Citizens Financial Group jobs - 1,834 jobs

Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As a Data & AI Product Strategy Leader you will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. Specific Responsibilities Strategic Coordination & Program Enablement * Design and implement horizontal routines and governance structures that support cross-functional collaboration. * Ensure strategic alignment between data product initiatives and enterprise transformation goals. * Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. Product Leadership & Customer Advocacy * Step into product management roles when needed to ensure continuity and customer-centric delivery. * Promote a product mindset across teams, focusing on solving customer problems rather than executing predefined requirements. * Guide prioritization and decision-making to maximize business value and user impact. Problem Solving & Escalation Management * Identify and address risks, inefficiencies, and blockers across delivery teams and workstreams. * Facilitate structured problem-solving and escalation processes to maintain momentum and resolve issues. * Act as a strategic partner to product and analytic teams navigating complex challenges. Communication & Stakeholder Engagement * Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. * Build trust and foster collaboration across diverse stakeholder groups, including technology, business, and executive leadership. * Mediate conflicts and promote shared ownership of outcomes. Budgeting & Financial Oversight * Support financial planning, budgeting, and resource allocation for data product initiatives. * Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. * Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. Qualifications Experience & Skills * Proven experience managing financial performance and metrics for programs or small business units. * Familiarity with strategic frameworks such as OKRs (Objectives and Key Results). * Prior experience in product management or leading complex technology delivery projects. * Demonstrated ability in strategic planning and long-term solution development. * Strong analytical and structured problem-solving capabilities. * Excellent relationship-building and stakeholder management skills. * Exceptional verbal and written communication abilities. * Experience working in a matrixed environment with cross-functional teams. * Consultative mindset with the ability to influence decisions, guide teams, and shape strategy through thoughtful engagement and framing. Education & Certifications * Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday - Friday * Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist III within JPMorganChase, you will play a crucial role in managing customer accounts and handling inquiries and requests. Your work will involve processing, clearing, servicing, researching, and settling transactions, ensuring the smooth operation of our financial services. You will be expected to apply your broad knowledge of transaction management protocols and processes and use your developing skills in areas such as artificial intelligence, automation, and data & tech literacy to enhance our services. Your ability to coach and manage conflicts will be key in maintaining a positive work environment and ensuring customer satisfaction. While your work will be guided by established procedures, your developing strategic thinking and innovation skills will be valuable in contributing to solutions for new issues. **Job responsibilities** + Process, clear, service, research, and settle transactions in accordance with established procedures, using your developing knowledge of automation and artificial intelligence + Handle customer inquiries and requests, such as balance inquiries and account maintenance, ensuring a positive customer experience at all touchpoints + Contribute to the resolution of new issues by applying your developing strategic thinking and innovation skills, within the limits of standard policies and procedures + Assist in the training of new employees, leveraging your developing coaching and mentoring skills to facilitate their growth and development + Participate in projects aimed at enhancing the customer experience, using your developing market product knowledge and data & tech literacy skills to offer continuous insight and drive impact **Required qualifications, capabilities, and skills** + Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions + Demonstrated ability to handle customer inquiries and requests, with a focus on maintaining a positive customer experience at all touchpoints + Experience with automation and artificial intelligence tools and techniques, with a focus on their application in transaction management + Developing skills in coaching and conflict management, with the ability to assist in the training of new employees and contribute to a positive work environment + Developing skills in strategic thinking and innovation, with the ability to contribute to solutions for new issues within the limits of standard policies and procedures + High school diploma or GED required **Preferred qualifications, skills, and capabilities** + Familiarity or developing knowledge of automation and process optimization tools or technologies. Schedule: Tuesday - Saturday, 1: 30 pm EST to 10:00 pm EST Shift differential: 10% This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210689565 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $78,000.00-$129,000.00; Jersey City,NJ $78,000.00-$129,000.00; Chicago,IL $64,000.00-$115,000.00; Palo Alto,CA $78,000.00-$129,000.00; Seattle,WA $78,000.00-$129,000.00 About the Program At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide. The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set. Please refer to our ReEntry Overview page for further information regarding the Program. Commercial Bank The CB Product organization is responsible for scaling and integrating payments platforms across Commercial Banking and the Corporate & Investment Bank, by defining the product strategy, segmenting clients and packing solutions against these segments, determining the end-to-end delivery strategy, managing product launches and enabling the sales teams. Segments: CLIENT SOLUTIONING, COMMERCIALIZATION, INDUSTRY SOLUTIONS, PRODUCT EXPERIENCE What We Look For: Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.

Corporate Security and Resilience Investigator II position will lead investigations, including Internal investigations of a sensitive nature. Position contributes to various types of investigations, including complex financial crime. This is achieved by providing an independent and objective investigation service enterprise wide that applies rigorous, lawful and professional practices and principles. Primary responsibilities include * Provide independent, professional, and objective investigative services to business stakeholders. * Delivering reliable, high-quality, fact-finding investigation reports that identify the relevant key issues and objective conclusions. * Identify key control issues by the gathering, analysis and objective interpretation of relevant complex evidence and by conducting formal and informational interviews with relevant employees. * Independent contact and engagement with suspects, victims and witnesses related to potential frauds/crimes. * Make determination on when to involve legal, human resources/employee relations, and senior management on sensitive incidents. * Ensure the delivery of work undertaken is consistent with and targeted to the issues subject to investigation and resolution * Provide court testimony as appropriate. * Makes determination if evidence is sufficient for criminal complaints. * Work independently on investigative actions while collaborating with local, state and federal law enforcement agencies on prosecution efforts. * Comply with all local, state and federal laws. * Ensure clear knowledge and understanding of SAR Program compliance. Qualifications, Education, Certifications and/or Other Professional Credentials * Five (3) years of relevant experience in similar investigations capacity. * Five (3) years of broker-dealer, compliance, financial or operational audits/investigations or related experience. * Knowledge of rules, regulations, and guidelines governing the securities industry. * Experience with social media, OSINT, payments, investments research * Knowledge of FINRA/SEC investigative best practices * Competence using a desktop computer with the full suite of office software applications. * Bachelor's degree in finance or related field * Certified Fraud Examiner certification preferred. Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday - Friday. Work outside of normal business hours and overnight travel may be required. Pay Transparency The salary range for this position is $60,234 - $90,351 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

The Custodian Technician role within Real Estate Operations has responsibility for routine office cleaning and light carpentry repairs with cleaning being a major focus of this role. In this role you will respond to colleague and business requested work orders and have a routine schedule of work orders. Job Benefits * Health Benefits * Company vehicle * Company cell phone * Company tools/cleaning supplies * Company uniform, including shoes & and seasonal wear as needed Responsibilities * Cleaning, stocking and supplying designated facility areas on a regular basis (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, trash removal, etc.). * Inspecting bank facilities on a routine basis while cleaning and repairing items as required * Responding to emergency and non-emergency service requests and prioritizing work order response * Referring to vendors if necessary, via work order system * Closing out work orders upon completion; via iPad or Computerized Maintenance Management System * Completing work order correctly with minimal call backs * Providing minor office relocations of furniture and / or contents * Communicating in a pleasant and professional manner with internal and external customers * Maintaining inventory of supplies, tools and materials and purchasing supplies at the best available price * Execute periodicals for deep cleaning tasks and special projects when required Qualifications * 1 or more years of experience in janitorial and light carpentry role * Proven customer service experience and/or abilities * Competent use of MS Office applications to include MS Excel, Visio, PowerPoint and Word * Ability to travel as required * Demonstrated written and verbal communications skills * Ability to work under pressure with efficiency and accuracy * Ability to plan and prioritize workload Education, Certifications and/or Other Professional Credentials * High School Degree or Equivalent * Valid Driver's License, required Hours and Work Schedule * Hours per Week: 40, overtime available * Work Schedule: Monday - Friday 5:30am - 2:00pm Pay Transparency * The salary range for this position is $20.30 - $21.00 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. * We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

As a Principal Data Scientist, you will lead the strategic application of Generative AI across the bank, leveraging Large Language Models (LLMs) to drive innovation, improve operational efficiency, and enhance customer and employee experiences. This role requires deep expertise in NLP, hands-on experience with Generative AI tools, and the ability to guide teams in responsibly integrating these technologies into business processes. Key Responsibilities * Lead the design and implementation of solutions using LLMs and Generative AI tools for complex workflows and processes. * Partner with business, risk, compliance, and technology teams to identify high-impact use cases and ensure responsible AI deployment. * Guide data preparation efforts, including sourcing, cleaning, and structuring data for LLM input and evaluation. * Evaluate model performance, conduct error analysis, and iterate on prompt engineering and fine-tuning strategies where applicable. * Stay ahead of emerging trends in Generative AI and NLP, and assess their relevance to banking applications. * Mentor junior data scientists and contribute to the development of best practices for AI adoption across the organization. * Communicate technical concepts and findings clearly to executive stakeholders, regulators, and cross-functional teams. Qualifications * Required: * 7+ years of experience in data science, machine learning, or applied AI. * Proven experience applying Generative AI and LLMs in production or pilot environments. * Strong proficiency in Python and experience with NLP libraries and frameworks (e.g., LangChain, Autogen, Strands, etc.). * Deep understanding of NLP techniques and their practical applications. * Experience working with unstructured data and integrating AI solutions into business workflows. * Strong communication and leadership skills, including technical writing and stakeholder engagement. * Preferred: * Experience with prompt engineering, model evaluation, and LLM orchestration. * Familiarity with cloud platforms and MLOps tools. * Experience interacting with model validation teams and regulators. Education * Required: Master's or Ph.D. in Computer Science, Mathematics, Statistics, or a related field. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday - Friday * Hybrid: 4 days on site at a Citizens Corporate Office, 1 day remote #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

JobID: 210698047 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $128,250.00-$205,000.00 We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world's largest bank. On the Data and Analytics Productivity and Transformation Team, we're dedicated to reinventing how data and analysis drives business outcomes. Our mission is to empower analysts with AI-powered tools and enable deeper, higher-value work for our clients. We champion skill development and change management, ensuring all data and analytics professionals can thrive in this new AI environment. By commercializing innovative AI Platforms, Tools, Systems and Products and fostering a culture of experimentation, we deliver measurable productivity improvements and accelerate the adoption of cutting-edge capabilities. As the AI Deployment Manager on the Data and Analytics Productivity and Transformation Team, you will lead the evaluation, selection, and deployment of both in-house and third-party AI solutions to drive adoption and measurable impact across analytics teams. Leveraging existing proprietary solutions and dozens of others, you'll implement a standardized evaluation framework, coordinate hands-on testing with diverse analyst groups, and capture feedback through unified scorecards. You will facilitate the adoption of integrated solutions, eliminate redundant ETL work, and streamline stakeholder requests using AI-driven tracking. Additionally, you'll commercialize innovative use cases-such as code generation and knowledge bases-support NLP data visualization rollouts and prepare for business user testing of advanced "talk to data" solutions. Through collaboration with key partners, you'll ensure solutions are rigorously tested, effectively adopted, and aligned with priorities to empower analysts to focus on higher-value work and accelerate the analytics transformation at Chase. Job Responsibilities: * Influence the direction of internal tools and platforms while exploring, developing and sourcing AI tools tailored to evolving business needs. * Liaise with AI focused teams that are building proofs of concept. * Lead robust evaluations of both in-house AI solutions and external third-party vendors to identify and implement high-impact, high-adoption technologies. * Establish, customize and maintain a standardized, criteria-driven decision-making process for evaluating and selecting analytic tools and solutions. * Coordinate and support hands-on testing programs with diverse analyst groups, ensuring real-world feedback and broad participation. * Capture and analyze tester feedback using unified scorecards and structured evaluation criteria to ensure consistency and comparability. * Facilitate the adoption and scaling of integrated agentic solutions and multiple point solutions across analytics teams. * Commercialize innovative use cases, such as code generation and knowledge bases, and support the rollout of NLP data visualization and "talk to data" solutions. * Collaborate with key partners to drive solution deployment, conduct regular progress check-ins, and ensure alignment with strategic objectives and OKRs. Required Qualifications, Capabilities and Skills: * BS Degree and 5+ years in business analytics, consulting, or solution design roles with significant experience leading large-scale analytics initiatives across complex organizations. * Success managing cross-functional teams and driving organizational change implementing standardized frameworks, piloting new technologies, and achieving measurable business outcomes. * Ability to evaluate and implement analytics tools and technologies, both in-house and third-party. * Experience with data analytics platforms, machine learning concepts, and related technologies (e.g., Databricks, Snowflake, NLP tools). * Adept at leading complex projects, coordinating cross-functional teams, and delivering results on time. * Capacity to design and execute structured evaluation frameworks, pilot programs, and user testing scenarios. * Focused on delivering measurable outcomes, such as productivity improvements, cost savings, or enhanced user satisfaction. * Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical, non-technical, and senior audiences * Experience and ability to collaborate, influence, and build consensus among senior leaders, technical teams, and business stakeholders to align on priorities and drive adoption of innovative solutions. * Knowledge of data management and analytics organizations, quantitative methods, and work product development processes Preferred qualifications, capabilities, and skills * Advanced degree in an applicable STEM field * Excellent analytical skills with the ability to assess solution effectiveness, identify gaps, and recommend improvements. * Ability to drive adoption of new tools and processes, including training, communication, and change management initiatives. * Clearly articulate technical concepts, present findings, and influence decision-making at all organizational levels. * Comfortable working in a fast-paced, evolving environment and quickly adapting to new technologies, methodologies, and business needs.

The landscape maintenance technician role within Real Estate Operations has the responsibility for routine landscape maintenance, light building maintenance/carpentry repairs, and light cleaning. The primary focus of this role will be to maintain grass, trees, shrubbery, and ground surface covers. In this role you will respond to colleague and business requested work orders and have a routine schedule of work orders to complete. Benefits: Health benefits All tools and supplies provided Use of a company vehicle during work hours Primary responsibilities include: Perform groundskeeping and building maintenance duties as required Mow lawns either by hand or using a riding lawnmower Landscape by planting, trimming, and maintaining flowers, grass, shrubs, bushes, and small trees. Shovel snow from walkways and apply traction as needed Clean parking lots, sidewalks, and all exterior areas while performing routine groundskeeping Perform spring and fall cleanups to remove excess debris, leaves, and trim landscaping Perform minor repairs and maintenance procedures on equipment utilized in groundskeeping Install new hardscaping, river rock, fencing, signage, and other furnishings as required Pressure wash building exterior and refresh parking lot painting as needed Clean gutters and roof drains of debris Respond to emergency and non-emergency service requests and prioritize work order response Refer work to vendors if necessary, via work order system Closing out work orders upon completion; via iPad or Computerized Maintenance Management System Maintain inventory of supplies, tools and materials and purchasing supplies at the best available price Communicate in a pleasant and professional manner with internal and external customers Ensure all tools, equipment, and vehicles are maintained and utilized in a safe manner consistent with established standards Qualifications: 2 or more years of experience in commercial landscape maintenance Experience driving larger vehicles such as box trucks & pickup trucks with trailers Proven customer service experience and/or abilities Competent use of MS Office applications to include MS Excel, Word, Outlook Ability to travel as required Demonstrated written and verbal communication skills Ability to work under pressure with efficiency and accuracy Ability to plan and prioritize workload Ability to work outside in all types of weather to complete jobs safely Proven track record to work independently and prioritize multiple tasks to assure successful timely completion of all Comfortable working at heights (ladders, roof top, etc) Ability to lift up to 50 pounds Education, Certifications, and/or Professional Credentials: High School Diploma or Equivalent Valid Drivers License, required Hours & Work Schedule: Hours per Week: 40 Work Schedule: Monday through Friday with some weekend or overtime Potential change of schedule during winter months working nights/weekends. 2 week notice will be provided before any change in schedule, barring emergencies

Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get * Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. * Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually. * Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. * Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications * High School degree or GED * Minimum of 6 months experience processing transactions (cash and/or digital payments) * Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers * Strong listening and communication skills * Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship * Ability to problem solve and provide solutions to customer issues * Customer-centric to deliver exceptional service * Comfortable with using digital technology to support the delivery of business goals * Ability to work branch hours, which can include weekends and evenings * Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred Skills/Experience * 1 year of experience processing transactions (cash and/or digital payments) * Motivates others, like teammates, business partners, and specialists, through collaboration * Process-oriented, energetic, detail-oriented and ability to multitask effectively Hours & Work Schedule * Hours per Week: 20 * Work Schedule: Varies with branch needs and may include weekends and evenings * Pay Transparency * The salary range for this position is $19.00 - $27.00 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Awards We've Received Age-Friendly Institute's Certified Age-Friend Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion" Human Rights Campaign Corporate Equality Index 100 Award

The Credit Risk Professional will be a critical member of the Home Equity Credit Risk Team, generating the statistical analysis used to inform credit strategy. Will work with our data resources to formulate policy recommendations, communicate those recommendations to important stakeholders, and collaborate with diverse teams to see those recommendations implemented successfully. Will be expected to wear multiple hats, solving problems across the full credit lifecycle and will have the opportunity to take ownership of solutions and see them through to completion in a fast-paced, challenging environment. Primary responsibilities include: * Utilize analytical and technical skills to uncover insights, develop policy recommendations, and solve critical business problems. * Work with proprietary Citizens data in conjunction with bureau data, property data and alternative data sources to shape credit risk strategy. * Analyze portfolio trends and investigate emerging risks to drive optimization of credit policy in a constantly evolving landscape. * Design statistical and mathematical models for reporting and predictive analytics. * Develop, automate and deliver regular reports and communications to senior management. * Communicate recommendations and insights to key stakeholders to influence decision making. * Collaborate with diverse teams to see strategy proposals implemented successfully. Qualifications: * 3+ years of Credit Risk experience - preferably real estate lending (mortgage and/or home equity). * 2+ years of relevant experience in a quantitative role utilizing statistical programing languages. * 2+ years Quantitative Skills - ability to develop and implement effective portfolio management routines that monitor key metrics, benchmark performance vs. peers, and identify emerging trends. * Expertise with one or more of the following technologies required: SQL, Python, R, Tableau. * Ability to drive actionable outcomes from analytical insight and effectively communicate findings and recommendations to business leadership. * Exceptional problem-solving acumen with ability to think strategically. * Time Management - ability to prioritize competing assignments and thrive in a fast-paced results orientated environment. Education: * Bachelor's degree in quantitative discipline required (Finance, Mathematics, Computer Science, Statistics, Engineering, etc.). * Masters/PhD in a quantitative discipline preferred. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday-Friday * Hybrid: 4 days per week onsite at a Citizens Corporate Office, 1 day remote Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

Starting Salary: $24.50 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you! Using your strong communication and problem-solving skills - along with your broad range of financial knowledge - you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs. You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get * Meaningful work & relationships - You'll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. * Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually * Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. * Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications * High School degree or GED required * 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals * Ability to effectively ask questions and identify needs to improve the customer relationship * Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions * Demonstrated skills in using digital technology to support the delivery of business goals * Aptitude to problem solve and provide solutions to customer issues * Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration * Self-motivated, confident and ability to multitask effectively * Ability to work branch hours, which can include weekends and evenings * Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS. * Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred skills/experience * 1 year cash handling experience Hours and Work Schedule * Hours per Week: 40 * Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency The salary range for this position is $24.69- $26.84 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Awards We've Received Age-Friendly Institute's Certified Age-Friend Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion" Human Rights Campaign Corporate Equality Index 100 Award

When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this. As a Senior Manager of Software Engineering at JPMorganChase within the Business Banking Technology , you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities. **Job responsibilities** + Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks + Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures + Ensures successful collaboration across teams and stakeholders + Identifies and mitigates issues to execute a book of work while escalating issues as necessary + Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team + Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation **Required qualifications, capabilities, and skills** + 10 years or more experience in software engineering + Experience leading teams of technologists + Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives + Experience with hiring, developing, and recognizing talent + In-depth knowledge of the services industry and their IT systems + Practical cloud native experience + Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines **Preferred qualifications, capabilities, and skills** + Hands on experience working at code level + Experience leveraging generative AI tools and cloud native architectures + Programming and Frameworks: Java, Spring Boot, Microserives, REST API's Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals. Become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers. Citizens is honored to be a top Lender in the Mortgage sector and is passionate about growing our market share in the states we currently operate. We are currently hiring dedicated Mortgage Loan Officers who proactively identify, build and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. External relationships are the cornerstone of generating new business and may consist of realtors, builders, professional and personal contacts. Our Loan Officers are encouraged to participate in business related development opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their loan needs and advising those customers of appropriate products, terms, and pricing, while gather any additional required information. It will be necessary to generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives. Primary responsibilities include * Go above and beyond for customers - Aspire to deliver outstanding customer service * Drive sales through service - Achieve sales and referral goals by developing a positive customer experience * Build book of business - Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success * Maximize personal productivity - Desire to improve personal efficiency through attention to detail, self-motivation, and adaptability to achieve branch and personal goals * Grow your own capabilities - Actively participate in opportunities to expand knowledge, influencing and interpersonal skills Qualifications, Education, Certifications and/or Other Professional Credentials * BA/BS degree preferred or equivalent experience in residential mortgage sales * Two plus years of retail residential mortgage sales experience * Documented residential mortgage loan volume in the past 12 months of $8 million (minimum) * Established relationships with local referral networks * Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences * Strong computer skills and experience using laptop technology * Successful candidate must meet and follow all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS. Pay Transparency Commissioned based. Individuals in this role have historically earned between $100,000.00 - $250,000.00 per year, based on performance and productivity against commission plan parameters. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. This sales role is commission-based. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

JobID: 210697046 JobSchedule: Full time JobShift: Day : As a Data & Marketing Systems Quant Analytics Manager on the Performance Marketing Operations and Transformation team , you will roll up your sleeves to design, implement, and optimize data-driven targeting strategies. You'll be hands-on in campaign execution, collaborating with Marketing, Sales, Technology, and Product teams. Your work will establish best practices for data management, drive standardization, and promote a culture of analytics-driven marketing excellence through direct, practical involvement. Job responsibilities * Develop and implement data management strategies for marketing execution through hands-on analysis and solution building * Leverage data from multiple systems of record to refine customer targeting and optimize performance metrics with direct data manipulation * Drive adoption of best practices for standardization and reusability of marketing data outputs by building and maintaining reusable assets * Manage execution, monitoring, and quality of data projects to ensure seamless audience targeting, including hands-on troubleshooting and validation * Collaborate with product and technology teams to create requirements and plans for product development and omni-channel initiatives, actively participating in technical discussions and solutioning * Establish and maintain strong working relationships with project leads, stakeholders, and subject matter experts through direct engagement and teamwork * Work with business leadership to define and prioritize project objectives, plan deliverables, and oversee execution, including hands-on project tracking and reporting * Promote a culture of data-driven decision making within the organization by sharing practical insights and results * Ensure compliance with data governance and privacy standards through hands-on data management and documentation * Provide thought leadership in data analytics and marketing technology, including hands-on evaluation and implementation of new tools * Mentor junior analysts and contribute to team development through direct coaching and support Required qualifications, capabilities and skills * Bachelor's degree in Data Science, Statistics, Information Systems, or related field * 5+ years of proven hands-on experience in data analytics or customer segmentation * Proficiency in SQL, Python, Segment, Excel, Tableau, Adobe, etc., with demonstrated ability to use these tools in daily work * Ability to translate business requirements into technical specifications and communicate complex concepts to non-technical partners * Strong knowledge of digital marketing principles, with practical application in campaign execution * Team player with ability to build strong cross-business relationships through direct collaboration * Strong communication skills with the ability to influence and manage stakeholders and senior management Preferred qualifications, capabilities and skills * Experience in marketing operations and/or MarTech industry platforms, with hands-on involvement in platform setup and management * Proficient in project management and agile tools such as Microsoft Project, Excel, PowerPoint, JIRA, and Confluence, with practical experience in project tracking * Experience with customer data platforms (CDP) and marketing automation tools (Salesforce, Segment, SAS, Adobe, Microsoft, etc.), including hands-on configuration and usage * Experience working with marketing technology agencies, digital agencies, IT consultancies, and/or digital marketing agencies * High energy, solutions-oriented individual able to manage multiple initiatives under tight deadlines, with a hands-on approach to problem solving * Strong relationship development and negotiating skills; able to earn respect and trust among business partners and team members through direct engagement

The Human Resource Analytics team at Citizens Bank leads the organization's understanding of workforce insights and organizational health. Our team uncovers holistic data-driven business opportunities across the talent lifecycle to enable transformational change and operational efficiency. We analyze internal and external data to understand diverse employee voices, and experiment to scale solutions that make the work experience better. The ideal candidate sees beyond the numbers to find opportunities to strengthen the employee experience and organizational performance. The candidate is a change agent with a demonstrated track record of marrying complex sets of people data with business imperatives to create actionable insights on performance, retention, and organizational agility. The candidate possesses strong quantitative skills, is capable of managing multiple projects simultaneously, and can communicate effectively with executive and technical audiences. An "outside in" perspective, data science skills, high intellectual curiosity, and a consultative posture are essential skills to possess in this role. The HR Data Science Consultant at Citizens Bank will: Key Responsibilities * Synthesize business goals and strategy with HR, productivity, and market data to build integrated, tangible recommendations on talent and culture topics to drive individual and organizational outcomes; employ consultative and analytical techniques to make recommendations, moving from the "so what" and "now what," to drive impact across Citizens'. * Consult with business clients on workplace insights including diagnoses, research design, hypothesis testing, advances analyses, visualization, and presentation. * Translate complex analyses for executive audiences and develop visualizations to help people understand findings and insights * Design and consult on talent assessment methodologies, both internal and third party

Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems. **Job responsibilities** + Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards + Validate daily material quality and output quality + Reconcile Input vs. Output utilizing basic math + Create manifest and production turn over reports **Required qualifications, capabilities, and skills** + Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts + Meet and maintain Quality and Productivity standards + Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology + Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions + Prioritize assigned work daily based on client Service Level Agreements + Participate and maintain departmental work area maintenance + Basic computer skills and document preparation + Comfortable cross training and learning multiple department responsibilities **Work Schedule(s):** 2nd Shift Monday - Friday 1:30pm - 10:00pm 1st Shift Tuesday - Saturday 6:00am - 2:30pm Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

The landscape maintenance technician role within Real Estate Operations has the responsibility for routine landscape maintenance, light building maintenance/carpentry repairs, and light cleaning. The primary focus of this role will be to maintain grass, trees, shrubbery, and ground surface covers. In this role you will respond to colleague and business requested work orders and have a routine schedule of work orders to complete. Benefits: * Health benefits * All tools and supplies provided * Use of a company vehicle during work hours Primary responsibilities include: * Perform groundskeeping and building maintenance duties as required * Mow lawns either by hand or using a riding lawnmower * Landscape by planting, trimming, and maintaining flowers, grass, shrubs, bushes, and small trees. * Shovel snow from walkways and apply traction as needed * Clean parking lots, sidewalks, and all exterior areas while performing routine groundskeeping * Perform spring and fall cleanups to remove excess debris, leaves, and trim landscaping * Perform minor repairs and maintenance procedures on equipment utilized in groundskeeping * Install new hardscaping, river rock, fencing, signage, and other furnishings as required * Pressure wash building exterior and refresh parking lot painting as needed * Clean gutters and roof drains of debris * Respond to emergency and non-emergency service requests and prioritize work order response * Refer work to vendors if necessary, via work order system * Closing out work orders upon completion; via iPad or Computerized Maintenance Management System * Maintain inventory of supplies, tools and materials and purchasing supplies at the best available price * Communicate in a pleasant and professional manner with internal and external customers * Ensure all tools, equipment, and vehicles are maintained and utilized in a safe manner consistent with established standards Qualifications: * 2 or more years of experience in commercial landscape maintenance * Experience driving larger vehicles such as box trucks & pickup trucks with trailers * Proven customer service experience and/or abilities * Competent use of MS Office applications to include MS Excel, Word, Outlook * Ability to travel as required * Demonstrated written and verbal communication skills * Ability to work under pressure with efficiency and accuracy * Ability to plan and prioritize workload * Ability to work outside in all types of weather to complete jobs safely * Proven track record to work independently and prioritize multiple tasks to assure successful timely completion of all * Comfortable working at heights (ladders, roof top, etc) * Ability to lift up to 50 pounds Education, Certifications, and/or Professional Credentials: * High School Diploma or Equivalent * Valid Drivers License, required Hours & Work Schedule: * Hours per Week: 40 * Work Schedule: Monday through Friday with some weekend or overtime * Potential change of schedule during winter months working nights/weekends. 2 week notice will be provided before any change in schedule, barring emergencies Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

Starting Salary: $24.50 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you! Using your strong communication and problem-solving skills - along with your broad range of financial knowledge - you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs. You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get * Meaningful work & relationships - You'll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. * Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually * Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. * Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications * High School degree or GED required * 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals * Ability to effectively ask questions and identify needs to improve the customer relationship * Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions * Demonstrated skills in using digital technology to support the delivery of business goals * Aptitude to problem solve and provide solutions to customer issues * Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration * Self-motivated, confident and ability to multitask effectively * Ability to work branch hours, which can include weekends and evenings * Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS. * Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred skills/experience * 1 year cash handling experience Hours and Work Schedule * Hours per Week: 40 * Work Schedule: Varies with branch needs and may include weekends and evenings * Pay Transparency * The salary range for this position is $24.69 - $26.84 per hour, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. * We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Awards We've Received Age-Friendly Institute's Certified Age-Friend Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion" Human Rights Campaign Corporate Equality Index 100 Award

Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get * Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. * Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually. * Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. * Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications * High School degree or GED * Minimum of 6 months experience processing transactions (cash and/or digital payments) * Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers * Strong listening and communication skills * Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship * Ability to problem solve and provide solutions to customer issues * Customer-centric to deliver exceptional service * Comfortable with using digital technology to support the delivery of business goals * Ability to work branch hours, which can include weekends and evenings * Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred Skills/Experience * 1 year of experience processing transactions (cash and/or digital payments) * Motivates others, like teammates, business partners, and specialists, through collaboration * Process-oriented, energetic, detail-oriented and ability to multitask effectively Hours & Work Schedule * Hours per Week: 30 * Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency The salary range for this position is $21.00- $22.70 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Awards We've Received Age-Friendly Institute's Certified Age-Friend Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion" Human Rights Campaign Corporate Equality Index 100 Award