Associate jobs at Citizens Financial Group

As a Strategic Analytics - Associate in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. The Strategic Analytics - Associate will support the Risk team for the Auto Finance portfolio by conducting data-driven analyses, developing actionable insights, and collaborating with cross-functional partners to optimize loss assessments. This role offers the opportunity to work in a dynamic environment, present findings to senior management, and contribute to key business initiatives across Chase Auto. Job responsibilities: Complete analytical tasks independently and as part of a team, including problem identification, objective setting, data discovery, analysis of large datasets, and synthesis of findings into actionable recommendations and presentations. Partner with the Acquisition Risk Criteria team to analyze the relationship between credit performance and policy, supporting the optimization of acquisition strategies. Build strong relationships with Business Operations, Finance, Product/Pricing, Collections, and IT teams to implement loss assessment changes. Maintain and update industry and competitor insights to assess portfolio positioning and identify opportunities for optimization. Support senior management with ad hoc requests, such as preparing talking points for investor meetings and presentations. Serve as a subject matter expert on credit losses for business initiatives across Chase Auto. Required qualifications, capabilities, and skills: BA/BS in Finance, Economics, Statistics, or a related field; 2+ years of relevant experience. Strong quantitative and analytical problem-solving skills. Experience with statistical analysis and data mining using SAS, SQL, or Python. Effective written and verbal communication skills, with the ability to present analysis and results. Ability to understand complex concepts and clearly articulate recommendations in a fast-paced environment. Demonstrated work ethic and intellectual curiosity. Proactive and results-driven. Willingness to ask challenging questions and challenge the status quo. Confident presence; comfortable interacting with and presenting to all levels of management. Proficiency in Microsoft Office applications. Preferred qualifications, capabilities, and skills: Professional designation or advanced degree preferred.

As a Strategic Analytics - Associate in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. The Strategic Analytics - Associate will support the Risk team for the Auto Finance portfolio by conducting data-driven analyses, developing actionable insights, and collaborating with cross-functional partners to optimize loss assessments. This role offers the opportunity to work in a dynamic environment, present findings to senior management, and contribute to key business initiatives across Chase Auto. Job responsibilities: + Complete analytical tasks independently and as part of a team, including problem identification, objective setting, data discovery, analysis of large datasets, and synthesis of findings into actionable recommendations and presentations. + Partner with the Acquisition Risk Criteria team to analyze the relationship between credit performance and policy, supporting the optimization of acquisition strategies. + Build strong relationships with Business Operations, Finance, Product/Pricing, Collections, and IT teams to implement loss assessment changes. + Maintain and update industry and competitor insights to assess portfolio positioning and identify opportunities for optimization. + Support senior management with ad hoc requests, such as preparing talking points for investor meetings and presentations. + Serve as a subject matter expert on credit losses for business initiatives across Chase Auto. Required qualifications, capabilities, and skills: + BA/BS in Finance, Economics, Statistics, or a related field; 2+ years of relevant experience. + Strong quantitative and analytical problem-solving skills. + Experience with statistical analysis and data mining using SAS, SQL, or Python. + Effective written and verbal communication skills, with the ability to present analysis and results. + Ability to understand complex concepts and clearly articulate recommendations in a fast-paced environment. + Demonstrated work ethic and intellectual curiosity. + Proactive and results-driven. + Willingness to ask challenging questions and challenge the status quo. + Confident presence; comfortable interacting with and presenting to all levels of management. + Proficiency in Microsoft Office applications. Preferred qualifications, capabilities, and skills: + Professional designation or advanced degree preferred. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210691366 JobSchedule: Full time JobShift: : Ready to transform data into impactful insights? Join us as a Quantitative Analytics Associate and make your mark with our dynamic team! Dive into data analysis, support diverse Lines of Businesses such as Auto Finance and Business Banking and drive strategic decision while advancing your career. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential. As a Quantitative Analytics Associate- Remediations & Corrections in Regulatory Operations, you will be crucial in identifying, classifying, and resolving customer impacts stemming from business process or operational disruptions at JPMorganChase. You will address affected customers by recalculating and crediting finance charges, fees, and processing account adjustments to rectify account issues and to succeed, you must be highly motivated, analytical, detail-oriented, and an outstanding problem solver who takes pride in managing customer issues comprehensively and delivering exceptional service. Job responsibilities * Collaborate with key stakeholders across the firm to understand case contexts and translate high-level requirements into detailed analytic steps. * Query databases and manipulate data to identify correction populations, analyze financials, and create execution files using account, customer, and transaction-level data. * Ensure accuracy in analytics by maintaining attention to detail and supporting the independent validation team with case requirements and code review. * Automate repetitive analytics steps across cases using SAS macros and other relevant tools. * Develop and apply analytics skills to deliver best-in-class solutions for customer issue treatment. Required qualifications, capabilities, and skills * Bachelor's degree in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields) * Strong analytical and problem-solving skills with demonstrated ability to manage complex customer issues. * Proficiency in data analysis tools and techniques (e.g., SAS, SQL, Python, R). * Excellent attention to detail and commitment to accuracy. * Ability to communicate complex findings clearly to both technical and non-technical stakeholders. * Experience working in a fast-paced, deadline-driven environment with ability to work collaboratively across multiple teams and lines of business. * High level of motivation and initiative with strong organizational and time management skills, and commitment to delivering exceptional customer service.

JobID: 210687961 JobSchedule: Full time JobShift: : As a Strategic Analytics - Associate in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. The Strategic Analytics - Associate will support the Risk team for the Auto Finance portfolio by conducting data-driven analyses, developing actionable insights, and collaborating with cross-functional partners to optimize loss assessments. This role offers the opportunity to work in a dynamic environment, present findings to senior management, and contribute to key business initiatives across Chase Auto. Job responsibilities: * Complete analytical tasks independently and as part of a team, including problem identification, objective setting, data discovery, analysis of large datasets, and synthesis of findings into actionable recommendations and presentations. * Partner with the Acquisition Risk Criteria team to analyze the relationship between credit performance and policy, supporting the optimization of acquisition strategies. * Build strong relationships with Business Operations, Finance, Product/Pricing, Collections, and IT teams to implement loss assessment changes. * Maintain and update industry and competitor insights to assess portfolio positioning and identify opportunities for optimization. * Support senior management with ad hoc requests, such as preparing talking points for investor meetings and presentations. * Serve as a subject matter expert on credit losses for business initiatives across Chase Auto. Required qualifications, capabilities, and skills: * BA/BS in Finance, Economics, Statistics, or a related field; 2+ years of relevant experience. * Strong quantitative and analytical problem-solving skills. * Experience with statistical analysis and data mining using SAS, SQL, or Python. * Effective written and verbal communication skills, with the ability to present analysis and results. * Ability to understand complex concepts and clearly articulate recommendations in a fast-paced environment. * Demonstrated work ethic and intellectual curiosity. * Proactive and results-driven. * Willingness to ask challenging questions and challenge the status quo. * Confident presence; comfortable interacting with and presenting to all levels of management. * Proficiency in Microsoft Office applications. Preferred qualifications, capabilities, and skills: * Professional designation or advanced degree preferred.

JobID: 210686953 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Senior Associate - Modeling Analytics, in the Credit Card Loss Forecasting within the Consumer & Business Banking (CCB) Risk Management group, you will be responsible for leading credit forecasting for the $220B credit card portfolio. This role requires strong data analytical knowledge and skills to generate short- and long-term loss forecasts and perform attribution analysis. The role encompasses all aspects of loss forecasting, including CCAR, CECL, Budgets, and Risk Appetite. This is an exciting opportunity to work on high-impact strategy initiatives as they become the key focus of the firm and across the financial services industry. You will excel at creative thinking and problem-solving, be self-motivated, confident, and ready to work in a fast-paced, energetic environment. Job Responsibilities * Support analytical tools for risk assessment and stress credit evaluations to support annual stress testing, the Risk Appetite framework, and strategy integrations * Participate in cross-functional communications with Risk Management, Finance, Marketing, and Collections to inform the forecast and incorporate strategic initiatives * Partner with the Risk Modeling team to ensure the model functions as desired and provide regular inputs for improvement * Create and present forecasts to senior management with a clear storyline and data support * Enhance consistency and efficiency across existing processes and reporting to meet the changing needs of the business * Be a self-motivated individual with the ability to work on multiple projects with limited guidance * Spearhead best-in-class documentation and operational risk and audit controls surrounding loss forecasting and LLR Required qualifications, capabilities, and skills * Master's/Bachelor's degree in a quantitative discipline (Finance/Statistics/Economics/Mathematics/Engineering) from an accredited college/university required. * Minimum 1 year of experience in Credit Risk Management, Statistical Modeling, Marketing Analytics, and/or Consulting. * Minimum 3 years of related analytical experience. * Strong knowledge of Python, SAS, SQL, and MS Office required. * Strong analytical, interpretive, and problem-solving skills with the ability to interpret large data sets and their impact in both operational and financial areas. * Excellent oral and written communication and presentation skills. Preferred qualifications, capabilities, and skills * Advanced degree is preferred. * Strong P&L knowledge and understanding of drivers of profitability. * Knowledge of CCAR (Stress Testing) and CECL process

JOB BRIEF (PURPOSE) As part of the Risk Modeling Enablement team within Finance, responsibilities for this position include, but are not limited to: Supporting the implementation, testing, documentation, and on-going validation of credit loss forecasting models for use in CECL Allowance and Capital Stress Testing Coordinating with Lines of Business, Data Owners, Risk Management, and Key Technology, Operations, and Services (KTOS) to ensure alignment with all activities impacting credit loss models Creating and/or maintaining production environments for ongoing credit loss forecasting, including creation of process controls Working both independently and as part of cross-functional teams to perform business, data, and application analysis to implement business requirements on a variety of reporting needs and strategic project initiatives This role requires developing close relationships with the model development and reporting groups and understanding the impact of changing portfolio characteristics as well as economic and financial environments on model results. The position will require the ability to understand various statistical methodologies used to forecast credit losses, to complete analysis supporting critical business processes, and to understand and access various data sources, analytical platforms, and reporting platforms, including the use of cloud interfaces for programming and engineering. ESSENTIAL JOB FUNCTIONS In working with other teams within Finance, support orderly maintenance and development of a Google Cloud Platform (GCP) environment for model development and deployment Assist with design of and implementation of production applications for credit loss modeling Gather client requirements and translate to technical specifications; working closely with Risk Management Information Reporting (RMIR) and KTOS teams on changes to the production CECL environment, system conversions, quarterly change cycles, technical error resolution, production support, and other enhancements Critical participation in annual Capital Plan Stress Tests, working closely with groups across the organization to produce and vet Credit Loss and Allowance forecasts Perform data and process validation during development, testing, and production phases of various projects, including maintaining detailed records of development process Communicate key points to respective stakeholders, with the appropriate level of detail for the relevant partners Continue to evolve processes and use of technology with a focus on continuous improvement, leveraging new technologies, and identifying and implementing efficiencies; working with teammates and partners to document and ensure use of best coding practices REQUIRED QUALIFICATIONS Bachelor's Degree (Math, Statistics, Data Analytics, Computer Science, Finance, Accounting or related degree preferred) Two years of relevant accounting, finance, analytics, or modeling experience, or a graduate degree in a related field Proficiency in Python (e.g., NumPy, Pandas) or other Object-Oriented Programming language Database querying and data transformation experience (e.g., Excel, BigQuery, DB2) Familiarity with building reporting dashboards, including through the use of Tableau, Google Looker Studio, or other similar tools Experience dealing with complex and large data sets from multiple sources to support analytical processes Excellent communication skills Quantitative, analytical, problem solving, and decision-making skills Detail-focused organizational skills required to coordinate and manage multiple tasks simultaneously to meet strict deadlines PREFERRED QUALIFICATIONS Experience with Git, and demonstrable coding best-practices Familiarity with Cloud Analytics (e.g., Google Cloud Platform, Azure, AWS) Experience with quantitative modeling or forecasting Familiarity with Current Expected Credit Loss financial accounting standards Experience with bank stress testing (e.g., CCAR, DFAST) Familiarity with ReactJS COMPETENCIES/SKILLS Critical Thinking / Problem Solving: Leverages critical thinking and business acumen to provide solutions to increasingly complex problems; Aware of potential pitfalls with each recommended solution; thoroughly vets and thinks through options before making a decision Communication: Solid written and verbal communication skills; organizes material for brevity, persuasiveness, and impact; Effectively communicates key points to respective stakeholders with the appropriate level of detail; Proactively shares information beyond those at the table who may have a need to know; Comfortable in situations where conflict is present Partnering / Influencing: Proven relationship building ability; Strong interpersonal skills; Sought out to by business partners and team members Business Acumen: Understands key drivers of financial results and business impact; Developing understanding of how business works; Possesses intellectual curiosity Commitment: Exhibits ability to work under pressure, discipline to meet deadlines, ability to multi-task and consistently demonstrates flexibility in a dynamic environment EQUIPMENT/SOFTWARE USED Microsoft Office Suite, Python, Google Cloud Platform (GCP) and related tools (BigQuery, Cloud Storage, Looker Studio, etc.), VSCode, Tableau #LI-KH1 COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $68,000.00 - $103,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/05/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

JobID: 210648393 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $115,000.00-$115,000.00; New York,NY $125,000.00-$125,000.00 The Chase Consumer & Community Bank Data & Analytics Team serves as the driving force behind Chase, providing insights that create competitive advantages for the business, inspire customer-centric innovation, and address complex business challenges. Our team encompasses a wide range of disciplines, including data governance, data strategy and partnerships, reporting, business intelligence, data science, and machine learning, and we work closely with our technology, product, and design partners to deliver practical and impactful solutions. The scope and diversity of our work span across Chase Consumer & Community businesses and functions, such as Consumer Banking, Home Lending, Card Services, Business Banking, Auto Finance, Digital, and Marketing. Chase Consumer & Community Bank Data & Analytics is a collaborative, supportive, and dynamic team where you will contribute your diverse perspectives to help us deliver innovative and actionable insights, products, and solutions for our business and clients. We offer training, mentoring, and guidance to ensure success, along with significant learning and mobility opportunities to support career development and growth. Job Summary As a FAST Analytics Solutions Full-Time Associate within the Focused Analytics Solutions Team (FAST), you will have your professional growth and development supported throughout the program via project work related to your professional interests, mentorship, structured training sessions, and more. Job Responsibilities * Helping FAST and our internal clients develop actionable data-driven insights, solutions, products, and services that drive business decisions and enhance customer / employee experience at scale * Managing projects day-to-day to ensure a clear understanding of business impact, scope, and requirements; delivery by key milestones; clear communication within the project team and stakeholders; and adherence to risk and controls procedures * Partnering with data scientists to enable them to execute technical work (e.g., modeling, automation, etc.) by providing clear guidance aligned to business objectives and outcomes as well as delivering supplementary, exploratory data analysis as needed * Operating as an effective storyteller, communicating complex technical approaches by developing understandable and actionable story and presentation deck materials for stakeholders, including senior leadership Required qualifications, capabilities, and skills * Enrolled in an MBA or Master's degree program, with an expected graduation between December 2025 and August 2026 * Authorization to work permanently in the U.S. * Proven track record of utilizing data to answer business problems effectively Preferred qualifications, capabilities, and skills * Exceptional communication (written and verbal) and presentation skills - an ability to communicate effectively with diverse audiences across business and technology partners, including senior leadership * Experience managing projects and using project management tools; strong time management skills, with the ability to multi-task and keep multiple projects on track * Strong consulting toolkit that can rapidly advance projects while maintaining positive stakeholder relationships. * Ability to work effectively in a global environment on a team with multiple disciplines. * Self-starter with out-of-the box problem-solving skills * Familiarity with innovation and design thinking (e.g., creating solutions with the end user in mind) or product management principles * Basic awareness of data wrangling, data analytics techniques, and/or visualization techniques (e.g. SQL, Python, Tableau) Locations you may join: * Chicago, IL * Columbus, OH * Dallas Metro * Delaware Metro Must be authorized to work in the USA. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JP Morgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT) What's next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume and location preference. Your application and resume are a way for us to initially get to know you, so it's important to complete all relevant application questions so we have as much information about you as possible. After you confirm your application, we will review it to determine whether you meet certain required qualifications. Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We strive to hire qualified, diverse candidates, and we will provide reasonable accommodations for known disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more. 2025 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer. Including affirmative action employer Disability/Veteran.

JobID: 210670839 JobSchedule: Full time JobShift: : If you're looking for a role where you'll learn, grow, and make an impact from day one, this is it. As an associate in the Home Lending Product Controllers team, you'll be part of the group that ensures the bank's financial story is told with accuracy, clarity, and confidence. As an Associate in the Home Lending Product Controller team, you'll play a key role in external SEC reporting (10-Q, 10-K) and Regulatory deliverables, while building strong relationships with teams across Home Lending. Every month, you'll dig into reconciliations for important loan portfolios (nonaccrual and modified loans) spotting trends, explaining movements, and connecting the dots between the data and the business. This role provides you with the opportunity to work side-by-side with Technology to improve processes, implement smart controls, and bring innovation to how reporting gets done. Along the way, you'll gain deep knowledge of SEC and regulatory requirements, sharpen your analytical skills, and build a professional network that spans Finance, Risk, Technology, and Product teams. Your work will be seen, your ideas will be valued, and your growth will be supported. Job responsibilities * Own the preparation and review of SEC filings (10-Q, 10-K) and regulatory reports, ensuring they are accurate, compliant, and insightful. * Lead monthly reconciliations for key loan portfolios, uncovering trends and clearly explaining month-over-month movements. * Partner with Technology to automate workflows, streamline reporting processes, and strengthen internal controls. * Build and document smarter procedures with business partners to improve data quality and reporting accuracy. * Apply product control best practices to every reporting process to maintain consistency and governance. * Apply US GAAP and SEC reporting requirements in day-to-day work, partnering with policy experts to ensure compliance with the latest standards. * Deliver clear, concise presentations to senior leaders, highlighting what matters most. * Identify risks proactively, escalate quickly, and drive solutions that keep reporting strong and reliable. Required qualifications, capabilities, and skills * Bachelor's degree in Accounting, Finance, or a related field. * 2+ years of experience in financial analysis, data analysis, and reporting. * Skilled with creating reporting, story-telling with data and preparing variance analysis. * Strong analytical skills and the ability to perform detailed reconciliations. * Clear communicator who thrives in a collaborative environment. * A growth mindset with a passion for learning and building strong professional networks. * Proficient in Microsoft Excel, Microsoft PowerPoint. Preferred qualifications, capabilities, and skills * Oracle Essbase, Alteryx and/or other automation technologies. * Familiarity with SEC reporting, US GAAP, and regulatory reporting requirements. Additional Information Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time. Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.

The J.P. Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase Wealth Management business, J.P. Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform. The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices. As a Senior Product Associate in Wealth Management Servicing, you contribute to the team by leveraging your expertise in product development to create innovative products that increases the productivity of our operations and advisors. You will develop and refine the workstream's roadmap, develop business requirements, drive their execution, and support the products through its lifecycle in collaboration with a wide range of partners and stakeholders. You will exhibit strong client focus, intellectual curiosity, creative problem-solving skills, strong communications acumen, and ability to prioritize and structure the work effectively to achieve a desired outcome within a specified time frame. Motivated candidates with technology, design, research, or operations background are welcome to apply. Job responsibilities * Collaborate with a wide array of business, technology, marketing, legal, and compliance partners to continuously build, refine, and evolve the product roadmap. * Develop and maintain clear documentation of the scope, business requirements, use cases, workflows, wireframes, and other materials as needed to support UX research, design, and development. * Critically evaluate information gathered from multiple sources and ensure consistency; determine cross impacts; distinguish user requests from the underlying user needs. * Analyze and synthesize key themes from product analytics, user experience research, market analysis, and company goals to guide product planning. * Facilitate QA execution in partnership with relevant Technology and peer Product teams. * Lead the UAT execution and Production validations to ensure the delivered solution ties back to the requirements. * Support the data-guided approach to product development based on inputs such as web analytics, call center data, client feedback, etc. * Support escalations and provide subject matter expertise into Production issues and incident resolution. * Team up and work closely with peer product groups on major business initiatives requiring complex, multi-faceted solutions. Required qualifications, capabilities, and skills * 3+ years of experience or equivalent expertise in product management or a relevant domain area * Proficient knowledge of the product development life cycle * Experience in product life cycle activities including discovery and requirements definition * Developing knowledge of data analytics and data literacy To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Business Banking Data Innovation, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Partner with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Work closely with data and analytics professionals to interpret and analyze data Facilitate data field transfers between source systems Research data-related fields to identify gaps and build epics and stories to address them Oversee runbook creation and maintenance, PowerPoint presentations, and workstream documentation Consider and plan for upstream and downstream implications of new product features on the overall product experience Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap, and provide insight on potential product features that provide value to customers Analyze, track, and evaluate product metrics--including work-to-time, cost, and quality targets across the product development life-cycle Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in Product Management, or a relevant domain area Advanced Jira skills to write Jira Query Language (JQL), configure epics, stories, and tasks to support product development Experience in product analysis, with a focus on data innovation and Business Banking deposits Ability to leverage research and technical skills in the data space Adept with researching complex transactions and building control reports Proficient knowledge of the product development life-cycle and product life-cycle activities, including discovery and requirements definition Ongoing knowledge of data analytics and data literacy Preferred qualifications, capabilities, and skills Experience with Structured Query Language (SQL) and data analytics Amazon Web Services (AWS) Certified Cloud Practitioner certification preferred Understanding of large-scale marketing campaigns

Join Trust & Security, where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact. As a Senior Product Associate, Fraud Assessment in Trust & Security, you will help shape technology solutions that safeguard our customers and the firm. You will collaborate across business and technology teams to deliver high-quality requirements and ensure solutions provide an exceptional client experience. Your work will drive innovation in fraud detection and risk management, making a meaningful difference every day. Job Responsibilities Partner with product owners, data scientists, and fraud strategists to deliver customer-focused solutions Support product roadmap and pipeline development and maintenance Schedule and lead technical elaboration and JAD sessions with stakeholders and technology partners Gather and translate system requirements into use cases, user stories, and functional specification documents Define and write API specifications, including request/response data structures (JSON, YAML, Avro, XML) Create technical process flows, data flow diagrams, swim-lane diagrams, and sequence diagrams Document user personas and build requirement artifacts and mapping documents Support internal and functional testing using tools such as Postman or SOAP UI Work closely with the System User Acceptance Test team to ensure thorough testing of scenarios Serve as the primary liaison between business, architecture, development, and testing teams Manage interdependencies between product releases and delivery activities Required Qualifications, Capabilities, and Skills Bachelor's degree in engineering, computer science, technology, or related field 3+ years of experience in product, technology, or financial services Extensive experience in technical business analysis in a related industry Experience with service-oriented design and technology (Rest APIs, micro services, Kafka, webservices, MQ messaging) Experience with cloud solutions and/or RDBMS Excellent communication, interpersonal, and analytical skills Ability to interpret and share concepts clearly with varied audiences Comfortable creating and presenting recommendations to leadership Ability to interview stakeholders and quickly understand new concepts Self-starter with strong problem-solving skills and ability to deliver actionable insights Proficiency with project tracking and process documentation tools (Confluence, JIRA, Visio) Preferred Qualifications, Capabilities, and Skills Advanced degree Experience with fraud risk and originations products Prior web-based development experience (J2EE, web services, API development, data streaming) Prior experience in financial or banking institutions, especially with digital or payments-related products

Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Program Delivery Associate II within Performance Consulting, you will be instrumental in driving operational excellence and delivering client solutions that optimize efficiency and enhance service delivery. You will leverage your expertise in process improvement, change management, and project management to support organizational transformation. Your role may involve delivering training, managing projects, and engaging stakeholders to align goals with organizational needs. Your innovative thinking will enable you to challenge the status quo and foster a culture of continuous improvement across diverse teams. Job Responsibilities: Support Operational Excellence initiatives through client engagements and certification. Manage projects to ensure they meet timelines, budgets, and quality expectations, incorporating AI-driven tools, models and training materials to enhance efficiency and drive improvements. Implement change management strategies to facilitate organizational transformation and ensure smooth transitions. Prepare and maintain documentation to support internal audit readiness and compliance with control standards. Communicate with stakeholders to align project goals and deliverables with organizational needs. Monitor performance metrics to evaluate the effectiveness of training, change management, and project management outcomes, and make adjustments as needed. Develop and apply AI-driven process models and training materials to support operational improvements. Required Qualifications, Capabilities, and Skills: Undergraduate degree in a related field such as Business, Engineering, or Data Science 3+ years of experience in program/project management, process improvement, and/or organizational change management, including understanding of relevant tools, processes, and best practices. Proficiency in developing and applying AI-driven process models, creating training materials, and/or managing projects to enhance operational efficiency and drive improvements. Proven ability to support fast-paced, complex, cross-functional programs or projects with significant business impact. Effective communication skills for engaging stakeholders and aligning project deliverables with organizational needs. Preferred Qualifications, Capabilities, and Skills: Advanced degree in a related field such as Business, Engineering, or Data Science Certification in Project Management Professional (PMP), Lean Six Sigma, and / or Change Management. Proficiency in delivering training and utilizing digital tools to enhance operational efficiency and audit readiness. Familiarity with AI technologies and digital process tools to drive innovation and efficiency. Experience with data analytics and visualization tools such as Tableau or Power BI to support decision-making and performance evaluation. Strong interpersonal skills to foster collaboration and build relationships across diverse teams. Ability to adapt to changing environments and lead initiatives that drive continuous improvement.

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Employee Platforms, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You will play a key role in managing the end-to-end delivery of mobile solutions to be used by our employees. **Job responsibilities** + Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery + Considers and plans for upstream and downstream implications of new product features on the overall product experience + Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers + Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle + Writes the requirements, epics, and user stories to support product development + Lead quarterly planning sessions to ensure alignment of product delivery milestones. + Manage the book of work in Jira and resource capacity tools for effective resource allocation and prioritization. **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise in product management or a relevant domain area + Proficient knowledge of the product development life cycle + Experience in product life cycle activities including discovery and requirements definition + Developing knowledge of data analytics and data literacy + Strong understanding of mobile devices, mobile device management (MDM), and mobile application development + Proven ability to support product delivery in a technology-focused setting. **Preferred qualifications, capabilities, and skills** + Developed knowledge of the product development life cycle + Experience with app testing, bug tracking, and user acceptance testing JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Program Delivery Associate II within Performance Consulting, you will be instrumental in driving operational excellence and delivering client solutions that optimize efficiency and enhance service delivery. You will leverage your expertise in process improvement, change management, and project management to support organizational transformation. Your role may involve delivering training, managing projects, and engaging stakeholders to align goals with organizational needs. Your innovative thinking will enable you to challenge the status quo and foster a culture of continuous improvement across diverse teams. **Job Responsibilities:** + Support Operational Excellence initiatives through client engagements and certification. + Manage projects to ensure they meet timelines, budgets, and quality expectations, incorporating AI-driven tools, models and training materials to enhance efficiency and drive improvements. + Implement change management strategies to facilitate organizational transformation and ensure smooth transitions. + Prepare and maintain documentation to support internal audit readiness and compliance with control standards. + Communicate with stakeholders to align project goals and deliverables with organizational needs. + Monitor performance metrics to evaluate the effectiveness of training, change management, and project management outcomes, and make adjustments as needed. + Develop and apply AI-driven process models and training materials to support operational improvements. **Required Qualifications, Capabilities, and Skills:** + Undergraduate degree in a related field such as Business, Engineering, or Data Science + 3+ years of experience in program/project management, process improvement, and/or organizational change management, including understanding of relevant tools, processes, and best practices. + Proficiency in developing and applying AI-driven process models, creating training materials, and/or managing projects to enhance operational efficiency and drive improvements. + Proven ability to support fast-paced, complex, cross-functional programs or projects with significant business impact. + Effective communication skills for engaging stakeholders and aligning project deliverables with organizational needs. **Preferred Qualifications, Capabilities, and Skills:** + Advanced degree in a related field such as Business, Engineering, or Data Science + Certification in Project Management Professional (PMP), Lean Six Sigma, and / or Change Management. + Proficiency in delivering training and utilizing digital tools to enhance operational efficiency and audit readiness. + Familiarity with AI technologies and digital process tools to drive innovation and efficiency. + Experience with data analytics and visualization tools such as Tableau or Power BI to support decision-making and performance evaluation. + Strong interpersonal skills to foster collaboration and build relationships across diverse teams. + Ability to adapt to changing environments and lead initiatives that drive continuous improvement. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210664539 JobSchedule: Full time JobShift: Day : Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Program Delivery Associate II within Performance Consulting, you will be instrumental in driving operational excellence and delivering client solutions that optimize efficiency and enhance service delivery. You will leverage your expertise in process improvement, change management, and project management to support organizational transformation. Your role may involve delivering training, managing projects, and engaging stakeholders to align goals with organizational needs. Your innovative thinking will enable you to challenge the status quo and foster a culture of continuous improvement across diverse teams. Job Responsibilities: * Support Operational Excellence initiatives through client engagements and certification. * Manage projects to ensure they meet timelines, budgets, and quality expectations, incorporating AI-driven tools, models and training materials to enhance efficiency and drive improvements. * Implement change management strategies to facilitate organizational transformation and ensure smooth transitions. * Prepare and maintain documentation to support internal audit readiness and compliance with control standards. * Communicate with stakeholders to align project goals and deliverables with organizational needs. * Monitor performance metrics to evaluate the effectiveness of training, change management, and project management outcomes, and make adjustments as needed. * Develop and apply AI-driven process models and training materials to support operational improvements. Required Qualifications, Capabilities, and Skills: * Undergraduate degree in a related field such as Business, Engineering, or Data Science * 3+ years of experience in program/project management, process improvement, and/or organizational change management, including understanding of relevant tools, processes, and best practices. * Proficiency in developing and applying AI-driven process models, creating training materials, and/or managing projects to enhance operational efficiency and drive improvements. * Proven ability to support fast-paced, complex, cross-functional programs or projects with significant business impact. * Effective communication skills for engaging stakeholders and aligning project deliverables with organizational needs. Preferred Qualifications, Capabilities, and Skills: * Advanced degree in a related field such as Business, Engineering, or Data Science * Certification in Project Management Professional (PMP), Lean Six Sigma, and / or Change Management. * Proficiency in delivering training and utilizing digital tools to enhance operational efficiency and audit readiness. * Familiarity with AI technologies and digital process tools to drive innovation and efficiency. * Experience with data analytics and visualization tools such as Tableau or Power BI to support decision-making and performance evaluation. * Strong interpersonal skills to foster collaboration and build relationships across diverse teams. * Ability to adapt to changing environments and lead initiatives that drive continuous improvement.

JobID: 210681252 JobSchedule: Full time JobShift: : You enjoy delivering innovative customer experiences, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact while sharpening your product management skills. As a Senior Product Associate in the Customer Acquisition Experiences team, you will be integral to the delivery of exciting customer experiences, and you will support the end-to-end product life cycle. You are responsible for partnering with your development team(s) across all scrum activities, maintaining a health backlog and engaging cross-functional teams on dependencies. You will guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. You will build products that meet the highest standards of scalability, resiliency, and stability. Job responsibilities * Owns, maintains and develops a healthy product backlog * Facilitates all scrum activities for your development team(s) * Engages cross-functional teams on dependencies to ensure timely and satisfactory delivery * Manages key relationships - Work with engineering, architecture, and a diverse set of product teams across the enterprise to collaborate and drive results * Communicates effectively and often - Be vocal. Share strategy, roadmap, progress, and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences * Be a subject matter expert - The candidate has deep curiosity about the digital product experience space and a desire to connect that curiosity and knowledge to the teams that can effect change * Be a Technical & Customer Problem Solver - Ask questions, define the problem and recognize where our platform sits in the Chase ecosystem * Understands the technologies and approaches in use and those we should be using to drive our plans for the future * Builds the framework and tracks the product's key success metrics such as conversion rates, engagement and performance Required qualifications, capabilities, and skills * 2+ years of experience or equivalent expertise in product management or a relevant domain area * Knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * A customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements * Good team player and leader that inspires action and builds credibility across the enterprise * Good partnership, consulting, and influence skills Preferred qualifications, capabilities, and skills * Experience collaborating with external third parties, external vendors and external partners * Experience working in financial services, acquisition, digital products, online and mobile platforms, etc * Experience building automated email communications, email campaigns and email newsletters * Demonstrated prior experience working in a highly matrixed, complex organization * Deep understanding of acquisitions, account opening and related government regulations * Ability to prioritize a large book of work, meetings, team dynamics, and overall delivery * Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience

You enjoy delivering innovative customer experiences, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact while sharpening your product management skills. As a Senior Product Associate in the Customer Acquisition Experiences team, you will be integral to the delivery of exciting customer experiences, and you will support the end-to-end product life cycle. You are responsible for partnering with your development team(s) across all scrum activities, maintaining a health backlog and engaging cross-functional teams on dependencies. You will guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. You will build products that meet the highest standards of scalability, resiliency, and stability. Job responsibilities Owns, maintains and develops a healthy product backlog Facilitates all scrum activities for your development team(s) Engages cross-functional teams on dependencies to ensure timely and satisfactory delivery Manages key relationships - Work with engineering, architecture, and a diverse set of product teams across the enterprise to collaborate and drive results Communicates effectively and often - Be vocal. Share strategy, roadmap, progress, and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences Be a subject matter expert - The candidate has deep curiosity about the digital product experience space and a desire to connect that curiosity and knowledge to the teams that can effect change Be a Technical & Customer Problem Solver - Ask questions, define the problem and recognize where our platform sits in the Chase ecosystem Understands the technologies and approaches in use and those we should be using to drive our plans for the future Builds the framework and tracks the product's key success metrics such as conversion rates, engagement and performance Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in product management or a relevant domain area Knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management A customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements Good team player and leader that inspires action and builds credibility across the enterprise Good partnership, consulting, and influence skills Preferred qualifications, capabilities, and skills Experience collaborating with external third parties, external vendors and external partners Experience working in financial services, acquisition, digital products, online and mobile platforms, etc Experience building automated email communications, email campaigns and email newsletters Demonstrated prior experience working in a highly matrixed, complex organization Deep understanding of acquisitions, account opening and related government regulations Ability to prioritize a large book of work, meetings, team dynamics, and overall delivery Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience

At JP Morgan Chase, we believe in empowering our people to drive innovation and shape the future of financial services. As part of our Product Innovation Team, you'll collaborate with talented colleagues, leverage cutting-edge technology, and have the opportunity to grow your career in a supportive and inclusive environment. We value your unique perspective and encourage you to bring your ideas to the table, making a real impact for our clients and communities. Join us and discover a place where your contributions are recognized, your growth is supported, and your work truly matters. As a Product Manager in the Product Innovation Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Required qualifications, capabilities and skills 5 years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Preferred qualifications, capabilities and skills Demonstrated prior experience working in a highly matrixed, complex organization

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As a Product Delivery Associate in the HR Money Movement Team, you enable the release and sustainment of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. The Human Resources function at JPMorgan Chase embraces a product-driven way of working. This allows us to function in a manner where we are fully organized around our customers to deliver personalized experiences throughout an employee or manager journey. Our intention is to build products that our customers love and that work for our businesses. The HR Product Organization sits within Corporate HR and plays an important role in driving our transformation. The organization leads our efforts to identify outcomes, goals, and measures of success across all our products, applying agile principles, continuous discovery, and a common set of data architecture and delivery tools. The HR Money Movement Team is seeking a highly effective and innovative person to be a part of the Global Pay team. This role will play a key role in the continued innovation and sustainment of the Oracle HCM cloud application, related suite of applications, and business processes. The role will be critical in defining the evolution of the platform, processes, and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide. Job responsibilities Plays a key role in the continued innovation for payroll, Oracle HCM cloud application, related suite of applications, and business processes. Works with a diverse group of stakeholders to execute and implement the ongoing technology strategy that will enable the Global HR organization. Ensures the continued optimization and sustainment of the Oracle HCM cloud solution, ensuring the reliability, accuracy, and effectiveness of the platform and the end-to-end experience for our 260K+ employees globally. Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in product delivery or a relevant domain area Experience with Oracle HCM pay and time platforms Able to multi-task, prioritize, and manage time efficiently Ability to collaborate in a team-oriented environment across teams Problem solving, problem identification, and reasoning skills. Good judgement and decision-making skills. Good written and verbal communication skills. Exceptional analytical skills (e.g., root cause analysis). Preferred qualifications Desire to innovate and improve processes.