Crime Analyst jobs at City National Bank - 930 jobs

WHAT IS THE OPPORTUNITY? Under the direction of the Screening Systems Manager, this colleague is responsible for performing model risk management tasks and responsibilities in support of the Bank's screening models. . Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. Develop new and/or updates to policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? * Supports the Bank's screening models by completing testing and reporting tasks in compliance with the Bank's Enterprise Model Risk Management Policy. * Analyzes and escalates issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. * Identify gaps and deficiencies in related BSA functions, processes, policies and procedures as well as create and implement corrective actions and track gap remediation. * Develops and presents training to assist in gap remediation and required enhancements. * Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. * Completes special projects as assigned. * Attends internal and external meetings, seminars, workshops, etc. to expand professional expertise. * Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * Minimum 5 years of Banking industry experience * Minimum 4 years of experience in a BSA/OFAC specific role (such as those involving KYC, EDD, financial crime investigations, compliance) at a financial institution * ACAMS Current Certified Anti-Money Laundering Specialist (CAMS) Certification *Additional Qualifications* * Model risk management experience * Tuning/testing of financial crimes screening models * Experience with LexisNexis Bridger, Insight, XG or similar screening systems * Working knowledge of banking operations and Bank Secrecy Act/Office of Foreign Assets Control regulations * Experience using Microsoft Word, Excel and Access required. * Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act and Office of Foreign Assets Control required. * Excellent problem solving and analytical skills required. * Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. * Experience with quality control, audit or compliance testing is preferred. * Support Financial Crimes Model Risk Management compliance, including model testing, reporting and data analysis. * Exercises independent judgement in identifying issues and assessing risk * Maintain authoritative knowledge and understanding of laws and regulations, regulatory guidance, policy and procedures for operational functions covered/tested. * Assist risk management team with departmental initiatives and other duties as assigned. * Experience with SQL, Python *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $71,869 - $114,797 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. \#LI-NK1

A global private markets firm is seeking an experienced Analyst to join their Transactions team in Boston. This hybrid role involves supporting the investment function, coordinating documentation, and ensuring compliance across multiple teams. The ideal candidate is exceptionally organized, detail-oriented, and proficient in Microsoft Office. With a competitive salary range of $70,000 - $90,000 and additional benefits, this position offers opportunities for growth in a collaborative environment. #J-18808-Ljbffr

The Financial Crimes Analyst I is responsible for ensuring the firm's Financial Crimes compliance. The individual monitors internal controls, documentation and training requirements. Researches customer information on intelligent banking systems, legal research networks and governmental websites Identifies patterns and trends consistent with money laundering and/or fraudulent activities Provides BSA/PATRIOT Act/OFAC, risk assessment, and suspicious activity subject matter expertise to branch personnel and other employees , Participates in efforts to identify and develop projects/initiatives which promote efficiencies and/or stronger control environments Maintains current and accurate files of Financial Crimes related materials Qualifications: 2 years banking experience Skills: Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be able to do simple math and carry out written instructions Travel to a variety of locations to perform work and/or attend meetings as required Work occasionally requires more than 40 hours per week to perform the essential functions of the position Lifting in an office setting may be required up to 30 lbs. ANBTX strongly encourages candidates that are fluent in English and Spanish to apply. Jobs that specifically require candidates to be bilingual will be posted as a requirement. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Analyst, Transactions page is loaded## Analyst, Transactionslocations: Bostontime type: Full timeposted on: Posted Todayjob requisition id: R2137**Job Description Summary**For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.HarbourVest is an equal opportunity employer.This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.The Analyst will serve as a member of the Transactions team supporting the investment function in investing capital as well as improving business operations. The role will have exposure to a wide range of activities surrounding the transaction closing process. This includes but is not limited to communication among relevant internal and external parties, supporting closing process and documentation, recording and reconciling transactions in our internal systems, and Know Your Client (KYC). This position will serve as a liaison with internal departments such as Legal, Accounting, Treasury, Tax, Compliance, and Portfolio Analytics, in addition to external parties, while observing all internal policies. The Analyst will support investments made from our offices in Boston, Toronto, London, Hong Kong, and Singapore. Prior experience with private equity, private credit, or corporate law firm would be an asset. Ability to provide notary services as a Notary Public of Massachusetts would also be an asset. This role is not focused on evaluating investment opportunities.## The ideal candidate is someone who is:* An exceptionally organized individual with an outstanding attention to detail* A team-player that is able to efficiently prioritize multiple projects and meet target dates with little direct supervision* Quick to develop a strong understanding of new systems, data relationships, and processes* Able to communicate professionally and confidentially with colleagues of all levels and across multiple teams## ## What you will do:* Coordinate documentation in support of investment execution (e.g., obtaining signatures, tax and compliance documents, wiring instructions, contact sheets)* Work closely across multiple groups and geographies to ensure compliance with all closing processes, internal documentation, and reporting procedures* Assist with the implementation of Transactions strategic initiatives, ad-hoc operational projects, and other aspects of group management* Maintain internal systems for planning and tracking investment closings for firmwide reference* Support associates/senior associates to facilitate and prepare the funding package for investments, ensuring that all requirements are satisfied completely, accurately, and in a timely manner* Reconcile discrepancies and work in internal systems and with internal business partners to ensure that appropriate information is entered in our systems accurately and completely* Track and upload transaction related legal and authorization documents* Prepare invoices for deal-related expenses and provide allocations for deal-related invoices received* Monitor incoming legal communications from General Partners* Provide Notary Public services* Other responsibilities as required## ## What you bring:* Proven problem-solving and analytical skills* Strong attention to detail* An ability to handle multiple projects* Excellent written and verbal communication skills* Experience working with Microsoft Excel, Word and PowerPoint* Prior experience with private markets or corporate law would be an asset## ## Education Preferred* Bachelor of Arts (B.A) or equivalent experience* Bachelor of Science (B.S) or equivalent experience**Experience*** 0-2 Years relevant experience preferred#LI-Hybrid**Salary Range**$70,000.00 - $90,000.00This USD base salary range represents only one component of total compensation for this role and is provided in accordance with local requirements. This role is eligible for a discretionary annual bonus, which is determined based on individual and overall firm performance. In addition to salary and bonus, total compensation may include eligibility for long-term reward programs and a comprehensive total rewards package that may include retirement, health, insurance, paid time off, and wellness programs. Our total rewards offerings are influenced by several business factors, and eligibility for certain components will vary by position and geography. Please note the posted ranges do not apply outside the U.S. and should not be converted to other currencies as a proxy for compensation in other countries.HarbourVest is an independent, global private markets firm with over 43 years of experience and more than $146 billion of assets under management as of June 30, 2025. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,270 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $64 billion to newly-formed funds, completed over $66 billion in secondary purchases, and invested over $49 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities. #J-18808-Ljbffr

Join Barclays as a Municipals Analyst, where you will gain a broad understanding of the Public Finance investment banking business by providing cross‑functional assistance to senior bankers. You will participate in municipal transactions and help source new opportunities by developing and evaluating debt profiles of various clients. Perform financial modeling and cash flow analyses to evaluate debt financing alternatives for municipal entities. You will also draft internal and external correspondence and client presentation materials discussing financing strategies, market trends, and Barclays' qualifications. Participate in transaction execution, including guiding deal logistics, running cash flows, preparing investor, and rating agency presentations, and reviewing financing documents. To be successful as a Municipals Analyst, you should have experience with: Financial services, government, or related field Ample quantitative abilities Excellent written and verbal communication skills Multitasking while exhibiting a high level of attention to detail Understanding of finance and bond math Some other highly valued skills may include: Experience with DBC Finance Program Demonstrated interest in public policy Familiarity with and understanding of financial markets High level of energy, positive attitude, and mental curiosity You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job‑specific technical skills. This role is located in San Francisco, CA. This role is regulated by FINRA. Minimum Salary: $110,000 Maximum Salary: $125,000 The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available. Purpose of the role To raise capital and manage the financial risk of clients, including financial advisory services, identification and origination of market opportunities, research, economic analysis. Accountabilities Identification and cultivation of relationships with potential clients, including corporations, institutions, or government entities. Market research and analysis to identify industry trends, potential deal opportunities, and client needs. Collaboration with internal teams to develop pitch materials, financial models, and presentations for client meetings and transactions. Structuring and execution of deals, including mergers and acquisitions, capital raising, and strategic advisory services. Due diligence process coordination, timeline management, and liaising between various stakeholders involved in transactions. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams in the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub‑function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub‑function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. #J-18808-Ljbffr

A leading global financial institution in Washington is looking for a Compliance Line of Business Sanctions Digital Assets Officer Associate. The role involves providing guidance on compliance with U.S. sanctions regulations, supporting initiatives related to digital assets, and addressing sanctions compliance issues for various business lines. Ideal candidates should possess a strong background in compliance, risk management, and experience in the digital assets space. The position offers an opportunity to impact compliance culture across the organization. #J-18808-Ljbffr

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The AI Optimization Analyst is a critical specialist responsible for taking full ownership of the credit union's AI-driven member and staff experiences, directly influencing millions of interactions each year. This role serves as the primary expert on AI agent performance, using strategic analysis of conversational data to enhance accuracy, efficiency, and brand alignment with a goal to continuously improve the member experience and frontline productivity. The candidate works closely with the AI Solutions Architect to bring new use cases to life relative to the bots they are responsible for supporting. Key responsibilities include implementing prompt-engineering best practices, managing tone and ethical guardrails, owning end-to-end user acceptance testing of the bots they are responsible for, and consistently bringing forward innovative, high-impact ideas to expand and strengthen Truliant's AI self-service and internal support capabilities. Essential Functions and Responsibilities Owns and manages the end-to-end performance of the credit union's AI self-service and internal support agents with a primary focus on Kore.ai. Develops and maintains documentation for prompts, workflows, standards, and performance metrics. Analyzes conversational data and system analytics to identify trends, gaps, and improvement opportunities. Implement sand refine prompt-engineering best practices to enhance clarity, accuracy, and efficiency in AI responses. Ensures all AI-generated interactions reflect the credit union's brand voice, service standards, and member-first philosophy. Assists in the process of monitoring and maintaining ethical guardrails, preventing hallucinations, incorrect assumptions, and off-brand behavior. Continuously tunes and optimizes AI agent workflows, response logic, and model-driven capabilities. Partners closely with the AI Solutions Architect to define, prioritize, and bring new AI use cases to life. Designs and executes comprehensive testing plans, including leading UAT efforts to validate and approve all new features, prompts, and conversational flows. Collaborates with business units and frontline teams to understand needs and translate them into AI enhancements. Tracks and reports on KPIs such as containment, accuracy, satisfaction, escalation drivers, and operational impact. Stays informed on AI trends and emerging capabilities, proactively recommending strategic improvements to maximize member and staff value. Other Duties and Responsibilities Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities Must have a strong understanding of conversational AI systems (e.g., AI, NLP, and intent-based bot frameworks). Must have expertise in prompt engineering and the ability to craft clear, effective, and optimized AI instructions. Must have analytical skills to interpret conversational data, identify patterns, and translate insights into actionable improvements. Ability to manage tone, style, and brand voice across AI-generated interactions. Must have the ability to understand all business processes within the credit union and how to integrate AI solutions that improve member experience and organizational efficiency. Must have knowledge of ethical AI principles, including bias prevention, guardrail creation, and hallucination mitigation. Must have experience with UAT processes, including test planning, execution, and validation. Must have strong collaboration and communication skills to work effectively with technical teams, business partners, and frontline staff. Must have the ability to translate business needs into functional AI requirements and conversational design elements. Must have familiarity with analytics platforms (e.g., dashboards, reporting tools, or conversation intelligence systems). Must have a problem-solving mindset, with the ability to diagnose issues and propose creative, scalable solutions. Must have strategic thinking skills to identify new use cases and guide long-term AI evolution. Must have attention to detail, especially in reviewing AI responses, workflows, and system changes. Must have an understanding of user experience (UX) and conversational design principles. Must have the ability to manage multiple priorities in a fast-moving, innovation-focused environment. Must have a curiosity and continuous-learning mindset to stay current on emerging AI capabilities and best practices. Must be able to work in a team environment, with strong collaborative skills. Must have superior interpersonal skills; ability to get along with diverse personalities; tactful, mature, flexible, respectful. Must be able to work in a general office environment. Must be flexible and able to shift resources and priorities as required. Must be able to complete all assignments with minimal supervision. Should possess a strong commitment to providing excellent service to Truliant's members. Physical Requirements Occasional standing, walking, bending, and stooping required. Must be able to sit at a desk for long periods of time and use a computer. Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds. Education and Background Bachelor's degree required in a relevant field such as Business Administration or Information Systems. An equivalent combination of education and directly applicable work experience may be considered in place of a degree, particularly in AI operations, conversational design, or analytics-focused roles. 2-5 years of experience working with conversational AI platforms, generative AI systems, NLP technologies, or intent-based bot frameworks (e.g., Kore.ai, Dialogflow, Genesys, or similar) required. Demonstrated experience in prompt engineering, AI response tuning, or bot conversation strategy required. Hands-on experience leading or contributing to user acceptance testing (UAT), including test planning, scenario design, execution, and validation required. Experience partnering with technical roles, such as AI engineers, product owners, or solutions architects, to translate business needs into functional requirements required. Background working in financial services, credit unions, banking, customer experience design, or regulated environments is a plus. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa Research is seeking an exceptional Head of Generative AI Researchto lead our strategic research initiatives in generative artificial intelligence. This senior leadership role will drive groundbreaking research across GenAI models, agents, reality applications, and privacy-preserving technologies. You will build and lead a world-class team of researchers, establish Visa as a thought leader in GenAI for commerce and payments, and translate cutting-edge research into transformative products and services. As Head of Generative AI Research, you will shape Visa's GenAI research agenda, collaborate with top academic institutions, publish in premier AI conferences, and work closely with product and engineering teams to deploy GenAI innovations at scale across Visa's global network. Key Responsibilities Research Leadership & Strategy Define and execute Visa's generative AI research strategy across model development, agent systems, reality applications, and privacy technologies Lead research initiatives in large language models (LLMs), multimodal models, diffusion models, and foundation model development Drive innovation in GenAI agents for autonomous decision-making, planning, and reasoning in commerce applications Pioneer research in GenAI reality applications including virtual shopping experiences, digital twins, and immersive commerce Advance privacy-preserving GenAI techniques including federated learning, differential privacy, and secure multi-party computation Team Building & Management Build, mentor, and lead a world-class team of GenAI researchers and scientists Foster a culture of innovation, collaboration, and academic excellence Develop talent through mentorship, training, and career development opportunities Collaborate with recruiting to attract top-tier research talent from academia and industry Research Execution & Innovation Conduct original research in generative AI with applications to payments, commerce, risk management, and customer experience Develop novel GenAI architectures, training methodologies, and evaluation frameworks Create innovative agent systems for intelligent automation, recommendation, and personalization Design privacy-preserving GenAI solutions that protect sensitive financial data while enabling powerful AI capabilities Explore GenAI applications in fraud detection, risk modeling, customer service, and merchant solutions Academic & Industry Collaboration Establish and maintain partnerships with leading universities and research institutions Publish research findings in top-tier AI/ML publications Present at academic conferences, industry forums, and technical symposia Serve on program committees and editorial boards for premier AI venues Contribute to the broader AI research community through open-source projects and collaborations Product & Business Impact Translate research breakthroughs into practical solutions for Visa's products and services Collaborate with product management, engineering, and business teams to identify high-impact research opportunities Prototype and pilot GenAI solutions for real-world deployment Provide technical leadership and guidance on GenAI adoption across Visa Measure and communicate research impact through metrics, demos, and business outcomes Thought Leadership Establish Visa as a leader in responsible and innovative GenAI research Represent Visa Research at industry conferences, media engagements, and public forums Contribute to AI policy discussions, standards development, and ethical AI frameworks Publish technical blogs, whitepapers, and research reports Build Visa's reputation as a destination for world-class GenAI research talent This is a hybrid position.Expectationofdays intheoffice will be confirmed by your Hiring Manager. Qualifications Basic Qualifications 12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD Preferred Qualifications 15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience 10+ years of experience in AI/ML research, with 5+ years in a research leadership role managing researchers and research budgets/resources. Programming proficiency in Python and deep learning frameworks (PyTorch, TensorFlow, JAX), along with a strong mathematical foundation (statistics, optimization, probability). Experience with distributed training, GPU optimization, and large-scale ML infrastructure, including proficiency in cloud platforms (AWS, GCP, Azure) and MLOps practices. Proven track record of impactful research demonstrated by publications in top-tier venues, patents or intellectual property in AI/ML technologies, and contributions to open-source AI projects or frameworks. Experience in financial services, payments, or e-commerce domains, with knowledge of areas like fraud detection, risk modeling, or recommendation systems. Experience collaborating with academic institutions and industry research labs, active external engagement, such as speaking engagements at major AI conferences or editorial board membership/conference organizing experience. Experience with responsible AI, fairness, and AI ethics. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 258,100.00 to 403,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The AI Optimization Analyst is a critical specialist responsible for taking full ownership of the credit union's AI-driven member and staff experiences, directly influencing millions of interactions each year. This role serves as the primary expert on AI agent performance, using strategic analysis of conversational data to enhance accuracy, efficiency, and brand alignment with a goal to continuously improve the member experience and frontline productivity. The candidate works closely with the AI Solutions Architect to bring new use cases to life relative to the bots they are responsible for supporting. Key responsibilities include implementing prompt-engineering best practices, managing tone and ethical guardrails, owning end-to-end user acceptance testing of the bots they are responsible for, and consistently bringing forward innovative, high-impact ideas to expand and strengthen Truliant's AI self-service and internal support capabilities. Essential Functions and Responsibilities Owns and manages the end-to-end performance of the credit union's AI self-service and internal support agents with a primary focus on Kore.ai. Develops and maintains documentation for prompts, workflows, standards, and performance metrics. Analyzes conversational data and system analytics to identify trends, gaps, and improvement opportunities. Implement sand refine prompt-engineering best practices to enhance clarity, accuracy, and efficiency in AI responses. Ensures all AI-generated interactions reflect the credit union's brand voice, service standards, and member-first philosophy. Assists in the process of monitoring and maintaining ethical guardrails, preventing hallucinations, incorrect assumptions, and off-brand behavior. Continuously tunes and optimizes AI agent workflows, response logic, and model-driven capabilities. Partners closely with the AI Solutions Architect to define, prioritize, and bring new AI use cases to life. Designs and executes comprehensive testing plans, including leading UAT efforts to validate and approve all new features, prompts, and conversational flows. Collaborates with business units and frontline teams to understand needs and translate them into AI enhancements. Tracks and reports on KPIs such as containment, accuracy, satisfaction, escalation drivers, and operational impact. Stays informed on AI trends and emerging capabilities, proactively recommending strategic improvements to maximize member and staff value. Other Duties and Responsibilities Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities Must have a strong understanding of conversational AI systems (e.g., AI, NLP, and intent-based bot frameworks). Must have expertise in prompt engineering and the ability to craft clear, effective, and optimized AI instructions. Must have analytical skills to interpret conversational data, identify patterns, and translate insights into actionable improvements. Ability to manage tone, style, and brand voice across AI-generated interactions. Must have the ability to understand all business processes within the credit union and how to integrate AI solutions that improve member experience and organizational efficiency. Must have knowledge of ethical AI principles, including bias prevention, guardrail creation, and hallucination mitigation. Must have experience with UAT processes, including test planning, execution, and validation. Must have strong collaboration and communication skills to work effectively with technical teams, business partners, and frontline staff. Must have the ability to translate business needs into functional AI requirements and conversational design elements. Must have familiarity with analytics platforms (e.g., dashboards, reporting tools, or conversation intelligence systems). Must have a problem-solving mindset, with the ability to diagnose issues and propose creative, scalable solutions. Must have strategic thinking skills to identify new use cases and guide long-term AI evolution. Must have attention to detail, especially in reviewing AI responses, workflows, and system changes. Must have an understanding of user experience (UX) and conversational design principles. Must have the ability to manage multiple priorities in a fast-moving, innovation-focused environment. Must have a curiosity and continuous-learning mindset to stay current on emerging AI capabilities and best practices. Must be able to work in a team environment, with strong collaborative skills. Must have superior interpersonal skills; ability to get along with diverse personalities; tactful, mature, flexible, respectful. Must be able to work in a general office environment. Must be flexible and able to shift resources and priorities as required. Must be able to complete all assignments with minimal supervision. Should possess a strong commitment to providing excellent service to Truliant's members. Physical Requirements Occasional standing, walking, bending, and stooping required. Must be able to sit at a desk for long periods of time and use a computer. Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds. Education and Background Bachelor's degree required in a relevant field such as Business Administration or Information Systems. An equivalent combination of education and directly applicable work experience may be considered in place of a degree, particularly in AI operations, conversational design, or analytics-focused roles. 2-5 years of experience working with conversational AI platforms, generative AI systems, NLP technologies, or intent-based bot frameworks (e.g., Kore.ai, Dialogflow, Genesys, or similar) required. Demonstrated experience in prompt engineering, AI response tuning, or bot conversation strategy required. Hands-on experience leading or contributing to user acceptance testing (UAT), including test planning, scenario design, execution, and validation required. Experience partnering with technical roles, such as AI engineers, product owners, or solutions architects, to translate business needs into functional requirements required. Background working in financial services, credit unions, banking, customer experience design, or regulated environments is a plus. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The AI Optimization Analyst is a critical specialist responsible for taking full ownership of the credit union's AI-driven member and staff experiences, directly influencing millions of interactions each year. This role serves as the primary expert on AI agent performance, using strategic analysis of conversational data to enhance accuracy, efficiency, and brand alignment with a goal to continuously improve the member experience and frontline productivity. The candidate works closely with the AI Solutions Architect to bring new use cases to life relative to the bots they are responsible for supporting. Key responsibilities include implementing prompt-engineering best practices, managing tone and ethical guardrails, owning end-to-end user acceptance testing of the bots they are responsible for, and consistently bringing forward innovative, high-impact ideas to expand and strengthen Truliant's AI self-service and internal support capabilities. Essential Functions and Responsibilities Owns and manages the end-to-end performance of the credit union's AI self-service and internal support agents with a primary focus on Kore.ai. Develops and maintains documentation for prompts, workflows, standards, and performance metrics. Analyzes conversational data and system analytics to identify trends, gaps, and improvement opportunities. Implement sand refine prompt-engineering best practices to enhance clarity, accuracy, and efficiency in AI responses. Ensures all AI-generated interactions reflect the credit union's brand voice, service standards, and member-first philosophy. Assists in the process of monitoring and maintaining ethical guardrails, preventing hallucinations, incorrect assumptions, and off-brand behavior. Continuously tunes and optimizes AI agent workflows, response logic, and model-driven capabilities. Partners closely with the AI Solutions Architect to define, prioritize, and bring new AI use cases to life. Designs and executes comprehensive testing plans, including leading UAT efforts to validate and approve all new features, prompts, and conversational flows. Collaborates with business units and frontline teams to understand needs and translate them into AI enhancements. Tracks and reports on KPIs such as containment, accuracy, satisfaction, escalation drivers, and operational impact. Stays informed on AI trends and emerging capabilities, proactively recommending strategic improvements to maximize member and staff value. Other Duties and Responsibilities Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities Must have a strong understanding of conversational AI systems (e.g., AI, NLP, and intent-based bot frameworks). Must have expertise in prompt engineering and the ability to craft clear, effective, and optimized AI instructions. Must have analytical skills to interpret conversational data, identify patterns, and translate insights into actionable improvements. Ability to manage tone, style, and brand voice across AI-generated interactions. Must have the ability to understand all business processes within the credit union and how to integrate AI solutions that improve member experience and organizational efficiency. Must have knowledge of ethical AI principles, including bias prevention, guardrail creation, and hallucination mitigation. Must have experience with UAT processes, including test planning, execution, and validation. Must have strong collaboration and communication skills to work effectively with technical teams, business partners, and frontline staff. Must have the ability to translate business needs into functional AI requirements and conversational design elements. Must have familiarity with analytics platforms (e.g., dashboards, reporting tools, or conversation intelligence systems). Must have a problem-solving mindset, with the ability to diagnose issues and propose creative, scalable solutions. Must have strategic thinking skills to identify new use cases and guide long-term AI evolution. Must have attention to detail, especially in reviewing AI responses, workflows, and system changes. Must have an understanding of user experience (UX) and conversational design principles. Must have the ability to manage multiple priorities in a fast-moving, innovation-focused environment. Must have a curiosity and continuous-learning mindset to stay current on emerging AI capabilities and best practices. Must be able to work in a team environment, with strong collaborative skills. Must have superior interpersonal skills; ability to get along with diverse personalities; tactful, mature, flexible, respectful. Must be able to work in a general office environment. Must be flexible and able to shift resources and priorities as required. Must be able to complete all assignments with minimal supervision. Should possess a strong commitment to providing excellent service to Truliant's members. Physical Requirements Occasional standing, walking, bending, and stooping required. Must be able to sit at a desk for long periods of time and use a computer. Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds. Education and Background Bachelor's degree required in a relevant field such as Business Administration or Information Systems. An equivalent combination of education and directly applicable work experience may be considered in place of a degree, particularly in AI operations, conversational design, or analytics-focused roles. 2-5 years of experience working with conversational AI platforms, generative AI systems, NLP technologies, or intent-based bot frameworks (e.g., Kore.ai, Dialogflow, Genesys, or similar) required. Demonstrated experience in prompt engineering, AI response tuning, or bot conversation strategy required. Hands-on experience leading or contributing to user acceptance testing (UAT), including test planning, scenario design, execution, and validation required. Experience partnering with technical roles, such as AI engineers, product owners, or solutions architects, to translate business needs into functional requirements required. Background working in financial services, credit unions, banking, customer experience design, or regulated environments is a plus. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Assists in all aspects of monitoring activities related to the USA/FFIEC's Bank Secrecy Act Anti-Money Laundering Examination Manual's guidance. ESSENTIAL FUNCTIONS Maintains current knowledge of U.S. anti-money laundering rules and regulations. Adheres to departments internal policies and procedures. Reviews clients account transactional activities. Requests with the appropriate branch or department members for additional information, when necessary, to assist in the evaluation process. Prepares Case Investigative Write-ups. Perform other duties as assigned. Regular overtime is required, this includes occasional weekend days. QUALIFICATIONS Education: Bachelor's degree in accounting, Business Administration or related field or equivalent experience is preferred. Experience: One year plus of banking experience is preferred. One year plus of BSA/AML/OFAC related experience is preferred. Skills/Ability: Proficient in MS Word and Excel. Proficient written and oral communication skills; ability to communicate effectively. Proficient analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions. Possess good organizational skills and attention to detail. OTHER CONSIDERATIONS Cooperates and works effectively with others; recognizes, supports, and respects others. Results of Bank's BSA/AML examinations will be considered in evaluating the individual's performance. OTHER DETAILS $26.44 - $33.65 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Provide overall analytical support for the department ensuring that Community Reinvestment Act (CRA) loans are correctly identified, evaluated, and maintained. Responsible for the completion of reports that monitor and track CRA performance for small business and community development loans. Assist with participating in CRA service activities and other assignments that contribute to the implementation and maintenance of an effective CRA Compliance Program for the Bank. ESSENTIAL FUNCTIONS Review lending data to identify and qualify loans reportable under the CRA (both small business and community development loans). Input and prepare data into Ncontracts data collection software for internal review and annual submission with precision. Assist in reviewing CRA compliance data that conforms to internal policy and procedures and external regulations. Prepare and maintain Community Development Loans Spreadsheet. Review the Downpayment Assistance Program (DAP) Grants for Director of Community Development/designee's approval. Perform for Director of Community Development/designee's approval the monthly Suspense GL Certification of DAP grants for submission to the Controller's Dept. Coordinate participation in Federal Home Loan Bank Board (FHLB) Workforce Initiative Subsidy for Homeownership (WISH) lending program and review documentation to ensure that loans qualify for reimbursement from the FHLB. Coordinate participation in FHLB's community programs, such as, the Middle-Income Downpayment Assistance, Access to Housing and Economic Assistance for Development (AHEAD), and the Empowering Black Homeownership matching grant program. Monitor reports and assist in the preparation of quarterly reports, self-assessment, and strategic plan. Provide Lending Status Reports for Director of Community Development and regional managers. Assist with the maintenance of CRA information updates - Intranet, Public File, Bulletin, forms and charts. Assist with CRA activity performance tracking in other areas as needed. Complete assigned training courses in a timely manner. QUALIFICATIONS Education: Bachelor's Degree preferably in Business, Accounting, or Finance preferred. Experience: Minimum one year of banking experience required; prior lending experience strongly preferred. Some working knowledge of accounting or commercial loan underwriting. Knowledge of CRA data collection software and SharePoint preferred but not required. Skills & Ability: Strong computer skills; proficient with Microsoft Office products. Good organizational and analytical skills. Good verbal and written communication skills. Highly organized, results-oriented with strong attention to detail and good follow-through skills. Highly enthusiastic and self-motivated. Willingness to work overtime occasionally to accomplish and meet deadlines, and to attend CRA activities. Ability to work offsite to perform service hours and attend CRA activities. Ability to work independently and meet deadlines. OTHER DETAILS $26.44 - $32.69 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

The Financial Crimes Investigator role is primarily responsible for Monitor and review financial and non-financial transactions for fraud and triaging, and appropriately mitigating fraud risk based upon automated alerts, credit union reports, and internal and external escalations. Under the direction of the AVP BSA & Fraud, the Financial Crimes Investigator is responsible for executing and documenting comprehensive and effective investigations of fraud incidents and member claims by collecting evidence, researching activity, and interviewing claimants, witnesses, and victims of fraud and scams. Acts as a first point of contact in responding to both internal and external inquiries made to the CoastHills Credit Union Fraud Department. Maintains regulatory compliance in all mitigation and investigatory actions. Creates and submits SAR reporting to FinCEN as required and supports internal reporting through case and data management as assigned by the Fraud Officer. Works closely with internal partners to understand emerging fraud trends identified by front lines and 1FloD and advises on potential response actions escalating when appropriate. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs. Reviews and monitors consumer and business accounts for unusual or suspicious activity. Responsible for working with and monitoring suspicious items across various complex fraud detection tools and systems. Uses multiple reporting mechanisms to monitor and analyze member transaction data to prevent fraud by identifying suspicious activity patterns across all banking channels and member interfaces. Conducts daily triage of automated, manual, and referred fraud monitoring alerts and reports and performs mitigating actions. Uses a risk-based approach to balance fraud mitigation with a positive member experience. Investigates incidents of suspected financial and non-financial fraud by gathering data from multiple sources, conducting interviews, researching transactions, and analyzing evidence to identify risk, determine credit union financial liability, and provide case resolution. Acts as first point of contact for the department's internal and external inquiries and escalations by email, messaging, and phone to assist in researching potential and actual fraudulent incidents, share best practices, and provide risk alerts. Works proactively with internal partners to deliver ad hoc guidance in fraud incident CU actions and to optimize loss avoidance and recovery strategies across multiple channels. Maintains case documentation in accordance with credit union standards including creating and submitting to the Fraud Officer for review all regulatorily reporting. Conducts time-sensitive investigations of alerted and referred transactions and individuals for suspicious activity, utilizing several internal and external resources, including law enforcement. Counsels members on identity theft and appropriate protection mechanisms; coordinates or assists with recovery of losses due to fraudulent, illegal or improper activities. Escalates complex investigations, internal fraud incidents, and incidents with significant exposure/risk to the CHCU Fraud Officer. Assists in the development and implementation of appropriate policies, procedures, disclosures, notices, and forms to comply with legislative and regulatory changes or new requirements related to fraud prevention or security. Assists with the preparation of monthly reports to keep management informed of fraud related activities. Prepares and submits FinCEN SAR reports to Fraud Officer for regulatory reporting. Maintains direct and current working knowledge of Credit Union policies, procedures, and services. Pursues specialized fraud prevention training to keep abreast of local, state, and federal trends. Maintains current knowledge of the Red Flag Rules, FACT Act, Implementing Rules to the Fair Credit Reporting Act, Bank Secrecy Act and all related anti-money laundering and OFAC regulations. Maintains awareness of and adheres to applicable laws, regulations, and policies. Regularly attends and participates in in-house training. Performs duties as assigned by management and may be assigned to work at any location. COMPETENCIES Critical Thinking Attention to Detail Organization Communication Member Service Orientation Judgment QUALIFICATIONS The qualifications listed below are representative of the knowledge, skill and/or ability required to perform the essential functions of this position. Education and Experience Three or more years increasingly responsible related experience within a financial institution or an investigations environment. Knowledge of credit union operational activities and a variety of federal and state laws and regulations. Certificates, Licenses and Registrations CFE/CFCA Preferred Knowledge Well-rounded background in all aspects of credit union department functions, policies, and procedures. Credit union laws and regulations. Well versed in financial fraud schemes and investigation strategies. Advanced skills with MS Office Suite (Word, PowerPoint, Excel) required, as well as auditing software. Other Skills and Abilities Ability to be bonded. Operates a variety of office equipment, machines, audio/visual equipment and aids, cameras and other digital equipment. Travels, attends, and participates in meetings, seminars, and conferences held before and after normal business hours that may require unaccompanied long-distance travel and overnight lodging. Ability to work a variety of hours, including evenings and weekends. AFFIRMATIVE ACTION/EEO STATEMENT: CoastHills is an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment without regard to race, color, religion, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

The Financial Crimes Analyst I is responsible for ensuring the firm's Financial Crimes compliance. The individual monitors internal controls, documentation and training requirements. * Researches customer information on intelligent banking systems, legal research networks and governmental websites * Identifies patterns and trends consistent with money laundering and/or fraudulent activities * Provides BSA/PATRIOT Act/OFAC, risk assessment, and suspicious activity subject matter expertise to branch personnel and other employees , * Participates in efforts to identify and develop projects/initiatives which promote efficiencies and/or stronger control environments * Maintains current and accurate files of Financial Crimes related materials Qualifications: * 2 years banking experience Skills: * Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be able to do simple math and carry out written instructions * Travel to a variety of locations to perform work and/or attend meetings as required * Work occasionally requires more than 40 hours per week to perform the essential functions of the position * Lifting in an office setting may be required up to 30 lbs. ANBTX strongly encourages candidates that are fluent in English and Spanish to apply. Jobs that specifically require candidates to be bilingual will be posted as a requirement.

WHAT IS THE OPPORTUNITY? Under the direction of the Screening Systems Manager, this colleague is responsible for performing model risk management tasks and responsibilities in support of the Bank's screening models. . Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. Develop new and/or updates to policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? * Supports the Bank's screening models by completing testing and reporting tasks in compliance with the Bank's Enterprise Model Risk Management Policy. * Analyzes and escalates issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. * Identify gaps and deficiencies in related BSA functions, processes, policies and procedures as well as create and implement corrective actions and track gap remediation. * Develops and presents training to assist in gap remediation and required enhancements. * Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. * Completes special projects as assigned. * Attends internal and external meetings, seminars, workshops, etc. to expand professional expertise. * Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * Minimum 5 years of Banking industry experience * Minimum 4 years of experience in a BSA/OFAC specific role (such as those involving KYC, EDD, financial crime investigations, compliance) at a financial institution * ACAMS Current Certified Anti-Money Laundering Specialist (CAMS) Certification *Additional Qualifications* * Model risk management experience * Tuning/testing of financial crimes screening models * Experience with LexisNexis Bridger, Insight, XG or similar screening systems * Working knowledge of banking operations and Bank Secrecy Act/Office of Foreign Assets Control regulations * Experience using Microsoft Word, Excel and Access required. * Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act and Office of Foreign Assets Control required. * Excellent problem solving and analytical skills required. * Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. * Experience with quality control, audit or compliance testing is preferred. * Support Financial Crimes Model Risk Management compliance, including model testing, reporting and data analysis. * Exercises independent judgement in identifying issues and assessing risk * Maintain authoritative knowledge and understanding of laws and regulations, regulatory guidance, policy and procedures for operational functions covered/tested. * Assist risk management team with departmental initiatives and other duties as assigned. * Experience with SQL, Python *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $71,869 - $114,797 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. \#LI-NK1

WHAT IS THE OPPORTUNITY? Under the direction of the BSA Risk Manager, responsible for the periodic BSA internal controls testing function of the of the Bank's BSA risk assessment program. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? * Carries out compliance monitoring, internal controls risk assessments, and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Risk Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. * Works directly with business units and support management as a consultant in the development of business unit's risk self-assessment programs. * Performs scheduled and periodic testing of overall business processes and controls related to the implementation and management of the bank's products and services, including geographic considerations to identify compliance gaps and potential risk exposure. * Analyzes and evaluates compliance risks and recommends changes to policies, procedures, and processes to reasonably ensure risk-based and appropriate controls are instigated and maintained. * Assists in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Also, partners with business units for the development of departmental policy and procedures. * Partners with business units to remediate BSA, AML, OFAC and the USA PATRIOT Act compliance findings identified in risk assessments, internal audits and/or regulatory examinations. * Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. * Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. * Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. * Maintains an up-to-date Master Compliance Audit Follow-up Log for outstanding BSA-related Audit and OCC Examination issues, and the BSA Risk Assessments Open Issues Log. * Integrates activities with other departments to accomplish common goals. * Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. * Participates in and completes bank-wide projects. * Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. * Applies both technical and general business knowledge to resolve the most complex issues in assigned function. * Performs other duties as assigned or requested. * Responsible for performing testing of moderate to complex components of assigned engagements within the Financial Crimes Compliance Monitoring Program and/or Annual Test Plan * Performs review and challenge of self-assurance activities conducted by the First Line of Defense * Assesses controls for design and operating effectiveness in accordance with established policies WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * Minimum 3 years of experience with BSA regulations concerning KYC, EDD, Financial crime investigations and regulatory reporting. * Minimum 3 years experience in a BSA specific role at a financial institution * Current Certified Anti-Money Laundering Specialist (CAMS) Certification *Additional Qualifications* * Working knowledge of banking operations, government regulations, accounting principles and account reconcilement. * Experience using Microsoft Word, Excel and Access required. * Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. * BSA Testing or audit experience preferred. Excellent problem solving and analytical skills required. * Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. * Tableau experience is preferred. * Experience with AML Monitoring Systems such as Actimize is preferred. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $55,000-$95,000. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

WHAT IS THE OPPORTUNITY? Under the direction of the BSA Risk Manager, responsible for the periodic BSA internal controls testing function of the of the Bank's BSA risk assessment program. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? * Carries out compliance monitoring, internal controls risk assessments, and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Risk Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. * Works directly with business units and support management as a consultant in the development of business unit's risk self-assessment programs. * Performs scheduled and periodic testing of overall business processes and controls related to the implementation and management of the bank's products and services, including geographic considerations to identify compliance gaps and potential risk exposure. * Analyzes and evaluates compliance risks and recommends changes to policies, procedures, and processes to reasonably ensure risk-based and appropriate controls are instigated and maintained. * Assists in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Also, partners with business units for the development of departmental policy and procedures. * Partners with business units to remediate BSA, AML, OFAC and the USA PATRIOT Act compliance findings identified in risk assessments, internal audits and/or regulatory examinations. * Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. * Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. * Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. * Maintains an up-to-date Master Compliance Audit Follow-up Log for outstanding BSA-related Audit and OCC Examination issues, and the BSA Risk Assessments Open Issues Log. * Integrates activities with other departments to accomplish common goals. * Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. * Participates in and completes bank-wide projects. * Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. * Applies both technical and general business knowledge to resolve the most complex issues in assigned function. * Performs other duties as assigned or requested. * Responsible for performing testing of moderate to complex components of assigned engagements within the Financial Crimes Compliance Monitoring Program and/or Annual Test Plan * Performs review and challenge of self-assurance activities conducted by the First Line of Defense * Assesses controls for design and operating effectiveness in accordance with established policies WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * Minimum 3 years of experience with BSA regulations concerning KYC, EDD, Financial crime investigations and regulatory reporting. * Minimum 3 years experience in a BSA specific role at a financial institution * Current Certified Anti-Money Laundering Specialist (CAMS) Certification *Additional Qualifications* * Working knowledge of banking operations, government regulations, accounting principles and account reconcilement. * Experience using Microsoft Word, Excel and Access required. * Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. * BSA Testing or audit experience preferred. Excellent problem solving and analytical skills required. * Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. * Tableau experience is preferred. * Experience with AML Monitoring Systems such as Actimize is preferred. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $55,000-$95,000. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

WHAT IS THE OPPORTUNITY? Under the direction of the BSA Risk Manager, responsible for the periodic BSA internal controls testing function of the of the Bank's BSA risk assessment program. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? * Carries out compliance monitoring, internal controls risk assessments, and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Risk Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. * Works directly with business units and support management as a consultant in the development of business unit's risk self-assessment programs. * Performs scheduled and periodic testing of overall business processes and controls related to the implementation and management of the bank's products and services, including geographic considerations to identify compliance gaps and potential risk exposure. * Analyzes and evaluates compliance risks and recommends changes to policies, procedures, and processes to reasonably ensure risk-based and appropriate controls are instigated and maintained. * Assists in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Also, partners with business units for the development of departmental policy and procedures. * Partners with business units to remediate BSA, AML, OFAC and the USA PATRIOT Act compliance findings identified in risk assessments, internal audits and/or regulatory examinations. * Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. * Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. * Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. * Maintains an up-to-date Master Compliance Audit Follow-up Log for outstanding BSA-related Audit and OCC Examination issues, and the BSA Risk Assessments Open Issues Log. * Integrates activities with other departments to accomplish common goals. * Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. * Participates in and completes bank-wide projects. * Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. * Applies both technical and general business knowledge to resolve the most complex issues in assigned function. * Performs other duties as assigned or requested. * Responsible for performing testing of moderate to complex components of assigned engagements within the Financial Crimes Compliance Monitoring Program and/or Annual Test Plan * Performs review and challenge of self-assurance activities conducted by the First Line of Defense * Assesses controls for design and operating effectiveness in accordance with established policies WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * Minimum 3 years of experience with BSA regulations concerning KYC, EDD, Financial crime investigations and regulatory reporting. * Minimum 3 years experience in a BSA specific role at a financial institution * Current Certified Anti-Money Laundering Specialist (CAMS) Certification *Additional Qualifications* * Working knowledge of banking operations, government regulations, accounting principles and account reconcilement. * Experience using Microsoft Word, Excel and Access required. * Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. * BSA Testing or audit experience preferred. Excellent problem solving and analytical skills required. * Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. * Tableau experience is preferred. * Experience with AML Monitoring Systems such as Actimize is preferred. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $55,000-$95,000. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

WHAT IS THE OPPORTUNITY? Under the direction of the BSA Risk Manager, responsible for the periodic BSA internal controls testing function of the of the Bank's BSA risk assessment program. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? * Carries out compliance monitoring, internal controls risk assessments, and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Risk Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. * Works directly with business units and support management as a consultant in the development of business unit's risk self-assessment programs. * Performs scheduled and periodic testing of overall business processes and controls related to the implementation and management of the bank's products and services, including geographic considerations to identify compliance gaps and potential risk exposure. * Analyzes and evaluates compliance risks and recommends changes to policies, procedures, and processes to reasonably ensure risk-based and appropriate controls are instigated and maintained. * Assists in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Also, partners with business units for the development of departmental policy and procedures. * Partners with business units to remediate BSA, AML, OFAC and the USA PATRIOT Act compliance findings identified in risk assessments, internal audits and/or regulatory examinations. * Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. * Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. * Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. * Maintains an up-to-date Master Compliance Audit Follow-up Log for outstanding BSA-related Audit and OCC Examination issues, and the BSA Risk Assessments Open Issues Log. * Integrates activities with other departments to accomplish common goals. * Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. * Participates in and completes bank-wide projects. * Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. * Applies both technical and general business knowledge to resolve the most complex issues in assigned function. * Performs other duties as assigned or requested. * Responsible for performing testing of moderate to complex components of assigned engagements within the Financial Crimes Compliance Monitoring Program and/or Annual Test Plan * Performs review and challenge of self-assurance activities conducted by the First Line of Defense * Assesses controls for design and operating effectiveness in accordance with established policies WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * Minimum 3 years of experience with BSA regulations concerning KYC, EDD, Financial crime investigations and regulatory reporting. * Minimum 3 years experience in a BSA specific role at a financial institution * Current Certified Anti-Money Laundering Specialist (CAMS) Certification *Additional Qualifications* * Working knowledge of banking operations, government regulations, accounting principles and account reconcilement. * Experience using Microsoft Word, Excel and Access required. * Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. * BSA Testing or audit experience preferred. Excellent problem solving and analytical skills required. * Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. * Tableau experience is preferred. * Experience with AML Monitoring Systems such as Actimize is preferred. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $55,000-$95,000. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.