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Citizens Financial Group Overview

Citizens Financial Group, Inc. is an American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, South Carolina, Pennsylvania, Rhode Island and Vermont.
The staff at Citizens Financial Group come from unusually diverse demographic backgrounds. The company is 44.5% female and 35.0% ethnic minorities. Despite its diversity in other areas, Citizens Financial Group employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 68.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. Citizens Financial Group has great employee retention with staff members usually staying with the company for 3.5 years. The average employee at Citizens Financial Group makes $83,855 per year. In comparison, some of its highest paying competitors, like INTL FCStone, TIAA FSB Holdings, and Morgan Stanley, pay $96,116, $93,988, and $87,756, respectively.
Citizens Financial Group is an industry leader with 18,100 employees and an annual revenue of $5.3B that is headquartered in Rhode Island.

The Organization’s Mission

To deliver the best possible banking experience.







Founded in



Providence, RI


Organization Type


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The Team At Citizens Financial Group

Key People
  • Lawrence Fish (CEO)
  • Ben Blakesley (SVP, Head Of Social Media And Editorial Content)
  • Sally Hayward (Vice President, Strategic Marketing & Communications)
  • Bruce Van Saun (ceo)
  • Beth Johnson (Chief Marketing Officer And Head Of Virtual Channels)
  • Hilary Giesler (VP, Digital Media Manager)
  • Susan Lamonica (Chief Human Resources Officer)
The Inside Scoop
Citizens Financial Group, Inc. is one of the nation's oldest and largest financial institutions. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens works with customers to offer tailored advice, ideas, products and solutions designed to help them reach their financial potential. In addition, we invest our dollars and time where we live and work, enhancing quality of life and economic vitality in the communities we serve.
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The Culture At Citizens Financial Group

Information provided by the company
We'd love to have you. You'll work with very welcoming people and be an impact player as you partner with senior leaders to drive our people priorities. Your thought partnership and influence will be valued and you'll be excited to see your ideas come to life!
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We collaborate with public, private, and community organizations to develop neighborhoods, transform lives, and stimulate economic renewal. Strengthening communities through partnerships is at the core of our growing sponsorship team.
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Generates a climate of confidence in the success of the business. Encourages a culture that values diversity, promotes feedback, supports continuous professional development and recognizes the value of lessons learned.
We'd love to have you. Demonstrated personal passion in the pursuit of better solutions for our customers.
Through a teamwork oriented approach and a variety of leading product solutions, we make a difference by focusing on the relationship with the customer-not just the transaction-to strengthen local businesses and the communities around them in unique and personalized ways.
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Citizens Financial Group Reviews

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Citizens Financial Group Rankings

Citizens Financial Group is ranked #6 on the Best Companies to Work For in Rhode Island list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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Citizens Financial Group Salaries

How much does Citizens Financial Group pay?
The national average salary for a Citizens Financial Group employee in the United States is $83,855 per year. Employees in the top 10 percent can make over $152,000 per year, while employees at the bottom 10 percent earn less than $46,000 per year.
Salary Score
Average Employee Earnings

Citizens Financial Group Salaries By Job Title

While Citizens Financial Group employees earn an average yearly salary of $83,855, different roles can command different wages. Some of the job titles with high salaries at Citizens Financial Group are marketing vice president, finance vice president, solutions architect, and security technician. A worker with the title marketing vice president salary at Citizens Financial Group can earn an average yearly salary of $237,322. Some of the other roles at Citizens Financial Group are custodian and customer service representative. A worker with the title custodian at Citizens Financial Group earns an average salary of $23,607 per year.
Job Title
Average Salary
Marketing Vice President
Salary Range210k - 267k$237k$237,322
Finance Vice President
Salary Range136k - 193k$163k$162,659
Solutions Architect
Salary Range110k - 145k$126k$126,433
Security Technician
Salary Range112k - 139k$125k$125,198
Risk Manager
Salary Range101k - 141k$120k$119,910
Senior Software Engineer
Salary Range98k - 136k$116k$116,252
Compliance Officer
Salary Range88k - 140k$112k$111,732
Lead Application Developer
Salary Range100k - 122k$111k$110,865
Business Banking Officer
Salary Range97k - 119k$108k$107,787
Quantitative Analyst
Salary Range84k - 130k$105k$105,385

Citizens Financial Group Careers

On average, employees at Citizens Financial Group stay with the company for 3.5 years. Employees most commonly join Citizens Financial Group after leaving Bank of America. When they leave Citizens Financial Group, they most frequently get their next job at Bank of America.

Average Length of Employment

5.0 years
Wells Fargo
2.9 years

Top Employers Before Citizens Financial Group

Top Employers After Citizens Financial Group

Citizens Financial Group Employee Demographics

Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Citizens Financial Group Employees Education

Of the 18,100 employees at Citizens Financial Group, 19.1% attended University of Rhode Island. Employees at Citizens Financial Group most frequently majored in Business, and most employees’ highest level of education is a Bachelors.

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Citizens Financial Group Employee Political Affiliation

Citizens Financial Group employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Citizens Financial Group employee was by Lawrence Fish. Lawrence Fish donated $50,800 to the Democratic Party.

Employee Political Donations

NameJob TitlePartyDonation
Lawrence FishPresident/Chief Executive Officer
Lawrence Fish
President/Chief Executive Officer
President/Chief Executive Officer
Democratic Party
Democratic Party
$50,800Democratic Party
Kevin ChristensenBanker
Kevin Christensen
Democratic Party
Democratic Party
$4,738Democratic Party
Donald McCreeBanker
Donald McCree
Republican Party
Republican Party
$4,000Republican Party
Kenneth RobinsonSenior Vice President
Kenneth Robinson
Senior Vice President
Senior Vice President
Democratic Party
Democratic Party
$3,750Democratic Party
Bruce Van SaunChief Executive Officer
Bruce Van Saun
Chief Executive Officer
Chief Executive Officer
Republican Party
Republican Party
$2,000Republican Party
Malcolm GriggsBanker
Malcolm Griggs
Democratic Party
Democratic Party
$2,000Democratic Party
Gary MagnusonExecutive
Gary Magnuson
Republican Party
Republican Party
$2,000Republican Party
Pasquale NuzzoBanker
Pasquale Nuzzo
Republican Party
Republican Party
$2,000Republican Party
John WoodsFinance
John Woods
Republican Party
Republican Party
$2,000Republican Party
Andrea CroweAttorney
Andrea Crowe
Democratic Party
Democratic Party
$1,440Democratic Party
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Citizens Financial Group Employment Videos

Citizens Financial Group Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


> $1B

Founded in


Organization type


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Citizens Financial Group Subsidiaries

Subsidiaries to Citizens Financial Group include CCO Mortgage. Employees at the parent company, Citizens Financial Group, earn $83,855 whereas employees at CCO Mortgage earn $45,579, on average.
Average Salary
CCO Mortgage
Salary Range33k - 62k$46k$45,579

Citizens Financial Group Competitors

Some of the competitors of Citizens Financial Group are INTL FCStone, TIAA FSB Holdings, and Morgan Stanley. The average salaries at INTL FCStone rank the highest, with their employees earning an average salary of $96,116 per year. The salaries at TIAA FSB Holdings average $93,988 per year, and the salaries at Morgan Stanley come in at $87,756 per year.
Average Salary
Salary Range70k - 130k$96k$96,116
TIAA FSB Holdings
Salary Range72k - 122k$94k$93,988
Morgan Stanley
Salary Range62k - 122k$88k$87,756
Raymond James
Salary Range47k - 96k$67k$67,340
Capital One
Salary Range46k - 93k$66k$65,754
Ameriprise Financial
Salary Range44k - 88k$63k$62,958
JPMorgan Chase
Salary Range41k - 90k$61k$61,216
Bank of the West
Salary Range41k - 84k$59k$58,876
Salary Range37k - 88k$58k$57,698
Bank of America
Salary Range36k - 87k$57k$56,912

Frequently Asked Questions about Citizens Financial Group

When was Citizens Financial Group founded?

Citizens Financial Group was founded in 1828.

How many Employees does Citizens Financial Group have?

Citizens Financial Group has 18,100 employees.

How much money does Citizens Financial Group make?

Citizens Financial Group generates $5.3B in revenue.

What industry is Citizens Financial Group in?

Citizens Financial Group is in the bank industry.

What is Citizens Financial Group's mission?

Citizens Financial Group's mission statement is "To deliver the best possible banking experience."

What type of company is Citizens Financial Group?

Citizens Financial Group is a public company.

Who are Citizens Financial Group's competitors?

Citizens Financial Group competitors include Bank of America, Wells Fargo, KeyBank, U.S. Bank, CCO Mortgage, Bank of the West, Rockland Trust, JPMorgan Chase, M&T Bank, SunTrust Banks, American Financial Group, BB&T, The PNC Financial Services Group, INTL FCStone, Raymond James, TIAA FSB Holdings, Capital One, Morgan Stanley, Regions Financial, Ameriprise Financial.

Who works at Citizens Financial Group?

Lawrence Fish (CEO)

Ben Blakesley (SVP, Head Of Social Media And Editorial Content)

Sally Hayward (Vice President, Strategic Marketing & Communications)

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Are You An Executive, HR Leader, Or Brand Manager At Citizens Financial Group?

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Updated December 31, 2020

Zippia gives an in-depth look into the details of Citizens Financial Group, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Citizens Financial Group. The employee data is based on information from people who have self-reported their past or current employments at Citizens Financial Group. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Citizens Financial Group and its employees or that of Zippia.

Citizens Financial Group may also be known as or be related to Citizens Financial Group, Inc., Citizens Financial Group Inc, CITIZENS FINANCIAL GROUP INC and Citizens Financial Group.