Citizens Alliance jobs in New York, NY - 65 jobs

Citizens is seeking a seasoned, dynamic Group Product Manager to join the Consumer Bank. This leader will build and evolve the strategy and delivery of the next generation of end-to-end customer acquisition, account opening and primacy enablement journeys that will address both customer needs and business objectives. The ideal candidate will have a proven track record of driving transformational product strategy, delivering high-impact solutions that differentiate the bank in a competitive landscape, managing a variety of cross-functional teams, and leading through operating model evolution. Key Responsibilities: + Product strategy: Set direction and vision for cross-functional teams, aligning to broader goals and organizational objectives. Challenge the status quo in driving innovation and finding sustainable value creation opportunities across account acquisition and opening teams. Drive short-term objectives and long-term vision fueled by a deep understanding of customer and business needs. + Product policy: Inform and take accountability for risk and fraud policies in order to optimize product and customer account opening journeys. Define risk appetite and own financial implications of product optimization decisions. Influence AML, operations, identity, authentication and data infrastructure decisions to enable foundational product enhancements. + Marketing strategy: Influence storefront and sales strategy optimization to improve account acquisition performance and champion evolution of dynamic, personalized product positioning. + Cross-Functional Collaboration: Collaborate closely with product, sales, engineering, design, marketing, fraud, risk, and other stakeholders to develop and enhance account opening experiences, ensuring strategic alignment, successful product delivery and end-to-end experience management across all channels (Digital, Branch, Contact Center). + Product Development: Oversee the entire product development lifecycle from concept to launch to ongoing optimization across teams, ensuring high-quality deliverables on time and within budget. Ensure delivery appropriately equips frontline teams with tools, training, and resources to enable product vision end-to-end. + User Experience: Champion the user experience, ensuring journeys are intuitive, user-friendly, and deliver exceptional value to customers and colleagues. Illustrate to teams how products fit into the larger ecosystem and anticipate impacts from changes in other parts of the business, partnering to evaluate tradeoffs of product decisions and customer experience impacts. Obsess over the customer journey including all brand touchpoints and environments the customer experiences. + Continuous Improvement/Prioritization: Continuously seeking ways to enhance the account opening experience through innovation and iteration based on customer/colleague feedback, business outcomes, and market insights. Prioritize across policy, process, marketing and customer / colleague experiences to improve outcomes. + Market Landscape: Work with research teams to conduct market research to identify opportunities, assess competition, and gather insights to inform product decisions. Stay ahead of industry trends, competitive movements, and emerging technologies to maintain a competitive edge; identify cutting edge digital and fintech solutions to improve distinction and customer experience. + Testing and Optimization: Build robust test and learn agendas and analyze user data to optimize the account opening experience. Ensure initiatives are delivering a high return on investment. + Metrics and Analysis: Develop KPIs to track end-to-end journey performance and provide actionable insights to executive leadership. Take actions to address any issues or opportunities for improvement, refining your team's roadmap as the data dictates. Analyze customer data to identify key opportunities for product or service enhancements. Transform customer insights into actionable strategies. + Regulatory Compliance: Ensure that account acquisition and opening experiences comply with relevant banking regulations and data privacy laws while also pushing the envelope to build an optimal experience that maximizes opportunity while minimizing risk. Champion well managed, timely issue escalation and resolution. + Stakeholder Communication: Communicate product plans, progress, and results to executive leadership, stakeholders, and cross-functional teams. Gain support and commitment from others through being diplomatic and using tact to achieve outcomes. Rally teams around your product vision and influence prioritization across partner teams. Elevate dependencies and impediments and recommended solutions. + Team Leadership: Foster a culture of collaboration and innovation. Collaborate with technical teams to manage agile planning and implementation processes, ensuring effective execution of project milestones. Lead across functions and teams to deliver on a cohesive vision. Build organizational followership. Experience and Skills + 10+ years of experience in retail strategy, product management, marketing or related areas, ideally in a financial services or consumer retail environment, with proven track record of delivering successful products and growth marketing strategies in a fast-paced environment + Deep knowledge of market trends, regulatory requirements, and fintech integrations. Proven ability of partnering with risk, controls and governance teams to ensure compliance and drive business decisions on acceptable risk tolerance/acceptance + Deep understanding of marketing strategy tactics and measurement + Strong leadership and communication skills, with the ability to influence and collaborate effectively across functions and levels of the organization. Ability to circumvent roadblocks and build advocates for your vision across an organization. + Deep understanding of product management methodologies, including Agile, Scrum, and Lean. + Experience with product management tools such as JIRA & Confluence + Strong analytical skills and problem solving mindset, ability to interpret/use quantitative and qualitative data and assess trends, diagnose problems, and recommend action plans to resolve issues. + Passion for technology and innovation, with a customer-centric approach to product development. Ability to bring teams together to problem solve what is possible. + Experience managing multiple pods/squads simultaneously and cross-functional partner teams. Ability to drive teams toward common goals and put the team before yourself. + Comfortable with ambiguity and a hunger to learn and tackle new challenges. + Demonstrated technical acumen and an ability to work with product, technology, and operational organizations to align product and technology roadmaps + Comfortable with fast-paced environments and changing requirements, as well as the ability to think strategically about new product innovations. + Visionary thinker with a strategic mindset and a proven ability to drive innovation and product improvements across multiple teams. + Self-starter and highly motivated for success + Experience with human-centered design ideation and methodologies Education & Certificates + Bachelor's degree in Business Administration, Marketing, Finance, or a related field (MBA preferred). Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Monday-Friday + Hybrid: 4 days per week onsite at a Citizens Corporate Office Pay Transparency The salary range for this position is $201k-$302k per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/30/2026

To provide a safe, nurturing and stimulating environment in which the children can grow physically, socially, emotionally and intellectually using the educational philosophies and goals of the program as guidelines. WHAT YOU'LL DO Develop a daily routine consistent with the needs of the children. Provide and ensure appropriate and sensitive interaction with the children at all times. Provide and ensure appropriate supervision of the children at all times. Provide and ensure appropriate language and positive methods of disciplinary intervention as defined by our staff policy. Ensure that the Department of Health, Bureau of Day Care regulations are followed. Prepare and maintain a safe clean, and well-organized learning environment. Supervise teacher assistant (and substitutes) ensuring that all appropriate policies and guidelines are followed Submit weekly and monthly lesson plans in approved format to Director/Coordinator. The plans should reflect the Department of Education's required curriculum and NYS standards These plans should be aligned with the program's educational philosophy, the children's interests, and group and individual learning goals. Provide and implement well planned daily activities that encompass using a multitude of learning opportunities in all centers of the classroom. Assess children's learning through planned portfolios, written assessments, and informal and formal observations utilizing Creative Curriculum and Teaching Strategies Gold. Maintain all records, files and paperwork. Prepare classroom newsletters. Assist in planning school wide events and PBIS guidelines. Establish and maintain professional communication with parents keeping them informed of their child's progress, activities, and needs. Conference with parents three times yearly, or as needed, and provide written assessments of their child's progress. Maintain and respect confidentiality of child, parent, staff and other center issues. Attends weekly staff meetings, in-service training and on and offsite professional development workshops, as determined by the school calendar. Keep Director or Coordinator informed of incidents relating to accidents, concerns about child's progress, or extra ordinary circumstances. Appropriately represent the Center in all forums. OUR REQUIREMENTS Possess Professional NYS Teaching Certificate in Early Childhood education B-2 or Children with Disabilities B-2 OR Possess Initial NYS Teaching Certificate in early childhood education/Children with Disabilities B-2 and currently in the process of obtaining permanent certification. AND One year of child care teaching experience in an early childhood setting preferred. Fingerprint Clearance NYS/NYC Clearance Medical Clearance Mandated Trainings SALARY $55,000- 68,000 depending on certification BENEFITS The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more! ABOUT US The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center-not just for the Jewish community, but for the entirety of Staten Island. Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members. The JCC of Staten Island is dedicated to encouraging harmony throughout the community by providing facilities and programs that are open to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC. #INDjobs

The Drop In Volleyball Staff Member is responsible for ensuring smooth operations of drop-in volleyball sessions at the JCC. This role involves setting up and breaking down equipment, handling participant check-ins and payments, organizing teams, and supervising play. The staff member plays an essential role in fostering a safe, fun, and welcoming environment for all participants.ABOUT YOU You are a reliable and energetic individual who enjoys working in a recreational sports environment. You will ensure participants follow guidelines, promote positive sportsmanship, and provide organizational support to the volleyball program. You thrive in engaging with community members and are attentive to both program needs and participant satisfaction.WHAT YOU'LL DO Set up and break down volleyball equipment on drop-in days. Collect money, check participants in, and ensure waivers are signed. Operate the scoreboard during games. Organize teams and ensure fair play. Supervise participants and maintain a safe environment. Make announcements and communicate updates to participants. Update supervisors with any issues, concerns, or incidents. OUR REQUIREMENTS Strong communication and organizational skills. Ability to manage group activities and maintain order. Reliable, punctual, and professional demeanor. Ability to set up and manage volleyball equipment. Comfortable handling cash transactions. PREFERRED REQUIREMENTS: Previous experience in a recreation or sports setting. Knowledge of volleyball rules and gameplay. CPR/First Aid certification. SALARY $16.50/hour BENEFITS The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more!ABOUT US The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center-not just for the Jewish community, but for the entirety of Staten Island. Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members. The JCC of Staten Island is dedicated to encouraging harmony throughout the community by providing facilities and programs that are open to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC.

Citizens Capital Markets & Advisory ("CCMA") is currently seeking an experienced Associate, Corporate Finance candidate to join our Financial Institutions Group (FIG) vertical. The ideal candidate possesses an established investment banking pedigree and skill set with a strong focus on executing sell-side M&A transactions. You would serve as a key resource in client discussions and presentations, alongside Citizens product partners, while participating in the origination and execution of M&A transactions, as well as equity and debt capital markets transactions. This is an attractive opportunity for an established associate seeking greater client exposure, transaction experience and career advancement opportunities within an entrepreneurial, fast growing organization with competitive pay and benefits. Key Responsibilities + Lead and execute transactions across mergers and acquisitions, debt and equity financing, and other strategic advisory mandates. + Develop actionable ideas and thematic pitch content, analyze industry trends, and deliver presentations to existing and prospective clients. + Manage all stages of deal execution, including financial modeling, valuation, due diligence, and preparation of offering materials (CIMs, pitch books, investor presentations). + Serve as a primary point of contact for clients, including C-suite executives and financial sponsors, ensuring seamless communication and execution. + Negotiate key structural elements of transactions and coordinate with counterparties, investors, and rating agencies. + Conduct industry and company research, prepare marketing materials, and support business development initiatives. + Mentor and train junior team members, fostering a collaborative and high-performance culture. + Collaborate with internal partners across product groups and commercial banking to drive cross-selling opportunities. Qualifications + 4+ years of experience in investment banking, corporate finance, or transaction advisory, with proven M&A execution experience. + Strong technical skills, including financial modeling, valuation, and accounting knowledge. + Demonstrated ability to manage multiple projects in a fast-paced environment. + Excellent communication skills-professional, concise, and client-ready. + High degree of integrity, maturity, and resourcefulness; strong work ethic and team orientation. + Bachelor's degree required; Master's degree preferred. + Series 79 & 63 licenses (or ability to obtain). Pay Transparency The salary range for this position is $175,000 - $225,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** #LI-Citizens4 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/30/2026

Citizens' equity research department covers 400+ public companies and provides institutional clients with comprehensive industry knowledge, unique insight and actionable information. Our senior research analysts are charged with developing proprietary investment themes, anticipating secular and cyclical changes and producing action-oriented reports. Citizens follows companies in seven broad growth industries: Technology, Healthcare, Financial Services, Consumer, Industrial , Digital Infrastructure and Real Estate-and produces specialized equity research that enables investors to understand and invest in complicated growth stocks profitably. We are seeking an Associate to join its Real Estate Group in New York. The Research Associate will be involved in all facets of research activities and will play an integral role supporting the coverage of more than 25 publicly traded real estate related companies, communicating with public investors, presenting to the salesforce and interacting with company executives, venture capital firms and private equity firms. The specific responsibilities of the Associate include, but are not limited to, writing research reports, financial analysis and modeling, conducting industry and company-specific research, coordinating the various processes involved in generating actionable, proprietary research. As part of their responsibilities, the associate will be expected to study for and pass the Securities Industry Essentials (SIE) exam as well as the Series 86 and Series 87 exams. Responsibilities: - Create and maintain financial models - Perform financial analysis and due diligence on the covered companies and broader real estate industry - Write company specific and thematic investment-driven research reports - Conduct research from the primary literature, proprietary databases, tailored industry surveys - Attend meetings with management teams and investor conferences - Analyze and update investment themes and ideas - Respond to requests from institutional sales force and from clients Skills/Qualifications Required: - 1-2 years of financial or real estate industry experience preferred - Live in, or ability to relocate to, New York - A passion for the stock market and real estate industry - Basic understanding of accounting and finance - Bachelor's degree along with outstanding academic achievement, preferably in fields of Business or Economics - High level of proficiency with Excel - Strong verbal and written communication skills - Strong leadership and team working skills - Superior work ethic Hours & Work Schedule - Hours per Week: 40 - Work Schedule: Mondays to Fridays Pay Transparency The salary range for this position is $110,000 to $140,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/31/2026

Perform independent commercial real estate appraisal reviews on high complexity/risk properties. The Senior Risk Reviewer will be assigned to larger exposure, more complex collateral typically resulting in greater risk to Citizens, whereby the reliance on experience is critical to identify major issues to protect the bank's collateral position. Ascertain compliance of appraisal reports with the applicable Citizens scope of work and federal regulatory requirements and guidance including, but not limited to: Financial Institutions Reform, Recovery, and Enforcement Act of 1989 (FIRREA; 12 USC §3331, et seq.) and the implementing regulations promulgated thereunder by the Office of the Comptroller of the Currency (OCC) at 12 CFR Part 34 ("Real Estate Lending and Appraisals") "Uniform Standards of Professional Appraisal Practice" (USPAP); "Interagency Appraisal and Evaluation Guidelines" ("Interagency Guidelines"), dated December 2010, issued by OCC as periodically supplemented by Financial Institution Letters; and, "OCC Comptroller's Handbook: Commercial Real Estate Lending," by the OCC, dated August 2013 (OCC Bulletin 2013-19). + Manage risks associated with the commercial real estate appraisal and evaluation process for a given geographic market and/or assigned lending groups + Supervisory responsibilities may include administrative supervision and required process oversight, including adherence to internal policies and procedures to ensure regulatory compliance and appraisal industry requirements for assignments + Real estate risk identification, quantification and consulting (including discounted cash flow (DCF) analysis) for the various commercial lending and credit functions throughout Citizens + Perform independent commercial real estate appraisal reviews of high complexity/risk properties including memorializing such review in a comprehensive written format for the benefit of internal customers (Relationship Managers/Portfolio Managers; Credit Officers); + Assist in the scoping and engagement of commercial appraisal/evaluation assignments, including third-party vendor selection, analysis type, report content, report format and contract authorization in accordance with policies and procedures. + Interact with senior management of Wholesale Credit Risk and Commercial Lending regarding projects especially for those properties that represented a higher degree or real estate risk or otherwise have identified appraisal issues or concerns. + Manage vendor relationships + Provide direct, responsive customer service to external vendors and internal customers (i.e., Relationship Managers/Portfolio Managers; Credit Officers) that RERS supports and serve as the primary liaison and point-of-contact with both internal customers and external vendors regarding regulatory requirements, identification and explanation of any issues of concern, and development/application of any potential risk mitigants. Critical Skills: + Risk Assessment + Regulatory Environment + Due Diligence + Critical Thinking + Analytical Reasoning + Building Relationships + Communicating Effectively + Advising + Risk Exposure Calculation To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment. Qualifications: + 10+ years' experience in diversified commercial appraisal experience and/or appraisal review positions + May either maintain or be pursuing their (MAI) designation + Thorough knowledge of real estate appraisal and valuations techniques as well as local, regional and national real estate market understanding + Self-motivated and disciplined + Ability to work autonomously with limited direct supervision. + Excellent written and verbal communication skills + Thorough understanding of USPAP, FIRREA and Interagency Appraisal and Evaluation Guidelines + Strong working knowledge of PCs; Word, Excel and Access skills preferred. + Strong analytical and organizational skills. + Strong oral and written communication skills. + Ability to work as a team player. + Ability to manage numerous projects simultaneously. + Flexibility and willingness to assume responsibilities for projects and tasks as assigned. Education, Certifications and/or Other Professional Credentials: + Bachelor's Degree or Greater is required + Certified General Real Estate Appraiser or equivalent appraisal experience + MAI preferred Hours & Work Schedule: Hours per Week: 40 + Work Schedule: M-F 8-5 This position will work 4 days in office. Pay Transparency The salary range for this position is $90,640-$150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position. #LI-Citizens2 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/31/2026

Job Description You will provide services to children ages 3-5 in a multidisciplinary team approach. You have a valid NYS license and NPI number. This is a full time, 35 hour position. ABOUT YOU You will provide services based on a child's Individual Educational Plan. Progress notes, evaluations and annual reports. You are good at communication and interaction with children, as well as their parents. WHAT YOU'LL DO Evaluate children in area of expertise for initial / requested / annual evaluation as per CPSE. Complete IEP's for children evaluated Develop a weekly therapy schedule for children on caseload to meet each child's IEP therapeutic mandates Follow schedule for individual/small group therapy sessions Provide and implement well planned therapeutic activities that encompass using a multitude of learning opportunities for children requiring services as recommended on the IEP Review therapeutic goals and objectives for children to ensure continuity in therapy activities Maintain accurate attendance records, files and paperwork (session notes, progress reports, etc.) for each child on caseload Complete required paperwork in a timely manner (evaluations, IEP's, quarterly progress reports, session notes, etc.) Participate in team meetings to make recommendations for development of IEP Participate in team case conference meetings to review and update student intervention strategies Establish and maintain professional communication with parents (notebooks, phone, etc) keeping them informed of their child's progress, activities, and needs Participate in parent-teacher conferences twice yearly, or as needed, to review IEP goals/objectives and school performance Provide and ensure appropriate supervision of children at all times Provide and ensure appropriate, language and positive methods of disciplinary intervention as defined by our staff policy Prepare and maintain a safe clean, and well-organized learning environment Ensure that the Department of Health, Bureau of Day Care regulations is followed Assist in planning school wide events Maintain and respect confidentiality of child, parent, staff and other center issues Maintain a high standard of classroom intervention by training classroom staff in area of expertise Attend weekly staff meetings, in-service training and on and offsite professional development workshops, as determined by the school calendar Keep Director informed of incidents relating to accidents, concerns about child's progress, or extra ordinary circumstances Appropriately represent the Center in all forums Report to the Director or in his/her absence the Supervising Teacher OUR REQUIREMENTS New York State Education Department certification in required area: Occupational Therapist - Occupational Therapy/COTA PREFERRED REQUIREMENTS: Fingerprint Clearance (Department of Investigation and Department of Education) New York State Central Registry Clearance Annual Medical Clearance SALARY $65,000 - $75,000 (depending on license) BENEFITS The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more! ABOUT US The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center-not just for the Jewish community, but for the entirety of Staten Island. Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members. #INDjobs Powered by JazzHR B8pd3pZLK3

You will assist the teacher in providing a safe, nurturing and stimulating environment in which the children can grow physically, socially, emotionally and intellectually using the educational philosophies and goals of the program as guidelines. ABOUT YOU You will work to provide a safe and nurturing environment for the students. You will be comfortable working with children in an early childhood setting. WHAT YOU'LL DO Meet with teacher to review and plan classroom activities. Support teacher in providing a daily routine consistent with the needs of the children. Assist teacher in classroom responsibilities (circle time, free play, snack, toileting, cognitive, motor activities, etc.). Assist children in daily activities. Be aware of the educational needs of each child (through observations, files, conferences) and work with students on an individual and group basis to help master IEP goals and objectives. Conduct the class in the teacher's absence. Keep accurate class attendance records in the teacher's absence. Participate in team case conference meetings to review and update student intervention strategies. Maintain professional communication with parents while deferring issues relating to children's behavior and progress to the teacher. Participate in parent-teacher conferences twice yearly, or as needed, to review IEP goals/objectives and school performance. Provide and ensure appropriate supervision of the children at all times. Provide and ensure appropriate language and positive methods of disciplinary intervention as defined by our staff policy. Assist and maintain a safe clean, and well-organized learning environment. Ensure that the Department of Health, Bureau of Day Care regulations is followed. Assist in planning school wide events. Maintain and respect confidentiality of child, parent, staff and other center issues. Attend weekly staff meetings, in-service training and on and offsite professional development workshops, as determined by the school calendar. Keep Teacher and Director informed of incidents relating to accidents, concerns about child's progress, or extra ordinary circumstances. Appropriately represent the Center in all forums. Report to the Teacher, Director or in his/her absence the Supervising Teacher. OUR REQUIREMENTS High School Diploma Level 1 Teacher Assistant Certificate (Preferred) Experience in educational or childcare setting (Preferred) Fingerprint Clearance NYS and Medical Clearance Fingerprint Clearance (Department of Investigation and Department of Education) New York State Central Registry Clearance Annual Medical Clearance SALARY $37,000 Annually BENEFITS The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more! ABOUT US The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center-not just for the Jewish community, but for the entirety of Staten Island. Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members. The JCC of Staten Island is dedicated to encouraging harmony throughout the community by providing facilities and programs that are open to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC.

4 Days in the office from any of our locations in RI, Iselin NJ, MA, Pittsburgh PA, Nashville TN, Dallas TX Role is not relocation eligible. At Citizens Bank, we are in search of a Senior Cloud Network Engineer to work within our Cloud Networking product offering by providing a secure, standardized, and repeatable infrastructure across multiple cloud platforms. This role is key to enabling seamless connectivity between compute resources, driving innovation and efficiency across public and private clouds. Key Responsibilities: + Architect and deploy VPCs/VNets and other cloud-native networking and security constructs in AWS/Azure, ensuring optimal configurations for scalability and security. + Configure routing using advanced standards-based protocols like OSPF and BGP + Participate in the product vision for a multi-cloud networking backbone, ensuring the delivery of a standardized and secure landing zone for compute resources. + Become the Subject Matter Expert (SME) on Infrastructure as Code (IaC) practices for cloud networking, driving automation and repeatability. + Stay abreast of advancements in multi-cloud networking and evaluate innovative solutions such as Aviatrix and Alkira for integration. + Participate in the development and maintain a comprehensive product roadmap, providing clear direction and updates to stakeholders. + Work closely with engineering teams to advocate best practices in network design and operations, ensuring high availability and performance. + Engage with cross-functional teams to understand their cloud networking needs and incorporate feedback into the product development cycle. + Create knowledge sharing presentations and documentation to help developers and operations teams understand and leverage the systems capabilities + Inspection and Resolution of Issues - Can effectively troubleshoot and handle cloud-related difficulties. + Participate in tier 3/4 weekly OnCall rotation. + Deploying and managing network infra using scripting languages like Ansible and terraform. Qualifications: + Bachelor's degree in Computer Science, Information Systems, Network Engineering, or related field. + 5+ years of experience in network architecture or cloud services, with a strong focus on cloud networking. + 3-5+ years of experience supporting software development and production infrastructure + Relevant certifications in cloud networking or architecture (such as AWS Certified Advanced Networking, Azure Network Engineer Associate, or similar). + Exceptional leadership, communication, and stakeholder management skills. + Profound knowledge of AWS, Azure, OCI, and GCP's native cloud networking capabilities. + Experience with multi-cloud networking and familiarity with solutions like Aviatrix or Alkira. + Strong foundation in network architecture principles and the ability to manage complex, multi-cloud environments. + Excellent project management skills with experience in Agile methodologies and tools like Jira. + Leverage AWS CloudWatch and Azure Monitor to track performance metrics, set alerts, and optimize network performance. + Use AWS CloudTrail, VPC Flow Logs and Azure Activity Log plus flow logs for logging and auditing changes in the cloud environment. + Experience with Evaluating, Designing, Developing and Building PoC and Architect Infrastructure solutions + IP Networking - Spine and Leaf Architecture, Routing, Switching, BGP, OSPF, Cisco, Arista (CCNP preferred), Load Balancers F5 + Strong to advanced knowledge of AWS Network Architecture, Management of Security Groups & Subnet Management + Networking fundamentals to support Cloud Infrastructure, Cloud Networks, IaaS, SaaS, PaaS, Public and Private cloud preferred + Develop automation scripts to streamline network management tasks, enhancing operational efficiency and reducing manual tasks. + Utilize APIs and orchestration tools to automate provisioning and configuration of network resources in both on-premises (co-locations) and cloud environments. + The ideal candidate must be a self-starter, motivated and able to work in a very fast paced environment Pay Transparency The salary range for this position is $ 99,200 - $ 148,800 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/16/2026

Citizens is currently recruiting for a Senior Credit Officer to support its Business Banking line of business. The Senior Credit Officer will be responsible for evaluating, analyzing, and approving credit proposals relating to both C&I and Investment Commercial Real Estate for companies with revenues up to $50MM and transaction sizes up to $15MM. This role requires a deep understanding of credit risk principals, financial analysis and asset valuation. The successful candidate will work closely with sales, portfolio management, and legal teams to ensure credit quality and regulatory compliance, while supporting business objectives. Responsibilities: Serve as the primary credit approver for transactions across multiple industries. Evaluate and act on credit opportunities including new originations, renewals, and modifications by approving, declining, or escalating recommendations to the appropriate higher authority. Provide independent credit risk assessment and decision-making in alignment with the bank's risk appetite and regulatory expectations. Partner with front-line business units to structure transactions that balance client needs with prudent risk management. Objectively identify risk and proactively partner with coverage, product and portfolio teams in the areas of customer selection and creation of protective, balanced credit structures with a focus on maintaining portfolio quality and protecting the Bank's balance sheet. Oversee portfolio monitoring, including risk rating accuracy, concentration risk, and early identification of problem credits. Communicate with executive risk management and loan workout specialists to effect restructure of problem credits and minimize losses. Lead or contribute to credit policy development, underwriting guidelines, and risk-adjusted return frameworks specific to leasing. Engage in client facing due diligence and assist business partners with originating and onboarding new credit relationships. Ensure all credit delivery activities have been completed in a timely, efficient and prudent manner while facilitating an environment for the efficient delivery to customers of products and services that require credit exposure. Provide leadership in conjunction with first line business partners in establishing credit culture, risk appetite, and business strategy. Follow defined processes, procedures and credit policies to accomplish all defined objectives. Qualifications: 10 years of combined experience in underwriting and credit risk approval. Significant experience with both C&I and investment commercial real estate is preferred. Extensive experience with non-investment grade credit analysis, underwriting and portfolio management. Experience partnering with multiple commercial banking product areas to responsibly allocate capital across a credit relationship. Strong administrative, communication, interpersonal and negotiation skills. Demonstrated ability to exercise sound judgment and act independently in a dynamic environment. Demonstrated ability to balance risk and return, promoting responsible expansion of credit relationships while leading stewardship of the Bank's balance sheet. Education Bachelor's degree in finance, economics, accounting, or a related quantitative field required. Pay Transparency The salary range for this position is $150k - $170k per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens2 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/27/2026

Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get + Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. + Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually. + Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. + Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications + High School degree or GED + Bilingual in Portuguese + Minimum of 6 months experience processing transactions (cash and/or digital payments) + Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers + Strong listening and communication skills + Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship + Ability to problem solve and provide solutions to customer issues + Customer-centric to deliver exceptional service + Comfortable with using digital technology to support the delivery of business goals + Ability to work branch hours, which can include weekends and evenings + Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred Skills/Experience + 1 year of experience processing transactions (cash and/or digital payments) + Motivates others, like teammates, business partners, and specialists, through collaboration + Process-oriented, energetic, detail-oriented and ability to multitask effectively Hours & Work Schedule + Hours per Week: 20 + Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency The salary range for this position is $24.15- $26.10 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/23/2026

At Citizens, we work together to make a difference for companies that are building, supplying, and serving industries and consumers across the country. We are partners from a diverse set of backgrounds who truly listen - to understand where our clients are trying to go and bring the tools, data, and strategic insights to help them get there. As a Middle Market Corporate Banking Portfolio Manager II, you will be responsible for credit underwriting, monitoring, and portfolio management of new and existing commercial banking relationships to ensure strong credit quality and achieve efficient internal processes to retain and expand customer relationships. Additionally, you will be responsible for prudent underwriting and effective credit and risk administration with particular emphasis on financial analysis/modeling, risk evaluation, ongoing portfolio maintenance activities, regulatory compliance, and customer support. In this role, you will manage a portfolio of the most complex credits and will be expected to perform your role responsibilities with limited supervision and exhibit expert knowledge of your clients/credits when interacting with peers, relationship managers, your team leader, and senior managers across departments. As part of our team, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. Primary responsibilities include + Managing a portfolio of the most complex credits and performing the functions of the position with only periodic oversight and is expected to perform with very limited supervisory intervention. + Exhibit expert knowledge of clients/credits included in the portfolio when interacting with peers, Relationship Manager, team leader, and senior managers across departments/teams. + Effective credit underwriting, credit and risk administration with particular emphasis on adherence to credit policy and requirements, financial analysis/modeling, risk evaluation, ongoing portfolio maintenance activities, and client support as needed for an assigned portfolio. + Structuring, underwriting, and documenting new business, renewals, and modifications as the credit expert within the first line of defense. + Oversee assigned portfolio of credits and anticipate portfolio problems and take action to develop solutions, handling multiple demands and competing priorities. + Meet deadlines and schedules associated with maintaining portfolio compliance with credit and risk policies. + Provide client management support for assigned portfolio, maintaining a regular level of direct client interaction, and demonstrating ability to resolve the most complex issues related to credit monitoring and administration with client directly. + Understands and stays up to date with industry and market information related to assigned markets and customers. Shares insights and learnings with other RMs and PMs. Qualifications, Education, Certifications and/or Other Professional Credentials + Proven expertise in credit underwriting and portfolio management, with a strong track record of managing complex commercial banking relationships. + Advanced proficiency in financial analysis, credit modeling, and risk evaluation, with a deep understanding of regulatory compliance and credit policy adherence. + Demonstrated ability to independently manage a portfolio of high-complexity credits, exhibiting expert knowledge of client businesses and credit structures. + Strong analytical and problem-solving skills, with the ability to anticipate portfolio issues and develop strategic solutions. + Excellent communication and interpersonal skills, with the capacity to collaborate effectively across teams and engage directly with clients to resolve complex credit matters. + In-depth knowledge of industry trends and market dynamics, with a commitment to sharing insights and fostering team-wide learning. + Experience in structuring, underwriting, and documenting new credit opportunities, renewals, and modifications within a first-line-of-defense framework. + Proven ability to meet deadlines and manage competing priorities in a fast-paced, client-focused environment. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: M-F Pay Transparency The salary range for this position is $175,000 - $210,000 per year plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Starting Salary: $24.50 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you! Using your strong communication and problem-solving skills - along with your broad range of financial knowledge - you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs. You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get + Meaningful work & relationships - You'll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. + Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually + Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. + Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications + High School degree or GED required + 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals + Ability to effectively ask questions and identify needs to improve the customer relationship + Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions + Demonstrated skills in using digital technology to support the delivery of business goals + Aptitude to problem solve and provide solutions to customer issues + Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration + Self-motivated, confident and ability to multitask effectively + Ability to work branch hours, which can include weekends and evenings + Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS. + Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred skills/experience + 1 year cash handling experience Hours and Work Schedule + Hours per Week: 40 + Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency The salary range for this position is $28.18- $30.45 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/27/2026

At Citizens, we believe in creating opportunities for growth and development. As an Enterprise Technology & Security (ETS) Sr IT Risk Analyst on the Monitoring and Testing team, you will play a pivotal role in monitoring and testing risk controls for diverse lines of business and products. As a Senior Risk Analyst, you will partner closely with the First Line Risk Managers who directly support the ETS teams. You will be at the forefront of ensuring our organization's control environment is effective and compliant with industry regulations. Your role will involve executing a robust control monitoring and testing program, managing complex risk environments, and driving continuous improvements across key control indicators. In this role, your expertise will directly contribute to the identification of control failures and lead initiatives to resolve them in a timely and effective manner. You will leverage automated testing and data analytics to provide critical insights into the effectiveness of key risk controls and collaborate across teams to drive improvements in our risk management processes. Note: This role requires a technical background in information security, cybersecurity, DevSecOps, infrastructure, or cloud operations. Candidates should have experience in technology risk management, security architecture, and regulatory compliance within IT environments. Applicants must demonstrate hands-on expertise in technical risk assessment, security frameworks, and IT controls. Primary responsibilities include + Control Monitoring & Testing: Collaborate with First Line Risk Managers to execute and manage the control monitoring program, ensuring that multiple complex lines of business/products are compliant with internal policies and external regulations. + Continuous Improvement: Drive the implementation of continuous monitoring strategies, including key risk indicators (KRIs) and key control indicators (KCIs), leveraging automated testing and data analytics to add value across risk management efforts. + Technical Compliance: Ensure that all control testing adheres to regulatory frameworks, cybersecurity standards, and compliance requirements, particularly in the context of technology services (IaaS, PaaS, SaaS) and cloud operations. + Insightful Analysis: Deliver comprehensive analysis of control effectiveness, identifying trends and offering recommendations for enhancing control measures. Present these findings clearly to stakeholders, highlighting opportunities for risk mitigation and control refinement. + Stakeholder Collaboration: Partner with the First Line Risk Managers to escalate and resolve material control issues, keeping them informed of progress and providing your expertise on control effectiveness. + Regulatory Awareness: Maintain a cutting-edge understanding of risk management regulations, emerging threats, and legislative changes to ensure the organization remains compliant with industry standards and regulatory requirements. + Testing & Process Improvement: Execute control tests to validate control effectiveness and support the resolution of issues. Develop, refresh, and retire tests based on insights from the Risk and Control Self-Assessment (RCSA) process and related findings. + Building Partnerships: Foster strong relationships with Business Unit Risk Management teams to improve the effectiveness of risk management efforts and advance a culture of compliance across the organization. Qualifications + 5-7 year's experience Risk Management Experience + Demonstrated experience in systems architecture, cybersecurity, infrastructure, technology operations, development life cycle and methodologies, cloud operations, information security and/or DevSecOps + Strong understanding of technology as a service (Iaas, SaaS, PaaS) + Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services. + Understanding of the regulatory environment, requirements and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators. + Ability to constructively work both independently and in collaborative environments involving all levels of management and employees + Ability to use data and metrics to back up assumptions, recommendations and drive actions + Experience in business domains such as risk management, human resources, supply chain management + Effective project management and analytical skills + Strong interpersonal and team building skills + Ability to build and expand trusting relationships and partnerships + Ability to work independently + Results oriented with proven track record of delivering high quality results within strict deadlines + Highly-organized and able to manage concurrent projects while meeting or exceeding deadline requirements + Experience delivering under tight deadlines while maintaining quality standards + Proficient use of MS Word, MS Excel and PowerPoint and Visio + Excellent business writing skills + Experience in Alteryx and Python preferred + Experience in an organization that is under strong regulatory oversight and scrutiny Education, Certifications and/or Other Professional Credentials + Bachelor's Degree OR at least 5 years of work experience. Bachelor's Degree: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or equivalent work experience. + Certifications Preferred: Certified Internal Auditor, Certified Regulatory Compliance Manager, Certified Fraud Examiner, Certified Public Accountant, Project Management Professional, Certified in Risk and Information System Controls, or other relevant risk certification Hours & Work Schedule + Hours per Week: 40 + Work Schedule: M-F Pay Transparency The salary range for this position is $100,000 - $125,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Are you passionate about data privacy and ready to grow your career in risk management? Join us as a Privacy Risk Professional and play a pivotal role in strengthening our enterprise privacy and compliance efforts. You'll help drive Citizens' customer-first, innovation-driven growth by identifying, assessing, and managing privacy risks across business lines. This role offers valuable exposure to financial institution operations, laws and regulations, cybersecurity, and data protection practices. As a Privacy Manager, you'll execute our Privacy Office strategy to ensure compliance with Citizens policies and evolving privacy laws and regulations. You'll champion Privacy by Design (PbD) across the organization, leveraging your technical skills and data-driven mindset to build dashboards, analyze metrics, and support strategic decision-making. Bonus points if you bring a great sense of humor-we value personality as much as professionalism! Key Responsibilities + Collaborate with business lines to identify, mitigate, and escalate privacy risks + Conduct privacy vendor assessments with internal stakeholders and third-party teams + Implement Privacy by Design practices to proactively address privacy risks + Drive cross-functional strategies to ensure compliance with Citizens policies and current/future privacy laws + Provide guidance and challenge to business units on privacy-related risks + Assess privacy controls for compliance with laws, regulations, and internal policies + Perform independent risk assessments across regulatory frameworks (GLBA, GDPR, CCPA, COPPA, TCPA, CAN-SPAM, etc.) + Complete Privacy Impact Assessments for new initiatives and products + Support investigations and remediation of privacy incidents + Design and analyze key risk and performance metrics to identify trends and measure program effectiveness + Partner with Second Line of Defense teams to enhance risk culture and control effectiveness + Contribute to the development and continuous improvement of the Privacy Program + Use data analytics tools to manage privacy-related data and generate actionable insights Qualifications + 2+ years of experience in privacy or related risk domains + Strong understanding of privacy risks in banking and experience building privacy programs + Experience with marketing/ad tech privacy risks preferred + Familiarity with consent and preference management laws preferred + Incident response experience, including investigations and notifications, is a plus + Ability to interpret and apply privacy laws and policies to real-world scenarios + Legal research skills preferred Skills & Attributes + Detail-oriented and thorough in handling sensitive data + Excellent communicator who can simplify complex privacy concepts + Collaborative team player open to feedback and cross-functional work + Independent self-starter who can prioritize and execute tasks with minimal oversight + Critical thinker with strong problem-solving and risk assessment abilities + Technically proficient in Microsoft Excel (pivot tables, VLOOKUP, formulas, visualization) + Experience with tools like OneTrust, Tableau, Python, Gen AI, SQL is preferred + Comfortable working with large datasets and using data to drive decisions + Proficient in Microsoft Office suite Education & Certifications + Bachelor's degree required + IAPP certification strongly preferred + CISSP/CISA certification welcomed + AWS Cloud Practitioner certification welcomed + AI governance certification welcomed Pay Transparency The salary range for this position is $110,000 to $120,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** #LI-Citizens6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Senior Infrastructure - Kafka Engineer, Enterprise Data Engineering We are seeking a highly skilled and motivated Senior Infrastructure Engineer to join our Enterprise Data Engineering team. This full-time role is ideal for candidates with hands-on experience in infrastructure technologies, Apache Kafka including Confluent Kafka and Kafka Streams, MQ, SQL and NoSQL databases, and cloud engineering. If you are passionate about building efficient, scalable platforms, we would love to hear from you. Locations & Work Arrangement: Candidates must be willing to commute to one of the following hub locations with a hybrid schedule of four days onsite and one day remote per week with flexibility: + Phoenix, AZ + Johnston, RI - One Citizens Bank Way + Westwood, MA - 200 Station Drive + Iselin, NJ + Plano, TX Key Responsibilities - Lead a team of engineers and technicians in monitoring, diagnosing, and resolving infrastructure issues using event-based management - Administer and troubleshoot Kafka clusters, including configuration and performance tuning - Integrate Kafka with various systems using connectors such as MQ, MongoDB, Oracle, SQL Server, PostgreSQL, and MySQL - Automate infrastructure setup across environments using Terraform - Provide senior-level support and troubleshooting across a wide range of technologies - Collaborate within agile teams to drive modern development practices and product vision - Serve as the primary point of contact for daily operations and incident management - Conduct proactive monitoring to identify and mitigate potential service disruptions - Document actions, create reports, and establish escalation procedures - Audit support tickets to identify patterns and reduce downtime - Ensure compliance with internal policies and industry standards - Develop and maintain runbooks and playbooks for operational excellence Required Qualifications - 7 or more years of experience in Kafka administration on-prem and cloud, messaging systems, and database integration - Proficiency with cloud platforms such as AWS, GCP, or Azure, event-driven architecture, DevOps, and containerization - Experience deploying Kafka clients and brokers in production and disaster recovery environments - Proven ability to scale Kafka clusters and connector infrastructure - Hands-on experience building real-time data pipelines using Kafka producers and Spark Streaming consumers - Familiarity with monitoring tools such as Splunk, Datadog, and Grafana - Strong knowledge of source control systems such as SVN and Git - Solid understanding of networking protocols, operating systems, and diagnostic tools - Proficiency in scripting languages such as PowerShell, Bash, Python, and Perl - Strong analytical and decision-making skills, even with limited information - Ability to work independently and track issues to identify trends - Excellent communication and customer service skills - Sound judgment and autonomy in handling both emergency and routine situations - Experience collaborating with technical teams for issue resolution Desired Qualifications - Experience with monitoring tools - Working experience in the financial services industry Education and Certifications - Bachelor's degree in Computer Science, Computer Engineering, Electronics Engineering, or relevant experience Hours per Week: 40 Work Schedule: Monday through Friday Hybrid: 4 days on site and 1 day remote Pay Transparency The salary range for this position is $125,000-145,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** #LI-Citizens2 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Join Citizens and help shape the foundation of enterprise risk governance. We're seeking a motivated professional to play a critical role in supporting our risk management strategy and ensuring strong governance across the organization. This position offers visibility with senior leadership and the opportunity to influence risk culture while building expertise in enterprise frameworks. As a Risk Governance Senior Manager, you will be a key contributor to Citizens' risk policy and governance structure. You will collaborate on governance-related activities for executive and board-level risk committees, manage policy lifecycle processes, and partner with stakeholders across the enterprise to ensure compliance with regulatory expectations and internal standards. In addition, you will provide project and business support for the Risk Division, helping drive operational excellence and strategic initiatives. This role is ideal for a detail-oriented professional who wants to deepen their governance expertise and interface with senior and executive leadership. This position provides high visibility and collaboration with leadership across the enterprise. You will influence decision-making in support of the Enterprise Risk Management Governance Framework, support Board and Management-level Risk Committees, and guide stakeholders in applying risk governance standards effectively. Administrative elements of the role include documentation review, collaboration with policy owners and committee documentation furnishers on exhibit refinement, and recordkeeping. Why Join Us? This role offers enterprise visibility, meaningful impact, and a path for career growth in risk governance and policy leadership. If you're ready to contribute to a strong risk culture and work closely with senior stakeholders, apply today. Primary responsibilities include + Support Governance Excellence: Coordinate activities for risk committees, including producing meeting agendas and minutes, reviewing, compiling and distributing materials, and maintaining governance documentation. + Policy & Framework Administration: Manage policy review processes and ensure adherence to Citizens' Policy and Procedure Framework. + Workflow Architect: Serve as a subject matter expert on GRC application workflows that operationalize framework requirements for policies and procedures. + Regulatory & Audit Support: Assist with regulatory exams and internal audits, ensuring timely and accurate responses, as applicable. + Stakeholder Engagement: Partner with risk leaders, policy owners, and front-line units to embed governance practices and drive process improvements. + Continuous Improvement: Identify opportunities to enhance governance processes and tools. + Project & Business Support: Provide administrative and project support for the Risk Division as needed. Qualifications, Education, Certifications and/or Other Professional Credentials + Experience: 5+ years in risk management, governance, or policy development within financial services or a regulated industry. + Expertise: Understanding of risk frameworks, regulatory requirements, and governance best practices. + Technical: Proficiency in MS Office Suite (Word, Excel, PowerPoint, Teams); experience with Archer/GRC, Wdesk, or Ariba is a plus. Strong writing and grammar skills is essential. + Growth Mindset: Adaptable, critical thinker willing to embrace innovation and leverage new technologies (e.g., MS Copilot) to drive efficiency and insights. + Education: Bachelor's degree required; advanced degree or certifications (e.g., FRM, CRCM) preferred. To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment. Hours & Work Schedule + Hours per Week: 40+ + Work Schedule: Monday - Friday, 8:00am - 5:00pm, with some flexibility required during peak demand periods. Location: Must sit 4 days in office within the Citizens footprint and travel as required. Pay Transparency The salary range for this position is $100,000-$150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position. #LI-Citizens2 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/28/2026

Citizens employs a group of experienced advisors that help individuals and families attain their financial goals. Our Private Client Financial Advisors (PCFAs) conduct thorough discoveries to understand a client's short- and long-term goals, then construct a tailored financial plan that meets the client's goals. The Citizens PCFA is a branch-based advisor who excels in a collaborative environment that emphasizes the paramount importance of client interests, as well as the personal and professional growth of team members. PCFAs work directly with a variety of business partners and centers of influence to uncover and identify prospective opportunities. Primary responsibilities include + Develop a high-quality wealth management practice that provides a personalized wealth management strategy. + Enhance and preserve relationships with key partners to boost client introductions and engagement. + Proactive client and prospect outreach promoting Citizens Wealth Management capabilities. + Grow existing relationships through partnership referrals. + Tailor wealth management planning to meet client needs. + Utilize the knowledge of internal stakeholders and specialists in delivering a variety of services, including financial planning, investment management, insurance, and estate planning. Qualifications, Education, Certifications and/or Other Professional Credentials + Series 7, 63, 65 (or 66) active and valid. + A valid, active Insurance Life/Health/Variable licenses is required or must be obtained within 60 days of starting the role as a condition of employment. + A minimum of 2 years in a Financial Advisor role or equivalent experience in financial services. + Demonstrated track record in new business development and client book management. + Proven experience in a team-oriented consumer bank setting. + Familiarity with servicing high-net-worth individuals. + Comfortable operating in a dynamic, entrepreneurial environment. + Bachelor's degree is preferred. Pay Transparency Commissioned based. Individuals in this role have historically earned between $105,000 and $250,000 per year based on performance and productivity against commission plan parameters. For an overview of our benefits, visit *************************************** We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F (Branch Hours) #LI-CITIZENS6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. This sales role is commission-based. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/16/2026

Manager, Business Insights (Credit Card & Personal Lending) The Consumer Lending Strategy & Business Analytics team at Citizens is seeking a Manager, Business Insights to lead analytics for Unsecured Lending (Credit Card and Personal Loans). This role partners directly with business lines and product teams, managing a team of analysts to deliver actionable insights that drive business impact. The Manager will set analytic standards, mentor staff, and ensure solutions are audit-ready and aligned with regulatory expectations. The position emphasizes leadership, data-driven thinking, business partnership, and technical expertise, with a focus on credit card experience. Location and Work Arrangement Candidates must be based in or willing to commute to a Citizens hub 4 days on-site and 1 day remote: Columbus OH, Johnston RI, Westwood MA, Boston MA, Pittsburgh PA, Phoenix AZ, or Iselin NJ. Key Responsibilities - Lead analytics and insights for Credit Card and Personal Loans, partnering directly with business and product teams - Manage and mentor a team of 4+ analysts, fostering development and high performance - Conduct analysis and answer critical business questions around sales performance, customer behavior trends, and portfolio analytics - Set analytic methodology and standards for business impact, focusing on enablement and clarity - Design and oversee testing frameworks (A/B, quasi-experiments) and ensure statistical rigor - Build and maintain governed analytics assets (semantic models, curated tables, Python/SQL libraries) - Manage delivery of executive-ready dashboards and narratives; standardize metrics and drive adoption - Ensure audit readiness and compliance with OCC, CFPB, and FDIC standards - Collaborate with Compliance, Audit, and Model Risk partners - Drive cross-functional projects to expand analytics capabilities Technical Skills - Strong understanding of loan-level economics, price optimization, and return-optimized marketing strategies - Experience managing users of SQL and Python for analytics and data engineering - Experience managing users of Power BI, Tableau, and Azure data platforms - Strong understanding of data quality, controls, and regulatory documentation - Knowledge of experimentation and causal inference methods Ideal Candidate - 7+ years in analytics, risk, consulting, or lending (credit card experience strongly preferred) - Demonstrated leadership and people management experience - Strong communication and business partnership skills - Bachelor's degree required; MBA preferred Hours and Work Schedule - 40 hours per week, Monday through Friday Pay Transparency + The salary range for this position is $160,000 - $200,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. + We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.