Registration Representative jobs at CITRUS VALLEY PHYSICIANS GROUP - 1186 jobs
Registration Representative - Full Time - 3pm-11:30pm - 8hr ICH
Citrus Valley Health Partners 4.4
Registration representative job at CITRUS VALLEY PHYSICIANS GROUP
Current Emanate Health Employees - Please log into your Workday account to apply Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.
On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.
Job Summary
Under the direction of the Department Director/Manager/Coordinator/Lead, the RegistrationRepresentative is responsible for the accurate, courteous, professional and timely processing of all pre-admits, in- patients, ancillary patients and emergency room registrations per hospital and department policy and procedures. Verifies insurance eligibility/benefits, obtains authorizations, determines, requests and accurately documents patients financial responsibility. Performs light to medium work, including pushing wheelchairs.
Job Requirements
Minimum Education Requirement:
High School or equivalent preferred. Some college or technical school preferred.
Minimum Experience Requirement:
Excellent customer service skills required. Computer skills for data entry required. Knowledge of medical terminology preferred. Insurance verification experience preferred. Bilingual preferred.
Minimum License Requirement:
This position will require working every other weekend as well as some holidays.
Delivering world-class health care one patient at a time.
Pay Range:
$21.00 - $31.50
$21-31.5 hourly Auto-Apply 6d ago
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Call Center Scheduler - Ortho Clinic - Full Time - Days - 8hr West Covina
Citrus Valley Health Partners 4.4
Registration representative job at CITRUS VALLEY PHYSICIANS GROUP
Current Emanate Health Employees - Please log into your Workday account to apply Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.
On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.
Job Summary
To provide scheduling appointments at the appropriate clinics. This position also provides documentation support,
communications enhancements and other support activities in maintaining the coordination of patient care.
Job Requirements
a. Minimum Education Requirement :
High School Diploma or equivalent preferred. Bilingual in Spanish preferred.
b. Minimum Experience Requirement :
Minimum of one year experience with a multi-line telephone system. Customer service skills required for responding
appropriately to patients, families, physicians and agency staff. Ability to transcribe and relay accurate messages on a timely
basis. Knowledge of grammar usage, punctuation and style. Computer skills required. Clinic experience preferred. Medical
terminology preferred. Excellent customer service skills required.
c. Minimum License Requirement :
Delivering world-class health care one patient at a time.
Pay Range:
$21.00 - $31.50
$21-31.5 hourly Auto-Apply 60d+ ago
Patient Service Rep - Internal Medicine (Playa Vista)
Cedars-Sinai 4.8
Los Angeles, CA jobs
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
+ Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
+ Greets patients and assist with resolving patient issues or raising patients issues.
+ Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
+ Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
+ Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
+ Process and track referrals and authorizations for various insurance types.
+ Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
+ Monitors and assess their own workflow to find opportunities for improvement.
+ Explains policies, procedures, or services to patients using administrative knowledge
+ Participates in daily huddles and staff meetings.
+ Promotes and practice infection prevention standards and all department policies and procedures.
**Qualifications**
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
**About Us**
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
**About the Team**
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
**Req ID** : 12992
**Working Title** : Patient Service Rep - Internal Medicine (Playa Vista)
**Department** : IM - Playa Vista
**Business Entity** : Cedars-Sinai Medical Care Foundation
**Job Category** : Administrative
**Job Specialty** : Admissions/Registration
**Overtime Status** : NONEXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $24 - $33
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
$24-33 hourly 2d ago
Business & Front Desk Coordinator
Nazareth House 3.9
Los Angeles, CA jobs
Title: Business and Front Desk Coordinator
Compensation: $20-24/hr
Schedule: Monday - Friday 9:00 a.m. - 5:30 p.m.
Nazareth House is seeking a dependable and service-oriented Business and Front Office Coordinator to support daily administrative, business office, and front-of-house operations within our residential care community. This role is ideal for a highly organized professional who excels in customer service, administrative coordination, and compliance support while serving as a key point of contact for residents, families, visitors, vendors, and staff.
What You'll Do:
Serve as a primary point of contact for residents, families, visitors, and vendors, ensuring a welcoming and professional front office experience.
Coordinate business office functions including accounts payable, accounts receivable, billing, payroll support, and month-end administrative processes.
Maintain confidential employee and resident records in compliance with organizational and regulatory requirements.
Support HR functions such as recruiting coordination, onboarding documentation, training records, and compliance tracking.
Assist leadership with hiring paperwork, regulatory documentation, and audits.
Manage front desk operations including answering phones, greeting visitors, and monitoring facility access.
Maintain organized filing systems, databases, mail distribution, and general office operations.
Schedule appointments, transportation, tours, and support admissions-related coordination.
Assist with events, Dining Services documentation, staff scheduling records, and training logs.
Coordinate with onsite vendors and serve as a backup driver when needed.
What You'll Need to Succeed:
Administrative, business office, or account coordination experience required.
Strong customer service, professionalism, and communication skills.
High level of confidentiality, discretion, and attention to detail.
Strong organizational and multitasking abilities in a fast-paced environment.
Proficiency in Microsoft Office and standard office systems.
Healthcare, assisted living, or elder care experience preferred.
Valid driver's license, background clearance, and ability to complete required training.
What Nazareth House - Los Angeles Offers You:
Comprehensive health, dental, and vision coverage
401(k)/403B retirement plan
Company paid Life Insurance coverage
Generous Paid Time Off
Paid Sick Leave
6 paid Holidays
Paid Leave (Jury Duty, Bereavement leave, etc.)
Opportunities for career growth and professional development within a supportive workplace.
Meaningful work that makes a positive difference in the lives of both residents and staff.
A compassionate and inclusive work environment that fosters teamwork and collaboration.
Compensation: Starting rate of $20-24/hr
Compensation will be determined by a number of factors including educational background and experience.
About Nazareth House:
At Nazareth House, our commitment goes beyond physical space. Established in 1951 by the Sisters of Nazareth, both the sisters and our staff share a dedicated commitment to providing a safe and loving atmosphere where seniors are encouraged to maintain their independence. Our community offers a variety of care levels tailored to residents' changing needs. We take pride in providing diverse living options, from independent living to residential care, and a dedicated Care Center for evolving needs.
For more information about the company, please visit our website: **********************************************************************
Please note: We are not accepting phone inquiries regarding the status of applications. Only qualified candidates will be contacted. Additionally, we are not working with agencies or third-party recruiters at this time. Thank you for your understanding.
Nazareth House - Los Angeles provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Nazareth House - Los Angeles complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Please note that employment with Nazareth House - Los Angeles is strictly on an at-will basis.
$20-24 hourly 2d ago
Medical Receptionist
Ent Surgical Associates 3.3
Glendale, CA jobs
We are seeking a professional and personable Medical Front Desk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care.
Responsibilities:
· Greet patients and visitors in a warm, professional manner.
· Answer, screen, and route incoming phone calls.
· Schedule, confirm, and update patient appointments.
· Check patients in and out, ensuring all necessary forms and information are collected.
· Verify and update patient demographics.
· Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
· Collect co-pays, payments, and provide receipts.
· Coordinate with the back office staff for timely and effective patient care.
· Maintain the front desk area in a clean and organized manner.
· Assist with patient inquiries regarding office procedures, policies, and services.
· Communicate effectively with medical staff to ensure smooth patient flow.
· Handle sensitive patient information in compliance with HIPAA regulations.
· Perform general office duties including scanning, faxing, filing, and data entry.
· Maintain a clean, stocked, and safe clinical environment
· Other tasks as assigned
Qualifications:
· High school diploma or equivalent (required)
· Bachelor's degree (preferred)
· Minimum of 1 year experience in a clinical setting (preferred)
· Bilingual proficiency in English and Armenian or Spanish (preferred)
· Strong interpersonal, communication, and organizational skills
· Proficient typing and basic computer application skills
Compensation:
· Competitive hourly pay based on experience and skills.
· $21-$25/hr
$21-25 hourly 1d ago
Insurance Coordinator (Specialty)
Premier Infusion and Healthcare Services, Inc. 4.0
Torrance, CA jobs
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
Description of Responsibilities
The Specialty Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter.
Reporting Relationship
Director of Operations
Scope of Supervision
None
Responsibilities include the following:
1. Responsible for insurance verification for new and existing specialty patients by phone or using pharmacy software or payer portals.
2. Responsible for insurance re-verification for all specialty restart patients
3. Responsible for insurance re-verification for all specialty patients at the beginning of each month and each new year.
4. Responsible for advanced monitoring expiring authorizations for existing specialty patients
5. Responsible for securing advanced re-authorization for existing specialty patients.
Participate in surveys conducted by authorized inspection agencies.
Participate in the pharmacy's Performance Improvement program as requested by the Performance Improvement Coordinator.
Participate in pharmacy committees when requested.
Participate in in-service education programs provided by the pharmacy.
Report any misconduct, suspicious or unethical activities to the Compliance Officer.
Perform other duties as assigned by supervisor.
Comply with and adhere to the standards of this role as required by ACHC, Board of Pharmacy, Board of Nursing, Home Health Guidelines (Title 22), Medicare, Infusion Nurses Society, NHIA and other regulatory agencies, as applicable.
Minimum Qualifications:
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.)
Prior experience in a pharmacy or home health company is preferred.
Prior experience in a consumer related business is preferred.
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Work Location: In person
$31k-38k yearly est. 2d ago
Insurance Coordinator
Premier Infusion and Healthcare Services, Inc. 4.0
Torrance, CA jobs
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
JOB DESCRIPTION:
Description of Responsibilities
The Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter.
Reporting Relationship
Insurance Manager
Responsibilities include the following:
Responsible for insurance verification and/or authorization on patients.
Responsible for audit of information from the Intake Referral Form and patient information received from the referral source entered into the computer system correctly. This includes but is not limited to: demographics, insurance, physician, nursing agency, diagnosis, height, weight, and allergies (when information is available and as applicable).
Re-verification of verification and/or authorization and demographics on all patients.
Participate in surveys conducted by authorized inspection agencies.
Participate in in-service education programs provided by the pharmacy.
Report any misconduct, suspicious or unethical activities to the Compliance Officer.
Perform other duties as assigned by supervisor.
Minimum Qualifications:
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.)
Prior experience in a pharmacy or home health company is preferred.
Prior dental or home infusion experience a plus
Prior experience in a consumer related business is preferred
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & HealthCare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & HealthCare Services will provide reasonable accommodations for qualified individuals with disabilities.
$31k-38k yearly est. 2d ago
Registration Float Clerk
Salinas Valley Memorial Healthcare System 4.5
Salinas, CA jobs
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department:Registration
Works under the supervision of the Senior Administrative Director or Assistant Director, Registration-Operations. Performs specialized Patient Registration functions according to established policies and procedures. Interviews patient or patient representative to obtain pertinent information such as patient demographics and financial data and enters the information into the computer system to register inpatient and/or outpatients. The amount of data collected will vary based on the patient classification. Prepares, processes and routes initial paperwork for charts, patient identification bands, labels and cards. When appropriate contacts physicians' offices for authorization numbers for treatment. Obtains required signatures and collects copy of insurance cards, Medicare cards, and Medi-Cal cards. Reviews patient data for accuracy. When applicable, monitors and processes transfers and bed swaps and enters required information into the computer system. additional responsibilities include but are not limited to following Federal and State regulations as they apply to Advance Directives for Healthcare Decisions, Patient Rights, Medicare Secondary Payer, Three-Day Rule, Notice of Privacy Practice. Performs other duties as required.
Greets patients, their families, and the public in a courteous, professional and polite manner. Registration clerks must demonstrate sensitivity to the fact that the patient may not be feeling well, is worried or stressed regarding hospital visit.
Properly identifies patient by requesting form of picture identification.
Interviews patient or patient's representative to obtain accurate demographic information.
Enters demographic information into the hospital computer system in order for patient care and treatment to be initiated.
Obtains patient financial data and when required pre-authorization for treatment.
Prepares, processes and routes required paperwork for the patient's chart/medical record.
Embosses patient ID card. Creates patient labels as appropriate.
Bands patient with the appropriate ID band.
Determines patient's primary and secondary payor and enters data in computer system.
Education: High School Diploma or GED required.
Licensure: None.
Experience: One (1) year data entry and medical office experience.
Pay Range: The hourly rate for this position is $30.34 - $36.88 . The range displayed on this job posting reflects the target for new hire salaries for this position.
Shift Differentials:
Hourly Evening Shift Differential: $2.00
Hourly Night Shift Differential: $4.00
Job Specifications:
● Union: NUHW● Work Shift: Evening Shift● FTE: 1.0● Scheduled Hours: 40
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
ENL Admin Ambulatory Ops
Compensation range:
$21.28 - $28.73
Your rate of pay will be based on applicable experience
Shift: Days Shift length: 8 Hours Days off: Fixed If fixed, days off: Saturday & Sunday Hours per pay period: 80
Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families-care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.
POSITION SUMMARY:
The Clinic RegistrationRepresentative- Rotating position is designed to be a point of contact for patients both inside and outside the clinic setting. This position will be used in the various Enloe clinics to help on an as needed basis to cover temporary vacancies or help with increases in volume/workload. The Clinic RegistrationRepresentative-Rotating will report directly to the Practice Manager who will be responsible for assigning work sites on an as needed basis. The Clinic RegistrationRepresentative-Rotating position will also take direction from the Clinic Supervisor at the site in which they are working.
The Clinic RegistrationRepresentative-Rotating will accurately verify and collect when necessary all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments and/or procedures and surgeries under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement by verifying patient information and acquiring authorizations, as well as optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform his/her duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct.
EDUCATION / TRAINING / EXPERIENCE:
Minimum:
- Two years experience as an Enloe Clinic Reg Rep II (or higher) OR three years experience in a medical front office which includes referrals and authorizations
Desired:
- Hospital based clinic experience
- Insurance verification experience
- Knowledge of obtaining insurance authorizations.
- Knowledge of current CPT procedure codes and ICD diagnosis coding
SKILLS / KNOWLEDGE / ABILITIES:
Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast paced environment; must have good customer service and time management skills. Must have knowledge of current CPT procedure codes and ICD diagnosis coding. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment.
Benefits Information
Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:
$0 premium medical plan to include vision insurance
Prescription and dental group insurance
Retirement with employer match
Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
Extended Sick Leave
Flexible Spending Accounts for unreimbursed medical expenses and dependent care
Employee Assistance Program
Educational Assistance
Please visit the employee benefits page at ***************************** to get more in-depth benefits and coverage information or email ******************* to receive a full summary of benefits.
ENL Admin Ambulatory Ops
Compensation range:
$21.28 - $28.73
Your rate of pay will be based on applicable experience
Shift: Days Shift length: 8 Hours Days off: Fixed If fixed, days off: Saturday & Sunday Hours per pay period: 80
Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families-care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.
POSITION SUMMARY:
The Clinic RegistrationRepresentative- Rotating position is designed to be a point of contact for patients both inside and outside the clinic setting. This position will be used in the various Enloe clinics to help on an as needed basis to cover temporary vacancies or help with increases in volume/workload. The Clinic RegistrationRepresentative-Rotating will report directly to the Practice Manager who will be responsible for assigning work sites on an as needed basis. The Clinic RegistrationRepresentative-Rotating position will also take direction from the Clinic Supervisor at the site in which they are working.
The Clinic RegistrationRepresentative-Rotating will accurately verify and collect when necessary all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments and/or procedures and surgeries under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement by verifying patient information and acquiring authorizations, as well as optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform his/her duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct.
EDUCATION / TRAINING / EXPERIENCE:
Minimum:
- Two years experience as an Enloe Clinic Reg Rep II (or higher) OR three years experience in a medical front office which includes referrals and authorizations
Desired:
- Hospital based clinic experience
- Insurance verification experience
- Knowledge of obtaining insurance authorizations.
- Knowledge of current CPT procedure codes and ICD diagnosis coding
SKILLS / KNOWLEDGE / ABILITIES:
Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast paced environment; must have good customer service and time management skills. Must have knowledge of current CPT procedure codes and ICD diagnosis coding. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment.
Benefits Information
Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:
$0 premium medical plan to include vision insurance
Prescription and dental group insurance
Retirement with employer match
Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
Extended Sick Leave
Flexible Spending Accounts for unreimbursed medical expenses and dependent care
Employee Assistance Program
Educational Assistance
Please visit the employee benefits page at ***************************** to get more in-depth benefits and coverage information or email ******************* to receive a full summary of benefits.
$21.3-28.7 hourly Auto-Apply 43d ago
Clinic Registration Rep I - ColoRectal Clinic (Full-Time, Days)
Enloe Health 4.8
Chico, CA jobs
ENC ColoRectal Clinic
Compensation range:
$18.81 - $25.39
Your rate of pay will be based on applicable experience
Shift: Days Shift length: 8 Hours Days off: Fixed If fixed, days off: Saturday & Sunday Hours per pay period: 80
Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families-care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.
POSITION SUMMARY:
The Clinic Registration Rep I position is designed to be a main point of contact for patients in the clinic setting. The Clinic Registration Rep I will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Health. The Incumbent is responsible to consistently demonstrate the core values of Enloe Health. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct.
EDUCATION / TRAINING / EXPERIENCE:
Minimum:
Six months customer service experience
Desired:
Previous medical office experience.
SKILLS / KNOWLEDGE / ABILITIES:
Must be able to follow instructions, learn the work routines associated with patient access workflow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment. Must be able to fulfill the essential functions of the position.
Benefits Information
Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:
$0 premium medical plan to include vision insurance
Prescription and dental group insurance
Retirement with employer match
Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
Extended Sick Leave
Flexible Spending Accounts for unreimbursed medical expenses and dependent care
Employee Assistance Program
Educational Assistance
Please visit the employee benefits page at ***************************** to get more in-depth benefits and coverage information or email ******************* to receive a full summary of benefits.
$18.8-25.4 hourly Auto-Apply 30d ago
Clinic Registration Rep II - Family Medicine Residency Clinic (Full-Time, Days)
Enloe Health 4.8
California jobs
EHW Family Medicine Residency Clinic
Compensation range:
$19.76 - $26.68
Your rate of pay will be based on applicable experience
Shift: Days Shift length: 8 Hours Days off: Fixed If fixed, days off: Saturday & Sunday Hours per pay period: 80
Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families-care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.
POSITION SUMMARY:
The Clinic Registration Rep II position is designed to be a point of contact for patients both inside and outside the clinic setting. The Clinic Registration Rep II will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. Position requires work supporting referrals and/or authorizations. The incumbent is responsible to further the mission of Enloe Health. The Incumbent is responsible to consistently demonstrate the core values of Enloe Health. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct.
EDUCATION / TRAINING / EXPERIENCE:
Minimum:
- Bachelor's Degree OR 6 months experience working in a medical office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.
Desired:
- Surgical office experience
- Insurance verification experience
- Knowledge of obtaining insurance authorizations.
- Knowledge of current CPT procedure codes and ICD diagnosis coding
SKILLS / KNOWLEDGE / ABILITIES:
Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment. Must be able to fulfill the essential functions of the position.
Benefits Information
Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:
$0 premium medical plan to include vision insurance
Prescription and dental group insurance
Retirement with employer match
Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
Extended Sick Leave
Flexible Spending Accounts for unreimbursed medical expenses and dependent care
Employee Assistance Program
Educational Assistance
Please visit the employee benefits page at ***************************** to get more in-depth benefits and coverage information or email ******************* to receive a full summary of benefits.
$19.8-26.7 hourly Auto-Apply 5d ago
Registration Clerk I
Northeast Valley Health Corporation 4.0
Los Angeles, CA jobs
Job DescriptionDefinition: The Registration Clerk I/II perform patient admission and reception functions and serves as back-up to and as a team with the positions of Medical Records Clerk and Clinic Clerk and telephone operator. Reports to: Business Office Manager
Qualifications:
1. High school graduate or General Education Development (GED) certificate.
2. Willing and able to work a flexible and sometimes variable schedule to accommodate the needs of the facility.
3. Excellent written and verbal communication skills and reading comprehension.
4. Bilingual in Spanish/English required. Must be able to speak, translate, read and write and must pass a pre-employment Spanish exam and be able to demonstrate fluidity in translating, reading and writing.
5. One year previous experience in a clinical office setting or completion of recent equivalent job training preferred.
6. Must maintain a pleasant and professional demeanor at all times with customers and co-workers.
7. Must be able to be cross trained in all Business Office functions within a year of employment.
8. Must be able to type 35wpm.
9. Ability to utilize a personal computer, with working knowledge of Microsoft Office Programs to include Microsoft Outlook.
10. Current CA Driver's License, valid vehicle insurance, and an available vehicle required.
11. Some knowledge and understanding of medical terminology, and billing codes preferred.
Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
$38k-46k yearly est. 29d ago
Registration Clerk I
Northeast Valley Health Corporation 4.0
Los Angeles, CA jobs
Definition: The Registration Clerk I/II perform patient admission and reception functions and serves as back-up to and as a team with the positions of Medical Records Clerk and Clinic Clerk and telephone operator. Reports to: Business Office Manager Qualifications:
1. High school graduate or General Education Development (GED) certificate.
2. Willing and able to work a flexible and sometimes variable schedule to accommodate the needs of the facility.
3. Excellent written and verbal communication skills and reading comprehension.
4. Bilingual in Spanish/English required. Must be able to speak, translate, read and write and must pass a pre-employment Spanish exam and be able to demonstrate fluidity in translating, reading and writing.
5. One year previous experience in a clinical office setting or completion of recent equivalent job training preferred.
6. Must maintain a pleasant and professional demeanor at all times with customers and co-workers.
7. Must be able to be cross trained in all Business Office functions within a year of employment.
8. Must be able to type 35wpm.
9. Ability to utilize a personal computer, with working knowledge of Microsoft Office Programs to include Microsoft Outlook.
10. Current CA Driver's License, valid vehicle insurance, and an available vehicle required.
11. Some knowledge and understanding of medical terminology, and billing codes preferred.
Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
$38k-46k yearly est. Auto-Apply 27d ago
Registration Clerk I
Northeast Valley Health Corporation 4.0
Los Angeles, CA jobs
Definition: The Registration Clerk I/II perform patient admission and reception functions and serves as back-up to and as a team with the positions of Medical Records Clerk and Clinic Clerk and telephone operator.
Grant Title: Health Care LA, IPA for Access & Availability Improvement Grant (#5980)
Grant Cycle Period: January 1, 2026 to December 31, 2026
Reports to: Business Office Manager
Qualifications:
1. High school graduate or General Education Development (GED) certificate.
2. Willing and able to work a flexible and sometimes variable schedule to accommodate the needs of the facility.
3. Excellent written and verbal communication skills and reading comprehension.
4. Bilingual in Spanish/English required. Must be able to speak, translate, read and write and must pass a pre-employment Spanish exam and be able to demonstrate fluidity in translating, reading and writing.
5. One year previous experience in a clinical office setting or completion of recent equivalent job training preferred.
6. Must maintain a pleasant and professional demeanor at all times with customers and co-workers.
7. Must be able to be cross trained in all Business Office functions within a year of employment.
8. Must be able to type 35wpm.
9. Ability to utilize a personal computer, with working knowledge of Microsoft Office Programs to include Microsoft Outlook.
10. Current CA Driver's License, valid vehicle insurance, and an available vehicle required.
11. Some knowledge and understanding of medical terminology, and billing codes preferred.
Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Monday 8:00am-12:00pm, Tuesday 8:00am-12:00pm, Wednesday 8:00am-12:00pm, Thursday 8:00am-12:00pm, Friday 8:00am-12:00pm
$38k-46k yearly est. Auto-Apply 12d ago
Scheduling Specialist
Alignment Healthcare 4.7
Orange, CA jobs
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Scheduling Specialist provides outreach and support to ensure all our eligible members have access to the care they deserve around our available Clinical/Patient Programs. Assists in navigating our members through the different programs they may be eligible and assists in scheduling them for what best suits their needs. Navigates with our members every step of the way to ensure they are never alone in their healthcare journey. Utilizes excellent customer service measures and understand the meaningful contribution the team makes to our members' healthcare outcomes.
Job Duties/Responsibilities:
1. Serves as a “subject matter expert” in the clinical programs that our members may be eligible for. This includes being knowledgeable in procedures, scheduling for Health Assessments, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries.
2. Conducts member outreach phone calls and/or receiving inbound phone calls within the department's goal timeframe; manage to the member's communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed.
3. Collaborates with our partners - including but not limited to other departments, Member Services, and Clinical Departments - to facilitate the member experience.
4. Identifies members targeted for care gaps and other campaigns, and connect members to programs or services when appropriate; analyze available programs, determine program eligibility, and connect member to appropriate provider or vendor
5. Responsible for real-time documentation and timely wrap-up to support outcomes reporting in all systems/applications as required; must enter member demographics and information with accuracy and attention to detail, i.e. feel responsibility for the quality of our organizational data
6. Responsible for meeting or exceeding individual and team goals, and for submitting activity reports in the format and frequency required
7. Excels in customer service and contributes to a culture of going “above and beyond” to ensure the highest level of member satisfaction.
8. Other duties as assigned.
Job Requirements:
Experience:
• Required: Minimum 1 year of call center experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations.
• Preferred: Experience in Clinical setting in managing provider schedules. Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits. Call Center experience in welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center experience that indicates a higher level of problem-solving such as escalation or resolution
Education:
• Required: High School Diploma or GED.
• Preferred: College courses
Training:
• Required:
• Preferred:
Specialized Skills:
• Required:
Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Skills: Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills: Strong computer skills. typing 40+ words per minute.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
• Preferred: Bilingual English/Spanish, or Vietnamese, Chinese (Mandarin), Korean
Licensure:
• Required: None
Other:
• Required: Must be available to work full-time and over-time through the Annual Enrollment Period (Oct-Dec) and Open Enrollment Period (Jan-Mar)
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41,600.00 - $57,600.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$41.6k-57.6k yearly Auto-Apply 1d ago
Patient Registration Specialist
Roots Community Health Center 3.5
Oakland, CA jobs
Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be.
Duties and Responsibilities:
Utilize de-escalation techniques with clients and guests when necessary.
Ensures that the reception area stays clean and orderly.
Ensures that the reception area is free of safety hazards.
Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions.
Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed.
Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources.
Identify ways to improve the delivery and experience of care for Roots patients.
Train others on the referral workflow.
Complete projects, as needed.
Maintain strict confidentiality and follow all HIPAA regulations.
Attend organizational and other training and meetings related to job roles.
Competencies:
Bachelor's degree with 3 years' experience in program and /or project management.
OR Associate degree in related fields with 4 years' experience working in program and /or project management.
Experience working in a non-profit organization, or a community clinic preferred.
Cultural competency and the ability to work effectively across diverse populations.
Solid organizational skills including attention to detail and multi-tasking.
Strong working knowledge of Microsoft Office and G-Suite.
Ability to work with people from diverse backgrounds.
Strong communication skills, both written and oral with excellent interpersonal and customer service skills.
Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases.
Ability to work on-site full-time.
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.
$33k-39k yearly est. Auto-Apply 60d+ ago
Patient Rep Collector Full Time Days
Hollywood Presbyterian 4.1
Los Angeles, CA jobs
Job Description
CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924.
Join our Global Network and be a CHA Global Ambassador
CHA HPMC is also a part of the world-renown CHA Health System (CHS). CHS has CHA University which consists of 14 education institutions including medical school, nursing school and pharmacy. CHA global network operates 81 hospitals and specialty clinics, 30 research and 31 bio/pharmaceutical/healthcare companies with 14,000 employees in seven countries.
Our New Facility is seeking for Top Talents
The best women's hospital in Los Angeles is looking for current RN candidates to staff Operating Room, Emergency Department, Labor & Delivery and Mother-Baby care units to be housed in our expanding new patient tower facility scheduled to open next year. Come be a part of this dedicated and caring team right in the heart of Hollywood.
Position Summary:
To call insurance companies, payers, and/or patients for payment on unpaid claims. To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delay.
Minimum Education:
High School Diploma.
Preferred Education:
N/A
Minimum Work Experience and Qualifications:
Three (3) years of collection experience in a hospital setting or five (5) years of relevant hospital experience.
Medical terminology, knowledge of payer requirements and programs which the patient may be eligible.
Excellent communication skills.
Ability to communicate effectively verbally and in writing.
Must be able to work in a union environment.
Preferred Work Experience and Qualifications:
N/A
Required Licensure, Certification, Registration or Designation:
Current Los Angeles County Fire Card required (within 30 days of employment).
Shift: Days
Hours: 8
Shift Hours: 8:00am - 4:30pm
Weekly Hours: 40
Type: Full-Time
FTE: 1.0
$33k-38k yearly est. 12d ago
Patient Rep Collector Full Time Days
Hollywood Presbyterian 4.1
Los Angeles, CA jobs
CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924.
Join our Global Network and be a CHA Global Ambassador
CHA HPMC is also a part of the world-renown CHA Health System (CHS). CHS has CHA University which consists of 14 education institutions including medical school, nursing school and pharmacy. CHA global network operates 81 hospitals and specialty clinics, 30 research and 31 bio/pharmaceutical/healthcare companies with 14,000 employees in seven countries.
Our New Facility is seeking for Top Talents
The best women's hospital in Los Angeles is looking for current RN candidates to staff Operating Room, Emergency Department, Labor & Delivery and Mother-Baby care units to be housed in our expanding new patient tower facility scheduled to open next year. Come be a part of this dedicated and caring team right in the heart of Hollywood.
Position Summary:
To call insurance companies, payers, and/or patients for payment on unpaid claims. To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delay.
Minimum Education:
High School Diploma.
Preferred Education:
N/A
Minimum Work Experience and Qualifications:
Three (3) years of collection experience in a hospital setting or five (5) years of relevant hospital experience.
Medical terminology, knowledge of payer requirements and programs which the patient may be eligible.
Excellent communication skills.
Ability to communicate effectively verbally and in writing.
Must be able to work in a union environment.
Preferred Work Experience and Qualifications:
N/A
Required Licensure, Certification, Registration or Designation:
Current Los Angeles County Fire Card required (within 30 days of employment).
Shift: Days
Hours: 8
Shift Hours: 8:00am - 4:30pm
Weekly Hours: 40
Type: Full-Time
FTE: 1.0
$33k-38k yearly est. Auto-Apply 60d+ ago
Registration Coordinator I
Memorial Care Health System 4.3
Long Beach, CA jobs
Registration Coordinator I - (LON014910) Description Title: Registration Coordinator ILocation: Long BeachDepartment: TCI RegistrationStatus: Full-time Shift: Days/OnsitePay Range: $22. 89/hr - $33. 18/hr MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties.
We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.
Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability.
Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Position SummaryThe Registration Coordinator I position represents the beginning of the revenue cycle for the medical center in aspects of demographic and financial data gathering/ processing that will result in appropriate exam/procedure(s) and reimbursement of hospital services.
This position is also responsible for initial patient intake, including scheduling, order entry, and OP appointments.
Also responsible for reviewing previous visit reports to ensure appropriate appointment scheduling.
Eligibility review and obtaining authorizations from referring physicians and/or requesting authorization for insurance payers.
Conducts interviews with patients representing the medical center's admission and financial policies that adhere to JCAHO standards.
Under minimum supervision, performs specialized clerical duties which require frequent independent judgment and thorough understanding of applicable procedures.
Duties include receiving and/or conveying information, sorting and matching documents and filing records.
Customer service, listening skills and the ability to work in a multi-cultural / multi-ethnic environment are critical.
Adherence to high quality standards and use of lean principles to continuously improve performance.
MemorialCare reserves the right to modify work assignments based on business needs.
Essential Functions and Responsibilities of the JobTriage patient intake for appropriate appointment schedule, review prior visit history, correct diagnosis, correct appointment and correct date/time.
Obtain accurate and current patient demographic and financial information to establish a valid medical record and patient billing account.
Expedite third party billing and collection in accordance with established hospital billing policies and standards.
Facilitate professional fee billing for outpatient clinic visits.
Complete and document the hospital's Condition of Admission and advise patient of other related forms to ensure compliance with JCAHO regulations.
Inform patients of and collect insurance information, co-payments, deductibles, or deposits.
Follow established cash handling procedures.
Provide out of pocket estimates for patients.
Manage work queues to resolve errors in a timely manner.
Ensure that clinical record systems are maintained in compliance with state and federal regulations.
Direct patients and visitors appropriately giving clear and concise directions.
Escort patients to service site when necessary.
Cross-train to cover front desk and scheduling for imaging center.
Performs other duties as assigned.
*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications.
In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities.
Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents.
We offer high quality health insurance plan options, so you can select the best choice for your family.
And there's more.
.
.
Check out our MemorialCare Benefits for more information about our Benefits and Rewards.
Qualifications Qualifications/Work Experience1 year of experience in hospital or outpatient/large medical group practice admitting setting or equivalent fast-paced customer service experience required.
Experience and understanding of the hospital, outpatient, medical environment and government agencies.
Knowledge of medical and insurance terminology.
Electronic medical records experience a plus.
40 WPM typing/keyboard skills preferred.
Bilingual Preferred.
Education/Licensure/CertificationAssociates degree preferred or any combination of education and experience, which would provide an equivalent background.
Business-related courses and experience is a plus.
Primary Location: United States-California-Long BeachJob: Admitting, Registration, SchedOrganization: Long Beach Memorial Medical CenterSchedule: Full-time Employee Status: RegularJob Level: StaffJob Posting: Jan 13, 2026, 5:14:24 PMWork Schedule: 8/40 work shift hours Shift: Day JobDepartment Name: TCI Registration
$22.9-33.2 hourly Auto-Apply 1d ago
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