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  • Data Collection

    Summitnext Technologies

    Remote city collector job

    Job Title: Data Collection Part Time - SummitNext Duration: 1 Month Stipend: $100 Fixed + Performance-Based Earnings ( more than 60$ per 10 users) Certification: Provided upon successful completion About the Role: SummitNext is looking for enthusiastic and socially active Part Timers to help us grow our network by collecting data from peers, community, and personal connections. This is a flexible, remote part time role where youll represent SummitNext in your social circle and help us gather valuable user insights. Key Responsibilities: Promote & Collect Data: Reach out to fellow friends, and family to gather required information as per company guidelines. Engage & Network: Use your communication skills to encourage participation and explain the benefits of joining the survey. Achieve Targets: Earn more than $60 for every 10 successful user submissions after completing your initial fixed stipend task. Report & Update: Share progress regularly with the SummitNext team. Who Can Apply? No strict eligibility criteria - anyone with strong networking skills can apply! Must have clear communication (verbal/written) and a proactive attitude. Active on social media/campus groups? Even better! Perks & Benefits: Fixed Stipend + Performance Bonus (Unlimited earning potential!) Certificate to boost your profile. Flexible remote work - manage tasks as per your schedule. Great networking opportunity with a growing company. How to Apply? Please Fill in your interest here: *********************************** Please feel free to reach out to us for more details or contact Ms Kamakshi Gupta at Whatsapp: +91 85271 14389
    $33k-37k yearly est. 60d+ ago
  • Experienced Student Loan Collector - Remote

    Transworld Systems Inc. 4.3company rating

    Remote city collector job

    Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. . Compensation: $18-25/hour based on experience Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Call consumers to secure payments on past due student loan accounts. Each call is unique…you'll never get bored! * Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit! Qualifications * High School diploma or equivalent * Access to high-speed internet required. * FDCPA knowledge preferred. * Professional phone etiquette and solid negotiating skills. * Positive attitude and strong customer service aptitude. * Ability to problem solve and multitask. * Willingness to maintain confidentiality. * Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers! * Ability to exchange accurate information effectively over the phone. For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
    $18-25 hourly 6d ago
  • Data Collector (US & International)

    Humansignal

    Remote city collector job

    The future of AI - whether in training or evaluation, classical ML or agentic workflows - starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities - from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines - powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems - we'd love to talk. AI Data Collector - Turn the World Into Your Workplace! Do you love scavenger hunts? Enjoy exploring the world around you? Want to get paid competitively while doing something fun, flexible, and impactful? We're looking for curious, detail-oriented individuals to join us as AI Data Collectors. In this role, the world becomes your workspace. You'll help shape the future of AI by capturing high-quality images based on project guidelines-no two assignments are exactly the same. What You'll Do As an AI Data Collector, you will: Capture assigned images in real-world environments, following specific project guidelines. Photograph objects, scenes, or activities across a wide range of settings, backgrounds, lighting conditions, and angles. Travel locally to collect data in homes, offices, stores, parks, streets, or other everyday locations. Follow detailed instructions to ensure image quality, variation, and accuracy. Document your process when needed and upload collected data through provided tools. Work independently, manage your time, and meet project deadlines. Support the development and improvement of next-generation AI technologies. Who You Are You'll thrive in this role if you: Love exploring new places and noticing details others might miss Are reliable, self-motivated, and comfortable working solo Enjoy task-based, flexible work that changes from project to project Have a smartphone or camera with solid image quality Can follow instructions carefully and consistently Why You'll Love This Role Competitive pay Flexible schedule - work when and where it fits your life Perfect for people who enjoy movement, creativity, and variety A chance to directly influence cutting-edge AI systems No prior experience needed - just enthusiasm and a keen eye! If you're ready for work that feels like a real-world scavenger hunt with real rewards, we'd love to have you work with us. Important: This opportunity is a 1099 contractor assignment and does not constitute employment with HumanSignal. Up to $100/hour for US based candidates.
    $33k-38k yearly est. Auto-Apply 14d ago
  • Biller/Collector-$3,000 Sign on Bonus

    Acadia External 3.7company rating

    City collector job in Columbus, OH

    PURPOSE STATEMENT: The Business Office Coordinator is responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. ESSENTIAL FUNCTIONS: Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system. Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations. Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses. Complete adjustment forms for any charity or administrative adjustments for approval. Complete promissory notes for patients that request payment arrangements. Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis. Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High school diploma or equivalent required. Three or more years' experience in related field required. Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required. LICENSES/DESIGNATIONS/CERTIFICATIONS: Not applicable BENEFITS: Ohio Hospital provides a comprehensive package of benefits for our nurses and patient care staff. Current benefits include: Competitive hourly rates with shift differentials available Medical, dental, and vision insurance Acadia Healthcare 401(k) plan Excellent training program Professional growth opportunities that are second to none in the industry - Join a team with defined career paths and a national family of hospitals and facilities TRAINING AND ORIENTATION (optional) Ohio Hospital is committed to training and safety. All new hires will attend a 4-day hospital-wide orientation before spending further on-the-job training once in the position.
    $28k-33k yearly est. 24d ago
  • Third Party Debt Collector

    Perez & Morris LLC

    City collector job in Columbus, OH

    Job DescriptionSalary: About Us: Perez Morris is a women-owned business defense law firm headquartered in Columbus, Ohio, with offices in Cleveland, Ohio, New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. Our attorneys are licensed to practice across the country. We pride ourselves on being good people, doing great legal work, exceptionally well. We serve clients in industries ranging from retail to healthcare to manufacturing to transportation and logistics. We look for self-motivated, intelligent, business-minded, diverse personnel who want to work at a firm passionate about investing in its people and in the communities where we live and work. Job Summary: We are seeking a motivated and reliable Third Party Debt Collectorto join our collections team. In this role, you will be responsible for managing accounts with debtors with past-due accounts, negotiating payment plans, and maintaining accurate records. This is an excellent opportunity for someone looking to start a career in collections. Key Responsibilities: Communicate with debtors to negotiate payment solutions. Provide accurate information regarding balances, payment options, and possible consequences of non-payment. Maintain professionalism and empathy when handling sensitive financial situations. Counsel debtors on resolution for their payment obligations. Manage payment weekly/monthly arrangements. Analyze accounts to identify possible issues for a quicker resolution. Record all customer interactions and update account status in the database. Follow all company policies and federal/state regulations. Escalate complex issues to senior team members when necessary. Meet monthly collection goals. Qualifications: High school diploma or equivalent required. One year of collections of experience with accounts, customer service, or a related field preferred (training provided). Previous experience with government debt collection a plus but not required. Excellent communication and negotiation skills. Ability to handle difficult conversations with patience and professionalism. Basic computer skills and familiarity with Microsoft computer skills Dependable, organized, and detail-oriented. This position is for our Columbus, Ohio office. Hours are generally 8:30 a.m. to 5:30 p.m. (Monday through Friday). The firm offers full benefits, including paid holidays and vacation, health care insurance, 401k, potential monthly performance bonus based on desk performance, and an excellent work environment.Submit your resume to Leah Mako, Director of People Operations at ********************** Perez Morris is an equal opportunity employer, and we encourage and intentionally seek diverse perspective and work experience.
    $25k-35k yearly est. Easy Apply 10d ago
  • Biller/Collector-$3,000 Sign on Bonus

    Acadia Healthcare Inc. 4.0company rating

    City collector job in Columbus, OH

    We are looking to add an experienced Business Office Coordinator to our team. The Coordinator would be responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. Ohio Hospital for Psychiatry is centrally located in Columbus, Ohio's state capital, with approximately 70 counties surrounding the hospital from which referrals are made. OHP is a 130-bed free-standing behavioral health facility that provides a continuum of behavioral healthcare services for adults and senior adults across five different units including Adult Behavioral, Dual Diagnosis, Intensive Treatment and Geriatric. We also offer Intensive Outpatient Services. PURPOSE STATEMENT: The Business Office Coordinator is responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. ESSENTIAL FUNCTIONS: * Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system. * Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations. * Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses. * Complete adjustment forms for any charity or administrative adjustments for approval. * Complete promissory notes for patients that request payment arrangements. * Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis. * Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment. OTHER FUNCTIONS: * Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * High school diploma or equivalent required. * Three or more years' experience in related field required. * Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required. LICENSES/DESIGNATIONS/CERTIFICATIONS: * Not applicable BENEFITS: Ohio Hospital provides a comprehensive package of benefits for our nurses and patient care staff. Current benefits include: * Competitive hourly rates with shift differentials available * Medical, dental, and vision insurance * Acadia Healthcare 401(k) plan * Excellent training program * Professional growth opportunities that are second to none in the industry - Join a team with defined career paths and a national family of hospitals and facilities TRAINING AND ORIENTATION (optional) Ohio Hospital is committed to training and safety. All new hires will attend a 4-day hospital-wide orientation before spending further on-the-job training once in the position. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null
    $27k-31k yearly est. 24d ago
  • Experienced Debt Settlement Specialist

    One Life Financial Services 4.4company rating

    Remote city collector job

    Job DescriptionFully Remote Closure Level Sales Position / Experienced Debt Settlement (Remote) Are you a seasoned debt settlement sales professional with a passion for helping people overcome financial challenges? Join our dynamic team at One Life Financial Services, a rapidly expanding debt settlement company headquartered in Saint Louis MO. We are offering a unique opportunity for individuals experienced in phone sales to thrive in a fully remote closure level sales position. About Us: One Life Financial Services is committed to assisting families burdened by debt through our diverse financial programs. While our office is based in Saint Louis MO, we are excited to extend our team to talented individuals nationwide. As a remote Closure Level Sales Representative, you will play a pivotal role in guiding clients toward financial freedom. Responsibilities: - Assess clients' financial situations and credit accounts remotely. - Build rapport and gather essential information via inbound calls. - Educate clients on various financial solutions to resolve their debt. - Utilize consultative sales scripting to present and sell tailored debt program options. - Conduct outbound calls on warm leads and follow up through emails and texts. - Continuously enhance sales skills and strategies without engaging in cold calling. Qualifications: - Minimum 2 years of phone sales experience handling debt settlement - incoming calls. - Proven track record as a Closer in sales, demonstrating passion and expertise. - Exceptional listening skills, attention to detail, and strong interpersonal abilities. - Excellent verbal, written, and computer skills. - Reliable internet connection and a dedicated workspace. - Motivated, driven, and committed to achieving success. What We Offer: - Competitive compensation, daily/weekly bonuses, and lucrative monthly commissions. - Average earnings range from $7,500 to $10,500 per month; top performers can earn $12,000 to $17,500 monthly. - Ongoing training and professional development to enhance your skills. - Opportunities for career advancement and growth within our organization. How to Apply: To be considered for this fully remote position, please email your resume to *********************. We are an equal opportunity employer and welcome candidates of all backgrounds. Job Type: Full-time Pay: $5,000.00 - $17,000.00 per month Benefits: - Dental insurance - Health insurance - Vision insurance - Paid training Weekly working days: Monday to Friday Work setting: Fully remote This is a remote position.
    $35k-45k yearly est. Easy Apply 1d ago
  • Commercial Collector (Remote)

    American Financial Management 4.9company rating

    Remote city collector job

    We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients. AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector. Skills: Good written, verbal, listening and phone communications skills Problem solving and negotiation skills General computer skills with the ability to type Ability to work in a fast-paced environment Ability to maintain composure with difficult debtors Ability to handle a high-volume inventory Key Responsibilities: Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts Accept payment by credit card, check by phone/fax/email Negotiate settlement within prescribed guidelines Provide account updates to clients as needed Locate businesses and individual owners through skip tracing techniques Meet and exceed monthly recovery goals Qualifications: Proven experience in debt collection, preferably in the Commercial sector. Strong negotiation and communication skills. Ability to handle difficult conversations and remain professional under pressure. Proficiency in using collection software and Microsoft Office Suite. Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Flexible paid time off and holidays Short-term disability Life insurance AD&D insurance
    $34k-38k yearly est. 60d+ ago
  • Remote Commercial Collections LARGE BALANCE

    Greenberg Grant Richards Inc. 3.9company rating

    Remote city collector job

    Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating. We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Vacation/PTO No nights and weekends Off early on Friday's Weekly Meetings and Coaching Weekly Contests Responsibilities: Understands and applies the terms of clients contracts Notate and pursue successful resolution of defaults Contact business owners by phone and email to resolve delinquency issues Communicate and build trust to overcome objections and resolve the debt Advise business owners of potential actions surrounding defaults Ensure compliance with all laws associated with recovery Meet daily call expectations of 100+ with accounts worked Call debtors to secure payments on past-due accounts Knowledge of skip tracing and asset searches preferred Successfully manages a queue of 200+ Must have the ability to exceed daily, weekly, and monthly expectations consistently Must follow established policies & procedures Must take direction well and be self-motivated Other duties as assigned Qualifications: High School Diploma or Equivalent (G.E.D.) 2 years of collection experience preferred Excellent telephone and customer service skills Working knowledge of Microsoft Office programs including Outlook, Word and Excel. This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. About Greenberg, Grant & Richards, Inc.: Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave. If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Paid Time Off No nights and weekends Off early on Friday Flex Time / PTO Employee Driven Culture Salary Description $36,000 to $100,000 per year (plus commission
    $32k-38k yearly est. 60d+ ago
  • Remote Medical Collections (CST ONLY)

    Teksystems 4.4company rating

    Remote city collector job

    We are seeking an experienced Patient Account Representative to join our team. This role is critical in ensuring patient accounts are resolved promptly and accurately. The ideal candidate will have a strong understanding of the Revenue Cycle, from account creation through payment, and experience working with various insurance payors. Key Responsibilities + Research and resolve patient accounts using internal systems and available resources. + Follow up on claim submissions and review remittances for insurance collections. + Contact third-party payors and/or patients via phone, email, or online platforms to resolve outstanding balances. + Document clear and concise notes regarding claim status and actions taken. + Identify and resolve issues to eliminate re-work and accelerate revenue collection. + Update plan IDs, adjust demographic/insurance details, and troubleshoot payor issues. + Access payer websites to gather and interpret data for account resolution. + Communicate workflow inconsistencies, payor trends, and system access issues. + Participate in meetings and respond promptly to emails and phone messages. Required Skills & Qualifications + Strong knowledge of Commercial, Managed Care, Medicare, and Medicaid insurance. (2+ years) + Expertise in medical collections/follow-up (2+ years) + Ability to interpret Explanation of Benefits (EOB) and resolve disputed balances. + Excellent customer service and communication skills. + Problem-solving mindset with attention to detail. + Ability to recognize payor delays and implement corrective actions to prevent A/R aging. + MUST sit in the Central (CST) time zone Experience Level + Expert Level - Prior experience in patient account management and insurance collections required. Job Type & Location This is a Contract position based out of Dallas, TX. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $19.5-19.5 hourly 11d ago
  • Collection Agent

    Cwrs

    Remote city collector job

    Virtual Collections Specialist Credit Wise Recovery Solutions is currently seeking virtual agents that have 1+ years of 3rd party collections experience to work from home! At CWR, your earning potential is up to you. You can make as much as you put into using our provided software, training, and management support. Agents rave about our integrated collections engine database and softphone communicator. All of these are provided to you at no additional cost! All that is needed from qualified applicants is the ambition to write your own paycheck. Virtual Collections Specialist Overview: Are you a self-starter with some free time on your hands to make some money? Working as a virtual collections and recovery specialist you will be required to communicate with patients, clients, and consumers to attempt to bring resolution to unpaid accounts. You will provide thorough, efficient, and accurate updates on computer files for each call made. You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will provide feedback to management concerning possible problems or areas of improvement. You will provide valuable insight and recommendations to improve processes and efficiency. You will perform other duties upon request of management. Virtual Agents are set up on an incredibly lucrative bonus structure that is paid bi-weekly! The earning potential is limitless! Qualifications for Virtual Collections Specialist: High school diploma or General Educational Development (GED) Certificate Knowledge and understanding of company policies and procedures Knowledge and understanding of Fair Debt Collection Practices Act (FDCPA) Ability to maintain the highest level of confidentiality Proficient personal computer skills Excellent interpersonal, written, and oral communication skills Ability to work in a team-fostered environment Ability to work in a multi-tasked environment Ability to prioritize and organize work Ability to adapt to flexible work scheduling
    $26k-44k yearly est. 60d+ ago
  • Medical Collector

    Akumincorp

    Remote city collector job

    The Medical Collector contacts payers for status of payment of outstanding claims, including commercial and government carriers, and patient liabilities in the appropriate time frame. Responsible for rebilling of all claims as needed, including correction of missing/inaccurate data, and appeals of denied claims with appropriate documentation for processing and payment. Identifies and submits appropriate and accurate adjustments to accounts. Identifies and refers uncollectible accounts to outside collection agencies or bad debt write off. Specific duties include, but are not limited to: Initiate follow-up with insurance companies for payments of pending claims. Appeals denied claims with insurance carriers. Research credit balances to determine if a refund is due. All EOB's have to be pulled and a check request form is given to Management for approval before a check is cut. Reviews and interprets contracts and billing. Takes incoming calls from providers or patients meeting service level standards. Process payments over the phone. Learn the collection system (Intergy) and work flow between other department business partners. Other duties as required. Position Requirements: High School Diploma or Equivalent Experience Minimum of 6 months prior medical billing/collections experience. Experience in healthcare/medical industry preferred. Proven experience in using multiple computer screens and applications simultaneously to navigate, type, and access information. Experience navigating insurance company web portals. Strong multi-tasking abilities. Strong verbal and written communication skills. Team player with ability to communicate at all levels in the organization and with different types of customers. Physical Requirements: Standard Office Environment. More than 50% of the time: Sit, stand, walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients. Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Residents living in CA, WA, NY, Jersey City, NJ, and CO click here to view pay range information. Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Collections Agent (Salary + Bonus)

    Law Offices of Shan Potts

    Remote city collector job

    Job Description Location Preferred: Guadalajara, Jalisco or Guatemala City (Remote) About Us: We are a U.S.-based immigration law firm committed to helping families and individuals navigate their legal journeys with integrity and professionalism. We are currently seeking a dedicated Collections Agent to manage and follow up on past-due accounts while supporting our service delivery team to ensure that work is only performed on accounts in good standing. Key Responsibilities: Contact clients with overdue balances to arrange payment and resolve outstanding accounts. Communicate proactively with clients about upcoming payment deadlines to prevent delinquencies. Coordinate closely with the service delivery team to flag accounts that are past due and pause services when necessary. Document all client interactions and payment commitments accurately and in a timely manner. Recommend accounts for escalated collection actions when needed. Meet and exceed monthly collection goals to qualify for performance bonuses. Qualifications: 2+ years of experience in collections, billing, or accounts receivable. Excellent communication and negotiation skills, both written and verbal. Bilingual (Spanish/English) required. Strong organizational skills and attention to detail. Comfortable working across teams and with legal professionals. Familiarity with CRM and payment processing systems a plus. What We Offer: Competitive base salary + monthly bonus incentives based on performance. Stable, full-time role with long-term growth potential. Supportive, mission-driven team environment. Training and onboarding provided. Preferred Candidate Location: Guadalajara, Jalisco Guatemala City (Remote work) This is a remote position.
    $32k-51k yearly est. 22d ago
  • Experienced Collections Agents

    Central Portfolio Control 3.6company rating

    Remote city collector job

    2 to 3yrs Experience is prefered (Outbound Agent) **WORK FROM HOME OPPORTUNITY** Central Portfolio ControlMinnetonka, MN OUR TOP 15 COLLECTORS ARE ON PACE TO MAKE OVER 100K THIS YEAR. Central Portfolio Control offers career opportunities for highly-motivated individuals looking for an opportunity to be the best at what they do and get paid like you should. Our unique business provides our employees with unlimited earning potential with flexible hours. We provide our team with the opportunity to build a high-paying career using our businesses infrastructure, technology and experienced leadership. The Ideal candidate is Goal-oriented, Results-driven, Detailed-oriented, Punctual and dependable, Ethical and a great communicator IF THIS IS YOU, CALL TODAY!! Come reap the benefits of what CPC has to offer: Competitive Base salary, plus uncapped performance pay. Medical, Dental, Vision, HSA, FSA and matched 401k. Flexible Scheduling, Paid Time Off (PTO) and Paid Holidays. Stability with an industry leader! Many Opportunities for Advancement Bilingual Representatives welcomed and needed! Due to the nature of the business you must be able to pass a criminal background check and Drug test.
    $24k-30k yearly est. 60d+ ago
  • Retail Data Collector

    Advantage Solutions 4.0company rating

    City collector job in Springfield, OH

    Minimum: Maximum: Market Type: Merchandising We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will play a crucial role in grocery stores nationwide, utilizing cutting-edge smartphone technology to capture and store essential data for our clients Are you ready to shape the future of shopping and get it done with us? What we offer: * Competitive wages; $13.00 per hour * Growth opportunities abound - We promote from within * No prior experience is required as we provide training and team support to help you succeed * Additional hours may be available upon request * We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: * Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner * You're 18 years or older * Can perform physical work of moving, bending, standing and can lift up to 10 lbs. * Have reliable transportation to and from work location * Have 1-2 years of merchandising experience * Have experience leading and training people * Can use your smartphone or tablet to record work after each shift * Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members * Are a motivated self-starter with a strong bias for action and results * Work independently, but also possess successful team building skills * Have the ability to perform job duties with a safety-first mentality in a retail environment Join us and see what's possible for you! Click here to get started.
    $13 hourly Auto-Apply 9d ago
  • Revenue Cycle Associate - Collections

    Billiontoone 4.1company rating

    Remote city collector job

    Ready to redefine what's possible in molecular diagnostics? Join a team of brilliant, passionate innovators who wake up every day determined to transform healthcare. At BillionToOne, we've built something extraordinary-a culture where transparency fuels trust, collaboration drives breakthroughs, and every voice matters in our mission to make life-changing diagnostics accessible to all. We don't just aim for incremental improvements; we strive to build products that are 10x better than anything that exists today. Our people are our greatest asset: talented scientists, engineers, sales professionals, and visionaries united by an unwavering commitment to changing the standard of care in prenatal and cancer diagnostics. This is where cutting-edge science meets human compassion-every innovation you contribute helps remove fear of unknown from some of life's most critical medical moments. If you're driven by purpose, energized by innovation, and ready to help build the future of precision medicine, this is where you belong. We are looking for a Revenue Cycle/Medical Collections Associate to be responsible for focusing on collections and appeals from various Federal, State, & Third Party (HMO, PPO, IPA, TPA Indemnity) payers. This is a remote position and will report to the Manager of Reimbursement Operations. The ideal candidate must be able to: (1) Optimize payment reimbursements by reviewing accounts for billing accuracy and health plan coverage. (2) Be persuasive and persistent when following up on claims status, and (3) process an appeal, resubmit/rebill, or forward claims for adjudication as necessary. Responsibilities: Verify claim was submitted to correct insurance. Review/update patient demographics and information for accuracy. Process and validate payor requests and claims via correspondence, remittance advice and EOBs (i.e., identify payment discrepancies, inappropriate requests) Investigate all denied services to determine reason and appeal, if appropriate. Identify and report root causes associated with denials to reduce/resolve issues. Process assigned appeals including submission, tracking, reporting and evaluation of appeal outcomes (i.e., next steps, improved outcomes) Maximize utilization of Billing system, tools and resources to support cash collection activities Review various reports including aging outstanding and denial reports. Comply with Federal and State legislation on all billing related matters. Comply with all Safety, Emergency, Hazard, OSHA, HIPAA, Quality Assurance and Administrative Plans, Policies, Guidelines, Protocol, and Standards. Support and maintain department cash and DSO goals. Qualifications: Minimum of 4+ years specializing in Medical Collections at a diagnostics company, laboratory or other healthcare provider, doing collections from commercial payers. Hands-on experience handling the entire appeals process Must possess detailed knowledge of all medical benefit levels and have a thorough understanding of Federal, State, & PPO, HMO, and Indemnity Plans structures. Working knowledge of appropriate coding systems; CPT, ICD-10 and HCPCS, coverage; LCD/NCD and reimbursement associated with such codes. High School Diploma or a Bachelor's degree from a four-year college or university Strong problem solving skills with ability to streamline and improve processes, use good judgment, attention to detail and follow-through are a must. Excellent customer service skills; excellent verbal and written communication skills Excellent troubleshooting and time management skills, attention to detail, utilizes time in constructive manner Ability to easily adapt to increased business demands Ability to effectively work with and resolve complex accounts & billing issues Self-starter, ability to work independently and be self-motivated to overachieve goals. Ability to effectively prioritize and multi-task Ability to work in fast paced environment, perform under pressure, meet tight timelines Establish and maintain cohesive and good working relationships Benefits And Perks: Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients Open, transparent culture that includes weekly Town Hall meetings The ability to indirectly or directly change the lives of hundreds of thousands patients Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80% Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%) Supplemental fertility benefits coverage Retirement savings program including a 4% Company match Increase paid time off with increased tenure Latest and greatest hardware (laptop, lab equipment, facilities) At BillionToOne, we are proud to offer a combination of a (1) base pay range (actual amount offered is based on experience and salary/equity options split that the candidate chooses), (2) generous equity options offering, on top of (3) industry-leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.). For this position, we offer a total compensation package of $65,141 per year, including a base pay rate of $28.47 per hour. BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. For more information about how we protect your information, we encourage you to review our Privacy Policy. About BillionToOne BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. Our revolutionary QCT molecular counting technology enhances disease detection resolution by over a thousandfold using cell-free DNA-a breakthrough that's already transformed the lives of over half a million patients worldwide. Our Impact: We've pioneered game-changing diagnostic solutions that are redefining industry standards. Unity Complete™ stands as the only non-invasive prenatal screen capable of assessing fetal risk for both common recessive conditions and aneuploidies from a single maternal blood sample. In oncology, our Northstar liquid biopsy test uniquely combines treatment selection with real-time monitoring, giving oncologists unprecedented precision in cancer care. Our Growth: From $0 to $125 million in Annual Recurring Revenue in just four years. We've raised close to $400 million in funding, including a $130 million Series D round in June 2024, achieving a valuation of over $1 billion. This backing comes from world-class investors including Hummingbird, Adams Street Partners, Neuberger Berman, Baillie Gifford, and Premji Invest. Our Recognition: Forbes recently named us one of America's Best Startup Employers for 2025, and we were awarded Great Place to Work certification in 2024-with an incredible 100% of our people reporting they are willing to give extra to get the job done. These honors recognize not just our innovation but the exceptional culture we've cultivated-one that remains authentically collaborative and transparent even as we've scaled. Our Future: Headquartered in Menlo Park with facilities in Union City, California, we're continuing to push the boundaries of what's possible in molecular diagnostics. Recent clinical outcomes data for Unity Fetal Risk Screen and new advances in cancer diagnostics prove we're just getting started. At BillionToOne, you'll join a diverse team of passionate innovators who believe that the best science happens when brilliant minds collaborate openly, think boldly, and never lose sight of the patients whose lives depend on our work. Ready to help us change the world, one diagnosis at a time? Learn more at ********************
    $65.1k yearly Auto-Apply 15d ago
  • Mortgage Collections-Remote

    Loancare 3.9company rating

    Remote city collector job

    We are seeking a skilled and detail-oriented professionals with 2 + years of collections or call center experience to join our dynamic team. is a flat rate of $22.00/Hr. Fluent Spanish Bilingual Candidates: Differential paid pending completion of bilingual assessment Remote: We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS Training: Remote Training Offered 5 Weeks (9am-6pm EST) The Mortgage Servicing Loan Counselor I is responsible for managing delinquent mortgage accounts, engaging borrowers to resolve past-due payments, and ensuring compliance with all applicable policies and regulations. This role requires strong communication and listening skills, attention to detail, and a customer-focused approach to collections. Responsibilities • Contact borrowers via phone, email, and written correspondence to resolve delinquent mortgage accounts. • Negotiate payment arrangements, repayment plans, and offer loss mitigation options in accordance with company policies and investor guidelines. • Maintain accurate and detailed records of borrower interactions and account status. • Monitor and manage assigned portfolio to meet performance goals and minimize losses. • Collaborate with internal departments such as Customer Service, Loss Mitigation, and Foreclosure to ensure seamless servicing for the customer. • Ensure compliance with federal, state, and investor regulations including FDCPA, TCPA, RESPA, and CFPB guidelines. • Identify and escalate high-risk accounts or potential fraud cases. • Participate in ongoing training and development to stay current with industry changes and best practices. • Ability to work in a fast-paced, structured environment with an emphasis on quality and productivity. • Complete other duties and projects as assigned by your supervisor. • All other duties as assigned. Qualifications Required Skills and Qualifications • High School Diploma or equivalent required. • 2+ years of experience in the mortgage servicing industry, collections, and/or call center environment. • General knowledge of mortgage loan products, servicing systems, and regulatory requirements. • Strong work ethic including adherence to daily work schedule. • Excellent verbal and written communication skills. • Strong negotiation and problem-solving skills. • Proficiency in Microsoft Office and mortgage servicing platforms (e.g., MSP, Fiserv, etc.). • Ability to work independently and in a team-oriented environment. • Flexible and open to adapting to change as needed. • Must be able to work nights and weekends as necessary Desired Skills and Qualifications • Associate's or Bachelor's degree in Business Administration, Finance or related field. • Bilingual (Spanish/English) • Experience with FHA, VA, and Conventional Loan Servicing • Familiarity with skip tracing tools and techniques. • Basic understanding of FDCPA, TCPA, Regulation X, Regulation Z, Regulation V, Regulation E, and SCRA. Total Rewards LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance Time Off: Paid holidays, vacation, and sick leave Retirement & Investment: Matching 401(k) plan and employee stock purchase plan Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being Employee Recognition: Programs that celebrate achievements and milestones Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth. Compensation Range: $22.00 per hour. Build Your Future with LoanCare At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you'll find: A culture that helps you thrive, with resources and support to fuel your growth Flexibility to work remotely, while staying connected through virtual engagement Opportunities to make a real impact in an industry that touches millions of lives If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. About Remote Employment We provide the necessary equipment; all you need is a quiet, private place in your home and a highspeed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS. ESSENTIAL FUNCTIONS Basic job duties an employee must be able to perform with, or without, reasonable accommodation. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Speaking - Talking to others to convey information effectively. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Active Listening - Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Instructing - Teaching others how to do something. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Time Management - Managing one's own time and the time of others. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Near Vision - The ability to see details at close range (within a few feet of the observer). Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Recognition - The ability to identify and understand the speech of another person. Speech Clarity - The ability to speak clearly so others can understand you. WORK CONDITIONS Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late, or weekend hours as needed for successful job performance. Overtime required as necessary. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. PHYSICAL DEMANDS Sitting up to 90% of time Walking and standing up to 10% of time Occasional lifting, stooping, kneeling, crouching, and reaching. EQUAL EMPLOYMENT OPPORTUNITY LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. Who We Are LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more information, visit loancare.com.
    $22 hourly Auto-Apply 28d ago
  • Collections Associate

    Noctrix Health

    Remote city collector job

    Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world's first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. The Collections Associate is a key role within the Billing & Collections function at Noctrix Health. This role is responsible for following up on insurance claims, resolving denials, supporting patient billing inquiries, and maintaining accurate financial records. The ideal candidate will be detail-oriented, have strong communication skills, and bring a patient-first mindset to every interaction. This individual will work collaboratively across Billing, Finance, and Patient Access teams to ensure timely reimbursement and a smooth patient experience. This is a full-time position reporting to the Manager of Collections. Responsibilities: Follow up on insurance claim status by phone and electronically Review and correct claim denials to ensure successful reprocessing Submit or resubmit required supporting documentation to insurers Draft and submit claim appeals Process patient payments, refunds, and adjustments in accordance with company policies Call patients to discuss outstanding balances and establish reasonable payment plans Enter patient data into the company's billing and payment systems and maintain accurate claim records Respond to patient and provider inquiries regarding billing statements and insurance claims Maintain accurate documentation of billing activities, payments, correspondence, and account status Assist with generating reports as needed Maintain compliance with HIPAA, billing regulations, and insurance guidelines Perform inbound and outbound mail duties Provide administrative support to the Billing and Patient Access teams as needed First 90 Days: Day 30 Objectives Complete product and quality training Navigate CRM and billing systems to locate patient and insurance information Check claims status and prepare supporting documentation for claim resubmissions Independently perform inbound and outbound departmental mail functions Day 60 Objectives Verify and update patient and payor information in the billing system Submit or resubmit supporting documentation for denied claims Follow up with patients with outstanding balances using approved templates and scripts Day 90 Objectives Liaise with the Finance team to provide patient order and billing status information Generate required reports Manage collections activities independently Requirements: 0-3 years of experience in a medical device, pharmaceutical, or patient support environment Familiarity with basic medical and insurance terminology preferred Experience with healthcare systems or billing platforms such as Google Workspace, Nikohealth, Salesforce, or other CRM/billing systems preferred Strong communication skills with the ability to de-escalate and resolve difficult situations Ability to work collaboratively within a remote team environment Ability to manage multiple tasks in a fast-paced startup environment
    $29k-50k yearly est. Auto-Apply 8d ago
  • Credit Collections Associate - Texas United Management Corporation

    Opportunities for All Companies

    Remote city collector job

    Company: Texas United Management Corporation Key Responsibilities Credit Management Evaluate and maintain customer credit limits and risk categories based on payment behavior and account history. Respond to credit check requests within the same business day; urgent requests within 2 hours. Conduct weekly AR reviews and flag high-risk accounts for immediate action. Monitor Days Sales Outstanding (DSO) and maintain it at or below 45 days. Propose quarterly/weekly updates for high-risk or high-volume accounts. Identify potential high-risk customers not paying on time. Check for unapplied payments or credits. Monitor payment trends and flag high-risk accounts. Update contact information and payment terms as needed. Monitor aging reports and initiate follow-ups via email, phone, or portal. Escalate unresolved issues and coordinate with internal teams to resolve disputes. Send monthly statements to customers who request them. Prioritize resolution or write-off review for accounts aged 120+ days. Document all communication attempts and responses. Portal Submissions & Follow-Up Track billing uploads and confirmations Follow up on payment status through customer portals. Escalate issues with missing or rejected uploads. Customer Account Setup & Maintenance Run D&B reports, collect credit references, and set up new accounts in SAP and IKan. Maintain customer master data, including terms, contacts, shipping instructions, and billing preferences. Dispute Resolution Collaborate with Customer Service to resolve short payments and discrepancies. Ensure resolution of disputes within 5 business days. Reporting & Analysis Track DSO and aging trends to identify risk exposure. Flag high-risk accounts for immediate action during weekly AR reviews. Support monthly reporting and reconciliation efforts. Team Collaboration Provide backup coverage for team members and assist with overflow emails. Participate in special projects, including automation initiatives and CRM case follow-ups. Performance Metrics Collection Management Aging Bucket Per Customer Metric Target Collection Success Rate ≥ 80-95% TBD 31-60 Days Past Due ≤ 5% - Acceptable short-term delays; monitor for trends 61-90 Days Past Due ≤ 2% - Should be actively followed up by collections 91-120 Days Past Due ≤ 2% - High risk of delinquency; requires escalation 120+ Days Past Due ≤ 1% - Critical aging; should be prioritized for resolution or write-off review Credit Management Metric Target Credit Check Response Time ≤ 1 business day (urgent: ≤ 2 hours) AR Outstanding Review Frequency Weekly full review; high-risk accounts flagged DSO Monitoring ≤ 45 days Credit Limit & Risk Category Review Quarterly updates for high-risk/high-volume accounts New Account Setup Timeliness Metric Target Setup Completion ≥ 95% within 1-3 business days with D&B, information and references General AR Metrics Metric Target Dispute Resolution Time ≤ 5 business days Monthly Statement Delivery 100% of requested statements sent Customer Record Accuracy ≥ 99% Aging Follow-Up Rate ≥ 90% of accounts followed up within expected timeframe Credit/Debit Memo Timeliness ≥ 80% resolved within the same calendar month Remote Work Policy - Accounting Team To support operational consistency and team collaboration, the following remote work guidelines apply: Standard Schedule: Employees are expected to work three days in the office and two days remotely each week. Day Restrictions: Remote work is not permitted on both Monday and Friday. Employees may work remotely on either Monday or Friday, but not both. Consecutive Days: Remote work must not be scheduled on two consecutive days. These guidelines are designed to maintain accountability, ensure coverage across core business days, and support effective communication within the Billing and Accounts Receivable functions. Expectations Maintain professionalism in all communications and uphold company standards. Partner with the Billing/AR Manager to ensure alignment on credit strategy and account priorities. Support continuous learning and provide training resources to peers. Participate in structured performance feedback sessions every 6 months. Remote Work Expectations & Metrics Collection Associate works remotely two days per week and is expected to be available and responsive during standard business hours (8:00 AM - 5:00 PM). She should remain active on Microsoft Teams, respond to messages within 20-30 minutes when working from home, and complete all assigned tasks based on the deadlines assigned. The associate is also expected to be available to work at the office when needed for special projects, training, or any other work-related requirements. Attendance, training participation, and responsiveness are monitored to ensure consistent performance while working from home. Working from home must be seamless and without disruptions. All internal and external customers should continue to receive excellent customer service without compromise. If any issues arise that impact our ability to deliver that level of service, remote work will no longer be an option, and the employee will be required to work full-time from the office. To help maintain uninterrupted service, it is highly recommended that employees schedule vacation time, doctor appointments, and other personal commitments during their WFH days whenever possible. This ensures that in-office days remain fully dedicated to team collaboration and customer support. Connectivity Issues While Working from Home (WFH) If you experience connectivity issues and are unable to connect while working remotely, you are expected to either: Report to the office, or Use a vacation day if the issue cannot be resolved. It is your responsibility to communicate and document the issue by reaching out to IT support via phone or chat. Please make every effort to resolve the problem promptly to minimize disruption to work. Remote work is a privilege, not a right, and it depends on our ability to consistently meet performance and service expectations. Key Responsibility: Collaboration & Accountability via Teams All employees are expected to use Microsoft Teams as the primary platform for: Real-time collaboration with colleagues Task assignment and tracking Maintaining accountability for deliverables and deadlines Prompt communication through chats, calls, and group messages. Associates are expected to remain active and responsive on Microsoft Teams, with a response time of -1-2 hours when in the office unless on a lunch break or with a justified exception. They collaborate effectively across departments, ensuring timely communication, task follow-through, and support for team initiatives. Consistent engagement on Teams is essential to ensuring transparency, productivity, and team alignment regardless of work location. Expectation: Employees are required to work from the office at least 3 days per week. Excluding Vacation time and sick time. Physical Requirements Typical for an in-office environment. Computer, email, and phone-related tasks account for over 80% of the typical workday. Include acceptable close vision, fine motor skills associated with typical computer work, communication, and the ability to focus for long periods mentally. Must handle multiple communication inputs and juggle numerous requests daily. Reports to Texas United Management Corporation's Billing/Accounts Receivable Manager. Must create and maintain effective working relationships with coworkers, vendors, customers, and peers across the team and company. Other Requirements Must be able to complete and pass post-offer checks, including, but not limited to, background, drug, references, and education. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
    $26k-42k yearly est. 40d ago
  • Remote Collections Associate

    Globalchannelmanagement

    Remote city collector job

    Remote Collections Associate needs 1+ years collections experience Remote Collections requires: 1+ years of collections and analyst experience preferably in ecommerce, payments or financial services. 9-5p cst Collections Associate, Ecommerce, Payments or Financial Services, Payment Processing Experienced in handling end-to-end payment processing and posting. Strong data analysis and investigative skills Has the ability to communicate clearly, and effectively with customers, attorneys, and vendors Possesses excellent organizational and time management skills must possess ability to prioritize and balance multiple tasks simultaneously while meeting agreed upon deadlines A proven ability to learn and adapt to new processes and follow standard operating procedures Excellent problem-solving skills Thrives in a fast-paced environment Independent decision maker with the ability to confidently back up actions Ability to verify the accuracy and authenticity of customer-provided information, documents, and identification through reliable sources and appropriate verification processes. Experienced in handling end-to-end payment processing and posting. Remote Collections duties: Maintain accurate and complete case notes, customer due diligence records, and legal investigations Puts a high value on accuracy and completeness of work including case notes, customer due diligence, processing legal documents, and fraud investigations
    $26k-42k yearly est. 60d+ ago

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