Citizens Alliance jobs in Philadelphia, PA - 41 jobs

Finance Senior Manager - Consumer Operations
Citizens 2.9
Citizens job in Philadelphia, PA
We are seeking a seasoned and strategic Finance Senior Manager to lead financial operations and planning across Consumer Operations, a division of Consumer Banking. This high-impact role is central to driving cost efficiency, long-range planning, and metrics-based decision-making across multiple business lines. The ideal candidate will bring over 10 + years of experience in finance, with a strong foundation in banking operations, financial analysis, strategic finance and cross-functional leadership. You will be joining a high-impact team supporting Consumer Operations and partnering closely with senior leaders across the organization. Your expertise will be instrumental in shaping financial strategy, improving operational visibility, and mentoring emerging talent. The role will lead a team of 2-3 experienced finance professionals driving impactful results. Primary responsibilities include Strategic & Multiyear Planning + Lead the development of multiyear financial plans with detailed year-over-year comparisons and alignment to macroeconomic scenarios. + Manage rolling forecast cycles and coordinate with enterprise planning teams to ensure consistency and accuracy. + Support strategic planning efforts by aligning financial goals with operational priorities. + Align financial goals with operational priorities and transformational initiatives. Metrics-Driven Decision Making + Apply advanced financial modeling and scenario analysis to guide business decisions. + Use tools such as Essbase, Dodeca, and Excel to evaluate performance trends and identify opportunities for improvement. + Drive cost transformation initiatives through data-backed insights and variance analysis. Financial Planning and Analysis & Performance Management + Oversee the monthly closing process, ensuring timely and accurate financial reporting. + Prepare and review monthly, quarterly, and annual reporting packages for senior leadership. + Reconcile financial results against forecasts and budgets, identifying key drivers of variance. + Collaborate with accounting and business partners to ensure alignment across reporting cycles. + Maintain and enhance reporting tools and templates to support evolving business needs. Process Optimization & Data Strategy + Champion the use of automation and analytics tools to elevate finance operations. + Co-lead initiatives to streamline forecasting processes and improve data availability across business units. + Document and implement process enhancements across finance operations. Budgeting & Cost Management + Manage budgeting processes across multiple business lines, ensuring alignment with strategic goals. + Collaborate with stakeholders to refine cost allocation methodologies and manage internal and external cost pools. + Prepare board-level presentations and strategic finance reports. Leadership & Collaboration + Operate in a high-visibility role with direct engagement across multiple Consumer business units. + Influence strategic decisions by partnering with senior leaders in operations, product, and finance. + Lead cross-functional initiatives that span regulatory planning, vendor strategy, and organizational design. + Serve as a key liaison between Finance and enterprise-wide transformation efforts. + Mentor emerging finance talent and support leadership development programs. + Facilitate onboarding and integration of new team members Qualifications, Education, Certifications and/or Other Professional Credentials + Required Qualifications + Bachelor's degree in Finance, Accounting, or related field. + Minimum 10 years of experience in financial services, preferably within banking. + Proven ability to lead complex financial initiatives and cross-functional teams. + Advanced Excel skills; experience with Hyperion Essbase and Dodeca preferred. + Strong analytical, organizational, and communication skills. + Preferred Qualifications + Experience with regulatory and compliance frameworks. + Familiarity with internal platforms such as Fuel50, Learning Hub, and Visio for process mapping. + Strategic mindset with a focus on long-term value creation and operational efficiency. + Ability to navigate ambiguity and drive clarity in fast-paced environments. + Lean Six Sigma Green or Black Belt + Chartered Financial Analyst (CFA) + Emerging & Differentiating Skills + AI & Automation Integration + Data Strategy & Governance + Agile Finance Transformation + Inclusive Leadership Hours & Work Schedule + Hours per Week: 40 + Work Schedule: M - F Pay Transparency The salary range for this position is $128,000 - $160,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$128k-160k yearly 60d+ ago

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Private Client Relationship Manager
Citizens 2.9
Citizens job in East Norriton, PA
At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team. Primary responsibilities include + Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. + Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives. + Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. + Provide exceptional, high-touch client experiences. + Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. + Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. + Leverage Salesforce CRM to track activity. Measures of Success include + Growth in net new investment assets in collaboration with Wealth Partners. + Growth in new deposits including checking, savings, and CD balances. + Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. + Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials + Bachelor's degree (preferred). + 3 - 5 years of banking, wealth management or other relevant equivalent experience. + Experience working with affluent and high net worth clients. + Required Licenses: SIE, Series 6 (or 7) and Series 63 (or 66) licenses are required at the time of hire. Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after hire. + Demonstrated success in a client-centric, initiative-taking sales environment. + Experience establishing and maintaining relationships with clients and internal partners. + Knowledge of industry regulatory requirements to ensure a sound control environment. + Excellent written and verbal communication skills. Compensation + Salary and opportunity to earn Incentive compensation. + Salary is commensurate with experience. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: M-F; potential Saturday hours #LI-JH1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$72k-103k yearly est. 8d ago
Title Customer Specialist
Citizens 2.9
Citizens job in Conshohocken, PA
As the Title Customer Specialist, you will help to establish a new vertical at the bank, joining an innovative team dedicated to enhancing client experiences through the ONE CITIZENS approach. You will facilitate, monitor, and validate onboarding and servicing processes. This role requires a curious individual who is willing to learn the nuances of the title industry (unique state requirements, vendor specifics and implementing APIs). There is an expectation to maintain expertise in operational capabilities, systems, and products, ensuring high-quality execution of tasks, and providing exceptional support across the organization. Primary responsibilities include + Deliver professional customer service for onboarding, servicing, and daily operations related to Title Deposits and Products. + Facilitate, monitor and validate onboarding and servicing processes for Title products, maintaining expertise in operational capabilities, systems, and products, and managing tickets and cases for Core Ops teams; facilitating post-execution documentation, sending welcome letters with wiring instructions, and enabling portal enrollment and setup; addressing exception requests, managing mailboxes for sales and service teams, and channeling requests for amendments, disbursements, triggering, termination, and ops exception requests. + Reporting and communication management for escalation, customer concerns and product optimization. Listening to and communicating feedback from our clients will allow us to identify new products, new services and better ways to deliver payments. Reporting and tracking defects to delight our customers and provide clear feedback to our operations partners. Build and maintain reporting provides transparency to track speed of implementation, value of increased deposits as well as customer issues. Qualifications, Education, Certifications and/or Other Professional Credentials + Required Qualifications + Bachelor's degree in business administration, Finance, or a related field. + Proven experience in operations management, preferably within the financial services industry. + Strong analytical and problem-solving skills. + Excellent communication and interpersonal skills. + Proficiency in relevant software and systems (e.g., Salesforce, Microsoft Office Suite). + Preferred Qualifications + Advanced degree or certification in a related field. + Knowledge of treasury services and entitlements. + Knowledge of Title and Escrow industry Hours & Work Schedule + Hours per Week: 40 hours + Work Schedule: 8:30-5:30pm Employer Description Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy (*********************************************************** Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the Pay Transparency The salary range for this position is $135,000 - $150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$36k-53k yearly est. 7d ago
Landscape Tech
Citizens 2.9
Citizens job in Philadelphia, PA
The Landscape Technician has the responsibility to participate in an efficient and comprehensive landscape maintenance program. An added duty of this role will be to cover for the landscape technicians in the case of scheduled or unscheduled absences. The incumbent will provide coordination and direction to a team of landscape technicians and external vendors and will assist in providing grounds keeping, building maintenance, along with maintaining equipment and tools. Primary responsibilities include: + Perform groundskeeping and building maintenance duties as required + Mow lawns either by hand or using a riding lawnmower + Landscape by planting, trimming, and maintaining flowers, grass, shrubs, bushes, and small trees. + Shovel snow from walkways and apply traction as needed + Clean parking lots, sidewalks, and all exterior areas while performing routine groundskeeping + Perform spring and fall cleanups to remove excess debris, leaves, and trim landscaping + Perform minor repairs and maintenance procedures on equipment utilized in groundskeeping + Install new hardscaping, river rock, fencing, signage, and other furnishings as required + Pressure wash building exterior and refresh parking lot painting as needed + Clean gutters and roof drains of debris + Respond to emergency and non-emergency service requests and prioritize work order response + Refer work to vendors if necessary, via work order system + Closing out work orders upon completion; via iPad or Computerized Maintenance Management System + Maintain inventory of supplies, tools and materials and purchasing supplies at the best available price + Communicate in a pleasant and professional manner with internal and external customers + Ensure all tools, equipment, and vehicles are maintained and utilized in a safe manner consistent with established standards Qualifications: + 2 or more years of experience in commercial landscape maintenance + Experience driving larger vehicles such as box trucks & pickup trucks with trailers + Proven customer service experience and/or abilities + Competent use of MS Office applications to include MS Excel, Word, Outlook + Ability to travel as required + Demonstrated written and verbal communication skills + Ability to work under pressure with efficiency and accuracy + Ability to plan and prioritize workload + Ability to work outside in all types of weather to complete jobs safely + Proven track record to work independently and prioritize multiple tasks to assure successful timely completion of all + Comfortable working at heights (ladders, roof top, etc) + Ability to lift up to 50 pounds Education, Certifications, and/or Professional Credentials: + High School Diploma or Equivalent + Valid Drivers License, required Hours & Work Schedule: + Hours per Week: 40 + Work Schedule: Monday through Friday with some weekend or overtime + Potential change of schedule during winter months working nights/weekends. 2 week notice will be provided before any change in schedule, barring emergencies Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$29k-36k yearly est. 8d ago
Corporate Banking PM II
Citizens 2.9
Citizens job in Conshohocken, PA
At Citizens, we work together to make a difference for companies that are building, supplying, and serving industries and consumers across the country. We are partners from a diverse set of backgrounds who truly listen - to understand where our clients are trying to go and bring the tools, data, and strategic insights to help them get there. As a Corporate Banking Portfolio Manager II, you will be responsible for credit underwriting, monitoring, and portfolio management of new and existing commercial banking relationships to ensure strong credit quality and achieve efficient internal processes to retain and expand customer relationships. Additionally, you will be responsible for underwriting and effective credit and risk administration with particular emphasis on financial analysis/modeling, risk evaluation, ongoing portfolio maintenance activities, regulatory compliance, and customer support. In this role, you will manage a portfolio of the most complex credits and will be expected to perform your role responsibilities with limited supervision and exhibit expert knowledge of your clients/credits when interacting with peers, relationship managers, your team leader, and senior managers across departments. Primary responsibilities include + Managing a portfolio of the most complex credits and will perform the functions of the position with only periodic oversight and is expected to perform with very limited supervisory intervention. + Exhibit expert knowledge of clients/credits included in the portfolio when interacting with peers, Relationship Manager, team leader, and senior managers across departments/work teams. + Effective credit underwriting and credit and risk administration with particular emphasis on adherence to credit policy and requirements, financial analysis/modeling, risk evaluation, ongoing portfolio maintenance activities, and as needed client support for an assigned portfolio. + Structure, underwrite, and document new business, renewals, and modifications as the credit expert within the first line of defense. + Oversee assigned portfolio of credits, anticipate portfolio problems, and take action to develop solutions, handles multiple demands and competing priorities. + Meet deadlines and schedules associated with maintaining portfolio compliance with credit and risk policies. + Provide client management support for assigned portfolio, maintaining a regular level of direct client interaction and resolving the most complex issues related to credit monitoring and administration with clients directly. + Understand and stay up to date on industry and market information related to assigned markets and customers. + Shares insights and learnings with other RMs and PMs. Qualifications, Education, Certifications and/or Other Professional Credentials + Extensive Credit Expertise: Proven ability to manage and underwrite complex commercial credit relationships with minimal supervision, demonstrating deep understanding of credit policy, financial modeling, and risk evaluation. + Advanced Financial Analysis Skills: Strong proficiency in financial statement analysis, cash flow modeling, and risk assessment to support sound credit decisions and portfolio management. + Portfolio Management Experience: Demonstrated success in overseeing a diverse portfolio of high-complexity credits, anticipating potential issues, and implementing proactive solutions to maintain credit quality. + Client-Focused Communication: Exceptional interpersonal and communication skills, with the ability to engage directly with clients to resolve complex credit issues and support relationship growth. + Strategic Insight & Collaboration: Ability to synthesize market and industry data to inform credit decisions and share insights across teams, contributing to broader strategic goals. + Regulatory & Policy Compliance: Deep understanding of regulatory requirements and internal credit policies, ensuring consistent adherence and timely portfolio maintenance. + Leadership & Mentorship: Experience guiding peers and collaborating with relationship managers, team leaders, and senior stakeholders to drive credit excellence and share best practices. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: M-F Pay Transparency The salary range for this position is $165,000 - $175000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$53k-75k yearly est. 45d ago
Citizens Banker
Citizens 2.9
Citizens job in Newtown, PA
Starting Salary: $24.50 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you! Using your strong communication and problem-solving skills - along with your broad range of financial knowledge - you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs. You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get + Meaningful work & relationships - You'll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. + Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually + Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. + Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications + High School degree or GED required + 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals + Ability to effectively ask questions and identify needs to improve the customer relationship + Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions + Demonstrated skills in using digital technology to support the delivery of business goals + Aptitude to problem solve and provide solutions to customer issues + Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration + Self-motivated, confident and ability to multitask effectively + Ability to work branch hours, which can include weekends and evenings + Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS. + Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred skills/experience + 1 year cash handling experience Hours and Work Schedule + Hours per Week: 40 + Work Schedule: Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/07/2026
$24.5 hourly 43d ago
Citizens Enterprise Sponsorships Internship 2026
Citizens 2.9
Citizens job in Philadelphia, PA
Citizens Enterprise Sponsorships Internship Location: One Logan Square - 130 N. 18th Street, Philadelphia, PA (large portion of time will be spent at Citizens Bank Park) *Please note, you must be in the Philadelphia area to be considered from March 2026 - October 2026 2026 is the 23rd season of Citizens' sponsorship of the Phillies at Citizens Bank Park. This relationship sets us apart from our competition and enables us to deliver a differentiated experience for current and potential customers. We're working to bring new enhancements to the ballpark for 2026 to foster and create increased engagement with attendees that will translate into favorable brand awareness and positively impact our business. Timing: March - October; position may be extended to coincide with Philadelphia Phillies season Schedule: Up to 40 hours per week, including: 50-80% of Phillies home games Citizens Bank Park shift reporting times vary Traditional daytime office hours on non-game days when needed Community, customer, press and virtual events General Responsibilities - Reports to Senior Sponsorship Manager Philadelphia Phillies Manages all aspects of Citizens Ballpark Bankers ambassador program, including but not limited too: scheduling of staff and gameday operations at Citizens Kiosk On-site liaison between the Philadelphia Phillies and Citizens for sponsorship-related programs at Citizens Bank Park, including distribution and inventory of premium giveaways and interaction with fans, lead generation, fan engagement, etc. Provides general support for Sponsorship & Experiential Marketing team, working on projects including events, press conferences, and community initiatives. Assists with distribution of Phillies tickets and premium items to community partners. Requirements: Successfully complete a video interview assessment within 4 days of receiving the link. If not completed within the timeframe, your application will be automatically withdrawn from consideration. On track to graduate with a Bachelors or Masters Degree in Marketing, Communications, Event Management, or a related field Preferred graduation date of May 2026 or May 2027. Graduate students considered. Must be available for approximately 50-80% of Phillies home games (minimum 40 games), including nights, weekends, and holidays, as well as weekly daytime office hours and special events as needed. Excellent leadership, communication, problem-solving, writing and organizational skills. Supervisory and project management experience recommended - interns will manage brand ambassadors at each shift. Ability to interact and manage colleagues at different levels of the organization. Strong computer skills, including proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint). Experience with social media initiatives recommended. Access to reliable transportation and/or comfort level with local public transit system. Ability to lift up to 40lbs. *This is a paid internship with college credits also available if needed. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$32k-45k yearly est. 4d ago
Private Client Financial Advisor - Norristown, PA
Citizens 2.9
Citizens job in Norristown, PA
Citizens employs a group of experienced advisors that help individuals and families attain their financial goals. Our Private Client Financial Advisors (PCFAs) conduct thorough discoveries to understand a client's short- and long-term goals, then construct a tailored financial plan that meets the client's goals. The Citizens PCFA is a branch-based advisor who excels in a collaborative environment that emphasizes the paramount importance of client interests, as well as the personal and professional growth of team members. PCFAs work directly with a variety of business partners and centers of influence to uncover and identify prospective opportunities. Primary responsibilities include + Develop a high-quality wealth management practice that provides a personalized wealth management strategy. + Enhance and preserve relationships with key partners to boost client introductions and engagement. + Proactive client and prospect outreach promoting Citizens Wealth Management capabilities. + Grow existing relationships through partnership referrals. + Tailor wealth management planning to meet client needs. + Utilize the knowledge of internal stakeholders and specialists in delivering a variety of services, including financial planning, investment management, insurance, and estate planning. Qualifications, Education, Certifications and/or Other Professional Credentials + Series 7, 63, 65 (or 66) active and valid. + A valid, active Insurance Life/Health/Variable licenses is required or must be obtained within 60 days of starting the role as a condition of employment. + A minimum of 2 years in a Financial Advisor role or equivalent experience in financial services. + Demonstrated track record in new business development and client book management. + Proven experience in a team-oriented consumer bank setting. + Familiarity with servicing high-net-worth individuals. + Comfortable operating in a dynamic, entrepreneurial environment. + Bachelor's degree is preferred. Pay Transparency Commissioned based. Individuals in this role have historically earned between $105,000 and $250,000 per year based on performance and productivity against commission plan parameters. For an overview of our benefits, visit *************************************** We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F (Branch Hours) #LI-CITIZENS6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. This sales role is commission-based. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/16/2026
$69k-111k yearly est. 60d+ ago
Finance Director
Citizens 2.9
Citizens job in Philadelphia, PA
Citizens Financial Group is seeking a strategic and analytically strong CFO of Deposits to lead the financial management, performance strategy, and long-term planning of our consumer deposit portfolios. This executive will serve as the primary finance partner to the Deposits business, providing thought leadership on deposit strategy, funding optimization, pricing, profitability, customer behavior, and balance-sheet impacts. This is a highly visible leadership role that requires a deep understanding of banking economics, strong strategic acumen, and the ability to influence at the most senior levels of the organization. Primary Responsibilities: - Serve as the senior finance leader for all deposit businesses, partnering with Product, Retail, Treasury, and the corporate CFO. - Develop multi-year deposit strategies focused on growth, mix optimization, and funding stability. - Own financial planning and forecasting for deposits, including NII, cost of funds, and portfolio risk. - Lead pricing and profitability analytics, influencing decisions on deposit pricing, promotions, and funding optimization. - Drive performance management through KPIs, scenario analysis, and executive-level insights. - Partner cross-functionally on liquidity planning, stress testing, and regulatory deliverables. - Build and lead a high-performing finance team, fostering analytical rigor and strategic impact. Qualifications: - Bachelor's Degree required - Demonstrated progressive finance experience in banking or financial services - Deep expertise in deposit strategy, NII economics, ALM/Treasury, and pricing - Strong understanding of FTP, liquidity frameworks, and balance sheet management - Exceptional executive communication and leadership skills - Preferred: Experience leading deposit finance at a large bank; advanced degree or CFA/CPA Hours & Work Schedule + Hours per Week: 40 + + Work Schedule: Monday-Friday Pay Transparency The salary range for this position is $162.328 - $190,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$162.3k-190k yearly 28d ago
Community Office Manager II
Citizens 2.9
Citizens job in Newtown, PA
Who are we? For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily. From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including "Giving Back, Giving Together," to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need. At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated. Who are you? You are a natural leader with a passion for delivering exceptional customer experiences. We're seeking a dynamic and driven Community Office Manager to lead the charge at our branch! In this role, you'll take ownership of daily branch operations, guide a high-performing team, and drive business growth by building strong relationships with customers. With a focus on quality service, profitability, and business development, you'll be at the heart of our mission to make a meaningful impact in the community. If you're ready to bring your expertise in branch management, sales, and customer service to a company that values your leadership, we want to hear from you! You will be responsible for: * Leading Branch Operations - Manage daily branch activities, ensure operational efficiency, compliance, and a strong customer service culture. * Building Client Relationships - Develop and grow consumer and business relationships through personalized service, proactive outreach, and quality referrals. * Driving Business Development - Represent C&N in the community, identify new opportunities, and lead your team to meet individual and branch goals. * Promoting Financial Solutions - Match client needs with C&N's banking products and services, and connect customers with internal experts when appropriate. * Coaching & Developing Your Team - Inspire and lead your branch team through effective training, performance feedback, and a shared commitment to success. Requirements: Education & Experience - You will need a bachelor's degree in a related field AND 4-6 years of previous related sales and management experience in a banking environment or related sales field OR an equivalent combination of education and experience. Required Certifications - Obtain MLO # and register with NMLS (within 1 year of employment), Medallion Stamp Signer (within 6 months of employment). You will demonstrate well-developed abilities and/or proven record of success in the following areas: * Critical Thinking & Problem Solving - Ability to assess complex situations, make sound decisions, and implement practical solutions that support branch performance and customer satisfaction. * Leadership & Team Development - Proven ability to inspire, coach, and lead teams toward shared goals while fostering a collaborative, high-performing work environment. * Communication & Active Listening - Strong interpersonal skills with the ability to listen attentively, communicate clearly, and build trust with clients, employees, and partners. * Customer & Results Focus - A passion for delivering exceptional service and driving business results through meaningful relationships and proactive solutions. Key Competencies - The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include: * Drives Vision & Purpose: Inspires optimism for the future, rallies support for organizational goals, and communicates a relatable and motivating vision. * Drives Engagement: Aligns work with motivators, empowers individuals, values contributions, invites input, and connects goals to organizational success. * Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships. * Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact. * Instills Trust: Maintains integrity, follows through on commitments, and earns credibility through consistent actions. * Builds Effective Teams: Creates diverse, cohesive teams with shared goals, fosters belonging, celebrates successes, and promotes collaboration. Why C&N? At C&N, we're more than just a team - we're a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities. * Achieve & Grow: Your success is our success. At C&N, you'll grow alongside our customers as we work together to achieve meaningful goals. * Learn & Develop: Collaboration is at the heart of what we do. You'll learn from and with your teammates, fostering both personal and professional growth. * Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities. * Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities. We're proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive. Comprehensive Benefits for Your Success: At C&N, we offer more than just a competitive salary - our robust benefits package is designed to support your well-being, career growth, and work-life balance. Highlights include: * Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave. * Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP). * Health & Wellness: * Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage. * Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care. * Employer-paid life and disability insurance. * Additional voluntary coverages to meet your unique needs. * Career Development: Access to education and development programs and ongoing support for personal and professional growth. With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment.
$47k-68k yearly est. 18d ago
Citizens Teller Part Time
Citizens 2.9
Citizens job in Narberth, PA
Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get + Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. + Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually. + Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. + Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications + High School degree or GED + Minimum of 6 months experience processing transactions (cash and/or digital payments) + Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers + Strong listening and communication skills + Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship + Ability to problem solve and provide solutions to customer issues + Customer-centric to deliver exceptional service + Comfortable with using digital technology to support the delivery of business goals + Ability to work branch hours, which can include weekends and evenings + Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred Skills/Experience + 1 year of experience processing transactions (cash and/or digital payments) + Motivates others, like teammates, business partners, and specialists, through collaboration + Process-oriented, energetic, detail-oriented and ability to multitask effectively Hours & Work Schedule + Hours per Week: 20 + Work Schedule: Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$19 hourly 60d+ ago
Fraud Risk Analytics Manager
Citizens 2.9
Citizens job in Philadelphia, PA
The Fraud Risk Analytics Manager is accountable for monitoring and developing fraud risk strategies for Debit Card and will take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk from origination. Responsibilities include evaluation of new tools and processes to enhance detection, reporting on overall Fraud losses and trends in addition to monitoring strategy performance, analyze data and develop fraud rules to mitigate and prevent fraud losses and work with Vendor to implement fraud rules. Reconcile numerous metrics and condense/summarize performance for our Executives and Business Partners. The candidate will drive reductions in fraud losses through development of data driven solutions, which requires strong SQL/SAS, analytic and problem solving skills, implementation and monitoring of effective fraud controls, while partnering with model management, Fraud Operations, Product team and external vendors. Primary responsibilities include: + Monitor and develop fraud strategies, tools, processes, models to deliver superior fraud detection while balancing approval rate and product P&L impacts + Assess new and existing products and services for fraud risk and propose mitigating controls + Strong partnership with vendors and Product team effectively managing the fraud controls for new-account application + Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Risk Management Framework and internal Citizens Bank Policies and Policy Standards + Develop, implement, monitor and provide performance tracking of fraud strategies and fraud prevention tools and processes + Conducts ongoing analysis to identify root cause of fraud trends and propose potential solutions + Effectively manages competing priorities of requests working under strict deliverables Required Skills/Experience: + Advanced skills using data extraction/mining tools (data processing and analysis) such as SQL, SAS + Knowledge of the fraud life cycle, industry trends and fraud tools/solutions + Previous experience with managing fraud risk at another financial institution + Proficient with Microsoft Office applications; Advanced Excel and PowerPoint + Strong problem solving and analytical skills preferably in Financial Services industry + Excellent communications (oral and written), interpersonal / business partnering, and organizational skills Preferred Skills/Qualifications: + Experience with the project management lifecycle through Agile Education Bachelor's Degree in Operations Management, Mathematics, Statistics, Actuarial Sciences, Economics or other quantitative, business or technical discipline Master degree in Mathematics, Statistics, Operations Management, Economics or other quantitative, business or technical discipline preferred Hours & Work Schedule + Hours per Week: 40 + Work Schedule: 8:30am - 5:00pm, Monday - Friday Candidates must currently be a US Resident to be eligible for this role. Please not the US Immigration sponsorship or work visa is not available for this position and candidates must have permanent authorization to work in the US. Pay Transparency The salary range for this position is $90,640- $135,960 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-CITIZENS2 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/16/2026
$90.6k-136k yearly 60d+ ago
CRA Loan Officer
Citizens 2.9
Citizens job in Marlton, NJ
At Citizens, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers. Citizens is honored to be a top Lender in the Mortgage sector and is focused on growing our market share in the states we currently operate. We are currently hiring talented CRA Loan Officers who proactively identify, develop and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. External relationships are the cornerstone of generating new business and may consist of realtors, builders, professional and personal contacts. Our Loan Officers are encouraged to participate in business related development opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their loan needs and advising those customers of appropriate products, terms, and pricing, while gather any additional required information. It will be necessary to generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives. Primary responsibilities include + Maintain 55% of your overall business as CRA eligible and create 8 preapprovals/prequals per month. + Conduct 12 homebuyer seminars per year in designated MSA's and report out on referrals from those organizations; the PSM should attend 6 seminars a year with CRA LO. + Conduct and participate in mortgage lunch and learn. 1 per month. + Work with Low and Moderate income (LMI) branches in their MSA to educate on CRA mortgage products to generate referrals ( if you are assigned branches). + Work closely with the Community Development Market manager in your market to participate in CRA related events (Housing Fairs, etc). + Volunteer to be on a Board or committee of a not for profit. + Schedule on call days with Community Development Market managers (CDMMs) 1 per quarter. Qualifications, Education, Certifications and/or Other Professional Credentials + BA/BS degree or equivalent experience in residential mortgage sales preferred. + Three plus years of retail residential mortgage sales experience. + Documented residential mortgage loan volume in the past 12 months of $12 million (minimum). + Established relationships with local referral networks. + Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences. + Strong computer skills and experience utilizing laptop technology. + Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Monday through Friday Pay Transparency Commissioned based. Individuals in this role have historically earned between $100,000.00 - $250,000.00 per year, based on performance and productivity against commission plan parameters. A component of that compensation includes salary ranging between $45,000.00 - $55,000.00 per year. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$45k-63k yearly est. 60d+ ago
TS Regional Sales Manager
Citizens 2.9
Citizens job in Philadelphia, PA
Lead Treasury Solutions Growth as a Regional Sales Executive Are you a seasoned leader in Commercial Banking, Treasury, or Payments Solutions, ready to make a significant impact? Citizens is seeking a dynamic TS Regional Sales Manager to spearhead our Treasury Solutions sales strategy across Middle Market and Large Corporate clients. Why This Opportunity Stands Out: + Strategic Leadership: Take full ownership of regional sales performance, financial targets, and the development of a high-performing team. + Influence and Innovation: Shape and execute go-to-market strategies, collaborating with senior Commercial Banking leaders and cross-functional partners to drive business growth. + Team Empowerment: Mentor and inspire a talented group of Treasury Relationship Managers, Sales Associates, and Account Managers-cultivating a culture of excellence and continuous improvement. + Client Impact: Engage directly with sophisticated clients, delivering consultative, advisory solutions that optimize working capital and fuel their success. What You Bring: + Proven track record over a minimum of 8 years in sales leadership within Commercial Banking, Treasury, or Payments. + Deep expertise in Cash Management, Commercial Card, and Trade Finance solutions. + Demonstrated ability to coach, develop, and lead senior sales teams. + Exceptional communication, relationship-building, and strategic influencing skills. + Experience managing teams serving Middle Market and Large Corporate clients. Preferred: + Bachelor's degree in Business, Finance, or related field (MBA or advanced degree a plus). + Professional certifications such as CTP or CFA. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: M-F + Hybrid in at least one of the following locations: PA, OH, MI, TX Join Citizens and play a pivotal role in shaping the future of Treasury Solutions. If you're ready to lead, innovate, and drive results at scale, we invite you to explore this opportunity. Pay Transparency The salary range for this position is $175,000-$205,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$63k-95k yearly est. 39d ago
Citizens Banker
Citizens 2.9
Citizens job in Feasterville, PA
Starting Salary: $24.50 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you! Using your strong communication and problem-solving skills - along with your broad range of financial knowledge - you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs. You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get + Meaningful work & relationships - You'll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. + Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually + Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. + Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications + High School degree or GED required + 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals + Ability to effectively ask questions and identify needs to improve the customer relationship + Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions + Demonstrated skills in using digital technology to support the delivery of business goals + Aptitude to problem solve and provide solutions to customer issues + Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration + Self-motivated, confident and ability to multitask effectively + Ability to work branch hours, which can include weekends and evenings + Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS. + Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred skills/experience + 1 year cash handling experience Hours and Work Schedule + Hours per Week: 40 + Work Schedule: Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/07/2026
$24.5 hourly 17d ago
Mortgage Market Manager
Citizens 2.9
Citizens job in Marlton, NJ
At Citizens, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers. Citizens is honored to be a top Lender in the Mortgage sector and is focused on growing our market share in the states we currently operate. We are currently hiring a dedicated Producing Sales Manager who proactively identifies, establishes and maintains a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. External relationships are the cornerstone of generating new business and may consist of realtors, builders, professional and personal contacts. Responsibilities + Interviewing new and existing customers to determine their loan needs and advising those customers of appropriate products, terms, and pricing, while gathering any additional required information. + It will be necessary to generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives. + Manage sales team to ensure development of relationships with Real Estate Brokers, Developers, CPA's and other referral sources to obtain mortgage leads. + Recruit, develop and lead quality sales team that generates quality loans follows company policies and procedures. + Maintain a broad understanding of products, guidelines and pricing strategies Qualifications + 4+ years of residential mortgage sales experience. + Minimum 5 years mortgage management experience. + Proven record of recruiting success. + $10MM in annual closed loan volume. + Bachelor's Degree preferred. + Excellent sales presentation and marketing skills. + Excellent written, organizational and interpersonal skills required. + Solid understanding of FNMA-DU/FHLMC/LP. + Referral network required. + Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS. Hours and Work Schedule + Hours per Week: 40 + Work Schedule: Monday through Friday Pay Transparency Commissioned based. Individuals in this role have historically earned between $100,000- $250,000 per year, based on performance and productivity against commission plan parameters. A component of that compensation includes salary ranging between $55,000- $65,000 per year We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** Below is a current list of requisition ( s ) that have a Jurisdiction that require disclosing a minimum and maximum hourly or salary compensation range (may include benefits) in postings but were missing the proper language in the job description. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/31/2026
$70k-109k yearly est. 58d ago
Citizens Teller
Citizens 2.9
Citizens job in Bensalem, PA
Starting Salary: $22 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get + Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. + Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually. + Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. + Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications + High School degree or GED + Minimum of 6 months experience processing transactions (cash and/or digital payments) + Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers + Strong listening and communication skills + Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship + Ability to problem solve and provide solutions to customer issues + Customer-centric to deliver exceptional service + Comfortable with using digital technology to support the delivery of business goals + Ability to work branch hours, which can include weekends and evenings + Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred Skills/Experience + 1 year of experience processing transactions (cash and/or digital payments) + Motivates others, like teammates, business partners, and specialists, through collaboration + Process-oriented, energetic, detail-oriented and ability to multitask effectively Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$22 hourly 9d ago
Mortgage Loan Officer
Citizens 2.9
Citizens job in Marlton, NJ
At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals. Become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers. Citizens is honored to be a top Lender in the Mortgage sector and is passionate about growing our market share in the states we currently operate. We are currently hiring dedicated Mortgage Loan Officers who proactively identify, build and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. External relationships are the cornerstone of generating new business and may consist of realtors, builders, professional and personal contacts. Our Loan Officers are encouraged to participate in business related development opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their loan needs and advising those customers of appropriate products, terms, and pricing, while gather any additional required information. It will be necessary to generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives. Primary responsibilities include + Go above and beyond for customers - Aspire to deliver outstanding customer service + Drive sales through service - Achieve sales and referral goals by developing a positive customer experience + Build book of business - Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success + Maximize personal productivity - Desire to improve personal efficiency through attention to detail, self-motivation, and adaptability to achieve branch and personal goals + Grow your own capabilities - Actively participate in opportunities to expand knowledge, influencing and interpersonal skills Qualifications, Education, Certifications and/or Other Professional Credentials + BA/BS degree preferred or equivalent experience in residential mortgage sales + Two plus years of retail residential mortgage sales experience + Documented residential mortgage loan volume in the past 12 months of $8 million (minimum) + Established relationships with local referral networks + Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences + Strong computer skills and experience using laptop technology + Successful candidate must meet and follow all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS. Hours and Work Schedule + Hours per Week: 40 + Work Schedule: Monday through Friday Pay Transparency Commissioned based. Individuals in this role have historically earned between $100,000.00 - $250,000.00 per year, based on performance and productivity against commission plan parameters. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. This sales role is commission-based. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 05/31/2026
$45k-63k yearly est. 46d ago
Citizens Banker
Citizens 2.9
Citizens job in Warrington, PA
Starting Salary: $24.50 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you! Using your strong communication and problem-solving skills - along with your broad range of financial knowledge - you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs. You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get + Meaningful work & relationships - You'll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. + Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually + Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. + Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications + High School degree or GED required + 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals + Ability to effectively ask questions and identify needs to improve the customer relationship + Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions + Demonstrated skills in using digital technology to support the delivery of business goals + Aptitude to problem solve and provide solutions to customer issues + Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration + Self-motivated, confident and ability to multitask effectively + Ability to work branch hours, which can include weekends and evenings + Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS. + Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred skills/experience + 1 year cash handling experience Hours and Work Schedule + Hours per Week: 40 + Work Schedule: Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$24.5 hourly 60d+ ago
Private Client Relationship Manager
Citizens 2.9
Citizens job in Newtown, PA
At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team. Primary responsibilities include + Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. + Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives. + Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. + Provide exceptional, high-touch client experiences. + Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. + Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. + Leverage Salesforce CRM to track activity. Measures of Success include + Growth in net new investment assets in collaboration with Wealth Partners. + Growth in new deposits including checking, savings, and CD balances. + Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. + Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials + Bachelor's degree (preferred). + 3 - 5 years of banking, wealth management or other relevant equivalent experience. + Experience working with affluent and high net worth clients. + Required Licenses: SIE, Series 6 (or 7) and Series 63 (or 66) licenses are required at the time of hire. Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after hire. + Demonstrated success in a client-centric, initiative-taking sales environment. + Experience establishing and maintaining relationships with clients and internal partners. + Knowledge of industry regulatory requirements to ensure a sound control environment. + Excellent written and verbal communication skills. Compensation + Salary and opportunity to earn Incentive compensation. + Salary is commensurate with experience. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: M-F; potential Saturday hours #LI-JH1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
$72k-103k yearly est. 8d ago

Citizens Alliance jobs in Philadelphia, PA - 41 jobs

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