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Average Citizens Financial Group customer service representative salary

$15.51hourly

$32,987 yearly

Entry-level Citizens Financial Group customer service representative salary
$28,000 yearly
Updated April 5, 2024

How much does Citizens Financial Group pay customer service representatives?

The average salary for Citizens Financial Group customer service representatives is $32,987 per year. Citizens Financial Group customer service representative salaries range between $28,000 to $37,000 per year. Citizens Financial Group customer service representatives earn 2% more than the national average salary for customer service representatives of $32,260.

Location impacts how much a customer service representative at Citizens Financial Group can expect to make. Customer service representatives at Citizens Financial Group make the most in Boston, MA, New York, NY, and Jersey City, NJ.

How much does Citizens Financial Group pay customer service representatives by location?

Citizens Financial Group pays customer service representatives the most in Boston, MA, New York, NY, and Jersey City, NJ. Additionally, cities like Bridgeport and Wilmington also report highly competitive salaries for customer service representatives at Citizens Financial Group.

Customer service representative Citizens Financial Group salary by location

RankCityAvg. salaryHourly rate
1Boston, MA$37,858$18.20
2New York, NY$36,326$17.46
3Jersey City, NJ$35,693$17.16
4Bridgeport, CT$35,200$16.92
5Wilmington, DE$34,873$16.77
6Chicago, IL$34,843$16.75
7Johnston, RI$34,779$16.72
8Boone, CO$34,664$16.67
9Michigan City, ND$34,585$16.63
10Manchester, NH$34,371$16.52

Highest-paid Citizens Financial Group customer service representatives by job level

RankJob titleAverage salaryHourly rateJob openings
1Customer Service Expert$90,091$43-
2Customer Account Executive$72,050$35-
3Customer Care Executive$61,598$30-
4Customer Relationship Specialist$59,054$28-
5Marketing Representative$56,635$27-
6Customer Care Consultant$55,897$27-
7Account Management Representative$50,021$24-
8Customer Liaison$47,917$23-
9Senior Representative$47,336$23-
10Service Consultant$45,562$22-

Recent salaries for customer service representatives at citizens financial group

JobLocationDate addedSalary
Customer Service Representative-Second ShiftJohnston, RI06/29/2025$44,871
Customer Service Representative-Second ShiftPittsburgh, PA03/29/2025$44,871
Customer Service Representative-Second ShiftJohnston, RI03/29/2025$44,871

Customer service representative salary at Citizens Financial Group competitors

RankCompanyAverage salaryHourly rateJob openings
1JPMorgan Chase & Co.$34,833$17168
2The PNC Financial Services Group$34,354$1770
3KeyBank$33,734$1615
4SunTrust$33,626$16-
5Rockland Trust$33,363$161
6Wells Fargo$33,217$1660
7Bank of America$33,208$16209
8U.S. Bank$33,130$16585
9Bank of the West$33,034$16-

Citizens Financial Group customer service representative salary FAQ

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