Business Process Analyst Lead
Lead business systems analyst job at City National Bank
*WHAT IS THE OPPORTUNITY?* This role is an opportunity to play an integral role on the Enterprise Fraud Management team. The role requires Fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards, or a channel like digital platforms); understanding the fraud risks and controls in the portfolio; and working with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. The role requires regular executive level communication, a deep understanding of fraud risk, and strong analytical capabilities enabling the identification and remediation of fraud risk.
*WHAT WILL YOU DO?*
* Leverage data to identify current and emerging fraud risks and to design suitable fraud control augmentations.
* Work with business, product, or channel owners to ensure awareness of fraud risks and to influence adoption of fraud controls that are commensurate with risk appetite and client experience expectations. Effective communication of fraud trends and solutions is critical. Key stakeholders include business, technology, and risk partner teams.
* Support new or existing product / channel fraud risk assessments to ensure vulnerabilities are identified and steps are taken to mitigate the risk.
* Develop, disseminate, and present fraud metrics, which enable understanding of risk and the efficacy of implemented solutions.
* Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable and quantifiable improvements.
* Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while understanding and communicating upstream/downstream impact of proposed changes.
* Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities.
* Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals.
* Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization.
* Contribute to ad-hoc assignments and special projects.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelors or equivalent work experience
* Minimum of 8 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work
* Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity
*Additional Qualifications*
* Subject matter expertise in Credit Card and Debit Card fraud preferred.
* Strong analytical and complex problem-solving skills
* Strong interpersonal, verbal, and written communication skills
* Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio
* Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
* Ability to work independently and in a self-directed manner
* Ability to interact with all levels of management
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. #CA-NW.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-NW.
Business Process Analyst Lead
Lead business systems analyst job at City National Bank
*WHAT IS THE OPPORTUNITY?* This role is an opportunity to play an integral role on the Enterprise Fraud Management team. The role requires Fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards, or a channel like digital platforms); understanding the fraud risks and controls in the portfolio; and working with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. The role requires regular executive level communication, a deep understanding of fraud risk, and strong analytical capabilities enabling the identification and remediation of fraud risk.
*WHAT WILL YOU DO?*
* Leverage data to identify current and emerging fraud risks and to design suitable fraud control augmentations.
* Work with business, product, or channel owners to ensure awareness of fraud risks and to influence adoption of fraud controls that are commensurate with risk appetite and client experience expectations. Effective communication of fraud trends and solutions is critical. Key stakeholders include business, technology, and risk partner teams.
* Support new or existing product / channel fraud risk assessments to ensure vulnerabilities are identified and steps are taken to mitigate the risk.
* Develop, disseminate, and present fraud metrics, which enable understanding of risk and the efficacy of implemented solutions.
* Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable and quantifiable improvements.
* Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while understanding and communicating upstream/downstream impact of proposed changes.
* Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities.
* Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals.
* Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization.
* Contribute to ad-hoc assignments and special projects.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelors or equivalent work experience
* Minimum of 8 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work
* Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity
*Additional Qualifications*
* Subject matter expertise in Credit Card and Debit Card fraud preferred.
* Strong analytical and complex problem-solving skills
* Strong interpersonal, verbal, and written communication skills
* Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio
* Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
* Ability to work independently and in a self-directed manner
* Ability to interact with all levels of management
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. #CA-NW.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-NW.
Business Systems Analyst III - Wires (Remote)
Raleigh, NC jobs
This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC, or TX. This position leads system analysis efforts, delivers strategic insight, and acts as a technical expert for business systems within the Bank. Performs at the highest level of service complexity in support of system operations, performance, and usage. Develops advanced solutions and specifications to resolve process issues, which may involve elements of testing and development. Serves as a resource to wider business units or associates and may provide a leadership role for less experienced analysts. This role will interface with business, other application development teams within IT as well as various shared services organizations and infrastructure areas. Position will be part of Foreign Exchange, supporting continued build out of investments, capital markets, cash, and liquidity management capabilities at First Citizens Bank.
Responsibilities
* Data Analysis - Sources, compiles, and interprets data. Performs data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analysis efforts of the work group.
* Identifying Requirements - Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation. Determines and resolves complex factors that affect system processes. Ensures compliance through monitoring and analysis.
* Reporting - Enables strategic insight into business systems through reports to senior management. Evaluates systems based on data analysis, user input, and extensive testing. Conveys patterns, problems, and areas of improvement, and develops process enhancements based on results.
* System Support - Provides expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Handles escalated and complex support issues. Develops and implements modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering expertise on systems and data output.
* Lead engagement with business partners on changing business needs, analyze business requirements, and communicate the system implications of proposed system changes.
* Provide leadership to team members and peers.
Qualifications
Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support
Preferred Qualifications
* More than 10 years of experience working as a business systems analyst in the financial industry (Foreign exchanges, Capital market, Payments, Liquidity, Cash Management, Group Finance, Regulatory Reporting, Product Control etc.)
* Proven track record in business requirements elicitation techniques, translation to functional and non-functional requirements, solutions design, story writing, test planning and change management
* Proven experience in business process reengineering and systems analysis
* Experience working with data management projects having experience in data analysis, data governance, data quality and lineage
* Strong analytical and critical thinking skills, with the ability to analyze business requirements to determine processing flow, user needs, and inter-dependencies of multiple information systems
* Experience in defining test strategy and writing test cases
* Experience in SDLC and Agile methodologies
* Excellent verbal and written communication skills; history of active engagement with business product partners and stakeholders, and Wires Operations partners
* Systems knowledge of financial instruments like USD Wires and International Wires is a plus
* Experience with or exposure to any of the following is a plus: GFX, Swift, AWS, PayPlus, Payments Manager, PGIS
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
Business Systems Analyst III - Enterprise Payments (Remote)
Raleigh, NC jobs
This is a remote role that may only be hired in the following location(s): AZ, FL GA, NC and TX. This position leads system analysis efforts, delivers strategic insight, and acts as a technical expert for business systems within the Bank. Performs at the highest level of service complexity in support of system operations, performance, and usage. Develops advanced solutions and specifications to resolve process issues, which may involve elements of testing and development. Serves as a resource to wider business units or associates and may provide a leadership role for less experienced analysts. This role will interface with business, other application development teams within IT as well as various shared services organizations and infrastructure areas. Position will be part of Foreign Exchange, supporting continued build out of investments, capital markets, cash, and liquidity management capabilities at First Citizens Bank.
Responsibilities
* Data Analysis - Sources, compiles, and interprets data. Performs data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analysis efforts of the work group.
* Identifying Requirements - Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation. Determines and resolves complex factors that affect system processes. Ensures compliance through monitoring and analysis.
* Reporting - Enables strategic insight into business systems through reports to senior management. Evaluates systems based on data analysis, user input, and extensive testing. Conveys patterns, problems, and areas of improvement, and develops process enhancements based on results.
* System Support - Provides expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Handles escalated and complex support issues. Develops and implements modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering expertise on systems and data output.
* Lead engagement with business partners on changing business needs, analyze business requirements, and communicate the system implications of proposed system changes.
* Manage and coordinate the initial assessment, analysis, requirements, development, testing and implementation of incremental enhancements/change requests and other minor releases.
* Responsible for serving as a liaison with the business owners to lead and facilitate the elicitation and prioritization of business initiatives and business requirements including but not limited to 3rd party vendor interface design, user interface specifications and report design.
* Convert application designs into data model and interface/data mapping specifications
* Work closely with developers to understand data structures, data sources and systematic processes during system development
* Advanced knowledge and analytical skills of systems integration through Web services, ETL, etc.
* Proactively and continuously look for systematic and data integrity issues across multiple systems to prioritize and fix
* Manage and provide support for system production issues, change requests and maintenance
* Solid written and verbal communication and problem-solving skills are mandatory, along with an orientation to detail and deadlines.
* Must be able to work in phases of systems analysis and data analysis. Communicates status, prioritizes requirements, influences and obtains approval for requirement documentation. Will be expected to guide and recommend process and system solutions to business owners.
Qualifications
Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operational Support
Preferred Qualifications
* 6-8 years of experience working as a business systems analyst in the financial industry (Payments, Liquidity, Cash Management, Group Finance, Regulatory Reporting, Product Control etc.) -
* Proven track record in business requirements elicitation techniques, translation to functional and non-functional requirements, solutions design, story writing, test planning and change management
* Proven experience in business process reengineering and systems analysis
* Experience working with data management projects having experience in data analysis, data governance, data quality and lineage
* Strong analytical and critical thinking skills, with the ability to analyze business requirements to determine processing flow, user needs, and inter-dependencies of multiple information systems
* Experience in defining test strategy and writing test cases
* Experience in SDLC and Agile methodologies
* Excellent verbal and written communication skills; history of active engagement with business partners and stakeholders
* Functional knowledge on Payment Gateways for Swift & FED, Payment Sanctions screening, Payment Fraud systems, Payment Workflow Management systems, Foreign Exchange, Trade Finance, and Treasury
* Strong SQL skills: ability to write complex and effective SQL queries
* Technical Acumen with good understanding of API, Messaging infrastructure, Distributed computing, System Integration patterns, event stream processing, micro-services and cloud native development
* Analyze and translate complex requirements into a functional system design
* Experience in data analytics and capable of digging into data
* Experience juggling multiple projects and tasks
* Rapid absorption of new information or new domain knowledge. Quick learner - able to pick up new concepts, methods and obtain deep understanding of systems and interface
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
Business Systems Analyst (Oracle Cloud Financials-AP/FA/PA)
Remote
We are seeking a highly skilled Functional Consultant with primary expertise in Oracle cloud Financials Subledgers like Accounts Payable, Fixed Assets, Payments and Project accounting cloud service and secondary experience in Oracle Cloud Financials General Ledger and AHCS.
This role requires close collaboration with business stakeholders, technical teams, and end-users to analyze, design, implement, and support financial systems.
Responsible for facilitating complex projects from proposal through post-implementation. Participates in meetings with lines of business to identify their requirements in how an application looks and feels to the end user; provides feedback on them. Serves as project lead to ensure test plans and specifications are completed in a timely basis and project meets established milestones.
Primary Responsibilities:
Analyze and gather business requirements related to Oracle Subledgers: Accounts Payable (AP), Fixed Assets (FA), Payments, and Project Accounting (PA) modules.
Configure and maintain Oracle Subledgers AP, FA, Payments, and PA modules within the Oracle Cloud ERP environment.
Design and document functional specifications for customizations, reports, and system integrations.
Collaborate with technical teams to ensure successful solution delivery.
Support month-end and year-end financial close activities.
Conduct system testing, user acceptance testing (UAT), and end-user training.
Troubleshoot and resolve functional issues in Oracle Subledgers AP, FA, Payments, and PA modules.
Ensure compliance with accounting regulations and financial reporting standards.
Provide post-implementation support and drive continuous process improvements.
Prepare well-documented functional specifications for assigned projects, test plans, test scripts, and execution of test scripts.
Conduct research and analysis of complex data to ensure accuracy in functional design of assigned projects.
Serve as mentor to less experienced staff, assisting in application training, research analysis, and project methodology consultation.
Schedule and facilitate project team meetings; document and distribute meeting minutes as applicable.
Meet with business clients to discuss requested application changes related to enterprise-wide initiatives, compliance/regulatory requirements, contractual obligations, or system maintenance (BAU).
Participate in design discussions and ensure delivery of required functional specifications.
Participate in meetings with lines of business to identify application requirements and provide feedback to ensure technology solutions support customer needs.
Review business requirements with technology teams to ensure understanding of project scope.
Coordinate and provide estimates for complex projects and complete estimates for assigned components, including timelines and project phases.
Serve as subject matter expert to advise on application impacts from enterprise-wide initiatives such as acquisitions or major product/service changes.
May serve as Test Coordinator for large project initiatives involving multiple applications.
Education and Experience Required:
Combined minimum of 8 years' combined higher education and/or operational/business analytics/systems development experience
Excellent verbal and written communication skills
Excellent organizational skills
Excellent time management skills
Excellent lateral thinking skills
Excellent problem-solving skills
Prior experience multitasking for various components of complex projects.
Prior experience coordinating between applications and business units.
Prior experience working in a team environment as well as autonomously.
Education and Experience Preferred:
Bachelor's degree
Subject matter expert in business with knowledge or experience utilizing application/system being supported.
Proven mentoring and leadership capabilities
Ability to recognize project milestones and delivery dates.
Ability to recommend and implement solutions.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $103,000.00 - $171,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of America
Auto-ApplyBusiness Systems Consultant - API (Remote)
Raleigh, NC jobs
This is a remote role that may be hired in several markets across the United States. This position provides consultative technical expertise for middleware and integration solutions within the Bank. This individual will play a critical role in driving stakeholder alignment, accelerating momentum across cross-functional teams, and supporting the development of common practices and governance frameworks that enable application teams to focus on delivery.
Responsibilities
Stakeholder Engagement & Momentum Building
* Act as a catalyst for progress by fostering alignment across business, technology, and architecture teams.
* Drive traction on enterprise initiatives by facilitating workshops, clarifying priorities, and removing blockers.
* Translate complex architectural goals into digestible, actionable plans for diverse stakeholder groups.
Enterprise Middleware and Integrations
* Partner with product owners, developers, architects and cross-functional teams to identify, understand and business capability needs and associated roadmap
* Support the rollout of middleware solutions and platforms/tools, ensuring alignment with enterprise architecture principles in support of business capability needs.
Enterprise Architecture Alignment
* Collaborate with enterprise architecture leadership to implement common practices and governance models.
* Ensure business systems analysis efforts and associated solutions are aligned with the enterprise's Target Operating Models (TOMs) and strategic goals.
Requirements Gathering & Analysis
* Elicit, document, and validate business and technical requirements for middleware-related initiatives and broader architectural efforts.
* Analyze current-state systems and processes to identify gaps, inefficiencies, and opportunities for improvement.
Documentation & Communication
* Create clear, concise documentation including process flows, use cases, data mapping and business requirements.
* Communicate effectively with technical and non-technical audiences to ensure shared understanding and buy-in.
Qualifications
Bachelor's Degree and 10 years of experience in Information Technology
OR
High School Diploma or GED and 14 years of experience in Information Technology
Preferred qualifications:
* Demonstrated technical acumen with prior hands-on experience as a developer/Senior Analyst, enabling effective navigation of technical requirements and conversations.
* Strong understanding of middleware technologies (e.g., API platforms, messaging tools, API gateways) and associate integration patterns.
* Proven ability to drive stakeholder engagement and build momentum in complex, matrixed organizations.
* Strong understanding of enterprise architecture principles and frameworks.
* Exceptional communication and facilitation skills-able to translate technical concepts for non-technical audiences.
* Experience supporting large-scale transformation initiatives is a plus.
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
If hired in North Carolina, the base pay for this position is generally between $137,640 and $180,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
This job posting has been extended until January 23, 2026.
#LI-JM1
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
Senior Business Systems Analyst - Pega (Remote)
Raleigh, NC jobs
This is a remote role that may be hired in several markets across the United States. We are seeking a highly skilled Senior Business System Analyst (BSA) with deep expertise in Pega technology to join our digital transformation and automation team. This role requires a strategic thinker who can bridge the gap between business needs and technical solutions, ensuring Pega-driven workflows, applications, and processes deliver measurable business value. The Senior BSA will play a pivotal role in gathering and analyzing requirements, designing solutions, creating mockups and flows, and working closely with cross-functional teams to deliver scalable and future-ready systems.
Responsibilities
* Act as a liaison between business stakeholders, technology teams, and vendors, ensuring alignment of business goals with Pega-based solutions.
* Lead requirement gathering sessions, workshops, and process mapping to capture both functional and non-functional requirements.
* Create detailed business requirement documents (BRDs), functional specifications, user stories, epics, and acceptance criteria.
* Design and validate flows, mockups, wireframes, and prototypes using industry-standard tools (e.g., Visio, Figma, Balsamiq, Pega App Studio).
* Utilize JIRA and Azure DevOps (ADO) for backlog management, sprint planning, and tracking delivery progress.
* Partner with solution architects and developers to ensure requirements are implemented accurately and within Pega best practices.
* Support testing strategy: assist with UAT planning, defect triaging, and validation of system functionality against requirements.
* Drive continuous improvement by identifying automation opportunities, process optimization, and reusability within Pega.
* Provide thought leadership on industry trends, Pega capabilities, and best practices for digital process automation.
Qualifications
Bachelor's Degree and 6 years of experience in Systems Support, or Analytics, or Operational Support
OR
High School Diploma or GED and 10 years of experience in Systems Support, or Analytics, or Operational Support
Preferred Qualifications:
* 6+ years of experience as a Business System Analyst or similar role focused on Pega technology (PRPC, Customer Decision Hub, Case Management, etc.).
* Strong knowledge of business process modeling, workflow automation, and rules-based decisioning.
* Expertise in creating flows, mockups, wireframes, and process diagrams using tools such as Visio, Figma, Balsamiq, Lucidchart, or equivalent.
* Hands-on experience with JIRA and Azure DevOps (ADO) for agile project execution.
* Proven ability to translate complex business needs into clear technical requirements.
* Strong facilitation skills with the ability to lead workshops and communicate effectively across business and IT teams.
* Experience in banking, financial services, or digital automation programs preferred.
* Pega Business Architect or related Pega certifications are highly desirable.
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
This job posting has been extended until December 29, 2025.
If hired in North Carolina, the base pay for this position is generally between $111,913 and $130,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
#LI-JM1
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
Business Process Analyst Lead
Lead business systems analyst job at City National Bank
*WHAT IS THE OPPORTUNITY?* This role is an opportunity to play an integral role on the Enterprise Fraud Management team. The role requires Fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards, or a channel like digital platforms); understanding the fraud risks and controls in the portfolio; and working with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. The role requires regular executive level communication, a deep understanding of fraud risk, and strong analytical capabilities enabling the identification and remediation of fraud risk.
*WHAT WILL YOU DO?*
* Leverage data to identify current and emerging fraud risks and to design suitable fraud control augmentations.
* Work with business, product, or channel owners to ensure awareness of fraud risks and to influence adoption of fraud controls that are commensurate with risk appetite and client experience expectations. Effective communication of fraud trends and solutions is critical. Key stakeholders include business, technology, and risk partner teams.
* Support new or existing product / channel fraud risk assessments to ensure vulnerabilities are identified and steps are taken to mitigate the risk.
* Develop, disseminate, and present fraud metrics, which enable understanding of risk and the efficacy of implemented solutions.
* Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable and quantifiable improvements.
* Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while understanding and communicating upstream/downstream impact of proposed changes.
* Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities.
* Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals.
* Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization.
* Contribute to ad-hoc assignments and special projects.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelors or equivalent work experience
* Minimum of 8 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work
* Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity
*Additional Qualifications*
* Subject matter expertise in Credit Card and Debit Card fraud preferred.
* Strong analytical and complex problem-solving skills
* Strong interpersonal, verbal, and written communication skills
* Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio
* Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
* Ability to work independently and in a self-directed manner
* Ability to interact with all levels of management
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. #CA-NW.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-NW.
Investment Management Governance Office Business Analyst
Lead business systems analyst job at City National Bank
WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs.
WHAT WILL YOU DO?
* Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues.
* Analyze, evaluate and periodically review current risk management practices relating to RNDIP activities across the organization, including activities at network affiliates. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices.
* Monitor activities of the network affiliates for adherence to CNB's networking agreements and RNDIP policies and procedures
* Analyze and evaluate RNDIP data (e.g. Network Affiliate Continuous Monitoring Questionnaires, RNDIP sales activity dashboards, monthly reconciliation of RNDIP referral activity to systems of record, etc.), and provide insight to the practical impacts/implications to the impacted business line and/or Network Affiliate.
* Support development of reporting associated with RNDIP activities to appropriate governance committees.
* Track completion of required training for RNDIP programs across LOBs.
* Support execution of activities described in the RNDIP Program Procedure, including completion of annual RNDIP risk assessment summary.
* Support audit and examination activities.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree
* Minimum 3 years within or related to financial services
*Additional Qualifications*
* 3+ years in a role requiring complex problem solving
* Investment product knowledge preferred
* Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
* Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses
* Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
* Proficiency with MS Excel and PowerPoint
* Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
* An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams
* Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional
* Operate well under stress, even faced with tight timelines for ambitious deliverables
* Excellent relationship and stakeholder management skills
* Be able to handle uncertainty well, and are able to simplify complexity
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $37.96 - $60.64 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Investment Management Governance Office Business Analyst
Lead business systems analyst job at City National Bank
WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs.
WHAT WILL YOU DO?
* Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues.
* Analyze, evaluate and periodically review current risk management practices relating to RNDIP activities across the organization, including activities at network affiliates. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices.
* Monitor activities of the network affiliates for adherence to CNB's networking agreements and RNDIP policies and procedures
* Analyze and evaluate RNDIP data (e.g. Network Affiliate Continuous Monitoring Questionnaires, RNDIP sales activity dashboards, monthly reconciliation of RNDIP referral activity to systems of record, etc.), and provide insight to the practical impacts/implications to the impacted business line and/or Network Affiliate.
* Support development of reporting associated with RNDIP activities to appropriate governance committees.
* Track completion of required training for RNDIP programs across LOBs.
* Support execution of activities described in the RNDIP Program Procedure, including completion of annual RNDIP risk assessment summary.
* Support audit and examination activities.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree
* Minimum 3 years within or related to financial services
*Additional Qualifications*
* 3+ years in a role requiring complex problem solving
* Investment product knowledge preferred
* Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
* Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses
* Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
* Proficiency with MS Excel and PowerPoint
* Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
* An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams
* Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional
* Operate well under stress, even faced with tight timelines for ambitious deliverables
* Excellent relationship and stakeholder management skills
* Be able to handle uncertainty well, and are able to simplify complexity
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $37.96 - $60.64 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Investment Management Governance Office Business Analyst
Lead business systems analyst job at City National Bank
WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs.
WHAT WILL YOU DO?
* Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues.
* Analyze, evaluate and periodically review current risk management practices relating to RNDIP activities across the organization, including activities at network affiliates. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices.
* Monitor activities of the network affiliates for adherence to CNB's networking agreements and RNDIP policies and procedures
* Analyze and evaluate RNDIP data (e.g. Network Affiliate Continuous Monitoring Questionnaires, RNDIP sales activity dashboards, monthly reconciliation of RNDIP referral activity to systems of record, etc.), and provide insight to the practical impacts/implications to the impacted business line and/or Network Affiliate.
* Support development of reporting associated with RNDIP activities to appropriate governance committees.
* Track completion of required training for RNDIP programs across LOBs.
* Support execution of activities described in the RNDIP Program Procedure, including completion of annual RNDIP risk assessment summary.
* Support audit and examination activities.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree
* Minimum 3 years within or related to financial services
*Additional Qualifications*
* 3+ years in a role requiring complex problem solving
* Investment product knowledge preferred
* Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
* Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses
* Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
* Proficiency with MS Excel and PowerPoint
* Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
* An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams
* Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional
* Operate well under stress, even faced with tight timelines for ambitious deliverables
* Excellent relationship and stakeholder management skills
* Be able to handle uncertainty well, and are able to simplify complexity
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $37.96 - $60.64 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Business Systems Analyst II
Lead business systems analyst job at City National Bank
WHAT IS THE OPPORTUNITY? Serve as the business expert for the development, maintenance, training, regulatory compliance and support of all processes related to the residential lending systems. Design, test, and implement system enhancements and provide technical production support for end-users. Coordinate with line of business for project implementation and oversee all required post-implementation tasks to ensure business line satisfaction.
WHAT WILL YOU DO?
* Determine business line system needs and objectives and consults with business line regarding problems with current business applications or systems, enhancements, or new functionality.
* Prepare business and system requirements for maintenance/enhancements and present recommendations to division management.
* Gather information and write business/system requirements, build workflows, develop and code documents and supports the Residential Lending division for trouble shooting
* Conduct all user and quality assurance testing on systems and conduct maintenance testing. Develop test scripts to quality control all changes. Interact with software vendors and BATS to implement software enhancements.
* Collaborate with external departments, including but not limited to Credit Administration, BATS, Legal, and Product Management, to create and implement documents, products and services as they relate to the system application.
* Provide system application support to end-users and effectively troubleshoot system application problems. Make system configuration changes or coordinate changes with vendors or BATS to correct identified problems.
* Prepare documentation on system enhancements and communicate key system changes to the training department.
* Complies fully with all Bank Administrative, Operational and Credit policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Minimum 4 years experience as business analyst or operations analyst specifically supporting loan origination systems.
* Minimum 4 years experience hands-on system design, testing, and production support including writing business requirements and conducting user acceptance testing.
* Minimum 4 years experience working in the financial industry required with focus on consumer and mortgage lending.
*Additional Qualifications*
* Excellent analytical and problem-solving skills.
* Prior mortgage experience from point of sale to servicing.
* Understanding of federal/state regulatory policies and procedures.
* Thorough knowledge software development and maintenance methodologies including quality assurance and business cycle testing.
* Ability to develop detailed, clearly written business requirements and system/process workflows.
* Experience with planning, designing, and execution of user acceptance testing.
* Intermediate to advanced proficiency in MS Word, Excel, PowerPoint, and Visio.
* Working knowledge of agile/scrum practices.
* Proven ability to lead projects and initiatives to achieve desired business results.
* Strong attention to detail and possess exceptional organizational skills.
* Excellent verbal and written communications skills.
* College degree preferred.
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Investment Management Governance Office Senior Business Analyst
Lead business systems analyst job at City National Bank
WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs.
WHAT WILL YOU DO?
* Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues.
* Analyze, evaluate and periodically review current risk management practices relating to Fiduciary activities across the organization. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices.
* Monitor Fiduciary activities for adherence to CNB's policies and procedures, including ongoing review of Fiduciary committee charters and reporting.
* Analyze and evaluate data presented to Fiduciary committees to 1) identify reporting gaps and 2) ensure Fiduciary data accuracy and completeness, including data provided by applicable advisers/sub-advisers.
* Support development of reporting associated with Fiduciary activities to appropriate governance committees.
* Support execution of activities described in the Investment Management Policy, including adherence to related policies and procedures.
* Support audit and examination activities.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 5 years within or related to financial services
*Additional Qualifications*
* Knowledge of OCC Reg 9
* 5 years in a role requiring complex problem solving
* Investment product knowledge preferred
* Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
* Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses
* Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
* Proficiency with MS Excel and PowerPoint
* Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
* An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams
* Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional
* Operate well under stress, even faced with tight timelines for ambitious deliverables
* Excellent relationship and stakeholder management skills
* Be able to handle uncertainty well, and are able to simplify complexity
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Investment Management Governance Office Senior Business Analyst
Lead business systems analyst job at City National Bank
WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs.
WHAT WILL YOU DO?
* Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues.
* Analyze, evaluate and periodically review current risk management practices relating to Fiduciary activities across the organization. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices.
* Monitor Fiduciary activities for adherence to CNB's policies and procedures, including ongoing review of Fiduciary committee charters and reporting.
* Analyze and evaluate data presented to Fiduciary committees to 1) identify reporting gaps and 2) ensure Fiduciary data accuracy and completeness, including data provided by applicable advisers/sub-advisers.
* Support development of reporting associated with Fiduciary activities to appropriate governance committees.
* Support execution of activities described in the Investment Management Policy, including adherence to related policies and procedures.
* Support audit and examination activities.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 5 years within or related to financial services
*Additional Qualifications*
* Knowledge of OCC Reg 9
* 5 years in a role requiring complex problem solving
* Investment product knowledge preferred
* Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
* Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses
* Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
* Proficiency with MS Excel and PowerPoint
* Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
* An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams
* Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional
* Operate well under stress, even faced with tight timelines for ambitious deliverables
* Excellent relationship and stakeholder management skills
* Be able to handle uncertainty well, and are able to simplify complexity
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Investment Management Governance Office Senior Business Analyst
Lead business systems analyst job at City National Bank
WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs.
WHAT WILL YOU DO?
* Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues.
* Analyze, evaluate and periodically review current risk management practices relating to Fiduciary activities across the organization. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices.
* Monitor Fiduciary activities for adherence to CNB's policies and procedures, including ongoing review of Fiduciary committee charters and reporting.
* Analyze and evaluate data presented to Fiduciary committees to 1) identify reporting gaps and 2) ensure Fiduciary data accuracy and completeness, including data provided by applicable advisers/sub-advisers.
* Support development of reporting associated with Fiduciary activities to appropriate governance committees.
* Support execution of activities described in the Investment Management Policy, including adherence to related policies and procedures.
* Support audit and examination activities.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 5 years within or related to financial services
*Additional Qualifications*
* Knowledge of OCC Reg 9
* 5 years in a role requiring complex problem solving
* Investment product knowledge preferred
* Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
* Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses
* Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
* Proficiency with MS Excel and PowerPoint
* Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
* An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams
* Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional
* Operate well under stress, even faced with tight timelines for ambitious deliverables
* Excellent relationship and stakeholder management skills
* Be able to handle uncertainty well, and are able to simplify complexity
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Dividend Servicing Lead Business Analyst
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
not available for immigration sponsorship.
GENERAL FUNCTION: Lead liaison between line of business (LOBs), operational support and information technology. Responsible for analyzing non-standard business and user needs, document requirements, and resolve complex system problems. Coordinates development and support for new and existing applications. Possesses a sound understanding of business systems and industry requirements. Acts as a team leader for assigned projects. Partners with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams. Coordinates business requirements definition, development, testing, implementation and support for new and existing systems. Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions. Oversees enhancements in order to maintain productivity and efficiency.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Functions as the liaison between the business line, operations, and the technical areas throughout the project cycle.
Acts as team leader for projects.
Possesses strong knowledge of the business line, including the business plan, products, process and revenue streams.
Plays a key role in the planning, testing, and implementation of system enhancements and conversions. Ensure system enhancements follow the appropriate IT guidelines, meet or exceed user requirements, and are completed in a timely fashion. May performproject leader role for projects.
Identifies system enhancements, documents business needs and determines development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements.
Reviews operational procedures and methods and recommends changes for improvement with an emphasis on automation and efficiency.
Provides input into the creation of detailed project plans, work assignments, target dates and their aspects of assigned projects.
Provides guidance and context in prioritizing and determining complexity of problems and requests.
Partners with the technical areas in the research and resolution of system and process problems.
Identifies, researches, and analyzes production problems develops solutions, and resolves problems.
Works with programming resources (in house and third party) to ensure development work is completed to specification.
May perform some aspects of Project Management including but not limited to Approval gathering, Readiness Assessments, and other artifacts and controls.
Other duties as required.
SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
MINIMUM KNOWLEDGE, SKILLS AND ABILITES REQUIRED:
Bachelor's Degree or equivalent work experience.
Minimum 5 years work experience in banking, financial services or related experience.
Minimum 3 years of project management experience. Six Sigma Green Belt or PMP preferred.
Proven leadership experience in areas of operations, manufacturing or quality.
Possesses a broad understanding of business systems and industry requirements.
Ability to present to senior leadership on sensitive subject matters.
Ability to facilitate large groups toward the Development of common solutions.
Exceptional verbal, written, and presentation communication skills.
Ability to multi-task and be flexible.
Ability to Manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
Proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint, Access, Visio).
#LI-EG1
Dividend Servicing Lead Business Analyst
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyProject Manager IV - Operational Resilience Governance Analyst
Lead business systems analyst job at City National Bank
WHAT IS THE OPPORTUNITY? The role of the Project Manager is to plan, execute, and finalize Bank projects according to timelines, milestone events and within budget. This includes acquiring resources, capacity planning and coordinating and motivating all project team members, contractors and or consultants to flawlessly complete project deliverables. Project Managers help define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its life cycle. City National Bank Project Managers must adhere to the CNB Project Management Lifecycle Methodology.
WHAT WILL YOU DO?
* Assembles project team, assigns individual responsibilities, identifies appropriate resources needed, and develops schedule to ensure timely completion of project and meeting deadlines of project.
* Participates in meeting activities to identify project goals and gain consensus on project steps, schedule and implementation procedures; fosters cooperation and involvement of support team.
* Interviews colleagues/client to identify and analyze needs; develops project plan and provides input to recommendations for request/problem resolution.
* Identifies internal and/or external resources to ensure successful project completion.
* Monitors development activities relating to meeting project objectives, budget, quality standards and schedule.
* Manages several projects of varying size concurrently and consults with all levels of management which may require coordinating activities across multiple departments and/or divisions.
* Prepares project status reports; makes alterations in project plan as needed.
* Fosters and maintains good relationships with colleagues/clients to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice throughout project duration.
* Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. FFIEC, Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
* Completes all required training.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 5 years experience managing complex projects involving a large team.
* Minimum 5 years banking or financial industry experience.
* Minimum 5 years experience in Treasury Services/Cash Management
* Minimum 7 years project manager or equivalent consulting experience with strong strategic management and planning expertise -CLC
*Additional Qualifications*
* Bachelor's degree preferred
* Must be extremely knowledgeable in all aspects of project methodology, management tools and techniques across all project activities.
* Solid understanding and planning skills in all aspects of a system/business project lifecycle, i.e. enhancements, user requirements, application configuration
* Ability to identify excessive cycle time and/or costs and develop alternative courses of action associated with the project's life-cycle
* Demonstrated tract record of delivering positive results in project work, including high quality implementations, cost savings, revenue enhancements and within time and budgetary constraints
* Ability to manage resources directly and through cross functional teams
* Full conversant on issues and current trends as they relate to the banking industry's continuity and operational resilience requirements
* Ability to set and develop strategic goals and techniques for a project and effectively communicate this to all project team members
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Project Manager IV - Operational Resilience Governance Analyst
Lead business systems analyst job at City National Bank
WHAT IS THE OPPORTUNITY? The role of the Project Manager is to plan, execute, and finalize Bank projects according to timelines, milestone events and within budget. This includes acquiring resources, capacity planning and coordinating and motivating all project team members, contractors and or consultants to flawlessly complete project deliverables. Project Managers help define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its life cycle. City National Bank Project Managers must adhere to the CNB Project Management Lifecycle Methodology.
WHAT WILL YOU DO?
* Assembles project team, assigns individual responsibilities, identifies appropriate resources needed, and develops schedule to ensure timely completion of project and meeting deadlines of project.
* Participates in meeting activities to identify project goals and gain consensus on project steps, schedule and implementation procedures; fosters cooperation and involvement of support team.
* Interviews colleagues/client to identify and analyze needs; develops project plan and provides input to recommendations for request/problem resolution.
* Identifies internal and/or external resources to ensure successful project completion.
* Monitors development activities relating to meeting project objectives, budget, quality standards and schedule.
* Manages several projects of varying size concurrently and consults with all levels of management which may require coordinating activities across multiple departments and/or divisions.
* Prepares project status reports; makes alterations in project plan as needed.
* Fosters and maintains good relationships with colleagues/clients to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice throughout project duration.
* Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. FFIEC, Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
* Completes all required training.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 5 years experience managing complex projects involving a large team.
* Minimum 5 years banking or financial industry experience.
* Minimum 5 years experience in Treasury Services/Cash Management
* Minimum 7 years project manager or equivalent consulting experience with strong strategic management and planning expertise -CLC
*Additional Qualifications*
* Bachelor's degree preferred
* Must be extremely knowledgeable in all aspects of project methodology, management tools and techniques across all project activities.
* Solid understanding and planning skills in all aspects of a system/business project lifecycle, i.e. enhancements, user requirements, application configuration
* Ability to identify excessive cycle time and/or costs and develop alternative courses of action associated with the project's life-cycle
* Demonstrated tract record of delivering positive results in project work, including high quality implementations, cost savings, revenue enhancements and within time and budgetary constraints
* Ability to manage resources directly and through cross functional teams
* Full conversant on issues and current trends as they relate to the banking industry's continuity and operational resilience requirements
* Ability to set and develop strategic goals and techniques for a project and effectively communicate this to all project team members
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
IT Risk & Control Senior Analyst
Lead business systems analyst job at City National Bank
WHAT IS THE OPPORTUNITY? The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and analytic techniques to create recommendations and directions for cyber risk mitigation in a complex technical environment. ITRM Security Senior Analyst will conduct fit for purpose review and challenges of internal IT controls to ensure consistency with internal policies and standards. Additionally, conduct process/risk/control (PRC) reviews to evaluate and overall control program effectiveness in mitigating risk. The ITRM Senior Analyst's goal is to create actionable information for IT and business leadership, and to provide objective assessment of cyber security controls for auditors, regulators and external parties. This requires routinely performing review and challenge reviews against 1LOD testing practices specific to T&I controls, authoring detailed reports and gathering metrics ensure stakeholders receive accurate and complete information. The ITRM Senior Analyst keeps abreast of external cyber security trends, technologies and cyber risk management approaches, and often works with other teams on cyber risk-related initiatives to provide subject-matter recommendations and guidance to achieve a posture within the bank's overall risk appetite. This is an advanced senior professional with wide range of experience who uses professional concepts and to resolve complex issues in creative and effective ways. Serves as an expert in own discipline or area of specialization, works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
WHAT WILL YOU DO?
* Perform fit for purpose review and challenges specific to IT (T&I) controls tested by 1LOD Testing team against Governing Principles and applicable Policies and Standards. Reviews are specific to Test of Design (ToD) and Test of Effectiveness (ToE).
* Provide guidance to 1LOD colleagues to ensure testing practices meet internal standards.
* Conduct Process/Risk and Control (PRC) reviews against IT control descriptions to ensure they meet requirements.
* Support regulatory requirements and deliverables as needed.
* Define analysis objectives, collect data from internal and external sources, and evaluate/analyze data to provide objective information on cyber risks for IT and business management with both summary and detailed reporting
* Participate in other projects and duties as needed or requested
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum of 12 years' experience in Information/Cyber Security field
* Minimum of 6 years' experience in cyber security operations, incident response, IT risk management or investigations
*Additional Qualifications*
* Demonstrated experience analyzing IT control testing attributes and evidence to properly evaluate and conclude control effectiveness
* Prior IT Control Audit experience is strongly preferred
* Experience in banking/financial industry specific to technology is strongly preferred
* Demonstrated knowledge of financial regulation and control frameworks applicable to cyber security or IT risk
* Demonstrated experience with Industry or subject specific analysis or assessment frameworks is highly desired (FAIR, NIST CSF, etc.)
* Demonstrated knowledge of cyber security landscape -- threats, trends, technologies
* Excellent communication and interpersonal skills. Including a strong ability to create positive and professional business relationships with internal clients.
* Strong commitment to working as a team and providing excellent customer service.
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
\#CA-DK
\#LI-DK
Finance Transformation Business Analyst III
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
not available for immigration sponsorship.
GENERAL FUNCTION:
Part of Finance Transformation team responsible for leading the modernization of our financial systems platform to increase data transparency and improved efficiencies. Performs moderate to complex analysis of data and other work assignments in support of the Treasury department under minimal guidance. Works to solve moderate to complex problems while utilizing best practices based on system knowledge or business knowledge. Focuses efforts around automation in reporting, documenting data flow for transparency, and pursuing resolution of data quality issues in partnership with various lines of business. Escalates and communicates issues as they arise to ensure the right level of visibility.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Performs moderate to complex analysis and other work assignments for one of the following Treasury related departmental functions: Asset/Liability internal reporting or Funding/Liquidity regulatory reporting.
Communicates with internal stakeholders, maintaining regular communication with Finance and Accounting, the lines of business, Treasury, IT, and EDO to ensure that all appropriate items and issues are addressed, and that important items are documented and presented timely to senior management.
Provides data to complex analysis related to balance sheet, NII and risk management.
Utilizes the regulatory reporting application to help drive appropriate regulatory reporting in line with Federal Reserve guidelines in support of the Funding/Liquidity regulatory reporting.
Identifies, analyzes, and supports data used in the processes used by Treasury to support critical business processes.
Provides moderate to complex analysis to assist in internal and external management of financials.
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Bachelor's degree in Finance or Economics preferred.
Typically requires three - five years of finance related experience. Financial services / banking industry experience preferred.
Strong analytical and spreadsheet modeling skills.
Demonstrated ability to learn and become proficient with computer software, analytical and data base management tools.
Proven ability to independently manage multiple assignments and demonstrated initiative.
Demonstrated proficiency in critical thinking, leadership, business acumen, relationship building and teamwork.
Strong verbal and written communication and organizational skills.
Ability to work independently, as well as in a team environment.
Proficiency with Microsoft Office software, including Word, Excel, Access, and PowerPoint.
Proficiency with SAS preferred.
WORKING CONDITIONS:
Normal office environment.
Extended viewing of a computer screen.
#LI-BP1
Finance Transformation Business Analyst III
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-Apply