Private Client Relationship Manager
Citizens Financial Group job in Woburn, MA
At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support.
As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team.
Primary responsibilities include
Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions.
Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives.
Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
Provide exceptional, high-touch client experiences.
Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals.
Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens.
Leverage Salesforce CRM to track activity.
Measures of Success include
Growth in net new investment assets in collaboration with Wealth Partners.
Growth in new deposits including checking, savings, and CD balances.
Growth in lending units and balances through mortgages, home equity lines, and securities-based lending.
Client satisfaction survey results.
Qualifications, Education, Certifications and/or Other Professional Credentials
Bachelor's degree (preferred).
3 - 5 years of banking, wealth management or other relevant equivalent experience.
Experience working with affluent and high net worth clients.
A minimum of two licenses required: SIE, Series 6, 7, 63, 65, or 66 licenses, and Life and Health, Accident Insurance Licenses. Additional licenses can be obtained within a specific timeline upon hire.
Demonstrated success in a client-centric, initiative-taking sales environment.
Experience establishing and maintaining relationships with clients and internal partners.
Knowledge of industry regulatory requirements to ensure a sound control environment.
Excellent written and verbal communication skills.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F; potential Saturday hours
Pay Transparency
The salary range for this position is $75,000 - $90,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ***************************************
Auto-ApplyOperational Risk Sr Analyst
Citizens Financial Group job in Boston, MA
The Operational Risk Management (ORM) Methodology Team is seeking an Operational Risk Management Analyst who will be responsible for assisting and supporting the planning, execution, and ongoing review of the Operational Risk Management Methodology Frameworks and driving change specifically related to Issue Management and Findings Management. Assist with development, monitoring, and assessment of Key Programs Risk Metric, standards, and procedures. Work closely with Front Line Units to drive implementation of program policies, and ongoing improvement of the Issue Management and Findings Management Methodology.
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Primary responsibilities include:
Serves as an advisor and support the Operational Risk Management Programs specifically related to Issue Management and Finding Management. Assist with managing the risk program and the implementation of changes by providing updates through partnership with Front Line Units through working groups and trainings, as necessary.
Make and implement required changes and enhancements to the Issue Management Operational Risk Framework Methodology, Minimum Requirements, departmental procedures, and related guidance and training to ensure alignment with Heightened Standards, industry best practices, while driving a Strong Independent Risk Management rating.
Assist with Issue Management Enterprise Risk Appetite Metrics, Key Risk Indicators, and Key Performance indicators to include Executive Risk Reporting in GRC, providing commentary around limit breaches and metrics that exceed threshold. Manage the documentation of key risk metrics and conduct research and analysis on metrics that exceeded threshold/limits in order to provide meaningful analysis and conclusions to executive leadership through reporting. Explore opportunities for ongoing enhancements and automation of Key Risk Indicators and reporting.
Produce commentary and analysis of Operational Risk Frameworks, assessing the Front-Line Units performance and adherence to methodology levering Key Risk Indicators and risk analytics for inclusion in Monthly Risk Committee Reporting and Quarterly Enterprise Risk Opinion.
Manage, support, and assist with both internal and external exams. Works closely with regulatory agencies and assists with regulatory exams. Ensure appropriate exam outcomes through exam management protocols.
Partner with the Governance Risk and Compliance (GRC tool) team to update and maintain Risk Framework Modules with GRC to support ongoing processes enhancements and methodology updates. Support Front Line Unit requests related to GRC.
Develop and maintain strong relationships with members of the Front and Second Line and other stakeholders to promote cross -functional risk management capabilities and compliance.
Maintain knowledge of new or emerging risk management methodologies through professional networking and participating in industry forums.
Ensure complete adoption of the Issue Management and Findings Framework within businesses line and Front-Line Unit in accordance with Risk Framework and Methodology.
Produce and assess Issue Management Key Risk Metrics and report results across businesses and functions, prior to aggregation and executive reporting.
Function as a trusted advisor and central point of contact across the three lines of defense as well as internal and external stakeholders.
Drive communication, solutioning, and process and methodology enhancements through Working Session and Risk Forums at all levels of the organization. Collaborate effectively with cross-functional teams and build strong relationships with stakeholders at all levels of the organization
Qualifications:
3-6 years of relevant experience within the Banking Industry, Financial Services, compliance, Front Line Risk, Operational Risk, Internal Audit, and/or Regulatory Agency
Operational Risk Management experience.
Experience with Operational Risk management Frameworks to include Issues Management, and Control Assessment.
Knowledge of regulatory guidance pertaining to Enterprise and Operational Risk.
Familiarity with Governance Risk and Control (GRC) tools (Archer preferred).
Technical proficiency in Microsoft Excel, Word Visio, and PowerPoint.
Strong analytical capabilities to provide data-centric insights.
Excellent communication skills and experience producing high-quality materials for management consumption.
Strong project management skills: ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
Education
Bachelor's Degree: Accounting, Business, Risk Management, Finance, Economics or equivalent field or equivalent work experience.
License or Certification: preferred by not required
Hours & Work Schedule: 4 days in the office, 1 working from home
Hours per Week: 40
Work Schedule: Monday-Friday
Pay Transparency
The salary range for this position is $60,000-$90,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** .
Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.
#LI-Citizens2
Auto-ApplyQuant Researcher & Developer
Boston, MA job
JobID: 210670287 JobSchedule: Full time JobShift: Base Pay/Salary: Boston,MA $150,000.00-$224,000.00 Join Us at 55ip & Help the Wealth Management Industry Move Forward Working at 55ip means standing at the intersection of finance and technology-and at the cutting-edge of wealth management. We've been making rapid progress on our mission: to break down barriers to financial progress for financial advisors and their clients. Our Boston- and Mumbai-based team has built and brought to market a tax-smart investment strategy engine delivering an intuitive experience and intelligent automation. Driven by strategic partnerships with world-class asset management firms, such as BlackRock and J.P. Morgan, we've experienced breakthrough growth over the last year. Today, over 110 financial advisor firms with $90 billion in assets (and counting) are using 55ip.
If we look a little different, it's because we are. We're entrepreneurs, product pros, investment scientists, and customer advocates who aim to deliver an exceptional experience-and have fun doing it. Like lots of companies, we've got a deep bench of smart, talented, creative people, but our superpower is something else: hustle. That extra push when others would quit, that new approach nobody else has tried, that ability to thrive at 30,000 feet or dig into the details-and to do it all with humility, empathy, and respect. As we enter an exciting new chapter as a separately-branded subsidiary of J.P. Morgan, we're looking for top talent-with hustle-to join us on our path to becoming an industry standard.
Overview
The 55ip Quant team is looking for a quantitative professional to research, implement, test, and maintain the core algorithms of its technology-enabled investment platform for large investment advisory (RIA) & wealth management firms. The ideal candidate has a background in optimization and statistical modules using software design constructs and tools. The candidate will be motivated, a problem solver, and an effective team player looking to make a significant impact in supporting research projects and who can grow as an independent researcher.
Responsibilities
* The end-to-end research, development, and maintenance of investment algorithms
* Contribute to development and maintenance of optimization models
* Take part in building out the research and development framework
* Thoroughly vet investment algorithmic results
* Contribute to the research data platform design
* Investigate datasets for use in new or existing algorithms
* Participate in agile practices
* Liaise with stakeholders to gather & understand the functional requirements
* Take part in research & code reviews
* Develop code using high quality standards and best practices, conduct thorough end-to-end unit testing, and provide support during testing and post go-live
* Support research innovation through the creative and aggressive experimentation of cutting-edge hardware, advanced analytics, machine learning techniques, and other methods
* Collaborate with technology teams to ensure appropriate requirements, standards, and integration
Requirements
* Experience in a quantitative role
* Proficient in Python, Git and Jira
* Professional experience with commercial optimizers (Gurobi, CPLEX) is a big plus
* Master's degree in computer science, computational mathematics, or financial engineering
* Excellent mathematical foundation and hands-on experience working in the finance industry
* Proficient in quantitative, statistical, and ML/AI techniques and their implementation using Python modules such as Pandas, NumPy, SciPy, SciKit-Learn, etc.
* An understanding of or exposure to financial capital markets, various financial instruments (such as stocks, ETFs, Mutual Funds, etc.), and financial tools (such as Bloomberg, Reuters, etc.)
* Experience in direct-indexing products is a big plus
* Strong communication (written and oral) and analytical problem-solving skills
* Strong sense of attention to detail, pride in delivering high quality work and willingness to learn
* Knowledgeable in SQL
* Agility: Able to shift gears and react quickly to timely requests
* Hustle: Self-motivated, proactive, responsive-ability to think strategically but also willing to dig into the details and tactics
About 55ip
55ip is a financial technology company whose purpose is to break down barriers to financial progress. Wealth management enterprises and financial advisors use 55ip's tax-smart investment strategy engine to dramatically improve their efficiency and effectiveness. 55ip's intuitive experience and intelligent automation elevate portfolio design and delivery, helping advisors save time and drive better outcomes for their clients. At the heart of the experience is 55ip's ActiveTax Technology, which includes tax-smart transitions, management, and withdrawals. 55ip is becoming the industry standard by connecting to platforms where advisors manage their client accounts, enhancing workflow and reducing the need to move the assets. More information is available at ******************
Auto-ApplyInvestment Banking- United States - 2026 ReEntry Program
Boston, MA job
JobID: 210691279 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $110,000.00-$200,000.00; San Franciso,CA $110,000.00-$200,000.00; Boston,MA $110,000.00-$200,000.00 About the Program
At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring.
The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide.
The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set.
Please refer to our ReEntry Overview page for further information regarding the Program.
Commercial & Investment Bank
The Commercial & Investment Bank is a global leader across investment banking, payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Group Overview:
Investment Banking: Provides strategic advice, capital raising and risk management to corporations, governments and institutions worldwide through a suite of services including M&A, advisory, equity and debt capital markets, leveraged finance, and structured products.
What We Look For:
Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.
Auto-ApplyPart Time (20 Hours) Associate Banker, Chinatown Boston Branch, Boston, MA Bilingual Mandarin Required
Boston, MA job
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
+ Reading and speaking in both English and Mandarin fluently is required for this role
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Boston,MA $25.00 - $30.48 / hour
Global Exchange Traded Funds Operations Control Manager
Boston, MA job
Join our dynamic team as a Global Exchange Traded Funds Operations Control Manager, where you'll drive impactful change and innovation in the Custody Exchange Traded Funds (ETF) space. This role offers unparalleled career growth and the opportunity to collaborate with global stakeholders, enhancing your skills in risk management and data visualization. Be part of a team that values proactive solutions and continuous improvement.
As a Global Exchange Traded Funds Operations Control Manager within the Custody Exchange Traded Funds team, you will lead efforts to strengthen our control environment and mitigate operational risks by working closely with global partners to ensure effective risk governance. Your role is crucial in shaping a proactive risk culture, delivering exceptional client experiences, and driving strategic initiatives that enhance our operational framework. You will be at the forefront of operational excellence, utilizing advanced data visualization tools to analyze trends and implement best-in-class governance practices. Collaborate with cross-functional teams to drive intelligent automation, streamline processes, and ensure our operations are efficient and resilient. Your expertise will be key in coordinating audit and regulatory reviews, fostering a culture of transparency and accountability.
Job Responsibilities:
Lead proactive risk governance and perform root-cause analysis to identify and mitigate operational risks.
Conduct targeted reviews and utilize Failure Mode & Effect Analysis (FMEA) to enhance control measures.
Ensure controls are effectively designed and implemented, fostering a proactive risk culture.
Analyze program-related data and develop reports to support business strategies.
Participate in end-to-end process walkthroughs and develop CORE documentation.
Manage control meetings, including agenda setting, action tracking, and closure.
Oversee the implementation of intelligent automation tools to improve client experiences.
Develop comprehensive operations risk metrics and trigger-based escalation processes.
Coordinate audit, compliance, and regulatory interactions, implementing lessons learned.
Utilize data visualization tools to analyze and present information effectively.
Required Qualifications, Capabilities, and Skills:
Bachelor's degree in any discipline.
10 or more years of industry experience, with exposure to ETF products .
At least 5 years of controls and risk management experience.
Strong analytical skills and ability to interpret complex data.
Excellent written and verbal communication skills.
Highly organized with the ability to manage competing demands.
Strong knowledge of ETF and/or Custody operations.
Proficiency in data visualization tools.
Preferred Qualifications, Capabilities, and Skills:
Experience in utilizing data quality, data visualization, and machine learning.
Ability to develop and maintain a governance and control environment.
Strong collaboration skills with global stakeholders.
Experience in audit and regulatory review coordination.
Required or Additional Information
Visa sponsorship is not available for this position.
Work schedules will vary within a full-time, 40-hour per week schedule.
You must be willing to work during our operating hours, which may include evenings, weekends, and holidays.
Specific information regarding work schedules will be provided by the recruiter.
Auto-Apply2026 - Commercial & Investment Bank - Investment Banking Summer Associate Program
Boston, MA job
JobID: 210659377 JobSchedule: Full time JobShift: Base Pay/Salary: San Francisco,CA $68,640.00-$225,000.00; Chicago,IL $60,000.00-$225,000.00; Boston,MA $60,000.00-$225,000.00; New York,NY $64,350.00-$225,000.00
Spend your summer working alongside the top professionals in the business to come up with solutions that shape the global economy. Our bankers are focused on long-term relationships and developing strategies that help our government, institutional and corporate clients grow and innovate; they do this by providing sound advice, helping them access funds and making connections, all while helping clients manage the many risks in today's complex environment. Our industry and product teams work together to develop and execute strategies that help our clients grow and achieve their objectives in today's global markets.
As an Investment Banking Summer Associate within our team, you will collaborate with leading professionals to devise solutions that influence the global economy. You will focus on building long-term relationships and crafting strategies that support the growth and innovation of our government, institutional, and corporate clients. Your role will involve offering sound advice, facilitating access to capital, and fostering connections, all while assisting clients in navigating the complexities and risks of the current environment. You will work alongside our industry and product teams to develop and implement strategies that enable our clients to expand and meet their goals in the global market.
Our industry and product teams work together to develop and execute strategies that help our clients grow and achieve their objectives in today's global markets. The Investment Banking Summer Associate Program spans the following industry and product teams: Consumer & Retail, Diversified Industries, Financial Institutions, Healthcare, Latin America Advisory, Leveraged Finance, Media & Communications, Mergers & Acquisitions, Mid-Cap Investment Banking, Natural Resources, Real Estate, and Technology.
Working here means joining a collaborative, supportive team. We want your diverse perspective to help us innovate the next wave of products and solutions for our clients. We'll give you what you need to succeed from training to mentoring from senior leaders to projects that engage all your skills.
What to expect
Our nine-week program kicks off with four days of orientation and training, giving you technical and practical skills. Top performers may receive a full-time job offer at the end of the summer.
Job responsibilities
* Analyzing market data, building detailed financial models and preparing client presentations for mergers and acquisitions, leveraged buyouts and capital markets advisory
* Managing client transactions from pitch to close under the guidance of our senior leaders
* Coming up with innovative and creative ways to solve complex, real-world business challenges
* Learning how we help clients and communities grow, no matter their needs
* Sharpening your technical skills
* Building your professional network with mentors, senior executives and others
Required qualifications, capabilities, and skills
* Pursuing an MBA degree with an expected graduation date of December 2026 - June 2027
* Enrolled in an MBA program in the U.S.
* Excellent analytical, quantitative and interpretative skills
* Strong writing, communication and interpersonal skills
* Ability to thrive in a dynamic, collaborative work environment
* Being adaptable, flexible and resilient
* Knowing your way around Excel, PowerPoint and Word
* Fluency in English
Locations and groups you may join:
* New York City: All groups
* Boston: Technology
* Chicago: Diversified Industries, Mergers & Acquisitions
* Houston: Natural Resources (Oil & Gas)
* San Francisco: Healthcare, Mergers & Acquisitions, Technology
Join us
At JPMorganChase, we're creating positive change for the diverse communities we serve. We do this by championing your innovative ideas through a supportive culture that helps you every step of the way as you build your career. If you're passionate, curious and ready to make an impact, we're looking for you.
What's next?
Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it's important to complete all relevant application questions so we have as much information about you as possible.
After you confirm your application, we will review it to determine whether you meet certain required qualifications.
JPMorganChase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We strive to hire qualified, diverse candidates, and we will provide reasonable accommodations for known disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
2025 JPMorganChase. JPMorganChase is an equal opportunity and affirmative action employer Disability/Veteran
Auto-ApplyVendor Management Specialist
Citizens Financial Group job in Johnston, RI
Join our Mortgage Vendor Strategy and Performance Team to help enhance our vendor expense management program. In this role, you'll collaborate with internal stakeholders and external vendor partners to optimize processes, manage costs, and drive value across the organization. We're looking for a detail-oriented professional with a fresh perspective and strong relationship-building skills.
Primary responsibilities include:
Stakeholder & Vendor Engagement
Build and maintain strong relationships with business stakeholders and vendor partners.
Understand vendor products, services, and associated expenses.
Expense Management & Reporting
Develop and maintain accurate vendor expense reports.
Partner with Finance to forecast budgets and monitor purchase order funding.
Analyze spending patterns, identify cost-saving opportunities, and recommend improvements.
Process Optimization
Propose and implement enhancements to vendor expense management processes.
Support negotiations using cross-vendor and cross-business line data.
Contract & Invoice Alignment
Review statements of work and reconcile invoices with contracts.
Resolve discrepancies and ensure timely payment processing.
Prepare materials for additional funding approvals and contract renewals.
Performance & Compliance
Partner with Vendor Strategists to review performance reports and identify SLA credits.
Ensure compliance with policies, guidelines, and regulatory requirements.
Stay informed on regulatory changes and assess impacts.
Vendor Expense Optimization
Identify unused or underutilized products/services.
Support vendor consolidation and maintain alignment of volume forecasts and expenses.
Qualifications, Education, Certifications and/or Other Professional Credentials
3-5 years of experience in a role supporting expense management or finance
Experience with Microsoft Excel and PowerPoint and building presentation materials to summarize analysis results for executive audiences
Experience identifying and implementing process improvements
Detail-oriented mindset
Excellent communication and interpersonal skills
Proven ability to build relationships across a large organization
Strong problem-solving skills
Self-Starter with ability to work independently
Experience with Ariba and GRC systems preferred
Associate's Degree in Business, Finance, or related field (preferred)
Hours and Work Schedule
Hours per week: 40
Work Schedule: 8:30am - 5:00pm, Monday - Friday
Position is onsite in Johnston, 4 days/week.
Auto-ApplySenior Manual Ethical Hacker
Boston, MA job
Denver, Colorado;Seattle, Washington; Jacksonville, Florida; Addison, Texas; Jersey City, New Jersey; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois **To proceed with your application, you must be at least 18 years of age.** Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge (***********************************************************************************************
**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**Job Description:**
Manual Ethical Hacking is part of the Application Development Security Framework Program within Bank of America's Cyber Security Assurance Offensive Security group. The program provides services to assess the security resilience of the bank's applications to malicious hacking activity.
This senior technical role is responsible performing and leading ethical hacking assessments of the bank's technologies, applications, and cyber security controls while adapting testing methods to evolving and emerging threats. Key responsibilities include leading and performing research, understanding the bank's security policies, working with appropriate partners to complete assessments and simulations, identifying misconfigurations and vulnerabilities, and reporting on associated risk. These individuals partner closely with security partners, CIO clients and multiples lines of business. These individuals are expected to perform application security-oriented dynamic and static assessments across a multitude of technologies including web UI, web APIs, mobile and cloud, including associated source code.
Key Responsibilities in order of importance:
+ Perform assigned analysis of internal and external threats on information systems and predict future threat behavior.
+ Incorporate threat actors' tactics, techniques, and procedures into offensive security testing to identify high-value vulnerabilities/chained attacks.
+ Developing Proof-of-concepts for exploitation.
+ Perform assessments of the security, effectiveness, and practicality of multiple technology systems.
+ Leverage innovative thinking to help solve problems or introduce new ideas to processes or products applicable to offensive security.
+ Prepare and present detailed technical information for various media including documents, reports, and notifications.
+ Provide clear and practical advice regarding managing risks.
+ Learn and develop advanced technical and leadership skills, mentor Junior and Intermediate assessors in technical tradecraft and soft skills.
+ Respond to security incidents and provide technical assistance to leadership across the Information Security organization.
Required Skills:
+ Minimum of 5+ years of professional pentesting, application security or ethical hacking experience, preferably in a large, complex, enterprise environment
+ Detailed technical knowledge in at least 5 of the following areas:
+ security engineering
+ application architecture
+ authentication and security protocols
+ application session management
+ applied cryptography
+ common communication protocols
+ mobile frameworks
+ single sign-on technologies
+ exploit automation platforms
+ Web APIs
+ Cloud environments
+ LLM security
+ Able to manually identify and reproduce findings, discuss remediation concepts, develop PoCs for vulnerabilities, use scripting/coding techniques, proficiently execute common penetration testing tools, triage, and support incidents, and produce high value findings
+ Experience performing manual web application assessments i.e., must be able to simulate a OWASP Top 10 vulnerabilities without the use of tools
+ Experience performing manual code reviews for security relevant issues
+ Experience working with DAST and SAST tools to identify vulnerabilities
+ Knowledge of network and Web related protocols/technologies (e.g., UNIX/LINUX, TCP/IP, Cookies)
+ Experience with vulnerability assessment tools and penetration testing techniques.
+ Solid programming/debugging skills, development frameworks, CVE and CWE research/reproduction
+ Threat Analysis, threat modelling and SBOM analysis
+ Innovative thinking, threat actor simulation
+ Technology Systems Assessment
+ Technical Documentation
+ Advisory
Desired:
+ CEH, OSCP/OSCE/OSWE/GXPN/GPEN/GWAPT/GMOB/All Practitioner Certs [Port Swigger BSP Academy]/Cloud Cert(s)/ eWPT; eWPTX; eMAPT [INE Pentester Academy]
+ Strong programming/scripting skills
This job will be open and accepting applications for a minimum of seven days from the date it was posted.
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Treasury Management Officer - Commercial Banking
Boston, MA job
Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team. As a Treasury Management Officer in Commercial Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
**Job responsibilities**
+ Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships
+ Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
+ Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
+ Independently lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
+ Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
+ Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms
+ Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
**Required qualifications, capabilities, and skills**
+ 6+ years of cash management, sales and relationship management experience
+ Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
+ Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
+ Excellent verbal and written communication skills
+ Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
+ Strong time management, organizational and planning skills
+ Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
**Preferred qualifications, capabilities, and skills**
+ Bachelor's degree
+ Certified Treasury Professional designation
+ Strong creative solution and problem-solving abilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Boston,MA $161,500.00 - $235,000.00 / year
Commercial Bank- Payment Sales- United States- 2026 ReEntry Program
Boston, MA job
JobID: 210692042 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $70,000.00-$135,000.00; Chicago,IL $70,000.00-$135,000.00; Boston,MA $70,000.00-$135,00.00; Los Angeles,CA $70,000.00-$135,000.00; San Franciso,CA $70,000.00-$135,000.00; Irvine,CA $70,000.00-$135,000.00
About the Program
At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring.
The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide.
The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set.
Please refer to our ReEntry Overview page for further information regarding the Program.
Commercial Bank
The CB Treasury Sales team is responsible for contributing to new sales targets, managing business relationships, and achieving portfolio growth objectives.
What We Look For:
Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.
Auto-ApplyFCRA Disputes Specialist
Citizens Financial Group job in Johnston, RI
In the FCRA Disputes Specialist role, you will be responsible for:
You will investigate credit bureau disputes received from the credit reporting agencies as well as from our customers using Citizens systems, policies and procedures. You will add pertinent information to pre-approved letters to respond to customer disputes. You will thoroughly document information relevant to the dispute details and resolution in the system of record.
Although most disputes do not require telephone contact, occasionally you will need to provide effective communication when making inquiries and to follow up with customers.
You will review various reports to troubleshoot credit bureau reporting issues prior to the monthly file run.
You will build relationships and effectively communicate across departments within Citizens to request system updates as well as obtain information relevant to resolving credit bureau disputes and reporting exceptions.
At times, you will participate in projects to review and investigate historical credit bureau reporting and make updates as needed.
You will receive training to remain up to date on credit bureau industry knowledge and trends.
Qualifications
Problem-solving skills, accuracy, attention to detail, and having an analytical mindset while reviewing and investigating credit bureau disputes and reporting exceptions is critical.
The ability to function in a team environment, work independently, and organize your time to meet deadlines is a necessity.
The ability to write and speak effectively and professionally is a must.
2-5 years of experience in the financial industry is preferred.
Previous experience in customer service, complaint resolution, letter writing, bankruptcy, loss mitigation or foreclosure is a plus.
Previous experience researching and resolving credit bureau disputes is a plus.
Bachelor's or Associate's degree preferred. High school diploma with applicable work experience is acceptable.
Qualifications, Education, Certifications and/or Other Professional Credentials
Bachelor's or Associate's degree preferred. High school diploma with applicable work experience is acceptable.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F 8am-5pm. Hybrid (4 days in the office) in Johnston, RI or Glen Allen, VA
Auto-ApplyFraud Analytics and Innovation Lead Analyst - Fraud Strategy
Boston, MA job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Summary:
This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.).
Are you a strategic, analytical thinker with a passion for fighting financial crime? Ready for the chance to drive real change in an organization? We are searching for a motivated fraud strategy analyst to help drive that transformation within our deposit client identity and onboarding space. The Deposit New Account Fraud Risk Strategies team is keenly focused on supporting product innovation and responsible growth while preventing, detecting and mitigation financial threats against our checking and savings products. This is a highly visible role that will focus on identifying trends and strategy opportunities related to fraudulent applications, subsequent transactional patterns and operational treatment efficiencies.
A successful candidate will be an individual contributor on a team of other analysts responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer and small business deposit products. This position requires a rigorous analytical focus on monitoring for shifts in fraud activity, transactional dynamics and effectively communicating trends and opportunities for improvement. Key functions involve developing application and transaction monitoring, identifying business trends based on economic and portfolio conditions and executing/monitoring strategic enhancements.
Sound technical knowledge of SAS / SQL, financial statements, business processes, and fraud subject matter expertise in the areas of KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities are keys to excelling in this role.
Responsibilities:
* Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
* Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
* Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
* Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights
* Responsible for oversight of deposit product application fraud, trend identification and development of mitigation strategies to responsibly manage fraud risk.
* Ensures effective governance and cadence on progress reviews, communication, stakeholder updates
* Guarantees seamless hand off to operations team for new processes
* Provide recommendations on mitigation efforts, ensuring monitors are in place, and will self-create initiatives as needed.
* Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes.
* Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies.
* Analyze data and conduct investigations to identify patterns, trends, and anomalies indicative of potential fraud.
* Identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology.
* Ensuring proper risk controls are deployed, while adhering to best practices.
* Provide oversight on defect reviews of 3rd party/scam loss cases to identify any gaps in Fraud strategy and/or procedural adjustments.
* Providing fraud requirements, testing, and development of strategies for new project and endeavors
* Design and monitor key fraud metrics and KPIs to evaluate the effectiveness of fraud prevention.
* Monitor Strategy performance and Optimization of existing detection strategies to determine areas where rules can be adjusted to decline fewer false positives and improve the ROI and overall performance of our fraud strategies.
* Identify process improvements and efficiencies via data analysis.
* Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals.
Required Qualifications:
* 3+ years of experience in SQL and SAS querying /coding
* 3+ years of experience in fraud prevention and strategic risk mitigation
* Intermediate Excel, PowerPoint and/or Tableau experience
* Demonstrate strong analytical skills
* Strong organizational and written / oral communication skills
* Self-starter capable of generating meaningful work and driving results
* Ability to work in a fast paced, dynamic environment
* Strong strategic thinking skills with a track record of breaking complex problems down and developing clear strategy / action plans
* Proven track record of proactively identifying optimization opportunities for existing processes
* Ability to develop and/or optimize mitigation strategies or manage large fraud programs/initiatives
* Aptitude for working across functional lines and organizational levels to drive results
* Ability to present, lead, support, and influence senior management and business stakeholders
Desired Qualifications:
* BA/BS in Computer Science, Data Science, Statistics, or a related field
* Business analysis / Consulting experience
* Fraud subject matter expertise in these domains: KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities
* 5+ years of SAS or SQL Coding experience
* 5+ years of experience in fraud prevention and strategic risk mitigation
* Background in Technology, Agile, Systems Integration Testing (SIT), or User Acceptance Testing (UAT)
* Leadership and management skills, including development of teams and individuals
* Experience with multiple banking products such as, Digital Money Movement (Zelle, ACH, Wires) Deposit (DDA, Checks), Cards (Credit and Debit)
Skills:
* Analytical Thinking
* Business Analytics
* Data and Trend Analysis
* Fraud Management
* Problem Solving
* Collaboration
* Innovative Thinking
* Monitoring, Surveillance, and Testing
* Presentation Skills
* Risk Management
* Data Visualization
* Interpret Relevant Laws, Rules, and Regulations
* Issue Management
* Oral Communications
* Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40
Commercial Operations Loan Specialist II
Citizens Financial Group job in Johnston, RI
At Citizens, we work together to make a difference for companies that are building, supplying, and serving industries and consumers across the country.
As the Commercial Operations Loan Specialist II, you will be responsible for the processing of commercial credit in support of underwriting during their origination and/or the ongoing portfolio management activities. Communicates with both internal and external customers identifying required information and provides status updates to interested parties. Maintains/updates appropriate systems, determines and orders necessary due diligence, assists with the transfer of credits, supports the establishment and maintenance of virtual credit files and the overall preparation of a file for underwriting as specified in accordance with the Policies and Procedures established by Business Banking Operations, provides general operational support for the Business Banking Operations department; enforces risk controls; maintains data governance and comply with appropriate policies, procedures, laws, and regulations.
Most importantly, you will feel valued for who you are and supported to achieve what is important to you, personally and professionally!
Qualifications and Requirements
An Associate or Bachelor's degree is preferred or 3-5 years of relevant business experience. A minimum of 3 years in Banking and/or Financial Services.
Highly motivated and is team-oriented. Analytical ability to expedite moderately complex problem resolution.
Highly-effective written and oral communication skills. Able to provide exceptional customer service and to effectively communicate with customers, colleagues, and with all levels of management.
Strong organizational skills with the ability to manage multiple priorities in a time sensitive environment while maintaining service level agreements. Ability to effectively manage a pipeline of credits, independently prioritizing activities.
Prior work experience in a business/commercial lending environment is required with knowledge of customary products, practices and policies. Knowledge of SBA processing and real estate secured lending is preferred. Advanced knowledge of typical commercial loan documentation, financial statements and due diligence is required.
Must be experienced with MS Word, Excel, Outlook. Experience with AFS, RELAY, Salesforce, Alfresco, and CRM Dashboard are all pluses. Equivalent work experience may be considered as an alternative to formal degree program completion.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: 8:00a - 5:00p EST, hybrid 4 days onsite, 1 day remote
Auto-ApplyContent Development & Delivery Partner
Citizens Financial Group job in Westwood, MA
We're looking for a highly organized, strategically grounded, and collaborative Content Development & Delivery Partner to join our Enterprise Social and Content Strategy team. This role is critical in bringing content strategies to life-overseeing execution from initial creative review through final delivery across all channels. The role is ideal for a go-getter who thrives in a dynamic environment, can juggle multiple priorities, and is passionate about delivering high-quality, on-brand creative under tight deadlines.
Key Responsibilities
Content Execution & Delivery
Own the end-to-end execution of content projects after initial creative review.
Oversees production schedule and timelines to keep us on task.
Partner with Content Strategists to understand project objectives, strategy, and creative briefs.
Manage stakeholder reviews and feedback, including Legal, Risk, and Compliance.
Collaborate with Web Strategy and Publishing teams to ensure timely development and launch on dotcom.
Oversee the creation of supporting social and content assets aligned with campaign goals.
Tracks performance as pulled by content strategist to help inform future creative.
Ensure brand consistency throughout creative development process.
Optimization & Performance
Partner with SEO teams to ensure content is optimized for discoverability and performance.
Generate tracking links and reporting frameworks to measure content effectiveness.
Leverage AI tools to streamline workflows, enhance productivity, and improve content quality.
Cross-Functional Collaboration & Stakeholder Engagement
Serve as a key liaison between content strategy, key stakeholders, creative partner, and web teams.
Facilitate clear communication and alignment across multiple stakeholders and departments.
Build and maintain strong relationships with internal partners, serving as a trusted and proactive creative resource.
Attention to Detail
Manage multiple projects simultaneously, ensuring high-quality, on-time delivery in a fast-paced environment.
Responsible for quality assurance and testing processes to ensure content is accurate and polished before publication.
Additional requests as assigned by manager.
Qualifications
5-7 years of experience at a fast-paced corporate environment.
Proven experience in content operations, digital/social marketing, or project management.
Exceptional attention to detail and ability to manage multiple projects simultaneously.
Strong strategic thinking and ability to translate strategy into actionable execution.
Excellent interpersonal and communication skills; comfortable working cross-functionally.
Familiarity with SEO best practices, web publishing workflows, and content performance metrics.
Clear understanding of social media platforms, best practices and distribution.
Ability to work independently and collaboratively in a deadline-driven environment.
Design experience and familiarity with Canva and Adobe Creative Suite is a bonus.
Experience using AI tools to enhance content development and delivery.
Preferred Qualifications
Background in financial services or regulated industries is a bonus but not required.
Agency experience or background.
Hours per Week: 40
Work Schedule: M-F 8-5 4 days in New York City office, Westwood, MA or Boston MA office 1 day work from home.
Up to 15% travel possible
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Pay Transparency
The salary range for this position is $75,000 - $113,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** .
Auto-ApplyCollection Recovery Senior Specialist
Citizens Financial Group job in Johnston, RI
At Citizens, we're more than a bank. As part of our team, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself.
As the Collection Recovery Senior Specialist, you will field a variety of customer calls and display your passion to deliver high quality solutions for our customers. Additionally, you will help customers through their financial hardship by offering a wide variety of assistance and options. You will thrive in this role through your extensive training and knowledge in some of the most advanced techniques and tools for your specialized area of the collections/recovery business, including AI, to give customers the most realistic and helpful experience possible. You will work with limited supervision and will be responsible for providing support to junior staff members and peers to support their development and performance on your team. You will be a key player in driving improvements for strategic and tactical collection and recovery metrics, possibly performing special projects or initiatives that leverage colleague experience.
Most importantly, you'll feel valued for who you are and supported to achieve what's important to you, personally and professionally!
Primary responsibilities include
Acts as a subject matter expert (SME) in a specialized area of collections/recovery business.
Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring adherence to applicable policy and procedure.
Completes any and all file/system maintenance required in accordance with policy in order to signify an account is currently engaged in a specialized form of collections.
Understands, adheres to and abides by any and all laws, regulations, and bank policy regarding specialty collections.
Assists junior or less experienced staff members with escalated concerns or perform peer reviews as required by department management.
May be expected to perform special projects or initiatives that leverage colleague experience. This will be as directed by management and senior management.
Qualifications, Education, Certifications and/or Other Professional Credentials
Strong phone communication, active listening, and negotiation skills.
Demonstrated ability to thrive in a team-oriented environment.
Excellent organizational skills and ability to perform in a fast-paced, high-volume setting.
Preferred Qualifications
High School Diploma or equivalent.
Strong verbal and written communication skills.
Working knowledge of systems including AFS, TSYS, Mainframe, Relay, and Debt Manager.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday - Thursday 8:00am - 5:00pm, Friday 8:00am - 4:45pm
Auto-ApplyPrincipal Business Insights Analyst- Mortgage
Citizens Financial Group job in Johnston, RI
The Principal Business Insights Analyst will play a crucial role in growing Centralized Sales at Citizens Home Mortgage, serving as a strategic partner to senior executives and leading a team of 2-3 analysts focused on shaping and executing our Centralized Sales growth agenda while also supporting day-to-day management of the Centralized Sales team.
This role will involve working closely with a broad range of partner groups (e.g. Data Science, Marketing, Sales, Finance, other Strategy and Analytics teams, etc.) to develop new lead opportunities, improve and optimize lead conversion rates, test marketing strategies, understand key performance trends, and support holistic, effective management of Centralized Sales.
Strong communication and storytelling skills, deep analytical expertise, and well-honed abstract problem-solving skills are a must. Prior experience with Sales strategy in Mortgage is strongly preferred.
Primary responsibilities include
Partner with cross-functional teams (e.g. Data Science, Marketing, Sales, Finance, other Strategy and Analytics teams, etc.) to drive growth of Centralized Sales via development, testing, and execution of new lead and marketing programs
Act as a trusted advisor to leadership in Centralized Sales, ensuring alignment with organizational objectives and supporting holistic management of the channel
Communicate complex analyses in a way that is understandable and actionable for non-technical audiences
Influence business decisions by delivering clear, concise recommendations backed by data
Lead a team of 2-3 analysts, promoting skill development and best practices.
Qualifications, Education, Certifications and/or Other Professional Credentials
7+ years of financial services experience in a strategy or analytics focused role with exposure to Centralized Sales strategy in Mortgage strongly preferred.
7+ years of relevant experience in a quantitative role. Experience with SQL required. Experience with SAS, R, Python, and/or Tableau are strongly preferred.
Ability to drive actionable outcomes from analytical insight and effectively communicate findings and recommendations to business leadership.
Exceptional problem-solving acumen with ability to think strategically.
Time Management - ability to prioritize competing assignments and thrive in a fast-paced results-oriented environment.
Strong written and verbal communication skills
Advanced use of MS Office Suite (Excel, PowerPoint)
Bachelors degree in Data Analytics, Computer Science or a similar Technical field.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: 4 days in-office, 1 remote
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Auto-ApplyMarket Risk Analyst
Citizens Financial Group job in Boston, MA
Citizens Enterprise Market Risk Management, a second line Risk Management function, is looking to hire a Treasury Oversight analyst. The candidate will be part of a team supporting our independent Liquidity Risk Management and Interest Rate Risk Oversight Framework. The successful candidate will report to the Head of Treasury Risk Oversight working in coordination with Treasury teams.
The incumbent will be responsible for performing risk management oversight through effective review and challenge, formal assessments, and continuous monitoring related to interest rate risk in the banking book activities. The incumbent should have basic knowledge of Net Interest Income (NII) and Economic Value of Equity (EVE) concepts.
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Core Responsibilities:
Supports the design and execution of review and challenge assessments of Treasury practices against regulatory and corporate expectations.
Independently assess key inputs and results of Asset Liability Management modeling processes.
Work within established timelines to deliver assessments and risk position monitoring, which are key inputs into annual program opinions.
Responsible for continuous monitoring of NII and EVE exposures against limits and suggest and/or develop additional metrics and/or alternative risk views as needed.
Support independent review of non-maturity deposit modeling, prepayment modelling, among others, in coordination with the team and model validation function.
Identify and escalate exceptions to risk limits, policies, and procedures.
Acting as a partner with Treasury identifying areas of improvement and achieve efficiencies.
Working in partnership with Model Validation, the review and challenge of sub-model appropriateness supporting asset and liability management, NII forecasting, EVE, etc.
Effectively participate in EMRM governance and help formulate and drive EMRM strategy.
Establish partnerships with the various stakeholders across the three lines of defense.
2+ years of experience in Treasury, Risk, or business line related functions.
Ability to analyze large sets of data, workflow processes, risk profiles, and concisely summarize and/or represent effectively as management information.
Strong verbal and written communication skills are required.
Experience related to Treasury functions in the capacity of asset liability management (Net Interest Income, Economic Value of Equity) concepts, funding/liquidity management, funds transfer pricing, or investment portfolio management is desired.
Experienced with Excel, VBA, SQL (a plus), QRM (a plus).
Degree in Finance, Economics, Engineering, or related field
Relevant professional designations (e.g., CFA/FRM) are a plus.
Qualifications:
2+ years of experience in Treasury, Risk, or business line related functions.
Ability to analyze large sets of data, workflow processes, risk profiles, and concisely summarize and/or represent effectively as management information.
Strong verbal and written communication skills are required.
Experience related to Treasury functions in the capacity of asset liability management (Net Interest Income, Economic Value of Equity) concepts, funding/liquidity management, funds transfer pricing, or investment portfolio management is desired.
Experienced with Excel, VBA, SQL (a plus), QRM (a plus).
Degree in Finance, Economics, Engineering, or related field
Relevant professional designations (e.g., CFA/FRM) are a plus.
Education:
Degree in Finance, Economics, Engineering, or related field
Relevant professional designations (e.g., CFA/FRM) are a plus.
Hours and Work Schedule:
Hours per Week: 40
Location: Boston MA, Westwood, MA, or Johnston RI
Work Schedule: Monday - Friday, 4 days in the office, 1 day remote.
Pay Transparency
The salary range for this position is $92,000-$137,8000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** .
Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.
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Auto-ApplyProduct Manager - Salesforce Applications
Citizens Financial Group job in Westwood, MA
Location: Hybrid (4 days in-office, 1 remote) at one of our hubs: Johnston, RI | Pittsburgh, PA | Phoenix, AZ | Westwood or Medford, MA | Plano, TX | Iselin, NJ | Columbus/Cleveland, OH
About the Role
We're looking for a proven product leader with deep Salesforce expertise to drive the strategy, roadmap, and delivery of Salesforce-based solutions for our retail banking teams. This role is critical to enabling bankers to deliver seamless, personalized experiences that improve efficiency, deepen customer relationships, and enhance satisfaction across deposits, lending, and wealth solutions.
You'll operate at the intersection of business, technology, and data, partnering with stakeholders across the bank to deliver scalable, secure, and compliant solutions. If you thrive in an entrepreneurial environment, embrace ambiguity, and know how to influence through data and collaboration, this is your opportunity to make a significant impact.
What You'll Do
Own the product vision and roadmap for Salesforce applications supporting retail bankers and leadership.
Translate banker and customer needs into initiatives, epics, and user stories with clear acceptance criteria.
Lead end-to-end product lifecycle: discovery, prioritization, development, testing, deployment, and adoption.
Partner with Salesforce developers, architects, and admins to deliver secure, scalable solutions aligned with retail banking workflows.
Collaborate with retail leaders to identify pain points and drive process optimization.
Define and track KPIs such as adoption, productivity, NPS, and operational efficiency.
Ensure regulatory compliance and data security in all solutions.
Champion Agile and SAFe practices, facilitating release planning and demos.
Act as a trusted advisor and subject matter expert on Salesforce capabilities and retail banking processes.
What We're Looking For
5+ years of product management experience, including 3+ years focused on Salesforce applications in financial services or retail banking.
Strong understanding of retail banking operations (account opening, onboarding, lending, servicing, CRM).
Hands-on Salesforce experience; Salesforce certifications (Admin, App Builder, Financial Services Cloud) strongly preferred.
Deep familiarity with Agile/Scrum; SAFe experience a plus.
Proven ability to work autonomously, manage ambiguity, and deliver results.
Exceptional stakeholder management and communication skills; a bridge-builder who partners across business, tech, and data teams.
Analytical mindset with experience defining KPIs and using data to drive decisions.
Entrepreneurial spirit with a bias for action and a solutions-first approach.
Preferred Skills
Experience integrating Salesforce with core banking systems (e.g., FIS, Fiserv).
Knowledge of regulatory compliance (AML, data privacy).
Familiarity with customer journey mapping and omnichannel strategies.
Work Schedule
Hybrid: 4 days in-office, 1 day remote
Hours: Monday - Friday, 40 hours/week
Pay Transparency
The salary range for this position is $155,000 - $200,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit ***************************************
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Auto-ApplySenior Manual Ethical Hacker
Boston, MA job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Manual Ethical Hacking is part of the Application Development Security Framework Program within Bank of America's Cyber Security Assurance Offensive Security group. The program provides services to assess the security resilience of the bank's applications to malicious hacking activity.
This senior technical role is responsible performing and leading ethical hacking assessments of the bank's technologies, applications, and cyber security controls while adapting testing methods to evolving and emerging threats. Key responsibilities include leading and performing research, understanding the bank's security policies, working with appropriate partners to complete assessments and simulations, identifying misconfigurations and vulnerabilities, and reporting on associated risk. These individuals partner closely with security partners, CIO clients and multiples lines of business. These individuals are expected to perform application security-oriented dynamic and static assessments across a multitude of technologies including web UI, web APIs, mobile and cloud, including associated source code.
Key Responsibilities in order of importance:
* Perform assigned analysis of internal and external threats on information systems and predict future threat behavior.
* Incorporate threat actors' tactics, techniques, and procedures into offensive security testing to identify high-value vulnerabilities/chained attacks.
* Developing Proof-of-concepts for exploitation.
* Perform assessments of the security, effectiveness, and practicality of multiple technology systems.
* Leverage innovative thinking to help solve problems or introduce new ideas to processes or products applicable to offensive security.
* Prepare and present detailed technical information for various media including documents, reports, and notifications.
* Provide clear and practical advice regarding managing risks.
* Learn and develop advanced technical and leadership skills, mentor Junior and Intermediate assessors in technical tradecraft and soft skills.
* Respond to security incidents and provide technical assistance to leadership across the Information Security organization.
Required Skills:
* Minimum of 5+ years of professional pentesting, application security or ethical hacking experience, preferably in a large, complex, enterprise environment
* Detailed technical knowledge in at least 5 of the following areas:
* security engineering
* application architecture
* authentication and security protocols
* application session management
* applied cryptography
* common communication protocols
* mobile frameworks
* single sign-on technologies
* exploit automation platforms
* Web APIs
* Cloud environments
* LLM security
* Able to manually identify and reproduce findings, discuss remediation concepts, develop PoCs for vulnerabilities, use scripting/coding techniques, proficiently execute common penetration testing tools, triage, and support incidents, and produce high value findings
* Experience performing manual web application assessments i.e., must be able to simulate a OWASP Top 10 vulnerabilities without the use of tools
* Experience performing manual code reviews for security relevant issues
* Experience working with DAST and SAST tools to identify vulnerabilities
* Knowledge of network and Web related protocols/technologies (e.g., UNIX/LINUX, TCP/IP, Cookies)
* Experience with vulnerability assessment tools and penetration testing techniques.
* Solid programming/debugging skills, development frameworks, CVE and CWE research/reproduction
* Threat Analysis, threat modelling and SBOM analysis
* Innovative thinking, threat actor simulation
* Technology Systems Assessment
* Technical Documentation
* Advisory
Desired:
* CEH, OSCP/OSCE/OSWE/GXPN/GPEN/GWAPT/GMOB/All Practitioner Certs [Port Swigger BSP Academy]/Cloud Cert(s)/ eWPT; eWPTX; eMAPT [INE Pentester Academy]
* Strong programming/scripting skills
This job will be open and accepting applications for a minimum of seven days from the date it was posted.
Shift:
1st shift (United States of America)
Hours Per Week:
40