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Information Technology Professional jobs at City of Houston

- 79 jobs
  • Help Desk Technician (Nightshift)

    Trinity Consultants 4.5company rating

    Dallas, TX jobs

    We are an Environmental Consulting company seeking a full-time I.T. Helpdesk Support Technician 1 to work primarily on-site with a dynamic team and a rapidly growing company in the Dallas area. We are looking for an individual with a strong, intermediate level background in computer repair, troubleshooting, and familiarity with Windows 10/11 and the Microsoft 365 suite (Outlook, Word, Excel, OneDrive, etc.). The company offers health and retirement benefits, paid time off for full-time employees, and an opportunity to build and grow your I.T. career. Our IT department is seeking a dedicated IT Desktop Support Associate to join our team on a full-time basis. The associate will be responsible for supporting our IT members during non-traditional hours with potential leadership responsibilities. Primary Responsibilities: • User Account Management: Administer user accounts across different platforms, including account creation, password resets, MFA (Two-Factor Authentication) management, disabling accounts, and archiving user data. • Technical Support: Provide desktop and laptop support, including, on-call and I.T. help to support I.T. techs and MSP in our overseas locations during work shift. Coordinate shipping, delivery, and returns of IT equipment. Provide remote support and guidance, particularly for overseas team members. • Help Desk Tickets: Respond to and resolve help desk tickets, escalating issues as needed and ensuring timely resolution to maintain high client satisfaction. • Documentation: Manage and update IT requests and tickets to support users and clients, assist with technical documentation to improve internal processes. • Asset Management: Participate in IT asset management and assist with IT projects, such as infrastructure upgrades. • Collaboration: Work with the IT team to ensure smooth day-to-day operations and continuous improvement of IT services. Assist overseas IT team members with tickets and issues, maintaining Quality Assurance (QA) & SLA times. Work Environment, Hours, & Benefits: This position will cover the overnight shift from 12:00 AM to 9:00 AM (Central Time), Monday to Friday or Sunday to Thursday. Training will take place over six to twelve weeks during normal business hours in our Dallas Corporate office before transitioning to the night shift. This role is based in our Dallas corporate office, near the 635 and 75 High Five Interchange. Specific days for on-site versus remote work will be determined based on operational needs. We offer full health and retirement benefits, including medical, dental, vision, a 401k plan, and flexible PTO and holiday time. Help Desk Qualifications / Skills & Requirements: • Problem-solving skills • Basic Computer & LAN knowledge • Excellent verbal and written communication skills (English proficiency required) • Documentation & Procedure skills • Operating systems knowledge • Phone skills • Customer service focus • Quality Focus • PC proficiency (Microsoft Operating Systems, Microsoft Office) • On-Prem & Azure Cloud knowledge Preferred Qualifications (Not Required): • Linux & Mac OS knowledge • Bilingual (Hindi/Telugu) proficiency, though proficient English is mandatory • Pursuing or recently completed a degree in Management Information Systems, Computer Science, Information Technology, or a related field Education, Experience, and Licensing Requirements: • High school diploma, GED, or equivalent • Prior information technology or operating systems experience preferred • Familiarity with basic office software (Windows, Office, Word, Excel, Outlook) • Prior experience or coursework related to IT help desk, desktop support, or systems administration. Seeking strong intermediate I.T. skills.
    $45k-78k yearly est. 1d ago
  • IT ERP Specialist

    CECO Environmental Corp 4.4company rating

    Addison, TX jobs

    CECO Environmental is a global leader in providing sustainable solutions for industrial air, water, and energy transition. Since 1966, we've been addressing the world's most pressing environmental challenges. Our mission is to protect people, the environment, and industrial equipment, making a tangible impact across industries like renewable energy, semiconductor manufacturing, power generation, and water treatment. As a purpose-driven company, we foster a culture of innovation, collaboration, and integrity, ensuring that every project we undertake creates lasting positive change. At CECO, you'll be part of a growing, dynamic team committed to a cleaner, safer, and more sustainable future. As part of the CECO corporate team, you will play a key role in supporting the continued growth and success of our global family of brands. Whether working in finance, HR, IT, accounting, marketing, or another corporate function, your expertise will help drive efficiency and innovation across our organization. By joining CECO, you'll be part of a company committed to protecting the environment and enhancing industrial operations, all while fostering a collaborative and purpose-driven work environment. We are looking for a results-oriented IT ERP specialist to successfully integrate and enhance our ERP software (D365 F&O). You will be collaborating with senior managers to determine which business processes need optimization, enhancing the performance of our IT systems, and supporting full life cycle ERP migrations as we consolidate ERP systems globally. This role will lead implementation and enhancements activities working closely with business stakeholders, CECO IT team members and our Microsoft partners.To ensure success as an ERP specialist, you should exhibit extensive knowledge of D365 F&O, business acumen, problem solving and the ability to resolve integration issues. An outstanding ERP specialist will be someone who can demonstrate that they can get things done in an ever-changing environment and deliver real results for CECO through combining their business and technical acumen. Your Responsibilities Will Be: * Leading the functional design, implementation, and maintenance for D365 implementations (with the support of the CECO team). * Establishing ERP needs via business process analysis and consultation. * Analyzing existing systems and performing IT system enhancements. * Develop training materials and provide user training on ERP system changes. * Leading Change management activities and driving user adoption. * Keeping abreast of the latest ERP features and upgrades. * Partnering with teams on all levels of support for ERP users experiencing technical issues. * Documenting the different solutions implemented (business rules, flow rules, schematics, user documentation, processes, configurations, etc.). * Shaping business requirements by making recommendations and suggesting alternatives to proposed solutions. Translates conceptual user requirements into clear, detailed functional requirements. * Leading end to end Data migration activities. * Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities. * Writing customized standard operating procedures, as well as configuring ERP applications as required. * Providing support and training ERP end-users. * Serve as subject matter expert on ERP systems and processes. * Supporting the creation of accurate schedules, budgets and project communications. Required Qualifications: * At least 4 years' experience working with D365 in an implementation role. * A background in business administration, project management, or a related field will be advantageous. * In-depth knowledge of ERP development tools, and business processes. * Extensive experience working in specific areas such as Finance, Procurement, Sales, Distribution, Warehouse Management, Material and Resource Scheduling/ Planning, Production Routing, Bill of Material Costing, and Shop Floor. * Prior experience in designing and implementing business solutions. * Experience with ERP implementations and Migrations to D365, ISVs and integrations. * Ability to understand complex business problems and experience determining the explicit and implicit needs and requirements of various stakeholders. * Ability to quickly learn the objectives, structures, operations, and policies of new businesses. * Strong problem resolution, negotiation, and influencing skills. * Demonstrated ability to engage and influence both developers and business partners to achieve target outcomes. * Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing. * Experience creating documentation such as business case documentation, use case, story, and acceptance criteria. * Strong experience in using excel to analyze and transform data, including the use of basic functions like pivot tables and VLOOKUP's. * Strong visual and in person communication skills. * Experience in creating and maintaining an end-to-end plan for projects or project workstreams. Licensing or Certifications: One or more of the following certifications is required: * Dynamics 365 Finance. * Dynamics 365 Supply Chain Management. * D365 Customer Engagement/Power Platform certifications a plus. Travel Requirements: * Occasional travel may be required, as necessary; must have the ability to travel across borders. * Valid Driver's License. ADA Requirements: Office Positions, Work Environment: This position is based at the headquarters located in Dallas, TX. Minimal physical requirements, primarily computer use, and communication via virtual platforms, are necessary. Flexibility to adapt to occasional scheduled video meetings and collaborative tasks is essential. Physical Demands: Positions in this function typically require standing, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. • Concentrated mental and/or visual attention. The work involves performing complex tasks to very close accuracy and quality specifications, or a high degree of hand and eye coordination for sustained periods. * The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of job. * Compliance with company attendance standards. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. We Offer: We provide a variety of medical insurance plans, with dental and vision coverage, Employee 401(k), tuition reimbursement, and much more. At CECO, we are committed to a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. ABOUT US CECO's Commitment to Our People At CECO, our people are at the center of everything we do. Whether you're a professional looking for a career change, an undergraduate student exploring opportunities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with CECO. ABOUT CECO CECO Environmental is a leading environmentally focused, diversified industrial company whose solutions protect people, the environment, and industrial equipment across the globe, serving a broad landscape of industrial air, industrial water and energy transition markets. We serve these markets and our global customers through our key business segments: Engineered Systems and Industrial Process Solutions. Learn more about CECO by visiting About Us. Equal Opportunity Employer CECO is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: **************.
    $75k-102k yearly est. Auto-Apply 22d ago
  • IT Support Specialist/ Workstation Administra

    Exeter Government Servi 4.1company rating

    Fort Bliss, TX jobs

    IT Support Specialist / Workstation Administrator Required Clearance: SECRET Required Certification(s): CompTIA A+, Network +, and SEC+ CE Required Education: HS Diploma Required Experience: 2-5+ years of related experience Position Description: Exeter is seeking an Intermediate-level Information Technology (IT) Support Specialist to act as the Workstation Administrator supporting the United States Army Fort Bliss Soldier for Life Transition Assistance Program (SFLTAP) functions at Fort Bliss, TX. The SFLTAP Mission Statement is to deliver a world-class transition program that ensures all eligible transitioning Soldiers have the education, training and counseling, necessary to be career -ready in the global workforce. SFLTAP helps Soldiers make informed career decisions through benefits counseling and employment assistance. The Workstation Administrator provides support such as Planning, analysis, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats. This is a hands-on position that requires the incumbent to work very closely with government personnel and users. Primary Responsibilities: Serve as primary interface between the organization and the local Network Enterprise Center (NEC). Perform configuration management assignments to formally document and control the functional and physical characteristics of a system, network, or product during its life cycle. Participate in the initiation, coordination, and documentation of plans for items such as software, hardware, documentation, and version releases. Identify and track modifications required to enhance and maintain the installed hardware and software configuration of assigned systems. Function as a technical specialist for computer systems security at SFLTAP. Recommend and participates in the implementation of standard operating procedures, software, and controls for various computer systems to ensure appropriate levels of security. Is responsible for protection measures such as file access controls, software and physical safeguards, and personnel and visitor control. Participate in the development or acquisition of systems software tools and support services for the assignment and management of passwords, user IDs and other software security mechanisms. Assist in the review and evaluation of existing software and procedures and provides methods of reporting and correcting ADP security violations or breakdowns. Accomplish accreditation and certification packages in accordance with agency requirements and timeframes. Ensure that planned and actual software and equipment installation is accomplished in accordance with applicable security policies and regulations. Trains user support personnel and functional users on security policies and procedures. Respond to requests answering user questions, receiving, documenting, and maintaining a record of reported trouble in a problem-tracking database; follow-up as necessary. Provide technical assistance, diagnose and resolve customer reported problems of computer hardware and software at the SFLTAP site. Field incoming help requests from end users via both telephone and work orders. Hardware/Software Support Configure applications, system software, hardware, and local peripherals; diagnose and resolve various equipment problems. Identify and refer unresolved hardware and software problems for resolution. Install, configure, troubleshoot and maintain customer hardware and software. Monitor NEC pushed software and updates. Track IP numbers and data-jack numbers for all networked hardware. Establish and resolve connectivity between local systems and NEC systems. Required Skills: Ability to gather, analyze, and present facts. Ability to interpret and apply rules, regulations, and procedures. Ability to apply knowledge of current automation technology and practices. Knowledge of computer security. Knowledge of the objectives, overall design, and operating characteristics of related hardware and software. Knowledge of communications connectivity requirements. Knowledge of computer network administration. Knowledge of data and process modeling methodology. Knowledge of information processing standards and procedures. Knowledge of configuration management regulations, principles, and techniques. Ability to meet and deal with customers using a high degree of tact and diplomacy. Knowledge of LAN and networking technology (capabilities, equipment, operating systems, and topologies), data communications (protocols, architectures, equipment, etc.) Knowledge of the capabilities and application of common micro- and minicomputer hardware, computer peripherals and software, as well as knowledge of Army Information Management and automated data processing guidance. Knowledge of technical analysis procedures to perform hardware and operating system evaluations. Skill in communications, verbal and written, to explain proposals, document network requirements in information planning documents, and to brief program managers. Required Qualifications: DoD SECRET Clearance US Citizenship Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs
    $54k-90k yearly est. Auto-Apply 60d+ ago
  • IT System Administrator A/V

    City of Corpus Christi, Tx 3.4company rating

    Corpus Christi, TX jobs

    The IT System Administrator A/V will have in dept knowledge of specified IT systems and audio/visual technologies as well as lead in acquiring, installing, and/or upgrading audio/visual systems, components, and software as needed. They will be responsible for most aspects of audio/visual hardware and system administration to include managing processes and services, configuration of systems, system installation and configuration, network systems, and security. Additionally, they will be responsible for providing technical support in the maintenance and operation of specified audio/visual technologies on premises and/or remote sites. Responsibilities * Supports hardware in electronic cabinets, servers, racking equipment, and other Data Center or network closet equipment * Installs, tests, monitors, upgrades, troubleshoots and repairs assigned computer and audio/visual equipment and software * Maintains firmware and peripherals including network cabling and power cords. Stays current on all assigned hardware * Configures hardware to include upgrades and patches. Proficient with professional broadcast systems such as audio, cameras, directing hardware and software, routers, switchers, multiviewers, encoders, decoders, and more * Installs, tests, documents, modifies and repairs hardware and software related to video, audio, computers, and network devices. * Provide support of video transmission systems, including routing, encoding, and decoding, and other broadcast transmission related hardware * Monitors, analyzes and rectifies technical faults in a variety of broadcast systems * Supports and assists in integration of broadcast system at remote locations * Assists IT with computer, video/tv, microphone and web conferencing installations * Researches software issues with available resources including the internet * Configures software to include upgrades and patches. * Maintains knowledge of assigned technologies with provided training and resources * Maintains various records and documentation for computer and networking systems; Ability to create easily understandable documentation on new and existing systems * Practical knowledge of industry standards such as SDI, HDMI, NDI, NDX, AES audio, SMPTE 2110, Dante, h264, h265, or similar technologies. Ability to create basic signal flow diagrams * Creates configuration and operational guides for hardware and software * Setups and runs virtual calls (Webex) for broadcasts and internal meetings * Resolves user problems; provides guidance for the resolution of complex problems; corrects routine problems by making repairs to computer equipment and/or audio/visual equipment; contacts appropriate resources for additional assistance * Support all Audio/ Visual equipment and troubleshoot all equipment for multimedia, broadcasts, and internal meetings * Works directly with other departments or vendors to resolve technical issues. * Works under general supervision and usually reports to a project leader or supervisor. * Works as project lead when required. * May be asked to perform other duties as assigned Position Type and Typical Hours of Work * Exempt - Full-Time * Flexibility to work evenings, weekends, and holidays is a schedule requirement * In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change. Qualifications * High School Diploma / GED * Four (4) years of experience Licenses and Certifications Required * A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire Preferred * Experience with Crestron, Extron and Dante systems Employment Testing Employment is contingent on passing any post-offer pre-employment screening as listed below: Criminal Background Check: Yes Motor Vehicle Record Check: Yes Drug Screening: Yes Physical Exam: Yes Basis of Rating A recruitment consultant will evaluate all applications against the posted qualifications and may request additional information. The city may also conduct additional skill assessment tests, in addition to the panel interview. Supplemental Information * Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi. The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.
    $51k-63k yearly est. 4d ago
  • Intern- Information Technology

    City of New Braunfels 3.9company rating

    New Braunfels, TX jobs

    Department: Information Technology FLSA Status: Nonexempt Hiring Salary: $15.01 Welcome, ‘ist das Leben schön!' (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you? What we're looking for: Under general direction of the Information Technology Department, the Intern will aid in analyzing, implementing, and maintaining administration of cyber security, systems and network for the City. This internship will give the intern valuable, real-world experience in a complex production environment, as well as providing the departments listed with additional support. The responsibilities you'll be trusted with: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Using EDR and SIEM software, analyze behavior, logs and traffic, develop policies and rules to detect and contain malicious or abnormal activity when necessary. Using RMM and vulnerability scanning tools in City inventory, audit installed software, operating systems and track vulnerabilities for all unpatched versions. Assist with projects and prepares reports as directed by Supervisors. Assess the security posture of systems using STIG and/or other best practice documents. Assess adequate access controls based on principles of least privilege and need-to-know. Maintains the absolute confidentiality of all records and information. Performs other duties as assigned or required. Your areas of knowledge and expertise that matter most for this role: Education and Experience: Have or be working towards a Computer Science or Cyber related degree. Have or be working towards a certificate in the IT/Cyber field. Required Knowledge of: Working knowledge of information systems, cyber security tools and technology. Required Skill in: Excellent oral and written communications skills. Ability to maintain confidentiality of sensitive information. Required Licenses or Certifications: Must possess a valid Texas Driver's License. Consent to and pass a Criminal Justice Information Services (CJIS) background check. Your Work Environment: Work is performed in a standard office environment and is subject to sitting, standing, walking, bending, and reaching for extended periods of time. Must be able to safely lift and carry equipment and materials up to thirty (30) pounds. The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
    $15 hourly Auto-Apply 20d ago
  • Intern- Information Technology

    City of New Braunfels, Tx 3.9company rating

    New Braunfels, TX jobs

    Department: Information Technology FLSA Status: Nonexempt Hiring Salary: $15.01 Welcome, 'ist das Leben schön!' (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you? What we're looking for: Under general direction of the Information Technology Department, the Intern will aid in analyzing, implementing, and maintaining administration of cyber security, systems and network for the City. This internship will give the intern valuable, real-world experience in a complex production environment, as well as providing the departments listed with additional support. The responsibilities you'll be trusted with: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. * Using EDR and SIEM software, analyze behavior, logs and traffic, develop policies and rules to detect and contain malicious or abnormal activity when necessary. * Using RMM and vulnerability scanning tools in City inventory, audit installed software, operating systems and track vulnerabilities for all unpatched versions. * Assist with projects and prepares reports as directed by Supervisors. * Assess the security posture of systems using STIG and/or other best practice documents. * Assess adequate access controls based on principles of least privilege and need-to-know. * Maintains the absolute confidentiality of all records and information. * Performs other duties as assigned or required. Your areas of knowledge and expertise that matter most for this role: Education and Experience: * Have or be working towards a Computer Science or Cyber related degree. * Have or be working towards a certificate in the IT/Cyber field. Required Knowledge of: * Working knowledge of information systems, cyber security tools and technology. Required Skill in: * Excellent oral and written communications skills. * Ability to maintain confidentiality of sensitive information. Required Licenses or Certifications: * Must possess a valid Texas Driver's License. * Consent to and pass a Criminal Justice Information Services (CJIS) background check. Your Work Environment: * Work is performed in a standard office environment and is subject to sitting, standing, walking, bending, and reaching for extended periods of time. * Must be able to safely lift and carry equipment and materials up to thirty (30) pounds. The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
    $15 hourly Auto-Apply 19d ago
  • IT Technician (Cyber Security/Compliance)

    City of Bryan, Tx 3.5company rating

    Bryan, TX jobs

    Details Information Posting Number 2025448 Position Title IT Technician (Cyber Security/Compliance) Position # #9000084 FLSA Non-Exempt Classification Type Temporary/Seasonal/Year-Round Part-time Department Information Technology Job Type Part-Time/Temporary/Seasonal (Non-Benefitted) Work Schedule Approximately 15-20/week Flexible days & times available Monday-Friday between 8am-8pm Hiring Pay Rate $15.00/hour Posting Opening Date 10/06/2025 Posting Closing Date Job Summary Responsible for monitoring, assessing, and remediating cyber security events to secure and protect proprietary, personal, and privileged electronic data on the City of Bryan's network. Essential Job Functions * Utilizes cybersecurity tools used to scan and detect attacks and vulnerabilities on the network. * Analyzes and assesses vulnerabilities in the City's infrastructure (software, hardware, networks). * Performs vulnerability assessments and penetration testing. * Reviews systems logs, IDS logs, and change management logs; makes recommendations for any corrective actions needed. * Helps implement countermeasures to remedy the detected vulnerabilities. * Promotes our corporate-wide IT Security Awareness Program. * Assists with special projects. * Performs related duties as required. * Responds regularly and promptly to work. Minimum Qualifications * Must possess a High School Diploma or GED, plus additional college coursework directly related to Cyber Security, Computer Science, Computer Engineering, or a closely related field. * Must have a firm understanding of network security applications, protocols, and associated hardware. Knowledge, Skills & Abilities Knowledge of: * Applicable information security administration, management, governance, and compliance principles, practices, laws, rules, and regulations. * Cybersecurity standard frameworks, controls, technology, and solutions. * Information technology systems and processes, network infrastructure, data architecture, data processes, and protocols. Ability to: * Identify and mitigate network vulnerabilities. * Troubleshoot and resolve hardware and software problems. * Demonstrate collaborative, respectful, and productive work habits. * Present a professional appearance and demeanor. * Organize workload; establish priorities; and meet established deadlines and standards of work output. * Maintain the absolute confidentiality of sensitive files, data, and materials accessed, discussed, or observed while working with City staff. * Prepare a variety of reports, correspondence, and other written materials. * Be constantly alert and aware of safe working practices and workplace hazards; ability to initiate positive and appropriate corrective action in the event of a sudden accident or equipment failure. * Comply with City and department administrative directives, policies, and procedures. * Demonstrate satisfactory performance and regular, reliable, and punctual attendance. * Provide management with sound, positive advice, and information concerning the incumbent's area of responsibility. * Establish and maintain cooperative working relationships with those contacted in the course of work and communicate effectively with the public and other required entities. Skills: * Strong verbal and written communication skills. * Strong customer service skills, with the ability to respond to customer inquiries with tact and diplomacy. * Strong analytical, problem-solving, organizational, and time-management skills. Licenses, Certifications & Special Requirements * Texas Class C driver's license with a good driving record as measured by the City's evaluation system. * Must be able to access Texas Criminal Justice Information Services (CJIS) System data. As a result, the person selected for the position cannot possess a felony or Class A misdemeanor conviction; or a Class B misdemeanor conviction within the past 10 years. Physical Demands Physical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, driving, bending, reaching, twisting, pushing, pulling, climbing, and using hands and fingers to operate office equipment and machines, and occasionally lifting and/or moving objects up to and including 25 pounds. Working Conditions Work is performed primarily in an office setting or a well-lighted and temperature-controlled working environment. Equipment Work shall be performed with tools, appliances, and equipment approved by those agencies and bodies that have control, authority, or approval of the design working ranges or limitations of those items; the employee has the responsibility to conform to those ranges and limitations. Equipment may include but is not limited to: multi-line telephones, computers, computer peripherals, printers, fax machines, copiers, scanners, and city vehicles. Additional Notes/Instructions for Applicants This is not intended to be construed as an exhaustive list of responsibilities, duties, and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Quicklink for Posting ***************************************** Supplemental Questions Required fields are indicated with an asterisk (*). * * I understand that prior to submittal I must: 1) Verify the application form includes my complete work history & education. 2) If I have previously applied, verified my application is up-to-date, including current dates of employment. (Note: A resume will not substitute the need to add your work history to the application form.) * Yes * No * * Select the primary way you heard about this employment opportunity: * City of Bryan Website * City of Bryan Social Media * City of Bryan Employment Office * City of Bryan Employee * Friend/Relative * Indeed * Google * Glassdoor * LinkedIn * Facebook * Texas Municipal League * Careers in Government * Television Station * Radio Station * Newspaper * Career Fair (specify location below) * College/University Website (specify school below) * Other Website (specify below) * Other Source (specify below) * Unknown * If known, specify details of source selected above (name, station, location, etc.): (Open Ended Question) * * What is your expected wage/salary for this position? (Open Ended Question) * * If you are attending college, what student classification are you? * Freshman * Sophomore * Junior * Senior * Graduate Student * I have graduated from college/not currently a student * Not Applicable * * List three (3) strengths/skills you possess that you believe would make you a good fit for this position: (Open Ended Question) * * How many hours per week are you available to work? (Open Ended Question) * * What days and hours are you available to work? (Open Ended Question) * * Are you a Texas A&M Student participating (or eligible to participate) in the work study program? * Yes * No * Not Applicable Documents Needed to Apply Required Documents * Resume Optional Documents * Cover Letter * Certification(s) * Letter(s) of Recommendation Bryan Municipal Building 300 S. Texas Avenue Bryan, Texas 77803
    $15 hourly 60d+ ago
  • IT Systems Administrator

    Harris County (Tx 4.1company rating

    Houston, TX jobs

    About Harris County Housing & Community Development: Harris County Housing & Community Development provides life-enhancing projects and programs to residents of Harris County. Our services include spurring community investment through the provision of homebuying programs, partnering with community members and housing developers to build diverse housing options that uplift communities and offer other assistance that support community building. IT Systems Administrator Overview: Under general supervision, the Systems Administrator is responsible for overseeing and managing the configuration of IT systems, storage, software, data and hardware to ensure optimal functionality and performance. Individuals in this position will ensure that IT systems are properly set up, maintained, and optimized to meet the organization's needs while adhering to technical and security standards and matching industry best practices. Duties & Responsibilities: IT Systems Management: * Perform regular maintenance, patching, configuration, and monitoring of Windows Servers, SharePoint, Microsoft Azure and Video Teleconferencing environments. * Monitors and maintains the department IT network and infrastructure at all Housing & Community Development (HCD) locations to include Universal Services data center. IT Software Management: * Assist in determining, acquiring, and maintaining supported software for the department. * Monitor software versions across the environment to ensure HCD utilizes the most recent, secure, and compatible versions. User Account Maintenance: * Assist with the full life-cycle of user account creation, modification, and removal across all systems and cloud platforms to ensure HCD personnel have the appropriate permissions. Storage Area Networks (SAN): * Maintain HCD's Storage Area Networks (SANs) and associated storage arrays, ensuring data redundancy, performance, and capacity planning. Process Improvement: * Researches and recommends improvements to the IT Support processes and procedures. * Provides technical advice to other IT team members for more complex issues that arise and create and maintain comprehensive documentation for all system configurations, operating procedures (SOPs), and service recovery plans Stakeholder Engagement: * Maintains effective relationships with project managers, vendors, purchasing, and colleagues. * Collaborates with Universal Services in support of network, infrastructure, data and servers. Other duties as assigned This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. o Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Harris County is an Equal Opportunity Employer ************************************************************************* If you need special services or accommodations, please call ************** or email *************************** Requirements Education: * Bachelor's Degree in Computer Science, Information Technology, or related field (or equivalent work experience) Experience: * A minimum of five (5) years of work experience in Informational Technology (IT) with experience in systems administration supporting a Microsoft environment. Licensure: * Valid Driver's License (Texas upon hire) Knowledge, Skills & Abilities: * Knowledge of IT infrastructure, systems, and networking technologies. * Knowledge of cloud computing, email, collaboration tools and data storage principles. * Proficient technical knowledge. * Excellent communication and interpersonal skills. * Strong organizational, problem-solving, and project management capabilities. * Ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing priorities. * Ability to build collaborative relationships. * Ability to meet deadlines. NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. General Information Position Type, and Typical Hours of Work: * Full-Time | Regular * Monday - Friday | 8 a.m. - 5 p.m. (weekends and evenings when required) * Flexible/hybrid (Work From Home) work schedule. Work Environment: * The job is performed in a professional office environment. * Sedentary work: Involves sitting most of the time with regular travel to other HCD sites and movement within the buildings. Physical Demands: * Ability to lift, carry, and/or push up to 40 lbs. Employment is contingent upon passing a background check and drug screen. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department. HARRIS COUNTY EMPLOYEE BENEFITS Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan. The following benefits are offered only to Harris County employees in regular (full-time) positions: Health & Wellness Benefits * Medical Coverage * Dental Coverage * Vision Coverage * Wellness Plan * Life Insurance * Long-Term Disability (LTD) Insurance * Employee Assistance Program (EAP) * Healthcare Flexible Spending Account * Dependent Care Flexible Spending Account Paid Time Off (PTO) * Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service) * Eleven (11) County-observed holidays * One (1) floating holiday per year * Paid Parental Leave* * Sick Leave Retirement Savings Benefit * 457 Deferred Compensation Plan The following benefits are available to Harris County employees in full-time and select part-time positions: * Professional learning & development opportunities * Retirement pension (TCDRS defined benefit plan) * Flexible work schedule* * METRO RideSponsor Program* * Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas. In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed. For plan details, visit the Harris County Benefits & Wellness website: ********************** 01 Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application. * High School or GED diploma * Associate Degree * Bachelor's Degree * Master's Degree or higher * None of the above 02 If you selected a college degree in response to the previous question, which of the following best describes your major? * Computer Science * Information Technology * Other related field * Unrelated field * N/A; No degree 03 In which of the following areas do you have demonstrated system administrator experience? Select all that apply. Qualifying experience must be documented in the Work Experience section of your application. * Windows Server * Active Directory * MS Exchange * MS Office 365 * MS Azure * None of the above 04 Which of the following best measures your hands-on IT experience in systems administration, specifically within a Microsoft-based environment? Qualifying information must be documented in the Work Experience section of your application. * Less than three full years * Between three and five years * Between five and seven years * Seven or more years * N/A; No experience 05 Please provide the dates of employment during which you obtained hands-on IT experience in systems administration, specifically within a Microsoft-based environment. Provide the month and year that began and ended the experience. Example: "January 2020 - December 2025" If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type "N/A" in the space provided. 06 Please provide details of your hands-on IT experience in systems administration, specifically within a Microsoft-based environment. If you do not have this experience, type "None" in the space provided. Please provide a detailed response as attachments will not be reviewed during the initial screening process. 07 This position requires possession of a valid Texas-issued driver's license upon hire. If hired, will you be able to meet this requirement? If currently licensed, please be sure to include all related details in the Certificates and Licenses section of your application. * Yes * No Required Question Employer Harris County Address 1111 Fannin St Ste. 600 Houston, Texas, 77002 Phone ************ Website *****************************************************
    $61k-80k yearly est. 3d ago
  • IT System Administrator

    Foundation Communities Inc. 3.6company rating

    Austin, TX jobs

    Job Description This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device What You'll Do as an System Administrator I: · Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing. · Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment. · Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. · Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. · Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production. · Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support. · Perform routine and scheduled audits of all systems, including backups. · Work with vendors to order products and resolve complex technical problems. · All other duties as assigned. What You'll Need: · High school diploma or GED required. · Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience. · Five years of IT experience is preferred. Knowledge, Skills, and Abilities: · Proficiency in Windows operating systems and Microsoft Office applications required. · Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired. · Proficiency with IPv4 networks, DNS, and DHCP required. · Experience with remote support solutions. · Experience using a service desk solution. Other Requirements: · Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds. · Ability to pass criminal and financial background checks. · Occasional travel may be required, up to 5%. Job Type: Full-time Pay rate: 70,000 annually Experience: · IT support: 5 years (Preferred) Work Location: Hybrid remote in Austin, TX 78704
    $68k-86k yearly est. 22d ago
  • Network Administrator

    Smith County, Tx 3.6company rating

    Tyler, TX jobs

    Smith County Information Technology provides support for County offices and employees. We are seeking a qualified Network Administrator with 2-3 years of hands-on experience and a basic networking certification (e.g., CompTIA Network+, Cisco CCNA). The successful candidate will assist in maintaining the county's network infrastructure, support critical systems and services, and help ensure the security and efficiency of government network operations. This role requires a motivated and detail-oriented professional with a commitment to public service and technical excellence. * Support daily operations of the county's LAN, WAN, and wireless networks * Configure, monitor, and troubleshoot network hardware, including switches, routers, and firewalls * Assist with network documentation and maintain inventory of network assets * Respond to user tickets related to connectivity and network performance * Participate in network upgrades, installations, and security projects * Assist with maintaining VPN, VoIP, and other communications technologies * Collaborate with other IT staff to support technology across multiple departments * Ensure compliance with county IT policies and state cybersecurity requirements * After Hours Support Oncall Support rotation required for this position * 2-3 years of professional experience in network administration or support * Certification in CompTIA Network+, Cisco CCNA, or equivalent * Solid understanding of networking protocols: TCP/IP, DNS, DHCP, VLANs, etc. * Familiarity with Cisco, or similar network hardware * Familiarity with Firewall Management * Knowledge of basic network cabling, computers and the OSI Model * Strong troubleshooting skills and ability to work independently or as part of a team * Excellent communication skills for supporting non-technical staff * After Hours Oncall Support Rotation required Preferred Qualifications * Experience in a government or public-sector IT environment is preferred * Exposure to network monitoring tools and logging systems * Understanding of basic cybersecurity best practices * Familiarity with Microsoft and cloud networking environments * Associate or Bachelor's degree in Computer Science, Information Technology, or a related field OR equivalent combination of education and relevant work experience
    $66k-81k yearly est. 39d ago
  • 25B Information Technology Specialist

    Army National Guard 4.1company rating

    Huntsville, TX jobs

    If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack. Job Duties * Maintenance of networks, hardware, and software * Provide customer and network administration services * Construct, edit, and test computer programs Some of the Skills You'll Learn * Use of computer consoles and peripheral equipment * Computer systems concepts * Planning, designing, and testing computer systems Helpful Skills * Interest in computer science * Strong attention to detail * Ability to communicate effectively * Experience in installation of computers Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.
    $59k-87k yearly est. 57d ago
  • 0000006617.ASST CHIEF, IT APPLICATIONS SUPPORT/DEV.INFO TECH SERVICES

    Dallas County (Tx 3.8company rating

    Dallas, TX jobs

    Manages and oversees the development and implementation for application support for operating systems, databases, programming languages, design approaches, middleware, software packages and components. Management Scope: Manages all exempt and nonexempt staff in the Development and Application Support Division.1. Oversees the analysis and design of technology based solutions and/or improvements, to include strategic planning and benchmarking, tracking and reviewing standards, and change management. 2. Defines and staff application support teams responsible for the usability of new and embedded technology applications. 3. Establishes standards for support and development teams covering training manuals, application documentation, and application service level documentation. Works with systems analysts, technical writers and project teams to document system architecture of development efforts and existing applications. 4. Provides expertise on multiple platforms, system integration and compatibility. 5. Performs budget analysis and supports prioritization and rationing of resources to ensure that the comprehensive work plans support the budget. Facilitates relationships with other departments to govern application support and development. 6. Develops and tracks metrics to assure deployment of labor and resources for optimized services. 7. Performs other duties as assigned.Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, Information Technology, or in a job related field of study. Eight (8) years of responsible experience in designing and implementing large, technically complex applications or application enhancements. Special Requirements/Knowledge, Skills & Abilities: Knowledge of project methodologies, software development lifecycle in relational databases and development environment, enterprise architecture and technology operations. Knowledge of local, state, and federal laws and regulations relevant to information technology program areas. Skilled in managing and organizing information technology program activities and identifying problems, evaluating alternatives, and implementing effective solutions. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Must possess a valid Texas Driver's License, with a good driving record. "Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC, et. al., must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement." Physical/Environmental Requirements: Standard office environment.
    $34k-44k yearly est. Auto-Apply 60d+ ago
  • Systems Analyst VII - Solutions Architect - Information and Technology Division (010382)

    Texas Department of Criminal Justice 3.8company rating

    Huntsville, TX jobs

    The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. Military Crosswalk Guide - Prepared by the State Auditor's Office The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice. Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. *Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.* Questions regarding this posting may be directed to: Shelbie Morrow Human Resources Headquarters 2 Financial Plaza, STE 600 Huntsville, TX 77340 PH ************** EMAIL ********************************* I. JOB SUMMARY Performs highly advanced and supervisory computer systems analysis work. Work involves directing the planning, budgeting, and analysis of user requirements, procedures, and problems to automate processing and to improve existing systems; and designing and implementing designs using software-programming languages. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment. II. ESSENTIAL FUNCTIONS A. Directs and participates in the planning, design, development, implementation, support, and maintenance of information technology security measures to safeguard departmental information; and oversees and participates in the development and execution of enterprise-level strategies and technical direction, including establishing processes and procedures for executing and maintaining technology road maps. B. Oversees studies and the preparation of reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; devises and implements optimum solutions; and oversees projects that cross functional agency systems and other state entities that require coordinating, planning, and scheduling during project development and implementation stages. C. Oversees and plans and schedules studies and system implementations; oversees and identifies system requirements, develops functional design specifications to meet requirements and solutions to complex operational problems; and oversees and conducts tests and diagnoses systems to ensure critical requirements are met. D. Oversees and conducts the training of staff prior to the implementation of technical and computer systems and offers advice and guidance during the implementation process. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. III. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Computer Science, Computer Information Systems, Management Information Systems or a related field preferred. Each year of experience as described below in excess of the required ten years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis. 2. Ten years full-time, wage-earning information technology, project management, or enterprise-level solution analysis and provisioning experience. 3. Six years full-time, wage-earning systems analysis, design, and implementation experience. 4. Governmental program experience preferred. * Ability to maintain the security and integrity of critical infrastructure as it is defined by state law. B. Knowledge and Skills 1. Knowledge of the limitations and capabilities of computer systems, the techniques used in the design of automated and non-automated systems, information technology equipment, applicable programming languages, computer hardware and software, and computer operating systems, writing program code, and automated mapping. 2. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 3. Skill to communicate ideas and instructions clearly and concisely. 4. Skill to coordinate effectively with other staff, departments, officials, agencies, organizations, and the public. 5. Skill in analyzing and solving complex problems. 6. Skill in developing or revising program code. 7. Skill in scheduling, testing, installing, and implementing programs. 8. Skill in troubleshooting complex computer systems. 9. Skill to analyze complex systems and procedures. 10. Skill to write and revise standards and procedures. 11. Skill to train others. IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.
    $48k-65k yearly est. Auto-Apply 8d ago
  • Network Technician I - IT - 1

    Brazos County 3.7company rating

    Bryan, TX jobs

    Installs and configures computer hardware and software; troubleshoots problems, including running diagnostics test, and taking appropriate corrective action; and provides software and hardware training as required. Configures, installs, and documents computer hardware and software, including PCs, printers, memory, and hard drives Troubleshoots problems with county hardware, software, and computer network, including running diagnostics tests, using testing equipment, and taking appropriate corrective action. Provides support to county employees over the network, phone, and at their desks throughout the county. Will travel to remote county offices when required. Assists in administering network-wide software such as Active Directory and DHCP. Develops hardware imaging and software deployment and removal scripts. Documents changes, requests, and installations using the ticket tracking software ServiceNow, and updates existing, or creates new documentation where appropriate. Determines parts that need to be ordered for computers and other computer-related equipment. Assist with and cover after-hours call for the IT Department on a rotational basis. Assist other IT divisions as may be necessary. Other Duties as assigned. Supervision Received: General instruction, task assignment and prioritization, and periodic employee performance evaluations. Given: This is a non-supervisory position. Education Required: Two-year Associates Degree in Computer Science, Information Systems, or related field or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Preferred: BA or BS in Computer Science, Comp Engr., MIS or related field. Experience Required: One year of computer related experience or any equivalent combination of experience and education Preferred: Two-years or more computer related experience Certificates, Licenses, Registrations Required: Valid State of Texas Class C Driver's License. Preferred: MCDST, MCSA, MCSE, MOS, or CompTIA A+, CTT+, Network+, or Server+ Physical Demands Typical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to type; reach with hands and arms; and talk and hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move objects weighing up to 40 pounds, such as computers, printers, stacks of records, or other similar objects. Specific vision abilities required by this job include close vision, and ability to adjust focus. Knowledge, Skills, & Abilities Typical: Knowledge of: - PC hardware and software repair, Windows Operating Systems, and Microsoft Office applications Ability to: - Work independently on projects with minimal supervision or as part of a team as needed. - Organize workload; establish priorities; and meet established deadlines. - Prepare clear, concise and complete reports, correspondence and other written materials. - Anticipate, identify and effectively resolve various issues and problems. - Provide management with sound, constructive advice and information concerning job tasks. - Comply with all County and departmental policies and procedures and meet attendance and punctuality guidelines. - Be constantly alert and aware of the hazards involved and follow the safety practices and principles in reporting and preventing accidents. - Multitask and work in an environment with frequent interruptions. - Establish and maintain positive and cooperative working relationships with all levels of County staff. Skills: - Strong verbal and written communication skills. - Strong customer service skills. - Excellent planning, organizational, problem-solving and time-management skills. Work Environment Typical: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but may be noisy or distracting. The employee is required to perform multiple tasks simultaneously and to perform tedious and exacting work. The employee may be required to work closely with others as part of a team or perform required job functions remotely, to work under time pressures to meet dead-lines, and to work in emergency situations.
    $58k-78k yearly est. Auto-Apply 60d+ ago
  • Network Technician I - IT - 1

    Brazos County, Tx 3.7company rating

    Bryan, TX jobs

    Installs and configures computer hardware and software; troubleshoots problems, including running diagnostics test, and taking appropriate corrective action; and provides software and hardware training as required. Configures, installs, and documents computer hardware and software, including PCs, printers, memory, and hard drives Troubleshoots problems with county hardware, software, and computer network, including running diagnostics tests, using testing equipment, and taking appropriate corrective action. Provides support to county employees over the network, phone, and at their desks throughout the county. Will travel to remote county offices when required. Assists in administering network-wide software such as Active Directory and DHCP. Develops hardware imaging and software deployment and removal scripts. Documents changes, requests, and installations using the ticket tracking software ServiceNow, and updates existing, or creates new documentation where appropriate. Determines parts that need to be ordered for computers and other computer-related equipment. Assist with and cover after-hours call for the IT Department on a rotational basis. Assist other IT divisions as may be necessary. Other Duties as assigned. Supervision Received: General instruction, task assignment and prioritization, and periodic employee performance evaluations. Given: This is a non-supervisory position. Education Required: Two-year Associates Degree in Computer Science, Information Systems, or related field or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Preferred: BA or BS in Computer Science, Comp Engr., MIS or related field. Experience Required: One year of computer related experience or any equivalent combination of experience and education Preferred: Two-years or more computer related experience Certificates, Licenses, Registrations Required: Valid State of Texas Class C Driver's License. Preferred: MCDST, MCSA, MCSE, MOS, or CompTIA A+, CTT+, Network+, or Server+ Physical Demands Typical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to type; reach with hands and arms; and talk and hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move objects weighing up to 40 pounds, such as computers, printers, stacks of records, or other similar objects. Specific vision abilities required by this job include close vision, and ability to adjust focus. Knowledge, Skills, & Abilities Typical: Knowledge of: * PC hardware and software repair, Windows Operating Systems, and Microsoft Office applications Ability to: * Work independently on projects with minimal supervision or as part of a team as needed. * Organize workload; establish priorities; and meet established deadlines. * Prepare clear, concise and complete reports, correspondence and other written materials. * Anticipate, identify and effectively resolve various issues and problems. * Provide management with sound, constructive advice and information concerning job tasks. * Comply with all County and departmental policies and procedures and meet attendance and punctuality guidelines. * Be constantly alert and aware of the hazards involved and follow the safety practices and principles in reporting and preventing accidents. * Multitask and work in an environment with frequent interruptions. * Establish and maintain positive and cooperative working relationships with all levels of County staff. Skills: * Strong verbal and written communication skills. * Strong customer service skills. * Excellent planning, organizational, problem-solving and time-management skills. Work Environment Typical: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but may be noisy or distracting. The employee is required to perform multiple tasks simultaneously and to perform tedious and exacting work. The employee may be required to work closely with others as part of a team or perform required job functions remotely, to work under time pressures to meet dead-lines, and to work in emergency situations.
    $58k-78k yearly est. Auto-Apply 60d+ ago
  • Network Engineer I.Info Tech Services

    Dallas County 3.8company rating

    Dallas, TX jobs

    Under direct supervision, installs, configures, operates, and maintains network environments Wide Area Network (WAN). Local Area Network (LAN) and Wireless Network (WN), software and related infrastructure and performs related duties as assigned. Responsibilities 1. Participates in the installation, configuration, maintenance and operation of network environments (WAN, LAN, WN) and associated equipment (switches routers, firewalls, controllers, access points, load balancers) to meet application and core service requirements; manages and monitors network environments, troubleshoots/resolves identified and reported problems. 2. Implements, maintains, and operates connectivity for ‘internet' and ‘cloud solutions'. Implements, maintains, and operates data protection and system disaster recover solution; ensures data and systems are backed up, and network environments are secure by performing security monitoring, vulnerability scanning and remediation. 3. Performs asset life cycle management for network equipment and software. Assists in the maintenance and operation of a Data Center; implements and manages cabinet, cabling, and power configurations. 4. Serves as technical expert on projects, interacts with project teams, vendors, and other agencies to gather requirements; researches and recommends network environment solutions; provides technical guidance for solutions, coordinates equipment deployment and participates in systems installation, configuration, and testing. 5. Performs other duties as assigned. Qualifications Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, or in a job-related field of study. Two (2) years of related work experience which involved the maintenance of WANs, LANs, WNs, software and related infrastructure. Special Requirements/Knowledge, Skills & Abilities: Knowledge of Data Center design, management and operations, architecture of network environments (WAN, LAN, WN), software-defined networks, disaster recovery data protection operations; information security as it pertains to network environments “cloud” technologies; project management and research techniques; the concepts, practices and procedures of other information technology fields and the interaction with network functions. Maintain effective working relationships, communication clearly, orally and in writing, with varying levels of the organization with varying technological understanding. Required to be on call. Must have a valid Texas Drivers License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. The position requires the knowledge of the following: Wireless Connectivity Services Local Area Network Connectivity Services Wide Area Network Connectivity Services Internet Connectivity Services Remote Connectivity Services Firewall Services Load Balancer Services Internet Filtering Services Security Services “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Incumbents must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: On call 24/7 technical support may be required. Requires prolonged sitting, standing, walking, and the ability to lift files, boxes, and other materials up to 20 lbs., unassisted.
    $64k-79k yearly est. Auto-Apply 60d+ ago
  • Broadband Network Analyst

    City of Pharr 3.4company rating

    Pharr, TX jobs

    Join the City of Pharr as a Full-Time Broadband Network Analyst and embrace an exciting career at the forefront of technology! Located in Pharr, TX, this onsite position offers you the opportunity to be an integral part of our innovative team, tackling dynamic challenges and enhancing our community's connectivity. You'll collaborate with energetic professionals dedicated to problem-solving and customer-centric solutions. With an annual pay of $48,000.00, this role empowers you to contribute to meaningful projects that impact residents' daily lives. You will be offered great benefits such as Medical, Dental, Vision, and Retirement. Seize the chance to grow your expertise in a forward-thinking environment while making a real difference in the city you call home! What does a Broadband Network Analyst do? As a Broadband Network Analyst at the City of Pharr, you will work under the general supervision of the Fiber Manager to identify, troubleshoot, and resolve issues within our fiber optic and wireless networks. Your role involves the operation and maintenance of both public and private FTTH systems, including the design and installation of cable lines underground and on street poles. You'll engage in tasks such as cutting, splicing, terminating, and documenting fiber optic cables while locating problem areas and executing repairs. Additionally, you will provide vital technical support to end-users, ensuring seamless operation of networking systems and video surveillance equipment. You'll also train users in various software applications, diagnose problems effectively, and implement solutions. This hands-on position is ideal for someone looking to make a significant impact in a fast-paced, innovative environment. Requirements for this Broadband Network Analyst job To thrive as a Broadband Network Analyst with the City of Pharr, you must possess a solid foundation in the practices and principles of fiber to the home/premise networks. A comprehensive understanding of implementing, managing, and monitoring both local and wide area networks, as well as wireless networks, is essential. Expertise in network diagnostic tools and familiarity with broadband ISP networks will enhance your capability to identify and resolve issues efficiently. You should excel in a fast-paced environment, effectively managing multiple tasks and projects while demonstrating a customer-service orientation. Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel, is crucial for documentation and reporting. Additionally, skill in using job-related networking and diagnostic equipment will be key to your success in this role, ensuring that you contribute to a professional and customer-centric team environment. Knowledge and skills required for the position are: Must be knowledgeable on the practices and principles of fiber to the home/premise networks. Knowledge of implementing, managing, and monitoring local, and wide area networks. Knowledge of implementing, managing, and monitoring wireless networks. Knowledge of network diagnostic tools and in broadband ISP networks. Capable of working in a fast-paced environment and effectively manage tasks/projects. Proficient in computer software such as Microsoft Word, PowerPoint, Excel. Must be customer-service oriented, always have a customer friendly attitude and professional appearance. Skill in effectively using job related networking equipment. Skill in effectively using job related diagnostic equipment. Connect with our team today! If you believe that this position matches your requirements, applying for it is a breeze. Best of luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
    $48k yearly 60d+ ago
  • Broadband Network Specialist

    City of Pharr 3.4company rating

    Pharr, TX jobs

    Join the City of Pharr as a Full-Time Broadband Network Specialist and ignite your career in a dynamic and customer-centric environment! This onsite position in Pharr, TX, provides an exciting opportunity to be a key problem solver within our innovative team, focusing on enhancing connectivity for the community. With an annual pay of $42,000.00, you'll enjoy a role that is not only rewarding but also vital to our city's growth and technological advancement. Collaborate with forward-thinking professionals committed to shaping the future of broadband services while engaging with a diverse clientele. Immerse yourself in an energetic atmosphere where your contributions directly impact the lives of residents. You will be provided great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Don't miss the chance to contribute to cutting-edge projects and drive customer satisfaction in a role that truly makes a difference! Apply today! What's your day like? As a Broadband Network Specialist at the City of Pharr, you'll play an essential role in ensuring the seamless operation of our private and public FTTH fiber optic, wired, and wireless networks. Your primary responsibility will be to identify, troubleshoot, and resolve network issues, as well as perform routine maintenance. This hands-on position requires expertise in cutting, splicing, and terminating fiber optic cables while documenting processes accurately. You'll locate problem areas, conduct repairs, and execute programming and diagnostics tasks. In addition, you'll provide technical support to end-users, guiding them on network systems and the installation, testing, and troubleshooting of network and fiber optic systems. Your technical acumen will extend to the installation and configuration of video surveillance equipment and training users on optimal software and hardware setups, ensuring a robust and efficient networking experience for all city residents. Requirements for this Broadband Network Specialist job To thrive as a Broadband Network Specialist with the City of Pharr, a diverse skill set is essential. You must be well-versed in the principles and practices of fiber to the home/premise networks, as well as possess knowledge in managing and monitoring both local and wide area networks. Familiarity with wireless networks and the utilization of network diagnostic tools is crucial for effective problem resolution in broadband ISP environments. Additionally, your ability to adapt to a fast-paced work setting while managing multiple tasks and projects will be vital for success. Strong proficiency in computer software-particularly Microsoft Word, PowerPoint, and Excel-is necessary for documentation and reporting. A customer-service orientation with a friendly demeanor and professional appearance is essential, alongside skills in operating job-related networking and diagnostic equipment. This blend of technical knowledge and interpersonal skills will ensure your effectiveness in enhancing our city's network infrastructure. Knowledge and skills required for the position are: Must be knowledgeable on the practices and principles of fiber to the home/premise networks. Knowledge of implementing managing and monitoring local and wide area networks. Knowledge of implementing managing and monitoring wireless networks. Knowledge of network diagnostic tools and in broadband ISP networks. Capable of working in a fast-paced environment and effectively manage tasks/projects. Proficient in computer software such as Microsoft Word, PowerPoint, Excel. Must be customer-service oriented, always have a customer friendly attitude and professional appearance. Skill in effectively using job related networking equipment. Skill in effectively using job related diagnostic equipment. Make your move If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
    $42k yearly 60d+ ago
  • Broadband Network Specialist

    City of Pharr 3.4company rating

    Pharr, TX jobs

    Job Description Join the City of Pharr as a Full-Time Broadband Network Specialist and ignite your career in a dynamic and customer-centric environment! This onsite position in Pharr, TX, provides an exciting opportunity to be a key problem solver within our innovative team, focusing on enhancing connectivity for the community. With an annual pay of $42,000.00, you'll enjoy a role that is not only rewarding but also vital to our city's growth and technological advancement. Collaborate with forward-thinking professionals committed to shaping the future of broadband services while engaging with a diverse clientele. Immerse yourself in an energetic atmosphere where your contributions directly impact the lives of residents. You will be provided great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Don't miss the chance to contribute to cutting-edge projects and drive customer satisfaction in a role that truly makes a difference! Apply today! What's your day like? As a Broadband Network Specialist at the City of Pharr, you'll play an essential role in ensuring the seamless operation of our private and public FTTH fiber optic, wired, and wireless networks. Your primary responsibility will be to identify, troubleshoot, and resolve network issues, as well as perform routine maintenance. This hands-on position requires expertise in cutting, splicing, and terminating fiber optic cables while documenting processes accurately. You'll locate problem areas, conduct repairs, and execute programming and diagnostics tasks. In addition, you'll provide technical support to end-users, guiding them on network systems and the installation, testing, and troubleshooting of network and fiber optic systems. Your technical acumen will extend to the installation and configuration of video surveillance equipment and training users on optimal software and hardware setups, ensuring a robust and efficient networking experience for all city residents. Requirements for this Broadband Network Specialist job To thrive as a Broadband Network Specialist with the City of Pharr, a diverse skill set is essential. You must be well-versed in the principles and practices of fiber to the home/premise networks, as well as possess knowledge in managing and monitoring both local and wide area networks. Familiarity with wireless networks and the utilization of network diagnostic tools is crucial for effective problem resolution in broadband ISP environments. Additionally, your ability to adapt to a fast-paced work setting while managing multiple tasks and projects will be vital for success. Strong proficiency in computer software-particularly Microsoft Word, PowerPoint, and Excel-is necessary for documentation and reporting. A customer-service orientation with a friendly demeanor and professional appearance is essential, alongside skills in operating job-related networking and diagnostic equipment. This blend of technical knowledge and interpersonal skills will ensure your effectiveness in enhancing our city's network infrastructure. Knowledge and skills required for the position are: Must be knowledgeable on the practices and principles of fiber to the home/premise networks. Knowledge of implementing managing and monitoring local and wide area networks. Knowledge of implementing managing and monitoring wireless networks. Knowledge of network diagnostic tools and in broadband ISP networks. Capable of working in a fast-paced environment and effectively manage tasks/projects. Proficient in computer software such as Microsoft Word, PowerPoint, Excel. Must be customer-service oriented, always have a customer friendly attitude and professional appearance. Skill in effectively using job related networking equipment. Skill in effectively using job related diagnostic equipment. Make your move If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position. Job Posted by ApplicantPro
    $42k yearly 11d ago
  • Broadband Network Specialist

    City of Pharr (Tx 3.4company rating

    Pharr, TX jobs

    Join the City of Pharr as a Full-Time Broadband Network Specialist and ignite your career in a dynamic and customer-centric environment! This onsite position in Pharr, TX, provides an exciting opportunity to be a key problem solver within our innovative team, focusing on enhancing connectivity for the community. With an annual pay of $42,000.00, you'll enjoy a role that is not only rewarding but also vital to our city's growth and technological advancement. Collaborate with forward-thinking professionals committed to shaping the future of broadband services while engaging with a diverse clientele. Immerse yourself in an energetic atmosphere where your contributions directly impact the lives of residents. You will be provided great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Don't miss the chance to contribute to cutting-edge projects and drive customer satisfaction in a role that truly makes a difference! Apply today! What's your day like? As a Broadband Network Specialist at the City of Pharr, you'll play an essential role in ensuring the seamless operation of our private and public FTTH fiber optic, wired, and wireless networks. Your primary responsibility will be to identify, troubleshoot, and resolve network issues, as well as perform routine maintenance. This hands-on position requires expertise in cutting, splicing, and terminating fiber optic cables while documenting processes accurately. You'll locate problem areas, conduct repairs, and execute programming and diagnostics tasks. In addition, you'll provide technical support to end-users, guiding them on network systems and the installation, testing, and troubleshooting of network and fiber optic systems. Your technical acumen will extend to the installation and configuration of video surveillance equipment and training users on optimal software and hardware setups, ensuring a robust and efficient networking experience for all city residents. Requirements for this Broadband Network Specialist job To thrive as a Broadband Network Specialist with the City of Pharr, a diverse skill set is essential. You must be well-versed in the principles and practices of fiber to the home/premise networks, as well as possess knowledge in managing and monitoring both local and wide area networks. Familiarity with wireless networks and the utilization of network diagnostic tools is crucial for effective problem resolution in broadband ISP environments. Additionally, your ability to adapt to a fast-paced work setting while managing multiple tasks and projects will be vital for success. Strong proficiency in computer software-particularly Microsoft Word, PowerPoint, and Excel-is necessary for documentation and reporting. A customer-service orientation with a friendly demeanor and professional appearance is essential, alongside skills in operating job-related networking and diagnostic equipment. This blend of technical knowledge and interpersonal skills will ensure your effectiveness in enhancing our city's network infrastructure. Knowledge and skills required for the position are: * Must be knowledgeable on the practices and principles of fiber to the home/premise networks. * Knowledge of implementing managing and monitoring local and wide area networks. * Knowledge of implementing managing and monitoring wireless networks. * Knowledge of network diagnostic tools and in broadband ISP networks. * Capable of working in a fast-paced environment and effectively manage tasks/projects. * Proficient in computer software such as Microsoft Word, PowerPoint, Excel. * Must be customer-service oriented, always have a customer friendly attitude and professional appearance. * Skill in effectively using job related networking equipment. * Skill in effectively using job related diagnostic equipment. Make your move If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
    $42k yearly 15d ago

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