Service Specialist jobs at City of Baltimore - 65 jobs

Salary Range: $66,701.00 - $106,818.00 Annually Hiring Salary Range: $66,701.00 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: ************************************************************** About Mayor's Office of Employment Development The Mayor's Office of Employment Development (MOED) coordinates and directs workforce development initiatives that are responsive to the needs of Baltimore City employees and job seekers to enhance and promote the local economy. At MOED, we view our mission broadly to deliver economic justice to our city. To us, economic justice means creating an equitable workforce system for all residents - especially those who have been generationally and systemically disadvantaged - one that is responsive to their needs and ensures viable economic opportunities. Our vision is for every City resident to maximize his/her career potential and for all employers to have the human resources to grow and prosper - a workforce system that works. Job Summary The Business Services Representative job responsibilities involve two essential functions: first, recruiting/connecting businesses to services of the Mayor's Office of Employment Development (MOED) by marketing all possible agency resources (industry sector partnerships, customized training, on-the-job training, subsidized employment, tax credits, summer jobs, recruitment services, etc.) and secondly, developing employment and training opportunities that lead to permanent, full-time positions with benefits and self-sufficient salaries for area job seekers. Essential Functions * Demonstrates ability to obtain labor market information. * Utilizes local labor market information to target new businesses and employers. * Identifies business employment and training needs required with changing labor market trends. * Conducts job matching activities for jobseekers. * Conducts job development for targeted populations. * Produce monthly reports including; * Number of business contacts, business contact information, industry information and, services provided * Number of job orders (received, filled) * Customer referral information * Analyzes current marketing strategies, MOED strategic plans and uses various methodologies such as focus sessions, surveys, etc. to make ongoing recommendations to achieve and exceed marketing objectives. * Markets business services utilizing all available resources to facilitate placement of training and/or job-ready candidates. * Ensures placement goals are met each month. * Documents business relationships and follow-up using the assigned MIS (MWE) and other reporting formats. * Represents MOED and/or provides participation at functions of trade organizations, professional societies, merchant associations, vendor open houses and community events. Maintain effective working relationships with businesses, MOED partners and other city agencies. * Negotiates and coordinates completion of training contracts and other workplace agreements. * Assists in the development and delivery of specialized sales presentations for employer services upon request, i.e. job fairs, mass recruitments, virtual pre-screening, workplace assessments, etc. * Performs other duties as required. Minimum Qualifications Experience: Have two years of talent acquisition or business development experience with one year of which must be in employment or job training related fields that required a high degree of marketing the program or service OR Equivalency Notes: Have an equivalent combination of acceptable education and experience. Knowledge, Skills, and Abilities * Knowledge of the agency's mission and all services available throughout the agency. * Ability to establish and maintain productive working relationships with employers, employees, training vendors, co-workers and workforce development partners. * Demonstrated skills and ability to use, effective marketing and salesmanship techniques. * Strong communications skills, ability to use virtual platforms, demonstrate effective communication orally and in writing, (with an emphasis on business writing) and to analyze written reports and materials. * Strong presentation skills, ability to speak persuasively, and to close a deal. * Ability to research businesses, business-related data and labor market information * Ability to prioritize assigned tasks and handle multiple tasks. * Ability to perform as a member of a team to assure project completion. * Ability to recognize business related problems and facilitate resolution. * Must be computer literate and familiar with word processing, spreadsheet, and database applications (i.e. MS Word, Excel, Access, Google doc, etc.) Additional Information Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a mandatory six-month probation. Financial Disclosure This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

A prominent pediatric healthcare provider in Washington is looking for a Family Services Associate to assist patients and families with issues related to illness and facilitate resource access. Responsibilities include coordinating care among medical teams, conducting screening interviews, and ensuring follow-up support. Candidates must hold a Bachelor's degree and ideally have experience in crisis situations. Bilingual abilities are preferred. This position offers a full-time work schedule with a competitive salary range of approximately $44,782.40 - $74,630.40. #J-18808-Ljbffr

Family Services Associate - Primary Care (The ARC) Job Description: Assists patients and families to resolve issues related to illness, injury or hospitalization. Acts as a liaison among patients/families, medical and nursing staff, and external agencies. Performs screening interviews, assists with planning and implementation of interventions დაიწყ ensures appropriate follow‑up of services. Supports expansion of food insecurity resources at the ARC, including facilitating SNAP/WIC enrollments and managing the food pantry. Responds to social determinants of health screenings at Well Child visits. Work Schedule: Monday - Friday, 8:30 am - 5:00 pm. Location: THEARC, 1801 Mississippi Avenue SE, Washington, DC 20020. Salary Range: $44,782.40 - $74,630.40 (Full‑time). Qualifications Minimum Education: Bachelor's Degree (required). Minimum Work Experience: One year working with individuals in crisis situations (required). Required Skills/Knowledge: Bilingual ability preferred. Functional Accountabilities Delivers Patient/Family Focused Services: Complete screening interviews of patients and families utilizing hospital‑approved screening tools. Research appropriate resources in the hospital and community to assist patients and families; help families access and utilize those resources. Provide needed assistance, while respecting boundaries and setting appropriate limits. Make follow‑up contact with families, when appropriate, to monitor the outcome of interventions and to promote continuity of care (e.g., assisting with new and follow‑up appointments, hospital and community‑based referrals and applications). Coordinates Patient Care Responsibilities with Other Family Services Staff: Manage requests from patients and families for hospital or community resources. Assist families with applications and manage referrals to outside agencies in coordination with the medical team for financial assistance and other programs. Manage referrals to outside organizations as directed by social work and in coordination with the medical team. Assist Family Services staff with special projects, such as patient/family newsletters, Sibling Day, support groups, etc. Contributes to Effective Multidisciplinary Communication: Communicate with social work and/or medical team about patient care needs. Share verbally and in writing, relevant patient/family information with members of the treatment team. Document activities according to departmental guidelines in the electronic medical record. Participate in team meetings to address general and specific patient care issues. Optimizes the Use of Available Resources: Develop and maintain resource information for the department. Promote positive working relationships with community agencies. Serve as liaison between hospital and agency staff assisting families with resources. Identify gaps in services and research alternatives. Organizational Accountabilities Meet with Team Leader for supervision to discuss case material, professional role, and projects to complete. Meet with social work or child life partner to review work performed for individual patients and families. Participate in Family Service Team meetings and departmental staff meetings. Meet departmental requirements for chart recording, statistics, and other documentation and submit documents in a timely manner. Ensure that chart documentation is co‑signed by licensed Family Services staff member. Participate in departmental performance improvement activities. Core Competencies Customer Service - Anticipate and respond to customer needs; follow up until needs are met. Teamwork/Communication - Demonstrate collaborative and respectful behavior; partner with all team members to achieve goals; be receptive to others' ideas and opinions. Performance Improvement/Problem‑Solving - Contribute to a positive work environment; demonstrate flexibility and willingness to_constraint; identify opportunities to improve processes; make appropriate decisions using sound judgment; use resources efficiently; search for less costly ways of doing things. Safety - Speak up when team members exhibit unsafe behaviour; continuously validate and verify information needed for decision‑making; stop in the face of uncertainty and take time to resolve the situation; demonstrate accurate, clear and timely verbal and written communication; actively promote safety for patients, families, visitors and co‑workers. Equal Opportunity Statement Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: Know Your Rights Pay Transparency Nondiscrimination Poster. Drug‑Free Workplace Children's National Hospital maintains a drug‑free workplace, prohibiting the illegal use, possession or distribution of controlled substances. Though recreational and medical marijuana are legal in the District of Columbia, the hospital maintains the right to enforce its drug‑free workplace policy and prohibits recreational or prescribed marijuana. #J-18808-Ljbffr

SALARY: $20.00 REPORTS TO: AAoA Manager Basic Functions: This is a Non-exempt position.Short Notice position is an on-call role, and applicants must be prepared to report to work within one hour of receiving notification. Incumbent drives a passenger van or equivalent vehicle to transport clients between locations using an established schedule and on special trips by dispatch or prior arrangement. Provides handyman services to assist elders in maintaining independence and residency in their own homes; delivers meals, performs a variety of minor yard maintenance and chore services. Qualifications MINIMUM QUALIFICATIONS: Education and Training: Requires a High School Diploma or equivalent plus three to six (3-6) months of experience. Successful completion of the necessary classroom instruction related to skills and safety requirements for driving a passenger vehicle/van may be required. Requires a valid driver's license and to be eligible for Tribe's vehicle insurance. Requires a Food Handler's Card, First Aid and CPR card or ability to obtain within 30 days of hire and maintain throughout employment. Requires a TB test with negative result. Must have a healthy life style for the past three years and maintain alcohol and drug abuse free throughout employment. Knowledge, Skills, and Abilities: Requires a working knowledge and understanding of safe driving practices. Requires a basic knowledge of the operating and mechanical characteristics of a passenger van/vehicle. Requires knowledge/basic understanding of tribal, state laws, rules and regulations pertaining to passenger van/vehicle operations and transportation of personnel. Requires knowledge and understanding of verbal and written communication with various types of ages. Requires knowledge of reading road maps and using a Global Positioning System (GPS). Requires a working knowledge of vehicle maintenance. Requires working knowledge of scheduling visitations. Requires technical support for Social Workers managing case files. Requires knowledge and understanding of how to apply first aid practices. Requires sufficient reading and writing skills to prepare logs and reports following established formats. Requires sufficient human relations skill to maintain harmony within a work team, show patience and enthusiasm, with customers, and convey a positive image of the Colville Tribes. Requires a good understanding with senior citizens, have patience, and establish and sustain working relationships with clients, staff, other program/agency staff and the public. Requires the ability to perform all of the duties of the position with minimal supervision. Requires the ability to follow oral and written instructions. Requires the ability to drive a commercial bus safely and efficiently while keeping to well-established schedules. Requires the ability to read and understand laws, rules, regulations and procedures for safe passenger van/vehicle operation and inspection. Requires the ability to recognize malfunctions in equipment and take appropriate action. Requires the ability to maintain the assigned vehicle in clean and safe operating condition. Requires the ability to learn, become certified, and apply first aid. Requires the ability to read road maps and find locations with just an address and must be able to learn city street layouts and designated routes, including stops and traffic hazards. Requires the ability to perform routine, repetitive tasks, on a continuous basis and to sit for prolonged periods of time. Requires the ability to maintain required records. Requires the ability to work cooperatively with co-workers, clients and the general public. Requires the ability to work as contributing member of a team, work productively and cooperatively with other teams and external customers, and convey a positive image of the Colville Tribes and its services. Requires the ability to communicate in written form, on the telephone, and in person. Requires the ability to execute responsibilities associated with persons 55 or older residing on the reservation who is unable to do the task themselves, or who have no one in household physically able to provide the service, and no one outside the household willing to provide the service. Requires the ability to chop and stack firewood, haul and carry pellets, remove snow, mow lawns, and haul yard debris. Requires the ability to measure and check on wood deliveries. Requires the ability to use hand tools; pick, shovel, lawnmower, axe, chainsaw, cart/wheelbarrow, and wood splitter. Requires the ability to function in a vehicle and outdoors engaged in work of a moderately active nature. Requires arm-hand and leg-foot dexterity to drive a vehicle and/ or van. Requires visual acuity including depth perception to observe moving objects. Requires the ability to sit for extended periods of time. Requires hearing sufficient to be aware of traffic and road distractions/conditions and listen to customers. Requires the ability to assist passengers with limited mobility and lift passenger ambulatory aids such as wheel chairs onto platforms. Requires sufficient ambulatory ability to walk to project locations, to stand for extended periods of time, and to bend and stoop for limited periods of time. Requires sufficient arm-hand-eye coordination to operate a computer keyboard and pointing devises at a proficient level. Requires sufficient visual acuity to read technical documents and instructions. Requires the ability to lift, push, pull and carry objects of medium weight (less than 50 lbs.). Requires the ability to follow proper administrative notification for use of vehicles and trips beyond the 100-mile limitations and/or irregular hour/day beyond 7:30 a.m. to 4:00 p.m. Monday through Friday. Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing. TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED. If required of this position, you must possess and maintain a valid Washington State driver's license and be eligible for the Tribes' Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment. INFORMATION:Confederated Tribes of the Colville Reservation, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, ************** *****************************************

Are you looking for a job where your organizational skills make a real difference in people's lives? Do you love being the friendly face that welcomes everyone into a space full of fun, inclusion, and community? Then Bellevue Parks & Community Services has the perfect opportunity for you! The City of Bellevue Parks & Community Services (PCS) is looking for a Customer Service Specialist to join our team at Highland Community Center-a vibrant, welcoming space that provides adaptive recreation for youth and adults with intellectual, developmental, and physical disabilities. This role is a mix of customer service, administrative support, and technical know-how, helping to ensure our programs, facility rentals, and recreation services are accessible, efficient, and running like a well-oiled machine. Hours: * Tuesday, 10am-3pm * Wednesday, 3:30pm-8:30pm * Thursday, 10am-4pm * Friday, 10am-3pm Performs duties and responsibilities commensurate with assigned functional area which may include any combination of the following tasks: * Represent the City in a positive manner and provide quality customer service to the public. * Greet customers at the reception desk. * Answer and route incoming calls. * Collect admissions fees and register participants using CivicRec registration software. * Ability to register customers for programs and classes using registration system * Handle payment transactions, which will include cash, checks, and credit cards. * Communicate clearly and provide accurate information to the public. * Inform patrons of rules and policies of the City of Bellevue. * Assist with cleaning the reception area and other areas of the facility as assigned. Help set up and take down for programs. * Report any damage, incidents and injuries using appropriate forms. * Work with other employees to provide safe conditions for the public. * Report on any unsafe situations or conditions. * Respond to emergency situations. * Complete required trainings that are assigned. * Adhere to safety procedure protocol and safety standards. * Other duties as assigned. Knowledge, Skills, Abilities and Competencies * Skill in providing customer service in a busy environment and in handling multiple tasks. * Skill in handling conflict and in dealing with emergency situations. * Skill in working with diverse groups of people in a tactful, effective, and respectful manner. * Skill in solving problems and in using tact, patience and courtesy when working with others. * Skill in establishing and maintaining effective working relationships with staff, the community and program participants. * Ability to provide information about parks, recreation and community services programs, activities, and services and to communicate effectively, in person, via email, and over the phone. * Ability to work with cash and make change. * Ability to follow instructions, written and verbal. * Ability to use a computer to enter and track data, process payments, research information and communicate program details to participants. * Ability to work various schedules including mornings, afternoons and evenings. Education, Experience, and Other Requirements * High school diploma or GED; college level course work preferred. * Must pass a criminal background check. Core Competencies * Customer Focus: We are focused on the needs of the customer, and on developing strong relationships with our customers. * Instills Trust: Through authenticity, integrity and honesty, we gain the trust and respect of all of those with whom we work. * Communicates Effectively: We understand the need to develop multimode forms of communication to address the needs of all the audiences with whom we are engaging. * Cultivates Innovation: We are focused on generating new and creative ways for our organization to be successful. Physical Demands The physical demands and work environment described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. * The employee may be required to push, pull, lift, and/or carry up to 25 pounds. * The noise level in the work environment can vary and is usually moderately quiet. * Able to perform duties involving physical labor, such as bending, kneeling, standing, reaching, climbing, stooping, squatting, pushing, and twisting. * Ability to assist during emergency situations. This is a variable, non-exempt, non-union position. Definition of a Variable Employee: Average weekly hours cannot be determined at date of hire. Hours may vary from week to week and are anticipated to be 28 hours per week or less.

Salary $19.10 - $26.36 Hourly Job Type Variable Job Number 26-00010 Department Parks and Community Services Division PCS Recreation SBCC Opening Date 01/06/2026 Closing Date Continuous FLSA Non-Exempt Bargaining Unit NONAFF * Description * Benefits * Questions Come Join the City of Bellevue! Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Job Summary The City of Bellevue is currently seeking a Customer Service Specialist for the South Bellevue Community Center (SBCC). The hired candidate will be a mature and trustworthy individual that enjoys working independently in a multifunctional environment to greet and assist customers with program information and registration. This position reports to the SBCC Manager but works closely with the Administrative Assistant. In partnership with Boys & Girls Clubs of Bellevue, the Community Center is a place where people can meet, enjoy, and make improvements in how they live. SBCC features a double gym, fitness/wellness center, dance studio, climbing wall, challenge course and community space for rentals. At peak times, SBCC is a busy facility with a variety of activities occurring simultaneously. Hours: Vary depending on shift; up to 28 hours/week; may include early mornings, evenings, and weekends. SBCC is currently open 6 am - 8 pm Mon - Fri; 8 am - 5 pm Sat, and 8 am - 2 pm Sun. Essential Duties and Responsibilities Performs duties and responsibilities commensurate with assigned functional area which may include any combination of the following tasks: * Represent the City in a positive manner and provide quality customer service to the public. * Greet customers at the front desk. * Answer and route incoming calls. * Collect admissions fees and register patrons using CivicRec registration software. * Handle payment transactions, which will include cash, checks, and credit cards. * Assume responsibility for shift reports and accountability of funds. * Complete reports accurately and in a timely manner. * Communicate clearly and provide accurate information to the public. * Inform patrons of rules and policies of the City of Bellevue. * Assist with keeping the office clean and other areas of the facility as assigned. * Work with other employees to provide safe conditions for the public. * Adhere to safety procedure protocol and safety standards. * Report any damage, incidents and injuries using appropriate forms and processes. * Report any unsafe situations or conditions. Respond to emergency situations. * Attend scheduled staff meetings and mandatory trainings. * Other duties as assigned. Qualifications Knowledge, Skills, Abilities and Competencies * Skill in providing customer service in a busy environment and in handling multiple tasks. * Skill in handling conflict and in dealing with emergency situations. * Skill in working with diverse groups of people in a tactful, effective, and respectful manner. * Skill in solving problems and in using tact, patience and courtesy when working with others. * Skill in establishing and maintaining effective working relationships with staff, the community and program participants. * Ability to provide information about parks, recreation and community services programs, activities, and services and to communicate effectively, in person, via email, and over the phone. Ability to handle emergency situations. * Ability to handle cash, process payments, and make change. * Ability to follow instructions, written and verbal. * Ability to use a computer to enter and track data, process payments, research information and communicate program details to participants. * Ability to work various schedules including mornings, afternoons, evenings, weekends and holidays. * Ability to enforce facility rules, policies, guidelines, and safety standards. Education, Experience, and Other Requirements * One or more years of experience in customer service or in the general parks, recreation and community services field. * High school diploma or GED; college level coursework preferred. * Possess a current First Aid/CPR certification or be willing to obtain within first 3 months of employment. * Must pass a criminal background check. Core Competencies * Customer Focus: We are focused on the needs of the customer, and on developing strong relationships with our customers. * Instills Trust: Through authenticity, integrity and honesty, we gain the trust and respect of all of those with whom we work. * Communicates Effectively: We understand the need to develop multimode forms of communication to address the needs of all of the audiences with whom we are engaging. * Cultivates Innovation: We are focused on generating new and creative ways for our organization to be successful. Supplemental Information Physical Demands The physical demands and work environment described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. * The employee may be required to push, pull, lift, and/or carry up to 10 pounds. * The noise level in the work environment can vary and is usually moderately quiet. * Able to perform duties involving physical labor; such as bending, kneeling, standing, reaching, climbing, stooping, squatting, pushing, and twisting. * Ability to assist during emergency situations. This is a variable, non-exempt, non-union position. Definition of a Variable Employee * Average weekly hours cannot be determined at date of hire. Hours may vary from week to week and are anticipated to be 28 hours or less per week. * For further information about this position, please contact Brad Bennett by email at *********************** and phone at ************. HIRING PROCESS The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible. * Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting. * We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description. * Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references. CONDITIONS OF EMPLOYMENT * All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas. * All positions require the completion of references checks, including at least one prior supervisor. * Some positions may require completion of a criminal background check prior to start employment * Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications. At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: Exceptional Public Service, Stewardship, Commitment to Employees, Integrity, Innovation, and Diversity, Equity & Inclusion. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore. Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office, at ************ or *************************. If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing. The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program. ********************************************************************** **************************************************************************************** For any technical difficulties with your application, please contact the NEOGOV support line at ************. Please be sure to check your junk folder for any messages that may be sent to you about this recruitment. Seasonal, part-time, and variable employees have no benefits except for mandatory participation in the retirement plan assigned to the position, which will be the Municipal Employees Benefit Trust (MEBT II) retirement plan or the Washington State Public Employees Retirement System (PERS) retirement plan, and any other benefits as required by law. 01 This is a part-time position. Are you looking for part-time job? * Yes * No Required Question

The YMCA of Pierce and Kitsap Counties is seeking a Customer Service Specialist to join our team. The YMCA focuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods. This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. As a Customer Service Specialist, you will serve as a member of the Call Center team who engages customers by email and over the phone, to respond and resolve requests, questions, and complaints. If hired for this position, you will be expected to deliver excellent customer service to all staff, members, guests, and program participants in a safe, enjoyable, and positive environment. Key Responsibilities: Foster a positive brand image with staff, members, and guests while seeking the best outcome and interests of the YMCA. Provide excellent service to staff, members, guests, and spectators over the phone, through email, or other forms of communication contributing to member retention. Present accurate membership and program information to potential and existing members. Ability to effectively explain the benefits and expenses related to YMCA memberships and programs. Provide excellent customer service and follow through with member communication and tasks. Encourage member involvement in programs and services based on the members expressed interest. Be courteous, professional and genuine towards members by learning their names and expressing an interest in their YMCA activities. Follow membership policies and guidelines. Process new memberships, update current memberships, and register individuals for programs and services, as requested. Respond to members' needs. Contact appropriate personnel when necessary and notify supervisor of unusual situations. Handle complaints in a courteous manner and elevate when appropriate. Demonstrate foundational competency of the Customer Relationship Management system (Salesforce). Meets Key Performance Indicators (KPIs) as defined by Director. Demonstrate full competency with the telephone software system (Talkdesk) to include proper completion of tasks including but not limited to membership enrollment, account updates, cancellation processing and program registration, for our various amenities. Embrace and actively promote an inclusive and equitable work environment. Other duties as assigned. Qualifications: Minimum of two years of experience in customer service, call center, public relations, or organization administration. Excellent written and oral skills. Ability to speak with members, guests and staff over the phone for a minimum shift of four hours. Ability hold respectful and clear conversation over a telephone. Positive attitude and previous experience with diverse populations. Demonstration of the ability to lead a project and collaborate with others. Computer proficiency, including practical application of MS Office suite, including Teams, and Zoom. Commitment to valuing and promoting diversity and contributing to an inclusive working and learning environment. Complete online Child Abuse Prevention training on first day. Complete other online and in-person training as required. Wage: $17.13 to $19.00 per hour, depending on qualifications Hours: Part-Time, Up to 25 hours per week Shift: Evening Availability, 2-7pm Location: Tacoma Association Office, Tacoma, WA Benefits: All YMCA Employees receive the below benefits: A Personal YMCA membership and YMCA360 virtual streaming membership Flexible scheduling around school and extracurricular activities Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per year Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program, and LifeMart employee discount center Professional training, education, and certification opportunities 20% discount on YMCA programs, childcare services and merchandise Part-Time employees who work more than 20 hrs./week are eligible for the below voluntary benefit options: HealthiestYou: by Teladoc (24/7 virtual general medical care access for non-emergency conditions) Willamette Dental Plan VSP Vision Plan Ignite your Passion, Live the Y Cause, and Join our Team! To apply visit our website at **************** The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled

Introduction It is important that all experience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected. PLEASE FILL OUT THE APPLICATION COMPLETELY. ➢ The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process. ➢ Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate. ➢ Do not leave any answer spaces blank; if a question does not apply, write "N/A". ➢ Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions. ➢ Failure to comply with these instructions may result in disqualification. ➢ Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates. GRADE ASTD11 LOCATION OF POSITION Department of Maryland State Police Motor Vehicle Division 23200 Leonard Hall Drive Leonardtown, MD 20650 Main Purpose of Job The position functions as a Police Pursuit Vehicle Specialist and is responsible for the repair and maintenance of all Police Pursuit vehicles owned by the Maryland State Police, State Fire Marshal's Office and Vehicle Theft Prevention Council. This position maintains vehicles which will at any given time; have to exceed twice the posted speed limit, in all weather and road conditions. This position ensures the safe and reliable operating condition of all Police Pursuit vehicles. The safety of the Trooper as well as the motoring public traveling the Maryland roadways is critical. POSITION DUTIES Replace or repair components on MSP vehicles and schedule preventive maintenance. Replaces complete engine assemblies, replaces / rebuilds entire rear differential assemblies to include axles, bearings and gears. Replaces all components involved in engine tune-up, to include spark plugs, ignition wires, coil packs, crank and cam sensors, timing belts and distributors. Diagnose, replace or repair water pumps, power steering pump, steering gear box and steering racks. Diagnose and repair brake systems to include replacing brake pads, calipers, rotors and master cylinders. Diagnose, repair or replace air conditioner components, to include evaporator units and perform a leak test after charging with refrigerant. Diagnose and repair mechanical / electrical malfunctions. Diagnose, repair or replace electric windows, blower motors, alternator, electrical shorts, mass air flow sensors, crank and cam sensors, coil packs, engine computers, cooling sensors/relays, ABS systems and all other electrical components. Properly Install, repair or replace electrical police equipment such as emergency lights, sirens and shot gun racks. Operate all computer scan tools, to diagnose repairs. Prepare necessary paperwork on completed repairs. Properly prepare "Motor Vehicle Repair Order" for each vehicle serviced. Attach a receipt or invoice to all work orders for all outside purchased parts. Enter all inventory/stock and log all operation numbers, as per instructions on back of MSP motor vehicle repair order, with minimal mistakes. Is able to take on some of the supervisors' duties in their absence and still maintain their scheduled repairs. Road test vehicles, to ensure the safe operating condition. Perform minor welding work, cutting torch work and operate drill press Other duties as assigned by supervisory or Command personnel. MINIMUM QUALIFICATIONS Education: Completion of the eighth grade. Experience: Three years of experience servicing, maintaining and repairing motor vehicles or equipment, one year of which must have involved responsibility for performing major automotive repair work. Notes: 1. Graduation from an accredited vocational/technical high school with a major in automotive mechanics, or a related field, may be substituted for up to three years of the required experience. 2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Mechanic classifications or Automotive Maintenance Technician and Vehicle Maintenance specialty codes in the Mechanic or Maintenance field of work on a year-for-year basis for the required experience. DESIRED OR PREFERRED QUALIFICATIONS Preference will be given to applicants who possess the following preferred qualifications. It is important that you include clear and specific information on your application regarding your qualifications. Preferred Qualifications: 1) Three years' experience repairing and maintaining all aspects of an automobile. 2) Current or previous experience completing major repairs to engines, brakes, suspension and electrical systems. LICENSES, REGISTRATIONS AND CERTIFICATIONS Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland. SPECIAL REQUIREMENTS Employees in this classification are subject to random substance abuse testing in accordance with Code of Maryland Regulation 17.04.09, Testing for Illegal Use of Drugs. In accordance with Section 2-204 (b) (6) of the Public Safety Article, candidates may be subject to an initial drug screening, a physical examination and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate. SELECTION PROCESS Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the employment Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED and QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees. EXAMINATION PROCESS Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the employment Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED and QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees. BENEFITS STATE OF MARYLAND BENEFITS FURTHER INSTRUCTIONS NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online. Completed applications, required documentation and any required addendums may be mailed to: Maryland State Police Human Resources Division 1201 Reisterstown Road Pikesville, MD 21208 ATTN: Kirsten M. Clouse **************************** *If you have any questions about this recruitment, please contact the Maryland State Police at ************. *TTY Users: call via Maryland Relay. *We thank our Veterans for their service to our country and encourage them to apply. *As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity. *Bilingual applicants are encouraged to apply. It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.

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JOIN THE SPOKANE CITY PARKS DEPARTMENT AND MAKE A DIFFERENCE IN OUR COMMUNITY! The Grounds and Operations Specialist is responsible for special event support, general upkeep of facilities, greenspaces and hardscapes as assigned. This position is located at Riverfront Park, Spokane's premier park in the heart of the city. Your contributions will provide a valuable service to our community, and your efforts will help to maintain effective environmental stewardship of our magnificent Riverfront Park and the surrounding area. As a Riverfront Park employee, you will be part of a valued team where your contributions make a positive daily impact. Our valued employees receive ongoing training to enhance your skill and provide opportunities for upward mobility. As a team member, you will also receive a bus pass, flexible schedule options and the ability to enjoy concerts and events held at Riverfront Park that occur during your shift. ****************************************************** This position will be eligible for between 29-40 hours part-time per week. Variable schedules will be available. The following Responsibilities and Requirements are functions the individual who holds or desires the position must be able to perform unaided or with the assistance of a reasonable accommodation. ESSENTIAL FUNCTIONS: * Support maintenance activities throughout Riverfront Park. * Maintains grounds, restrooms and picnic facilities. * Operates small, motorized and manually operated hand-held landscape and janitorial equipment. * Requires frequent interaction with public. REQUIREMENTS OF WORK: * Must be 18 years of age or older. * Must be physically able to lift 50 lbs. * Must be physically able to work on your feet for the entire shift (breaks allowed). * Valid driver's license with no restrictions. * Must be able to pass a drug test. * Training will be provided. This role is considered a safety-sensitive position for which impairment while working presents a substantial risk of death. You must successfully complete a selection process that includes interviews, a criminal background check, a pre-employment drug screen, reference verifications, aptitude tests (for some positions) and a physical and lift test (for some positions). We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status.

Legendary Doughnuts in Federal Way, WA is looking for one customer service/ Decorator to join our 5 person strong team. We are located on 32085 Pacific Hwy S. Our ideal candidate is self-driven, motivated, and reliable, love customers and doughnuts. Shifts can range between the hours of 4am-2pm Approx 20-30 hrs per week based of performance and flexibility Amount of hours are based on availability and performance but are approx 25 hrs a week w possibilities of full time based on availability and performance weekends are required Saturday and Sunday Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Maintain regular and punctual attendance Obtain a Food Handler's Card and follow all food safety guidelines Prepare various specialty drinks Decorate doughnuts as needed Prepare and serve doughnut sandwiches Complete various tasks as assigned Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers self starter, able to work alone We are looking forward to reading your application. Wage approximately $25.00 per hour (base pay $17.13+ tips). Insurance benefits available for employees working 30 or more hours per week.e looking forward to reading your application.

The RK&K culture is the foundation of our success, and the Facilities team is essential in sustaining that environment. We are seeking a Real Estate and Procurement Operations II professional to join our team and help us deliver an exceptional workplace experience. This role can be based in either our Baltimore or Raleigh office and is responsible for ensuring daily operations run smoothly and efficiently. You will help create a safe, functional, and welcoming environment for employees and visitors while working closely with HR, Accounting, Purchasing, and building engineering teams to manage facilities operations, vendor relationships, and workplace improvement projects. Essential Functions Purchasing & Procurement Act as a secondary point of contact for vendor relationships and routine procurement requests. Provide backup support for IT-related purchasing and procurement activities. Prepare monthly purchase order system reports, including variance analysis (year-over-year and month-to-month) and track employee purchasing trends. Vendor & Project Coordination Assist with vendor coordination during tenant improvement projects, working with local office leadership and administrative contacts. Partner with general contractors and tenant-held contractors on buildouts (IT, security, furniture, print management, etc.). Security & Access Management Issue and manage employee access badges. Conduct monthly security reporting. Facilities Operations Support monthly expense reconciliation and billing coordination with Accounting and Field Engineering teams. Assist with office furniture resets, team moves, and maintain cleanliness during visits or improvement projects. Manage parking relationships, including provisioning/deprovisioning, invoicing, and utilization reporting. Provide vendor management support for breakroom, office supplies, and furniture. Additional Support Assist senior staff with fleet vehicle management. Travel up to 3-5 nights per month as needed. Required Skills and Experience High School diploma or equivalent degree Five (5) + years of experience in facilities management or corporate real estate roles. Strong skills in facilities and CRE inspections, including pre-lease walkthroughs and post-construction punch list reviews. Proficiency in CADD and Microsoft Office applications. Valid driver's license with a clean driving record. Ability to lift 40 lbs independently and team-lift up to 100 lbs Comfortable using basic power tools for minor repairs, furniture assembly, and office adjustments Preferred Skills and Experience Bachelor's degree in Real Estate or related field Five (5) + years of experience working in multi-tenant high-rise buildings. Experience supporting multi-office organizations. Ability to thrive in a fast-paced environment with strong time management and multitasking skills. Excellent communication skills and a customer service mindset, focused on achieving positive outcomes. Other Duties This job description indicates the general nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under ADA). It is not designed to cover or contain a comprehensive listing of all activities and duties required by the employee. Other duties are assigned as required . What We Offer RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including: Paid time off Matching 401(k) plan Paid Holidays Tuition reimbursement Health, dental, vision, life and disability insurances Paid parental leave Wellness programs and employee resource groups Career Development Much Much more! Why RK&K? As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward. Design your career at RK&K, Apply Today! Salary Range:75-95k

Watch this video to learn more about Pureflow! Maryland Service Center Based Accountant About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing, and maintaining water purification systems in a broad range of commercial and industrial markets. Because we understand that a successful business needs quality employees, we are seeking highly talented and motivated candidates to join our Company where people, integrity, and excellence are essential to our culture. Key Responsibilities: The primary objective as Service Center Based Accountant for the Maryland Technical Service Center (TSC) is to manage the Maryland TSC's financial activities and transactions. Your primary job responsibilities will include, but are not limited to: Financial Management and Analysis Manage invoicing, pricing, and profitability analysis for contracts, service projects, and sales orders. Conduct audits of Customer Maintenance Contracts and ensure renewal pricing alignment. Oversee collections, financial tracking, and reporting, explaining variances. Operational Efficiency and Process Optimization Collaborate on inventory reconciliation and process optimization. Streamline financial processes, collaborate cross-functionally. Lead Contract Management and reconciliation of quoted to actual hours worked for Service Techs Communication and Collaboration Deliver presentations and collaborate cross-functionally. Performance Tracking and Metrics Establish and track Key Performance Indicators (KPIs) and critical metrics. This summary provides a clear overview of the role's financial focus. Job Type: Full-time, In person, Monday-Friday, 8-5 Benefits: 401(k) with matching Medical, Dental, Life, STD & LTD insurances Health savings account (HSA) Generous paid time off Referral bonus program Tuition reimbursement Pureflow is an equal-opportunity employer, including disability and veterans. Post-offer, pre-employment background checks and drug tests are required for all positions. Pay range: $65,000 - $90,000 Pay range has been determined by industry benchmarking data provided by ADP.

Join out Snohomish County Human Services Team! We have one full-time Veterans Services Officer position available in our Behavioral Health and Veterans Services Division in the Human Services Department. Our Veterans team is a dedicated group solely focused on helping Veterans most in need to improve their situation and thrive. To be considered: Applicants must electronically submit an application through Snohomish County's NeoGov site by 11:59 p.m. on the closing date. A resume and cover letter are required. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of this posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at ************. About Human Services: The Human Services Department mission is to help all people meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department consists of approximately 350 diverse, friendly, and dedicated employees who receive outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play and raise a family. We strive to not only provide a meaningful job, but a life-long career with Snohomish County Government. Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County. Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please reach out to Joeann Turck at ******************* with any questions regarding this posting. BASIC FUNCTION To provide emergency assistance to eligible veterans and their families in accordance with Revised Code of Washington (RCW) and county procedures. To connect veterans and their families to services available through local agencies and the Federal Department of Veterans Affairs. STATEMENT OF ESSENTIAL JOB DUTIES * Interviews veterans and/or their families to determine eligibility for emergency vouchers and related services; assesses needs and barriers, identifies problems and gathers information regarding need and possible eligibility for community resources. Documents eligibility and checks client database to determine status of veteran. * Issues vouchers for emergency financial assistance; enters required data into client database. * Assists clients in filing claims with the Federal Department of Veterans Affairs for VA entitlements and benefits. * Responds to requests from veterans incarcerated in the Snohomish County Jail for assistance in accessing veterans' services.Arranges for post jail release services that can include substance use disorder treatment. * Provides outreach to outlying areas of the county for veterans in need of emergency vouchers or other services who cannot travel to Everett. * Assists veterans, as needed, in developing plans that will help them become and remain self-sufficient. * Networks and collaborates with veterans' organizations, other County Departments and community providers to increase available services for veterans.Provides information and referral at veterans' information fairs, stand-downs, and other venues that may reach veterans. * Maintains computer based voucher system to track client data and voucher accounting and completes the voucher process in a timely manner to ensure prompt payment of vendors. * Networks with corresponding program staff in surrounding counties to identify persons using veterans' assistance funds in more than one county. * Identifies new areas of concern regarding veterans' issues and needs; attempts to quantify anticipated program impact and adjusts allocations accordingly to meet the need. * Provides staff support to Veterans' Assistance Fund Board committees. STATEMENT OF OTHER JOB DUTIES * Performs related duties as required. Associate's degree in psychology, sociology, social work, social welfare, counseling and guidance, office administration or closely related field; PLUS two (2) years of experience performing office work with veterans' related services or community support services; OR, any equivalent combination of training and/or experience. Must pass job related tests. SPECIAL REQUIREMENTS Must be an honorably discharged veteran. Must have a valid State of Washington Driver's License. KNOWLEDGE AND ABILITIES Knowledge of: * standard office practices and procedures * human services and governmental agencies, programs and resources * public customer service * VA Veterans Benefits and applicable RCW's * how to gather and analyze program data and calculate mathematical or statistical data * develop veterans' services programs, plans for services and operations Ability to: * apply veteran relevant RCWs, SCC, and USDVA benefits and entitlements * effectively interview clients, determine courses of action and evaluate individual progress * establish and maintain rapport with clients, guide them toward positive goals and communicate with them in both supportive and confrontational modes * communicate effectively with people regardless of age, sex or social, economic or cultural backgrounds, including persons with social or behavioral problems * express ideas and recommendations clearly and effectively both orally and in writing * establish and maintaineffective work relationships with humans service and veterans service system officials, community organization and agency staff, associates and other county employees and the public * follow oral and written instructions * maintain detailed records and prepare clear, concise written reports * exercise initiative and judgment and make decisions within the scope of assigned authority * read, interpret and apply work-related laws, rules and other regulations * perform data entry, word processing and other computer related tasks * operate a motor-vehicle SUPERVISION The employee receives general direction from Lead in work unit or assigned supervisor. WORKING CONDITIONS The work is performed in the usual office environment with trips to locations throughout the county to provide outreach to housebound veterans and to attend community meetings as necessary. Snohomish County is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request. EEO policy and ADA notice

This is an outstanding opportunity for a mission-driven professional to play a vital role in supporting veterans, service members, and their families by ensuring access to the benefits they have earned through service. Serving as a trusted advocate and liaison, this position directly impacts the quality of life for veterans by guiding them through complex federal, state, and local Veterans Affairs (VA) benefit systems. In this role, you will work at the intersection of public service, advocacy, and community partnership-collaborating with nonprofit organizations such as DAV, VFW, and the American Legion, as well as government entities. This position offers a meaningful career path for individuals passionate about service, social impact, and navigating complex regulatory systems while making a lasting difference in the veteran community. You will join a role that blends hands-on client interaction with technical expertise and advocacy, offering both professional growth and the opportunity to serve as a critical resource for veterans and their families across the community. As the Veterans Services Officer, you will: * Educate and guide veterans and their families on available federal, state, and local benefits, including healthcare, education, housing, employment, pensions, disability compensation, and burial benefits. * Lead claims assistance efforts by preparing, filing, monitoring, and tracking disability, pension, and survivor benefit claims with the Department of Veterans Affairs. * Gather and analyze evidence by collecting medical records, service documentation, and supporting materials required to substantiate claims. * Advocate on behalf of veterans by serving as a county liaison to the VA and representing clients throughout the claims and benefits process. * Navigate appeals processes by assisting veterans with denied claims and preparing documentation for appeals submissions. * Connect veterans to resources by linking individuals to community-based services, nonprofit organizations, job fairs, and support programs. * Conduct client interviews with veterans and family members to gather detailed information necessary for claims development and benefit eligibility. * Prepare and process claims by drafting and submitting benefits applications and disability rating claims in compliance with VA regulations. * Ensure compliance with organizational policies, standards, and applicable regulations while performing additional duties as assigned. What you bring: Professional and Education Credentials: Associate's degree in social service, human services, or closely related field AND two years of experience working with Veteran's to gather evidence and information in processing claims. Relevant work experience demonstrating required knowledge, skills, and abilities may substitute for educational requirements. Work experience is essential and cannot be replaced by additional education. Communication/Interpersonal Skills: * Strong Interviewing Skills: Ability to conduct compassionate, thorough interviews with veterans and family members to accurately gather sensitive personal, medical, and service-related information. * Clear Written Communication: Capable of drafting concise, accurate claim narratives, correspondence, and supporting statements for submission to the VA. * Advocacy and Trust-Building: Demonstrates empathy, professionalism, and cultural competence when working with veterans from diverse backgrounds, fostering trust during often complex and emotional processes. Technical / Industry Background * Knowledge of VA Systems and Regulations: Working understanding of VA disability compensation, pensions, education benefits, survivor benefits, and burial benefits is essential to ensure accurate guidance and claim preparation. * Experience with Electronic Claims Systems and Records Management: Ability to navigate VA portals, track claims, and maintain confidential records in compliance with privacy laws (HIPAA, VA standards). Additional Preferred Qualifications: * Military Service or Veteran Affiliation: Firsthand understanding of military culture enhances rapport and credibility when assisting veterans and service members. * Knowledge of Community Resources: Familiarity with local housing, employment services, healthcare providers, job fairs, and nonprofit resources to connect veterans with comprehensive support beyond VA benefits. * Bilingual Skills: Ability to communicate effectively with non-English-speaking veterans and families to improve access to benefits and services. For the complete job description: For more information about Human Services: *************************************************************** * Who May Apply: This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. * This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA) * Non-represented and covered under the Kitsap County Personnel Manual. * Prior to employment, the successful candidate must: * Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. * Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. * Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. * Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. * Driving Requirements * The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: * Category 2: Driver operates a personal vehicle as an essential function for official County business. * Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. * Work hours for this position are M-F 8:00 am - 12:00 pm, however flexibility for the program is required. * This posting may be used to fill future openings. * Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection.

Job Title: Animal Services Officer Department: Animal Services Classification: Non-Exempt Reports to: Animal Services Manager EEO Category: Full-time Pay Grade: $34,320 - $54,932.80 or $16.50 - 26.41 per hour The Animal Services Officer serves the City of Benton residents by educating and enforcing laws/ordinances/resolutions pertaining to animals. Also ensures the humane disposal of animals when necessary. Position is deemed essential personnel and safety sensitive. Essential Duties To perform this job successfully, an individual must be able to perform each of the following Essential Duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position: * Shall respond to all calls involving an animal. * Operates a City vehicle to patrol the City; maintains a vehicle in a clean and sanitary manner. * Answers questions and provides information to the public regarding animal laws, ordinances, and procedures. * Investigates alleged violations of animal laws and ordinances; interviews suspected violators and witnesses and gathers appropriate physical evidence; obtains and serves seizure warrants. * Issues citations and warnings to violators; testifies in court as required. * Captures, restrains, and handles a variety of animals by using available equipment; transports captured animals to Animal Services Center. * Investigates animal bites, prepares detailed reports, and quarantines biting animals for rabies hold. * Tranquilizes and euthanizes animals by injections; maintains accurate euthanasia records. * Disposes of dangerous, injured, and dead animals found within the City limits. * Maintains files of each investigation; maintains record cards for each animal impounded. * Document all calls responded to in Shelter Management. * Assists in adoption fairs and educational programs for local organizations. * Will be required to work and serve on-call outside of normal business hours, including nights, weekends, and/or holidays as needed by the department, as needed. * Performs other duties as necessary or assigned. This and the enumerated Essential Duties are intended to provide general guidelines for job expectations and the employees' ability to perform the position described. This is not intended to be an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned or assumed by the incumbent as necessary to fulfill the requirements of the position. Environment & Physical Activity The noise level in the work environment is usually moderate to loud. The employee frequently works outside in adverse weather conditions, and in an office environment with exposure to fumes, dust, toxic or caustic chemicals. The position requires regularly driving a motorized vehicle. The position involves writing, keyboarding, speaking, listening, lifting, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching. The incumbent for this position may operate any or all the following: telephone, copy and fax machines, scanner and image systems, computer terminal, personal computer, printers, or other equipment as directed. While performing the functions of this job, the employee is continuously required to talk or hear; frequently required to walk, sit, reach with hands and arms; and frequently required to stand, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, and color vision. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental Demands The incumbent in this position must remain current and informed on related regulatory updates, City ordinances/resolutions/policies and applicable Federal, States, Municipal statutes, rules, and regulations. He/she must be able to read and understand documents, instruments, and highly technical reports; perform detailed work; and problem solving. Incumbents must also display proficiency in analytical reasoning, math, language, presentation skills, and verbal and written communication with internal and external customers. He/she must educate citizens and the general public regarding City ordinances/resolutions/policies and the consequences of not adhering to them. Incumbent must be able to effectively manage deadlines, multiple concurrent tasks, and constant interruptions. He/she shall conduct departmental services/operations in a professional, effective and efficient manner. Incumbent shall schedule work activities during employee's absences (due to sick/vacation time) and distribute workflow appropriately. Incumbent must be able to work in a constant state of alertness and concentrate for long periods of time and foster a quality work environment by building employee trust and confidence. Safety Sensitive This position is designated as a safety sensitive position because it requires the regular handling of highly sensitive and confidential City and customer information and operating a motor vehicle on a routine basis. Performing this job in a discreet and professional manner always requires alertness. Any lapse of attention could have a significant financial impact on the City and its customers, or on others while operating a motor vehicle. minimum requirement & Competencies Basic experience, knowledge and training in Animal Services typically resulting from a combination of education or years of experience in Animal Services or the equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities to satisfactorily perform the essential functions of the positions. Basic Qualifications: * High school diploma, or equivalent * Must possess a valid Arkansas Driver's License * Two (2) years of experience in the general care, handling and feeding of domestic animals. * Current Arkansas Certification of Training for Animal Euthanasia by lethal injection or must be able to obtain certification within six (6) months of employment. * Current Certification of training for taser immobilization of animals or must be able to obtain certification within six (6) months of employment. * Current National Animal Control Officer Certification or must be able to obtain within one (1) year of employment. * Basic proficiency in Microsoft 365 Knowledge * Knowledge of humane capture, general care, handling and feeding of domestic animals. * Knowledge of regulatory requirements, City ordinances, applicable state and local laws regarding departmental services/operations (e.g., rabies, animal cruelty, euthanasia, animal control). * Knowledge of the handling and general care of domestic animals. * Experience in the operation of animal capture devices. Skills * Skill in operation of City vehicle to perform essential functions. * Energetic personality with strong interpersonal communication. * High attention to detail and accuracy. * Strong sense of ownership and initiative, collaborative and flexible attitude. Abilities * Ability to communicate in a positive, friendly manner to employees, supervisor, coworkers, clients, etc. at all times. * Ability to develop and accurately maintain departmental records as mandated or necessary. * Ability to perform euthanasia and surgical decapitations procedures. Acknowledgement Management reserves the right to change this at any time according to business needs. This document does not represent a contract of employment and is not meant to alter the at-will status of an employee's employment in any way. The City of Benton reserves the right to change this job description and/or assign tasks for the employee to perform, at any time, with or without notice, as it may deem appropriate. Employee Name: ____________________________________ Employee Signature: _________________________________ Date: ________________ Animal Services Officer To fill out an application online, please click here...Online Application Or you can fill out a PDF version...CITY OF BENTON APPLICATION . Please email these applications to **************************** or they can be dropped off at City Hall.

Department: Animal Services Pay-type: Full-time, non exempt Reports to: Director of Animal Services This safety sensitive position (SS) is responsible for enforcement of the City's animal ordinances and state laws, investigations of all animal cruelty, animal bites or attacks, controlling and caring for strays and abandoned animals, eradication of nuisance wildlife, educating public on care and laws of animal ownership. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provide food, water and sterilize kennels against disease. This duty is performed daily. 2. Picks up abandoned or stray animals. This duty is performed daily. 3. Provide medical care to animals to include inoculations. This duty is performed as needed. 4. Responds to complaints on dangerous or vicious dogs. This duty is performed daily. 5. Provide clerical tasks, answer phone, service calls and logs information. This duty is performed daily. 6. Issues warnings and court citations. This duty is performed as needed. 7. Investigates dog or cat bites or attacks, animal cruelty or hoarding cases. This duty is performed as needed. 8. Traps and eradicates nuisance wildlife. This duty is performed as needed. 9. Certified euthanist, euthanizes animals and maintains records. This duty is performed as needed. 10. Responds to emergency calls after hours. This duty is performed as needed. 11. Maintains quarantined animals for health department officials. This duty is performed as needed. 12. Testified in court on animal cases. This duty is performed as needed. 13. Provides 1st responder care to injured animals in the field. This duty is performed as needed. 14. Handle livestock problems. This duty is performed as needed. 15. Operating a city vehicle is required for the essential functions. 16. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs. CRITICAL THINKING SKILLS Not indicated. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Must be 21 years of age to obtain ACIC certification, Valid Driver's License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS ALETA law enforcement graduate. SOFTWARE SKILLS REQUIRED Not indicated. INITIATIVE AND INGENUITY SUPERVISION RECEIVED Under immediate supervision, performs general assignments of work, with periodic check of performance by supervisor. PLANNING Limited responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work operations. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree. MENTAL DEMAND Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee. ANALYTICAL ABILITY / PROBLEM SOLVING Moderately structured. Fairly broad activities using moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations. RESPONSIBILITY FOR WORK OF OTHERS Responsibility for work of others: Not indicated. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT No responsibility for this factor. ACCURACY Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make all necessary corrections. Errors would require a moderate amount of time to correct. ACCOUNTABILITY FREEDOM TO ACT Standardized. Accepted processes covered by well-defined standardized policies and procedures with supervisory review. ANNUAL MONETARY IMPACT The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, and savings from new techniques or reduction in manpower. None. Job does not create any dollar monetary impact for the organization. IMPACT ON END RESULTS Modest impact. Job has some impact on the organizations end results, but still from an indirect level. Provides assistance and support services that facilitates decision making by others. PUBLIC CONTACT Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation. EMPLOYEE CONTACT Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present or discuss data, but only as pertains to an immediate and specific assignment. No responsibility for obtaining cooperation or approval of action or decision. USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, driver's license/cdl, etc.) WORKING CONDITIONS Outside working environment, wherein there are disagreeable working conditions part of the time. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is continuously exposed to outdoor weather conditions; occasionally exposed to work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, moderately physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which requires somewhat diversified physical demands of the employee. While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, reach with hands and arms, talk or hear; and regularly required to stand, walk, sit, stoop, kneel, crouch, or crawl; frequently required to climb or balance, taste or smell. The employee must occasionally lift and/or move up to 100 pounds; frequently lift and/or move up to 25 pounds; continuously lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus. ADDITIONAL INFORMATION Not indicated.

Job Description Department: Animal Services Pay-type: Full-time, non exempt Reports to: Director of Animal Services This safety sensitive position (SS) is responsible for enforcement of the City's animal ordinances and state laws, investigations of all animal cruelty, animal bites or attacks, controlling and caring for strays and abandoned animals, eradication of nuisance wildlife, educating public on care and laws of animal ownership. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provide food, water and sterilize kennels against disease. This duty is performed daily. 2. Picks up abandoned or stray animals. This duty is performed daily. 3. Provide medical care to animals to include inoculations. This duty is performed as needed. 4. Responds to complaints on dangerous or vicious dogs. This duty is performed daily. 5. Provide clerical tasks, answer phone, service calls and logs information. This duty is performed daily. 6. Issues warnings and court citations. This duty is performed as needed. 7. Investigates dog or cat bites or attacks, animal cruelty or hoarding cases. This duty is performed as needed. 8. Traps and eradicates nuisance wildlife. This duty is performed as needed. 9. Certified euthanist, euthanizes animals and maintains records. This duty is performed as needed. 10. Responds to emergency calls after hours. This duty is performed as needed. 11. Maintains quarantined animals for health department officials. This duty is performed as needed. 12. Testified in court on animal cases. This duty is performed as needed. 13. Provides 1st responder care to injured animals in the field. This duty is performed as needed. 14. Handle livestock problems. This duty is performed as needed. 15. Operating a city vehicle is required for the essential functions. 16. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs. CRITICAL THINKING SKILLS Not indicated. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Must be 21 years of age to obtain ACIC certification, Valid Driver's License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS ALETA law enforcement graduate. SOFTWARE SKILLS REQUIRED Not indicated. INITIATIVE AND INGENUITY SUPERVISION RECEIVED Under immediate supervision, performs general assignments of work, with periodic check of performance by supervisor. PLANNING Limited responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work operations. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree. MENTAL DEMAND Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee. ANALYTICAL ABILITY / PROBLEM SOLVING Moderately structured. Fairly broad activities using moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations. RESPONSIBILITY FOR WORK OF OTHERS Responsibility for work of others: Not indicated. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT No responsibility for this factor. ACCURACY Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make all necessary corrections. Errors would require a moderate amount of time to correct. ACCOUNTABILITY FREEDOM TO ACT Standardized. Accepted processes covered by well-defined standardized policies and procedures with supervisory review. ANNUAL MONETARY IMPACT The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, and savings from new techniques or reduction in manpower. None. Job does not create any dollar monetary impact for the organization. IMPACT ON END RESULTS Modest impact. Job has some impact on the organizations end results, but still from an indirect level. Provides assistance and support services that facilitates decision making by others. PUBLIC CONTACT Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation. EMPLOYEE CONTACT Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present or discuss data, but only as pertains to an immediate and specific assignment. No responsibility for obtaining cooperation or approval of action or decision. USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, driver's license/cdl, etc.) WORKING CONDITIONS Outside working environment, wherein there are disagreeable working conditions part of the time. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is continuously exposed to outdoor weather conditions; occasionally exposed to work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, moderately physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which requires somewhat diversified physical demands of the employee. While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, reach with hands and arms, talk or hear; and regularly required to stand, walk, sit, stoop, kneel, crouch, or crawl; frequently required to climb or balance, taste or smell. The employee must occasionally lift and/or move up to 100 pounds; frequently lift and/or move up to 25 pounds; continuously lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus. ADDITIONAL INFORMATION Not indicated.

Department: Animal Services Pay-type: Full-time, non exempt Reports to: Director of Animal Services This safety sensitive position (SS) is responsible for enforcement of the City's animal ordinances and state laws, investigations of all animal cruelty, animal bites or attacks, controlling and caring for strays and abandoned animals, eradication of nuisance wildlife, educating public on care and laws of animal ownership. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provide food, water and sterilize kennels against disease. This duty is performed daily. 2. Picks up abandoned or stray animals. This duty is performed daily. 3. Provide medical care to animals to include inoculations. This duty is performed as needed. 4. Responds to complaints on dangerous or vicious dogs. This duty is performed daily. 5. Provide clerical tasks, answer phone, service calls and logs information. This duty is performed daily. 6. Issues warnings and court citations. This duty is performed as needed. 7. Investigates dog or cat bites or attacks, animal cruelty or hoarding cases. This duty is performed as needed. 8. Traps and eradicates nuisance wildlife. This duty is performed as needed. 9. Certified euthanist, euthanizes animals and maintains records. This duty is performed as needed. 10. Responds to emergency calls after hours. This duty is performed as needed. 11. Maintains quarantined animals for health department officials. This duty is performed as needed. 12. Testified in court on animal cases. This duty is performed as needed. 13. Provides 1st responder care to injured animals in the field. This duty is performed as needed. 14. Handle livestock problems. This duty is performed as needed. 15. Operating a city vehicle is required for the essential functions. 16. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs. CRITICAL THINKING SKILLS Not indicated. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Must be 21 years of age to obtain ACIC certification, Valid Driver's License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS ALETA law enforcement graduate. SOFTWARE SKILLS REQUIRED Not indicated. INITIATIVE AND INGENUITY SUPERVISION RECEIVED Under immediate supervision, performs general assignments of work, with periodic check of performance by supervisor. PLANNING Limited responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work operations. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree. MENTAL DEMAND Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee. ANALYTICAL ABILITY / PROBLEM SOLVING Moderately structured. Fairly broad activities using moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations. RESPONSIBILITY FOR WORK OF OTHERS Responsibility for work of others: Not indicated. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT No responsibility for this factor. ACCURACY Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make all necessary corrections. Errors would require a moderate amount of time to correct. ACCOUNTABILITY FREEDOM TO ACT Standardized. Accepted processes covered by well-defined standardized policies and procedures with supervisory review. ANNUAL MONETARY IMPACT The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, and savings from new techniques or reduction in manpower. None. Job does not create any dollar monetary impact for the organization. IMPACT ON END RESULTS Modest impact. Job has some impact on the organizations end results, but still from an indirect level. Provides assistance and support services that facilitates decision making by others. PUBLIC CONTACT Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation. EMPLOYEE CONTACT Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present or discuss data, but only as pertains to an immediate and specific assignment. No responsibility for obtaining cooperation or approval of action or decision. USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, driver's license/cdl, etc.) WORKING CONDITIONS Outside working environment, wherein there are disagreeable working conditions part of the time. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is continuously exposed to outdoor weather conditions; occasionally exposed to work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, moderately physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which requires somewhat diversified physical demands of the employee. While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, reach with hands and arms, talk or hear; and regularly required to stand, walk, sit, stoop, kneel, crouch, or crawl; frequently required to climb or balance, taste or smell. The employee must occasionally lift and/or move up to 100 pounds; frequently lift and/or move up to 25 pounds; continuously lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus. ADDITIONAL INFORMATION Not indicated.