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Employee reviews

3/5

Out of 6 Citizens Financial Group reviews, 33% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 6 ratings

Overall rating
3.0
Salary and benefits
2.3
Work environment
3.0
Management
2.3
Career opportunities
2.3
Diversity and inclusion
3.3
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Citizens Financial Group reviews

Employee reviews
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1.0
A zippia user wrote a review on Aug 2021
Pros of working at Citizens Financial Group

The work schedule Mon-Fri the 8 hour shifts were flexible you could start work as early as 7:00am or as late as 10:00am

Cons of working at Citizens Financial Group

First, most of the work here should be automated not manual. This organization practices favoritism, bullying, racial jokes (that aren't even funny), unprofessional colleagues, managers, vice presidents and presidents. Most people are uneducated (no college courses or degree) and it shows when adversity arises. Your hard work doesn't go far only making friends with the right people. If you know how to maneuver through a crocked system and talk about people behind their back you'd go far. (This is specifically about the loan department in Johnston, RI). Citizens has the potential to be a great company if they vet and put the right people in position.

Citizens Financial Group benefits

Hiring within is common. If you work in a distasteful department, apply for a position in a different department.

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2.0
A zippia user wrote a review on Jul 2023
Pros of working at Citizens Financial Group

The challenge and empowerment of the work I do.

Cons of working at Citizens Financial Group

Toxic management, significant budget cuts (including compensation), lack of communication from leaders, excessive work loads

Citizens Financial Group benefits

Staff and culture is top knotch

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4.0
A zippia user wrote a review on Jun 2021
Pros of working at Citizens Financial Group

Diversity, lot of Scope for growth and promotions

Cons of working at Citizens Financial Group

You can be micromanaged

Citizens Financial Group benefits

Good training for internal and external candidates

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Citizens Financial Group

They have a great culture and work/life balance, and the people are fantastic as well.

Citizens Financial Group benefits

Credo Week!

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Citizens Financial Group salaries

8.9
Salary score
The national average salary for a Citizens Financial Group employee in the United States is $75,737 per year or $36 per hour. Employees in the top 10 percent can make over $131,000 per year, while employees at the bottom 10 percent earn less than $43,000 per year.

Citizens Financial Group demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Citizens Financial Group financial performance

9.8
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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