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How to hire a city carrier assistant

City carrier assistant hiring summary. Here are some key points about hiring city carrier assistants in the United States:

  • HR departments typically spend 15% of their expenses on recruitment.
  • It usually takes about 12 weeks for a new employee to reach full productivity levels.
  • It typically takes 36-42 days to fill a job opening.
  • The median cost to hire a city carrier assistant is $1,633.
  • Small businesses spend an average of $1,105 per city carrier assistant on training each year, while large companies spend $658.
  • There are currently 117,818 city carrier assistants in the US and 19,907 job openings.
  • New York, NY, has the highest demand for city carrier assistants, with 6 job openings.
  • New York, NY has the highest concentration of city carrier assistants.

How to hire a city carrier assistant, step by step

To hire a city carrier assistant, you need to identify the specific skills and experience you want in a candidate, allocate a budget for the position, and advertise the job opening to attract potential candidates. To hire a city carrier assistant, you should follow these steps:

Here's a step-by-step city carrier assistant hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a city carrier assistant job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new city carrier assistant
  • Step 8: Go through the hiring process checklist
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  1. Identify your hiring needs

    Before you post your city carrier assistant job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a city carrier assistant for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    You should also consider the ideal background you'd like them a city carrier assistant to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a city carrier assistant that fits the bill.

    The following list breaks down different types of city carrier assistants and their corresponding salaries.

    Type of City Carrier AssistantDescriptionHourly rate
    City Carrier AssistantPostal service workers sell postal products and collect, sort, and deliver mail.$9-37
    Delivery And Mail SorterThe postal service is an essential part of a community, and running this service falls on the shoulders of delivery and mail sorters. The sorter's responsibility is to categorize incoming mail received by the postal service to specific destination groups and have it delivered... Show more$6-38
    Carry Out ClerkA carry out clerk is primarily responsible for processing requests and performing clerical support tasks. They usually prepare and process documents, gather and analyze data, handle inbound and outbound calls, organize files, coordinate with internal and external parties, and update databases and records... Show more$8-31
  2. Create an ideal candidate profile

    Common skills:
    • Mail Delivery
    • Customer Service
    • Place Packages
    • COD
    • Postal Service
    • General Familiarity
    • CCA
    • USPS
    • Mail Security
    • Delivery Sequence
    • Delivery Points
    • Delivery Equipment
    • Delivery Window
    • Obtains Receipts
    Check all skills
    Responsibilities:
    • Manage problems, conduct RCA investigations and deliver completed documentation.
    • Require heavy lifting and great memorization skills.
    • Change residents, shower, take out trash, fed them, help with ADL 's
    • Care includes all aspects of ADL assistance, food prep, serving and clean up.
    • Go to registry cage sign out accountable get scanner; obtain DPS for taking to street.
    • Sort DPS mail and other mail types per assign route destinations and distribute mail to customer sites.
  3. Make a budget

    Including a salary range in your city carrier assistant job description is a great way to entice the best and brightest candidates. A city carrier assistant salary can vary based on several factors:
    • Location. For example, city carrier assistants' average salary in mississippi is 47% less than in oregon.
    • Seniority. Entry-level city carrier assistants earn 74% less than senior-level city carrier assistants.
    • Certifications. A city carrier assistant with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a city carrier assistant's salary.

    Average city carrier assistant salary

    $40,196yearly

    $19.32 hourly rate

    Entry-level city carrier assistant salary
    $20,000 yearly salary
    Updated January 20, 2026
  4. Writing a city carrier assistant job description

    A job description for a city carrier assistant role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a city carrier assistant job description:

    City carrier assistant job description example

    Solutions driven success.

    XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

    As the Assistant, Carrier Procurement, you will be responsible for connecting with customers, matching the right carrier with the right freight and providing daily freight solutions to our customers. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

    XPO intends to spin off its tech-enabled brokered transportation platform as RXO in or around November 2022, creating two independent publicly traded companies. Visit rxo.com for more information. Please note that this position is in scope to transition to RXO once the planned spin-off is completed.

    Pay, benefits and more.

    We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

    What you'll do on a typical day:
    • Track the status of shipments from inception to delivery, and communicate with the sales representative on status of the shipment
    • Identify and address any issues that may arise on any shipment
    • Ensure accurate data entry into the transportation management system and prepare loads for accounting
    • Communicate any shipment, billing or follow-up issues to Carrier Operations Manager
    • Prioritize the daily workload and focus of your carriers including tracking and tracking reports
    • Maintain knowledge of all assigned carriers and utilization
    • Monitor report cards

    To be successful at XPO, it'd be great if you have:
    • 1 year of sales or customer service experience
    • 1 year of related experience and/or training, and a general understanding of the transportation industry
    • Excellent verbal and written communication skills
    • Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
    • Ability to work in a fast-paced environment
    • Strong attention to detail and follow-up skills with experience identifying and resolving problems

    Be part of something big.

    We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

    All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

    The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

    Review XPO's candidate privacy statement here.
  5. Post your job

    There are a few common ways to find city carrier assistants for your business:

    • Promoting internally or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to meet candidates with the right educational background.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
    Post your job online:
    • Post your city carrier assistant job on Zippia to find and recruit city carrier assistant candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    During your first interview to recruit city carrier assistants, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

    Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new city carrier assistant

    Once you have selected a candidate for the city carrier assistant position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

    It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

    To prepare for the new city carrier assistant first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a city carrier assistant?

There are different types of costs for hiring city carrier assistants. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new city carrier assistant employee.

City carrier assistants earn a median yearly salary is $40,196 a year in the US. However, if you're looking to find city carrier assistants for hire on a contract or per-project basis, hourly rates typically range between $9 and $37.

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