Private Client Relationship Manager
Citizens Financial Group, Inc. job in Norristown, PA
At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support.
As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team.
Primary responsibilities include
* Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions.
* Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives.
* Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
* Provide exceptional, high-touch client experiences.
* Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals.
* Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens.
* Leverage Salesforce CRM to track activity.
Measures of Success include
* Growth in net new investment assets in collaboration with Wealth Partners.
* Growth in new deposits including checking, savings, and CD balances.
* Growth in lending units and balances through mortgages, home equity lines, and securities-based lending.
* Client satisfaction survey results.
Qualifications, Education, Certifications and/or Other Professional Credentials
* Bachelor's degree (preferred).
* 3 - 5 years of banking, wealth management or other relevant equivalent experience.
* Experience working with affluent and high net worth clients.
* A minimum of two licenses required: SIE, Series 6, 7, 63, 65, or 66 licenses, and Life and Health, Accident Insurance Licenses. Additional licenses can be obtained within a specific timeline upon hire.
* Demonstrated success in a client-centric, initiative-taking sales environment.
* Experience establishing and maintaining relationships with clients and internal partners.
* Knowledge of industry regulatory requirements to ensure a sound control environment.
* Excellent written and verbal communication skills.
Compensation
* Salary and opportunity to earn Incentive compensation.
* Salary is commensurate with experience.
Hours & Work Schedule
* Hours per Week: 40
* Work Schedule: M-F; potential Saturday hours
#LI-JH1
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Benefits
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
View Benefits
Awards We've Received
Age-Friendly Institute's Certified Age-Friendly Employer
Dave Thomas Foundation's Best Adoption-Friendly Workplace
Disability:IN Best Places to Work for Disability Inclusion
Human Rights Campaign Corporate Equality Index 100 Award
Fair360 Top Regional Company
FORTUNE's World's Most Admired Companies
Military Friendly Employer
Auto-ApplyCitizens Teller
Citizens Financial Group, Inc. job in Camden, NJ
Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
* Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
* Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
* Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
* Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
* High School degree or GED
* Minimum of 6 months experience processing transactions (cash and/or digital payments)
* Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
* Strong listening and communication skills
* Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
* Ability to problem solve and provide solutions to customer issues
* Customer-centric to deliver exceptional service
* Comfortable with using digital technology to support the delivery of business goals
* Ability to work branch hours, which can include weekends and evenings
* Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
* 1 year of experience processing transactions (cash and/or digital payments)
* Motivates others, like teammates, business partners, and specialists, through collaboration
* Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
* Hours per Week: 30
* Work Schedule: Varies with branch needs and may include weekends and evenings
* Pay Transparency
* The salary range for this position is $23.14 - $25.82 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
* We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ***************************************
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Awards We've Received
Age-Friendly Institute's Certified Age-Friend Employer
Dave Thomas Foundation's Best Adoption-Friendly Workplace
Disability:IN Best Places to Work for Disability Inclusion"
Human Rights Campaign Corporate Equality Index 100 Award
Fair360 Top Regional Company
FORTUNE's World's Most Admired Companies
Military Friendly Employer
Auto-ApplySenior Test Automation Analyst
Wilmington, DE job
JobID: 210678233 JobSchedule: Full time JobShift: Day : Organization Description Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Employer Description
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Job Description
We have an exciting and rewarding opportunity for you to take your Automated Testing career to the next level.
As a Sr Product Delivery Associate- Automation Testing / Selenium / Java Developer at JPMorgan Chase within the Credit Card Line of business you will be working on building and maintaining an in house Test Automation Framework. You will also be working on creating testing scenarios for Automated Functional Testing, End to End and Regression
Job Responsibilities
* Design, develop and maintain automated test cases to validate user acceptance criteria for new and existing features.
* Provide estimates for user stories utilizing planning poker.
* Participate in product backlog prioritization, story mapping, story refinement and Sprint demos.
* Prepare and participate in sprint review meetings showcasing completed product backlog items to the product owner.
* Proactively look to develop and implement best practices across the entire project team, practicing continuous process improvement.
* Collaborate with Product Owners, Product Managers and Technology partners to understand requirements and design effective UAT test plans.
* You will be working on creating the end to end test automation suite for existing workflows. You will also aid in the training of developers and PO to create and modify new test cases.
* Assist in manual UAT efforts when automation is not feasible, ensuring comprehensive test coverage.
* Communicate test progress, results, and issues to Product and stakeholders.
* Integrate automated UAT tests with CI/CD pipelines to ensure continuous validation of new code releases.
Required qualifications, capabilities, and skills
* Bachelors or Masters Degree - preferably in Computer Science
* 3 plus Years of Experience in building and maintaining test automation frameworks.
* 3 plus Years of Experience with open-source test automation tools.
* 3 plus Years of Experience in applying Business driven development techniques (jUnit, Fitnesse, Selenium, Cucumber or similar tools)
* 3 plus Years of Experience in Continuous Integration and Deployment practices and tools (Jenkins or equivalent, Maven, Git, developer efficiency tools).
* 3 plus Years of Experience working in Agile teams, ability to focus and grasp business concepts explained during PBRs and creating test strategy and test scenarios.
Preferred qualifications, capabilities, and skills
* 4 plus Years of Experience working in a financial services environment with good working knowledge of Credit Cards
* 4 plus Years of Experience in application testing and monitoring frameworks - jMeter, AppDynamics, Geneos, Fitnesse, PhantomJS etc.
Auto-ApplyAssociate - Modeling Analytics
Wilmington, DE job
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate - Modeling Analytics, in the Credit Card Loss Forecasting within the Consumer & Business Banking (CCB) Risk Management group, you will be responsible for leading credit forecasting for the $220B credit card portfolio. This role requires strong data analytical knowledge and skills to generate short- and long-term loss forecasts and perform attribution analysis. The role encompasses all aspects of loss forecasting, including CCAR, CECL, Budgets, and Risk Appetite. This is an exciting opportunity to work on high-impact strategy initiatives as they become the key focus of the firm and across the financial services industry. You will excel at creative thinking and problem-solving, be self-motivated, confident, and ready to work in a fast-paced, energetic environment.
Job Responsibilities
Support analytical tools for risk assessment and stress credit evaluations to support annual stress testing, the Risk Appetite framework, and strategy integrations
Participate in cross-functional communications with Risk Management, Finance, Marketing, and Collections to inform the forecast and incorporate strategic initiatives
Partner with the Risk Modeling team to ensure the model functions as desired and provide regular inputs for improvement
Create and present forecasts to senior management with a clear storyline and data support
Enhance consistency and efficiency across existing processes and reporting to meet the changing needs of the business
Be a self-motivated individual with the ability to work on multiple projects with limited guidance
Spearhead best-in-class documentation and operational risk and audit controls surrounding loss forecasting and LLR
Required qualifications, capabilities, and skills
Master's/Bachelor's degree in a quantitative discipline (Finance/Statistics/Economics/Mathematics/Engineering) from an accredited college/university required.
Minimum 1 year of experience in Credit Risk Management, Statistical Modeling, Marketing Analytics, and/or Consulting.
Minimum 3 years of related analytical experience.
Strong knowledge of Python, SAS, SQL, and MS Office required.
Strong analytical, interpretive, and problem-solving skills with the ability to interpret large data sets and their impact in both operational and financial areas.
Excellent oral and written communication and presentation skills.
Preferred qualifications, capabilities, and skills
Advanced degree is preferred.
Strong P&L knowledge and understanding of drivers of profitability.
Knowledge of CCAR (Stress Testing) and CECL process
Auto-ApplyInternal Audit Manager - Vice President
Wilmington, DE job
We are on the lookout for a talented Audit Manager to join our Consumer Community Banking Risk Internal Audit team. This is your opportunity to play a crucial role in enhancing our organization's governance and operational excellence! As an Audit Manager within our Consumer Community Banking Risk Audit Team, you will develop and execute the annual audit plan, manage audit engagements, oversee and perform audit testing, and participate in control and governance forums.
**Job responsibilities**
+ Lead and participate in audit engagements, including global audits, from planning to reporting. Ensure the production of quality and timely deliverables that meet both departmental and professional standards, while ensuring audits are completed timely and within budget
+ Finalize audit findings and use judgment to provide an overall opinion on the control environment as well as providing recommendations to strengthen internal controls
+ Collaborate closely with global Audit colleagues in the early identification of emerging control issues and report those issues in a timely manner to Audit Management and business stakeholders
+ Partner with stakeholders, including other control groups (such as compliance and data management), credit review, external auditors, and regulators. Establish strong working relationships while maintaining independence
+ Effectively manage audit team members as required, performing timely reviews of audit work performed, and providing honest and constructive feedback to enhance team performance
+ Implement and execute an effective program of continuous auditing for assigned coverage areas, including monitoring key metrics to identify control issues and adverse trends
+ Stay up to date about evolving industry trends, external news, and regulatory changes and analyze their impact on the function
+ Identify opportunities to drive efficiency within existing technical infrastructure through automation, while embracing innovative opportunities offered by new technologies
+ Recognize the confidential nature of Internal Audit communications and access to information; disciplined in protecting the confidentiality and security of information in accordance with firm policy
**Required qualifications, capabilities, and skills**
+ 7+ years of internal or external auditing experience, or relevant business experience
+ Bachelor's degree (or relevant financial services experience)
+ Experience with internal audit methodology and the application of those concepts in the delivery and execution of audits
+ Solid understanding of internal control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner
+ Knowledge of applicable laws and regulatory requirements related to consumer banking and financial institutions
+ Experience with credit risk management processes for credit card, mortgages, and auto loans
+ Experience with using data analytics and large language models, as well as champion a culture of innovation
+ Strong interpersonal and influencing skills, with the ability to establish credibility and build partnerships with senior business and control partners; adept at presenting complex and sensitive issues to senior management
**Preferred qualifications, capabilities, and skills**
+ CPA, CIA, and/or Advanced Degree in Finance or Accounting is preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Commercial Banking Proposal Manager
Philadelphia, PA job
JobID: 210679819 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $91,500.00-$140,400.00 Are you excited to be at the forefront of shaping the bank's strategic client relationships by managing complex proposals and delivering tailored solutions that drive business growth? You have found the right team!
As a Proposal Manager in the Commercial Banking Sales organization within the Commercial and Investment Bank, you will play a critical role in managing and writing responses to Requests for Proposals (RFPs) for treasury services, commercial card, merchant services, and healthcare payments. You will collaborate with sales and product teams to create client-focused, concise, compelling, and compliant proposals that strategically position J.P. Morgan.
Job Responsibilities
* Manage the RFP response process, including planning, writing, editing, and proofreading.
* Analyze RFP requests and provide consultative suggestions to develop solutions and highlight differentiators.
* Facilitate kickoff calls and proposal-related meetings, serving as the central point of contact.
* Communicate bid expectations to writers and the deal team, ensuring consistent messaging.
* Incorporate win themes and features/benefits into proposals and collaborate on graphical elements.
* Identify and resolve issues, escalating to management as needed, and coordinate draft reviews.
* Manage multiple projects and deadlines, ensuring high-quality submissions.
* Translate technical information into client-friendly language.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in business, economics, finance, or a related field.
* Strong business writing and grammar skills, with proficiency in Microsoft Word and Adobe Professional.
* Self-starter, detail-oriented, well-organized, and able to multi-task effectively.
* High level of independence, energy, and integrity, with strong communication and interpersonal skills.
* Ability to work effectively as a team member on multiple projects with tight deadlines.
Preferred Qualifications, Capabilities, and Skills
* Understanding of government bidding/corporate procurement requirements and processes.
* Knowledge of treasury services or commercial card products and services.
* Project management experience.
Auto-ApplyConsumer Card - Data Owner Senior Associate
Wilmington, DE job
We are looking for a leader who is passionate about using data to accelerate product development, drive business growth, and improve the Chase customer experience. As a Data Owner Senior Associate, within the Card Data and Analytics Data Owner team, you will be a key part of the team helping us to deliver critical business initiatives and have data engineering skills where you will meticulously document and analyze data flows across various systems, ensuring seamless integration and consistency. You will also collaborate with stakeholders, provide valuable insights into data-related challenges and opportunities and continuous improvement in data processes.
Job Responsibilities:
Work closely with business analysts, data engineering, product teams, and other stakeholders to gather requirements, resolve data issues, and provide insights into data-related challenges and opportunities.
Partner with key business leaders to promote understanding of data usage, provide subject matter expertise, and ensure data is well-documented and classified with appropriate metadata and execute data-related tasks, manage milestones, and address risks, bottlenecks, and inefficiencies in the data development lifecycle.
Investigate data attributes and metrics, map their relationships and dependencies across systems, and assess their impact on business processes, reporting, and analytics and accurately document data flows, lineage, transformation, and movement across systems, ensuring clarity and comprehensiveness.
Create and update relational data models to support current and future data architecture, business objectives, and data governance.
Develop key performance indicators (KPIs) to measure progress toward data flow goals, and track work streams to ensure successful delivery and create plans for developing and delivering curated datasets to support strategic objectives, operations, analytics, AI/ML training, and reporting.
Assist Data and Analytics leads by identifying and integrating required data into analytics platforms for project support.
Identify, monitor, and mitigate data risks, including data protection, retention, destruction, storage, use, and quality and document and coordinate requirements for data accuracy, completeness, and timeliness; manage execution of tasks to comply with firm wide data integrity and protection policies.
Required Qualifications, Capabilities, and Skills:
Bachelor's degree required, with 7+ years of industry experience in a data-related field.
Data Querying capabilities such as SQL, Python, or R, to develop and maintain data models and mappings.
Proficiency in data engineering techniques, including data extraction, transformation, and loading (ETL) processes, to support robust data management and integration.
Technical expertise in data management, data engineering, data pipelines (e.g. Data Flow Diagrams), data modeling (e.g. Entity Relationship Diagrams), data architecture, and governance, along with proficiency in data modelling tools (e.g. Erwin) and associated techniques.
Experience with cloud platforms like AWS, Google, or Azure, and/or big data technologies such as Hadoop, Spark, Alteryx, Snowflake.
Strong understanding of data quality, privacy, and security standards, and experience with data governance frameworks and tools.
Proven ability to manage delivery across multiple work streams with varying timelines, ensuring our product and organization meet goals through effective execution via internal partnerships.
Preferred Qualifications, Capabilities, and Skills:
Subject matter expertise in business or product data or processes; Credit Card domain knowledge is a plus.
Knowledge of industry best practices for data management and modelling.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
New York,NY $104,500.00 - $165,000.00 / year
Technical Product Systems Analyst
Wilmington, DE job
JobID: 210687659 JobSchedule: Full time JobShift: : Intro Marketing Language Join us to shape innovative products and deliver impactful solutions that drive our business forward. Your expertise will help us create seamless experiences for our customers and partners.
Job Summary
As a Technical Product Analyst Senior Associate in our Product team, you collaborate with stakeholders to turn business needs into technical solutions. You analyze systems, document requirements, and support product delivery from concept to launch. You play a key role in testing, data analysis, and process improvement. Together, we create products that make a difference for our customers and our business.
Job Responsibilities
* Gather and document business and technical requirements with stakeholders.
* Analyze systems and processes to identify opportunities for improvement.
* Develop and maintain clear technical documentation and user guides.
* Perform data analysis and mapping to support system enhancements.
* Facilitate communication between technical teams and business partners.
* Design and execute test plans to validate system functionality.
* Create and manage product stories and milestones to ensure timely delivery.
* Collaborate with product, IT, and infrastructure teams to implement solutions.
* Coordinate and support user acceptance testing sessions.
* Build strong relationships through effective written and verbal communication.
* Manage product roadmap, releases, and dependencies to align with business goals.
Required Qualifications, Capabilities, and Skills
* Experience in technical product analysis or a similar role.
* Strong understanding of business processes and technology.
* Proven ability to analyze systems and recommend improvements.
* Excellent analytical and problem-solving skills.
* Effective communicator with stakeholders at all levels.
* Experience with data analysis and system integrations.
* Skilled in creating technical documentation and user guides.
* Ability to design and execute test plans.
* Experience managing product stories, milestones, and releases.
* Collaborative team player with relationship-building skills.
* Familiarity with business modeling tools and methodologies.
Preferred Qualifications, Capabilities, and Skills (Optional)
* Experience in the credit card industry or authorizations.
* Background in fraud risk management.
* Knowledge of TSYS technical platform.
* Experience with system conversions and co-brand partnerships.
* Business architecture experience.
* Experience at a direct competitor (e.g., Citi, Wells Fargo, Cap One).
* Advanced data analysis skills.
Auto-ApplySenior Lead Solutions Engineer -Senior Lead Software Engineer - Data Technology AI/ML and GenAI
Wilmington, DE job
JobID: 210676163 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $171,000.00-$260,000.00; Palo Alto,CA $171,000.00-$260,000.00 Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking in the Data Technology organization, you are an integral part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. Your role involves promoting significant business impact through your capabilities and contributions, utilizing deep technical expertise and problem-solving methodologies to address a diverse array of challenges across multiple technologies and applications. As the Senior Lead Solutions Engineer, you will actively promote the adoption of AI/ML & GenAI platforms and Data Products, ensuring standardized governance around AI and Data Lifecycle. You will collaborate with product, architecture, and platform teams to develop solutions for business use cases that support platform adoption.
Job Responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Create solution prioritized use cases by evaluating approved architecture standards, platform capabilities and governance frameworks to scale the onboarding on the GenAI, ML and Data platforms.
* Develop blueprints or templates for efficient and automated customers onboarding to the platform for a quicker path to production.
* Participate in continuous prototyping of new technology to inform data technology teams on potential new tools to be integrated as part of the existing platforms.
* Partner with platform engineering and architecture to help evaluate the platform capabilities keeping performance, ease of use, integration, resilience and maintainability in mind.
* Manage a team of Data and ML Solutions Engineer to ensure the highest quality of code, processes, demos and solutions by participating in hands on design discussions, peer reviews and troubleshooting.
Required qualifications, capabilities and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Experience leading a team of data, solution engineers, leading large scale data transformations and migrations in highly regulated industries.
* Strong understanding of Data Lake concepts, relational and NoSQL databases, Data Governance frameworks, Data Privacy.
* Knowledge of best practices, access patterns and collating data across different data platforms for AI- Ready Data.
* Strong leadership presence to work with product, tech, data owners to act as a subject matter expert to represent technical solutions to address customer needs and challenges.
* Coach and mentor team to understand product needs and solution using the approved technical tools and practices.
* Hands on experience in developing, debugging, and maintaining code in large-scale environments using modern programming languages (e.g., PySpark, Python)
Preferred qualifications, capabilities and skills
* Master's degree (or equivalent experience) in Computer Science, Data Science, Engineering, or a related discipline.
* Extensive experience in AI/ML solution design, and large-scale data transformation programs within complex, highly regulated environments
* Demonstrated success building both batch and real-time ML pipelines-including model training, serving, and monitoring-and automating workflows with orchestration tools (Airflow, Step Functions).
* Knowledge of AI Ethics, Model Governance, MLOps, LLMOps process and best practices
Auto-ApplySenior Product Operations Associate
Wilmington, DE job
JobID: 210680871 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $91,200.00-$140,000.00 The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products.
As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence.
Job responsibilities
* Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed
* Monitor product performance and report on key operational metrics to identify trends and areas for improvement
* Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders
* Coordinate issue management by opening, tracking, and resolving issue from end-to-end
* Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions
* Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution
* Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners)
Required qualifications, capabilities, and skills
* 4+ years of professional experience
* Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata)
* Understanding of basic tech software functionalities (API, logs, JIRA)
* Proven track record of managing production and operational issues
* Strong organizational skills and effective verbal and written communication skills
* Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision
* Controls-focused mindset
Preferred qualifications, capabilities, and skills
* 1+ year data analyst experience
* Experience with C3 green screens, Admin Tool, and/or ServiceNow
* Experience supporting product development
* LLM suite knowledge
* Knowledge of Chase organization, processes, systems
Auto-ApplyCommercial Banker-Multinational Corporations-Vice President
Philadelphia, PA job
You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Multinational Corporation Commercial Banker is for you. As a Commercial Banker in the Multinational Corporations group, you will be the focal point of client acquisition and ongoing relationships. Multinational bankers work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
The Multinational Corporation team within the Middle Market space manages J.P. Morgan's overall relationships with North American subsidiaries of large corporations headquartered outside the United States, to solve problems for clients and help them to grow. We help our clients meet their objectives and challenges in automation, risk management, working capital, and cash management.
**Job Responsibilities:**
+ Champion a culture of innovation and a customer centric mindset
+ Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
+ Find ways to further new client acquisition in partnership with the bankers
+ Embrace a culture of respect, diversity and inclusion
**Required Qualifications, Capabilities and Skills:**
+ Seven + years direct lending or credit support related experience with a focus on business relationships
+ Understanding of Commercial Banking products and services
+ Ability to mobilize internal networks and resources
+ Demonstrated experience of meeting or exceeding sales goals
+ Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
+ Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
+ Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
**Preferred Qualifications, Capabilities and Skills:**
+ Bachelor's degree and formal credit training preferred
+ Sales management, business development skills, proficiency in building and maintaining positive client relationships
+ Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask
+ Excellent business judgment, strategic thinking, self-directed, proactive and creative.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Quant Analytics Manager - Marketing Data Analytics
Wilmington, DE job
JobID: 210686300 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $118,750.00-$195,000.00 We are excited to share an impactful opportunity on our Performance Marketing Analytics team for a Quant Analytics Manager, where you will play a pivotal role in shaping and optimizing our email channel marketing strategy through advanced analytics and cross-functional collaboration.
Job Summary:
As a Quant Analytics Manager on the Performance Marketing Analytics team, you'll be a key contributor to a crucial book of work and lead the transformation of email channel marketing strategy. This includes not only a deep understanding of the data from SFMC, but also how the data and SFMC features can improve email channel performance. The focus will be on standing up a measurement plan and analytics for push notification, testing SFMC flow control features, and supporting strategy around preference center and opt outs. You will partner across the firm with data partners, marketers, digital experts, and the broader analytics community to help drive business goals through deep understanding of marketing analytics and optimization.
Job Responsibilities:
* Work with the data technology and SFMC product teams closely to identify gaps in the data capture strategy and collaboratively implement enhancements
* Develop and track channel performance KPIs, communicating findings to senior CCB leadership to improve 'Push Notification' strategy
* Establish an understanding of the push channel to compare to other channels and identify potential synergies/impacts on other owned media channels contact strategy
* Collaborate with other teams to craft test designs, interpret and translate results to present to senior management
* Understand data and identify opportunities to leverage SFMC Einstein features within the customer journey construct
* Provide data subject matter expertise on email audience availability by consulting on preference center and opt out data projects
* Report performance of campaigns to optimize resources towards high-potential initiatives
* Identify areas of improvement in email campaign-level performance, delivering recommended optimizations to marketers and channel management
* Guide and mentor new hires and/or interns as needed
Required qualifications, capabilities, and skills:
* Bachelor's degree in a quantitative, analytical, or related field
* 5+ years of experience in an advanced analytics role
* Strong SQL knowledge, including complex queries
* Advanced analytics experience
* Experience with relational databases and data prep to summarize large datasets
* Capable of defining metrics, evaluating results, drawing conclusions and insights to design and recommend system or process improvements
* Critical and analytical thinking with a data-oriented mindset
* Ability to develop advanced data visualization and presentations
* Strong ability to translate data findings into business story telling for leadership
* Excellent written and verbal communication skills
* Comfort building and managing relationships with both analytics and business stakeholders
Preferred qualifications, capabilities, and skills:
* Master's degree in related field
* Knowledge in one or more of these tools: Salesforce, Alteryx, Tableau, Python, Power BI preferred
* Experience with Email Marketing/Push Marketing strategy
* Experience with test experimental design and results analysis
* Functional industry experience in marketing, operations, technology or finance
* Team leadership experience
Auto-ApplyInformation Security Engineering Manager
Philadelphia, PA job
**About this role:** Wells Fargo is seeking an Information Security Engineering Manager in Technology as part of Cybersecurity. Learn more about the career areas and lines of business at wellsfargojobs.com. Wells Fargo is seeking an Information Security Engineering Manager to lead a cross-functional team of talented detection engineers and operationalize innovative capabilities within the SIEM platform.
This team provides 24x7 on-call support for security incidents as well as data onboarding and normalization, data feed health and maintenance, data model health and maintenance, and ad-hoc support requests for the SIEM. This team operates under the Agile Scrum framework supporting multiple security monitoring focused teams.
**In this role, you will:**
+ Manage a team of talented engineers that design, document, test, maintain and provide issue resolution recommendations for highly complex security solutions related to networking, cryptography, cloud, authentication or directory services, email, internet, applications or endpoint security
+ Manage security consulting on large projects for internal clients to ensure conformity with corporate information security policy, and standards
+ Possess subject matter expertise at a mastery level in current and emerging security solutions and best practices
+ Review and correlate security logs, including overseeing data onboarding and normalization best practices
+ Manage computer security incident response activities for highly complex events
+ Conduct technical investigation of security-related incidents, and conduct post-incident digital forensics to identify causes and recommend future mitigation strategies
+ Manage implementation of information security such as availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity
+ Define, track and report on key performance indicators to demonstrate value add for the team
+ Implement and refine established best practices, processes and workflows to increase team efficiency and continuous improvement
+ Mentor and guide talent development of direct reports and assist in hiring talent
**Required Qualifications:**
+ 4+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 2+ years of Leadership experience
**Desired Qualifications:**
+ Experience leading a Scrum team and a deep knowledge of Agile practices
+ Experience with data onboarding and normalization in a large SIEM environment
+ Experience with detection engineering for advanced security use cases
+ Experience leading a cross-functional team of advanced security engineers
+ Proven ability to lead, develop, coach and mentor technical teams
+ Deep understanding of the MITRE ATT&CK framework
+ Experience with SDLC practices and CI/CD deployment
+ Deep understanding of cyber threats, adversary tactics, techniques and procedures as it relates to detection development
+ Strong written and verbal communication skills
**Job Expectations:**
+ 10% Travel may be required
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$119,000.00 - $224,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
11 Dec 2025
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-492824
Card Portfolio Risk Management, Executive Director
Wilmington, DE job
Bring your expertise to JPMorgan Chase and help shape the future of risk management in a world-class organization. As part of Risk Management and Compliance, you'll be at the center of keeping JPMorgan Chase strong and resilient, using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture is built on innovation, challenging the status quo, and striving to be best-in-class. Join a team that values outside-the-box thinking and empowers you to drive meaningful change. Make a lasting impact by developing strategies that balance growth, risk mitigation, and customer experience.
As an Executive Director, Portfolio Risk Management in Chase Consumer Card Services, you will be responsible for developing, optimizing, and overseeing risk management strategies, policies, and controls for the consumer card portfolio. You will collaborate with senior leaders across Risk Management, Finance, Lending, and Card Business Units, as well as internal and external stakeholders, to ensure strategies drive strong financial performance and robust risk controls. This role offers the opportunity to lead innovation, influence key decisions, and shape the future of risk management in a dynamic, high-impact environment.
Job Responsibilities:
Drive risk strategy and innovation by partnering with cross-functional teams and business leaders
Develop and implement decision rules for high-risk accounts, including line decreases and closures
Manage low exposure accounts, including inactive closures and right-sizing for low-utilized accounts
Collaborate with senior leaders to drive strategic initiatives and influence key business decisions
Lead inclusively with purpose, integrity, and a focus on continuous professional development and talent management
Represent Portfolio Management Risk at the leadership table, contributing to strategic direction
Work with Risk, Lending, and IT teams to launch risk strategies and capabilities, emphasizing strong testing and controls
Manage risk strategies to drive financial performance and loss mitigation improvements
Innovate to ensure optimal strategy performance and adaptability to changing business needs
Partner with Risk Governance, Legal, and Compliance to ensure policies meet regulatory requirements
Communicate regularly with internal constituents and external regulators to review and enhance risk management practices
Required Qualifications, Capabilities, and Skills:
Bachelor's degree in a quantitative discipline from an accredited college/university
Minimum 10 years of experience in the consumer lending industry
Minimum 5 years of experience leading a proficient analytic organization
Strong knowledge and understanding of Consumer Credit laws and regulations
Proven ability to develop effective controls and manage risk in a complex environment
Expertise in exposure management and risk mitigation strategies
Demonstrated leadership in solving business problems through structured analytics
Excellent communication and interpersonal skills, with the ability to influence senior stakeholders
Proven ability to evaluate the business climate, anticipate change, and develop compensating strategies
Strong project management skills and attention to detail
Ability to efficiently manage concurrent assignments and quickly react to changing or competing priorities
Preferred Qualifications, Capabilities, and Skills:
Master's degree in a quantitative discipline or related field
Experience interacting with external regulators and internal governance teams
Background in developing and optimizing risk strategies for consumer card portfolios
Experience with decision technology environments and complex strategy delivery
Track record of driving innovation and process improvement in risk management
Strong talent management and team development skills
Familiarity with emerging risk management technologies and analytics tools
Auto-ApplyCitizens Banker
Citizens Financial Group, Inc. job in Wilmington, DE
Starting Salary: $24.50 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you!
Using your strong communication and problem-solving skills - along with your broad range of financial knowledge - you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs.
You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
* Meaningful work & relationships - You'll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
* Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually
* Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
* Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
* High School degree or GED required
* 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals
* Ability to effectively ask questions and identify needs to improve the customer relationship
* Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions
* Demonstrated skills in using digital technology to support the delivery of business goals
* Aptitude to problem solve and provide solutions to customer issues
* Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration
* Self-motivated, confident and ability to multitask effectively
* Ability to work branch hours, which can include weekends and evenings
* Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS.
* Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred skills/experience
* 1 year cash handling experience
Hours and Work Schedule
* Hours per Week: 40
* Work Schedule: Varies with branch needs and may include weekends and evenings
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Awards We've Received
Age-Friendly Institute's Certified Age-Friend Employer
Dave Thomas Foundation's Best Adoption-Friendly Workplace
Disability:IN Best Places to Work for Disability Inclusion"
Human Rights Campaign Corporate Equality Index 100 Award
Fair360 Top Regional Company
FORTUNE's World's Most Admired Companies
Military Friendly Employer
Auto-ApplyJava Performance Testing / Software Engineer III
Wilmington, DE job
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorganChase within the Consumer & Community Banking Card Platform Team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
**Job responsibilities**
+ Design, develop, and execute performance, load, stress, and scalability tests for software applications
+ Analyze test results to identify performance bottlenecks and recommend solutions for improvement
+ Collaborate with software developers, architects, and QA teams to integrate performance testing into the development lifecycle
+ Monitor application performance in production environments and proactively address potential issues
+ Develop automated performance testing scripts and frameworks
+ Prepare detailed reports on performance metrics, findings, and recommendations
+ Stay current with industry best practices, tools, and technologies related to performance engineering
+ Assist in capacity planning and forecasting to ensure systems can handle expected workloads
+ Troubleshoot and resolve performance-related issues in a timely manner
**Required qualifications, capabilities, and skills**
+ Formal training or certification on software engineering concepts and 3+ years applied experience
+ 6-8 plus years proven experience in performance testing and engineering for software applications
+ Strong knowledge of performance testing tools (e.g., Jmeter/Blazemeter, LoadRunner, etc.)
+ Proficiency in scripting languages (e.g., Python, JavaScript, Shell)
+ Familiarity with monitoring and profiling tools (e.g., Dynatrace, New Relic, AppDynamics)
+ Solid understanding of software architecture, databases, and networking concepts
+ Excellent analytical and problem-solving skills
+ Strong communication and teamwork abilities
+ Knowledge on AWS
**Preferred qualifications, capabilities, and skills**
+ Experience with AWS or AWS Certification
+ Knowledge of CI/CD pipelines and DevOps practices
+ Experience with Microservices and distributed systems
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Executive Director - Marketing Transformation Delivery Manager
Wilmington, DE job
JobID: 210690393 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $166,250.00-$260,000.00 Looking for a driven and enthusiastic leader to facilitate and deliver a game-changing process and capability transformation roadmap across Card Marketing.
As an Executive Director - Head of Delivery Management within Card Marketing Transformation, you will take an innovative and diligent approach to establish and lead an agile-driven governance model across five Card Marketing Transformation pillars. You will oversee program management, capability prioritization, user acceptance testing, and stakeholder communications. As the day-to-day glue, you will unite teams across Card Marketing to achieve strategic objectives and serve as the single leader responsible for providing updates on status and progress throughout the transformation. You will lead a team of marketing transformation program managers and user acceptance testers to accelerate a roadmap that will radically elevate the planning, managing, and activate campaigns in the industry's largest marketing execution space.
Job Responsibilities:
* Serve as a thought-leader who drives multiple, concurrent strategic, complex, and highly visible programs
* Establish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goals
* Oversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partners
* Establish an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principles (including scalable testing strategies and repeatable change management structures)
* Communicate to all levels of the organization (senior executive leadership and cross-functional stakeholders) through compelling, impactful storytelling (i.e. presentation decks, monthly newsletter)
* Ensure there is communication, alignment, and coordination across all stakeholders by facilitating project status presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders
* Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors
* Be a champion for both business and culture transformation, leading with consistency, integrity, and humility
Required Qualifications, capabilities and skills:
* Minimum 10 years of related experience - Program Management and product owner related experience
* End to end program delivery experience - including understanding of best practices, tools, and processes
* Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
* Proven ability to create senior executive leadership presentations
* High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)
Auto-Apply2026 Consumer & Community Banking Risk Modeling Associate Program - Summer Internship
Wilmington, DE job
JobID: 210659548 JobSchedule: Full time JobShift: Base Pay/Salary: Palo Alto,CA $135,000.00-$155,000.00 Our AI and Data Science teams combine data science, research, and industry expertise to develop innovative solutions for complex financial challenges. By leveraging technologies like AI, block chain, big data, machine learning, and robotics, we enhance customer and client experiences and drive impactful, real-world applications in a collaborative, entrepreneurial environment.
As a Summer Intern within the Consumer and Community Banking (CCB) Risk Modeling teams, you will build advanced solutions in areas such as credit decision, fraud detection, and loan loss reserve. Throughout the internship program, your professional growth and development will be nurtured through project work aligned with your academic and professional interests, mentorship, and engaging speaker series with senior leaders. Successful completion of the program may lead to full-time employment offers.
Job Responsibilities
* Explore cutting-edge research in partnership with leading academic institutions, applying the latest Machine Learning techniques or Data Science Theories to CCB's unique data assets
* Collaborate with stakeholders to drive model-driven transformation across business
* Focus on Deep Learning, Reinforcement Learning, Natural Language Processing, Speech/Voice Analytics, Time Series, Computer Vision, Cryptography, and Interpretability, and Ethics and Fairness of AI
* Follow the protocol and procedures when dealing with sensitive data, and firm's policy and guideline when interacting with control and governance bodies
* Work with other team members in a collaborative and inclusive manner
Required qualifications, capabilities and skills
* Enrolled in a Ph.D. or 2-year Master's degree program in math, science, engineering, computer science or other quantitative fields with an expected graduation date of December 2026 through August 2027
* Knowledge of machine learning / data science theory, techniques and tools
* Knowledge and proficiency in Python
* Excellent analytical, quantitative and problem-solving skills and demonstrated research ability
* Strong communication skills and the ability to present findings to a non-technical audience
Preferred qualifications, capabilities and skills
* Experience with modern machine learning tools such as PyTorch and XGBoost
* Experience with data tools such as Hadoop, PySpark and SQL
* Experience with Java, C++, C#, Rust an additional bonus
* Knowledge in Reinforcement, Meta, Graph or Transfer learning
* Knowledge in newer deep learning architecture such as Transformer or Mamba
* Knowledge in advanced mathematics arising in financial modeling such as Probability Theory, Monte-Carlo Simulation, Markov Chain and Econometric Theories
We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.
JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We strive to hire qualified, diverse candidates, and we will provide reasonable accommodations for known disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
2024 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran
Auto-ApplyQuantitative Financial Analyst
Wilmington, DE job
New York, New York;Atlanta, Georgia; Newark, Delaware; Charlotte, North Carolina; Dallas, Texas; Pennington, New Jersey; Wilmington, Delaware **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.**
Acknowledge (***************************************************************************************************
**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for conducting auditing activities of model risk management across the company and for specific business units or control functions. Key responsibilities include leading the audit assessment of effectiveness of controls supporting the model life cycle including model governance, development, validation, on-going monitoring, and model change management. Job expectations may include the ability to influence management's strategic direction and actions to strengthen the model risk control environment.
**Responsibilities:**
+ Conducts audit assessment of effectiveness of controls supporting the model life cycle including model governance, development, validation, on-going monitoring, and model change management.
+ Performs review of model development analysis and on-going model performance testing to assess the conceptual soundness of the model methodology, reasonableness of the model assumptions and the completeness and accuracy of the model testing.
+ Conducts review the model validation analysis to assess the effectiveness of the model validation process. Assesses the completeness and reasonableness of the model assumptions, limitations and independent model testing.
+ Provides insightful challenges to management, identifies control deficiencies or enhancement opportunities, conducts root cause investigation, documents and reports audit findings.
+ Works closely with teammates from multiple internal audit teams to ensure a comprehensive coverage of model uses across the various lines of business of control functions.
+ Works closely with model stakeholders and senior management with regard to communication of audit assessment outcomes.
**Required Qualifications:**
+ Bachelor's Degree or above in a quantitative discipline such as Mathematics, Statistics, Finance, Economics, Engineering, or Science
+ 5+ years of industry experience relating to financial modelling and model uses, particularly in trading models, market risk models and Counterparty Credit Risk models
+ Familiar with regulations and regulatory guidance on model risk management
**Desired Qualifications:**
+ Master's degree or above
+ Prior auditing background preferred
**Skills:**
+ Critical Thinking
+ QuantitativeDevelopment/Validation
+ Risk Analytics
+ Risk Modeling
+ Technical Documentation
+ Collaboration
+ Problem Solving
+ Risk Management
+ Data Modeling and Trend Analysis
+ Written Communications
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
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Private Client Relationship Manager
Citizens Financial Group job in Newtown, PA
At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support.
As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team.
Primary responsibilities include
Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions.
Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives.
Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
Provide exceptional, high-touch client experiences.
Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals.
Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens.
Leverage Salesforce CRM to track activity.
Measures of Success include
Growth in net new investment assets in collaboration with Wealth Partners.
Growth in new deposits including checking, savings, and CD balances.
Growth in lending units and balances through mortgages, home equity lines, and securities-based lending.
Client satisfaction survey results.
Qualifications, Education, Certifications and/or Other Professional Credentials
Bachelor's degree (preferred).
3 - 5 years of banking, wealth management or other relevant equivalent experience.
Experience working with affluent and high net worth clients.
A minimum of two licenses required: SIE, Series 6, 7, 63, 65, or 66 licenses, and Life and Health, Accident Insurance Licenses. Additional licenses can be obtained within a specific timeline upon hire.
Demonstrated success in a client-centric, initiative-taking sales environment.
Experience establishing and maintaining relationships with clients and internal partners.
Knowledge of industry regulatory requirements to ensure a sound control environment.
Excellent written and verbal communication skills.
Compensation
Salary and opportunity to earn Incentive compensation.
Salary is commensurate with experience.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F; potential Saturday hours
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