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City carrier assistant skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical city carrier assistant skills. We ranked the top skills for city carrier assistants based on the percentage of resumes they appeared on. For example, 13.9% of city carrier assistant resumes contained mail delivery as a skill. Continue reading to find out what skills a city carrier assistant needs to be successful in the workplace.

15 city carrier assistant skills for your resume and career

1. Mail Delivery

Mail delivery is the delivery of letters, papers, parcels, cards, goods, packages, etc. to be mailed or delivered by postal services to a person's home or other desired location.

Here's how city carrier assistants use mail delivery:
  • Demonstrate strong organizational skills throughout daily mail delivery processes, ensuring regulation compliance on a daily basis.
  • Reported to a supervisor any unusual incidents or conditions relating to mail delivery and/or postal route.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how city carrier assistants use customer service:
  • Provided customer service to residential/business areas
  • Maintained and demonstrated exceptional customer service and public relations, and ensured adherence to all postal laws and regulations.

3. Place Packages

Place Packages refers to the act of putting a package or envelope into an individual's mailbox or doorstep. Often the location of where a package is placed may help prevent theft, as a large package left on someone's doorstep is more likely to be stolen than a package hidden around a porch's column.

Here's how city carrier assistants use place packages:
  • Place packages in mailbox and secure with mailbox flap and/or on porch or doorstep.
  • Place packages and mail in mailbox with mailbox flap.

4. COD

COD is an acronym for Chemical Oxygen Demand and is a test carried out to determine the amount of oxygen required to oxidize the organic matter inherent in water. It's also the measure of the degree of oxidation that will occur during the reaction and the amount of organic matter present in the water sample.

Here's how city carrier assistants use cod:
  • Collect money for postage-due and COD and obtain signed receipts for registered, certified, and insured mail.
  • Obtain signatures on receipts and ensure that COD payments are obtained before parcels are handed over.

5. Postal Service

A postal service is a service in which messages - letters, parcels, or packages - are sent by post to all recipients in the same country or abroad. The goal is to provide the nation with a universal, reliable, and affordable mail service.

Here's how city carrier assistants use postal service:
  • Developed & maintained lucrative relationship with customers, answer customers' questions about postal services and regulations.
  • Explain administrative requirements and procedures to ensure proper completion of Postal service forms to customers.

6. General Familiarity

Here's how city carrier assistants use general familiarity:
  • Maintained professional and effective public relation with customers, requiring general familiarity with postal laws regulations and procedures.
  • Operate under required general familiarity with postal laws, regulations, products and geography of servicing area.

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7. CCA

Here's how city carrier assistants use cca:
  • United States Postal Worker Richardson, TX City Carrier Assistant (CCA).
  • Help others USPS CC and CCA at the end of the route.

8. USPS

Here's how city carrier assistants use usps:
  • Maintained professional and effective public relationships with customers and others while educating and providing the additional services offered by USPS.
  • Recommended services available from USPS to customers

9. Mail Security

Here's how city carrier assistants use mail security:
  • Ensured seamless operational processes by maintaining high-volume product inventory and providing mail security.
  • Provide for mail security at all times.

10. Delivery Sequence

A delivery sequence is the procedure of mail delivery either online or offline.

Here's how city carrier assistants use delivery sequence:
  • Sorted mail for delivery Arranged mail in delivery sequence Delivered mail to residences and businesses
  • Operated approved vehicle to deliver mail and arranged packages in delivery sequence.

11. Delivery Points

Here's how city carrier assistants use delivery points:
  • Deliver stamps or other paper supplies to contract or classified stations and other designated delivery points.
  • Obtain and sort mail according to delivery points.

12. Delivery Equipment

Here's how city carrier assistants use delivery equipment:
  • Reported to supervisor all unseal incidents or conditions relating centralized delivery equipment.
  • condition of street letter boxes and centralized delivery equipment.

13. Delivery Window

Here's how city carrier assistants use delivery window:
  • Served at carriers' delivery window.

14. Obtains Receipts

Here's how city carrier assistants use obtains receipts:
  • Delivered and collected charges on customs, postage-due, Delivered and obtains receipts for registered and certain insured mail.
  • mail matter and obtains receipts for registered and certain insured mail.

15. Subsequent Delivery

Here's how city carrier assistants use subsequent delivery:
  • Prepare and separate all classes of mail to be carried by truck to relay boxes along route for subsequent delivery.
  • Deliver and obtain receipts for registered and certain insured mail.Return outgoing mail to post office for subsequent delivery.
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List of city carrier assistant skills to add to your resume

City carrier assistant skills

The most important skills for a city carrier assistant resume and required skills for a city carrier assistant to have include:

  • Mail Delivery
  • Customer Service
  • Place Packages
  • COD
  • Postal Service
  • General Familiarity
  • CCA
  • USPS
  • Mail Security
  • Delivery Sequence
  • Delivery Points
  • Delivery Equipment
  • Delivery Window
  • Obtains Receipts
  • Subsequent Delivery
  • Necessary Paperwork
  • Mail Truck
  • Delivery Route
  • Business Establishments
  • Postal Regulations
  • Mail Routes
  • Beginning Route
  • Rubber Band
  • City Routes
  • Delivery Vehicle
  • Postal Laws
  • Collection Boxes
  • Delivery Locations
  • Package Delivery
  • Address Orders
  • Delivery Forms

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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