Level Senior Technician jobs at City of Austin - 99 jobs

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

Hiring Range: $57,600 - $65,832 Annually At North Dakota Information Technology (NDIT), we're on a mission to enhance the lives of North Dakota citizens through the maintenance and support of business operations. We're looking for a dedicated Infrastructure Technician to join our Public Safety division. What we do: Telecommunications/Radio Services supports all state agencies through the maintenance and operation of telecommunications and electronic systems. What you'll do: As an Infrastructure Technician, you'll be instrumental in the repair and maintenance of a diverse range of telecommunications and electronic equipment critical to our mission, including working with the Public Safety Engineers on project and field support. Regular duties include: * Upgrades to AP's, Routers, Switches and Firewall devices and network maintenance * Public Safety 2-way radio network maintenance (includes mobile and portable radios and tower site infrastructure support.) * Electronic in-vehicle repairs on Highway Patrol and NDDOT vehicles. * Troubleshooting and repair of Intelligent transportation systems (ITS) devices including cameras, message boards, Automatic Traffic Recorders, Weigh-in-Motion, Environmental Sensor Stations, etc. * Fiber optic maintenance, including inspecting fibers for damage and collaborating with local phone companies to analyze service problems. The successful person in this role thrives in a fast-paced environment, while demonstrating a commitment to quality. They have effective time management and organization skills and find fulfillment in meeting high standards. They excel at building and sustaining productive working relationships, both autonomously and within a team. Being open to feedback and observation is key, as NDIT values curiosity and continuous learning. Much of this work takes place outdoors, in all weather, so applicants must be comfortable working in different conditions. This position reports to work in Bismarck and covers sites in the surrounding areas. In-state and overnight travel within North Dakota is expected, so a valid driver's license is necessary. Candidates should be able to lift 30 to 50 pounds. Occasional emergency, after-hours, and weekend work may be required. Qualified candidates will have: * An understanding of basic electronics, low-voltage systems, or electrical troubleshooting (e.g., sensors, wiring, power systems). * Experience installing, repairing, or maintaining technical equipment (IT hardware, industrial sensors, security systems, networking devices, or similar.) * Ability to use PCs, software tools, and mobile diagnostic applications * Strong desire to learn new technologies such as radio systems, ITS equipment, and site networking. * Confidence working alone at remote sites, making decisions, and managing time effectively Experience with network and telecommunication equipment, including installation, termination, and testing of copper wiring and fiber optic cables is highly desirable, but we will train the right candidate. 2 years of college level education in an Information Technology or Technology related field can be substituted for professional experience. Note: NDIT will attempt to fill this position at the Information Services II level. If unable to find candidates who meet the above outlined minimum qualifications, the hiring authority reserves the right to under fill this position at the Information Services I level. NDIT will train the successful candidate in any areas of unfamiliarity. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary. Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate. Application Procedures The answers given on this application are to be reflective of your work experiences. Any use or suspected use of AI during the application process may affect the outcome of the hiring decision. Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if North Dakota Information Technology cannot determine that you meet the minimum qualifications. All application material, including your resume, must be received on or before the closing date by 11:59 PM Central Standard Time (CST). North Dakota Information Technology does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States. For more information or if you need an accommodation, please contact ************** or **************. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

The GIS Division is seeking a dynamic, tech-savvy candidate with a passion for spatial analysis, programming, and intelligent systems to join the team in a temporary capacity. This position offers hands-on exposure to a variety of enterprise GIS tasks ranging from data editing to spatial analytics and emerging geospatial technologies. The ideal candidate will possess a foundation in computer science, data science, or business intelligence with a curiosity for integrating GIS tools and locational insight into practical decision-making. This role is ideal for someone aspiring to grow in the fields of smart cities, spatial data science, or AI-driven urban analytics. The items below are intended to describe the general nature and level of work performed by an individual assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this position. The position description is subject to change by the city as the needs of the city and requirements of the position change. * Assist in the analysis, management, and visualization of geospatial and tabular datasets across enterprise systems. * Support data quality assurance, schema review, and geodatabase management in ArcGIS Pro and SQL environments. * Develop or assist with Python-based scripts for task automation, data validation, or spatial analysis. * Contribute to GIS web mapping and dashboard applications using ArcGIS Online and Experience Builder. * Participate in exploratory work around AI, ML, and IoT for real-time geospatial solutions (e.g., traffic, utilities, sensor data). * Document workflows, metadata, and project deliverables clearly and professionally. * Collaborate with GIS analysts, database administrators, and IT team members to support citywide spatial initiatives.· Must be able to sit, stand, and move between buildings.· May occasionally assist in fieldwork or validation tasks, requiring walking, kneeling, or lifting light equipment (under 25 lbs).· Must be able to work both independently and collaboratively in a professional setting. Knowledge, Abilities, and Skills· Proficiency in use of ESRI GIS software and tools, including ArcGIS Pro, ArcMap, and/or other GIS software.· Knowledge of geospatial analysis, mapping techniques, and cartography.· Experience working with spatial data, including data entry, analysis, and visualization.· Attention to detail and ability to manage multiple tasks simultaneously.· Good analytical and problem-solving skills.· Good communication and collaboration skills.· Ability to work independently and as part of a team.· Good organizational skills and attention to detail· Ability to work well under pressure and meet deadlines.· Ability to read and interpret technical materials.· Good oral, written, and interpersonal communication skills.· Willingness to learn and take on new challenges.

Summary of Functions: Designs, delivers, and supports the core IT infrastructure and enterprise operational services across all Dallas County departments. Provides strategic direction and oversight for data centers, cloud services, networks, end-user computing, service desk, IT asset management, and 24/7 mission-critical systems. Plays a key role in modernizing legacy systems, improving cybersecurity posture, increasing service resilience, and delivering high-performance, secure, and scalable platforms for County operations. Management Scope: Manages exempt staff. Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Engineering, or job-related field of study. Eight (8) years of progressive IT experience, with 5 years in senior leadership role overseeing large-scale infrastructure, operations, or platform services. Certifications (Preferred) • ITIL v4 Foundation (required); Intermediate or Managing Professional certification is preferred • Cloud certifications such as Microsoft Azure Solutions Architect, AWS Certified Solutions Architect, or Google Cloud Professional Architect • Cisco, VMware, or CompTIA certifications related to networking, virtualization, and endpoint security • Certified Information Systems Security Professional (CISSP) or related security certification is a plus • PMP, Lean Six Sigma, or Agile/DevOps leadership certifications are highly desirable Special Requirements/Knowledge, Skills & Abilities: • Skill in modernizing enterprise infrastructure, including data centers, cloud platforms, end-user computing, and networks, preferably in a public sector, government, or hybrid IT environment • Skill in managing 24/7 mission-critical systems in support of public safety, health, or justice operations • Knowledge of large-scale cloud migration strategies, including hybrid cloud environments, disaster recovery planning, and cloud-native operations (Azure, AWS, or GCP) • Skill in managing enterprise endpoint ecosystems (Windows, mac OS, mobile) and field support for distributed and remote locations • Knowledge with ITIL-based service management, including change, incident, asset, and configuration management • Ability to lead cross-functional technical teams, managing large operational budgets ($10M+), and negotiating complex vendor and service contracts • Ability to align infrastructure design with cybersecurity policies, compliance frameworks, and enterprise risk mitigation • Skill in technical expertise in infrastructure strategy, enterprise systems architecture, networking, cloud computing, and server/storage management • Knowledge of resiliency, failover, high availability, and disaster recovery architectures for business continuity • Skill in enterprise tools such as Ivanti, ServiceNow, SolarWinds, SCCM/Intune, Microsoft 365, and endpoint lifecycle management platforms • Ability to lead and mature IT service delivery organizations, build operational KPIs, and implement continuous improvement programs • Knowledge of communication and stakeholder management skills, with the ability to present complex issues to executives, elected officials, and the public • Skill in managing federated IT environments and supporting diverse departmental needs while ensuring centralized governance and control • Skill in driving infrastructure standardization, automation, and scalability across multiple departments and facilities • Knowledge of procurement processes, contract negotiations, and vendor performance management within public sector frameworks • Ability to recruit, mentor, and lead high-performing technical teams with a focus on inclusion, innovation, and operational excellence • Ability to commit to customer service, transparency, and delivering highly available and secure platforms that enable public service operations Must possess a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: Occasional travel to County sites, vendor meetings, conferences, and industry events. Ability to work in a fast-paced, evolving technology environment. Defines and executes a multi-year infrastructure modernization strategy aligned with County priorities, cybersecurity objectives, and digital transformation goals. Serves as a senior advisor to the CIO on infrastructure, operations, and technical strategy. Leads the transformation from legacy to hybrid or cloud-native environments (IaaS, PaaS, SaaS). Develops strategies to improve availability, scalability, automation, and performance of IT systems. Provides executive oversight for disaster recovery, business continuity, and resiliency planning. Develops and maintains infrastructure and operations roadmaps, ensuring long-term alignment with enterprise architecture. Drives innovation in service delivery and technology enablement across the County's departments. Translates operational priorities into measurable KPIs and strategic investments. Supports the County's sustainability and digital inclusion efforts through equitable technology access. Advocates for infrastructure and operations investments to Commissioners Court and County leadership. Directs enterprise-wide IT operations including service delivery, data centers, field support, and mission-critical platforms. Ensures 24/7 monitoring, uptime, and service continuity across all County systems. Implements ITIL-aligned service management practices including incident, change, problem, and asset management. Monitors infrastructure performance, availability, capacity, and lifecycle management. Oversees enterprise patching, systems administration, backups, and system hardening. Leads enterprise initiatives for device lifecycle replacement, mobility, and remote access. Establishes SLAs and enforces vendor performance standards and contract terms. Oversees strategic sourcing, licensing agreements, and vendor negotiations. Improves IT support and help desk responsiveness and customer satisfaction. Leverages automation and AIOps to improve response time, service reliability, and reduce operational overhead. Ensures compliance with security, privacy, procurement, and regulatory requirements. Partners with the Chief Information Security Officer to align infrastructure with cybersecurity policies and incident response strategies. Develops and enforces technical standards for platforms, configurations, and operations. Ensures systems meet business continuity and disaster recovery compliance standards. Maintains audit readiness for operational infrastructure, including risk management and documentation. Aligns infrastructure decisions with enterprise architecture, governance, and funding guidelines. Reviews and approves technical design and deployment strategies for new systems. Serves on governance boards and collaborate on IT policy and procurement reviews. Implements robust asset management and lifecycle tracking practices. Drives operational risk assessments and mitigation strategies. Develops and tracks KPIs for infrastructure performance, availability, reliability, and support. Benchmarks operational efficiency against peer agencies and national standards. Uses monitoring, analytics, and customer feedback to identify areas for improvement. Conducts service health assessments and continuous improvement reviews. Champions DevOps, observability, and automation initiatives to improve service delivery. Maintains operational dashboards for visibility and decision-making at the executive level. Drives cost optimization, energy efficiency, and resource planning across infrastructure platforms. Implements lifecycle management practices to reduce technical debt. Conducts root cause analyses and implement preventative action plans. Aligns continuous improvement efforts with Countywide modernization and efficiency goals. Leads, mentors, and grows a high-performing infrastructure and support team. Defines workforce strategy to align with current and future infrastructure needs. Promotes a culture of collaboration, agility, accountability, and innovation. Builds leadership pipelines, succession plans, and skills development programs. Leads organizational redesign to align with hybrid and cloud-native models. Encourages knowledge sharing and cross-training to increase resilience. Prioritizes diversity, equity, and inclusion in hiring and advancement. Establishes clear goals, performance metrics, and career paths for team members. Recognizes and celebrates achievements in operational excellence and service innovation. Develops field support and service desk teams into trusted partners with frontline departments. Acts as the County's technical and operational leader for infrastructure, representing IT to internal and external stakeholders. Serves as liaison to Commissioners Court, department heads, and executive leadership for operational matters. Engages with departments to understand evolving service delivery needs and coordinates support. Represents infrastructure in strategic planning, capital budgeting, and interagency initiatives. Builds strong relationships with public safety, courts, health, and justice systems to ensure operational readiness. Coordinates with city, state, and federal partners on emergency operations and infrastructure dependencies. Leads internal communication efforts related to outages, upgrades, and major changes. Fosters trust and transparency through consistent stakeholder reporting and service alignment. Participates in public sector peer forums and represent Dallas County in regional technology collaborations. Drives customer satisfaction by listening, adapting, and continuously improving service. Performs other duties as assigned.

Summary of Functions: Designs, delivers, and supports the core IT infrastructure and enterprise operational services across all Dallas County departments. Provides strategic direction and oversight for data centers, cloud services, networks, end-user computing, service desk, IT asset management, and 24/7 mission-critical systems. Plays a key role in modernizing legacy systems, improving cybersecurity posture, increasing service resilience, and delivering high-performance, secure, and scalable platforms for County operations. Management Scope: Manages exempt staff. Defines and executes a multi-year infrastructure modernization strategy aligned with County priorities, cybersecurity objectives, and digital transformation goals. Serves as a senior advisor to the CIO on infrastructure, operations, and technical strategy. Leads the transformation from legacy to hybrid or cloud-native environments (IaaS, PaaS, SaaS). Develops strategies to improve availability, scalability, automation, and performance of IT systems. Provides executive oversight for disaster recovery, business continuity, and resiliency planning. Develops and maintains infrastructure and operations roadmaps, ensuring long-term alignment with enterprise architecture. Drives innovation in service delivery and technology enablement across the County's departments. Translates operational priorities into measurable KPIs and strategic investments. Supports the County's sustainability and digital inclusion efforts through equitable technology access. Advocates for infrastructure and operations investments to Commissioners Court and County leadership. Directs enterprise-wide IT operations including service delivery, data centers, field support, and mission-critical platforms. Ensures 24/7 monitoring, uptime, and service continuity across all County systems. Implements ITIL-aligned service management practices including incident, change, problem, and asset management. Monitors infrastructure performance, availability, capacity, and lifecycle management. Oversees enterprise patching, systems administration, backups, and system hardening. Leads enterprise initiatives for device lifecycle replacement, mobility, and remote access. Establishes SLAs and enforces vendor performance standards and contract terms. Oversees strategic sourcing, licensing agreements, and vendor negotiations. Improves IT support and help desk responsiveness and customer satisfaction. Leverages automation and AIOps to improve response time, service reliability, and reduce operational overhead. Ensures compliance with security, privacy, procurement, and regulatory requirements. Partners with the Chief Information Security Officer to align infrastructure with cybersecurity policies and incident response strategies. Develops and enforces technical standards for platforms, configurations, and operations. Ensures systems meet business continuity and disaster recovery compliance standards. Maintains audit readiness for operational infrastructure, including risk management and documentation. Aligns infrastructure decisions with enterprise architecture, governance, and funding guidelines. Reviews and approves technical design and deployment strategies for new systems. Serves on governance boards and collaborate on IT policy and procurement reviews. Implements robust asset management and lifecycle tracking practices. Drives operational risk assessments and mitigation strategies. Develops and tracks KPIs for infrastructure performance, availability, reliability, and support. Benchmarks operational efficiency against peer agencies and national standards. Uses monitoring, analytics, and customer feedback to identify areas for improvement. Conducts service health assessments and continuous improvement reviews. Champions DevOps, observability, and automation initiatives to improve service delivery. Maintains operational dashboards for visibility and decision-making at the executive level. Drives cost optimization, energy efficiency, and resource planning across infrastructure platforms. Implements lifecycle management practices to reduce technical debt. Conducts root cause analyses and implement preventative action plans. Aligns continuous improvement efforts with Countywide modernization and efficiency goals. Leads, mentors, and grows a high-performing infrastructure and support team. Defines workforce strategy to align with current and future infrastructure needs. Promotes a culture of collaboration, agility, accountability, and innovation. Builds leadership pipelines, succession plans, and skills development programs. Leads organizational redesign to align with hybrid and cloud-native models. Encourages knowledge sharing and cross-training to increase resilience. Prioritizes diversity, equity, and inclusion in hiring and advancement. Establishes clear goals, performance metrics, and career paths for team members. Recognizes and celebrates achievements in operational excellence and service innovation. Develops field support and service desk teams into trusted partners with frontline departments. Acts as the County's technical and operational leader for infrastructure, representing IT to internal and external stakeholders. Serves as liaison to Commissioners Court, department heads, and executive leadership for operational matters. Engages with departments to understand evolving service delivery needs and coordinates support. Represents infrastructure in strategic planning, capital budgeting, and interagency initiatives. Builds strong relationships with public safety, courts, health, and justice systems to ensure operational readiness. Coordinates with city, state, and federal partners on emergency operations and infrastructure dependencies. Leads internal communication efforts related to outages, upgrades, and major changes. Fosters trust and transparency through consistent stakeholder reporting and service alignment. Participates in public sector peer forums and represent Dallas County in regional technology collaborations. Drives customer satisfaction by listening, adapting, and continuously improving service. Performs other duties as assigned. Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Engineering, or job-related field of study. Eight (8) years of progressive IT experience, with 5 years in senior leadership role overseeing large-scale infrastructure, operations, or platform services. Certifications (Preferred) • ITIL v4 Foundation (required); Intermediate or Managing Professional certification is preferred • Cloud certifications such as Microsoft Azure Solutions Architect, AWS Certified Solutions Architect, or Google Cloud Professional Architect • Cisco, VMware, or CompTIA certifications related to networking, virtualization, and endpoint security • Certified Information Systems Security Professional (CISSP) or related security certification is a plus • PMP, Lean Six Sigma, or Agile/DevOps leadership certifications are highly desirable Special Requirements/Knowledge, Skills & Abilities: • Skill in modernizing enterprise infrastructure, including data centers, cloud platforms, end-user computing, and networks, preferably in a public sector, government, or hybrid IT environment • Skill in managing 24/7 mission-critical systems in support of public safety, health, or justice operations • Knowledge of large-scale cloud migration strategies, including hybrid cloud environments, disaster recovery planning, and cloud-native operations (Azure, AWS, or GCP) • Skill in managing enterprise endpoint ecosystems (Windows, mac OS, mobile) and field support for distributed and remote locations • Knowledge with ITIL-based service management, including change, incident, asset, and configuration management • Ability to lead cross-functional technical teams, managing large operational budgets ($10M+), and negotiating complex vendor and service contracts • Ability to align infrastructure design with cybersecurity policies, compliance frameworks, and enterprise risk mitigation • Skill in technical expertise in infrastructure strategy, enterprise systems architecture, networking, cloud computing, and server/storage management • Knowledge of resiliency, failover, high availability, and disaster recovery architectures for business continuity • Skill in enterprise tools such as Ivanti, ServiceNow, SolarWinds, SCCM/Intune, Microsoft 365, and endpoint lifecycle management platforms • Ability to lead and mature IT service delivery organizations, build operational KPIs, and implement continuous improvement programs • Knowledge of communication and stakeholder management skills, with the ability to present complex issues to executives, elected officials, and the public • Skill in managing federated IT environments and supporting diverse departmental needs while ensuring centralized governance and control • Skill in driving infrastructure standardization, automation, and scalability across multiple departments and facilities • Knowledge of procurement processes, contract negotiations, and vendor performance management within public sector frameworks • Ability to recruit, mentor, and lead high-performing technical teams with a focus on inclusion, innovation, and operational excellence • Ability to commit to customer service, transparency, and delivering highly available and secure platforms that enable public service operations Must possess a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. "Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement. " Physical/Environmental Requirements: Occasional travel to County sites, vendor meetings, conferences, and industry events. Ability to work in a fast-paced, evolving technology environment.

Pay Range: $18.00 - $21.76/hr | $37,440 - $45,253 annual compensation Workdays & Hours: Monday through Friday, with hours between 7 AM and 5 PM. The position will work 40 hours a week. Some evening/weekend on-call work may be required. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More! The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Contract Compliance Technician job is available with the City of Fort Worth Contract Mowing division of the Park & Recreation Department. The City of Fort Worth Park & Recreation Department is made up of 13,447 acres of parkland and includes 308 park and recreation facilities. From hike and bike trails to fitness centers, the Park & Recreation Department is a vital part of Fort Worth, Texas and is exciting and vivacious place to work. Minimum Qualifications: * High school diploma/GED * Two (2) years of directly related experience in contracts, compliance, or field environmental experience * Valid driver's license Preferred Qualifications: * Experience working with work orders in an enterprise management system (Contract Mowing uses Motorola CRM database), including closing work orders * Skills/Knowledge in municipal landscaping, city parks, streets and navigation, map reading, Google Earth/Maps, GPS, and Excel The Contract Compliance Technician job responsibilities include: * Serve as support for the Park Operations Contract Mowing Section performing a variety of tasks related to contract compliance, invoicing and customer service * Monitor contract or compliance with contract specifications; assist with investigation and verification of complaints and contractor work order completed * Research and respond to a high volume of complaints during mow season * Compile information such as property inventory updates, track and verify vendor invoices * Prepare site maps; conduct site inspections; review and track invoices and payments * Develop and maintain spreadsheets and reports; utilize the internet, Microsoft Office tools, mowing database (CRM) and mapping tools; and perform other duties as assigned Working Conditions and Physical Demands Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting, depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils and workspace restrictions. Light Work - Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work. Apply Now! Come be part of something special in Fort Worth. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Summary of Functions: Designs, delivers, and supports the core IT infrastructure and enterprise operational services across all Dallas County departments. Provides strategic direction and oversight for data centers, cloud services, networks, end-user computing, service desk, IT asset management, and 24/7 mission-critical systems. Plays a key role in modernizing legacy systems, improving cybersecurity posture, increasing service resilience, and delivering high-performance, secure, and scalable platforms for County operations. Management Scope: Manages exempt staff. Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Engineering, or job-related field of study. Eight (8) years of progressive IT experience, with 5 years in senior leadership role overseeing large-scale infrastructure, operations, or platform services. Certifications (Preferred) • ITIL v4 Foundation (required); Intermediate or Managing Professional certification is preferred • Cloud certifications such as Microsoft Azure Solutions Architect, AWS Certified Solutions Architect, or Google Cloud Professional Architect • Cisco, VMware, or CompTIA certifications related to networking, virtualization, and endpoint security • Certified Information Systems Security Professional (CISSP) or related security certification is a plus • PMP, Lean Six Sigma, or Agile/DevOps leadership certifications are highly desirable Special Requirements/Knowledge, Skills & Abilities: • Skill in modernizing enterprise infrastructure, including data centers, cloud platforms, end-user computing, and networks, preferably in a public sector, government, or hybrid IT environment • Skill in managing 24/7 mission-critical systems in support of public safety, health, or justice operations • Knowledge of large-scale cloud migration strategies, including hybrid cloud environments, disaster recovery planning, and cloud-native operations (Azure, AWS, or GCP) • Skill in managing enterprise endpoint ecosystems (Windows, mac OS, mobile) and field support for distributed and remote locations • Knowledge with ITIL-based service management, including change, incident, asset, and configuration management • Ability to lead cross-functional technical teams, managing large operational budgets ($10M+), and negotiating complex vendor and service contracts • Ability to align infrastructure design with cybersecurity policies, compliance frameworks, and enterprise risk mitigation • Skill in technical expertise in infrastructure strategy, enterprise systems architecture, networking, cloud computing, and server/storage management • Knowledge of resiliency, failover, high availability, and disaster recovery architectures for business continuity • Skill in enterprise tools such as Ivanti, ServiceNow, SolarWinds, SCCM/Intune, Microsoft 365, and endpoint lifecycle management platforms • Ability to lead and mature IT service delivery organizations, build operational KPIs, and implement continuous improvement programs • Knowledge of communication and stakeholder management skills, with the ability to present complex issues to executives, elected officials, and the public • Skill in managing federated IT environments and supporting diverse departmental needs while ensuring centralized governance and control • Skill in driving infrastructure standardization, automation, and scalability across multiple departments and facilities • Knowledge of procurement processes, contract negotiations, and vendor performance management within public sector frameworks • Ability to recruit, mentor, and lead high-performing technical teams with a focus on inclusion, innovation, and operational excellence • Ability to commit to customer service, transparency, and delivering highly available and secure platforms that enable public service operations Must possess a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: Occasional travel to County sites, vendor meetings, conferences, and industry events. Ability to work in a fast-paced, evolving technology environment. Defines and executes a multi-year infrastructure modernization strategy aligned with County priorities, cybersecurity objectives, and digital transformation goals. Serves as a senior advisor to the CIO on infrastructure, operations, and technical strategy. Leads the transformation from legacy to hybrid or cloud-native environments (IaaS, PaaS, SaaS). Develops strategies to improve availability, scalability, automation, and performance of IT systems. Provides executive oversight for disaster recovery, business continuity, and resiliency planning. Develops and maintains infrastructure and operations roadmaps, ensuring long-term alignment with enterprise architecture. Drives innovation in service delivery and technology enablement across the County's departments. Translates operational priorities into measurable KPIs and strategic investments. Supports the County's sustainability and digital inclusion efforts through equitable technology access. Advocates for infrastructure and operations investments to Commissioners Court and County leadership. Directs enterprise-wide IT operations including service delivery, data centers, field support, and mission-critical platforms. Ensures 24/7 monitoring, uptime, and service continuity across all County systems. Implements ITIL-aligned service management practices including incident, change, problem, and asset management. Monitors infrastructure performance, availability, capacity, and lifecycle management. Oversees enterprise patching, systems administration, backups, and system hardening. Leads enterprise initiatives for device lifecycle replacement, mobility, and remote access. Establishes SLAs and enforces vendor performance standards and contract terms. Oversees strategic sourcing, licensing agreements, and vendor negotiations. Improves IT support and help desk responsiveness and customer satisfaction. Leverages automation and AIOps to improve response time, service reliability, and reduce operational overhead. Ensures compliance with security, privacy, procurement, and regulatory requirements. Partners with the Chief Information Security Officer to align infrastructure with cybersecurity policies and incident response strategies. Develops and enforces technical standards for platforms, configurations, and operations. Ensures systems meet business continuity and disaster recovery compliance standards. Maintains audit readiness for operational infrastructure, including risk management and documentation. Aligns infrastructure decisions with enterprise architecture, governance, and funding guidelines. Reviews and approves technical design and deployment strategies for new systems. Serves on governance boards and collaborate on IT policy and procurement reviews. Implements robust asset management and lifecycle tracking practices. Drives operational risk assessments and mitigation strategies. Develops and tracks KPIs for infrastructure performance, availability, reliability, and support. Benchmarks operational efficiency against peer agencies and national standards. Uses monitoring, analytics, and customer feedback to identify areas for improvement. Conducts service health assessments and continuous improvement reviews. Champions DevOps, observability, and automation initiatives to improve service delivery. Maintains operational dashboards for visibility and decision-making at the executive level. Drives cost optimization, energy efficiency, and resource planning across infrastructure platforms. Implements lifecycle management practices to reduce technical debt. Conducts root cause analyses and implement preventative action plans. Aligns continuous improvement efforts with Countywide modernization and efficiency goals. Leads, mentors, and grows a high-performing infrastructure and support team. Defines workforce strategy to align with current and future infrastructure needs. Promotes a culture of collaboration, agility, accountability, and innovation. Builds leadership pipelines, succession plans, and skills development programs. Leads organizational redesign to align with hybrid and cloud-native models. Encourages knowledge sharing and cross-training to increase resilience. Prioritizes diversity, equity, and inclusion in hiring and advancement. Establishes clear goals, performance metrics, and career paths for team members. Recognizes and celebrates achievements in operational excellence and service innovation. Develops field support and service desk teams into trusted partners with frontline departments. Acts as the County's technical and operational leader for infrastructure, representing IT to internal and external stakeholders. Serves as liaison to Commissioners Court, department heads, and executive leadership for operational matters. Engages with departments to understand evolving service delivery needs and coordinates support. Represents infrastructure in strategic planning, capital budgeting, and interagency initiatives. Builds strong relationships with public safety, courts, health, and justice systems to ensure operational readiness. Coordinates with city, state, and federal partners on emergency operations and infrastructure dependencies. Leads internal communication efforts related to outages, upgrades, and major changes. Fosters trust and transparency through consistent stakeholder reporting and service alignment. Participates in public sector peer forums and represent Dallas County in regional technology collaborations. Drives customer satisfaction by listening, adapting, and continuously improving service. Performs other duties as assigned.

Assists the IT Project Manager with providing oversight of the design and implementation of IT projects for all City of Bryan departments. Physical Demands Physical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, driving, bending, reaching, twisting, pushing, pulling, climbing, and using hands and fingers to operate office equipment and machines, and occasionally lifting and/or moving objects up to and including 25 pounds. Minimum Qualifications Required: Must possess a High School Diploma or GED , plus additional college coursework directly related to Computer Science, Computer Engineering, Cyber Security or a closely related field. Must have a firm understanding of network security applications, protocols, and associated hardware. Preferred: Experience with supporting municipal government applications. Prior project management experience in an information technology, computer science, or analytical-related field. Prior experience with SmartSheet or other project management software solution. Work Schedule Approximately 15-20/week Flexible days & times available Monday-Friday between 8am-8pm Sat & Sun hours vary

Join the City of Pharr as a Part-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With an hourly pay rate of $12.98, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction. If you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. Take the leap into an exciting career where your skills will shine and grow within a thriving organization! Are you excited about this Helpdesk Specialist job? As a Part-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community. Are you the Helpdesk Specialist we're looking for? To thrive as a Part-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems. The ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role. Knowledge and skills required for the position are: * Experience in technical computer * Network or software support in a windows computer - based network preferred. * Bilingual English/Spanish preferred. * Knowledge of call center environment and duties. * Knowledge of computer systems and work order tracking computer systems. * Capable of working in a fast-paced environment. Connect with our team today! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.

Join the City of Pharr as a Part-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With an hourly pay rate of $12.98, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction. If you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. Take the leap into an exciting career where your skills will shine and grow within a thriving organization! Are you excited about this Helpdesk Specialist job? As a Part-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community. Are you the Helpdesk Specialist we're looking for? To thrive as a Part-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems. The ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role. Knowledge and skills required for the position are: Experience in technical computer Network or software support in a windows computer - based network preferred. Bilingual English/Spanish preferred. Knowledge of call center environment and duties. Knowledge of computer systems and work order tracking computer systems. Capable of working in a fast-paced environment. Connect with our team today! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.

Job Description Join the City of Pharr as a Part-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With an hourly pay rate of $12.98, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction. If you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. Take the leap into an exciting career where your skills will shine and grow within a thriving organization! Are you excited about this Helpdesk Specialist job? As a Part-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community. Are you the Helpdesk Specialist we're looking for? To thrive as a Part-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems. The ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role. Knowledge and skills required for the position are: Experience in technical computer Network or software support in a windows computer - based network preferred. Bilingual English/Spanish preferred. Knowledge of call center environment and duties. Knowledge of computer systems and work order tracking computer systems. Capable of working in a fast-paced environment. Connect with our team today! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position. Job Posted by ApplicantPro

The temporary computer technician handles computer and related equipment repairs, installations, software upgrades, networking, backup help desk phone support, and office tasks on a temporary basis. Minimum Qualifications Demonstrated ability to perform high-level maintenance on computer components. Proficiency in Windows 10/11 and Microsoft Office.Basic knowledge of electronics and wiring. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information The anticipated work schedule is 40 hours/week estimated to last approximately 6 months. Contract Labor positions are staffed through an employment agency. Denton County will provide the name and contact information for the employment agency prior to starting an assignment.

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ Overview Help Accepting applications Open & closing dates 01/13/2026 to 01/20/2026 Salary $89,508 to - $116,362 per year Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay of the duty location upon selection. Pay scale & grade GS 12 Locations 5 vacancies in the following locations: Chicago, IL Newark, NJ Buffalo, NY El Paso, TX Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number LSS-DE-(DHA)-12859063-ERO Control number 853746600 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency U.S. Citizens, Career Transition Assistance Plan DHS employees, Reemployment Priority List, Interagency Career Transition Assistance Plan Federal Employees. This announcement will be utilized to fill positions through the Direct Hire Authority. Duties Help This position is located in the Office of Laboratories and Scientific Services (LSS) within the Operations Support Office (OS), United States Customs and Border Protection (CBP), United States Department of Homeland Security (DHS). You will serve as a subject matter expert in digital forensics in a laboratory, using various software and hardware solutions to conduct advanced laboratory analysis on digital evidence, including portable and electronic media devices. This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10) with promotion potential to $116,362 (GS-12 Step 10). Typical duties include: * Planning, preparing and conducting forensic examinations on digital evidence, such as portable and electronic media devices. * Developing and implementing mobile device test plans for mobile forensic tool validation and verification; and serving as the mobile device test analyst. * Providing on-site training on digital media exploitation to CBP personnel at various CBP locations. * Testifying as a subject matter expert on analytical findings of seized digital evidence and matters of digital media expertise in Federal and state court of laws Requirements Help Conditions of employment * You must be a U.S. Citizen to apply for this position * Males born after 12/31/1959 must be registered with Selective Service * Primary U.S. residency for at least three of the last five years (additional details below) * All pre-employment processes will be conducted in English * You may be required to pass a background investigation * CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures * As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. * DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. * Bargaining Unit: This position is not covered under the bargaining unit. Qualifications BASIC REQUIREMENT: Applicants must have Information Technology -related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Conducting technical and peer review of digital forensic laboratory reports. * Assessing the effectiveness, performance, and accuracy of digital forensic tools and recommending implementation and/or modification. * Providing digital analysis training and technical direction to journeyman analysts and other personnel in the security area. * Collaborating with internal and external organizations on digital forensics. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 01/20/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: * Working for the U.S. Government as a federal civilian or as a member of the military * A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government * Participation in a study abroad program sponsored by a U.S. affiliated college or university * Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional information The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. This position is being filled under a Direct Hire Authority. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. All applicants who meet minimum qualifications and any basic requirements applicable to this position, will be forwarded to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. The competencies or knowledge, skills, and abilities needed to perform this job are: * Knowledge of digital forensic techniques used to analyze computer hardware, software, digital storage media, and various computer and mobile forensic software applications. * Knowledge of digital evidence handling, chain of custody and examination theory forensic best practices, methods and software tools. * Knowledge of applicable Federal and state laws, and legal precedence as it relates to the handling, examination, and reporting of digital evidence. * Skill in resolving technical issues that arise during the course of a digital evidence examination that may be inherently very complex or unfamiliar. * Ability to articulate orally and in writing complex technical issues to non-technical audiences. Veterans: Veterans preference does not apply to selections made using the Direct Hire Authority. Veteran applicants will be considered along with all other applicants who apply. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered under CTAP/ICTAP, you must have knowledge, skills, abilities and/or competencies as defined above which clearly exceed the minimum qualification and any applicable basic requirements for the vacancy. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. * Your responses to the job questionnaire: ******************************************************** * Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation. * Are you a current or former federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Retired former federal employees are required to submit your retirement SF-50 and encouraged to submit your most recent annuity statement. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s.

At LCRA, we are looking for a driven Network Field Technician to join our Operations & Maintenance team! As a field technician, you will focus on P25 and OpenSky Trunked radio Systems, pLTE, and Microwave Radio Transport Systems. This role involves traveling to different work sites across Central Texas, with travel accommodations offered when needed. You will have the opportunity to collaborate with a skilled team and receive formal curriculum and on-the-job training. We are on a growth trajectory, expanding our footprint across Texas. If you're seeking a multifaceted work environment that values technical expertise, consider this exciting career opportunity at LCRA! Our mission is to improve the lives of Central Texas and our teams are dedicated to service with safety as a top priority! Note: Depending on experience, the ability to obtain an associate-level certification within the first 12 months of employment may be a consideration You will be trusted to: - Install/maintain Trunked radio Systems - Install/maintain Conventional VHF, and UHF repeaters - Install/maintain PTP Microwave - Install Cutting-edge LTE networks You qualify with: - Seven or more years of experience in one or more of the following networking technologies: WAN - MPLS, LAN - Route/Switch, DWDM, RF/Microwave Radio, 700/900MHz Trunked Radio (LMR) and/or LTE, fiber splicing or other relevant experience - A bachelor's, associate degree in related field, or industry professional-level certification may be substituted for certain years of experience. - Driver's license You are a great fit with: - 7 + years of experience in radio frequency and LMR Land mobile radio/trunked radio - Experience using conventional VHF and UHF repeaters - Networking Certification in Cisco, Nokia, Juniper, or equivalent such as CCNA, NRS1, JNCIA - Degree(s) in Computer Science, Information Technology, or other IT/Telecom related field. - Experience in Microwave RF and Routing/Switching L1-L3 You gain: - Competitive salary & medical, dental, vision and legal insurance - Paid time off, including time for vacation, sick and family care leave - 401(k) match up to 8% that includes a student loan 401(k) contribution program option - Life and disability insurance - Wellness program including wellness incentive - Extensive learning & development programs And more - all to create a compelling and rewarding work environment. Equal Opportunity Employer LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment. LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources ************** or email **********************. Reasonable accommodations will be determined on a case-by-case basis.

* This is a full-time, ON SITE role located in Fargo, North Dakota. * Provide technical support for the installation, configuration, and maintenance of computer hardware, software, cell phones, printers, and other miscellaneous computer equipment * Assist with implementation of major projects * Train end users in the use and operation of computer hardware and software systems * Required to be on-call on a rotational basis for after-hours network support * Required to lift and carry other equipment up to 40 pounds MINIMUM QUALIFICATIONS, EDUCATION, EXPERIENCE NEEDED: * Minimum 1-year current technical experience installing and supporting computer hardware and software * Solid understanding of Microsoft Windows operating systems and Office 365 applications * Working knowledge of local and wide area network systems * Experience with Windows Server technologies, including Active Directory administration * Excellent problem-solving skills, ability to work under pressure and under tight time constraints with little or no supervision * Excellent written and verbal communication skills * Proficiency in Microsoft Office suite: Word, Outlook, Visio, Excel, and PowerPoint DESIRED/PREFERRED: * Minimum 2-year degree in computer information systems administration * 3-years' experience installing computer systems * A+ certification * Experience with desktop imaging systems Cass County Government is an Equal Opportunity and At Will Employer

HIRING RANGE: $26.42 - $32.36 Hourly FULL SALARY RANGE: $26.42 - $38.31 Hourly THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED The City: With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced". Our employees serve the citizens of Allen with the PRIDE values. We do "Work that MATTERS!" * People First - Giving priority to others * Respect - Treating others with courtesy and dignity * Integrity - Serving with honesty, trust and hard work * Deliver - Following through on commitments while exceeding expectations * Excel - Creating an innovative and improving work environment The purpose of this position is to ensure that the City's computer system is operating properly. This is accomplished by supervising and participating in the maintenance of the City's software and hardware applications. Other duties may include providing advance network and desktop computer support, providing customer service, and interfacing with other City employees and citizens. This position provides occasional direction to other employees. The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. * Provides advanced network and desktop computer support by installing new or existing applications, loading operating systems and required applications onto desktop computers for new and current employees, performing upgrades and software patches as necessary, troubleshooting network, desktop computer, and system problems, and making necessary repairs. * Maintains software and hardware by troubleshooting, patching and reloading software, researching and upgrading software patches, planning projects involved in upgrades and maintenance, and repairing and replacing broken or defective mechanical and electrical hardware such as computers, peripherals, and cabling. * Provides advanced help with desktop applications by working with customers in troubleshooting situations to help them achieve their goals. * Provides customer service by training computer users, instructing users on computer operating system applications, data management, email, graphics, and computer resource management. * Performs other duties as assigned. Education & Experience Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be: * Associate's degree in a related field and one (1) year of relevant experience, or equivalent. Certification and Other Requirements * Valid Class C Driver's License Supervision Exercised: Work is normally reviewed upon completion, with occasional spot checks while in process, to ensure accuracy, timeliness, and conformance to established standards; autonomy is granted at the service or program level; work is subject to general and departmental policies, procedures, and guidelines. Overall Physical Strength Demands Standard office environment.; Ability to sit or stand for long periods.; Ability to lift, carry, push, pull, reach, kneel, crouch, crawl, bend, twist, and climb.; Ability to operate city or personal vehicle for business purposes. Knowledge of: * City rules, regulations, policies, and procedures. * Customer service and support practices, concepts, and standards used for providing end user support of technical solutions to a wide variety of teammates, users, and customers. * Personal computers, including hardware and software and related peripheral equipment. * Active Directory structure and functions. * Microsoft Windows operating systems. * Project management methods and techniques. * Modem office practices, procedures, and equipment. Skill in: * Establishing and maintaining working relationships with elected officials, professional and support staff, vendors, the public, and City employees. * Providing outstanding customer service and conflict resolution. * Diagnosing and troubleshooting information technology solutions, reading, interpreting, and applying detailed and technical instructions. * Operating a personal computer utilizing a variety of business software. * Creating, preparing, writing, and proofing reports, documents, and correspondence. * Working effectively in a high-pressure environment with changing priorities. * Effectively communicating in both oral and written format.

Hiring Range: $57,600 - $65,832 Annually At North Dakota Information Technology (NDIT), we're on a mission to enhance the lives of North Dakota citizens through the maintenance and support of business operations. We're looking for a dedicated Infrastructure Technician to join our Public Safety division. What we do: Telecommunications/Radio Services supports all state agencies through the maintenance and operation of telecommunications and electronic systems. What you'll do: As an Infrastructure Technician, you'll be instrumental in the repair and maintenance of a diverse range of telecommunications and electronic equipment critical to our mission, including working with the Public Safety Engineers on project and field support. Regular duties include: * Upgrades to AP's, Routers, Switches and Firewall devices and network maintenance * Public Safety 2-way radio network maintenance (includes mobile and portable radios and tower site infrastructure support.) * Electronic in-vehicle repairs on Highway Patrol and NDDOT vehicles. * Troubleshooting and repair of Intelligent transportation systems (ITS) devices including cameras, message boards, Automatic Traffic Recorders, Weigh-in-Motion, Environmental Sensor Stations, etc. * Fiber optic maintenance, including inspecting fibers for damage and collaborating with local phone companies to analyze service problems. The successful person in this role thrives in a fast-paced environment, while demonstrating a commitment to quality. They have effective time management and organization skills and find fulfillment in meeting high standards. They excel at building and sustaining productive working relationships, both autonomously and within a team. Being open to feedback and observation is key, as NDIT values curiosity and continuous learning. Much of this work takes place outdoors, in all weather, so applicants must be comfortable working in different conditions. This position reports to work in Valley City and covers sites in the surrounding areas. In-state and overnight travel within North Dakota is expected, so a valid driver's license is necessary. Candidates should be able to lift 30 to 50 pounds. Occasional emergency, after-hours, and weekend work may be required. Qualified candidates will have: * An understanding of basic electronics, low-voltage systems, or electrical troubleshooting (e.g., sensors, wiring, power systems). * Experience installing, repairing, or maintaining technical equipment (IT hardware, industrial sensors, security systems, networking devices, or similar.) * Ability to use PCs, software tools, and mobile diagnostic applications * Strong desire to learn new technologies such as radio systems, ITS equipment, and site networking. * Confidence working alone at remote sites, making decisions, and managing time effectively Experience with network and telecommunication equipment, including installation, termination, and testing of copper wiring and fiber optic cables is highly desirable, but we will train the right candidate. 2 years of college level education in an Information Technology or Technology related field can be substituted for professional experience. Note: NDIT will attempt to fill this position at the Information Services II level. If unable to find candidates who meet the above outlined minimum qualifications, the hiring authority reserves the right to under fill this position at the Information Services I level. NDIT will train the successful candidate in any areas of unfamiliarity. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary. Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate. Application Procedures The answers given on this application are to be reflective of your work experiences. Any use or suspected use of AI during the application process may affect the outcome of the hiring decision. Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if North Dakota Information Technology cannot determine that you meet the minimum qualifications. All application material, including your resume, must be received on or before the closing date by 11:59 PM Central Standard Time (CST). North Dakota Information Technology does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States. For more information or if you need an accommodation, please contact ************** or **************. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

It's a great time to be in Pflugerville! The person we seek will believe in and exhibit the City's P.F.I.R.S.T. core values: Positive, Forward-thinking, Integrity, Resilience, Service, and Teamwork. All City of Pflugerville employees, both full-time and part-time, are able to take advantage of a generous 457 deferred compensation plan and a 100% paid employee assistance program that offers financial, legal, mental, and career coaching and much more! Most City job postings remain open for 30 days, though some may be extended. Hiring managers typically begin contacting applicants within 1 - 30 days, but in some cases, contact may occur up to 60 days after posting. If selected for an interview, you will be contacted directly by the hiring manager. Applicants who do not meet the minimum qualifications will usually receive a notification within 30-60 days. If you have not heard back after that timeframe or have questions about your application, please contact People & Culture. Job Summary Under general direction, the SCADA Network Technician provides technical support for the City's Water and Wastewater Operational Technology (OT) and Supervisory Control and Data Acquisition (SCADA) systems. This position performs routine installation, configuration, monitoring, troubleshooting, and maintenance of SCADA-related network equipment, servers, and communications at plants and remote facilities. This includes industrial switches, cellular routers, fiber networks, firewalls, secure remote access, and SCADA server connectivity. Work involves following established procedures, documenting system changes, and assisting with network and SCADA equipment upgrades. The technician supports operators, plant staff, and vendors by ensuring reliable connectivity and communications for PLCs, HMIs, servers, and related OT equipment. Duties include regular fieldwork, responding to service requests, providing support during outages and scheduled maintenance, and assisting with ongoing modernization projects, including network segmentation, fiber ring improvements, cellular upgrades, and cybersecurity initiatives. This position requires practical problem-solving, attention to detail, and effective coordination with operators, technicians, and vendors. Essential Job Functions and Other Important Duties * Install, configure, and maintain SCADA network hardware, including industrial switches, routers, cellular modems, and fiber connections, following established guidelines. * Monitor SCADA network performance, device status, alarms, and connectivity using approved tools. * Assist with updating IP addresses, VLANs, subnets, and device configurations under the direction of supervisory or senior technical staff. * Perform routine firmware updates, backups, configuration checks, and preventative maintenance. * Support SCADA servers, PLC/HMI communications, and network reliability through troubleshooting and repair tasks. * Respond to service tickets, user requests, and field support needs at the water/wastewater plant and remote sites. * Document work performed, configuration changes, wiring updates, network diagrams, and equipment inventory. * Assist in SCADA and OT modernization efforts such as equipment replacements, network segmentation tasks, and device upgrades. * Follow established cybersecurity procedures, device hardening steps, and secure remote access instructions as directed. * Participate in disaster recovery testing, redundancy checks, and scheduled network maintenance activities. * Communicate effectively with operators, technicians, vendors, and supervisors regarding system status, issues, and scheduled work. * Perform other related duties as assigned. Job Qualifications Formal Education: Associate degree in Networking, Information Technology, Operational Technology, or related field; or equivalent technical training. Relatable Work Experience: Three (3) years of related technical experience in networking, SCADA/OT support, or a similar field. Training, Licenses, and Certifications: Networking, IT, or cybersecurity certifications such as CCNA, Network+, Security+, Moxa Industrial Networking, or related OT/ICS certifications. Valid Texas Driver's License. Required Qualifications: Experience in municipal water/wastewater operations, SCADA systems, OT modernization, or Moxa equipment. Disclaimer: Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. Knowledge, Skills, and Abilities Needed & Environmental Factors and Other Physical Requirements Solid working knowledge of industrial networking, VLANs, routing, redundancy concepts, and basic network configuration. Knowledge and hands-on experience with cellular communication, private LTE, modem failover, and secure remote access tools. Understanding of SCADA architectures, PLC/HMI communication methods, and SCADA/SQL server connectivity. Basic understanding of OT cybersecurity practices and secure network segmentation principles. Knowledge of standard practices in network administration, user access procedures, and security guidelines. Familiarity with technology systems, hardware integration, and routine system support processes. Ability to present information clearly and respond to questions from managers, staff, and vendors. Ability to follow established procedures and complete tasks with minimal direct supervision. Ability to apply problem-solving skills and sound judgment within defined guidelines and procedures. Ability to handle multiple tasks or assignments on time. Skill in troubleshooting hardware, software, and SCADA network equipment using standard diagnostic methods. Ability to provide effective and courteous customer service to employees at all organizational levels. Ability to identify and resolve network or system issues across multiple platforms using established tools and procedures. Strong verbal and written communication skills and ability to maintain positive working relationships with City staff, external agencies, and vendors. Work may involve office, plant, and field environments, including confined spaces and outdoor areas. Ability to lift and carry up to 50 lbs. of equipment. Visual acuity, speech, hearing, manual dexterity, and hand-eye coordination required to operate tools and equipment. Regular 40-hour workweek, Monday-Friday, with occasional overtime as needed. Must be available for after-hours callouts during SCADA/network outages or emergencies. If you are someone interested in making a difference in the community and wish to be a part of the Pflugerville team, go to pflugervilletx.gov under Employment Opportunities and apply today! For more details about the benefits offered by the City, please visit: Benefits | Pflugerville, TX - Official Website Benefits Overview: * 10 hours of vacation leave per month. * 8 hours of sick leave per month. * Medical insurance and benefits provided at zero premium cost to the employee. * 50% employer dependent health benefits premium contribution. * Dental benefits are provided at zero premium cost to the employee. * 24 hours of paid personal holiday leave each fiscal year. * 10 wellness hours each fiscal year. * Retirement plan includes a 7% contribution of an employee's gross salary to the Texas Municipal Retirement System (TMRS) with a City contribution match of 2 to 1 (14%) at retirement. * Military leave. * Education reimbursement assistance. To learn more about the benefits offered by the City of Pflugerville, please visit Benefits | Pflugerville, TX - Official Website. Employer City of Pflugerville Address PO Box 589 Pflugerville, Texas, 78691-0589 Phone ************** Website ***************************************************

Under direct supervision, installs, configures, operates, and maintains network environments Wide Area Network (WAN). Local Area Network (LAN) and Wireless Network (WN), software and related infrastructure and performs related duties as assigned. Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, or in a job-related field of study. Two (2) years of related work experience which involved the maintenance of WANs, LANs, WNs, software and related infrastructure. Special Requirements/Knowledge, Skills & Abilities: Knowledge of Data Center design, management and operations, architecture of network environments (WAN, LAN, WN), software-defined networks, disaster recovery data protection operations; information security as it pertains to network environments “cloud” technologies; project management and research techniques; the concepts, practices and procedures of other information technology fields and the interaction with network functions. Maintain effective working relationships, communication clearly, orally and in writing, with varying levels of the organization with varying technological understanding. Required to be on call. Must have a valid Texas Drivers License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. The position requires the knowledge of the following: Wireless Connectivity Services Local Area Network Connectivity Services Wide Area Network Connectivity Services Internet Connectivity Services Remote Connectivity Services Firewall Services Load Balancer Services Internet Filtering Services Security Services “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Incumbents must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: On call 24/7 technical support may be required. Requires prolonged sitting, standing, walking, and the ability to lift files, boxes, and other materials up to 20 lbs., unassisted. 1. Participates in the installation, configuration, maintenance and operation of network environments (WAN, LAN, WN) and associated equipment (switches routers, firewalls, controllers, access points, load balancers) to meet application and core service requirements; manages and monitors network environments, troubleshoots/resolves identified and reported problems. 2. Implements, maintains, and operates connectivity for ‘internet' and ‘cloud solutions'. Implements, maintains, and operates data protection and system disaster recover solution; ensures data and systems are backed up, and network environments are secure by performing security monitoring, vulnerability scanning and remediation. 3. Performs asset life cycle management for network equipment and software. Assists in the maintenance and operation of a Data Center; implements and manages cabinet, cabling, and power configurations. 4. Serves as technical expert on projects, interacts with project teams, vendors, and other agencies to gather requirements; researches and recommends network environment solutions; provides technical guidance for solutions, coordinates equipment deployment and participates in systems installation, configuration, and testing. 5. Performs other duties as assigned.