Chief Product & Technology Officer
Citizen job in New York, NY
Citizen is the #1 personal safety app in the U.S. with a mission to Protect the World and make communities safer. We believe safety is a shared responsibility and we're building a global network where people help protect one another, creating a safety net that benefits everyone.
Citizen provides free real-time public safety alerts to millions of users in 76+ North American markets and earns revenue through consumer subscriptions and enterprise solutions. Citizen's investors include 8VC, Greycroft, Goodwater, Lux, Founders Fund, and Axon.
About the Role
As we enter our next stage of growth, we are seeking a Chief Product & Technology Officer (CPTO) to lead our engineering and product strategy, with a core emphasis on technical depth and execution. This role will oversee engineering, product, and design - operating as a unified PED function, and is mission-critical to advancing our technical foundation and enterprise capabilities.
This is a rare opportunity to shape the future of a mission-driven company. You'll drive innovation, execute with speed and quality, and scale a world-class technical organization - all while operating as both architect and operator. This is a builder's role, designed for someone hungry, intellectually rigorous, and ready to lead at the CPTO level.
Key Responsibilities
Set Vision & Strategy
* Collaborate with executive leadership to define Citizen's long-term technical and product roadmap.
* Translate user needs and business goals into a scalable, resilient platform strategy.
* Serve as a key external technology voice with partners, customers, and investors.
Drive Execution & Engineering Excellence
* Lead high-velocity, high-quality development cycles from concept through launch.
* Ensure strong technical foundations: scalable systems, robust infrastructure, and disciplined development practices.
* Integrate AI and automation to accelerate product capabilities and engineering efficiency.
* Build for performance, security, and enterprise readiness.
Lead a World-Class Engineering-First Team
* Build, scale, and inspire a multidisciplinary team across engineering, product, and design with engineering at the core.
* Foster a culture of technical ownership, speed, and operational rigor.
* Model and instill product craftsmanship and continuous learning.
Strengthen Platform Operations
* Own the full lifecycle from technical architecture and prioritization to delivery and iteration.
* Partner with product and design to deliver elegant, intuitive, and trust-driven experiences.
* Align with GTM, sales, and enterprise stakeholders to ensure technical fit and scale-readiness.
Qualifications & Skills
* 15+ years of technical and product experience in high-growth, product-driven technology companies.
* 5+ years in senior leadership roles overseeing engineering and/or product.
* Deep engineering background; able to dive into architecture, systems design, and technical decision-making.
* Demonstrated success delivering enterprise-grade products at scale.
* Track record of leading engineering-driven teams through growth and complexity.
* High cognitive horsepower, with evidence of fast trajectory, creative problem solving, and intellectual curiosity.
* Experience with AI/ML integration a plus.
* Thrives in ambiguous, fast-moving environments with high ownership.
* NYC-based or willing to work regularly from our NYC HQ.
Salary Range
This role offers a base salary of $325,000 to $350,000 base plus variable comp potential and equity.
Compensation & Benefits
We offer competitive salary, equity, and a full benefits package, including:
* At least one fully employer-sponsored medical plan option
* Dental and vision coverage, with a small employee contribution
* Unlimited PTO
* Up to 14 weeks paid parental leave (for all parents)
* Monthly tech stipend
* Free mental health support
* Hybrid work environment + catered lunches (NYC HQ)
Diversity, Equity & Inclusion at Citizen
Citizen is an equal opportunity employer. We're building a team that reflects the diversity of the communities we serve - across race, gender identity, sexual orientation, age, ability, and background.
We know that diverse teams make better decisions and build more effective products. If you don't meet every listed qualification, we still encourage you to apply. Skills, potential, and lived experience matter.
Auto-ApplyCustomer Focus Analyst (Unit 42 MDR) - Remote Weekend Shift
Remote or Babylon, NY job
Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
The Team
Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations.
If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place.
You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be!
Job Summary
Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you'll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding.
You'll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction.
This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey.
Key Responsibilities
Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance
Support onboarding activities for new customers
Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations
Collaborate with MDR analysts to ensure the customer's technical questions about incidents or threats are fully addressed
Own the customer communication lifecycle during ongoing incidents - ensure timely updates, clarity, and alignment on next steps
Help drive consistency and quality in how incidents and threat intelligence are communicated externally
Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team
Qualifications
Preferred Qualifications
1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst experience
Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR
Strong customer communication skills - verbal and written - with the ability to explain complex technical details clearly
Experience reviewing, drafting, or presenting incident reports and security findings
Familiarity with Cortex XDR or Cortex XSOAR
Experience onboarding new security services or clients
Additional Information
Salary Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Technical Service Delivery Lead (XSIAM) - Remote
Remote or Hempstead, NY job
Our Mission
At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
The Team
As part of the Unit 42 Managed XSIAM organization, the team helps customers operationalize and optimize their Managed XSIAM deployments-delivering proactive, white-glove guidance that enhances their detection, investigation, and response capabilities.
Our mission is to help customers maximize the value of Cortex XSIAM while continuously improving their overall security posture and SOC maturity.
Job Summary
The Technical Service Delivery Lead (XSIAM) acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. You'll combine deep product expertise with a consultative approach to guide customers through their security journey-translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment.
You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer's environment, ensuring seamless delivery and exceptional customer experience.
Key Responsibilities
Value Delivery: Deliver white-glove onboarding and ongoing technical guidance for Managed XSIAM customers
Collect and analyze customer security data to identify improvement opportunities in detection coverage, alert quality, tenant hygiene, and potential automation use cases
Advise customers on best practices for alert tuning, data onboarding, and correlation optimization
Drive continuous improvement in customer security posture and measurable time-to-value outcomes
Operational Excellence: Manage incoming customer requests, prioritize effectively, and collaborate with the SOC engineering team to ensure timely, high-quality delivery
Lead customer touchpoints, including onboarding sessions, security reviews, and proactive engagement meetings
Translate complex detection and response concepts into actionable guidance for diverse audiences
Collaboration & Enablement: Partner with Unit 42's SOC engineering, Product, and MDR teams to ensure consistent service quality and cross-functional alignment
Collaborate with the SOC engineering team to design and implement automation workflows that enhance detection, response, and reporting efficiency
Champion customer needs internally, advocating for enhancements and escalations where needed
Contribute to documentation, best practices, and scalable frameworks for the Managed XSIAM service
Qualifications
Preferred Qualifications
5+ years of professional experience in Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, or SOC operations (preferably within enterprise cybersecurity or SaaS environments)
Strong understanding of XDR, SIEM, and SOAR technologies, including incident and alert management, correlation development, and data source onboarding
Demonstrated experience collaborating with security analysts, engineers, and threat hunters in operational environments
Excellent communication skills-able to explain complex security concepts clearly to both technical and non-technical audiences
Analytical mindset with strong problem-solving abilities and sound judgment in prioritizing tasks and managing complex customer needs
Deep curiosity and a growth mindset-comfortable learning and adapting to evolving technologies and detection methodologies
Bachelor's degree in Computer Science, Information Security, or a related field or equivalent military experience
Additional Information
Salary Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $127600/YR - $206500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Client Service Associate - Social Security Disability
Islandia, NY job
Imagine a career where you change lives every day and directly impact families regaining stability, independence, and peace of mind. At Binder & Binder Social Security Disability Advocates, we fight for vulnerable clients, ensuring they receive the disability benefits they deserve. Our nationwide team blends expertise, compassion, and determination to guide clients through complex processes. If you're driven to make a difference-whether as an advocate, SSDI case manager, or support specialist-join us to transform lives and build a rewarding career with a trusted leader in disability advocacy.
We give you:
Potential for career growth
Intensive training to perform a vital role
The stability of working with a long-standing organization
Friendly management that makes you smile
A Chance to work with a close-knit team
Staff longevity, with many of us here for over 10 years
A successful company, winning thousands of cases since 1975
Primarily, you will:
Handle customer communications (calls, emails, complaints, inquiries)
Screen potential clients for benefits and gather their medical/personal information
Manage deadlines, maintain detailed records, and update account statuses
Work effectively with difficult personalities and challenging scenarios
We require:
Strong interpersonal and verbal/written communication skills
Ability to work in a fast-paced, deadline-driven environment
Excellent organizational, attention to detail and multitasking skills
Computer literacy
Starting salary: $19-21/hour.
Client Service Associate, for immediate consideration, please email a resume to: **************************.
An EOE m/f/d/v.
Engineer, Network - IT Infrastructure - Full Time (On-site, Binghamton)
Binghamton, NY job
located in Binghamton, NY.
The Engineer, Network is responsible for the implementation and support of network infrastructure, including LAN, WAN, WLAN and SDWAN to support critical healthcare operations across The Guthrie Clinic (TGC). This role ensures high availability and performance for clinical systems, patient care services, and administrative functions across the hospital network. The Engineer collaborates with IT teams, vendors, and hospital stakeholders to align network solutions with organizational goals and regulatory requirements. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
Experience:
Preferred three to five (3 to 5) years of experience in implementing and managing complex network infrastructure in an enterprise environment; healthcare experience preferred.
Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
Experience in network protocols (e.g., TCP/IP, BGP, OSPF, MPLS) and technologies (e.g., Cisco, Extreme, Palo Alto).
Proficiency in network security tools (e.g., firewalls, IDS/IPS, NAC).
Knowledge of software-defined networking (SDN) and cloud-based network solutions (e.g., AWS, Azure).
Knowledge of Azure networking services (e.g., MS Azure VNET, ExpressRoute, vWAN, etc.)
Proficient with monitoring and logging tools for access management and troubleshooting using such tools as Syslog, ACS, Netflow, Solarwinds and protocol analyzers.
Knowledge of network security and encryption standards.
Intermediate troubleshooting skills.
Ability to work with network security devices such as Palo Alto, Cisco ASA.
Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
Education:
Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses/Certifications:
Preferred certifications include CCNA
Essential Functions:
Responsible for installation and maintenance of network devices.
Monitors functions of network devices to ensure acceptable performance.
Creates and maintains documentation related to network configuration and network topologies.
Serves as subject matter expert across network technologies and solutions supporting LAN, WAN, WLAN and SDWAN.
Troubleshoots and resolves LAN, WAN, WLAN and SDWAN incidents.
Provide level 2 escalation support and troubleshooting to resolve complex network incidents and tasks.
Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
Promotes the use of TGC's PMO methodology and standards to manage IT initiatives.
Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
Performs related duties as assigned and unrelated duties as requested.
Other Duties: Other duties as assigned
Pay Range: Minimum $41.40/hr, Maximum $64.61/hr
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Service Manager
Rochester, NY job
One of our clients, a well-established and rapidly expanding property management organization, is seeking an experienced Service Manager to oversee maintenance operations across multiple residential communities. This role is ideal for a hands-on leader who excels in team development, problem-solving, and driving efficient, high-quality service.
In this position, you will guide a service team responsible for ensuring communities remain safe, well-maintained, and resident-ready. You'll collaborate closely with on-site staff and leadership, focusing on strong communication, proactive planning, and continuous improvement to enhance overall resident satisfaction.
Key Responsibilities
Lead and supervise a service team to ensure consistent, high-quality operations.
Train, mentor, and develop staff to complete work safely, accurately, and efficiently.
Oversee daily maintenance activities, monitor performance, and provide ongoing coaching.
Manage preventive maintenance programs, repairs, and service requests across multiple sites.
Ensure all properties meet safety guidelines and regulatory requirements.
Respond to escalated maintenance issues with professionalism and urgency.
Support capital improvement projects and property upgrades as needed.
Work closely with community teams to maintain strong service standards.
Contribute to resident-focused initiatives that improve satisfaction and retention.
Maintain accurate documentation of work orders, service requests, and project outcomes.
Build a high-performing, accountable, and collaborative team culture.
Qualifications
High school diploma or equivalent required; Bachelor's degree in a related field preferred.
3+ years of experience supervising maintenance, facilities, or service teams (residential or commercial).
Strong knowledge of building systems, preventive maintenance, and safety regulations.
Proven leadership, communication, and organizational skills.
Ability to resolve escalated issues and operational challenges effectively.
Proficiency with work order systems and basic computer applications.
Business Analyst
New York, NY job
****CANNOT WORK CORP TO CORP -- PLEASE DO NOT SOLICIT****
Dice is currently partnering with a government end client to assist in filling a Business Analyst position on a 12+ month contract basis. This position offers a flexible hybrid work schedule and will be based in Long Island, NY (must be willing able to work onsite at least three (3) days per week).
Job Title: Business Analyst
Work Location: Long Island City, NY 11101 (Hybrid)
Summary:
As part of OPT operations, the Planning and Innovation (P&I) team is responsible for providing guidance and standards in the execution of projects. P&I creates tangible goals, aligned with the overall organization's vision, and ensures all targets are met. Guidance comes in the forms of project templates, standardized processes, standardized methodology, requirements for product development and enhancements. Currently, P&I is engaged in a pathbreaking modernization initiative. Dice's customer is focused on a Modernization Project which will solve problems for internal and external stakeholders. This is an extensive business process to reengineer an initiative involving change in business processes, use of new products, and replacing old applications.
We are looking to supplement the existing team with two (2) Business Analysts to help keep these time sensitive initiatives on track. We hope that these resources will be able to work in tandem with the existing team to leverage their deep business knowledge and expand our current operations and scope.
High-Level Effort Goals: Manage, monitor, track, milestones, collect, maintain and revise requirements, test, train and release projects.
Business Analysts: Drive awareness of requirements across business units and identify substandard systems processes through evaluation of gaps in current processes.
Responsibilities:
Partner with stakeholders across business units (to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendation
Qualifications:
Bachelor's Degree or a Master's degree in business, management, information technology or a related field from an accredited college or related field.
Strong working knowledge of relevant Microsoft applications, including Visio and/or Lucidchart
High proficiency in documentation and communication with stakeholders
Excellent organizational skills and the ability to work as a team member
Ability to successfully engage in multiple initiatives simultaneously
Manufacturing Engineer
Endicott, NY job
Employment Solutions is partnering with an established company to hire a Manufacturing Engineer to work onsite in Endicott, NY. This is a direct hire position with full benefits!
Our client manufactures highly engineered products and mission-critical components for the Aerospace, Defense, Transportation and other industries.
Salary range: $65K-90K
The Manufacturing Engineer will be responsible for designing, implementing, and optimizing manufacturing processes. This includes collaborating with production teams, ensuring product quality, reducing waste, improving efficiency, and applying engineering principles to manufacturing solutions.
This role involves a continuous effort to enhance processes, support product development, and maintain safety and compliance standards.
Responsibilities
Create and maintain work instructions and manufacturing specifications
Identify and recommend methods for improving worker efficiency and reducing waste of materials and utilities
Collaborate cross-functionally to facilitate production process and evaluate potential changes
Qualifications
Bachelor's degree in either Industrial or Mechanical Engineering
At least 1 - 2 years' of engineering experience
Relevant experience in a machining environment is highlydesirable.
Expertise in CAD and CAM software(e.g., SolidWorks, AutoCAD), process simulation tools,and ERP systems. Ability to create and interpret technical drawings and 3D models. Understanding of G-Code and programming languages is a plus.
Knowledge of measurement tools and techniques for ensuring part accuracy and quality.
Familiarity with quality control standards and procedures.
Strong understanding of manufacturing processes (e.g., machining, assembly,welding, molding, etc.).
Knowledge of Lean manufacturing, Six Sigma, or other processimprovement methodologies is a plus.
Interested? Let's chat! ***************************************
Member Experience Specialist
New York, NY job
MEMBER EXPERIENCE SPECIALIST (CONTRACT)
Join the ground floor of the first mobile carrier who rewards you for using your phone less!
Member Experience Specialist - Noble-izer
FULL-TIME / PART-TIME: Full-Time
SALARY: Commensurate with experience, $60-$65k, plus bonus and equity options
START DATE: ASAP
ABOUT NOBLE MOBILE
Noble Mobile is a bold new mobile carrier that pays you to use your phone less, on a mission to put you in control of your time, data, and wallet. It's not just about saving on your bill; it's about making your data work for you. Noble is the first carrier to combine the flexibility of an unlimited plan on the nation's most powerful 5G network with the control of getting rewarded for any of the data you don't use. With fair practices, real rewards for using less, and a focus on your future, Noble helps you make smarter decisions - finally, a carrier that values your time and money. Join us as we shake up the industry with transparency, fairness, and a customer-first mindset that puts money in your pocket and power back in your hands.
THE OPPORTUNITY
As a Member Experience Specialist - or what we like to call a āNoble-izerā - you'll be the voice, heart, and guide for our members. This isn't just customer service. You'll be inspiring people to take back control of their attention, helping them understand their phone usage, and supporting them on their path to a more intentional digital life.
WHAT YOU'LL DO
Be the first point of contact for our members, delivering quick, thoughtful, and empathetic support via phone, chat, or email.
Resolve billing questions, account changes, and other service needs with a solutions-first mindset.
Educate members about how to earn cash back for low data use, optimize their plans, and make the most of Noble Mobile features.
Identify opportunities to support members' goals around digital wellbeing and connection.
Help build a culture of attention, presence, and care - one member at a time.
Continuously learn and grow through training, team huddles, and member feedback.
YOU'LL THRIVE HERE IF YOU HAVE:
Have at least 1 year of customer service experience (retail, call center, technology, hospitality - we value care, not titles).
Love talking to people and helping them solve problems.
Believe in what we're building - less phone time, more real life.
Are tech-comfortable and can navigate multiple systems at once (experience
with customer support ticketing platforms preferred)
Can self-manage and stay focused while working remotely.
Are at least 18 years old and eligible to work in the U.S.
WHY NOBLE MOBILE?
At Noble, you're not just building a brand-you're building a grassroots movement of financial empowerment. We're a team of dreamers and doers who have built products from zero to millions of paid users, who believe mobile should work for US, and not overcharge us, sell our data, and melt our brains. As the Head of Member Services, you'll have the freedom to experiment, the tools to succeed, and the chance to shape a company that's rewriting the rules. Competitive compensation, equity packages, and a culture that values your voice await.
HOW TO APPLY
Send your resume to ***********************. Tell us why you're ready to help Noble Mobile change the mobile game.
Noble Mobile is an equal opportunity employer committed to our values of being authentically human, sharing the upside, intense data privacy, integrity & transparency, and of course, giving people money.
Retail Account Executive
New York, NY job
We are seeking a dynamic and results-driven Account Executive to join our retail channel, with a strong focus on the sports market. Reporting to the VP of the Retail Channel, this role will be responsible for developing and executing a go-to-market wholesale strategy, managing key accounts, and driving revenue growth through strong customer relationships and new business development.
The ideal candidate will have deep knowledge of the sporting goods and specialty athletic channels, possess strong sales and analytical skills, and be experienced in launching new products and collections. This role requires close collaboration with internal departments and external brand partners, to drive brand visibility and success.
Essential Responsibilities:
Manage and grow sales within the sports channel, including specialty retailers and sporting goods accounts
Build, maintain, and strengthen customer relationships while identifying and pursuing new business opportunities
Execute product launches through training, events, and promotional strategies
Attend trade shows and regional customer meetings to increase brand and category exposure
Analyze customer sales data, forecast revenue and track inventory and order fulfillment
Collaborate with internal departments (Brand, Product, Finance, Planning, Customer Service etc.) to meet customer needs
Partner with adidas Sports Marketing to support athlete, NCAA, and golf channel promotions
Develop custom collections for team sports and pro shops in partnership with Product and Brand teams
Monitor market trends and competitors to inform product, pricing, and strategic recommendations
Experience & Background:
5+ years of wholesale account management experience, preferably in the specialty athletic or sporting goods market (existing relationships with major Sporting Goods Retailers preferred - with a proven track record)
Bachelor's degree or equivalent required
Proven ability to develop and execute sales strategies with measurable results
Founding Engineer
New York, NY job
About the Role
We are a stealth U.S. startup building a high-impact software platform that will redefine operations within our target industry.
We are searching for a Founding Engineer who has previously built and shipped full software products, someone who can take ownership, work closely with the CEO, and help craft the product from the ground up.
You will be building a platform that must be secure, fast, reliable, and scalable.
Your work will shape the foundation of the company.
Responsibilities
Build the MVP quickly while maintaining clean, modern architecture
Write production-level frontend, backend, and database code
Implement platform security, authentication, and data protection
Collaborate closely with the CEO on product decisions and sprint priorities
Build internal tools, dashboards, and new features at startup speed
Help shape engineering culture from day one
Requirements
Experience building software from end-to-end (solo or as a lead)
Strong knowledge of React/Next.js, Typescript, Node.js, PostgreSQL or similar
Ability to architect secure systems with best practices
Entrepreneurial mindset, comfortable iterating quickly
Open to equity-only compensation during initial phase
Compensation
Competitive founding-team equity
Equity-only in the early phase
Remote
Path to salary after funding
If this role resonates with you and you have built full products before, please apply. I review every application personally and would love to explore whether this could be a strong fit.
Full Stack Engineer
New York, NY job
****CANNOT WORK CORP TO CORP - PLEASE DO NOT SOLICIT****
Dice is currently partnering with a government customer to assist in hiring a Full Stack .NET Software Developer for a 12+ month contract position. This position must be performed onsite in New York, NY 10041.
Title: Full Stack .NET Software Developer
Location: New York, NY 10041
Hourly Pay Range: $55-58 per hour
Responsibilities:
Perform detailed and quality application design, database design, coding, and unit/ integration/performance testing.
Develop and integrate complex application modules using .NET 4.8, ASP.NET, .NET Core, C#, n-Tier architecture, SOA, XML/JSON-based web servicesand application development tools such as Microsoft Visual Studio 2019/2022 and SQL Server Management Studio.
Implement web-based user interfaces in .NET using Razor/MVC4/MVVM architectural patterns,AJAX, HTML5, CSS and JavaScript (React, Angular or Backbone).
Develop relational database design, normalization, T-SQL/stored procedures and manage databasesin SQL Server2017/2019 and Azure SQL.
Build secure web applications with user authentication and role-based access control.
Institute graphic user interfaces following user experience and accessibility best practices.
Generate reports using Microsoft SQL Reporting Services (SSRS), ad-hoc reporting, and data migration/transformation using SSIS packages.
Perform configuration management, continuous integration, and version control utilizing Azure DevOps.
Implement web servicesusing Windows Communication Foundation (WCF).
Adhere to Software Development Life Cycle (SDLC) processes. The following methodologies are currentlybeing used for different projects Waterfall, RUP and Agile.
Create/update design artifacts and deliverables such as use case diagrams,application architecture, class/sequence diagrams and high-level/detailed design documentation.
Collaborate with businessanalysts, quality assurance specialists and application developers during the design,development, testing, and implementation of applications.
Understand high level application architecture/design, network design, performance constraints and security frameworks.
Participate in and contribute to formal/informal technical reviews and presentations.
Research, present and/or make recommendations on technicalissues.
Qualifications:
Minimum of 5 years' experience with writing application software, data analysis, data access, data structures, data manipulation, databases, programming, testing and implementation, technical and user documentation, software conversions; environments include but are not limited to mainframe, mid-range, personal computers, laptop; available to assist and/or lead in the design of program specifications and the implementation of software solutions.
BA/BS Degree or equivalent, in a technology related field or other degree preferred.
Advanced-level certifications and/or training in application development.
Microsoft Certified Professional.
6 years of total experience in object-oriented design, development, testing and deployment of mission critical business applications, at least 6 of which are in a web/client-server environment.
3-6 years of hands-on development experience with projects involving Microsoft.NET and SQL Server technologies for web, web service and desktop application development using C#.NET, ASP.NET, ADO.NET, HTML 5, AJAX, WPF, WCF, MVC, jQuery, Entity Framework, LINQ, Redux, Visual Studio 2017/2019/2022.
4+ years of relational database design, normalization, T-SQL, stored procedures, SQL Server 2014/2017/2019, SSIS packages, data modeling tools (ERwin/ERStudio).
Proficiency in data analysis and ad-hoc reporting using T-SQL, Microsoft SQL Server, and Microsoft Excel.
Expertise in map-based application development and GIS mapping software, with ESRI ArcGIS Desktop, ArcGIS Online, Open Layers and/or Mapbox preferred.
Advanced working knowledge of Microsoft Team Foundation Server, Azure DevOps, or a similar application lifecycle management tool.
Experience in UML/Rational tools or other design tools.
Strong communication, presentation, and leadership skills.
Proficient in JavaScript frameworks: React, Backbone, and Angular.
Proficient in responsive design frameworks, such as Bootstrap.
Proficient in Wireless/Mobile/Disconnected architecture/applications.
Experience with online payment implementation / integration.
Nice to Have:
Working knowledge in Business Intelligence and Decision Support Systems.
Prior experience working in federal, state, or local government projects.
Experienced Equities Trader
New York, NY job
āYou can be better tomorrow than you are today!ā- Mike Bellafiore, The PlayBook SMB Capital, in a āJVā (joint venture) with Kershner Trading Group in NYC, is looking for experienced US Equities Traders with a strong track record, who seek capital and technology to build their trading business. Our technology will help you play more offense and make more PnL: proprietary execution platform, custom filters, single stock scripts and automated trading.
The SMB Capital - Kershner Trading Group JV provides all capital and a PnL firm infrastructure to in-house traders, who actively trade stock instruments in financial markets. Traders share the profits from their trading activity with the firm. Each trader sets their own style and strategy, but in general, traders buy and sell in U.S. equity, options, and futures markets on both a manual and automated basis. Compensation in this role is based fully on an individual trader's performance.
The JV provides unique opportunities to talented, energetic people, rooted in the philosophy that everyone can do more than they realize if they try. The JV empowers independent thinkers who have the discipline to set long-term goals, the adaptability to āshift gearsā but still stay on course, and who are open to being both a student and teacher in a learning organization.
In short, the Experienced Equities Trader role is a chance to join a high-performance team of:
experienced traders pushing their skills and adapting to new market opportunities;
talented technology professionals developing leading-edge trading and market analytics systems;
quantitative/business analysts providing tools and insights to fuel business growth;
top-notch support staff who keep everything humming and meet all challenges in a cool, casual atmosphere.
Our JV is currently seeking candidates who are excited about the prospect of pushing their own professional limits. Think you can do more? What are you capable of?
Marketing Account Strategist
New York, NY job
Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving asset utilization and staff productivity. We reduce waste, cut costs, and improve throughput by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and EHR integration, our platform empowers care teams with self-learning agents that adapt in real time - enhancing operational performance and transforming patient care.
We're trusted by HCA, Dignity Health, Mercy Health, Trinity Health, and the U.S. Department of Veterans Affairs, and we've quadrupled our ARR in the last 24 months. Backed by Goldman Sachs, we're scaling toward $100M+ ARR in the next two years - and we're looking for a Marketing Accounts Strategist to build the ABM engine that scales our next phase of growth.
You will play a key role in developing and executing high-impact ABM programs designed to engage our most strategic target accounts. This hybrid role, based in New York, offers the opportunity to work closely with dynamic marketing and sales teams to create tailored strategies that drive growth, deepen customer relationships, and accelerate revenue. The ideal candidate has a deep understanding of ABM strategies, enjoys collaborating across cross-functional teams, and has the ability to deliver measurable results.
What You Bring
3+ years of experience in B2B marketing, with a focus on Account-Based Marketing (ABM), ideally within the tech or healthcare environment
Proven experience designing and executing successful ABM campaigns, with a strong track record of driving engagement
Solid understanding of ABM tools and platforms (Salesforce, 6sense, etc) for campaign execution and reporting
Excellent collaborative mindset and experience working directly with sales teams to develop and execute marketing programs that drive engagement and close deals faster
Strong project management skills with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detail
Excellent communication skills, with the ability to explain complex strategies and tactics to both marketing and sales teams
A creative ābrand experienceā mindset with the ability to think strategically and execute tactically
Comfortable with data analysis and using insights to optimize marketing efforts
Our Offer
A hybrid work environment with 3 days in our NYC office each week
The opportunity to make a significant impact on the growth of a category-defining and innovative company
Competitive salary and benefits package
A collaborative, dynamic team culture that values creativity, innovation, and personal growth
Key Responsibilities
ABM Strategy & Execution
Develop and execute end-to-end ABM campaigns targeting high-value accounts, with a focus on personalized marketing initiatives that drive engagement and sales growth.
Partner closely with sales to understand account needs, challenges, and goals-aligning marketing efforts to support and maximize account success.
Create and deliver multi-channel campaigns (email, direct mail, digital ads, events, webinars, etc.), tailoring strategies and tactics to each account for maximum impact.
Collaborate with content, digital, and creative teams to produce personalized assets and messaging that resonate with key accounts.
Cross-Functional Collaboration
Build strong relationships with sales, customer success, and product teams to ensure ABM efforts are fully aligned and deliver a seamless experience for target accounts.
Coordinate with internal teams to plan and execute account-specific events, webinars, and thought leadership content aligned with the broader ABM strategy.
Measurement & Reporting
Track and analyze ABM campaign performance using platforms like Salesforce, 6sense, and other analytics tools to monitor engagement, conversions, and ROI.
Leverage data-driven insights to optimize and refine ABM strategies, ensuring continuous improvement and effectiveness.
Event & Content Management
Plan and manage high-touch, personalized events (virtual and in-person) such as exclusive webinars, roundtables, and industry gatherings for target accounts.
Collaborate with content teams to develop tailored collateral, case studies, and presentations that align with the interests and needs of key personas within each account.
Benefits / Perks:
A hybrid work environment with 3 days in our NYC office each week (Tues, Weds, Thurs)
Equity
Health, dental, and vision insurance via Anthem
Paid time off + 10 paid holidays
Any equipment/tech that you need to do your job
Enjoy free office snacks and drinks, occasional company-paid lunches, and team bonding events in NYC
We Make Things EasyEasy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.Easy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.Easy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.
We Deliver Fast OutcomesIndustry's #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.Delivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.Outcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.
We Ensure Unmatched ScalabilityPriced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.A Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.Managed for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.
Auto-Applygeneralists (Hiring Immediately)
Remote or New York job
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI, weve recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data its trained on. Thats why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
Weve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.
Adopt a user mindset to produce natural data to meet the realistic needs you have or would use AI for.
Use the tool of rubrics to address user needs in a structured way.
Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What were looking for
Education: Bachelors degree or higher (or currently enrolled).
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Haves:
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Compensation and benefits
Earn up to $15 USD/hr, paid out weekly
Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM
Free access to
Model Playground
Interact, experiment and engage with leading large language models free of cost
Flexible schedule and
time commitment
No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home
Join a global community of
Coding experts
Join a global network of experts contributing to advanced AI tools
Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. xevrcyc We welcome applicants from all backgrounds and celebrate diversity in our workforce.
IT & Automation Specialist (NEW YORK ONLY)
Melville, NY job
IT & Automation Specialist
Big Think Capital, the #1 online alternative financing marketplace, is expanding our technology team! We're looking for an IT & Automation Specialist who is passionate about technology, system reliability, and automation-driven efficiency. This role blends traditional IT responsibilities with exposure to automation tools and system integrations. The ideal candidate is detail-oriented, eager to learn, and comfortable troubleshooting both hardware/software issues and automation workflows that power the company's operations.
Responsibilities include, but are not limited to:
Respond to first-level help desk support tickets by performing troubleshooting and analysis on hardware, software, and network systems.
Set up and maintain desktop and laptop computers, including peripherals, printers, and mobile devices.
Maintain and track IT inventory, ensuring all devices and software licenses are properly documented.
Assist with onboarding and offboarding users, including account creation, device setup, and permissions management.
Support ongoing technology projects such as new software installations, system updates, and hardware decommissioning.
Collaborate with the Lead Automation Engineer to identify and implement automation opportunities that improve IT workflows and operational efficiency.
Assist in building, testing, and maintaining automations across platforms such as Salesforce, Outlook, and internal tools (experience with n8n, Zapier, or similar tools is a plus).
Troubleshoot and debug automation workflows to ensure reliability and data accuracy.
Generate and maintain IT documentation for processes and procedures.
Respond promptly to business-critical IT or automation-related issues.
Qualifications:
1+ year of IT support or technical experience.
Strong interest in automation and systems integration.
Familiarity with or willingness to learn automation platforms (n8n, Zapier, Make, or Salesforce Flows).
Experience with help desk ticketing systems and IT asset management.
Ability to multi-task, follow technical documentation, and adapt under pressure.
Clear and professional communication skills (verbal and written).
High school diploma or equivalent required.
Preferred:
2+ years of IT or automation experience.
Bachelor's degree in Computer Science, Information Systems, or equivalent certifications.
Experience with APIs, webhooks, or cloud services (AWS, Azure, or GCP).
Knowledge of network devices such as firewalls, routers, and switches.
Benefits:
Flexible schedule
Health insurance
Paid vacation and holidays
401K plan
Opportunity to grow and advance in both IT and automation domains
A collaborative work environment that makes you want to come to work
Job Type: Full-time
Salary: $60,000.00 - $70,000.00 + Bonus per year (based on experience)
Remote Work From Home Data Entry, Earn $1400 Per Week
Remote or New York job
Job Description: We are presently searching for online assistance in our work from home Panelist Program. This is a genuine opportunity for someone that appreciates sharing viewpoints regarding products, services, and also trends in todays market area.
As a Team Member, you will be executing numerous work such as online data entry, doing e-mail responses, evaluations, studies, and also various other online projects. This work-from-home opportunity is extremely rewarding and will help form the market and also influence new products coming to market.
Are you Looking To earn some money with a Job as a Student, Stay at Home Individual, Sales Manager, Project Manager, Retail Sales Associate, Administrative Assistant, Cashier Sales Associate, receptionist, secretary, housekeeper, Head Cashier, Secretary, Receptionist Administrative Assistant, Front Desk Receptionist, Front Office Receptionist, Executive Secretary, Delivery Driver, etc to take part in our paid surveys work from home Remote Positions?
Requirements
Solid outgoing personality with superior interaction abilities as well as great work principles.
Data entry and also strong business abilities.
Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal with solutions.
Experience with the personal computer and also have at least a typical functioning degree typing capability.
You should be professional and positive and additionally have a high level of self-motivation and also can function individually in your task.
Excellent time management and administrative abilities with a keen focus on detail.
Benefits
Reps Typically Earn $1000 to $2500 Plus a week
Flexible Hours, Virtual Remote
Complete Training Is Offered
Work At Your Schedule And Speed
Paid Weekly
Work At Home
No Sales and No Cold Calling
Full Time And Part-Time Hours Available
Excellent client-facing and internal communication skills, written and verbal communication skills
multi-tasking skills
Basic working knowledge of Microsoft Office Word
Field CTO for Next OpenAI-Caliber, Cutting-Edge AI Company (ex-Microsoft, DeepMind, Google, Salesforce, Stanford, CMU, Duke, IIT)
New York, NY job
We're hiring a Elite top 0.01% technical leader to join our stealth-mode AI startup on a mission to build the next $100B+ AI company. This is your moment to operate at the forefront of innovation, moving faster than Frontier AI giants-with full autonomy, velocity, and impact.
About Us
We are a US-based stealth AI company (HQ in NYC & SF/Palo Alto), founded by the former Head of AI Products at Microsoft, with a team that includes:
Deep technical DNA: Stanford MS, CMU PhD, Stanford undergrad, Duke, IITs etc.
Experience across DeepMind, Google, Microsoft, Salesforce with multiple unicorn exits including recent $700M+ AI exit
Advisors include: Founding team at Google, Former CXO at Verizon (reporting to CEO), Founding CXO of the world's largest startup accelerator etc.
Early investors: leaders from Microsoft, Google, Amazon, Salesforce, Fortune 15 etc.
We're building a new category of AI-native systems already being piloted with prominent enterprise customers with significant interest from both top-tier VCs and Fortune 500 transaction teams
What You'll Do
Architect cutting-edge AI systems from first principles
Build at groundbreaking speed-from prototype to real-world deployments
Engage directly with enterprise design partners, translating feedback into breakthrough product features
Collaborate cross-functionally with product, GTM, and strategic advisors to shape the company's technical and commercial trajectory
Who You Are
PhD, MS, or Undergrad from Stanford, MIT, CMU, IIT-B/D/K, or equivalent
Strong foundation in Computer Science, AI/ML, Compound AI systems, distributed systems, AI Agents, advance Reasoning models etc.
Experience at Frontier AI labs or elite engineering orgs (e.g., OpenAI, Anthropic, Google, DeepMind, Microsoft, , Salesforce, AI Unicorns etc.)
Clear communicator and strategic thinker who thrives in high-agency, zero-to-one environments
Title flexibility: Field CTO, VP Engineering, or Co-Founder track
You will be a core leader shaping one of the most ambitious AI companies of this decade
š Location
NYC or SF / Palo Alto preferred (Open to other locations for exceptional talent)
Why Now?
As the world accelerates toward AGI, this is your chance to:
Be at the forefront of innovation
Build foundational AI with first-mover advantage
Help create the next $100B+ AI company alongside a legendary team
Warm intros preferred via shared alumni networks or mutual connections.
Only apply if you're ready to build at full velocity
Technical Service Delivery Lead (XSIAM) - Remote
Remote or New York, NY job
Our Mission
At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
The Team
As part of the Unit 42 Managed XSIAM organization, the team helps customers operationalize and optimize their Managed XSIAM deployments-delivering proactive, white-glove guidance that enhances their detection, investigation, and response capabilities.
Our mission is to help customers maximize the value of Cortex XSIAM while continuously improving their overall security posture and SOC maturity.
Job Summary
The Technical Service Delivery Lead (XSIAM) acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. You'll combine deep product expertise with a consultative approach to guide customers through their security journey-translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment.
You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer's environment, ensuring seamless delivery and exceptional customer experience.
Key Responsibilities
Value Delivery: Deliver white-glove onboarding and ongoing technical guidance for Managed XSIAM customers
Collect and analyze customer security data to identify improvement opportunities in detection coverage, alert quality, tenant hygiene, and potential automation use cases
Advise customers on best practices for alert tuning, data onboarding, and correlation optimization
Drive continuous improvement in customer security posture and measurable time-to-value outcomes
Operational Excellence: Manage incoming customer requests, prioritize effectively, and collaborate with the SOC engineering team to ensure timely, high-quality delivery
Lead customer touchpoints, including onboarding sessions, security reviews, and proactive engagement meetings
Translate complex detection and response concepts into actionable guidance for diverse audiences
Collaboration & Enablement: Partner with Unit 42's SOC engineering, Product, and MDR teams to ensure consistent service quality and cross-functional alignment
Collaborate with the SOC engineering team to design and implement automation workflows that enhance detection, response, and reporting efficiency
Champion customer needs internally, advocating for enhancements and escalations where needed
Contribute to documentation, best practices, and scalable frameworks for the Managed XSIAM service
Qualifications
Preferred Qualifications
5+ years of professional experience in Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, or SOC operations (preferably within enterprise cybersecurity or SaaS environments)
Strong understanding of XDR, SIEM, and SOAR technologies, including incident and alert management, correlation development, and data source onboarding
Demonstrated experience collaborating with security analysts, engineers, and threat hunters in operational environments
Excellent communication skills-able to explain complex security concepts clearly to both technical and non-technical audiences
Analytical mindset with strong problem-solving abilities and sound judgment in prioritizing tasks and managing complex customer needs
Deep curiosity and a growth mindset-comfortable learning and adapting to evolving technologies and detection methodologies
Bachelor's degree in Computer Science, Information Security, or a related field or equivalent military experience
Additional Information
Salary Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $127600/YR - $206500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Senior Systems Engineer - Middle Office Systems
New York, NY job
Job Title: Senior Systems Engineer - Middle Office Systems
Employment Type: Full-Time, Direct Hire
About the Role
We are seeking a highly skilled Senior Systems Engineer to join our Middle Office Technology team, focused on building and enhancing post-trade platforms that support trade capture, operations, and reconciliation. This is a hands-on engineering role with architectural responsibilities, ideal for someone with deep experience in financial systems and a passion for scalable, multi-tiered application design.
Key Responsibilities
Design, develop, and maintain robust software solutions for middle and back office operations
Architect multi-tiered applications that support trade lifecycle management and post-trade workflows
Collaborate with cross-functional teams including front office, compliance, and operations
Implement containerized solutions using Docker and Kubernetes for scalable deployment
Optimize performance and reliability of systems built on .NET, .NET Core, C#, and SQL Server
Ensure alignment with regulatory requirements and operational best practices
Contribute to system modernization and cloud migration initiatives
Required Skills & Experience
10+ years of software engineering experience, with a focus on financial systems
Strong expertise in .NET, .NET Core, C#, and SQL Server
Proven experience developing multi-tiered enterprise applications
Hands-on experience with Docker and Kubernetes in production environments
Deep understanding of trade capture, middle office workflows, and post-trade operations
Excellent problem-solving and communication skills
Preferred Qualifications
Experience with cloud platforms (Azure, AWS, or GCP)
Familiarity with FIX protocol and financial messaging standards
Exposure to reconciliation tools, settlement systems, or trade matching engines
Agile development experience and CI/CD pipeline familiarity