Job Description
The Muscatine County Joint Communications Center (MUSCOM) is taking applications for the position of Public Safety Dispatcher. Job duties include but are not limited to: answering emergency and non-emergency phone calls and processing requests for assistance for law enforcement, fire and medical services. Qualifications include a high school diploma or GED, keyboarding/typing experience and ability to obtain and maintain CPR certification and Emergency Medical Dispatch certification. Experience in telephone or radio operations and previous dispatch experience is preferred but not required. Must be available to work days, nights, holidays, weekends and on 12 hours shifts. Starting hourly wage is $24.66 (negotiable, if experienced). Applicant orientation and testing will be scheduled after the application deadline. Applications are available on Muscatine County's website at muscatinecountyiowa.gov or you can apply online at the City of Muscatine website muscatineiowa.gov. E-mail requests can be sent to *************************. Completed applications can be dropped off at the Public Safety Building; 312 E 5th St, Muscatine, Iowa or emailed to *************************. All applicants must complete a job application to be considered, resumes only will not be accepted. Deadline for submitting applications is January 30, 2026by 4:00 p.m. - MUSCOM is an Equal Opportunity Employer.
$24.7 hourly 5d ago
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Seasonal Groundskeeper
City of Muscatine 3.5
City of Muscatine job in Muscatine, IA
Job Description
Must be able to safety use equipment such as push mowers, string trimmers and other groundskeeping equipment. This position assists in groundskeeping and maintaining the green spaces and facilities at various park sites.
Some weekend hours may be required.
$28k-35k yearly est. 15d ago
Planner I or II (Community Development)
City of Cedar Rapids, Ia 4.2
Cedar Rapids, IA job
The City of Cedar Rapids is hiring a Planner I or Planner II to join our Community Development team! This position will be primarily focused on supporting the development of an effective, regional, multi-modal transportation system-including efforts to enhance connectivity and provide choices for all transportation users.
In this role, you'll contribute to long-range planning, GIS-based analysis, and community development initiatives that shape the future of Cedar Rapids. Whether you're early in your planning career or bringing advanced experience to the table, you'll help guide infrastructure investment and policies that improve quality of life across the region.
If you're passionate about multi-modal planning, urban design, and building vibrant, inclusive communities-we encourage you to apply and be part of our forward-thinking team!
About our Organization
At the City, we are committed to employing individuals who reflect our community's diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.
About our Community
Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here!
About this Opportunity
Provides professional services and assistance for a range of planning, urban design, economic development and related Department services and activities.
The City of Cedar Rapids does not offer sponsorship for employment authorization.
Job Duties & Responsibilities
Planner I:
* Coordinates the development and implementation of long-range planning activities.
* Develops and maintains GIS-based projects for data analysis related to long-range planning, annexations, and infrastructure investment.
* Research best practices and innovative strategies related to long-range planning activities and other planning principles, projects, and makes appropriate recommendations.
* Prepares reports, open house display materials and documentation related to planning projects.
* Provides information and responds to internal requests and questions from the public, developers, and other stakeholders.
* Analyzes and prepares recommendations for ordinance and policy amendments for consideration.
* Participates in the administration of the Neighborhood Services Program including work plans and budgets, and other related activates.
* Researches best practices and innovative strategies for increasing quality of life and social offerings for the purposes of workforce retention and attraction.
* Performs related work as required.
Planner II:
* Coordinates the development and implementation of long-range planning activities.
* Develops and maintains GIS-based projects for data analysis related to long-range planning, annexations, and infrastructure investment.
* Research best practices and innovative strategies related to long-range planning activities and other planning principles, projects, and makes appropriate recommendations.
* Prepares reports, open house display materials, and documentation related to planning projects.
* Provides information and responds to internal requests and questions from the public, developers, and other stakeholders.
* Analyzes and prepares recommendations for ordinance and policy amendments for consideration.
* Participates in the administration of programs and initiatives including:
* Financial management;
* Marketing, promotion, and education; and
* Performance monitoring and evaluation.
* Researches best practices and innovative strategies for increasing quality of life and social offerings for the purposes of workforce retention and attraction.
* Performs related work as required.
Required Education and Experience
Planner I:
* Bachelor's degree in urban and regional planning, landscape architecture, architecture, public administration, or related field, and up to 1 year of related experience in planning, urban design, or public administration.
OR
* An equivalent combination of education and/or experience. (i.e., one year of relevant work experience may substitute for one year of education.)
* Excellent written, verbal, and interpersonal communication skills.
* Proficiency with Microsoft Office.
* Ability to work collaboratively with a diverse population.
Planner II:
* Bachelor's degree in urban and regional planning, landscape architecture, architecture, public administration, or related field, and 3 to 5 years of experience in planning, urban design, or public administration.
OR
* An equivalent combination of education and/or experience. (i.e., one year of relevant work experience may substitute for one year of education.)
* Excellent written, verbal, and interpersonal communication skills.
* Proficiency with Microsoft Office.
* Ability to work collaboratively with a diverse population.
$36k-48k yearly est. 19d ago
Police Intern - Community Resource Officer (CRO)
City of Dubuque, Ia 3.6
Dubuque, IA job
* Seeking several applicants to fill positions lasting approximately 3-4 months (June-August) and working approximately 20-25 hours per week. Applicants may be offered to remain year-round on a 10-30 hour per week basis.* GENERAL SUMMARY: This in-depth internship program meets the needs of most college internship programs, and provides the Dubuque Police Department with an opportunity to evaluate the applicants' potential as a police officer. Since its inception in 2011, over 60% of CRO's have gone on to become Dubuque Police Officers.
Under direction and supervision of the Staff Services Captain and Patrol Division Commanders a Community Resource Officer (CRO) will work with a variety of entities to accomplish proactive and problem-solving community policing objectives; assist sworn and civilian employees of the Dubuque Police Department in their daily duties; and get exposure to a variety of law enforcement related duties and training.
The ideal candidate will possess the ability to follow a management philosophy that is input oriented and values problem solving and the development of partnerships; and desires to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.
DISTINGUISHING FEATURES OF THE CLASS: Designed to give participants experience with all aspects of the department, the work involves an element of personal danger and the need to use proactive, problem solving skills. The employee often acts without direct supervision and exercises independent judgment in meeting emergencies, assessing problems, and determining solutions or appropriate courses of action. Assignments may include work at the law enforcement center on special tasks calling upon specialized abilities and knowledge. Specific work assignments and special instructions are received from the Staff Services and/or Patrol Commanders who assess work performance through reports, personal inspection and discussion.
Job Duties
* Patrolling the city, both on a bicycle and as a rider with a certified officer.
* Attending and assisting with community events.
* Specialized assignments both inside and outside the department.
* Completing training checklists and learning the basics of law enforcement.
* Assisting with departmental training, often as a role player.
* Observe routine patrol, preliminary investigation, and traffic regulation activities.
* Meet with outside organizations and community.
* Attend regular community meetings and special events; required trainings; and neighborhood meetings and functions.
* Appear at scenes of disorder or crime; and in court as a witness.
* Respond to radio and telephone dispatches and emergencies to provide assistance.
* Prepare detailed, comprehensive investigation and incident reports.
* Communicate situation details to appropriate personnel.
* Testify at legal proceedings.
* Relay information about incidents and emergencies to personnel using phones and two-way radios.
* Interview people to gather information about criminal activities; and to obtain information about actions or status of individuals.
* Inform the public about policies, services or procedures.
* Recommend improvements to policies and processes to increase safety and reduce risks.
* Locate suspicious objects or vehicles.
* Assist motorists or pedestrians; other city departments; and other law enforcement agencies.
* Assist in traffic control at scenes or emergencies; and locating lost or missing adults, juveniles or runaway children
* Assist with speaking engagements.
* Report defective traffic control devices and signals; hazardous street situations; and traffic hazards and unsafe conditions.
* Work with groups and taskforces and other city services to identify and solve community problems.
* Give tours of departmental facilities.
KNOWLEDGE, SKILLS, AND ABILITIES:
* Public Safety and Security- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
* Law and Government- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
* Psychology- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
* Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* Education and Training- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
* Administration and Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
* Active Listening- Listening to others, not interrupting, and asking good questions.
* Critical Thinking, Judgment and Decision Making- Thinking about the pros and cons of different ways to solve a problem and different options, and picking the best one.
* Social Perceptiveness and Monitoring- Understanding people's reactions, and keeping track of how well they are doing in order to make improvements.
* Negotiation and Persuasion- Bringing people together to solve differences; and talking people into changing their minds and behavior.
* Reading and Written Comprehension- Reading work-related information and understanding what it written.
* Service Orientation- Looking for ways to help people.
* Coordination- Changing what is done based on other people's actions.
* Problem Sensitivity- Noticing when problems happen.
* Oral Expression and Comprehension- Communicating clearly by speaking and understanding what people are saying.
* Inductive and Deductive Reasoning- Making general rules or coming up with answers from lots of detailed information, and using rules to solve problems.
* Near and Far Vision- Seeing details up close and far away.
* Selective Attention - Paying attention to something without being distracted.
* Written Expression - Communicating by writing.
* Information Ordering - Ordering or arranging things.
Qualifications
MINIMUM QUALIFICATIONS:
* High school diploma or equivalent.
* Successful completion of department approval bicycle safety and skill course within the first week.
* Possession of a valid state driver's license.
PREFERRED QUALIFICATIONS
* Current college student (about to start senior year or final year at junior college) with recent college work in Criminal Justice/Police Science, Criminal Science, Criminology Law Enforcement or similar/related courses.
Supplemental Information
SUPERVISORY STATUS: None
FLSA STATUS: Non-exempt
Our Commitment to You
The City of Dubuque is committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities, in compliance with all applicable federal and state laws. Our organization provides equal opportunities for all individuals, fostering a workplace that values innovation, collaboration, and work-life balance. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our growing community. In accordance with legal obligations our policies and practices are designed to ensure fair treatment and foster a respectful workplace where all are encouraged to apply.
Not Applicable
01
I have my high school diploma or its equivalent.
* Yes
* No
02
I acknowledge I need to successfully complete the department's approval bicycle safety and skill course within the first week of employment.
* Yes
* No
03
I have possession of a valid state driver's license.
* Yes
* No
Required Question
Employer City of Dubuque
Address Human Resources Department
50 W 13th Street
Dubuque, Iowa, 52001
Phone ************
Website ************************************************
$30k-37k yearly est. 1d ago
Bus Operator (Part-Time)
City of Dubuque, Ia 3.6
Dubuque, IA job
We train/help drivers obtain their passenger CDL license! Under general supervision, drive heavy duty, medium duty, and/or light duty buses, including regular fixed route and para-transit operations; assist passengers with belongings; collect fares or tickets; and perform related work as required.
The ideal candidate possesses the ability to follow a management style that is input-oriented and values equity, problem solving and development of partnerships; works effectively as a member of a team; and desires to be part of an organization that values service, people, integrity, responsibility, innovation and team work.
Job Duties
* Follow safety procedures for vehicle operation.
* Drive passenger vehicles.
* Inspect motor vehicles.
* Measure the level or depth of water or other liquids.
* Provide customers with general information or assistance; and transportation information to passengers or customers.
* Assist passengers during vehicle boarding; others during emergencies; and customers to ensure comfort or safety.
* Collect fares or payment from customers.
* Notify others of emergencies, problems, or hazards.
* Follow GPS on tablet or ranger to determine routes.
* Record sales or transactions data; and operational or production data such as mileage, fuel and oil.
* Clean interior and exterior of vehicles or vehicle components.
* Secure mobility devices using a four-point securement system.
* Maintain vehicles in good working condition: check tires, oil, lubricants, water levels, lights and fuel.
* Report defective parts on transit vehicles.
* Prepare reports of driving hazards, incidents and accidents.
* Participate in the City's Intercultural Competency Training and program; and New Hire Orientation.
KNOWLEDGE, SKILLS AND ABILITIES:
* Transportation - Knowledge of principles and methods for moving people or goods by road, including the relative costs and benefits.
* Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
* Operation Control and Monitoring - Using equipment or systems. Watching gauges, dials, or display screens to make sure a machine is working.
* Far and Near Vision
* Control Precision - Quickly changing the controls of a bus.
* Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
* Spatial Orientation - Knowing where things are around you.
* Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
* Rate Control - Changing when and how fast you move based on how something else is moving.
* Selective Attention - Paying attention without being distracted.
Qualifications
WORKING CONDITIONS:Duties require occasional heavy lifting; and physically assisting in the boarding and departure of passengers, with or without mobility devices, up to a total weight of 800 lbs.
MINIMUM QUALIFICATIONS:
* Possession of a high school diploma or its equivalent;
* Customer service experience including cash-handling responsibilities;
* 1 to 12 months of experience or on-the-job training driving;
* Or any equivalent combination of education and experience.
* Possession of a valid state driver's license for a minimum of two years and completion of driving record check.
* Federal Transit Authority guidelines require passing a drug screen prior to start date.
* Continued employment is contingent upon driving record and remaining free of drug and alcohol use.
PREFERRED QUALIFICATIONS:
* Experience driving an ambulance, truck, bus, taxi or similar passenger vehicle.
* Possession of, or ability to obtain and maintain, a valid Class "B" commercial driver's license with air brakes and passenger endorsements.
Supplemental Information
RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of the corporate limits of the city of Dubuque as soon as practicable after appointment, but within two years of appointment.
FLSA (OVERTIME) STATUS: Non-exempt
Our Commitment to You
The City of Dubuque is committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities, in compliance with all applicable federal and state laws. Our organization provides equal opportunities for all individuals, fostering a workplace that values innovation, collaboration, and work-life balance. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our growing community. In accordance with legal obligations our policies and practices are designed to ensure fair treatment and foster a respectful workplace where all are encouraged to apply.
No benefits are provided for part-time positions.
01
I have possession of my high school diploma or its equivalent.
* Yes
* No
02
I have possession of a valid state driver's license for a minimum of two years and acknowledge there will be a completion of driving record check.
* Yes
* No
03
I acknowledge the Federal Transit Authority guidelines require passing a drug screen prior to start date. Additionally that continued employment is contingent upon driving record and remaining free of drug and alcohol use.
* Yes
* No
Required Question
Employer City of Dubuque
Address Human Resources Department
50 W 13th Street
Dubuque, Iowa, 52001
Phone ************
Website ************************************************
$33k-39k yearly est. 5d ago
Street Maintenance Worker
City of Dubuque, Ia 3.6
Dubuque, IA job
Please Note: Compensation will be determined based on the candidate's qualifications and relevant experience. This position may also be eligible for supplemental pay depending on assignment, certifications, or other job-related factors.
GENERAL SUMMARY:
Under general direction and reporting to the Field Operations Manager, the Street Maintenance Worker operates medium and heavy equipment and performs and supervises performance of a variety of skilled and semi-skilled tasks in the maintenance, construction and operation of public works and park facilities; and performs other duties as assigned.
Job Duties
JOB DUTIES:
* Operates roller, backhoe/loader, excavator, skid loader, sewer jet/vac vehicle, pumps, hydraulic impact hammer, self propelled street sweeper, front end loader, snowplow, snow go, jet flusher, sewer television truck, aerial bucket, , anti-icing unit, and other equipment and vehicles in various maintenance and construction tasks
* Repairs or replaces curbs, sections of concrete and asphalt streets, walls, and steps.
* Carrying resources on jobsites to include concrete forms, tools, and other resources.
* Responds to internal and external questions and requests in a professional and courteous manner.
* Excavates and back fills trenches with hand tools; cleans and inspects sanitary and storm sewers; cleans ditches and drainage systems; loads and unloads trucks containing heavy materials; shovels asphalt/rock, sand, gravel and spreads and rakes asphalt; and operates miscellaneous manual and power tools including jack hammer, air compressor, pick, shovel, sledgehammer, grinder, drill and pipe wrench.
* Repairs or replaces storm intakes, catch basins, culverts, manholes, and water boxes.
* Repairs or replaces Street, Stop, Wayfinding signs and meter poles.
* Prepares and places barricades for projects and safety purposes.
* Cut and trim grass, weeds, and trees from right of way.
* Performs general grounds maintenance, basic painting, repair and maintenance assignments.
* Takes initiative to cross train self and others in various areas to strengthen knowledge base and provide support to other departments or divisions.
* Performs extensive snow and ice control operational duties - individually, as a team member, or as a team leader.
* Assists other departments with various duties as necessary.
* Checks tires, oil, lubricants, water levels, lights and fuel in vehicles and equipment; washes, adjusts, and performs minor repair and maintenance on vehicles and equipment; and maintains time and other records.
* Consistently ensures and reinforces the proper use and compliance of safety protocols, both on and off job sites, for self and others.
* Perform other duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
* At least one year of experience operating light, medium, and heavy duty equipment
* At least one year of experience in either asphalt and concrete maintenance and repairs
* High School Diploma OR GED
* Ability to obtain and maintain a Class A Commercial Driver's License with air brakes, combination, and tanker endorsements within 6 months
* At least 6 months' experience with data entry, computer usage, or relevant experience
PREFERRED QUALIFICATIONS:
* Previous experience in Public Works' Snow and/or Ice Control Operations.
* Ability to obtain and maintain certification for respiratory use in confined spaces within one year of starting date.
* At least one year of professional experience in asphalt or concrete.
* Welding and fabricating experience.
Supplemental Information
PHYSICAL REQUIREMENTS:
Position requires sitting, standing, walking on uneven surfaces, climbing, reaching, kneeling, bending, stooping, squatting, grasping and repetitive motions in the performance of daily duties; both near and far vision (with or without corrective device) while performing maintenance inspection of equipment; ability to lift, drag, and push vehicles, motors, engines, and other equipment and supplies weighing up to sixty (60) pounds; acceptable hearing (with or without corrective device); safely work with power and noise-producing tools and equipment; and ability to drive a motorized vehicle.
WORKING CONDITIONS:
The Street Maintenance Worker works in all weather conditions, including wet, hot and cold, indoors and outdoors. Depending on necessity, the Street Maintenance Worker will be expected to work a range of shifts: regular, evening and weekend shift work. Work includes working outdoors, responding to weather related emergency operations and being on call at various times throughout the year including holidays and weekends as assigned.
FLSA STATUS: Non-exempt
RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of their place of employment as soon as practicable after appointment, but within two years of appointment.
Our Commitment to You
The City of Dubuque is committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities, in compliance with all applicable federal and state laws. Our organization provides equal opportunities for all individuals, fostering a workplace that values innovation, collaboration, and work-life balance. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our growing community. In accordance with legal obligations our policies and practices are designed to ensure fair treatment and foster a respectful workplace where all are encouraged to apply.
Teamsters Union
01
I have at least one year of experience operating light, medium, and heavy duty equipment and at least one year of experience in either asphalt and concrete maintenance and repairs.
* Yes
* No
02
I have the ability to obtain and maintain a Class A Commercial Driver's License with air brakes, combination, and tanker endorsements within 6 months.
* Yes
* No
03
I have my high school diploma, GED, or it's equivalency.
* Yes
* No
Required Question
Employer City of Dubuque
Address Human Resources Department
50 W 13th Street
Dubuque, Iowa, 52001
Phone ************
Website ************************************************
$30k-44k yearly est. 17d ago
Firefighter Paramedic
City of Dubuque, Ia 3.6
Dubuque, IA job
Under the direction of a company officer (Lieutenant or Captain) the Firefighter Paramedic is tasked with providing advanced life support, emergency medical care, and firefighting services to ensure the safety and well-being of the community. As a Firefighter Paramedic, individuals are expected to respond promptly to a variety of emergency situations, demonstrating a unique blend of medical expertise and firefighting skills. Supplemental duties include specialty team response, fire prevention, public education, community risk reduction, community resiliency, and disaster preparedness and response. The ideal candidate has the desire to be part of an organization that values service, people, integrity, responsibility, innovation, and teamwork.
Members hired as Emergency Medical Technicians will require certification to the paramedic level within two years after employment. Certification will be the responsibility of the employee. Ability to hire Emergency Medical Technicians from the eligibility list will be determined by staffing levels and operational need.
DISTINGUISHING FEATURES OF THE CLASS:
Emergency Medical Expertise: Firefighter Paramedics possess advanced knowledge and skills in pre-hospital emergency medical care, including the ability to assess, diagnose, and treat a wide range of medical conditions.
Fire Suppression Abilities: In addition to medical responsibilities, individuals in this role are trained in fire suppression techniques, hazardous materials response, and other firefighting duties to address diverse emergency scenarios.
Team Collaboration: Firefighter Paramedics work collaboratively within a team environment, interacting with other emergency responders and agencies to provide comprehensive emergency services.
Environmental Considerations: Firefighter Paramedics operate in diverse and challenging environments, including extreme temperatures, which may range from freezing cold to intense heat. They must adapt to varying weather conditions and be prepared to work in situations that may expose them to extreme temperatures.
Heavy Demands of Physical Labor: The role requires a high level of physical fitness and stamina to perform strenuous tasks such as lifting heavy equipment (over 50 lbs. frequently), carrying/ moving patients over 100 lbs., frequent stooping, kneeling, crouching, crawling, reaching, and navigating through challenging terrain while wearing protective gear. The position also includes long periods of walking or standing, exposure to increased noise levels, traffic hazards and potential violent behavior.
Working in Confined Areas: Firefighter Paramedics are trained to operate in confined spaces, such as buildings, tunnels, or collapsed structures, to rescue individuals and provide emergency medical care.
Working from Extreme Heights: Responders may be required to work at significant heights, necessitating the use of specialized equipment and techniques to perform rescues or address emergencies in elevated locations.
Working in Firefighting Equipment: The role involves the frequent use of firefighting gear, including protective clothing, helmets, and gloves, to ensure personal safety while performing firefighting and rescue activities.
Wearing of a Self-Contained Breathing Apparatus (SCBA): Firefighter Paramedics routinely wear SCBAs to navigate smoke-filled environments, providing the ability to breathe in conditions where oxygen may be limited. Employees must qualify each year for appropriate clearance of SCBA/ respirator use.
Working in Limited Visibility: Responders often encounter situations with poor visibility due to smoke or darkness. The ability to perform duties effectively in such conditions is crucial for ensuring the safety of themselves and others.
Working in Specialty Areas: Firefighter Paramedics may be called upon to handle hazardous materials incidents, requiring specialized training and equipment. Additionally, knowledge of technical rescue operations and equipment is essential.
Unknown Emergency Situations: The nature of emergencies can be unpredictable, requiring adaptability and the ability to make quick, informed decisions in high-pressure situations.
These distinguishing features underscore the versatile and demanding nature of the Firefighter Paramedic role, highlighting the need for individuals in this class to be well-prepared for a wide range of challenges associated with emergency response.
Job Duties
* Emergency Medical Response: Respond to emergency medical calls, assess the condition of patients, administer appropriate medical interventions, and transport individuals to medical facilities. Provide community service coverage as needed.
* Fire Suppression: Engage in fire suppression activities, including deploying hoses, operating firefighting equipment, rescuing people, understanding the characteristics of fire, fire behavior, ventilation, and flow paths, and executing fire ground tactics to extinguish fires and mitigate hazards.
* Rescue Operations: Perform technical rescues, such as extricating individuals from vehicles, confined spaces, high-angle rescue situations, and water rescue incidents.
* Training and Education: Participate in ongoing training programs to enhance and maintain medical and firefighting skills. Maintain appropriate records for continuing education and proper documentation of required training.
* Excellent Customer Service: Provide compassionate and effective customer service to individuals in distress, displaying empathy and professionalism during emergency situations. The ability to communicate clearly and calmly with all members of the community is essential.
* Community Engagement: Demonstrate the ability to present public education and prevention presentations to residents, contributing to proactive efforts in fire prevention and safety awareness.
* Collaboration with Community Partners: Interact with a variety of community partners in the delivery of fire and EMS services. Collaborate with local agencies, schools, and organizations to enhance community safety and emergency response efforts.
* Communication Skills: Effectively communicate in written and verbal forms, utilizing mobile and portable radio systems. Collaborate with dispatchers to relay critical information and ensure a coordinated response. Properly document EMS patient care reports, fire reports, vehicle, and equipment inventory reports.
* Collaboration with Law Enforcement: Work collaboratively with law enforcement agencies during emergency responses, ensuring effective coordination and cooperation in multi-agency incidents.
* Certification Maintenance: Maintain professional certifications and licenses, staying current with industry standards and best practices.
* Adherence to Safety Standards: Strictly adhere to safety standards and protocols, promoting a culture of safety within the department. Demonstrate a commitment to the well-being of oneself and fellow emergency responders.
* Emergency Response Vehicle Operation: Properly operate emergency response vehicles, adhering to traffic laws and department policies to ensure safe and efficient travel to emergency scenes.
* Knowledge of Laws and Regulations: Possess knowledge of and adhere to local, state, and federal rules and laws, ensuring legal compliance in all aspects of duties.
* Other Duties as Assigned: Be flexible and adaptable, willing to take on additional responsibilities and tasks as assigned by superiors or as dictated by the needs of the emergency response organization and community. Position is subject to recall.
KNOWLEDGE, SKILLS AND ABILITIES:
* Advanced Life Support Skills: Proficient in providing advanced life support interventions, including cardiac monitoring, administration of medications, and advanced airway management. Operate under the direction of a project medical director.
* Firefighting Techniques: Knowledge of modern firefighting tactics, equipment, and strategies for effectively combating fires and ensuring the safety of self and others.
* Emergency Response Coordination: Ability to coordinate with other emergency personnel, agencies, and departments to ensure a seamless and efficient response to emergencies.
* Learning Relevant Tools and Equipment: Demonstrate the ability to quickly learn and proficiently use the various tools and equipment essential for both firefighting and emergency medical response. This includes familiarity with medical devices, firefighting apparatus, and specialized tools for rescue operations.
* Understanding Department Policies: Possess a comprehensive understanding of department policies, procedures, and general orders to ensure compliance with established protocols during emergency response situations. This includes adherence to safety guidelines and organizational standards.
* Knowledge of Building Construction and Fire Protection Systems: Acquire and apply knowledge of building construction types and fire protection systems to assess potential hazards, strategize firefighting efforts, and enhance overall emergency response effectiveness.
* Active Listening Skills: Demonstrate strong active listening skills to understand and interpret information received during emergency calls, effectively gathering critical details for informed decision-making.
* Situational Awareness and Critical Thinking: Maintain a high level of situational awareness to assess dynamic and evolving emergency scenes. Apply critical thinking skills to make swift and informed decisions in high-pressure situations.
* Deductive and Inductive Reasoning Skills: Exhibit excellent deductive and inductive reasoning skills, allowing for the quick analysis of complex situations and the formulation of effective response strategies.
* Peak Physical and Mental Health: Sustain peak physical and mental health at all times, showcasing exceptional stamina, dexterity, and strength to perform physically demanding tasks in challenging environments.
These knowledge, skills, and abilities underscore the well-rounded and adaptable nature required of Firefighter Paramedics, emphasizing a combination of technical expertise, interpersonal skills, and a commitment to continuous learning and improvement.
Qualifications
MINIMUM QUALIFICATIONS:
* Possession of a high school diploma or its equivalent.
* Possession of or ability to obtain and maintain a valid Iowa driver's license.
* Possession of a valid Emergency Medical Technician (EMT) certification recognized by the State of Iowa or a National Registry EMT certification at the time of conditional job offer.
* If hired under the EMT provision, must obtain Paramedic certification recognized by the State of Iowa within two (2) years of hire.
PREFERRED QUALIFICATIONS:
* Experience as a paramedic or in an emergency medical service role.
Working Conditions and Hazards: Duties are performed in an outdoor or indoor work environment involving all types of weather and includes significant risk of personal injury or potential exposure to hazardous substances, toxic and/ or lethal chemical or biological hazards. Position involves exposure to sleep interruptions. Must work a 24-hour shift schedule and rotate as assigned.
Supplemental Information
FLSA STATUS: Non-exempt
RESIDENCY REQUIREMENT: Every person hired or appointed to this position is required to have and maintain principal residence either within the corporate limits of the city of Dubuque or within fifty (50) miles of the corporate limits of the City of Dubuque by the most direct street, road, or highway, as soon as practical after employment date or appointment, but within two (2) years of the date of employment or appointment.
This position falls under Iowa Civil Service Chapter 400 which requires each applicant to take and receive a passing score on an approved civil service exam to be considered for this Position.
(CPAT- Candidate Physical Ability Test- Reference materials available online at Candidate Physical Ability Test (CPAT) | Dubuque, IA - Official Website
Our Commitment to You
The City of Dubuque is committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities, in compliance with all applicable federal and state laws. Our organization provides equal opportunities for all individuals, fostering a workplace that values innovation, collaboration, and work-life balance. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our growing community. In accordance with legal obligations our policies and practices are designed to ensure fair treatment and foster a respectful workplace where all are encouraged to apply.
Benefit Summary
01
I acknowledge a valid CPAT card is a condition of employment, candidates will be required to provide proof of a valid CPAT card at time of application. Upload Valid CPAT Card.
* Yes
* No
02
I acknowledge the Dubuque Fire Department requires state of Iowa Paramedic certification within two (2) years of hire date. This paramedic certification is a condition of employment and must be attained to continue employment.
* Yes
* No
03
I acknowledge the Dubuque Fire Department requires state of Iowa EMT or National EMT certification for employment.
* Yes
* No
Required Question
Employer City of Dubuque
Address Human Resources Department
50 W 13th Street
Dubuque, Iowa, 52001
Phone ************
Website ************************************************
$48k-59k yearly est. 3d ago
Cashier
City of Muscatine 3.5
City of Muscatine job in Muscatine, IA
Job Description
Be a cashier at the Muscatine Aquatic Center! Join our fun team at the Muscatine Aquatic Center for the summer and experience the fun under the sun!
Duties include:
Greeting patrons to the Aquatic Center.
Processing transactions via cash, card, or check appropriately.
Selling additional items including swim diapers, sunscreen, and more.
Answering front desk phone and providing answers to patrons' questions
Cleaning of station at end of shift/end of day.
Perform other duties as assigned.
Requirements:
Must be 14 years of age to work at the Muscatine Aquatic Center
Ability to handle cash appropriately and give back correct cash change.
Ability to utilize a computer and check for season passes or passed swim tests
Ability to answer questions via telephone or in-person
Good customer service skills
If you have any questions, please contact the Muscatine Parks and Recreation office at ************ or email *****************************
$26k-33k yearly est. 15d ago
Seasonal Equipment Operator
City of Muscatine 3.5
City of Muscatine job in Muscatine, IA
Job Description
Must be able to safety use equipment such as riding mowers, push mowers, string trimmers and other groundskeeping equipment. This position assists in mowing, groundskeeping, and maintaining the green spaces and facilities various parks department locations.
Must be at least 18. Some weekend hours may be required. Starting wage is $15/hour
$15 hourly 15d ago
Program Aide
City of Muscatine 3.5
City of Muscatine job in Muscatine, IA
Job Description
Seeking candidates who enjoy working with children and are able to interact with them in a positive and encouraging way.
If this is you, we'd love to talk to you about assisting with recreational youth sports programs for fall and winter programming. Hours vary depending on program.
Must pass background check.
$25k-31k yearly est. 25d ago
Personal Trainer
Coralville 3.8
Coralville, IA job
Benefits:
Bonus based on performance
Employee discounts
Flexible schedule
Paid time off
Benefits/Perks
Continuing education through company-sanctioned events.
Free membership in a state-of-the-art facility.
D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.At D1, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth.
Company Overview
Motivate and inspire all to be their best and achieve their goals through training with world-class coaches.
The culture of D1 separates us as we are all driven to help those around us.
D1 is passionate about impacting and changing lives.
Job Summary
Foster a positive, motivating environment for all athletes.
Maximize client retention through best-in-class service: coaching, training, nutrition, and accountability.
Modify and adapt movements that are best suited for the individual at hand.
Teach
A D1 Coach must be dedicated to training and improving the lives of D1's members Scholastic (ages 7-18), Adults, and Teams, by:
Exhibiting passion, expertise, high energy, a positive and motivating attitude, strong character, and over-the-top customer service
Starting and finishing workouts on time
Assessing and aligning each member with the proper program
Building and maintaining relationships with each D1 member
Coaching group workouts, personal training, and teams
Delivering accurate, industry-leading educational advice on strength, speed, and nutrition
Teaching proper form and technique and keeping all our athletes safe
Responsibilities
Foster a positive, motivating environment for all athletes.
Maximize client retention through best-in-class service: coaching, training, nutrition, and accountability.
Modify and adapt movements that are best suited for the individual at hand.
Reduce an athlete's risk of injury by focusing on proper technique and movement patterns.
Qualifications
Has a valid AED/CPR/First Aid certification
Has at least one valid certification accredited by the NCCA.
Minimum of 1 year of strength & conditioning-related experience in group, team, or personal training setting.
Has a bachelor's degree in Exercise Science or a related field (preferred).
Compensation: $20.00 - $23.00 per hour
D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.
$20-23 hourly Auto-Apply 60d+ ago
Swim Lessons Coordinator
City of Muscatine 3.5
City of Muscatine job in Muscatine, IA
Job Description
Be the Swim Lessons Coordinator for the Muscatine Aquatic Center for our 2025 season! Join the team at the Muscatine Aquatic Center for some fun under the sun!
- Manages Aquatic Center Swim Lessons Programs.- Assigns staff to classes.- Answers questions on levelsand assists patrons in selecting classes.- Coordinates with Aquatic Center Manager and Program Supervisor on staffing needs.- Records and develops pass/no pass reports of swim lessons classes and delivers them to the Program Supervisor.- Performs swim lessons program evaluations to determine if the program needs changes or updates.- Performs other duties as needed.Requirements:- Knowledgeof swimming and/or diving is required.- Swim/Dive team experience preferred.- Lifeguard certification.- CPR Certified.- Ability to arrive ahead of time and stay late depending on staffing situations.
$39k-52k yearly est. 15d ago
Strength & Conditioning Coach
Coralville 3.8
Coralville, IA job
Benefits/Perks
Continuing education through company-sanctioned events.
Free membership in a state-of-the-art facility.
D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.At D1, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth.
Company Overview
Motivate and inspire all to be their best and achieve their goals through training with world-class coaches.
The culture of D1 separates us as we are all driven to help those around us.
D1 is passionate about impacting and changing lives.
Job Summary
Foster a positive, motivating environment for all athletes.
Maximize client retention through best-in-class service: coaching, training, nutrition, and accountability.
Modify and adapt movements that are best suited for the individual at hand.
Teach
A D1 Coach must be dedicated to training and improving the lives of D1's members Scholastic (ages 7-18), Adults, and Teams, by:
Exhibiting passion, expertise, high energy, a positive and motivating attitude, strong character, and over-the-top customer service
Starting and finishing workouts on time
Assessing and aligning each member with the proper program
Building and maintaining relationships with each D1 member
Coaching group workouts, personal training, and teams
Delivering accurate, industry-leading educational advice on strength, speed, and nutrition
Teaching proper form and technique and keeping all our athletes safe
Responsibilities
Foster a positive, motivating environment for all athletes.
Maximize client retention through best-in-class service: coaching, training, nutrition, and accountability.
Modify and adapt movements that are best suited for the individual at hand.
Reduce an athlete's risk of injury by focusing on proper technique and movement patterns.
Qualifications
Has a valid AED/CPR/First Aid certification
Has at least one valid certification accredited by the NCCA.
Minimum of 1 year of strength & conditioning-related experience in group, team, or personal training setting.
Has a bachelor's degree in Exercise Science or a related field (preferred).
Compensation: $20.00 - $23.00 per hour
D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.
$20-23 hourly Auto-Apply 60d+ ago
Aquatic Center Manager
City of Muscatine 3.5
City of Muscatine job in Muscatine, IA
Job Description
The City is seeking Aquatic Center managers for the 2025summer season. This is a full-time seasonal position from May until early September.
Overseeing the operations of the Muscatine Aquatic Center alongside the Program Supervisor.
Performing water chemistry tests with various chemicals.
Performing swim tests for patrons who wish to use the slides/diving board.
Scheduling of Aquatic Center staff in a safe manner
Cleaning of stations after shift/at end of day
Perform other duties as assigned.
Requirements:
Lifeguard, CPR/AED Certification is required.
Knowledge of swimming is required.
Ability to manage seasonal staff appropriately and safely.
Ability to handle money and assist cashiers when needed.
Ability to arrive ahead of time or stay late as staffing requirements need.
Strong organizational skills
Excellent customer service
Hourly rate is $25.00/hr
$25 hourly 15d ago
Froster
Coralville 3.8
Coralville, IA job
The Nothing Bundt Cakes (NbC) Froster ensures that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following a strict proprietary recipe, NbC cake-frosting methods and food safety standards, the Froster makes our signature frosting and utilizes standardized application techniques to frost all of our delicious cakes. The Froster embodies NbC core values and demonstrates a strong commitment to excellence and efficiency in the workplace. Accountabilities/Duties:
Follows NbC proprietary frosting recipe and application methods with precision and achieves productivity goals.
Effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes.
Prioritizes cake pre-orders according to schedule and frosts cakes for walk-in guest orders accordingly.
Ensures an adequate supply of samples and frosted cakes are available for guests in the bakery display case and maintains appropriate frosting and frosted cake par levels.
Adheres to the proper packaging, labeling, and storage of frosted cakes as well as product rotation standards, and maintains frosting and refrigeration logs.
Monitors inventory of frosting supplies and notifies management when replenishment is required.
Evaluates baked and frosted cakes to ensure NbC standards are met and informs management of any quality control issues.
Cleans, sanitizes and restocks workstation, ensure frosting supplies are sufficiently prepared for the next shift, and washes any equipment in the absence of the Dishwasher/Utility Employee.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Can understand written and oral directions, interpret instructional documents such as recipes, order tickets, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities.
Please note that NbC recipes are available in English and Spanish.
Understands basic units of measurement used in the U.S.
Has the ability to perform repetitious tasks that require precise and continuous movement of arms, wrists, hands, and fingers.
Has the physical capacity to lift items of moderate to heavyweight (as much as 50 pounds) and stand for extended periods of time.
Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule.
Can evaluate products, processes, information, and surroundings to determine compliance with standards.
Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards.
Is diligent, organized and self-motivated, with the ability to prioritize workload and operate independently with minimal supervision.
Education, Certifications and Work Experience Requirements:
Applicants must be 18 years of age or older.
While no formal education or work experience is required, previous experience in an operational support role at a bakery or restaurant or in a food service environment is a plus.
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $12.50 - $15.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$12.5-15 hourly Auto-Apply 60d+ ago
Housing Counselor
City of Muscatine 3.5
City of Muscatine job in Muscatine, IA
Job Description
The City of Muscatine is seeking a knowledgeable and compassionate Housing Counselor to assist residents with a wide range of housing-related issues, with a significant focus on first time homebuyer education and assistance.This part-time (20 hours/week)position plays a key role in supporting the City's
mission to promote safe, stable, and affordable housing for all. The Housing Counselor will
provide one-on-one counseling, group education, and outreach services in areas such as rental
assistance, credit counseling, homebuyer education, tenant-landlord law and fair housing.
Starting wage is $25.64/hour with benefits including IPERS, paid vacation, sick leave, and holiday pay.
ESSENTIAL DUTIES ANDRESPONSIBILITIES:
Develop and deliver group education workshops related to homeownership, tenant rights and responsibilities, credit, budgeting, and other housing topics.
Provide individualized housing counseling services in compliance with HUD guidelines, including but not limited to:
Pre-purchase/homebuying assistance
Rental counseling
Financial literacy and budgeting
Fair housing rights and responsibilities
Maintain accurate and confidential client files and documentation in compliance with HUD and City policies.
Enter data into client management systems (e.g., HUD's Housing Counseling System (HCS)and prepare required reports.
Collaborate with local partners including non-profits, lenders, landlords, and legal services to support client goals.
Stay current with federal, state, and local housing regulations and resources.
Participate in community outreach events and educational campaigns to promote housing stability and resources.
Manage grant compliance and reporting as needed.
Perform other related duties as assigned.
MINIMUM QUALIFICATIONS:
HUD Housing Counselor Certification required within 6 months of hire.
Minimum of 2 years' experience in housing counseling, property management, finance/banking or related work.
Associate's or Bachelor's degree in Social Work, Urban Studies, Public Administration, Finance, or related field preferred.
Strong knowledge of federal housing programs, fair housing laws, and financial coaching practices.
Excellent interpersonal, written, and verbal communication skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and client management software.
Ability to use various online platforms.
Ability to work with diverse populations and maintain a high level of confidentiality.
Bilingual skills (English/Spanish) a plus.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS:
Work is typically performed in an office environment with occasional community site visits.
May require occasional evening or weekend work for workshops or outreach events.
Must be able to sit or stand for extended periods and lift up to 25 lbs.
*Part time positions are not subject to Civil Service requirements.*
$25.6 hourly 29d ago
Clubhouse Supervisor
City of Muscatine 3.5
City of Muscatine job in Muscatine, IA
Job Description
If you enjoy being at the golf course and providing excellent customer service, submit your application for this fun seasonal position! The clubhouse supervisor works in the clubhouse pro shop assisting customers with tee times, equipment rental and pro shop purchases.
Good customer service skills, cash handling ability, and a basic knowledge of golf are needed.
Hours will be primarily weekday and/or weekend morning hours.
$36k-45k yearly est. 24d ago
Golf Course Outside Services
City of Muscatine 3.5
City of Muscatine job in Muscatine, IA
Job Description
This position is responsible to collect golf balls on the driving range and assist patrons with outside service needs. Hours vary.
$24k-37k yearly est. 24d ago
Guest Service Representative
Coralville 3.8
Coralville, IA job
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$24k-31k yearly est. Auto-Apply 60d+ ago
On Site Supervisor (Soccer)
City of Muscatine 3.5
City of Muscatine job in Muscatine, IA
Job Description
This position oversees user groups at the soccer complex. Position is responsible to assist user groups with various needs and ensure complex rules are followed. Must be able to interact professionally and courteously with members of the public, engage in some physical labor (such as emptying trash, cleaning restrooms).
Excellent customer services skills and ability to work evenings is required. Starting pay is $13.00/hour
Zippia gives an in-depth look into the details of City of Muscatine, including salaries, political affiliations, employee data, and more, in order to inform job seekers about City of Muscatine. The employee data is based on information from people who have self-reported their past or current employments at City of Muscatine. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by City of Muscatine. The data presented on this page does not represent the view of City of Muscatine and its employees or that of Zippia.
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