responsible for leading the design, development, and customization of ServiceNow modules to enable and scale enterprise initiatives. This role requires a balance of technical expertise and strategic vision, partnering with cross-functional teams to deliver solutions that streamline operations, enhance user experience, and drive measurable improvements in business processes. Key Responsibilities: Business Transformation Strategy: * Advise on business process and service management best practices. * Shape strategies for large-scale digital transformation initiatives across ServiceNow Core Services, ITSM, and SPM. * Identify opportunities for automation and operational efficiencies by customizing the platform. Integration Development: * Design and maintain integrations between ServiceNow and external enterprise systems using REST, SOAP, MID Server, and other technologies. * Ensure secure, scalable, and maintainable integration architectures. Platform Customization and Development: * Customize ServiceNow modules, including form configuration, UI design, and data models. * Develop workflows, UI Policies, Business Rules, Script Includes, and Client Scripts using JavaScript and GlideScript. * Build and maintain advanced flows using Flow Designer and Automation Engine. Communication and Collaboration: * Communicate effectively with a wide range of audiences-from technical teams to C-suite executives-to: * Define platform and integration requirements * Translate business objectives into technical solutions * Manage stakeholder expectations and communicate progress or risks * Present findings, roadmaps, and proposed solutions clearly and confidently * Lead customer-facing sessions, discovery workshops, and status briefings. Training and Documentation: * Develop and deliver user training sessions or supporting materials for business users and technical teams. * Maintain clear technical documentation for configurations, customizations, and integrations.

We are seeking a Computer Systems Engineer, SME to join our team. The ideal candidate will analyze business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software. Responsibilities: * System Analysis: Analyze complex data processing problems to design and implement effective computer systems. * Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems. * System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction. * Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance. * Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality. * Documentation: Create detailed documentation of system requirements, specifications, and operational procedures. * Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance. * Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended. * Troubleshooting: Identify and resolve system issues promptly to minimize downtime and maintain system integrity.