Citizens Financial Group jobs in Irving, TX - 1525 jobs

The Head of Property Secured Default Operations leads the efforts to develop and provide robust, compliant solutions for customers experiencing financial hardship including functional responsibility for collections, loss mitigation, bankruptcy and foreclosure. The candidate must have deep mortgage experience in default and strong knowledge of GSE investor guidelines and regulations, performance and relationship management. He/she must be a strategic thought leader who enjoys working in a highly collaborative environment and serve as a role model to drive a culture of accountability, integrity and engagement. The ideal individual has strong leadership skills to create a vision, create followership, build a strong team, mentor future leaders, and develop a strong team brand. The Head of Property Secured Default Operations must: Create a customer focused environment that motivates and empowers their teams to deliver high quality customer service and solutions. Foster and drive a performance culture with personal accountability, trust, teamwork and gratitude to exceed performance expectations from customer, financial, investor, and risk lenses. Develop leaders at every level through clear “how” expectations, personal engagement, and investment and modeling of leadership behaviors. Proactively collaborate and engage with stakeholders and support partners to develop strategic plans, tactical execution, and performance measurement leveraging the power of the broader organization and creating a strong brand of delivery, reliability and responsiveness. Responsibilities include: Drive strong operational discipline, oversight and performance culture to minimize losses and maniacally focus on customer engagement to deliver solutions for customers in hardship. Lead a team of ~200 colleagues with ~$35MM budget. Establish key performance metrics and dashboards to manage performance and identify challenges. Build relationships and effectively communicates across departments within Citizens, the investors, and vendor partners to deliver consistent, strong performance while meeting regulatory compliance and strong risk management standards. Support and maintain critical Investor Relationships (Fannie Mae, Freddie Mac, GNMA) in an increasingly complex and demanding environment. Regularly communicate key operational and program performance information to executive leadership, including Product Owners, Risk, Compliance, and Legal partners. Drive a robust vendor partner performance oversight and engagement model to ensure vendor partners deliver strong performance in terms of financial, customer and regulatory aspects. Develop and implement long term long-term strategies, policies and technological advancements to drive efficiency and effectiveness in mortgage default operations. Monitor performance of default operations to ensure compliance with RESPA, FDCPA, Investor guidelines and other regulatory guidance (ex. CFPB highlights). Proactively manage controls, QA/QC and control oversight to self-identify risk issues and have strong risk and control acumen to drive issues to closure through process, control, procedures, training and monitoring for sustainability. Develop and implement policies, procedures and standards, which ensure compliance with all current regulatory and legal obligations. Drive risk accountability at every level: identify regulatory, financial, operational, reputational and other risk issues; develop plans for remediation; and execute across teams spanning multiple business areas. Create strong data systems and analytics to identify root causes of issues with a keen lens on customer and regulatory impact and drive sustainable improvements to remediate identified gaps. Keep current on industry best practices and guidance from the CFPB, OCC, Investors and industry groups. Engage in exams and audits with regulators, internal audit and investors to deliver strong audit results and respond effectively to issues noted. Qualifications - External 15+ years of leadership experience is strongly preferred Leadership experience with Mortgage Default; core servicing experience is also desirable 15 - 20 years of experience in the mortgage industry, preferably with significant experience in a consumer bank Strong interpersonal, organizational, analytical, decision-making, and communication (both written and oral) skills are required Absolutely passionate focus on developing people, building teams, driving performance culture and building engagement and excitement at all levels with strong connections to every level of colleague Strong coaching and mentoring focus and skills to build leadership and bench strength. Exceptional organization and project management skills and ability to manage concurrent deadlines and multiple priorities. Demonstrated experience managing strategic complexity, influencing senior executives, directing and coordinating large and complex initiatives Flexible/open to change - ability to adapt positively to changing business needs Experience managing relationships with GSEs (Fannie Mae, Freddie Mac) Working knowledge of common mortgage systems (MSP, Resolve, SMDU, etc.) and collections technology and channels (dialer, interactive messaging, text, etc.) related technologies: dialer, Verint, workflow tools Understanding of current OCC / CFPB regulatory environment relating to mortgage default and collections Strong strategic and critical thinking skills to develop a high-level vision complemented with the ability to dive into detail and roll up your sleeves to drive execution and problem solving Track record of driving transformational change and continuous improvement to manual operations environments to deliver automation, workflow and efficiency Bachelor's degree Hours and Work Schedule Location: Richmond, VA; Irving, TX Hours: 40 hrs per week, Mon - Fri 8:00am-5:00pm #LI-Citizens2

Job Information Job Identification 210700344 Business Unit Asset & Wealth Management Posting Date 01/09/2026, 08:59 PM Job Schedule Full time Job Shift Day Job Description We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first‑class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals. Job Responsibilities Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience Generate business results and acquire new assets, both from existing client base and new client acquisition Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs Partner with internal specialists to provide interdisciplinary expertise to clients when needed Connect your clients across all lines of business of J.P. Morgan Chase & Co. Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach Strictly adhere to all risk and control policies, regulatory guidelines and security measures Required Qualifications, Capabilities, and Skills Bachelor's Degree required Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date Proven sales success and strong business acumen Strong community presence with an established network Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts Focuses on the client experience and works tirelessly on the client's behalf Preferred Qualifications, Capabilities, and Skills MBA, JD, CFA, or CFP preferred Proactive, takes initiative, and uses critical thinking to solve problems Dynamic and credible professional who communicates with clarity and has exceptional presentation skills Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business Experience with and in depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About the Team J.P. Morgan Asset & Wealth Management delivers industry‑leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. #J-18808-Ljbffr

A leading financial institution is seeking an experienced Private Banker in Dallas, Texas. The role demands strong client relationship management skills and expertise in wealth management. Candidates should have at least three years of experience in Private Banking or Financial Services and hold a Bachelor's Degree. The successful candidate will manage client assets, generate new business, and provide tailored financial solutions. This position requires strong communication skills and a proactive approach to meeting client needs. #J-18808-Ljbffr

JobID: 210686953 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Senior Associate - Modeling Analytics, in the Credit Card Loss Forecasting within the Consumer & Business Banking (CCB) Risk Management group, you will be responsible for leading credit forecasting for the $220B credit card portfolio. This role requires strong data analytical knowledge and skills to generate short- and long-term loss forecasts and perform attribution analysis. The role encompasses all aspects of loss forecasting, including CCAR, CECL, Budgets, and Risk Appetite. This is an exciting opportunity to work on high-impact strategy initiatives as they become the key focus of the firm and across the financial services industry. You will excel at creative thinking and problem-solving, be self-motivated, confident, and ready to work in a fast-paced, energetic environment. Job Responsibilities * Support analytical tools for risk assessment and stress credit evaluations to support annual stress testing, the Risk Appetite framework, and strategy integrations * Participate in cross-functional communications with Risk Management, Finance, Marketing, and Collections to inform the forecast and incorporate strategic initiatives * Partner with the Risk Modeling team to ensure the model functions as desired and provide regular inputs for improvement * Create and present forecasts to senior management with a clear storyline and data support * Enhance consistency and efficiency across existing processes and reporting to meet the changing needs of the business * Be a self-motivated individual with the ability to work on multiple projects with limited guidance * Spearhead best-in-class documentation and operational risk and audit controls surrounding loss forecasting and LLR Required qualifications, capabilities, and skills * Master's/Bachelor's degree in a quantitative discipline (Finance/Statistics/Economics/Mathematics/Engineering) from an accredited college/university required. * Minimum 1 year of experience in Credit Risk Management, Statistical Modeling, Marketing Analytics, and/or Consulting. * Minimum 3 years of related analytical experience. * Strong knowledge of Python, SAS, SQL, and MS Office required. * Strong analytical, interpretive, and problem-solving skills with the ability to interpret large data sets and their impact in both operational and financial areas. * Excellent oral and written communication and presentation skills. Preferred qualifications, capabilities, and skills * Advanced degree is preferred. * Strong P&L knowledge and understanding of drivers of profitability. * Knowledge of CCAR (Stress Testing) and CECL process

Join a team that powers our organization's print production and distribution. Make an impact by ensuring materials move smoothly and safely. Help us deliver excellence every day. As a Transactions Specialist I in Global Document Services, you will play a key role in moving, preparing, and dispatching materials that support our print and distribution operations. You will operate warehouse equipment, maintain inventory, and ensure shipments are secure and accurate. Your attention to detail and teamwork help us maintain a safe, organized, and efficient environment. This is an opportunity to grow your skills and contribute to a team that values reliability and collaboration. Job Responsibilities Operate pallet jacks, walk-behind, and sitting equipment to load and unload trucks. Move materials safely and efficiently throughout the warehouse. Use shrink wrap and banding devices to prepare pallets for shipment. Perform requisition pulls and manual pulls as needed. Stock the floor and staging areas. Organize and maintain inventory, including conducting audits. Remove recyclable materials to the compactors. Maintain a clean and safe work environment. Perform minor equipment maintenance as required. Verify mail rejects and utilize various systems to dispatch mail. Ensure compliance with safety regulations and procedures. Required Qualifications, Capabilities, and Skills Detail-oriented with excellent organizational skills. Good oral and written communication skills. Alpha/numeric data entry and typing skills with excellent accuracy. Team player with a positive attitude. Able to lift up to 70 lbs. Comfortable standing, bending, and carrying heavy materials for extended periods. Ability to work in a fast-paced environment. Willingness to cross-train within the team. Ability to follow safety protocols and procedures. Preferred Qualifications, Capabilities, and Skills Prior experience operating warehouse equipment. Experience with mail dispatch systems and handling mail rejects. Previous work in print production or distribution environments. Demonstrated ability to perform minor equipment maintenance. Experience with inventory audits and warehouse organization. Work Schedule Monday, Thursday, Friday & Saturday 12:00 pm - 10:30 pm Shift Differential 10% Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Capital Markets Senior Business Analyst is responsible for assisting leadership in building and maintaining financial and operational reporting and analytics to aid Home Mortgage Capital Markets management strategic decision making and operational risk oversight. This role will engage across Capital Markets functional areas, providing data analysis and insight into topics including pricing margin management, pipeline interest rate risk, mortgage portfolio performance, etc. Key functions: * Support pricing strategy and tactics through new initiative development, financial impact analysis and new reporting & analytics on mortgage pipeline, profitability, servicing key metrics. * Create consolidated cross-channel data sources through collaboration with business owners, finance, and technology partners. Provide subject matter expertise and manage the migration of siloed data sources into a centralized data warehouse or repository. * Support balance sheet optimization strategy through loan sale transaction data support and portfolio segmentation. * Support interest rate risk management, hedging, and QRM model management by assisting in continued development and maintenance of the current analytics suite. * As needed, support cross-functional projects from a Capital Markets standpoint via data analysis, pro forma projections, or business case development. * Create business and strategy review decks that incorporate relevant analytics as requested by leadership, and be prepared to present to upper management if requested. Primary responsibilities include * Build financial and operational analytics that drive short-term and long-term business decision making. * Ensure accuracy of and distribute reporting to downstream users and senior leaders at predefined intervals. * Participate in discussions regarding various elements of Capital Markets business development and strategy while both opining on observed trends and producing ad-hoc analytics as needed. * Engage with various groups within Capital Markets to better understand the mechanisms driving financial and operational relationships on which analytics are built Skills/Competencies * Exceptional aptitude for abstract thinking and logical reasoning * Foundational understanding of mortgage banking and agency fixed income markets * Functional understanding of financial modelling and DCF analysis * Advanced understanding of residential mortgage originations * Expert ability to visually represent complex financial and operational relationships in a clear manner * Expert ability to draw and communicate accurate conclusions from complex analytics * Experience creating & communicating pro-forma presentations to senior leaders * Comfortable producing unilateral, ad-hoc analytics to facilitate strategic decision making Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications * 7+ years of quantitative management reporting experience * 3+ years of experience at a mortgage lender * Database management experience with Microsoft SQL * Data aggregation and reporting experience using Excel, Power BI, Tableau, and/or Looker * STEM, Finance, or Economics undergraduate degree Preferred Qualifications * 7+ years of mortgage capital markets experience in an analytics-focused capacity * Experience with a mortgage quantitative risk management system (QRM, Polypaths, Compass Analytics) * Programming experience (Python, Javascript, Powershell, and/or VBA) * Expert SQL, Excel, Tableau and Power Point skillsets Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F 8-5 Position is onsite 4 days/week at Citizens office in Plano, TX, Irving, TX or Glen Allen, VA. #LI-Citizens6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

JobID: 210680151 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $26.45-$26.45 JPMorganChase Fellowship Program, offers a five-week paid, full-time summer fellowship held in select JPMorganChase offices. The JPMorganChase Fellowship Program is designed to attract undergraduate sophomores who are interested in early exposure to financial services careers and committed to the advancement of individuals from underrepresented groups in this industry. The JPMorganChase Fellowship Program is seeking sophomore students, including, without limitation, Black, Hispanic and Latino students, who are interested in exploring career opportunities at JPMorganChase. We are looking for dynamic individuals from diverse backgrounds and perspectives to help us grow and position our businesses for the future. All sophomore students who are interested in the Fellowship Program, regardless of background, are welcome to apply. As a Summer Fellow in our JPMorganChase Fellowship program, you will be provided with an introduction to financial services and the firm. You will be exposed to our senior leaders and gain insight into how your diverse backgrounds and perspectives as financial services professionals might positively impact the future of people's lives, the firm and our industry. This opportunity will expose students to careers in financial services and include hands-on experience and a project-based curriculum, designed to help build a pathway to future employment opportunities. The JPMorganChase Fellowship Program is committed to providing early exposure and professional development opportunities to participants. Upon successful completion of the Fellowship Program, you will be considered for a 2027 Summer Internship offer. Successful completion of the internship is a significant step towards securing full-time employment with the firm. The JPMorganChase Fellowship Program will consist of one-week of training and orientation onsite at one of our firm's locations. During this time, fellows will participate in orientation to our firm, our businesses, and gain the technical and practical knowledge needed to be successful during the program. After the induction, fellows will report to the designated location for their specific line of business track. Job responsibilities * Proactively engage in learning opportunities to gain a comprehensive understanding of the firm's businesses, clients and customers. * Actively pursue opportunities to enhance your professional development skills, including attending training sessions, and engaging with mentors. * Prepare and present a curriculum-based project to an audience of senior stakeholders. Required qualifications, capabilities, and skills * Sophomore standing (expected graduation date of December 2027 through Summer 2028) * Attends college/university in the U.S. (all majors considered) in good standing * Demonstrates a significant commitment to diversity, opportunity and inclusion through, for example, campus activities community service work, and/or related leadership activity * Possess a strong interest in developing professional skills for future opportunities in financial services Preferred qualifications, capabilities, and skills * Preferred minimum cumulative GPA of at least 3.2 on a 4.0 scale To be eligible for this program, you must be authorized to work in the U.S.. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.) Locations fellows may join: New York, NY Plano, TX Fellows will have an opportunity to select up to two location preferences on their application. Potential placement could include any of our offices within the city's metropolitan area. About Our Track Line of Business: Commercial & Investment Bank (CIB) Track: Risk Management Track The JPMorganChase Fellowship Program offers an in-depth exploration of Risk Management at JPMorganChase, where managing risk is integral to our business activities. Participants will learn how the firm's risk tolerance is aligned with its earnings power, capital, and diversified business model. Key aspects of the program include: * Comprehensive Risk Framework: You will learn about how the business manages our financial reputation and regulatory performance, shapes decisions, influences models, and interfaces with regulators. * Critical Risk Skills: Develop necessary skills in valuation analysis, accounting, corporate finance, economics, equity capital markets, debt capital markets, and risk analysis. * Mitigation and Transparency: Learn how risk managers mitigate and manage risk while maintaining transparency with management, clients, regulators, and shareholders. Additional information about Risk Functions within JPMorganChase: * Credit Risk Team: Assess client credit strength and analyze the firm's retained credit risk related to lending and trading activities. Locations: New York, NY and Plano, TX * Market Risk Team: Track market events, perform portfolio analysis and provide risk advisory for multiple asset classes, including FX, Rates, Equities, Credit, Securitized Products and Commodities retained by the firm. Locations: New York, NY The JPMorganChase Fellowship Program equips participants with the skills and insights needed to excel in the dynamic field of risk management at JPMorganChase. What's next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are way for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible. After you confirm your application, we will review it to determine whether you meet required qualifications. If you are advanced to the next step of the process, you will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled. Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.

If you are customer-focused, enjoy building relationships, and collaborating with a wide spectrum of partners to provide strategic financial advice to businesses, a role as a Commercial Banker might be perfect for you. As a Commercial Banker in Emerging Middle Market Banking, your role is to be the focal point of client acquisition and ongoing relationships. You will work both independently and collaboratively to introduce our comprehensive solutions to clients. Your role involves growing and retaining profitable relationships within the Emerging Middle Market target space. Emerging Middle Market bankers generally focus on companies with annual revenues ranging from $20 million to $100 million. **Job responsibilities** + Champion a culture of innovation and a customer centric mindset + Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships + Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies **Required qualifications, capabilities and skills** + Five plus years lending or credit support related experience with a focus on business relationships + Understanding of Commercial Banking products and services + Methodical approach to market activities and prospecting, demonstrate proven client relationship skills, and can engage with CEOs and CFOs + Ability to collaborate with internal partners and resources + Demonstrated experience of meeting or exceeding sales goals + Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines + Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners + Deep local connections and market knowledge **Preferred qualifications, capabilities and skills** + Bachelor's degree and formal credit training preferred + Sales management, business development skills, proficiency in building and maintaining positive client relationships + Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask + Excellent business judgment, strategic thinking, self-directed, proactive and creative JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

4 Days in the office from any of our locations in RI,Iselin NJ, MA, Pittsburgh PA, Dallas TX or Phoenix AZ and couple other locations Role is not relocation eligible. At Citizens, we're more than a bank! Here, you'll experience new things, create new opportunities, think beyond your role and make an impact! By leveraging your technical skills and thirst for innovation, you will produce technologies that will ensure Citizen's market leadership. We are currently seeking a Solutions Architect who combines technical expertise with strategic thinking to design and deliver scalable, secure, and high-performing solutions leveraging Microsoft 365, Power Platform, and modern integration technologies. This role is ideal for someone who is well-rounded in the M365 tools and products, understands endpoint management (including mobile), and thrives in a collaborative environment where they can influence strategy, mentor teams, and rolling up their sleeves to ensure successful delivery and helping others succeed. Key Responsibilities * Solution Design: Identify and deliver outcomes that meet business and technical requirements while balancing objectives and constraints. * Rapid Prototyping: Apply rapid prototyping to validate design concepts, engage stakeholders early, and reduce delivery risk through iterative development. * Collaboration & Mentorship: Partner with product owners, scrum masters, and managers to align on goals, mentor colleagues, assist in road map development, and clarify architectural concepts. * Delivery Support: Provide guidance and occasional hands-on involvement to ensure successful implementation. * Continuous Improvement: Evaluate emerging technologies and recommend adoption where appropriate. Qualifications * Education & Experience * Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience). * 2-5 years in IT solution design or architecture roles, with at least 1-2 years working with Microsoft technologies. * Technical Expertise * Knowledge of Microsoft 365 services (Exchange Online, SharePoint Online, Teams, OneDrive, Teams phone) and governance. * Experience with Power Platform usage, Administration and governance frameworks to control the platform (Power Apps, Power Automate, Power BI, Copilot studio, environments). * Proficiency in API design and integration (REST, JSON, Microsoft Graph) and data integration tools. * Infrastructure as Code: Experience with Terraform for provisioning and managing cloud resources. * Endpoint Management Skills: Proficient in utilizing tools such as Microsoft Endpoint Manager (Intune) and managing a variety of operating systems. Experienced in Windows administration, Virtual Desktop Infrastructure (VDI) solutions including Citrix and Azure Virtual Desktop (AVD), Mac OS and Jamf as well as mobile device management. * Understanding of networking, security, and compliance in regulated industries to apply to designs. * Understanding of AWS, Azure, and GCP cloud environments * Understanding of Azure Active Directory / Entra ID, identity management, and SSO. * Over familiarity with DevOps practices and CI/CD pipelines. * Knowledge of data modeling and governance best practices. * Soft Skills * Ability to translate business requirements into technical solutions. * Strong communication and stakeholder engagement skills. * Ability to mentor and support delivery teams when needed. * Problem-solving mindset with attention to scalability and performance. Key Success Metrics * Strategic Alignment: Roadmaps and designs align with enterprise architecture and business priorities. * Solution Quality: Solutions meet performance, security, and compliance standards with minimal rework. * Delivery Timeliness: Architectural deliverables completed on schedule to support project timelines. * Stakeholder Satisfaction: Positive feedback from business and technical teams on solution design and collaboration. * Mentorship Impact: Delivery teams demonstrate improved capability and confidence through your guidance. * Innovation Contribution: Proactive recommendations for new tools, patterns, or practices that improve efficiency and scalability. Pay Transparency The salary range for this position is $ 111,803 - 167,704 per yearplus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

Use your strategic skills to provide analytical solutions to the team. As an Analytics Solutions Manager on the Payments I&M - Instrumentation and Metrics Analytics team within Payments Transformation, you will analyze and exhibit domain expertise in data modeling, report development, data integration/transformation, and Business Intelligence industry best practices. The Payments Instrumentation and Metrics team (with a focus on Merchant Services), works with top providers of payment, fraud management, and data security solutions, supporting transactions in over 130 currencies. The Payments I&M team, comprised of data scientists, design strategists, and business leaders, crafts data products that transform business operations. Be part of a team that impacts thousands of clients globally and promotes significant change within J.P. Morgan. **Job responsibilities** + Solve difficult, non-routine analysis problems, applying advanced analytical methods as needed. + Conduct analysis that includes data gathering and requirements specification, processing, analysis, ongoing deliverables, and presentations. + Develop and implement data analyses, data collection systems and other strategies that optimize statistical efficiency and quality. + Brainstorm innovative ways to use our unique data to answer business problems. + Extract and understand data to form an opinion on how to best help our clients and derive relevant insights. + Deliver tactical and strategic product and market insights through analytics, reporting and visualization techniques. + Develop visualizations to make your complex analyses accessible to a broad audience. + Use advanced analytics to optimize customer experiences, improve revenue generation, uncover data insights, and drive other business outcomes. + Organize and manage multiple projects with diverse cross-functional stakeholders at once. + Spearhead exploration efforts of new business intelligence tools to assess their potential for future use and modeling within the Merchant Services Analytics group (i.e. ThoughtSpot). + Manage an extensive book of work for BAU and project work. Collaborate and build lasting intelligent solutions. Extract data from various database platforms. **Required qualifications, capabilities and skills** + 7+ years of total experience within MIS, Business Intelligence, and/or Analytics roles; + Extensive understanding of Merchant Services products, data, and business operations. + Experience analyzing large data sets using programming languages such as Python, R, SQL and/or Spark + Demonstrated knowledge of data warehousing concepts and exposure to one or more Business Intelligence toolsets and database platforms: , Tableau, Thoughtspot, Databricks, Oracle/SQL Server/Teradata, Cognos/BO, SAS/R + Proven experience delivering timely, high quality, analysis from diverse, complex data sources. + Ability to work autonomously while providing regular status updates and meeting objectives. + Excellent communication, presentation, problem solving, and teamwork skills. + Finance/Accounting environment experience JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

The Principal Data Analytics & Intelligence Specialist- Private Banking will be responsible for leading and guiding complex data management projects. This role involves developing advanced data strategies, ensuring data quality, and mentoring junior team members. This role will partner closely with Private Bank (PB) business teams, Wealth data teams, data engineering, and analytics teams to integrate data, derive insights, and enable intelligent decision-making. This specialist will play a critical role in deployment of the PB analytics strategy, leveraging modern technologies to power personalized insights, operational intelligence, and predictive capabilities. Product & Data Subject Matter Expertise * Become the go-to SME on PB products and offerings, including: * Deposits: structures, flows, pricing, and profitability * Consumer Loans: mortgages, personal lending, HELOCs * Commercial Lending: CRE, C&I, and relationship-based facilities * Specialty Lending: tailored UHNW financing, securities-backed lending * Understand data flows across PB, Wealth, and Commercial and how these intersect for unified relationship views. * Define critical product and transactional data attributes to support reporting, analytics, and cross-business insights. Analytics & Insights Enablement * Partner with business and analytics teams to define insights and intelligence needs for: * Deposit performance and balance behaviors * Loan utilization, repayment trends, and risk drivers * Client and household profitability analysis * Cross-business opportunities with Wealth and Commercial * Work with analytics teams to design dashboards, KPIs, and predictive models that enable real-time decision-making. * Collaborate with AI specialists to enable agentic AI capabilities for personalized recommendations and intelligent client engagement. Data Integration & Platform Readiness * Define data quality expectations and partner on validation processes to ensure accuracy and completeness. * Work with data engineering to ensure PB data is accurately ingested, transformed, and unified in the PB data platform. * Partner with the Wealth data team to align product, client, and household views across PB and Wealth domains. Cross-Business Collaboration * Actively engage with enterprise AI, analytics, and digital experience teams to enable PB-led innovation. Required Qualifications * 8+ years of experience in Private / Consumer Banking, Commercial Banking, data and analytics. * High level understanding of PB deposits, loans, and lending products * Experience translating business needs into analytical requirements and insight-driven solutions. * Hands-on experience with data analysis tools (SQL, Python, R, Tableau, Power BI, etc.). * Familiarity with agentic AI concepts and its application to client intelligence and personalization. * Strong stakeholder engagement skills; able to work across PB business, engineering, analytics, and enterprise teams. * Bachelor's degree in Data Analytics, Computer Science, or a similar technical field. Preferred Qualifications * Knowledge of core banking systems, loan origination platforms, and enterprise data platforms. * Understanding of PB client segmentation, relationship-tiering, and cross-business interactions. * Experience with AI/ML analytics pipelines and agent-based intelligence frameworks. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday-Friday * Hybrid schedule: 4 days on site at a Citizens corporate office and 1 day remote Pay Transparency The salary range for this position is $140k-$180k per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate Sector of the Infrastructure Platforms team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. **Job responsibilities** + Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors + Develops secure and high-quality production code, and reviews and debugs code written by others + Drives decisions that influence the product design, application functionality, and technical operations and processes + Plan, design, deploy, and configure network solutions/fabrics for the Wide Area Network environment consisting of Cisco routers, switches, and other network devices. + Provide technical expertise and problem-solving methodologies to the project to modernize the Enterprise WAN. Ensure network designs adhere to industry best practices and security standards. + Manage lifecycle of network infrastructure, including deployment packages, as-built documentation, and performance optimization strategies. + Troubleshoot and resolve complex network issues, considering upstream/downstream dependencies and advising on mitigation actions. + Ensure compliance with shared responsibility models, including physical infrastructure, connectivity, and facility-level standards (SOC 2, ISO 27001) + Support integration with compute, storage, and appliance services, including provisioning white space and configuring baseline device settings. + Design and implement Transport (circuit) capacity upgrades and performance enhancements, involving hands-on configuration changes and testing **Required qualifications, capabilities, and skills** + Formal training and certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise + Hands on experience in Network Engineering and formal training or certification on technical and network design concepts (CCIE,CCNP etc.) + Knowledge of one or more areas of SW Engineering/infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments + Exceptional skills in Networking Technologies- Experience configuring and troubleshooting routing and switching protocols (BGP, Multi-protocol BGP, OSPF, VXLAN, MPLS, RSVP-TE, IS-IS), working knowledge of network protocols (TCP/UDP, DHCP, DNS, LB, FWL, Proxy) and experience with IPv4 and IPv6 + Deep knowledge multiple infrastructure technologies and scripting languages (e.g., Python, JavaScript, yaml, Json, Bash, etc.) + Knowledge of on-premises and remote Data Center technologies and operations + Strong experience in several OS and Hypervisor platforms (Hyper-V, ESXi, KVM, VMWARE, Open Shift) + Deep technical knowledge of Hardware Platforms Cisco ASR Class Routers and Arista + Experience in infrastructure engineering automation, optimization and observability + Experience in deploying and using telemetry tools to improve visibility in service offerings + Solid understanding of public cloud technologies, for AWS / Azure on Kubernetes, Terraform + Knowledge of network segmentation, firewall architectures, and compliance models **Preferred qualifications, capabilities, and skills** + Experience in CI/CD and tools like Ansible, Terraform, Puppet for automating configuration management and deployment processes + Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies + Understanding of different Optics and internals of a switch ASIC + Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling + Understanding of network hardware platforms and their specifications in the datacenter space + Ability to tackle design and functionality problems independently with little to no oversight JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210628808 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.). This job is responsible for performing more complex analysis aimed at improving fraud prevention while driving responsible growth and performance for consumer products and related divisions such as Health Savings Accounts. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams. Performs multiple complex analysis to to extract data and uses multiple databases to acquire. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with business partners. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors. Responsibilities: * Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance * Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics * Identifies fraud trends based on industry and portfolio conditions and communicates findings to senior management * Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights * Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications with focus on Health Savings Accounts and related products * Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape * Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners * Drive discovery and documentation of end-to-end fraud processes to identify current controls, vulnerabilities, and enhancement opportunities * Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance * Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics * Identifies business trends based on economic and portfolio conditions and communicates findings to senior management * Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights Required Qualifications: * Minimum 3 years SAS/SQL Coding knowledge and/or experience * Ability to manage multiple projects in a complex and rapidly-changing environment * Ability to work independently as well as part of a team * Demonstrate strong analytical skills * Previous risk/fraud analysis, strategy development, or related experience * Strong written and oral communication skills * Intellectually curious and willing to dive into complete issues\problems and solve Desired Qualifications: * 5+ years of risk analysis, strategy development, or related experience * 5+ years of SAS or SQL Coding experience * Prior experience in Authentication, Fraud, Debit Card or other related risk fields * Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.) * Experience managing relationships and projects with external vendor partners Skills: * Analytical Thinking * Business Analytics * Data and Trend Analysis * Fraud Management * Problem Solving * Collaboration * Innovative Thinking * Monitoring, Surveillance, and Testing * Presentation Skills * Risk Management * Data Visualization * Interpret Relevant Laws, Rules, and Regulations * Issue Management * Oral Communications * Written Communications Shift: 1st shift (United States of America) Hours Per Week: 40

Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. Join our team as a Merchant Risk Credit Strategy Associate, where you will support project management and strategic initiatives within the Merchant Services credit risk function by coordinating key projects, driving process improvements, and collaborating with cross-functional teams to achieve business objectives. You will track progress, manage risks, and communicate outcomes to stakeholders, helping to ensure alignment with organizational goals. You will also facilitate change management and the successful adoption of new strategies and processes. **Job Responsibilities** + Lead and coordinate credit risk projects, ensuring timely execution and achievement of objectives. + Drive strategic initiatives focused on process improvement, risk mitigation, and aligning with broader credit risk efforts. + Collaborate with internal partners to align project goals with business priorities and requirements. + Monitor project milestones, identify risks, and implement mitigation plans to ensure successful outcomes. + Prepare and deliver regular updates on project status, results, and strategic impact to management and stakeholders. + Support change management by facilitating the adoption of new credit risk processes, technologies, and strategies. **Required Qualifications, Capabilities and Skills** + Bachelor's degree in Business, Finance, Accounting, or related area + Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications + Excellent organizational and project management skills; able to manage competing priorities under tight deadlines and a constantly changing environment + High degree of initiative, self-direction, ability to work well under pressure, and learn quickly + Intellectual curiosity and willingness to take on responsibilities that may fall outside your immediate area of expertise + Ability to collaborate across multiple stakeholder groups and regions. Appreciate the value of working in partnership with others to influence change and accomplish individual and team goals + Strong analytical capabilities and attention to detail; capable of synthesizing and summarizing complex data or findings to drive decision making + Intermediate/Advanced experience using Microsoft Office, including PowerPoint, Excel and SharePoint **Preferred Qualifications, Capabilities and Skills** + Working knowledge of Credit Risk concepts JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

At Citizens, we believe in creating opportunities for growth and development. As an Enterprise Technology & Security (ETS) Sr IT Risk Analyst on the Monitoring and Testing team, you will play a pivotal role in monitoring and testing risk controls for diverse lines of business and products. As a Senior Risk Analyst, you will partner closely with the First Line Risk Managers who directly support the ETS teams. You will be at the forefront of ensuring our organization's control environment is effective and compliant with industry regulations. Your role will involve executing a robust control monitoring and testing program, managing complex risk environments, and driving continuous improvements across key control indicators. In this role, your expertise will directly contribute to the identification of control failures and lead initiatives to resolve them in a timely and effective manner. You will leverage automated testing and data analytics to provide critical insights into the effectiveness of key risk controls and collaborate across teams to drive improvements in our risk management processes. Note: This role requires a technical background in information security, cybersecurity, DevSecOps, infrastructure, or cloud operations. Candidates should have experience in technology risk management, security architecture, and regulatory compliance within IT environments. Applicants must demonstrate hands-on expertise in technical risk assessment, security frameworks, and IT controls. Primary responsibilities include * Control Monitoring & Testing: Collaborate with First Line Risk Managers to execute and manage the control monitoring program, ensuring that multiple complex lines of business/products are compliant with internal policies and external regulations. * Continuous Improvement: Drive the implementation of continuous monitoring strategies, including key risk indicators (KRIs) and key control indicators (KCIs), leveraging automated testing and data analytics to add value across risk management efforts. * Technical Compliance: Ensure that all control testing adheres to regulatory frameworks, cybersecurity standards, and compliance requirements, particularly in the context of technology services (IaaS, PaaS, SaaS) and cloud operations. * Insightful Analysis: Deliver comprehensive analysis of control effectiveness, identifying trends and offering recommendations for enhancing control measures. Present these findings clearly to stakeholders, highlighting opportunities for risk mitigation and control refinement. * Stakeholder Collaboration: Partner with the First Line Risk Managers to escalate and resolve material control issues, keeping them informed of progress and providing your expertise on control effectiveness. * Regulatory Awareness: Maintain a cutting-edge understanding of risk management regulations, emerging threats, and legislative changes to ensure the organization remains compliant with industry standards and regulatory requirements. * Testing & Process Improvement: Execute control tests to validate control effectiveness and support the resolution of issues. Develop, refresh, and retire tests based on insights from the Risk and Control Self-Assessment (RCSA) process and related findings. * Building Partnerships: Foster strong relationships with Business Unit Risk Management teams to improve the effectiveness of risk management efforts and advance a culture of compliance across the organization. Qualifications * 5-7 year's experience Risk Management Experience * Demonstrated experience in systems architecture, cybersecurity, infrastructure, technology operations, development life cycle and methodologies, cloud operations, information security and/or DevSecOps * Strong understanding of technology as a service (Iaas, SaaS, PaaS) * Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services. * Understanding of the regulatory environment, requirements and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators. * Ability to constructively work both independently and in collaborative environments involving all levels of management and employees * Ability to use data and metrics to back up assumptions, recommendations and drive actions * Experience in business domains such as risk management, human resources, supply chain management * Effective project management and analytical skills * Strong interpersonal and team building skills * Ability to build and expand trusting relationships and partnerships * Ability to work independently * Results oriented with proven track record of delivering high quality results within strict deadlines * Highly-organized and able to manage concurrent projects while meeting or exceeding deadline requirements * Experience delivering under tight deadlines while maintaining quality standards * Proficient use of MS Word, MS Excel and PowerPoint and Visio * Excellent business writing skills * Experience in Alteryx and Python preferred * Experience in an organization that is under strong regulatory oversight and scrutiny Education, Certifications and/or Other Professional Credentials * Bachelor's Degree OR at least 5 years of work experience. Bachelor's Degree: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or equivalent work experience. * Certifications Preferred: Certified Internal Auditor, Certified Regulatory Compliance Manager, Certified Fraud Examiner, Certified Public Accountant, Project Management Professional, Certified in Risk and Information System Controls, or other relevant risk certification Hours & Work Schedule * Hours per Week: 40 * Work Schedule: M-F Pay Transparency The salary range for this position is $100,000 - $125,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

Join our Consumer Specialty Operations team as a Business Execution Manager. In this role, you will drive on‑time delivery of capital‑funded and business‑driven projects across Mortgage Servicing-spanning both the performing portfolio and the default portfolio. You'll lead a team of initiative managers and SMEs, coordinate cross‑functional partners, and remove roadblocks to ensure execution excellence. What You'll Do * Lead & Inspire: Manage initiative managers/SMEs; coach, set priorities, and build a culture of accountability and continuous improvement. * Agile Resource Management: Implement agile resource management practices to optimize team capacity across multiple workstreams. * Project Delivery: Own planning support, execution, and deployment for capital and business‑funded initiatives; track milestones; escalate risk; drive mitigation. * Stakeholder Management: Act as the liaison between business units, technology, vendors, and external partners; align priorities and remove blockers. * Governance & Compliance: Uphold governance standards; ensure audit‑ready documentation; support regulatory/compliance needs. * Strategic Alignment: Translate business goals into executable roadmaps; drive prioritization based on value, risk, and resource availability. What We're Looking For Education & Experience * Bachelor's in Business, Finance, Technology, or PMP preferred. * 5+ years in project management, program delivery, or operations leadership with complex, cross‑functional initiatives. * Success delivering projects within financial services organization, preferably in Mortgage Servicing (performing and/or default). Skills & Competencies * People leadership; performance coaching; building high‑performing teams. * Methodologies: Agile and Waterfall; sprint/PI planning; governance stage gates. * Communication & influence across senior stakeholders and technical teams. * Budgeting & financial acumen for capital/operational spend. * Tools: Smartsheet, Jira, MS Project, MSP operating system (workflow optimization). * Analytical/problem‑solving; comfort with ambiguity; bias for action. Mortgage‑Specific Impact (Preferred Experience) * Mortgage Servicing * Default operations (Collections, Loss Mitigation, Foreclosure, Bankruptcy). * Investor reporting, claims, cash processing, letters/notices and QRPC standards (e.g., FHA, Fannie Mae guidance). * Workflow/document systems and automation enablement. * Data/reporting coordination (e.g., epic/story tracking in Jira; deployment tracking in Smartsheet). Why Join Us We value diverse perspectives and an inclusive culture where colleagues can do their best work. Hours and Work Schedule: (4 days in office, 1 day remote) Hours per Week: 40 Work Schedule: Monday-Friday Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

JobID: 210693574 JobSchedule: Full time JobShift: Base Pay/Salary: Boston,MA $38.46-$38.46; Irvine,CA $38.46-$38.46; Denver,CO $38.46-$38.46; Washington,DC $38.46-$38.46; Seattle,WA $38.46-$38.46; San Francisco,CA $38.46-$38.46; New York,NY $38.46-$38.46; Chicago,IL $38.46-$38.46; Los Angeles,CA $38.46-$38.46 Join JPMorganChase's Commercial & Specialized Industries (C&SI) group, serving diverse entities with revenues from $20 million to $2 billion. This role offers direct client work in banking, treasury, and credit, alongside strategic projects to enhance your skills. Benefit from comprehensive training, mentorship, and engagement with senior leaders to kickstart your financial services career, with options for a diversified experience or a focused track in Capital & Advisory Solutions in major cities like Chicago, Houston, and New York. Analysts will gain expertise in financial modeling, credit analysis, and client interactions within a collaborative team environment. How we're organized: As a Summer Analyst within the Commercial & Specialized Industries team, you will hone your skills in financial modeling, credit analysis, and client engagement in a collaborative environment. You have the option to choose between two program tracks: * A diversified experience across various teams and functions, where you will work with regional groups and industry segments such as Agribusiness, Life Sciences, and Technology. * A focused program in Capital & Advisory Solutions, offering exposure to Asset Based Lending, Mid-Cap Financial Sponsors Group, and Syndicated Finance teams, where you will engage in complex financing and analytics. You will prepare client-facing materials, including pitchbooks and marketing decks, and participate in the origination, structuring, and marketing of loan syndication. Syndicated Finance Group Locations: Chicago, Houston Syndicated Finance Group Analysts support the origination, structuring, pricing, negotiation, and distribution of loan syndications for Middle Market and Commercial Real Estate clients in North America by collaborating on debt transactions-including financial modeling, cash flow analysis, term sheet development, credit and capital market presentations-preparing offering and marketing materials for investors, and working with credit professionals on transaction legal documentation. Asset Based Lending Locations: New York, Chicago, Los Angeles, Irvine, Atlanta, Dallas As an Analyst in the ABL group, you will learn credit analysis fundamentals and work with experienced teams on structuring and managing financing solutions, gaining exposure to industry-leading credit, origination, and syndication teams that cover a broad spectrum of industries, contribute to the Commercial Bank's loan portfolio with approximately $44 billion of credit exposure and over 1,000 clients, receive training in lending based on both collateral value and cash flows, and ultimately develop into a specialist with broad credit skills and industry experience. Financial Sponsors Group Locations: New York, Chicago, Los Angeles FSG Analysts develop deal-related and client-facing materials-including pitchbooks and marketing decks-conduct financial analysis in partnership with Credit, Commercial Banking, and Investment Banking teams, participate in client calls for both relationship management and deal execution, and collaborate with C&SI Bankers, Credit Officers, and Product Partners to deliver financing solutions and strategic advisory across Commercial and Investment Banking divisions. In all tracks, Summer Analysts supporting our regional groups will work with C&SI Bankers, Credit Officers, Treasury Officers and Product Partners who cover a variety of industries to provide a range of financing solutions and strategic advisory. Job Responsibilities: Our Summer Analyst Program will provide you with an introduction to client management, credit structuring, and cash management allowing you to develop the necessary skillset to become a successful Full-Time Analyst. The 9-week program will begin with a week of orientation and training, giving you foundational business knowledge you'll build upon throughout the summer. You will also have the opportunity to hear from and network with senior leaders and spend time with peers from programs across the bank at philanthropic and group events. Upon successful completion of the internship program, you may receive an offer of full-time employment in our 2.5 year, full-time C&SI Analyst Program. You'll make an impact by: * Working on financial models to support financing transactions * Preparing marketing materials for use in client meetings (covering topics such as financing alternatives, working capital optimization, and industry analysis) * Learning how to identify treasury product solutions to benefit clients' long-term planning * Collaborate with deal teams regarding business development strategy, including the identification of potential prospects * Developing an understanding of the full breadth of J.P. Morgan products and service offerings * Conducting client and prospect research to support business development efforts Locations we hire for C&SI - Diversified Track: * Atlanta * Austin * Birmingham (Detroit Metro Area) * Boston * Charlotte * Chicago * Dallas * Denver * Houston * Indianapolis * Irvine * Los Angeles * Miami * Nashville * New York City * Philadelphia * Phoenix * San Francisco * Seattle * Washington D.C. Locations we hire for C&SI - Capital & Advisory Solutions Track: * Atlanta * Chicago * Dallas * Houston * Los Angeles * New York City Who We Are Seeking: We are looking for individuals who have an interest in corporate banking and enjoy working with people, building relationships, and providing best-in-class customer experience. Required qualifications, capabilities and skills: * Exceptional verbal and written communication skills * Excellent problem solving and critical thinking skills * Strong attention to detail * Ability to thrive in a fast-paced, collaborative work environment * Pursing a bachelor's degree with an expected graduation date between December 2027 and June 2028 * Candidates must be authorized to work permanently in the U.S. Preferred Qualifications: * Coursework in business, finance, or accounting a plus * Minimum cumulative GPA of 3.2 on a 4.0 scale is preferred FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries. To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorganChase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.) Please note that your performance in this program will be evaluated for the purpose of assessing a permanent full time offer post-graduation, a role that is likewise ineligible for employment-based immigration sponsorship. Our Mission: At JPMorganChase, we're creating positive change for the diverse clients, customers, and communities we serve. We do this by championing your innovative ideas through a supportive and inclusive culture that helps you every step of the way as you build your career. If you're passionate, curious, and ready to make an impact, we're looking for you. About The Process: To be considered, you must complete the following steps: * Complete this application including selection of city preference. * Your city preference should align with your current internship location. About Us: JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorganChase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Employer/Disability/Veterans About the Team: Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations. Commercial & Specialized Industries (C&SI) teams provide credit, cash management, capital markets and corporate finance advisory solutions to corporations, municipalities and nonprofits. Core Banking teams generally focus on clients with annual revenues of $20 million to $2 billion. The local delivery model, coupled with the firm's global resources, offers clients customized, comprehensive solutions and personalized service by building long-term relationships.

As a part of our team, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! While in this position, you will be responsible for generating sales of home lending products including mortgage, home equity loans and lines of credit through leads and applications. These leads and applications are obtained through, but not limited to, the retail branch network, internal phone and web referrals and other internal direct to customer campaigns. You will engage in timely and responsive customer contact, while executing needs based selling techniques. It is important to note, that by adhering to all applicable quality and service guidelines, you will meet production and customer satisfaction targets. Furthermore, you will follow up and follow through with internal external customers and meet established department service level agreements. Most importantly, you'll feel valued for who you and supported to achieve what's important to you, personally and professionally. Primary responsibilities include * Determine the customer's financial objectives using needs based sales processes. * Review the customer's lending needs, structure an appropriate loan commitment which meets their needs and conforms to credit policy, and provide the client with their customized loan solution. * Coordinate with the customer or third parties for information and document gathering and scheduling issues. * Follow customer loans through the loan life cycle; track and monitor leads, prepare projection reports, and maintain an active referral base. * Effectively collaborate with loan processing, underwriting, compliance, and other internal lending departments as necessary to ensure all loan conditions are met in a timely and accurate manner. * Maintain expertise in loan origination system(s) to ensure timely and accurate processing. * Provide clear, concise, focused communication to the customer and internal partners throughout the process. Qualifications, Education, Certifications and/or Other Professional Credentials * BA/BS degree preferred or equivalent experience in residential mortgage sales * Two plus years of residential mortgage sales experience * Documented residential mortgage units of 50 (minimum) in the past 12 months * Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences * Strong computer skills and experience using laptop technology * Sales product knowledge * Successful candidate must meet and follow all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS. Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday-Friday (1 Saturday per month) #LI-Citizens6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award