Technical Systems Engineer jobs at City of Austin

- 56 jobs

Power System Engineer (Distribution Asset Management)
City of Austin 4.4
Technical systems engineer job at City of Austin
JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.At Austin Energy, you'll have the opportunity to apply your engineering expertise to projects that directly impact the reliability and safety of the city's power grid. You'll work with a collaborative team, tackle complex technical challenges, and contribute to building a smarter, more resilient energy future for one of the fastest-growing communities in the nation. Step into a key engineering role with Austin Energy's Distribution Asset Management Team, where you'll apply your expertise in electric utility design, electric distribution concepts, and project management to keep our power grid safe and reliable. In this position, you'll review pole inspection data to develop system improvements, manage distribution related projects and serve as a go-to resource for solving technical challenges. Your day-to-day will involve close collaboration with colleagues across Engineering, Construction, and Project Management, giving you the opportunity to prepare electric distribution design cost estimates, engineering/feasibility reports, perform complex engineering calculations and analyze engineering problems. This role is ideal for engineers who enjoy blending technical design with hands-on problem solving-and who want their work to make a direct impact on powering the City of Austin. Job Description: Power System Engineer Purpose: Under minimal supervision designs, and assists in the design of electric utility system facilities, including: generation, electric substations, overhead and underground transmission and distribution lines, network systems, protection systems, supervisory control systems (SCADA), market operation and settlement systems, street lighting, and other electric system facilities. This position exists only in the Power Production and Electrical Services Delivery department of Austin Energy. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Prepares standards, equipment specifications, design procedures, test procedures Performs power system studies such as protective relay coordination, fault studies, load flows, service reliability, power quality, voltage stability, power system market operations and settlement studies, etc. Prepares engineering design and develops drawings and other documents for generation, transmission, distribution, substations and SCADA/EMS. Prepares circuit maps, control diagrams, charts, data bases, and plans for different electrical facilities. Provide assistance to all classes of customers, developers, and to other City Departments on technical matters relevant to electric utility services. Provide technical and financial inputs for projects in electric utility planning and budget process Investigate and analyze engineering design problems; develop appropriate solutions; draft reports and make presentations. Prepares safety procedures for electric facilities. Assist in efforts to keep up with the latest developments in the utility industry, to meet North American Electric Reliability Council (NERC), Federal Energy Regulatory Commission (FERC), Electric Reliability Council of Texas (ERCOT) and Texas Public Utility Commission (TX PUC) standards and regulatory requirements. Work closely with field personnel to support project energization. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of engineering design principles applicable to electric utility operations such as, generation, transmission, distribution, market operations and other related fields. Knowledge of advanced mathematical techniques such as trigonometry, calculus, and coordinate geometry. Knowledge of engineering standards, codes, practices, procedures, materials, and equipment used in the design, construction, and operation of the electric utility systems. Knowledge of established engineering principles and methods. Knowledge of preparation of cost estimates and engineering and feasibility reports. Ability to perform more complex engineering calculations and to analyze engineering problems. Knowledge of regulatory requirements within the local and state ordinances and laws. Skill in oral and written technical and/or general communication including preparation of written reports. Skill in negotiations and handling conflict resolution. Knowledge of City of Austin purchasing and contract policies and procedures. Minimum Qualifications: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Engineering, plus five (5) years of experience related to engineering. Licenses and Certifications Required: None. Preferred Qualifications: Electric distribution design and construction experience. Project management experience related to electric distribution projects. Experience managing and coordinating multiple construction projects. Experience reading and/or writing technical specifications Ability to travel to more than one work location. Notes to Candidate: Location: 2500 Montopolis Dr. (SCC), Austin, TX 78741 Days and Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. Flexible hybrid schedule available. Salary range: $91,080 - $117,000 annually, depending on qualifications and experience. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click here for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application ALL current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Resumés will not be accepted and statements such as “see resumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after seven (7) days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Fair Labor Standards Act: This position is classified as EXEMPT (Salaried). Exempt employees are not eligible for overtime compensation. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation (CBI). Work Schedule: This position has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained onsite to assist with operations and recovery. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employees may be required to work additional hours outside of the regular work schedule. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Important Note to Applicants: Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system. EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call ************** or Texas Relay by dialing 7-1-1.
$91.1k-117k yearly Auto-Apply 16d ago
Server & Storage Systems Engineer II (Hybrid)
Lower Colorado River Authority 4.2
Austin, TX jobs
LCRA's Energy Management System support team is looking for a well-rounded Windows System Administrator to join our Server & Storage team! The EMS Server and Storage team supports mission critical infrastructure and applications in a 24x7x365 environment. We build and maintain Windows servers and desktops, VMware hypervisors, network storage, and their associated applications. Our ideal candidate will be detail oriented, reliable, have strong communication skills along with a strong understanding of Active Directory, application/firmware updates, and strong troubleshooting experience. If you enjoy challenging yet stable work and maintaining a highly available system, then we'd like to hear from you! You will be trusted to: - Active Directory Administration - VMware Administration - Windows Administration (Server 2022 and Windows 11) - Cisco UCS Administration - SCCM Software Deployments - Vulnerability Remediation and System Patching - Backups/Disaster Recovery (Veeam) You qualify with: - Six or more years of experience in system administration or other IT related field. - A degree(s) in computer science, information technology or relevant field may be substituted per LCRA guidelines for certain years of experience. You are a great fit with: - Degree in computer science, information technology or relevant field. - Certification relevant to systems administration, storage or virtualization You gain: - Competitive salary & medical, dental, vision and legal insurance - Paid time off, including time for vacation, sick and family care leave - 401(k) match up to 8% that includes a student loan 401(k) contribution program option - Life and disability insurance - Wellness program including wellness incentive - Extensive learning & development programs And more - all to create a compelling and rewarding work environment. Equal Opportunity Employer LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment. LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources ************** or email **********************. Reasonable accommodations will be determined on a case-by-case basis.
$68k-91k yearly est. 16d ago
Server & Storage Systems Engineer II (Hybrid)
Lower Colorado River Authority 4.2
Austin, TX jobs
Apply now Job No: 500031 FT/PT: Full-time Regular/Project/Seasonal: Regular City: Austin State: Texas LCRA's Energy Management System support team is looking for a well-rounded Windows System Administrator to join our Server & Storage team! The EMS Server and Storage team supports mission critical infrastructure and applications in a 24x7x365 environment. We build and maintain Windows servers and desktops, VMware hypervisors, network storage, and their associated applications. Our ideal candidate will be detail oriented, reliable, have strong communication skills along with a strong understanding of Active Directory, application/firmware updates, and strong troubleshooting experience. If you enjoy challenging yet stable work and maintaining a highly available system, then we'd like to hear from you! You will be trusted to: * Active Directory Administration * VMware Administration * Windows Administration (Server 2022 and Windows 11) * Cisco UCS Administration * SCCM Software Deployments * Vulnerability Remediation and System Patching * Backups/Disaster Recovery (Veeam) You qualify with: * Six or more years of experience in system administration or other IT related field. * A degree(s) in computer science, information technology or relevant field may be substituted per LCRA guidelines for certain years of experience. You are a great fit with: * Degree in computer science, information technology or relevant field. * Certification relevant to systems administration, storage or virtualization You gain: * Competitive salary & medical, dental, vision and legal insurance * Paid time off, including time for vacation, sick and family care leave * 401(k) match up to 8% that includes a student loan 401(k) contribution program option * Life and disability insurance * Wellness program including wellness incentive * Extensive learning & development programs And more - all to create a compelling and rewarding work environment. Equal Opportunity Employer LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment. LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources ************** or email **********************. Reasonable accommodations will be determined on a case-by-case basis.
$68k-91k yearly est. 16d ago
0000006619.DIRECTOR - INFRASTRUCTURE & OPERATIONS.INFO TECH SERVICES
Dallas County (Tx 3.8
Dallas, TX jobs
Summary of Functions: Designs, delivers, and supports the core IT infrastructure and enterprise operational services across all Dallas County departments. Provides strategic direction and oversight for data centers, cloud services, networks, end-user computing, service desk, IT asset management, and 24/7 mission-critical systems. Plays a key role in modernizing legacy systems, improving cybersecurity posture, increasing service resilience, and delivering high-performance, secure, and scalable platforms for County operations. Management Scope: Manages exempt staff. Defines and executes a multi-year infrastructure modernization strategy aligned with County priorities, cybersecurity objectives, and digital transformation goals. Serves as a senior advisor to the CIO on infrastructure, operations, and technical strategy. Leads the transformation from legacy to hybrid or cloud-native environments (IaaS, PaaS, SaaS). Develops strategies to improve availability, scalability, automation, and performance of IT systems. Provides executive oversight for disaster recovery, business continuity, and resiliency planning. Develops and maintains infrastructure and operations roadmaps, ensuring long-term alignment with enterprise architecture. Drives innovation in service delivery and technology enablement across the County's departments. Translates operational priorities into measurable KPIs and strategic investments. Supports the County's sustainability and digital inclusion efforts through equitable technology access. Advocates for infrastructure and operations investments to Commissioners Court and County leadership. Directs enterprise-wide IT operations including service delivery, data centers, field support, and mission-critical platforms. Ensures 24/7 monitoring, uptime, and service continuity across all County systems. Implements ITIL-aligned service management practices including incident, change, problem, and asset management. Monitors infrastructure performance, availability, capacity, and lifecycle management. Oversees enterprise patching, systems administration, backups, and system hardening. Leads enterprise initiatives for device lifecycle replacement, mobility, and remote access. Establishes SLAs and enforces vendor performance standards and contract terms. Oversees strategic sourcing, licensing agreements, and vendor negotiations. Improves IT support and help desk responsiveness and customer satisfaction. Leverages automation and AIOps to improve response time, service reliability, and reduce operational overhead. Ensures compliance with security, privacy, procurement, and regulatory requirements. Partners with the Chief Information Security Officer to align infrastructure with cybersecurity policies and incident response strategies. Develops and enforces technical standards for platforms, configurations, and operations. Ensures systems meet business continuity and disaster recovery compliance standards. Maintains audit readiness for operational infrastructure, including risk management and documentation. Aligns infrastructure decisions with enterprise architecture, governance, and funding guidelines. Reviews and approves technical design and deployment strategies for new systems. Serves on governance boards and collaborate on IT policy and procurement reviews. Implements robust asset management and lifecycle tracking practices. Drives operational risk assessments and mitigation strategies. Develops and tracks KPIs for infrastructure performance, availability, reliability, and support. Benchmarks operational efficiency against peer agencies and national standards. Uses monitoring, analytics, and customer feedback to identify areas for improvement. Conducts service health assessments and continuous improvement reviews. Champions DevOps, observability, and automation initiatives to improve service delivery. Maintains operational dashboards for visibility and decision-making at the executive level. Drives cost optimization, energy efficiency, and resource planning across infrastructure platforms. Implements lifecycle management practices to reduce technical debt. Conducts root cause analyses and implement preventative action plans. Aligns continuous improvement efforts with Countywide modernization and efficiency goals. Leads, mentors, and grows a high-performing infrastructure and support team. Defines workforce strategy to align with current and future infrastructure needs. Promotes a culture of collaboration, agility, accountability, and innovation. Builds leadership pipelines, succession plans, and skills development programs. Leads organizational redesign to align with hybrid and cloud-native models. Encourages knowledge sharing and cross-training to increase resilience. Prioritizes diversity, equity, and inclusion in hiring and advancement. Establishes clear goals, performance metrics, and career paths for team members. Recognizes and celebrates achievements in operational excellence and service innovation. Develops field support and service desk teams into trusted partners with frontline departments. Acts as the County's technical and operational leader for infrastructure, representing IT to internal and external stakeholders. Serves as liaison to Commissioners Court, department heads, and executive leadership for operational matters. Engages with departments to understand evolving service delivery needs and coordinates support. Represents infrastructure in strategic planning, capital budgeting, and interagency initiatives. Builds strong relationships with public safety, courts, health, and justice systems to ensure operational readiness. Coordinates with city, state, and federal partners on emergency operations and infrastructure dependencies. Leads internal communication efforts related to outages, upgrades, and major changes. Fosters trust and transparency through consistent stakeholder reporting and service alignment. Participates in public sector peer forums and represent Dallas County in regional technology collaborations. Drives customer satisfaction by listening, adapting, and continuously improving service. Performs other duties as assigned. Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Engineering, or job-related field of study. Eight (8) years of progressive IT experience, with 5 years in senior leadership role overseeing large-scale infrastructure, operations, or platform services. Certifications (Preferred) • ITIL v4 Foundation (required); Intermediate or Managing Professional certification is preferred • Cloud certifications such as Microsoft Azure Solutions Architect, AWS Certified Solutions Architect, or Google Cloud Professional Architect • Cisco, VMware, or CompTIA certifications related to networking, virtualization, and endpoint security • Certified Information Systems Security Professional (CISSP) or related security certification is a plus • PMP, Lean Six Sigma, or Agile/DevOps leadership certifications are highly desirable Special Requirements/Knowledge, Skills & Abilities: • Skill in modernizing enterprise infrastructure, including data centers, cloud platforms, end-user computing, and networks, preferably in a public sector, government, or hybrid IT environment • Skill in managing 24/7 mission-critical systems in support of public safety, health, or justice operations • Knowledge of large-scale cloud migration strategies, including hybrid cloud environments, disaster recovery planning, and cloud-native operations (Azure, AWS, or GCP) • Skill in managing enterprise endpoint ecosystems (Windows, mac OS, mobile) and field support for distributed and remote locations • Knowledge with ITIL-based service management, including change, incident, asset, and configuration management • Ability to lead cross-functional technical teams, managing large operational budgets ($10M+), and negotiating complex vendor and service contracts • Ability to align infrastructure design with cybersecurity policies, compliance frameworks, and enterprise risk mitigation • Skill in technical expertise in infrastructure strategy, enterprise systems architecture, networking, cloud computing, and server/storage management • Knowledge of resiliency, failover, high availability, and disaster recovery architectures for business continuity • Skill in enterprise tools such as Ivanti, ServiceNow, SolarWinds, SCCM/Intune, Microsoft 365, and endpoint lifecycle management platforms • Ability to lead and mature IT service delivery organizations, build operational KPIs, and implement continuous improvement programs • Knowledge of communication and stakeholder management skills, with the ability to present complex issues to executives, elected officials, and the public • Skill in managing federated IT environments and supporting diverse departmental needs while ensuring centralized governance and control • Skill in driving infrastructure standardization, automation, and scalability across multiple departments and facilities • Knowledge of procurement processes, contract negotiations, and vendor performance management within public sector frameworks • Ability to recruit, mentor, and lead high-performing technical teams with a focus on inclusion, innovation, and operational excellence • Ability to commit to customer service, transparency, and delivering highly available and secure platforms that enable public service operations Must possess a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. "Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement. " Physical/Environmental Requirements: Occasional travel to County sites, vendor meetings, conferences, and industry events. Ability to work in a fast-paced, evolving technology environment.
$69k-101k yearly est. Auto-Apply 60d+ ago
0000006619.DIRECTOR - INFRASTRUCTURE & OPERATIONS.INFO TECH SERVICES
Dallas County 3.8
Texas jobs
Summary of Functions: Designs, delivers, and supports the core IT infrastructure and enterprise operational services across all Dallas County departments. Provides strategic direction and oversight for data centers, cloud services, networks, end-user computing, service desk, IT asset management, and 24/7 mission-critical systems. Plays a key role in modernizing legacy systems, improving cybersecurity posture, increasing service resilience, and delivering high-performance, secure, and scalable platforms for County operations. Management Scope: Manages exempt staff. Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Engineering, or job-related field of study. Eight (8) years of progressive IT experience, with 5 years in senior leadership role overseeing large-scale infrastructure, operations, or platform services. Certifications (Preferred) • ITIL v4 Foundation (required); Intermediate or Managing Professional certification is preferred • Cloud certifications such as Microsoft Azure Solutions Architect, AWS Certified Solutions Architect, or Google Cloud Professional Architect • Cisco, VMware, or CompTIA certifications related to networking, virtualization, and endpoint security • Certified Information Systems Security Professional (CISSP) or related security certification is a plus • PMP, Lean Six Sigma, or Agile/DevOps leadership certifications are highly desirable Special Requirements/Knowledge, Skills & Abilities: • Skill in modernizing enterprise infrastructure, including data centers, cloud platforms, end-user computing, and networks, preferably in a public sector, government, or hybrid IT environment • Skill in managing 24/7 mission-critical systems in support of public safety, health, or justice operations • Knowledge of large-scale cloud migration strategies, including hybrid cloud environments, disaster recovery planning, and cloud-native operations (Azure, AWS, or GCP) • Skill in managing enterprise endpoint ecosystems (Windows, mac OS, mobile) and field support for distributed and remote locations • Knowledge with ITIL-based service management, including change, incident, asset, and configuration management • Ability to lead cross-functional technical teams, managing large operational budgets ($10M+), and negotiating complex vendor and service contracts • Ability to align infrastructure design with cybersecurity policies, compliance frameworks, and enterprise risk mitigation • Skill in technical expertise in infrastructure strategy, enterprise systems architecture, networking, cloud computing, and server/storage management • Knowledge of resiliency, failover, high availability, and disaster recovery architectures for business continuity • Skill in enterprise tools such as Ivanti, ServiceNow, SolarWinds, SCCM/Intune, Microsoft 365, and endpoint lifecycle management platforms • Ability to lead and mature IT service delivery organizations, build operational KPIs, and implement continuous improvement programs • Knowledge of communication and stakeholder management skills, with the ability to present complex issues to executives, elected officials, and the public • Skill in managing federated IT environments and supporting diverse departmental needs while ensuring centralized governance and control • Skill in driving infrastructure standardization, automation, and scalability across multiple departments and facilities • Knowledge of procurement processes, contract negotiations, and vendor performance management within public sector frameworks • Ability to recruit, mentor, and lead high-performing technical teams with a focus on inclusion, innovation, and operational excellence • Ability to commit to customer service, transparency, and delivering highly available and secure platforms that enable public service operations Must possess a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: Occasional travel to County sites, vendor meetings, conferences, and industry events. Ability to work in a fast-paced, evolving technology environment. Defines and executes a multi-year infrastructure modernization strategy aligned with County priorities, cybersecurity objectives, and digital transformation goals. Serves as a senior advisor to the CIO on infrastructure, operations, and technical strategy. Leads the transformation from legacy to hybrid or cloud-native environments (IaaS, PaaS, SaaS). Develops strategies to improve availability, scalability, automation, and performance of IT systems. Provides executive oversight for disaster recovery, business continuity, and resiliency planning. Develops and maintains infrastructure and operations roadmaps, ensuring long-term alignment with enterprise architecture. Drives innovation in service delivery and technology enablement across the County's departments. Translates operational priorities into measurable KPIs and strategic investments. Supports the County's sustainability and digital inclusion efforts through equitable technology access. Advocates for infrastructure and operations investments to Commissioners Court and County leadership. Directs enterprise-wide IT operations including service delivery, data centers, field support, and mission-critical platforms. Ensures 24/7 monitoring, uptime, and service continuity across all County systems. Implements ITIL-aligned service management practices including incident, change, problem, and asset management. Monitors infrastructure performance, availability, capacity, and lifecycle management. Oversees enterprise patching, systems administration, backups, and system hardening. Leads enterprise initiatives for device lifecycle replacement, mobility, and remote access. Establishes SLAs and enforces vendor performance standards and contract terms. Oversees strategic sourcing, licensing agreements, and vendor negotiations. Improves IT support and help desk responsiveness and customer satisfaction. Leverages automation and AIOps to improve response time, service reliability, and reduce operational overhead. Ensures compliance with security, privacy, procurement, and regulatory requirements. Partners with the Chief Information Security Officer to align infrastructure with cybersecurity policies and incident response strategies. Develops and enforces technical standards for platforms, configurations, and operations. Ensures systems meet business continuity and disaster recovery compliance standards. Maintains audit readiness for operational infrastructure, including risk management and documentation. Aligns infrastructure decisions with enterprise architecture, governance, and funding guidelines. Reviews and approves technical design and deployment strategies for new systems. Serves on governance boards and collaborate on IT policy and procurement reviews. Implements robust asset management and lifecycle tracking practices. Drives operational risk assessments and mitigation strategies. Develops and tracks KPIs for infrastructure performance, availability, reliability, and support. Benchmarks operational efficiency against peer agencies and national standards. Uses monitoring, analytics, and customer feedback to identify areas for improvement. Conducts service health assessments and continuous improvement reviews. Champions DevOps, observability, and automation initiatives to improve service delivery. Maintains operational dashboards for visibility and decision-making at the executive level. Drives cost optimization, energy efficiency, and resource planning across infrastructure platforms. Implements lifecycle management practices to reduce technical debt. Conducts root cause analyses and implement preventative action plans. Aligns continuous improvement efforts with Countywide modernization and efficiency goals. Leads, mentors, and grows a high-performing infrastructure and support team. Defines workforce strategy to align with current and future infrastructure needs. Promotes a culture of collaboration, agility, accountability, and innovation. Builds leadership pipelines, succession plans, and skills development programs. Leads organizational redesign to align with hybrid and cloud-native models. Encourages knowledge sharing and cross-training to increase resilience. Prioritizes diversity, equity, and inclusion in hiring and advancement. Establishes clear goals, performance metrics, and career paths for team members. Recognizes and celebrates achievements in operational excellence and service innovation. Develops field support and service desk teams into trusted partners with frontline departments. Acts as the County's technical and operational leader for infrastructure, representing IT to internal and external stakeholders. Serves as liaison to Commissioners Court, department heads, and executive leadership for operational matters. Engages with departments to understand evolving service delivery needs and coordinates support. Represents infrastructure in strategic planning, capital budgeting, and interagency initiatives. Builds strong relationships with public safety, courts, health, and justice systems to ensure operational readiness. Coordinates with city, state, and federal partners on emergency operations and infrastructure dependencies. Leads internal communication efforts related to outages, upgrades, and major changes. Fosters trust and transparency through consistent stakeholder reporting and service alignment. Participates in public sector peer forums and represent Dallas County in regional technology collaborations. Drives customer satisfaction by listening, adapting, and continuously improving service. Performs other duties as assigned.
$70k-101k yearly est. Auto-Apply 34d ago
Network Administrator
Smith County, Tx 3.6
Tyler, TX jobs
Smith County Information Technology provides support for County offices and employees. We are seeking a qualified Network Administrator with 2-3 years of hands-on experience and a basic networking certification (e.g., CompTIA Network+, Cisco CCNA). The successful candidate will assist in maintaining the county's network infrastructure, support critical systems and services, and help ensure the security and efficiency of government network operations. This role requires a motivated and detail-oriented professional with a commitment to public service and technical excellence. * Support daily operations of the county's LAN, WAN, and wireless networks * Configure, monitor, and troubleshoot network hardware, including switches, routers, and firewalls * Assist with network documentation and maintain inventory of network assets * Respond to user tickets related to connectivity and network performance * Participate in network upgrades, installations, and security projects * Assist with maintaining VPN, VoIP, and other communications technologies * Collaborate with other IT staff to support technology across multiple departments * Ensure compliance with county IT policies and state cybersecurity requirements * After Hours Support Oncall Support rotation required for this position * 2-3 years of professional experience in network administration or support * Certification in CompTIA Network+, Cisco CCNA, or equivalent * Solid understanding of networking protocols: TCP/IP, DNS, DHCP, VLANs, etc. * Familiarity with Cisco, or similar network hardware * Familiarity with Firewall Management * Knowledge of basic network cabling, computers and the OSI Model * Strong troubleshooting skills and ability to work independently or as part of a team * Excellent communication skills for supporting non-technical staff * After Hours Oncall Support Rotation required Preferred Qualifications * Experience in a government or public-sector IT environment is preferred * Exposure to network monitoring tools and logging systems * Understanding of basic cybersecurity best practices * Familiarity with Microsoft and cloud networking environments * Associate or Bachelor's degree in Computer Science, Information Technology, or a related field OR equivalent combination of education and relevant work experience
$66k-81k yearly est. 31d ago
IT System Administrator
Foundation Communities Inc. 3.6
Austin, TX jobs
Job Description This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device What You'll Do as an System Administrator I: · Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing. · Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment. · Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. · Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. · Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production. · Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support. · Perform routine and scheduled audits of all systems, including backups. · Work with vendors to order products and resolve complex technical problems. · All other duties as assigned. What You'll Need: · High school diploma or GED required. · Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience. · Five years of IT experience is preferred. Knowledge, Skills, and Abilities: · Proficiency in Windows operating systems and Microsoft Office applications required. · Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired. · Proficiency with IPv4 networks, DNS, and DHCP required. · Experience with remote support solutions. · Experience using a service desk solution. Other Requirements: · Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds. · Ability to pass criminal and financial background checks. · Occasional travel may be required, up to 5%. Job Type: Full-time Pay rate: 70,000 annually Experience: · IT support: 5 years (Preferred) Work Location: Hybrid remote in Austin, TX 78704
$68k-86k yearly est. 14d ago
Network Engineer - Information Technology
Fort Bend County, Tx 3.9
Richmond, TX jobs
Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here! * Participates in the design of Fort Bend County's local, wide area and wireless hardware and software network infrastructure, support both data and voice over IP traffic. Perform or oversee network installations. Maintain, proactively monitor and document all county networks, VLANs and routing configurations using advanced Cisco, equipment, network operating systems and networking protocols. * Performs advanced diagnostics, identifies, analyzes, and initiates resolutions as third level support of all LAN/WAN in support of both local and remote network connectivity devices. * Recommends and implements LAN/WAN policies and standards to ensure adherence to approved security and disaster recovery procedures. * Work with outside vendor services to ensure that support contracts are adhered to and services are provided in an efficient and timely manner * Administer proactive network security measures through the use of advanced Cisco Adaptive Security Appliances and other advanced Enterprise level equipment as appropriate. * Research and recommend technology in support of long-range network capacity planning to assist IT management in planning for future needs in hardware, software and service acquisition to maintain acceptable service levels for customers. * On call 24 hours per day, 7 days per week to respond to network related problems and outages. * Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers. MINIMUM JOB REQUIREMENTS: * Bachelor's Degree in Computer Science related field. (High School/GED and four years of relevant professional experience may be substituted for the Bachelor's Degree. * 5 years hands-on experience configuring and managing Cisco switches, routers and firewalls. * Advanced Network knowledge of Cisco technology, protocols and security systems in a converged network environment which encompasses local, wide area, wireless and voip applications. * Strong verbal and written communications skills; interpersonal skills and ability to deal effectively with the public, vendors, other employees, and elected officials. * Cisco Certified Network Associate (CCNA) or Cisco Certified Design Associate (CCDA) preferred. * Availability to be on call 24 hours per day, 7 days per week to respond to network related problems and outages. STARTING SALARY RANGE: $40.47 - $50.59 hourly based on qualifications CLOSING DATE: Upon filling position All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits. Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification. For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit ******************** Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.
$40.5-50.6 hourly Auto-Apply 60d+ ago
Network Engineer - Information Technology
Fort Bend County 3.9
Richmond, TX jobs
Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here! Participates in the design of Fort Bend County's local, wide area and wireless hardware and software network infrastructure, support both data and voice over IP traffic. Perform or oversee network installations. Maintain, proactively monitor and document all county networks, VLANs and routing configurations using advanced Cisco, equipment, network operating systems and networking protocols. Performs advanced diagnostics, identifies, analyzes, and initiates resolutions as third level support of all LAN/WAN in support of both local and remote network connectivity devices. Recommends and implements LAN/WAN policies and standards to ensure adherence to approved security and disaster recovery procedures. Work with outside vendor services to ensure that support contracts are adhered to and services are provided in an efficient and timely manner Administer proactive network security measures through the use of advanced Cisco Adaptive Security Appliances and other advanced Enterprise level equipment as appropriate. Research and recommend technology in support of long-range network capacity planning to assist IT management in planning for future needs in hardware, software and service acquisition to maintain acceptable service levels for customers. On call 24 hours per day, 7 days per week to respond to network related problems and outages. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers. MINIMUM JOB REQUIREMENTS: Bachelor's Degree in Computer Science related field. (High School/GED and four years of relevant professional experience may be substituted for the Bachelor's Degree. 5 years hands-on experience configuring and managing Cisco switches, routers and firewalls. Advanced Network knowledge of Cisco technology, protocols and security systems in a converged network environment which encompasses local, wide area, wireless and voip applications. Strong verbal and written communications skills; interpersonal skills and ability to deal effectively with the public, vendors, other employees, and elected officials. Cisco Certified Network Associate (CCNA) or Cisco Certified Design Associate (CCDA) preferred. Availability to be on call 24 hours per day, 7 days per week to respond to network related problems and outages. STARTING SALARY RANGE: $40.47 - $50.59 hourly based on qualifications CLOSING DATE: Upon filling position All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits. Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification. For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit ******************** Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.
$40.5-50.6 hourly Auto-Apply 60d+ ago
Systems Analyst VII - Solutions Architect - Information and Technology Division (010382)
Texas Department of Criminal Justice 3.8
Huntsville, TX jobs
Performs highly advanced and supervisory computer systems analysis work. Work involves directing the planning, budgeting, and analysis of user requirements, procedures, and problems to automate processing and to improve existing systems; and designing and implementing designs using software-programming languages. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment. II. ESSENTIAL FUNCTIONS A. Directs and participates in the planning, design, development, implementation, support, and maintenance of information technology security measures to safeguard departmental information; and oversees and participates in the development and execution of enterprise-level strategies and technical direction, including establishing processes and procedures for executing and maintaining technology road maps. B. Oversees studies and the preparation of reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; devises and implements optimum solutions; and oversees projects that cross functional agency systems and other state entities that require coordinating, planning, and scheduling during project development and implementation stages. C. Oversees and plans and schedules studies and system implementations; oversees and identifies system requirements, develops functional design specifications to meet requirements and solutions to complex operational problems; and oversees and conducts tests and diagnoses systems to ensure critical requirements are met. D. Oversees and conducts the training of staff prior to the implementation of technical and computer systems and offers advice and guidance during the implementation process. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. III. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Computer Science, Computer Information Systems, Management Information Systems or a related field preferred. Each year of experience as described below in excess of the required ten years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis. 2. Ten years full-time, wage-earning information technology, project management, or enterprise-level solution analysis and provisioning experience. 3. Six years full-time, wage-earning systems analysis, design, and implementation experience. 4. Governmental program experience preferred. * Ability to maintain the security and integrity of critical infrastructure as it is defined by state law. B. Knowledge and Skills 1. Knowledge of the limitations and capabilities of computer systems, the techniques used in the design of automated and non-automated systems, information technology equipment, applicable programming languages, computer hardware and software, and computer operating systems, writing program code, and automated mapping. 2. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 3. Skill to communicate ideas and instructions clearly and concisely. 4. Skill to coordinate effectively with other staff, departments, officials, agencies, organizations, and the public. 5. Skill in analyzing and solving complex problems. 6. Skill in developing or revising program code. 7. Skill in scheduling, testing, installing, and implementing programs. 8. Skill in troubleshooting complex computer systems. 9. Skill to analyze complex systems and procedures. 10. Skill to write and revise standards and procedures. 11. Skill to train others. IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.
$48k-65k yearly est. 3d ago
Network Administrator
City of Cedar Park (Tx 4.3
Cedar Park, TX jobs
ABOUT CEDAR PARK The City of Cedar Park is a vibrant suburb of over 83,000 residents, located 17 miles northwest of downtown Austin and recognized for its quality of life in the fast-growth dynamic Central Texas region. Cedar Park is the fourth largest city in the Austin metropolitan area, shares a border with Austin, and is ideally situated for corporate headquarters with a growing number of high tech and major manufacturing employers. With deep roots as a small community and ability to retain a hometown feel, it is known for its outstanding schools, probusiness climate and relaxed family environment. Named one of the Best Suburbs for Growing Families and Best Small City in America in 2020, Cedar Park offers all the benefits of life in an emerging first ring suburb in a region known for its high tech, innovation and live music, with desirable neighborhoods, an entrepreneurial business environment, and an effective, well managed city government. VISION We image the City of Cedar Park as a family-oriented community, one of compassion, integrity, diversity and many faiths. We are an attractive destination, a leader in business development and committed to an exceptional quality of life for all. JOB SUMMARY The Network Administrator is responsible for maintaining and supporting the City's IT infrastructure, including networks, servers, and related technologies. This role ensures the efficient and secure operation of the City's network and data communication systems, supporting a wide range of departments and services. The ideal candidate will possess strong technical expertise, problem-solving skills, and the ability to work independently and as part of a team. ESSENTIAL JOB FUNCTIONS: Network Management: * Install, configure, and maintain network hardware (routers, switches, firewalls) and software. * Monitor network performance to ensure smooth operation, reliability, and optimal security. * Troubleshoot and resolve network-related issues, ensuring minimal downtime and disruption. * Maintain the integrity of the City's LAN/WAN and wireless networks. Network Security: * Implement and maintain security protocols, including firewalls, VPNs, and intrusion detection/prevention systems. * Conduct regular security assessments to identify vulnerabilities and recommend solutions. * Monitor and respond to potential security breaches or incidents in a timely manner. Technical Support: * Provide technical support for network and system issues to City employees. * Assist with setting up new workstations, configuring network connections, and managing access control. * Coordinate with third-party vendors and service providers for equipment or support when necessary. Documentation & Compliance: * Maintain detailed documentation of network configurations, policies, and procedures. * Ensure the City's IT systems comply with relevant regulations, policies, and best practices. * Assist in disaster recovery planning and testing to ensure business continuity. Other Duties: * Evaluate and recommend new network technologies and upgrades. * Participate in IT-related projects, collaborating with team members and departments. * Attend professional development opportunities to stay current with new technologies. MINIMUM REQUIREMENTS Education: * Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: * 3-5 years of experience in network administration or a related role. * Experience working with Cisco, Juniper, or similar networking equipment. Certifications: * Network+ or equivalent certification (required). * Cisco Certified Network Associate (CCNA) or higher (preferred or equivalent experience). KNOWLEDGE, SKILLS & ABILITIES: * Strong knowledge of network infrastructure, routing, and switching. * Proficiency in network security protocols and firewalls. * Familiarity with virtualization technologies (VMware, Hyper-V). * Excellent troubleshooting and analytical skills. * Strong communication and interpersonal skills. * Ability to prioritize tasks and manage multiple projects simultaneously. * Knowledge of ITIL or similar service management frameworks (a plus). EQUAL OPPORTUNITY EMPLOYER The City of Cedar Park is an Equal Employment Opportunity (EEO) employer. As an EEO employer, the City will conduct its staffing activities, selection, promotion, demotion, transfer, training, and separation in accordance with Federal, State, and Local EEO laws and regulations as they affect the City. The City of Cedar Park will not discriminate against any applicant or employee based on race, color, national origin, sex, age, religion, veteran status, or disability.
$63k-78k yearly est. 27d ago
Network Technician I - IT - 1
Brazos County, Tx 3.7
Bryan, TX jobs
Installs and configures computer hardware and software; troubleshoots problems, including running diagnostics test, and taking appropriate corrective action; and provides software and hardware training as required. Configures, installs, and documents computer hardware and software, including PCs, printers, memory, and hard drives Troubleshoots problems with county hardware, software, and computer network, including running diagnostics tests, using testing equipment, and taking appropriate corrective action. Provides support to county employees over the network, phone, and at their desks throughout the county. Will travel to remote county offices when required. Assists in administering network-wide software such as Active Directory and DHCP. Develops hardware imaging and software deployment and removal scripts. Documents changes, requests, and installations using the ticket tracking software ServiceNow, and updates existing, or creates new documentation where appropriate. Determines parts that need to be ordered for computers and other computer-related equipment. Assist with and cover after-hours call for the IT Department on a rotational basis. Assist other IT divisions as may be necessary. Other Duties as assigned. Supervision Received: General instruction, task assignment and prioritization, and periodic employee performance evaluations. Given: This is a non-supervisory position. Education Required: Two-year Associates Degree in Computer Science, Information Systems, or related field or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Preferred: BA or BS in Computer Science, Comp Engr., MIS or related field. Experience Required: One year of computer related experience or any equivalent combination of experience and education Preferred: Two-years or more computer related experience Certificates, Licenses, Registrations Required: Valid State of Texas Class C Driver's License. Preferred: MCDST, MCSA, MCSE, MOS, or CompTIA A+, CTT+, Network+, or Server+ Physical Demands Typical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to type; reach with hands and arms; and talk and hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move objects weighing up to 40 pounds, such as computers, printers, stacks of records, or other similar objects. Specific vision abilities required by this job include close vision, and ability to adjust focus. Knowledge, Skills, & Abilities Typical: Knowledge of: * PC hardware and software repair, Windows Operating Systems, and Microsoft Office applications Ability to: * Work independently on projects with minimal supervision or as part of a team as needed. * Organize workload; establish priorities; and meet established deadlines. * Prepare clear, concise and complete reports, correspondence and other written materials. * Anticipate, identify and effectively resolve various issues and problems. * Provide management with sound, constructive advice and information concerning job tasks. * Comply with all County and departmental policies and procedures and meet attendance and punctuality guidelines. * Be constantly alert and aware of the hazards involved and follow the safety practices and principles in reporting and preventing accidents. * Multitask and work in an environment with frequent interruptions. * Establish and maintain positive and cooperative working relationships with all levels of County staff. Skills: * Strong verbal and written communication skills. * Strong customer service skills. * Excellent planning, organizational, problem-solving and time-management skills. Work Environment Typical: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but may be noisy or distracting. The employee is required to perform multiple tasks simultaneously and to perform tedious and exacting work. The employee may be required to work closely with others as part of a team or perform required job functions remotely, to work under time pressures to meet dead-lines, and to work in emergency situations.
$58k-78k yearly est. Auto-Apply 60d ago
Network Technician I - IT - 1
Brazos County 3.7
Bryan, TX jobs
Installs and configures computer hardware and software; troubleshoots problems, including running diagnostics test, and taking appropriate corrective action; and provides software and hardware training as required. Configures, installs, and documents computer hardware and software, including PCs, printers, memory, and hard drives Troubleshoots problems with county hardware, software, and computer network, including running diagnostics tests, using testing equipment, and taking appropriate corrective action. Provides support to county employees over the network, phone, and at their desks throughout the county. Will travel to remote county offices when required. Assists in administering network-wide software such as Active Directory and DHCP. Develops hardware imaging and software deployment and removal scripts. Documents changes, requests, and installations using the ticket tracking software ServiceNow, and updates existing, or creates new documentation where appropriate. Determines parts that need to be ordered for computers and other computer-related equipment. Assist with and cover after-hours call for the IT Department on a rotational basis. Assist other IT divisions as may be necessary. Other Duties as assigned. Supervision Received: General instruction, task assignment and prioritization, and periodic employee performance evaluations. Given: This is a non-supervisory position. Education Required: Two-year Associates Degree in Computer Science, Information Systems, or related field or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Preferred: BA or BS in Computer Science, Comp Engr., MIS or related field. Experience Required: One year of computer related experience or any equivalent combination of experience and education Preferred: Two-years or more computer related experience Certificates, Licenses, Registrations Required: Valid State of Texas Class C Driver's License. Preferred: MCDST, MCSA, MCSE, MOS, or CompTIA A+, CTT+, Network+, or Server+ Physical Demands Typical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to type; reach with hands and arms; and talk and hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move objects weighing up to 40 pounds, such as computers, printers, stacks of records, or other similar objects. Specific vision abilities required by this job include close vision, and ability to adjust focus. Knowledge, Skills, & Abilities Typical: Knowledge of: - PC hardware and software repair, Windows Operating Systems, and Microsoft Office applications Ability to: - Work independently on projects with minimal supervision or as part of a team as needed. - Organize workload; establish priorities; and meet established deadlines. - Prepare clear, concise and complete reports, correspondence and other written materials. - Anticipate, identify and effectively resolve various issues and problems. - Provide management with sound, constructive advice and information concerning job tasks. - Comply with all County and departmental policies and procedures and meet attendance and punctuality guidelines. - Be constantly alert and aware of the hazards involved and follow the safety practices and principles in reporting and preventing accidents. - Multitask and work in an environment with frequent interruptions. - Establish and maintain positive and cooperative working relationships with all levels of County staff. Skills: - Strong verbal and written communication skills. - Strong customer service skills. - Excellent planning, organizational, problem-solving and time-management skills. Work Environment Typical: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but may be noisy or distracting. The employee is required to perform multiple tasks simultaneously and to perform tedious and exacting work. The employee may be required to work closely with others as part of a team or perform required job functions remotely, to work under time pressures to meet dead-lines, and to work in emergency situations.
$58k-78k yearly est. Auto-Apply 59d ago
Power System Engineer Senior (Relay Engineering)
City of Austin 4.4
Technical systems engineer job at City of Austin
JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.At Austin Energy, you'll have the opportunity to apply your engineering expertise to projects that directly impact the reliability and safety of the city's power grid. You'll work with a collaborative team, tackle complex technical challenges, and contribute to building a smarter, more resilient energy future for one of the fastest-growing communities in the nation. Step into a key engineering role with Austin Energy's Relay Engineering Team, where you'll apply your expertise in electric utility design, protection, and control systems to keep our power grid safe and reliable. In this position, you'll prepare detailed construction drawing packages, troubleshoot and support microprocessor relay installations in the field, and serve as a go-to resource for solving technical challenges. Your day-to-day will involve close collaboration with colleagues across Engineering, Construction, and Project Management, giving you the opportunity to see projects through from design to execution. This role is ideal for engineers who enjoy blending technical design with hands-on problem solving-and who want their work to make a direct impact on powering the City of Austin. Job Description: Power System Engineer Senior (Relay Engineering) Purpose: Plans, directs, and coordinates design of electric utility system facilities, including generation, electric substations, overhead and underground transmission and distribution lines, network systems, protection systems, supervisory control systems (SCADA), market operation and settlement systems, street lighting, and other electric system facilities. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs complex power system analyses, such as protective coordination, fault studies, load flows, service reliability, load forecasts, power quality, voltage stability, system expansion studies, and market operations. Prepares and reviews standards, equipment specifications, design procedures, and test procedures. Develops and prepares engineering designs, drawings, circuit maps, control diagrams, charts, databases, plans, and other documents for transmission and distribution systems, generation and substation facilities, market operation and settlement systems and SCADA/EMS. Provides technical expertise in materials, design, welding, equipment standards, relay coordination, technology or other areas related to the utility industry. Formulates, prepares, and implements operating and safety procedures and guidelines, and operating manuals for system facilities including substations, transmission, distribution, and generation. Prepares necessary reports to regulatory agencies. Assists in providing technical and financial inputs for projects in electric utility budget process. Identifies, investigates, and analyzes engineering design problems, and develops corrective actions. Provides technical leadership for major or complex engineering and construction projects and works closely with field personnel to support project energization. Assists efforts to keep up with the latest developments in the utility industry, to meet North American Electric Reliability Council (NERC), Federal Energy Regulatory Commission (FERC), Electric Reliability Council of Texas (ERCOT) and Texas Public Utility Commission (TX PUC) standards and regulatory requirements. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of engineering design principles applicable to electric utility operations, such as generation, transmission, distribution and other related fields. Knowledge of advanced mathematical techniques such as trigonometry, calculus, and coordinate geometry. Knowledge of engineering standards, principles, methods, codes, practices, procedures, materials, and equipment used in the design, construction, and operation of the electric utility systems. Knowledge of preparation of cost estimates and engineering and feasibility reports. Knowledge of regulatory requirements within the local and state ordinances and laws. Knowledge of City of Austin purchasing and contract policies and procedures. Skill in oral and written technical and/or general communication including preparation of written reports. Skill in negotiations and handling conflict resolution. Ability to perform more complex engineering calculations and to analyze engineering problems. Minimum Qualifications: Graduation with a Bachelor's degree from an accredited college or university with major coursework in engineering, plus seven (7) years of experience related to engineering. Licenses and Certifications Required: Licensed Professional Engineer (PE) in the State of Texas; or if currently licensed in another state, the ability to obtain a Texas PE license within one (1) year of employment. Preferred Qualifications: Experience with electric utility protection schemes Experience developing or applying standards for protective relay design in electric utility transmission, substation, and distribution systems Experience providing engineering field support to electric utility technical personnel Experience with equipment specification, selection, design approval and testing Experience with quality management programs Ability to travel to multiple sites as part of the regular job duties Notes to Candidate: Location: 4815 Mueller Blvd, Austin, TX 78723 Days and Hours: Monday through Friday. 8:00 a.m. to 5:00 p.m. 40 Hour Work Week (Hybrid Available) Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Salary: $104,300.00 - $134,000.00 annually, depending on qualifications Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Fair Labor Standards Act: This position is classified FLSA Exempt. Exempt employees are salaried and are not eligible for overtime compensation. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Important Note to Applicants: Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system. EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call ************** or Texas Relay by dialing 7-1-1.
$104.3k-134k yearly Auto-Apply 14d ago
Network Engineer I.Info Tech Services
Dallas County 3.8
Dallas, TX jobs
Under direct supervision, installs, configures, operates, and maintains network environments Wide Area Network (WAN). Local Area Network (LAN) and Wireless Network (WN), software and related infrastructure and performs related duties as assigned. Responsibilities 1. Participates in the installation, configuration, maintenance and operation of network environments (WAN, LAN, WN) and associated equipment (switches routers, firewalls, controllers, access points, load balancers) to meet application and core service requirements; manages and monitors network environments, troubleshoots/resolves identified and reported problems. 2. Implements, maintains, and operates connectivity for ‘internet' and ‘cloud solutions'. Implements, maintains, and operates data protection and system disaster recover solution; ensures data and systems are backed up, and network environments are secure by performing security monitoring, vulnerability scanning and remediation. 3. Performs asset life cycle management for network equipment and software. Assists in the maintenance and operation of a Data Center; implements and manages cabinet, cabling, and power configurations. 4. Serves as technical expert on projects, interacts with project teams, vendors, and other agencies to gather requirements; researches and recommends network environment solutions; provides technical guidance for solutions, coordinates equipment deployment and participates in systems installation, configuration, and testing. 5. Performs other duties as assigned. Qualifications Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, or in a job-related field of study. Two (2) years of related work experience which involved the maintenance of WANs, LANs, WNs, software and related infrastructure. Special Requirements/Knowledge, Skills & Abilities: Knowledge of Data Center design, management and operations, architecture of network environments (WAN, LAN, WN), software-defined networks, disaster recovery data protection operations; information security as it pertains to network environments “cloud” technologies; project management and research techniques; the concepts, practices and procedures of other information technology fields and the interaction with network functions. Maintain effective working relationships, communication clearly, orally and in writing, with varying levels of the organization with varying technological understanding. Required to be on call. Must have a valid Texas Drivers License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. The position requires the knowledge of the following: Wireless Connectivity Services Local Area Network Connectivity Services Wide Area Network Connectivity Services Internet Connectivity Services Remote Connectivity Services Firewall Services Load Balancer Services Internet Filtering Services Security Services “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Incumbents must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: On call 24/7 technical support may be required. Requires prolonged sitting, standing, walking, and the ability to lift files, boxes, and other materials up to 20 lbs., unassisted.
$64k-79k yearly est. Auto-Apply 60d+ ago
Broadband Network Analyst
City of Pharr 3.4
Pharr, TX jobs
Join the City of Pharr as a Full-Time Broadband Network Analyst and embrace an exciting career at the forefront of technology! Located in Pharr, TX, this onsite position offers you the opportunity to be an integral part of our innovative team, tackling dynamic challenges and enhancing our community's connectivity. You'll collaborate with energetic professionals dedicated to problem-solving and customer-centric solutions. With an annual pay of $48,000.00, this role empowers you to contribute to meaningful projects that impact residents' daily lives. You will be offered great benefits such as Medical, Dental, Vision, and Retirement. Seize the chance to grow your expertise in a forward-thinking environment while making a real difference in the city you call home! What does a Broadband Network Analyst do? As a Broadband Network Analyst at the City of Pharr, you will work under the general supervision of the Fiber Manager to identify, troubleshoot, and resolve issues within our fiber optic and wireless networks. Your role involves the operation and maintenance of both public and private FTTH systems, including the design and installation of cable lines underground and on street poles. You'll engage in tasks such as cutting, splicing, terminating, and documenting fiber optic cables while locating problem areas and executing repairs. Additionally, you will provide vital technical support to end-users, ensuring seamless operation of networking systems and video surveillance equipment. You'll also train users in various software applications, diagnose problems effectively, and implement solutions. This hands-on position is ideal for someone looking to make a significant impact in a fast-paced, innovative environment. Requirements for this Broadband Network Analyst job To thrive as a Broadband Network Analyst with the City of Pharr, you must possess a solid foundation in the practices and principles of fiber to the home/premise networks. A comprehensive understanding of implementing, managing, and monitoring both local and wide area networks, as well as wireless networks, is essential. Expertise in network diagnostic tools and familiarity with broadband ISP networks will enhance your capability to identify and resolve issues efficiently. You should excel in a fast-paced environment, effectively managing multiple tasks and projects while demonstrating a customer-service orientation. Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel, is crucial for documentation and reporting. Additionally, skill in using job-related networking and diagnostic equipment will be key to your success in this role, ensuring that you contribute to a professional and customer-centric team environment. Knowledge and skills required for the position are: Must be knowledgeable on the practices and principles of fiber to the home/premise networks. Knowledge of implementing, managing, and monitoring local, and wide area networks. Knowledge of implementing, managing, and monitoring wireless networks. Knowledge of network diagnostic tools and in broadband ISP networks. Capable of working in a fast-paced environment and effectively manage tasks/projects. Proficient in computer software such as Microsoft Word, PowerPoint, Excel. Must be customer-service oriented, always have a customer friendly attitude and professional appearance. Skill in effectively using job related networking equipment. Skill in effectively using job related diagnostic equipment. Connect with our team today! If you believe that this position matches your requirements, applying for it is a breeze. Best of luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
$48k yearly 60d+ ago
Network Engineer (Austin)
State of Texas 4.1
Austin, TX jobs
WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based at 1411 Brazos St, Austin. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: Seeking an IT professional who uses analysis and design techniques to solve business problems using technology. The ideal candidate will have strong problem solving, critical thinking and analytical skills. Must have the ability to communicate in a professional, customer-focused manner. WHAT YOU WILL DO: The Network Engineer (Network Specialist V-VI) performs advanced to highly advanced and/or supervisory (senior-level) work overseeing activities associated with a Local Area Network (LAN) and/or Wide Area Network (WAN), Internet and intranet systems, and other data networks; planning, designing, and integrating data telecommunications networks; designing, installing, and monitoring networks; monitoring and analyzing existing hardware and software; developing policies and procedures; preparing budget recommendations; and evaluating potential network enhancements. Works under minimal supervision, with considerable to extensive latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: * Strategic planning, design, rollout, 24/7 operations, performance, and security of the internal network that provides services to TWC employees, contractors, and vendors. Maintain Blue Cat, DNS, DHCP, and IPAM solutions. * Maintain, monitor and document the Local Area and Wide Area network infrastructure and provide Network Diagrams when needed. * Monitor network infrastructure (including Cloud architecture) to ensure fault tolerance and redundancy of critical system. * Review, analyze, troubleshoot, interpret, and implement and install firewall rules and the impact on network behavior. * Perform and coordinate on-going maintenance and problem resolution to ensure Local and Wide Area network performance and integrity. * Evaluate existing network and system procedures and make recommendations for improvements. * Perform and coordinate installation and configuration of LAN/WAN equipment, wiring, connectors and all other hardware and software that relates to providing end user communication needs on the LAN/WAN. * Work with Building and Facilities staff to ensure end user additions, moves and changes are completed on schedule. * Maintain and provide added port availability. * Research and evaluate various hardware and software resources. * Perform risks assessments and disaster recovery responsibilities. * Participate in research, planning, acquisition, testing and implementation phases of assigned LAN/WAN-related projects. * Perform problem determination and resolution on hardware and software related to the LAN/WAN network equipment and end-user problem determination and resolution. * Maintains up to date information on assigned problems within the helpdesk problem management system. * There may be some travel involved (5%) for training and site visits and the position may have on-call responsibilities. * Other duties and assigned data communications tasks, as needed. YOU ARE A GREAT FIT WITH: * Graduation from an accredited four-year college or university, plus six years of full-time related work experience. * One year of utilizing project management in leading large-scale network projects. * Open Source network management tools such as Wireshark and MRTG (Multi Router Traffic Grapher). * Panduit Pan-Net cabling system. * Python programming experience. * Installing, configuring and maintaining Cisco Network's Enterprise hardware. * IP Subnetting and IP Routing; Implements and configures routed and switched data networks. Performs configuration of routing protocols, e.g., OSPF, EIGRP, and BGP. * Using OSI model as a troubleshooting process. * Ability to communicate technical concerns and solutions to many different people with varying degrees of technical knowledge. * Ability to put together project plans, work break down structures, and present following PMBOK methodologies. * Industry related certifications are a plus but not required: Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network , Information Technology Infrastructure Library (ITIL) and Project Management Professional (PMP) or formal project management training and/or certification. YOU QUALIFY WITH: * Network Specialist V: Four years of full-time experience in networks, telecommunications, and/or utilizing personal computer hardware and software. * Network Specialist VI: Five years of full-time experience in networks, telecommunications, and/or utilizing personal computer hardware and software. * Both Levels: Relevant academic credits may be applied toward experience qualifications for this position. YOU GAIN: * A Family Friendly Certified Workplace. * Competitive starting salary: $7,000.00 - $8,750.00/month * Defined Retirement Benefit Plan * Optional 401(k) and 457 accounts * Medical Insurance * Paid time off, including time for vacation, sick and family care leave * Additional benefits for active employees can be found at *********************************************************** VETERANS: Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: ************************************************************************************** HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$7k-8.8k monthly 60d+ ago
Broadband Network Specialist
City of Pharr 3.4
Pharr, TX jobs
Join the City of Pharr as a Full-Time Broadband Network Specialist and ignite your career in a dynamic and customer-centric environment! This onsite position in Pharr, TX, provides an exciting opportunity to be a key problem solver within our innovative team, focusing on enhancing connectivity for the community. With an annual pay of $42,000.00, you'll enjoy a role that is not only rewarding but also vital to our city's growth and technological advancement. Collaborate with forward-thinking professionals committed to shaping the future of broadband services while engaging with a diverse clientele. Immerse yourself in an energetic atmosphere where your contributions directly impact the lives of residents. You will be provided great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Don't miss the chance to contribute to cutting-edge projects and drive customer satisfaction in a role that truly makes a difference! Apply today! What's your day like? As a Broadband Network Specialist at the City of Pharr, you'll play an essential role in ensuring the seamless operation of our private and public FTTH fiber optic, wired, and wireless networks. Your primary responsibility will be to identify, troubleshoot, and resolve network issues, as well as perform routine maintenance. This hands-on position requires expertise in cutting, splicing, and terminating fiber optic cables while documenting processes accurately. You'll locate problem areas, conduct repairs, and execute programming and diagnostics tasks. In addition, you'll provide technical support to end-users, guiding them on network systems and the installation, testing, and troubleshooting of network and fiber optic systems. Your technical acumen will extend to the installation and configuration of video surveillance equipment and training users on optimal software and hardware setups, ensuring a robust and efficient networking experience for all city residents. Requirements for this Broadband Network Specialist job To thrive as a Broadband Network Specialist with the City of Pharr, a diverse skill set is essential. You must be well-versed in the principles and practices of fiber to the home/premise networks, as well as possess knowledge in managing and monitoring both local and wide area networks. Familiarity with wireless networks and the utilization of network diagnostic tools is crucial for effective problem resolution in broadband ISP environments. Additionally, your ability to adapt to a fast-paced work setting while managing multiple tasks and projects will be vital for success. Strong proficiency in computer software-particularly Microsoft Word, PowerPoint, and Excel-is necessary for documentation and reporting. A customer-service orientation with a friendly demeanor and professional appearance is essential, alongside skills in operating job-related networking and diagnostic equipment. This blend of technical knowledge and interpersonal skills will ensure your effectiveness in enhancing our city's network infrastructure. Knowledge and skills required for the position are: Must be knowledgeable on the practices and principles of fiber to the home/premise networks. Knowledge of implementing managing and monitoring local and wide area networks. Knowledge of implementing managing and monitoring wireless networks. Knowledge of network diagnostic tools and in broadband ISP networks. Capable of working in a fast-paced environment and effectively manage tasks/projects. Proficient in computer software such as Microsoft Word, PowerPoint, Excel. Must be customer-service oriented, always have a customer friendly attitude and professional appearance. Skill in effectively using job related networking equipment. Skill in effectively using job related diagnostic equipment. Make your move If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
$42k yearly 60d+ ago
Broadband Network Specialist
City of Pharr (Tx 3.4
Pharr, TX jobs
Join the City of Pharr as a Full-Time Broadband Network Specialist and ignite your career in a dynamic and customer-centric environment! This onsite position in Pharr, TX, provides an exciting opportunity to be a key problem solver within our innovative team, focusing on enhancing connectivity for the community. With an annual pay of $42,000.00, you'll enjoy a role that is not only rewarding but also vital to our city's growth and technological advancement. Collaborate with forward-thinking professionals committed to shaping the future of broadband services while engaging with a diverse clientele. Immerse yourself in an energetic atmosphere where your contributions directly impact the lives of residents. You will be provided great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Don't miss the chance to contribute to cutting-edge projects and drive customer satisfaction in a role that truly makes a difference! Apply today! What's your day like? As a Broadband Network Specialist at the City of Pharr, you'll play an essential role in ensuring the seamless operation of our private and public FTTH fiber optic, wired, and wireless networks. Your primary responsibility will be to identify, troubleshoot, and resolve network issues, as well as perform routine maintenance. This hands-on position requires expertise in cutting, splicing, and terminating fiber optic cables while documenting processes accurately. You'll locate problem areas, conduct repairs, and execute programming and diagnostics tasks. In addition, you'll provide technical support to end-users, guiding them on network systems and the installation, testing, and troubleshooting of network and fiber optic systems. Your technical acumen will extend to the installation and configuration of video surveillance equipment and training users on optimal software and hardware setups, ensuring a robust and efficient networking experience for all city residents. Requirements for this Broadband Network Specialist job To thrive as a Broadband Network Specialist with the City of Pharr, a diverse skill set is essential. You must be well-versed in the principles and practices of fiber to the home/premise networks, as well as possess knowledge in managing and monitoring both local and wide area networks. Familiarity with wireless networks and the utilization of network diagnostic tools is crucial for effective problem resolution in broadband ISP environments. Additionally, your ability to adapt to a fast-paced work setting while managing multiple tasks and projects will be vital for success. Strong proficiency in computer software-particularly Microsoft Word, PowerPoint, and Excel-is necessary for documentation and reporting. A customer-service orientation with a friendly demeanor and professional appearance is essential, alongside skills in operating job-related networking and diagnostic equipment. This blend of technical knowledge and interpersonal skills will ensure your effectiveness in enhancing our city's network infrastructure. Knowledge and skills required for the position are: * Must be knowledgeable on the practices and principles of fiber to the home/premise networks. * Knowledge of implementing managing and monitoring local and wide area networks. * Knowledge of implementing managing and monitoring wireless networks. * Knowledge of network diagnostic tools and in broadband ISP networks. * Capable of working in a fast-paced environment and effectively manage tasks/projects. * Proficient in computer software such as Microsoft Word, PowerPoint, Excel. * Must be customer-service oriented, always have a customer friendly attitude and professional appearance. * Skill in effectively using job related networking equipment. * Skill in effectively using job related diagnostic equipment. Make your move If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
$42k yearly 7d ago
Broadband Network Specialist
City of Pharr 3.4
Pharr, TX jobs
Job Description Join the City of Pharr as a Full-Time Broadband Network Specialist and ignite your career in a dynamic and customer-centric environment! This onsite position in Pharr, TX, provides an exciting opportunity to be a key problem solver within our innovative team, focusing on enhancing connectivity for the community. With an annual pay of $42,000.00, you'll enjoy a role that is not only rewarding but also vital to our city's growth and technological advancement. Collaborate with forward-thinking professionals committed to shaping the future of broadband services while engaging with a diverse clientele. Immerse yourself in an energetic atmosphere where your contributions directly impact the lives of residents. You will be provided great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Don't miss the chance to contribute to cutting-edge projects and drive customer satisfaction in a role that truly makes a difference! Apply today! What's your day like? As a Broadband Network Specialist at the City of Pharr, you'll play an essential role in ensuring the seamless operation of our private and public FTTH fiber optic, wired, and wireless networks. Your primary responsibility will be to identify, troubleshoot, and resolve network issues, as well as perform routine maintenance. This hands-on position requires expertise in cutting, splicing, and terminating fiber optic cables while documenting processes accurately. You'll locate problem areas, conduct repairs, and execute programming and diagnostics tasks. In addition, you'll provide technical support to end-users, guiding them on network systems and the installation, testing, and troubleshooting of network and fiber optic systems. Your technical acumen will extend to the installation and configuration of video surveillance equipment and training users on optimal software and hardware setups, ensuring a robust and efficient networking experience for all city residents. Requirements for this Broadband Network Specialist job To thrive as a Broadband Network Specialist with the City of Pharr, a diverse skill set is essential. You must be well-versed in the principles and practices of fiber to the home/premise networks, as well as possess knowledge in managing and monitoring both local and wide area networks. Familiarity with wireless networks and the utilization of network diagnostic tools is crucial for effective problem resolution in broadband ISP environments. Additionally, your ability to adapt to a fast-paced work setting while managing multiple tasks and projects will be vital for success. Strong proficiency in computer software-particularly Microsoft Word, PowerPoint, and Excel-is necessary for documentation and reporting. A customer-service orientation with a friendly demeanor and professional appearance is essential, alongside skills in operating job-related networking and diagnostic equipment. This blend of technical knowledge and interpersonal skills will ensure your effectiveness in enhancing our city's network infrastructure. Knowledge and skills required for the position are: Must be knowledgeable on the practices and principles of fiber to the home/premise networks. Knowledge of implementing managing and monitoring local and wide area networks. Knowledge of implementing managing and monitoring wireless networks. Knowledge of network diagnostic tools and in broadband ISP networks. Capable of working in a fast-paced environment and effectively manage tasks/projects. Proficient in computer software such as Microsoft Word, PowerPoint, Excel. Must be customer-service oriented, always have a customer friendly attitude and professional appearance. Skill in effectively using job related networking equipment. Skill in effectively using job related diagnostic equipment. Make your move If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position. Job Posted by ApplicantPro
$42k yearly 3d ago