Citizens Financial Group jobs in Stamford, CT

Are you passionate about data privacy and ready to grow your career in risk management? Join us as a Privacy Risk Professional and play a pivotal role in strengthening our enterprise privacy and compliance efforts. You'll help drive Citizens' customer-first, innovation-driven growth by identifying, assessing, and managing privacy risks across business lines. This role offers valuable exposure to financial institution operations, laws and regulations, cybersecurity, and data protection practices. As a Privacy Manager, you'll execute our Privacy Office strategy to ensure compliance with Citizens policies and evolving privacy laws and regulations. You'll champion Privacy by Design (PbD) across the organization, leveraging your technical skills and data-driven mindset to build dashboards, analyze metrics, and support strategic decision-making. Bonus points if you bring a great sense of humor-we value personality as much as professionalism! Key Responsibilities * Collaborate with business lines to identify, mitigate, and escalate privacy risks * Conduct privacy vendor assessments with internal stakeholders and third-party teams * Implement Privacy by Design practices to proactively address privacy risks * Drive cross-functional strategies to ensure compliance with Citizens policies and current/future privacy laws * Provide guidance and challenge to business units on privacy-related risks * Assess privacy controls for compliance with laws, regulations, and internal policies * Perform independent risk assessments across regulatory frameworks (GLBA, GDPR, CCPA, COPPA, TCPA, CAN-SPAM, etc.) * Complete Privacy Impact Assessments for new initiatives and products * Support investigations and remediation of privacy incidents * Design and analyze key risk and performance metrics to identify trends and measure program effectiveness * Partner with Second Line of Defense teams to enhance risk culture and control effectiveness * Contribute to the development and continuous improvement of the Privacy Program * Use data analytics tools to manage privacy-related data and generate actionable insights Qualifications * 2+ years of experience in privacy or related risk domains * Strong understanding of privacy risks in banking and experience building privacy programs * Experience with marketing/ad tech privacy risks preferred * Familiarity with consent and preference management laws preferred * Incident response experience, including investigations and notifications, is a plus * Ability to interpret and apply privacy laws and policies to real-world scenarios * Legal research skills preferred Skills & Attributes * Detail-oriented and thorough in handling sensitive data * Excellent communicator who can simplify complex privacy concepts * Collaborative team player open to feedback and cross-functional work * Independent self-starter who can prioritize and execute tasks with minimal oversight * Critical thinker with strong problem-solving and risk assessment abilities * Technically proficient in Microsoft Excel (pivot tables, VLOOKUP, formulas, visualization) * Experience with tools like OneTrust, Tableau, Python, Gen AI, SQL is preferred * Comfortable working with large datasets and using data to drive decisions * Proficient in Microsoft Office suite Education & Certifications * Bachelor's degree required * IAPP certification strongly preferred * CISSP/CISA certification welcomed * AWS Cloud Practitioner certification welcomed * AI governance certification welcomed Pay Transparency The salary range for this position is $110,000 to $120,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** #LI-Citizens6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award Fair360 Top Regional Company FORTUNE's World's Most Admired Companies Military Friendly Employer

JobID: 210686494 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $31.25-$42.79; Uniondale,NY $31.25-$42.79 Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit! As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer. Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish. Job responsibilities * Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager. * Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts. * Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process. * Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately. * Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting. * Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan. * Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows. * Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process. * Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers. Required qualifications, capabilities and skills: * Minimum 2 years' experience in mortgage lending, with inside sales/customer service background. * Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications. * Enthusiastic and self-motivated. * Superior written and oral communication. * Superior customer service skills. * Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand. * Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization. Preferred qualifications, capabilities, and skills: * College graduate preferred. * Ability to make personal connections, engage customers, and remain courteous and professional in a team environment. * Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately. * Superior interpersonal communication skills, as well as strong attention to detail and time management.

At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. As a Private Client Investment Associate in J.P. Morgan Wealth Management, you will be tasked with delivering exceptional client service, operational marketing, and administrative support to our Private Client Advisors. Your role will encompass the efficient management of operational requests such as account opening, money movement, and investment trades, with a strong emphasis on precision and promptness. You will play a crucial role in aiding Advisors in fostering and preserving client relationships, conducting account reviews, and advocating firm services to enhance client relationships. Your responsibilities will also involve active participation in Risk Management procedures, backing the operational processes of the business unit, and complying with regulatory requirements. You will be required to prioritize daily tasks, track progress, and consistently meet deadlines, while fostering and maintaining a positive team environment. **Job responsibilities** + Support Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades + Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation + Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports + Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires + Support business unit operational procedures and compliance requirements (e.g. completion of required operational forms and documentation) + Prioritize daily work, track progress for current work, and consistently meet deadlines + Maintain and foster team culture **Required qualifications, capabilities, and skills** + A valid and active Series 7 license is required or may be obtained within a 120 day condition of employment + If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam + A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 120 days of starting in the role as a condition of employment INVESTMENT AND INSURANCE PRODUCTS ARE: - NOT FDIC INSURED - NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY - NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES - SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** West Harrison,NY $26.49 - $37.50 / hour

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Private Client Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service to a select group of Chase's affluent clients, as well as other branch clients. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources. Job responsibilities Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment. Share the value of Chase Private Client with eligible clients. Actively manage assigned clients and their banking relationships through an advice-based approach to recommend the best products and services for their financial needs. Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs. Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want. Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs. Adheres to policies, procedures, and regulatory banking requirements. Required qualifications, capabilities, and skills Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships. 1+ year Branch Banking Banker or equivalent experience in Financial Services sales experience with proven success in acquiring new clients, deepening relationships, and revenue generation. Ability to create memorable experiences for our clients - elevate the client experience. Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs. Ability to resolve client issues quickly and effectively with attention to detail - providing consistent client experience. Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training. High school degree, GED, or foreign equivalent. The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses though JPMC's licensing program within 180 days of hire, study materials and support provided. Ability to work branch hours including weekends and some evenings. Preferred qualifications, capabilities, and skills College degree or military equivalent. Experience in cultivating relationships with affluent clients. Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorganChase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: ****************************************************************

The Human Resource Analytics team at Citizens Bank leads the organization's understanding of workforce insights and organizational health. Our team uncovers holistic data-driven business opportunities across the talent lifecycle to enable transformational change and operational efficiency. We analyze internal and external data to understand diverse employee voices, and experiment to scale solutions that make the work experience better. The ideal candidate sees beyond the numbers to find opportunities to strengthen the employee experience and organizational performance. The candidate is a change agent with a demonstrated track record of marrying complex sets of people data with business imperatives to create actionable insights on performance, retention, and organizational agility. The candidate possesses strong quantitative skills, is capable of managing multiple projects simultaneously, and can communicate effectively with executive and technical audiences. An "outside in" perspective, data science skills, high intellectual curiosity, and a consultative posture are essential skills to possess in this role. The HR Data Science Consultant at Citizens Bank will: Key Responsibilities * Synthesize business goals and strategy with HR, productivity, and market data to build integrated, tangible recommendations on talent and culture topics to drive individual and organizational outcomes; employ consultative and analytical techniques to make recommendations, moving from the "so what" and "now what," to drive impact across Citizens'. * Consult with business clients on workplace insights including diagnoses, research design, hypothesis testing, advances analyses, visualization, and presentation. * Translate complex analyses for executive audiences and develop visualizations to help people understand findings and insights * Design and consult on talent assessment methodologies, both internal and third party

As Assistant General Counsel at Citizens Bank, you will play a critical role in shaping and safeguarding the bank's privacy and cybersecurity posture. You'll provide strategic legal counsel on cutting-edge issues at the intersection of law, technology, and data protection. This is a high-impact role where your expertise will directly influence enterprise-wide initiatives, regulatory compliance, and risk mitigation strategies. Key Responsibilities * Strategic Legal Counsel: Advise senior leadership and business units on privacy, cybersecurity, and data governance matters, including incident response, regulatory compliance, and emerging risks. * Regulatory Guidance: Interpret and apply laws such as GLBA, CCPA/CPRA, GDPR, DPDA and other global and U.S. privacy and cybersecurity regulations. * Contract Negotiation: Draft, review, and negotiate complex agreements, including data processing agreements, vendor contracts, and technology transactions. * Risk Management: Identify legal risks and develop practical solutions to mitigate them while supporting innovation and business growth. * Cross-Functional Collaboration: Partner with IT, InfoSec, Compliance, Risk, and Product teams to ensure legal alignment with operational practices and strategic initiatives. * Litigation & Dispute Resolution: Manage and advise on privacy and cybersecurity-related disputes, investigations, and enforcement actions. * Policy Development: Contribute to the development and implementation of internal policies, training, and best practices related to data privacy and cybersecurity. What You Bring * J.D. from an accredited law school and active bar membership in good standing. * 5+ years of legal experience, with a strong focus on privacy, cybersecurity, and technology law. * Deep knowledge of U.S. and international privacy laws and cybersecurity frameworks. * Experience advising financial institutions or highly regulated industries preferred. * Exceptional judgment, communication, and interpersonal skills. * Ability to thrive in a fast-paced, collaborative, and evolving environment. Why Citizens Bank? At Citizens, we're building a culture of integrity, innovation, and inclusion. You'll be part of a forward-thinking legal team that values your voice, supports your growth, and empowers you to make a difference. We offer competitive compensation, comprehensive benefits, and flexible work arrangements. Pay Transparency The salary range for this position is $185,000 to $195,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** #LI-Citizens6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award Fair360 Top Regional Company FORTUNE's World's Most Admired Companies Military Friendly Employer

The Principal Data Analytics & Intelligence Specialist- Private Banking will be responsible for leading and guiding complex data management projects. This role involves developing advanced data strategies, ensuring data quality, and mentoring junior team members. This role will partner closely with Private Bank (PB) business teams, Wealth data teams, data engineering, and analytics teams to integrate data, derive insights, and enable intelligent decision-making. This specialist will play a critical role in deployment of the PB analytics strategy, leveraging modern technologies to power personalized insights, operational intelligence, and predictive capabilities. Product & Data Subject Matter Expertise * Become the go-to SME on PB products and offerings, including: * Deposits: structures, flows, pricing, and profitability * Consumer Loans: mortgages, personal lending, HELOCs * Commercial Lending: CRE, C&I, and relationship-based facilities * Specialty Lending: tailored UHNW financing, securities-backed lending * Understand data flows across PB, Wealth, and Commercial and how these intersect for unified relationship views. * Define critical product and transactional data attributes to support reporting, analytics, and cross-business insights. Analytics & Insights Enablement * Partner with business and analytics teams to define insights and intelligence needs for: * Deposit performance and balance behaviors * Loan utilization, repayment trends, and risk drivers * Client and household profitability analysis * Cross-business opportunities with Wealth and Commercial * Work with analytics teams to design dashboards, KPIs, and predictive models that enable real-time decision-making. * Collaborate with AI specialists to enable agentic AI capabilities for personalized recommendations and intelligent client engagement. Data Integration & Platform Readiness * Define data quality expectations and partner on validation processes to ensure accuracy and completeness. * Work with data engineering to ensure PB data is accurately ingested, transformed, and unified in the PB data platform. * Partner with the Wealth data team to align product, client, and household views across PB and Wealth domains. Cross-Business Collaboration * Actively engage with enterprise AI, analytics, and digital experience teams to enable PB-led innovation. Required Qualifications * 8+ years of experience in Private / Consumer Banking, Commercial Banking, data and analytics. * High level understanding of PB deposits, loans, and lending products * Experience translating business needs into analytical requirements and insight-driven solutions. * Hands-on experience with data analysis tools (SQL, Python, R, Tableau, Power BI, etc.). * Familiarity with agentic AI concepts and its application to client intelligence and personalization. * Strong stakeholder engagement skills; able to work across PB business, engineering, analytics, and enterprise teams. * Bachelor's degree in Data Analytics, Computer Science, or a similar technical field. Preferred Qualifications * Knowledge of core banking systems, loan origination platforms, and enterprise data platforms. * Understanding of PB client segmentation, relationship-tiering, and cross-business interactions. * Experience with AI/ML analytics pipelines and agent-based intelligence frameworks. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday-Friday * Hybrid schedule: 4 days on site at a Citizens corporate office and 1 day remote Pay Transparency The salary range for this position is $140k-$180k per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award Fair360 Top Regional Company FORTUNE's World's Most Admired Companies Military Friendly Employer

The FloorcareMaintenance Technician role within Real Estate Operations has responsibility for floor maintenance, upholstery cleaning and temporary coverage for routine office cleaning and janitorial services within our Retail and back-office facilities. In this role you will be provided a portfolio of sites where it will be your responsibility to complete floor maintenance duties that include stripping and waxing, carpet cleaning, and deep cleaning of various floor types. Work orders will be issued for each location to complete twice yearly. Job Benefits: * Health Benefits * Tools and supplies all provided * Use of company vehicle for company business * Company provided cell phone Primary responsibilities include: * Floor maintenance cleaning of various types of flooring. (VCT, Ceramic tile, carpet, wood, LVT, vinyl sheet goods, rubber tile, and other types at each facility.) * Use of floor machines and extractors to clean and sanitize flooring and upholstery. (Chairs, cubicle walls, and other soft fabric materials) * Traveling to and from facilities within a designated route/radius * Maintaining all floors and upholstery in the assigned facilities. * Executing normal cleaning tasks and special projects when required cleaning designated facility areas when Janitorial staff needs coverage to include, (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.) * Closing out work orders upon completion using Computerized Maintenance Management System via cellphone, iPad, or computer access at facilities * Communicating in a pleasant and professional manner with internal Colleagues and external Customers * Maintaining inventory of cleaning supplies, tools and materials in vehicles * Responsibility for maintaining bank supplied vehicle and electronics Required Skills/Experience: * Experience in Floor cleaning role, required. * Ability to provide normal cleaning tasks and special projects when required cleaning designated facility areas when Janitorial staff needs coverage to include, (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.) * Proven customer service experience * Demonstrated written and verbal communications skills * Ability to communicate in English, including reading and writing * Ability to travel as required * Ability to lift up to 50 pounds * Ability to ascend and descend stairs. * Ability to work under pressure with efficiency and accuracy * Ability to plan and prioritize workload Education, Certifications and/or Other Professional Credentials: * High School Degree or Equivalent * Valid Driver's License, required Hours & Work Schedule Hours per Week: 40 * Possibility of some overtime during evenings and weekends Work Schedule: 4:00PM to 2:00AM Monday through Thursday #LI-JH1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award Fair360 Top Regional Company FORTUNE's World's Most Admired Companies Military Friendly Employer

Stamford, Connecticut **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (***************************************************************************************************************** **:** Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. **Job Description:** This job is responsible for leading the overall service delivery model to include the bank's digital offerings and wealth management banking strategy in the market while working with the Home Office to ensure superior client service. Key responsibilities include partnering with the market leadership team, Market Executives, Resident Directors, Financial Advisors, Wealth Management Client Associates, and Wealth Management Associates to facilitate daily business needs. Job expectations include driving responsible growth while minimizing regulatory, financial, operational, and reputational risks. The **Market Client Relationship Manager (MCRM)** is a direct report to the Division Client Relationship Executive (DCRE) with dual reporting to the Merrill Wealth Management Market Executive (ME). The MCRM functions as a member of the market leadership team and manages the Wealth Management Client Associates, Operations support staff, and the branch's Operations Department. The MCRM is responsible for delivering firm strategy through the execution of the Market Strategy Plans. MCRMs partner closely with advisor teams to deliver a branded client service model focusing on digital solutions and enterprise capabilities. Additionally, the MCRM serves as the Lead and Referral Coordinator for the market and manages the market expenses. The MCRM partners closely with the Senior Client Relationship Manager (SCRM) to support the ongoing development of the Elite Growth Practice roles, Wealth Management Client Associates, and the Operations staff. **Responsibilities:** + Leads the service delivery model and wealth management banking strategy of respective markets to drive business growth + Hires, develops, and leads a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client service + Supervises financial transactions and operations to drive risk management best practices and ensure compliance with policies and procedures, while preparing to effectively manage any type of branch audit + Oversees the client service experience and reviews the approval of new client accounts + Leads Wealth Management Client Associates and the branch Operations Department to meet and exceed the bank's client service expectations and operational excellence goals **Managerial Responsibilities:** This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. + Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. + Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. + Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. + Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. + People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. + Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. + Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. + Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. **Specific responsibilities include, but are not limited to:** + Ensuring client service expectations are met and exceeded while balancing the risk and exposure for Merrill + Managing the branch's Wealth Management Client Associates and Service Support Staff + Representing the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel + Requires diversification and experience with Bank of America and Merrill Products & Services, Trend Analysis, Risk Assessment, Human Resources, and broad industry knowledge + Coaching teams to deliver a modern, digital first service model focusing on client satisfaction + Proactively identifying opportunities to connect Financial Advisors and clients to the broader enterprise + Managing the daily operations ensuring compliance to industry regulations, and policies and procedures **Required Qualifications:** + Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses and Series 3, 31 licenses, if warranted + Minimum of 5+ years professional experience **Key Qualifications for the role:** + Current or previous Merrill Wealth Management experience strongly preferred + Self-motivated and client centric + Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures + Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.) + Prior trend analysis experience + Strong customer service and communication skills + Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate **Desired Qualifications:** + Bachelor's degree or equivalent work experience **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Skills:** + Compensation Analysis + Performance Management + Process Performance Management + Referral Management + Workforce Planning + Due Diligence + Internal Audit Review + Leadership Development + Recruiting + Risk Management + Client Management + Customer Service Management + Employee Counseling + Succession Planning + Trade Operations Management **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

As a Learning Architect, you will help lead and shape the strategic evolution of the bank's enterprise learning function by creating adaptive, future-focused learning strategies that align with business goals and emerging trends like generative AI. You will champion skills-based talent development, inclusive and innovative culture-building, and the design of scalable, hyper-personalized learning solutions. Leveraging data, systems thinking, and emerging technologies-including generative AI-you will serve as a key advisor and partner in guiding strategic planning, optimizing learning experiences, and ensuring the seamless integration with an offshore managed service model to provide state-of-the-art learning solutions for all colleagues. To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment. Key Responsibilities Strategic Leadership: Develop and execute a future-focused learning strategy in alignment with assigned businesses' goals and objectives to drive enterprise capability building and workforce transformation. AI & Digital Transformation: Develop generative AI-enabled adaptive learning capabilities, integrate neuroscience of learning, and anticipate the impact of AI on job roles and organizational learning capabilities. Data-Driven Insights: Leverage data and predictive analytics to measure, track, and enhance learning outcomes and business impact. Learning Ecosystem Design: Build and integrate an interoperable learning ecosystem, including learning experience platforms (LXPs), talent marketplaces, and AI-driven curation to create technology-enhanced experiences. Change & Stakeholder Management: Lead change initiatives, manage partnerships, and foster alignment between learning strategies and measurable business objectives. Collaborative Planning: Work across HR, Talent, and Analytics functions to connect learning with workforce planning, future skills forecasting, and resource prioritization. Business Partnering: Apply influencing, consulting, and contracting skills to support business leaders in achieving objectives within the learning managed service model. Relationship Management: Collaborate with the bank's learning managed service provider to develop effective learning solutions and drive the implementation of the new enterprise learning operating model. Experience & Qualifications Track record of designing holistic learning solutions that drive measurable business transformation within large, complex organizations. Expertise in driving organizational change and achieving tangible business outcomes. Proficiency in leveraging data and analytics to assess learning impact. Experience with AI-enabled learning platforms, learning analytics, and digital capability building. Strategic thinker that is able to align learning initiatives with business objectives and emerging trends. Experience influencing C-suite and senior stakeholders on learning strategy. Strong ability to manage key business stakeholders and collaborative across HR functions. Demonstrated knowledge of adult learning theories, future-of-work methodologies, learning experience design techniques, talent ecosystems, and advanced learning technologies. Advanced degree in Adult Learning, Human Resources, Organizational Development, Business Administration, or a related field preferred. Key Skills Required Strategic Learning Design: Ability to develop and execute learning strategies that align with business goals and drive enterprise transformation. AI and Digital Capability: Proficiency in leveraging AI-enabled learning platforms and emerging technologies to create adaptive learning experiences. Data Analytics: Competence in using data and predictive analytics to measure, optimize, and communicate the impact of learning initiatives. Organizational Change Leadership: Experience in leading change management efforts and achieving business outcomes through learning solutions. Learning Ecosystem Integration: Skill in building and integrating complex learning ecosystems, including platforms, talent marketplaces, and digital curation tools. Consulting and Stakeholder Management: Strong influencing, consulting, and contracting skills to support business leaders and collaborate across HR and Talent functions. Knowledge of Adult Learning and Future-of-Work Trends: Deep understanding of adult learning theories, future skills forecasting, and advanced learning technologies. Collaboration and Communication: Excellent ability to work with senior stakeholders, manage partnerships, and align learning initiatives with enterprise objectives. Hours & Work Schedule: Hours per Week: 40+ Work Schedule: M-F 8-5 This colleague must work 4 days in office. Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position. #LI-Citizens2

Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually. Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications High School degree or GED Minimum of 6 months experience processing transactions (cash and/or digital payments) Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers Strong listening and communication skills Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship Ability to problem solve and provide solutions to customer issues Customer-centric to deliver exceptional service Comfortable with using digital technology to support the delivery of business goals Ability to work branch hours, which can include weekends and evenings Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred Skills/Experience 1 year of experience processing transactions (cash and/or digital payments) Motivates others, like teammates, business partners, and specialists, through collaboration Process-oriented, energetic, detail-oriented and ability to multitask effectively Bilingual - Spanish/English Hours & Work Schedule Hours per Week: 30 Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency The salary range for this position is $21.85- $27.00 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ***************************************

We are seeking a Corporate Banking Portfolio Management Team Leader who will oversee a team of Commercial banking Portfolio Managers and Credit Analysts across Citizens' NYC, New Jersey, and Long Island offices including those who underwrite and manage Middle Market (annual sales revenue between $50MM - $500MM) transactions and relationships. Functions/Deliverables: * Responsible for all aspects of portfolio management including transaction structuring, due diligence and underwriting, credit approval, reporting/credit monitoring and problem loan identification. * Intensively involved in credit actions (deal screens, approval of new business and amendment requests and Watchlist) on a credit-intensive portfolio. * Assures that all Portfolio Managers & Credit Analysts are trained and kept up to date on Citizens Bank credit policy as well as credit issues affecting the general economy. * Actively involved in assessing, developing and implementing credit and compliance policies; Actively ensures compliance with federal regulations and Citizens Bank policies. * Designs and monitors internal systems to assure that all assigned work and ongoing monitoring is completed on a timely basis and in a manner that complies with all Citizens Bank internal policies. * Prioritizes work that is assigned to the group, assure that work is appropriately distributed among the team members and is responsible for objective quality control of group's analytical and reporting work product to include accurate application of credit, risk, and other policies and practices required to effectively manage risk exposure and loss to the Bank. * Achieve satisfactory or better ratings from Credit Review and Compliance and meet compliance targets for annual reviews, risk ratings, and covenant compliance monitoring. * Responsible for performance management process and professional development for direct reports. * Largely internally focused interacting with Portfolio Managers, Relationship Managers, Division Executives, Credit Officers, Work Out Officers, and Senior Management. * Externally meets with customers/prospects to actively negotiate deals and solve customer/prospect requests and problems. * Is viewed as a trusted advisor on credit and portfolio management issues/challenges. Requirements include: * 10 plus years commercial banking experience which should include Middle Market and other areas of Corporate Banking * Exhibits strong level of knowledge of commercial banking sales, commercial banking products, credit, risk, and administration practices and processes * Strong understanding of general credit and risk principles, mitigants, and banking policies and procedures * Balanced approach to enable focus on both business unit goals and risk management objectives * Skilled at developing and implementing both strategic and tactical solutions in support of portfolio administration and business unit goals and objectives * Able to multi task and function under pressure to meet deadlines * Excellent organizational skills * Strong written and verbal communication and negotiation skills * Focused on client experience/ customer service * Flexible change agent able to lead and handle both process and organizational changes * Experience with direct reports including managing day to day activity as well as annual performance reviews and coaching/development for entry to expert level colleagues preferred * BA/BS degree required; MBA in Finance, Business Administration or Accounting preferred Hours and Work Schedule Hours per Week: 40+ Work Schedule: Monday - Friday Pay Transparency The salary range for this position is $220,000 - $260,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, relevant skills, and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friend Employer Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award Fair360 Top Regional Company FORTUNE's World's Most Admired Companies Military Friendly Employer

The Servicing Operations Sr Specialist will have the responsibility of supporting the receiving and delivery of mail at our Shelton, CT office. Along with this core duty, the Servicing Operations Sr. Specialist will also be expected to perform daily tasks in compliance with procedures, service level agreements, and quality standards. This role demands proficiency in various applications, procedures, and computer skills. The Delivery Solutions group operates in a high-volume, fast-paced environment with critical Service Level Agreements (SLAs). Due to the nature of this environment, precision and attention to detail are crucial as any errors can directly impact our customers. As a result, the Servicing Operations Sr Specialist will be required to collaborate with vendors, branch, and back-office colleagues regularly. Primary responsibilities Manage the receipt, sorting, and distribution of incoming mail and packages. Prepare and process outgoing mail and shipments efficiently. Research and respond to internal inquiries from colleagues across the organization. Digitize mail, internal correspondence, and customer documents for electronic records. Perform advanced clerical tasks in a fast-paced environment, ensuring accuracy and efficiency. Utilize package tracking systems to monitor and manage deliveries. Apply knowledge of business unit products, applications, and procedures to daily tasks. Effectively multitask, prioritize responsibilities, and cross-train within the department as needed. Identify and resolve issues while adhering to service level agreements. Independently manage special projects, collaborating with all levels of management and serving as a key resource for the business unit. Ensure compliance with regulatory requirements to minimize financial risk and use expertise in multiple systems to troubleshoot issues. May manage reporting responsibilities and take on administrative duties as required Qualifications, Education, Certifications and/or Other Professional Credentials Required Skills/Experience: Understanding of department procedures and key practices Ability to identify areas of improvement in personal work and processes Strong attention to detail Ability to thrive in a fast-paced, high volume, deadline-driven environment. Strong written and verbal communication skills Proficient in MS Outlook, Excel, Word, etc. Team Player Ability to lift 50 lbs. Education: High school or equivalent required Hours & Work Schedule Hours per Week: 40 Work Schedule: 8:30am-5 pm Monday-Friday fully on-site in Shelton, CT

This leader will drive the evolution of Citizens' talent and performance enablement practices into a unified, future-ready system. As Development Consultant, they will provide oversight of current-state performance enablement, execute the existing annual Talent Review process and partner with senior leadership to architect and implement a reimagined talent strategy. They will also manage a small team dedicated to delivering both present and future initiatives. This role is pivotal in shaping how Citizens cultivates high performance, career growth, and leadership readiness across the enterprise. To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment. Key Responsibilities Strategic Integration & Reimagination Lead the convergence of performance enablement and talent management into a unified, data-informed, manager-enabled, and always-on ecosystem. Lead the redesign and execution of the annual OKR (objectives, key result) process, in partnership with key stakeholders. Champion enterprise-wide change initiatives, driving adoption and engagement of new practices. Partner with key stakeholders (HR, Technology, Finance, Office of Inclusion) to co-create and implement innovative solutions. Activate insights from Citizens Talent Matters (talent marketplace), Organizational Health Survey, and other data sources to inform strategy and talent decisions. Establish and monitor success metrics and KPIs for all enablement and talent initiatives. Execution of Current State Processes (Talent and Performance Enablement) Provide strategic oversight of the existing performance enablement process (including Officer Title promotion process), supported by a seasoned program manager. Manage execution of enterprise-wide talent management, including annual talent review (tech platform management, collection of data from all business units, analysis of key trends across identified talent population, design of enterprise deck, etc.). Address friction in current processes (e.g., manual data collection) and drive continuous improvement. Ensure compliance with regulatory and audit requirements. Future-Focused Innovation Partner with Head of Talent to architect and implement an AI-native, skills-driven talent review and succession process. Shift the organization toward continuous, dynamic reviews, real-time insights, and democratized leadership visibility. Streamline workflows, reduce bias, and activate inclusive, skills-based pipelines. Determine tools required for manager upskilling to drive accountability and support effective execution of processes. People Management & Leadership Manage, coach, and develop direct reports, fostering a culture of growth, collaboration, and high performance. Empower team members to execute current processes and contribute to future-state innovation. Provide strategic guidance and support to colleagues executing the existing processes. Skills & Competencies Required Skills Strategic thinking and problem-solving Data analysis and technology fluency (AI, HR platforms) Change management and stakeholder engagement Coaching, feedback, and executive development frameworks Inclusive leadership and collaboration Preferred Skills Advanced skills in AI-enabled talent practices Succession planning and talent mobility Continuous improvement and process optimization Behavioral Competencies Adaptability and learning agility Influence and communication Equity and inclusion mindset Impact & Outcomes Drive measurable improvements in performance, talent mobility, and leadership readiness. Deliver a seamless, equitable colleague experience enabled by technology and data. Support Citizens' mission to cultivate high performance and career growth across the enterprise.. Hours and Work Schedule: (4days in office, 1 day remote) Hours per Week: 40 Work Schedule: Monday-Friday Pay Transparency The salary range for this position is $148,320-$186,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position #LI-Citizens2

At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals. Become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers. Citizens is honored to be a top Lender in the Mortgage sector and is passionate about growing our market share in the states we currently operate. We are currently hiring dedicated Mortgage Loan Officers who proactively identify, build and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. External relationships are the cornerstone of generating new business and may consist of realtors, builders, professional and personal contacts. Our Loan Officers are encouraged to participate in business related development opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their loan needs and advising those customers of appropriate products, terms, and pricing, while gather any additional required information. It will be necessary to generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives. Primary responsibilities include Go above and beyond for customers - Aspire to deliver outstanding customer service Drive sales through service - Achieve sales and referral goals by developing a positive customer experience Build book of business - Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success Maximize personal productivity - Desire to improve personal efficiency through attention to detail, self-motivation, and adaptability to achieve branch and personal goals Grow your own capabilities - Actively participate in opportunities to expand knowledge, influencing and interpersonal skills Qualifications, Education, Certifications and/or Other Professional Credentials BA/BS degree preferred or equivalent experience in residential mortgage sales Two plus years of retail residential mortgage sales experience Documented residential mortgage loan volume in the past 12 months of $8 million (minimum) Established relationships with local referral networks Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences Strong computer skills and experience using laptop technology Successful candidate must meet and follow all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS. Hours and Work Schedule Hours per Week: 40 Work Schedule: Monday Through Friday

At Citizens, we're more than a bank! Here, you'll experience new things, create new opportunities, think beyond your role and make an impact! The Risk Analytics Sr Analyst will provide support to the Business Banking Credit Analytics team. The candidate will help ensure a comprehensive and compliant Credit Risk framework is effectively implemented, maintained, and communicated to stakeholders through utilization of efficient and varied delivery approaches. The candidate will work with a wide range of internal stakeholders, including business line leadership, first- and second-line credit risk management, credit assurance functions, as well as internal support teams to manage key credit risk policy and control related-matters. Further, the candidate will support the BAU activities of the Business Banking Credit Analytics team and supporting continuous improvement therein. The candidate will: * Understand and own the business banking credit risk implementation framework. Coordinate with multiple partners (business line, technology, credit risk) to identify systems and process that may be impacted by credit policy changes. Translate and communicate policy changes into procedures, flow diagrams, and financial calculations. * Coordinate and perform post implementation testing of policy changes. Identify issues and propose solutions. * Coordinate the Annual Review of Credit Policy Attributes * Coordinate Credit Bureau Vendor Management, to include performance monitoring/scorecards, operational meetings, identify and communicate operational issues, maintain project/initiative list, lead process improvement initiatives, monitor usage and invoices. * Partner with business line and regulatory to understand their analytics needs; consult with IT and data teams to determine data source, and work with colleagues to ensure consistency of our approach with established standards. * Actively engage in or support focused projects and initiatives, within and across Business Banking and engaging with external partners/stakeholders, including preparation of credit policy proposal. * Provide support for internal audits and assessments, and external and regulatory exams, including the collection of responsive materials and tracking of requests, engagement with Central Risk and testing functions. * Prepare and present management report covering findings and identify trends/items of note, as needed. * Support strategic solutions, when required, and provide timely remediation of data issues through effective root cause analysis. * Other ad hoc projects. Qualifications: * 2+ years of financial services experience, with exposure to risk management processes and procedures. * 2+ years Quantitative Skills - ability to develop and implement effective portfolio management routines that monitor KPIs, benchmark performance vs. peers, and identify emerging trends. * Experience with data querying or programing languages is preferred - SQL, VBA, SAS, R, or Python * Strong attention to detail, experience creating/reviewing documentation, procedures, and financial calculations. * Previous experience in a similar role within a financial services organization is preferred * Ability to drive actionable outcomes from analytical insight and effectively communicate findings and recommendations to business leadership. * Exceptional problem-solving acumen with ability to think strategically. * Time Management - ability to prioritize competing assignments and thrive in a fast-paced results orientated environment. * Strong written and verbal communication skills * Advanced use of MS Office Suite (Word, Excel, Access, PowerPoint) Education/Certification: * Bachelor's degree in a quantitative discipline (e.g. Mathematics, Statistics, Engineering, Physics, Computer Science, Economics, Finance) * Master's degree in a quantitative discipline (e.g. Mathematics, Statistics, Engineering, Computer Science, Economics, Econometrics) preferred Hours and Work Schedule: * Hours per Week: 40 Monday-Friday * Hybrid Schedule: 4 days onsite from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $75,000-$100,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award Fair360 Top Regional Company FORTUNE's World's Most Admired Companies Military Friendly Employer

As the Consumer Product Performance Partner, this role sets strategic direction for an assigned product line i.e. Business Deposits, Certificate of Deposits (CD), Money Market, Overdraft, Savings, or Wealth Management). The Consumer Product Performance Partner is responsible for ensuring individual client and business line needs are met, while providing for effective portfolio growth and profitability of the business in accordance with budget targets. They will work in close collaboration with the Consumer Portfolio Manager, Finance, Risk Management, Distribution and other business partners to optimize portfolio growth, fee revenue, margin revenue and oversee product specific expenses across their assigned distribution lines. This position will be responsible for successful P&L management and related business analysis, sales support, marketing support, and product management activities. Primary responsibilities include Strategic management of an assigned product line to achieve acquisition, growth, retention and margin objectives. This includes effective risk management and product enhancements while overseeing the end to end customer experience for each product. Works closely with the Product Performance Portfolio Manager to ensure budget objectives are achieved. Oversee the efforts of other product performance managers and Assistant Product Performance Managers. Management of assigned product and promotional strategies to maintain simple, efficient, and streamlined product structures. Ensure clarity of field and Banker communication and appropriate balance of strategies across products lines and distribution channels. Actively manage product design and deployment, customer experience, campaign planning, offers, and communications while maintaining a sound control environment. Partners with finance and the Portfolio Manager in developing budgets and forecasts. Actively driving discussion of product and pricing strategies and expected portfolio behaviors to drive achieving budgets. Directs ad hoc reporting on portfolio trends and related industry comparisons including competitive analysis of product, pricing, portfolio dynamics and promotional structures. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications Completed Bachelor's degree in Business, Finance, Economics, or related field. 7+ years in credit cards, payments, operations, or financial services product management. Strong knowledge of risk management, controls, and compliance standards. Proven ability to lead cross-functional projects and influence stakeholders. Excellent analytical, communication, and documentation skills. Proficiency in Microsoft Office and governance tools. Ability to work on-site 4 days per week in designated locations. Preferred Qualifications MBA or advanced degree. Experience with credit card lifecycle management and change governance. Familiarity with regulatory requirements (OCC, CFPB) and enterprise risk frameworks. Skills in process automation and reporting tools (Tableau, Power BI). Knowledge of Agile methodologies and customer experience principles. Proven record of consistent employment and long-term tenure Hours and Work Schedule: Hours per Week: 40 Location: Newark, DE, Westwood, MA, Johnston RI or Shelton, CT Work Schedule: 8-5 PM ET ; Monday - Friday, 4 days in the office, 1 day remote. Travel: Ability to travel up to 10% Pay Transparency The salary range for this position is $103,412-$140,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position. #LI-Citizens2

You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs. As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources. **Job responsibilities** + Shares the value of Chase Private Client with clients that may be eligible + Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs + Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs + Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week + Adheres to policies, procedures, and regulatory banking requirements **Required qualifications, capabilities, and skills** + Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships + 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation + Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role + Compliance with Dodd Frank/Truth in Lending Act* + High school degree, GED, or foreign equivalent + Adherence to policies, procedures, and regulatory banking requirements + Ability to work branch hours, including weekends and some evenings **Preferred qualifications, capabilities, and skills** + Excellent communication skills + College degree or military equivalent + Experience cultivating relationships with affluent clients + Strong team orientation with a commitment of long-term career with the firm **Dodd Frank/Truth in Lending Act** This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: ************************************************************************** Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** Northport,NY $25.00 - $32.69 / hour

Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually. Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications High School degree or GED Minimum of 6 months experience processing transactions (cash and/or digital payments) Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers Strong listening and communication skills Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship Ability to problem solve and provide solutions to customer issues Customer-centric to deliver exceptional service Comfortable with using digital technology to support the delivery of business goals Ability to work branch hours, which can include weekends and evenings Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred Skills/Experience 1 year of experience processing transactions (cash and/or digital payments) Motivates others, like teammates, business partners, and specialists, through collaboration Process-oriented, energetic, detail-oriented and ability to multitask effectively Bilingual - Spanish/English Hours & Work Schedule Hours per Week: 20 Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency The salary range for this position is $21.85- $27.00 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ***************************************