In this role, you will be responsible for maintaining acceptable Effectiveness Collection Percentages on NPA delinquent accounts. You'll need to effectively communicate with both internal and external customers to resolve delinquent contracts. You will utilize all internal and external resources available to establish contact, identify appropriate courses of resolution to protect the Company's interest, and to execute the resolution plan in a timely manner. To succeed, you'll need to maintain acceptable levels of productivity; i.e. call volumes, in order to properly service the portfolio and meet or exceed goals (specifically NPA).
Communicate with Lessees that are 91-120-days past due (NPA additions), by telephone, mail and personal contact.
Make resolution arrangements when accepting less than total due.
Assist in negotiating and resolution of insurance issues on delinquent 91-120-day accounts.
Maintain complete and accurate collection notes on collection screens so that others will be able to understand conversations, promises and payment plans arranged with Lessees.
Collect and resolve ending residuals prior to NPA.
Prepare repossession authorization packets as needed.
Meet individual call volume as assigned by management and calls are made in a professional manner.
Perform extensions, rewrites, purchase agreements and forbearance agreements as needed within their authority level or with approval of management.
Notify Supervisor or Manager of any significant situations that may cause harm or loss to the company.
Demonstrate compliance with all bank regulations that apply to your position, and keep up to date on regulation changes.
Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
Must be a high school graduate or equivalent.
Physical Requirements and Working Conditions
lifting up to 25 pounds.
No relocation offered.
Financial Pacific Leasing (A Subsidiary of Umpqua Bank) is a commercial equipment leasing company located in Federal Way, WA. Established in 1975, we are a leader in the leasing industry and we take pride in our employees. We strive to create a work environment that is rewarding, challenging and a fun experience. Qualified Applicants should enjoy working as a team and independently, possess strong communication skills and have experience in working with a fast paced, goal oriented environment. Excellent benefits and retirement package.
Compensation & Benefits:
We offer a competitive total rewards package including base salary and comprehensive benefits. The annualized range for this role is $39,624.00-$41,600.00, and the pay rate for the successful applicant depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, and education. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates cost-effective benefit options including comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, paid time off for vacation, illness, volunteerism, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.$39.6k-41.6k yearly4d ago
Senior Auditor - Wealth Management
*The ideal candidate will be located in Raleigh, NC Charlotte, NC or Morristown, NJ and be able to work a hybrid schedule - 2 days a week in office.$56k-75k yearly est.5d ago
Enterprise Data Consultant (Remote)
Executes initiatives that improve profiling, exception reporting, and issue resolution as well as general fixes for the Enterprise Data Warehouse. This position supports initiatives within the Bank that improve enterprise data quality, governance, and analytics. Documentation - Creates and maintains technical documentation for the Enterprise Data Warehouse, which includes source-to-target mappings, data dictionaries, and other related materials. Responsibilities Data Enhancement - Identifies and implements enhancements for the quality, management, and storage of enterprise data. Creates and maintains technical documentation related to enterprise data.$112k-142k yearly est.5d ago
This remote opportunity manages a team responsible for overseeing the closing of all Small Business Administration (SBA) 504 loans and Owner Occupied Commercial Real Estate loans ("OOCRE"). Reviews required documentation to identify and resolve potential problems in the closing process. Guides and facilitates department activities by coordinating communication between both internal and external parties involved in transactions. Monitors the workflow and performance of assigned staff to ensure accuracy, efficiency, and compliance with all applicable policies while maintaining excellent service quality for Bank clients. Responsibilities Managerial Functions: Establishes and monitors expectations to achieve company and department goals. Ensures compliance with department policies and audit requirements. Manages the training, assessment, and oversight of assigned staff. Loan Support: Manages closing process to resolve any open closing conditions. Oversees team efforts to ensure pre-closing requirements are satisfied, including the review of necessary documentation and due diligence. Drives team activities to support and enhance department objectives, strategically seeking to achieve sales, service, and closing goals. Auditing: Performs pre-closing audits of all submitted documents and conditions to ensure Bank & SBA eligibility. Loan Closing: Oversee all activities and reporting of processing and closing SBA 504 & OOCRE loans. Directs all aspects of the loan closing process to ensure accuracy and compliance with Bank & SBA policies and procedures. Coordinates internal team and outside Referral Partners as needed to streamline the closing process. The base pay for this position is relative to your experience but the range generally for California is $100,584 to $174,345 per year. First Citizens offers a competitive, comprehensive benefits program which you can review here: https://jobs.firstcitizens.com/benefits. Qualifications Bachelor's Degree and 6 years of experience in Credit Administration with SBA servicing, closing, or underwriting OR High School Diploma or GED and 10 years of experience in Credit Administration with SBA servicing, closing, or underwriting Preferred Qualifications: Detailed knowledge of loan closing documentation and requirements Proficient with computers, software, applications, and applicable mainframe systems. Ability to train, coach, develop, and motivate direct reports. Strong communication skills (verbal and written) Prior experience in SBA 7a and USDA desired but not required Prior experience in SBA 504 Wholesale lending desired but not required$41k-67k yearly est.8d ago
The Position: We're looking for a Funding Coordinator to join our team in our Federal Way, WA office.$41.9k-43.7k yearly6d ago
.NET Developer III (REMOTE)
Head of Platform Security Operations
May work remotely pursuant to First Citizens' Remote Work Guidelines policy.$112k-143k yearly est.13d ago
Risk Analyst II - Model Validation (Remote)
This position is responsible for researching, developing, data gathering, and executing risk procedures on an advanced level in support of assigned business units. Evaluates potential losses while implementing solutions to minimize or eliminate risk. Recommends improvements to current processes and procedures, and ensures compliance with relevant rules and regulations. May occasionally guide less experienced analysts in the work group. Responsibilities Identifying Risk - Creates and implements methods of risk evaluation. Develops strategies or solutions to address evaluation results. May create models or simulation scenarios to test risk conditions. Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. Operational Support - Supports business processes by responding to inquiries, addressing issues, and performing other operational tasks. May serve as a risk resource to management and other associates, including production of documentation, presentations, or other materials to educate on risk policies and procedures. Reporting - Produces reports based on data analysis, company trends, and risk factors. Identifies patterns, problems, and areas of improvement. Qualifications Bachelor's Degree and 1 years of experience in Risk Analytics or Analytics OR High School Diploma or GED and 5 years of experience in Risk Analytics or Analytics$62k-89k yearly est.5d ago
Technical Lead, Commercial Digital Banking - Remote
As a Tech Lead, this role will support the bank's Commercial Digital Banking efforts. This position drives the development of cost-effective applications that address business needs while aligning with the Bank's long-term technology goals. Additionally, the manager determines the needs of assigned business areas through partnership and strategic collaboration. This role translates needs into functional projects and technological solutions. The position oversees projects to produce effective results and to maximize the return on investment. Responsibilities Team Leadership - Mentors and trains team members. Utilizes expertise to provide guidance, feedback, and direction on complex matters. Assists in the communication of performance results and expected behaviors for success. Project Management - Leads specialized technical projects to include development of time estimates, determining scope, and addressing potential impacts. Business Support - Provides insight to management allowing the strategic alignment of technologies with business needs. Facilitates system modifications or architectural changes. Effectively collaborates with others on technical issues and initiatives, acting as the primary escalation point for technology-related team concerns across the enterprise. Technical Expertise - Maintains a strong knowledge of Bank technologies, processes, procedures, and industry standards. Serves as a resource on one or more specialized technologies to management, associates, and cross-platform teams. Qualifications Bachelor's Degree and 8 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering OR High School Diploma or GED and 12 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering Java 11 and above, preferably includes Java 17 familiarity (Quarkus knowledge a plus) Spring and Spring Boot, Spring MVC, Spring integration, Spring batch Maven and/or Gradle React JS (or similar JS based UI framework) Integration and interface design with SOAP and REST based APIs Microsoft SQL DB/JDBC database design and data access integration from service layers Docker images and containerization Kubernetes and/or cloud based container management eco-systems (familiarity with Rancher a plus) Any certifications around Java/other stacks development for cloud deployments or Kubernetes or CI/CD pipelines, a plus Application monitoring and troubleshooting tools like Dynatrace etc. IntelliJ and/or Eclipse IDE and related tooling and integration. Git based source control and knowledge of GitOps Agile methodology and sprint-based delivery Confluence and JIRA, and other integrations like Synapse RT/ALM tools MQ messaging and integration Application Integration SAML/OIDC based SSO Working with Linux based environments and shell scripts. Azure DevOps 2019 or above, knowledge of code promotion via CI/CD pipelines via Azure DevOps 2019. Jenkins familiarity optional. Code quality metrics and code review/quality control process knowledge and automation tools for pipeline integration; SonarQube or similar tool knowledge Artifactory or similar repository for managing application artifacts Secure coding practices and understanding OWASP/CVE remediation Performance and automation tools and process understanding. Service delivery and production support knowledge. Familiarity with ServiceNow, a plus Automated batch and file processing knowledge; CTRL M knowledge a plus. Knowledge of industry standards for Banking, Treasury and Payment systems - ISO 20022 and/or EDI etc.$100k-121k yearly est.5d ago
Private Banking Assistant Service Manager
First Hawaiian Bank is currently seeking a Private Banking Assistant Service Manager to join our Private Banking Division.$42k-53k yearly est.34d ago
Design & Construction Project Manager (Remote)
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Identity & Access Management Engineer
May work remotely pursuant to First Citizens' Remote Work Guidelines policy.$92k-115k yearly est.12d ago
Benefits Insurance Producer - WesBanco Ins
Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Benefits Insurance Producer - WesBanco InsUOV RemoteWestern PA37.5 High School Diploma or GED required.$52k-80k yearly est.29d ago
Senior Information Security Analyst
May work remotely pursuant to First Citizens' Remote Work Guidelines policy.$97k-123k yearly est.12d ago
BBS Closing Specialist - Loan Doc & Funding Control
Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). BBS Closing Specialist - Loan Doc & Funding ControlSOK RemoteUpper Ohio Valley37.5 High School Diploma or GED$35k-52k yearly est.25d ago
Director and Relationship Manager-Healthcare Finance - Remote
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IT Software Asset Manager (Remote)
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Audit Project Manager I - Risk
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Customer Service Associate - Customer Service Center
Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). SUMMARY: The Customer Service Associate is a member of the WesBanco contact center. Customer Service Associate - Customer Service CenterMA RemoteMid Atlantic40 High school diploma or GED.$31k-36k yearly est.39d ago
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Citizens Bank & Trust may also be known as or be related to Citizens Bank & Trust and Citizens Bank and Trust Company.