Family Service Worker jobs at City of Norfolk - 22 jobs

The Norfolk Emerging Leaders Program provides Norfolk youth between the ages of 16-21 with meaningful paid summer work experiences. Youth have an opportunity to explore careers in local government and gain value hands-on work experience through placement in various job assignments in City departments. The program provides job readiness training and financial literacy education to develop the essential skills necessary to better prepare young people for the future workforce. This position requires the availability to work up to 30 hours per week. Work hours, workdays, and work schedules may vary based on job assignments Program Dates (Program dates and information are subject to change): June 1 - July 24, 2026 Departmental Hiring Salary Range: $15.00 Hourly Minimum qualifications for the program include: * Submit a copy of most recent transcript for the 2025-26 school year. Unofficial college transcripts are accepted. * Must complete an online application * U.S. citizen or legally authorized to work in the U.S. * A resident of Norfolk. * Must be between the ages of 16 and 21 as of June 1, 2026. * Be currently enrolled in high school, vocational/trade school or an accredited college or university. * Participant must commit to work up to 30 hours per week and be available to work the duration of the program between June 1st and July 24th. * Participants must not miss more than three (3) workdays of the program. This includes missed workdays for other commitments to include but not be limited to summer school, athletic camps, practices, summer vacations or other employment. * Attend all mandatory program orientations, trainings, workshops, events, and activities. * All participants 18 years of age or older are required to complete a background check. No prior work experience required.Required Documents: * Submit a copy of most recent report card/transcript for the 2025-26 school year. Unofficial transcripts are accepted. * Submit a Norfolk Emerging Leaders Program Recommendation Form (Recommenders can NOT be a relative or friend of the applicant) All required documentation can be uploaded via the online application system using the "add attachments" feature OR e-mailed to *************** by the application deadline. Any missing documentation not submitted by the deadline will unfortunately disqualify your application for consideration for the position. If you experience difficulty applying for this position online, please contact ************

Now Hiring: Family Services Specialist III Chesapeake Department of Human Services - Social Services Division (In-Home Services Unit) Are you ready to make a meaningful impact in the lives of children and families? The City of Chesapeake is seeking a compassionate and dedicated Family Services Specialist III to join our In-Home Services Unit. This unit brings together Child Protective Services Ongoing and Prevention Services to focus on family preservation, safety, and well-being. Our approach supports families across three key scenarios: * Children residing in their own homes * Children temporarily placed with kin * Children in long-term kinship care with ongoing family connections Using integrated, behavior-focused strategies, our team partners with families and community supports to ensure children are safe, families are engaged, and services are effective. Position Summary: As a Family Services Specialist III, you will provide advanced case management and may supervise staff in the delivery of critical human services. You'll support families through complex situations by providing assessments, planning, crisis intervention, and direct services. This role is ideal for professionals who are skilled in navigating challenging dynamics with empathy, accountability, and professionalism. Key Responsibilities Include: * Provide after-hours on-call coverage and respond to emergencies involving child/adult protective services and foster care * Conduct investigations, screen referrals for validity, and assess both immediate and long-term risks to children * Develop service plans with clearly documented goals, objectives, and tailored interventions * Transport children to and from placements, medical appointments, therapy sessions, court, and family visitation * Prepare and testify in court, coordinate cases with attorneys, and accompany clients to court appearances * Interview all involved parties, establish and maintain collateral contacts, and gather comprehensive information for case assessments * Provide program oversight, caseload management, and support to families throughout the service process * File petitions, prepare home studies, and conduct court-ordered home and custody assessments * Collaborate with community partners, attend professional workshops, and maintain accurate case records and documentation What You Bring: * Experience in family services, child welfare, or human services programs * Strong decision-making, crisis management, and communication skills * Knowledge of social work principles, trauma-informed care, and legal processes * Ability to work independently within a supportive team environment * Flexibility to work after hours when needed to meet urgent service demands Why Join Us? * Be part of a purpose-driven team focused on preserving families and protecting children * Work in a supportive environment that values collaboration, professional development, and well-being * Make a difference-every day, every case, every child Help us shape brighter futures by supporting families when they need it most. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of four years of appropriate and related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. SPECIAL REQUIREMENTS: Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications * Transports children to placements, meetings, therapy sessions, doctor and dental appointments, and for visitation with families; * Attends court, testifies in court and coordinates cases with attorneys; * Provides parent education and support for families in target population; * Conducts intensive in-home counseling; prepares reports to referral sources regarding status of various interventions; * Interviews and assesses clients and assigns to appropriate groups; * Informs clients of service programs and the rules and regulations, and right to participate; * Conducts overall monitoring of programs in specific area of responsibility; * Serves as resource to clients and the community in area of expertise; * Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care; * Performs investigative duties to include screens referrals for validity

Family Services Specialist II - CPS The City of Chesapeake Department of Human Services is seeking experienced Child Protective Services (CPS) Family Services Specialists that under the supervision of a Family Services Supervisor will be responsible for case management duties associated with conducting CPS assessments and investigations. The selected candidate will: * Investigate CPS referrals concerning allegations of child abuse/neglect, assess child safety and risk utilizing a variety of structured decision-making tools, interviews, and observations. * Prepare court documents related to child safety and appear in a variety of court hearings to testify in cases. * Make sound decisions pertaining to child safety to include removing children from their home and placing children with relatives or in foster care. * Collaborate with law enforcement, mental health professionals, and emergency medical services partners when conducting CPS investigations and assessments. * Support a demanding caseload to include investigations and family assessment referrals. * Model professional behavior and best practices from the Virginia Services Practice Model. * Complete tasks related to Child Protective Services Intake procedures. * Have strong attention to detail and be able to work in a fast paced environment. Other duties include, but are not limited to: * Conducts interviews or investigations and makes client/family assessments; formulates and implements plan; screens interstate referrals; sends out and reviews home study information. * Provides individual and group counseling for client and family. * Prepares purchase orders for client services, and negotiates provider rates; confirms provider availability and service authorization; verifies client information; processes invoices for payment. * Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family/prior custodians; makes referrals for other social services. * Conducts home visits to supervise, observe, and document family interactions, activities, and environment; establishes schedule with parents/prior custodians for child visitation. * Provides direct services to clients/families including teaching basic living, parenting, budgeting, or employment skills, providing mediation counseling, and accompanying clients to appointments. * Collects and compiles information/data, and prepares periodic and special reports; maintains files/records for area of responsibility; develops program forms. * Provides emergency services/crisis intervention for clients/families; protects clients through court involvement; testifies at local, state, and judicial appeals; provides client placement as needed. * Conducts pre-service foster parent orientations and classes to evaluate/screen applicants; recruits and conducts training classes and orientations for volunteers. * Provides information to public on eligibility requirements and available services for assigned area. * Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying. * Conducts training classes for service providers; certifies and recertifies approved providers; attends professional workshops and seminars to improve professional skills. * Rotates through various service provider roles in such areas as CPS, foster care, and adoption. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of appropriate and related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. SPECIAL REQUIREMENTS: Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications * Current experience working for Virginia Department of Social Services (VDSS) or have prior VDSS experience in Child Protective Services (CPS) * Experience in Child Welfare * Experience or knowledge of OASIS * Experience writing service plans, reports, or other related types of reports * Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Family Services Specialist I - CHILD PROTECTIVE SERVICES (CPS) The City of Chesapeake Department of Human Services seeks an experienced Child Protective Services (CPS) Family Services Specialist that under the supervision of a Family Services Supervisor will be responsible for case management duties associated with conducting CPS assessments and investigations. In this position the applicant will investigate CPS referrals concerning allegations of child abuse/neglect, assess child safety and risk utilizing a variety of structured decision-making tools, interviews, and observations. The position will require the applicant to prepare court documents related to child safety and appear in a variety of court hearings to testify in cases. Applicant will have to make sound decisions pertaining to child safety to include removing children from their home and placing children with relatives or in foster care. Applicant is required to collaborate with law enforcement, mental health professionals, and emergency medical services partners when conducting CPS investigations and assessments. The applicant will have a demanding caseload to include investigations and family assessment referrals. Applicant should be able to model professional behavior and best practices from the Virginia Services Practice Model. Applicant will also be required to complete tasks related to Child Protective Services Intake procedures. Applicant should have strong attention to detail and be able to work in a fast paced environment. This position requires applicants to have a flexible schedule and selected applicant must be willing and able to work after hours. TYPICAL TASK * Conducts interviews or investigations and makes client/family assessments; formulates and implements plan; screens interstate referrals; sends out and reviews home study information. * Provides individual and group counseling for client and family. * Prepares purchase orders for client services, and negotiates provider rates; confirms provider availability and service authorization; verifies client information; processes invoices for payment. * Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family/prior custodians; makes referrals for other social services. * Conducts home visits to supervise, observe, and document family interactions, activities, and environment; establishes schedule with parents/prior custodians for child visitation. * Provides direct services to clients/families including teaching basic living, parenting, budgeting, or employment skills, providing mediation counseling, and accompanying clients to appointments. * Collects and compiles information/data, and prepares periodic and special reports; maintains files/records for area of responsibility; develops program forms. * Provides emergency services/crisis intervention for clients/families; protects clients through court involvement; testifies at local, state, and judicial appeals; provides client placement as needed. * Conducts pre-service foster parent orientations and classes to evaluate/screen applicants; recruits and conducts training classes and orientations for volunteers. * Provides information to public on eligibility requirements and available services for assigned area. * Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying. * Conducts training classes for service providers; certifies and recertifies approved providers; attends professional workshops and seminars to improve professional skills. * Rotates through various service provider roles in such areas as CPS, foster care, and adoption. * Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services-related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. SPECIAL REQUIREMENTS: Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications * Experience writing court documents such as court reports, Emergency Removal and Protective Order affidavits. * Experience interviewing individuals to obtain detailed information and then produce a written document that accurately explains information obtained during the interview in a detailed and easily understood manner. * Willing to work Emergency Duty shifts as assigned. * Currently work for Virginia Department of Social Services (VDSS). * Prior VDSS experience in Child Welfare. * 6 months experience in Child Welfare. * Experience or knowledge of OASIS and/or Peer Place * Strong typing/data entry skills and also be able to follow 24 hour case documentation requirements. * Excellent customer service skills.

In-Home is an alignment of CPS Ongoing and Prevention Services that prioritizes family preservation through meaningful partnerships with families and their support systems to ensure child safety, permanency, and well-being. In particular, In-Home structures all case practices around three child safety scenarios: a child living in his or her own home; a child living temporarily with a relative (kin); or a child living long-term with a relative (kin) with regular visitation with parents. In-Home services focus on specific, integrated strategies directed towards teaming engagement efforts, collective, streamlined assessment decision-making, behavior-based safety goals, and needs-driven service provision. The purpose of the position is to supervise staff and/or provide support and assistance to agency clients for the area of responsibility. The position is responsible for staff supervision and/or client assessment, planning, counseling, education/training, monitoring, and reporting. The position works within broad policy and organizational guidelines; independently plans and implements projects; reports the progress of major activities through periodic meetings. ESSENTIAL TASKS The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary. Conducts interviews or investigations and makes client/family assessments; formulates and implements plans; initiates and processes eligibility referrals. Supervises staff and/or volunteers, including training, assigning and evaluating work, counseling, and disciplining. Provides individual and group counseling for client and family; assists staff with crisis management. Oversees programs and activities relating to resources and volunteers. Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family; makes referrals for other social services. Conducts home visits to supervise, observe, and document family interactions, activities, and environment. Approves expenditures for assigned area; provides fiscal data for preparation of annual budgets. Provides direct services to client/family including teaching basic living, parenting, budgeting, or employment skills, and providing mediation counseling and transportation. Collects and compiles information/data, and prepares routine and specialized reports; maintains files/records for area of responsibility. Investigates/establishes collateral contacts. Provides emergency services/crisis intervention for clients/families; prepares reports and documentation for court hearings; testifies in court; provides client placement as needed. Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying. Conducts workshops for teens; attends professional workshops and seminars to improve professional skills. Selected applicants must be able to work after hours if needed to complete home visits and ensure service needs are being met. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires a minimum of four years of appropriate and related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . SPECIAL REQUIREMENTS : Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care; Performs investigative duties to include screens referrals for validity; Transports children to placements, meetings, therapy sessions, doctor and dental appointments, and for visitation with families; Attends court, testifies in court and coordinates cases with attorneys Interviews all parties involved; assesses immediate and long-term dangers/risks to children; Develops written services plan documenting goals, objectives and details of the services provided for each case; Provides program administration and caseload management services; Conducts visits and maintains contact with other professionals; Accompanies victims and their families to court appearances; Serves as support for the family; files petitions; Testifies in criminal and civil cases; prepares court ordered home assessments and custody home studies; Establishes and maintains case records; Work Schedule 8 am - 5 pm/Monday -Friday. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

Family Service Specialist I - Foster Care - Familiar with Virginia foster care policy, Vemats, Harmony, and foster care case management. The purpose of the position is to provide a pool of foster parents and/or provide support and assistance to agency clients for the area of responsibility. The position is responsible for recruiting, applicant/client assessment, planning, counseling, education/training, monitoring, and reporting. The position works within a general outline of work to be performed; develops work methods and sequences under general supervision. TYPICAL TASKS Conducts interviews or investigations and makes client/family assessments; formulates and implements plan; screens interstate referrals; sends out and reviews home study information. Provides individual and group counseling for client and family. Prepares purchase orders for client services, and negotiates provider rates; confirms provider availability and service authorization; verifies client information; processes invoices for payment. Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family/prior custodians; makes referrals for other social services. Conducts home visits to supervise, observe, and document family interactions, activities, and environment; establishes schedule with parents/prior custodians for child visitation. Provides direct services to clients/families including teaching basic living, parenting, budgeting, or employment skills, providing mediation counseling, and accompanying clients to appointments. Collects and compiles information/data, and prepares periodic and special reports; maintains files/records for area of responsibility; develops program forms. Provides emergency services/crisis intervention for clients/families; protects clients through court involvement; testifies at local, state, and judicial appeals; provides client placement as needed. Conducts pre-service foster parent orientations and classes to evaluate/screen applicants; recruits and conducts training classes and orientations for volunteers. Provides information to public on eligibility requirements and available services for assigned area. Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying. Conducts training classes for service providers; certifies and recertifies approved providers; attends professional workshops and seminars to improve professional skills. Rotates through various service provider roles in such areas as CPS , foster care, and adoption. Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . SPECIAL REQUIREMENTS : Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications Familiar with Foster Care within the State of Virginia. Familiar with creating spreadsheets and utilizing Microsoft suites to communicate via email and remain compliant with your case management requirements. Work Schedule Monday - Friday; 8 am - 5 pm; Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

The City of Chesapeake Department of Human Services is seeking experienced Child Protective Services ( CPS ) Family Services Specialists that under the supervision of a Family Services Supervisor will be responsible for case management duties associated with conducting CPS assessments and investigations. The selected candidate will: Investigate CPS referrals concerning allegations of child abuse/neglect, assess child safety and risk utilizing a variety of structured decision-making tools, interviews, and observations. Prepare court documents related to child safety and appear in a variety of court hearings to testify in cases. Make sound decisions pertaining to child safety to include removing children from their home and placing children with relatives or in foster care. Collaborate with law enforcement, mental health professionals, and emergency medical services partners when conducting CPS investigations and assessments. Support a demanding caseload to include investigations and family assessment referrals. Model professional behavior and best practices from the Virginia Services Practice Model. Complete tasks related to Child Protective Services Intake procedures. Have strong attention to detail and be able to work in a fast paced environment. Other duties include, but are not limited to: Conducts interviews or investigations and makes client/family assessments; formulates and implements plan; screens interstate referrals; sends out and reviews home study information. Provides individual and group counseling for client and family. Prepares purchase orders for client services, and negotiates provider rates; confirms provider availability and service authorization; verifies client information; processes invoices for payment. Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family/prior custodians; makes referrals for other social services. Conducts home visits to supervise, observe, and document family interactions, activities, and environment; establishes schedule with parents/prior custodians for child visitation. Provides direct services to clients/families including teaching basic living, parenting, budgeting, or employment skills, providing mediation counseling, and accompanying clients to appointments. Collects and compiles information/data, and prepares periodic and special reports; maintains files/records for area of responsibility; develops program forms. Provides emergency services/crisis intervention for clients/families; protects clients through court involvement; testifies at local, state, and judicial appeals; provides client placement as needed. Conducts pre-service foster parent orientations and classes to evaluate/screen applicants; recruits and conducts training classes and orientations for volunteers. Provides information to public on eligibility requirements and available services for assigned area. Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying. Conducts training classes for service providers; certifies and recertifies approved providers; attends professional workshops and seminars to improve professional skills. Rotates through various service provider roles in such areas as CPS , foster care, and adoption. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires aminimum of four years of appropriate and related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . SPECIAL REQUIREMENTS : Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications Current experience working for Virginia Department of Social Services ( VDSS ) or have prior VDSS experience in Child Protective Services ( CPS ) 3-5 yrs Experience in Child Welfare that includes crisis and/or trama 2 yrs Experience or knowledge of OASIS and/or Peer Place 2 yrs Experience writing service plans, reports, or other related types of reports Work Schedule 3:30 pm - 12 am Monday - Thursday; Friday 8am-5pm (schedule varies depending on operational needs). Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

Family Service Specialist I - Foster Care - Familiar with Virginia foster care policy, Vemats, Harmony, and foster care case management. The purpose of the position is to provide a pool of foster parents and/or provide support and assistance to agency clients for the area of responsibility. The position is responsible for recruiting, applicant/client assessment, planning, counseling, education/training, monitoring, and reporting. The position works within a general outline of work to be performed; develops work methods and sequences under general supervision. TYPICAL TASKS: * Conducts interviews or investigations and makes client/family assessments; formulates and implements plan; screens interstate referrals; sends out and reviews home study information. Provides individual and group counseling for client and family. * Prepares purchase orders for client services, and negotiates provider rates; confirms provider availability and service authorization; verifies client information; processes invoices for payment. Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family/prior custodians; makes referrals for other social services. * Conducts home visits to supervise, observe, and document family interactions, activities, and environment; establishes schedule with parents/prior custodians for child visitation. * Provides direct services to clients/families including teaching basic living, parenting, budgeting, or employment skills, providing mediation counseling, and accompanying clients to appointments. * Collects and compiles information/data, and prepares periodic and special reports; maintains files/records for area of responsibility; develops program forms. * Provides emergency services/crisis intervention for clients/families; protects clients through court involvement; testifies at local, state, and judicial appeals; provides client placement as needed. * Conducts pre-service foster parent orientations and classes to evaluate/screen applicants; recruits and conducts training classes and orientations for volunteers. * Provides information to public on eligibility requirements and available services for assigned area. * Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying. * Conducts training classes for service providers; certifies and recertifies approved providers; attends professional workshops and seminars to improve professional skills. * Rotates through various service provider roles in such areas as CPS, foster care, and adoption. Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. SPECIAL REQUIREMENTS: Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications * Familiar with Foster Care within the State of Virginia. * Some knowledge of Social Work principles and practices * Provides case management services to monitor compliance * Provides after hours on-call coverage and responds to emergencies in Foster Care.

Conducts CPS Investigations in serious and criminal child abuse cases including, child fatalities and trauma involving serious injury and sexual abuse. Works as part of the Child Abuse Multidisciplinary Team investigating with Law Enforcement and working with the Commonwealth's Attorney in cases where prosecution is warranted. Links and refers children and families to appropriate services related to child protective services and child welfare. Maintains completed work in CPS meeting the required 45 days' time frame with some extensions to 60 days. Provides crisis intervention and response in accordance to Structured Decision-making (SDM) guidelines. Completes immediate safety assessments within 24 hours of first contact with the child and family and ongoing safety and risk assessments. Trains and utilizes Structured Decision making (SDM) tools to determine priority response and risk. Day to day tasks include: training and mentoring staff, engaging individuals and families in service planning, linking with appropriate and timely services, and providing referrals and purchased services to enhance family functioning and self-sufficiency. Trained as a Family Partnership Facilitator and assists within child welfare as facilitator of FPM. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of four years of appropriate and related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record in compliance with City Driving Standards. SPECIAL REQUIREMENTS: Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications * Experience with Preventive In-Home - Family Assessments and investigations in employment with Local Department of Social Services in Virginia or other states' Child Protective Services. * 3-4 years of experience of case management * Testifies in criminal and civil cases; prepares court ordered home assessments and custody home studies * Conducts intensive in-home counseling * Bachelor's in Social Services (BSW) and/or Master's in Social Services (MSW) are preferred.

Take the Next Step in Your Human Services Career - Join Us as a Benefits Program Worker II (Intake) Are you experienced in determining eligibility for TANF, SNAP, and Medicaid? Do you have a deep understanding of policies and procedures-and know your way around VaCMS like a pro? If so, we want to connect with you about an exciting opportunity to make a meaningful impact with the City of Chesapeake's Department of Human Services! We're looking for a skilled and motivated Benefits Program Worker II - Intake to join our team of professionals who are committed to helping individuals and families access vital public benefits and services. In This Role, You Will: * Conduct client interviews and perform in-depth assessments to determine eligibility for financial and medical assistance programs * Navigate complex benefit program policies with confidence and accuracy * Use VaCMS and other systems to process applications, track cases, and document outcomes * Make timely, sound decisions and ensure all required documentation is accurate and up to date * Refer clients to public and private resources that support their overall well-being * Maintain a strong focus on service delivery and continuous quality improvement What We're Looking For: * Prior experience determining eligibility for TANF, SNAP, and Medicaid * Proficiency in Virginia Case Management System (VaCMS) * Strong policy comprehension, communication, and decision-making skills * A commitment to public service and a passion for helping others Why Join Us? * Be a vital part of a team that supports the health and stability of our community * Work in a supportive, fast-paced environment where no two days are alike * Opportunities for professional development and career growth * Competitive pay and great benefits in a mission-driven workplace If you're ready to bring your experience, expertise, and empathy to a team that values your contributions-apply today and be part of something that truly matters. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires a high school diploma or GED/HSE and completion of government assistance programs. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of four years of experience in eligibility determination for social services programs. SPECIAL CERTIFICATIONS AND LICENSES: Must be able to provide a certificate of completion for Phase I and Phase II. SPECIAL REQUIREMENT: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications * Preferred certification in Phase Policy Training for TANF, Medicaid, and Food Stamps * Experience in eligibility determination for government assistance programs administered by the Virginia Department of Social Services * One of SPIDeR, VaCMS, DMIS, and MMIS experience in determining Eligibility in the Intake unit

The Employment Services unit is responsible for case management of the Supplemental Nutrition Assistance Program, Employment and Training (SNAP E&T) and the Virginia Initiative for Education and Work program (VIEW). Both of these programs plays a vital role in the delivery of high quality human services that assist participants to achieve self-sufficiency, and overall well-being by providing a wide range of employment and training services. Under general supervision, the Employment Services Worker I is responsible for providing professional employment counseling services, needs assessments, vocational evaluations, employment preparation, and training for Virginia Initiative for Education and Work program (VIEW) and Supplemental Nutrition Assistance Program Employment and Training (SNAPET) participants. Primary responsibilities includes; * Case Management of VIEW/SNAP E&T caseload * Conducts assessment interviews to determine employability and to identify employment barriers * Prioritize needs and develops target dates for the completion of objective * Administers and interprets assessment results to include re-assessments at prescribed intervals * Assists with job search development, retention and career counseling * Conducts presentations to groups and is involved in other public relations activities to promote the overall employment services program * Serves as essential personnel during disasters. * Performs other duties as assigned. ESSENTIAL TASKS The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary. * Conducts assessments of client employability, and develops and implements employment plans. * Coordinates and contracts with manpower/public agencies/community for appropriate services for clients and to promote available programs; coordinates, monitors, and evaluates service delivery. * Assigns client to employment program activities, and monitors progress throughout program participation. * Conducts group sessions to provide employment skills information and training; provides job counseling and resource matching and referrals. * Performs case management, maintaining files through data entry, written narratives, and scheduling and sending of appointment letters, notices of sanction, and miscellaneous mail. * Develops work sites and maintains contact with work site supervisors. * Provides information to other agency staff to ensure compliance with program requirements; requests information on closed and sanctioned cases for payment reductions for savings to the program. * Assists clients with placement into unsubsidized employment, providing supportive services when necessary. * Maintains records for area of responsibility; compiles information/data and prepares periodic and special reports. * Performs routine office tasks such as typing correspondence, data entry, filing, faxing, telephoning, and photocopying. * Attends unit, staff, and team meetings to exchange information. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor's degree in sociology, psychology, social work, or a closely related field. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of six months of related experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Preferred Qualifications * One or more years of case management experience working with Employment and Training (ET) or Virginia Initiative for Education and Work program (VIEW) program * Employment services experience working in a public Social Services agency * Establishes and monitors self-sufficiency goals through information and assessment of customer background. * Monitors case reports/records in accordance with regulations. Explains the childcare program and makes assessments of customer needs.

GENERAL STATEMENT OF JOB Under general supervision, performs case management, service coordination, screening and assessments and linking for mentally ill youth and adults. Employee serves as a primary case manager in providing individual and family counseling and make referrals as needed. This position reports to the Clinician Supervisor/Program Administrator. ESSENTIAL JOB FUNCTIONS Assist consumers by identifying individual needs; coordinating available resources and monitoring service delivery. Work involves ensuring the physical, mental, medical and social well-being of the consumer. Employee supervises consumers in the daily unit operations; documents youth, family and adults progress and maintains records in accordance with program policies and procedures. Provides consultation to youth, families and adults to assess their social, health, and vocational needs; assists consumers' in obtaining information regarding appropriate community services programs. Visits foster care home providers and consumers; refers consumers to foster care homes, as necessary. Consults regularly with therapists, staff members, and doctors and families to discuss consumer progress; maintains accurate and complete clinical charts; updates consumers' progress records. Monitors mental status of consumers through home/office visits; records observations; evaluates and monitors progress through service delivery. Plans workshops/training/meetings related to developing programs that meet consumers' needs for youth and adults. Attends case reviews, documents; and implements service plans accordingly. Implements goals and objectives by linking consumer to appropriate services; transports consumers in pursuit of employment, living arrangements and educational opportunities. Ensures departmental policies and procedures are followed. Responds verbally and/or in writing to inquiries from general public/prospective consumers regarding program goals and objectives. Prepares statistical reports and presents findings to supervisor. Adheres to all billing procedures regarding Medicaid, insurance and third party companies. Provides outreach services, and serves as a liaison on various City boards regarding the rights and needs of citizens. Coordinate groups and make referrals to primary care and other resources, as needed. Work closely with Clinical Therapists and Psychiatrist in coordinating services and interventions. Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs. PERFORMANCE INDICATORS Knowledge of Job: Has considerable knowledge of the principles, practices, and techniques of psychosocial rehabilitation, crisis intervention, case management, and mental health issues. Has considerable knowledge of the literature, trends and developments in the field of psychosocial rehabilitative services. Is skilled in promoting the integration of services for psychosocial rehabilitation among a variety of service agencies. Is skilled in assisting, coordinating, and supervising the activities of mentally ill consumers. Is able to compile information from a variety of sources and prepare clear and concise reports. Is able to respond quickly and effectively in a variety of emergency and non-emergency situations. Is able to effectively express ideas orally and in writing. Is able to exercise considerable discretion in handling confidential files and cases. Is able to establish and maintain effective working relationships as necessitated by work assignments. Is able to use standard office equipment, including a telephone, calculator, copier, facsimile, etc. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with co-workers, consumers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions". Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, DBHS policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to DBHS policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a general level of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified i.e., poor communications, variance with DBHS policy or procedures, etc. Relationships with Others: Shares knowledge with supervisor for mutual and DBHS benefit. Contributes to maintaining high morale among all consumers and employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, to project a good image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will. Emphasizes the importance of maintaining a positive image within the DBHS and surrounding regions. Interacts effectively with fellow employees, program consumers, supervisors, professionals and the general public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the DBHS and various regulatory agencies. See that the standards are not violated. Maintain a clean and orderly workplace. EDUCATION & TRAINING A Bachelor's Degree in Social Work, Psychology, Education or a human services related field. Requires 1-3 years of experience working in mental health; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Experience working with youth and adults in a clinical setting. SPECIAL REQUIREMENTS Requires a professional certification in the State of Virginia as a Qualified Mental Health Professional (QMHP) Adult or Child. An acceptable general background check to include a local, state, and federal criminal history check and sex offender registry check. Must possess Red Cross First Aid and CPR certifications or have the ability to obtain certifications within 90 days from date of hire and maintain them as a condition of employment. A valid driver's license with an acceptable driving record. Individuals in this position cannot be listed as having a founded child use or neglect complaint. In the event of a declared emergency in the city of Portsmouth, individuals in this position are required to work shelter duty and may be called on to perform duties as required to provide for the safety and care of the citizens of the community. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of automated office equipment which includes telephones, calculators, copiers, computer terminals, facsimile, etc. Must be able to exert up to 20 pounds force occasionally and up to 50 pounds to lift, carry, push, pull or otherwise move objects or resisting individuals. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to unit members, volunteers or assistants. Includes receiving instructions from immediate supervisor. Language Ability: Requires the ability to read a variety of correspondence, reports, documents, analyses, etc. Requires the ability to prepare institutional application packages, social histories, referrals, intakes, consent forms, reports, and summaries, using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to interact with individuals and groups of people with poise, voice control and confidence. Intelligence: Requires the ability to apply principles of logical thinking to define problems and emergencies, collect data, establish facts, and draw valid conclusions; to interpret a variety of technical or medical instructions in verbal or written form. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of medical or professional languages, including counseling terminology. Numerical Aptitude: Requires the ability to add and subtract, multiply and divide. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using automated office equipment. Manual Dexterity: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have minimal levels of eye/hand/foot coordination. Sensory Discrimination: Does not require the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with persons acting under stress. Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone. AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

The purpose of this position is to provide child-centered, family-focused services to income-eligible families that support family goals of economic self-sufficiency and child development by providing for the supervision and well-being of the child while the parent is participating in an approved activity. The Child Care Specialist I is responsible for providing consumer education that empowers working parents to make informed childcare choices regarding their family's needs and to engage families in their children's development and learning. This position works with caseloads within a general outline of work to be performed; and develops work methods and sequences under general supervision. TYPICAL TASKS Conducts interviews to determine and re-determine financial and non-financial eligibility for childcare services. Conducts required strength-based assessments and formulates and implements service plans that assist the family in reaching self-sufficiency. Interacts and coordinates with other community organizations and departments to provide services or resources for families. Educates families about the availability of childcare providers, the importance of high-quality childcare indicators, and methods to monitor their child/children's care. Assists families in using available tools and data sources to access childcare vendors' inspection reports and develop methods for addressing care and communication issues with childcare vendors. Prepares purchase of service orders for child care services negotiates additional vendor fees and payment adjustments, confirms vendor availability, and provides service authorization. Manages ongoing caseload and documents required changes in case management system (VaCMS); maintains paper and electronic records in areas of responsibility; compiles information/data and prepares periodic and special reports. Conducts routine child care provider visits that build rapport; serves as a policy implementation liaison and connects community resources to improve quality of care and strengthen business practices that promote the healthy social-emotional, cognitive, and physical development of children. Represents the unit, Dept. of Human Services - Social Services agency, and City on related workgroups or programs; attends unit, staff, and team meetings to exchange information. Performs routine office tasks such as correspondence, data entry, filing, faxing, telephoning, and photocopying. Performs other related duties as assigned. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to an associate degree in early childhood development, business, psychology, sociology, accounting, or a closely related field. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standard, this class requires a minimum of one year of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with the City's Driving Standards . SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Explains the employment services program Makes assessments of customer needs and develops employment plans, utilizing job search, work experience, education and training. Establishes and monitors self-sufficiency goals through information and assessment of customer background. Monitors case reports/records in accordance with regulations. Explains the child care program and makes assessments of customer needs. Interviews persons for assistance, obtains necessary information; Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; Processes applications for financial assistance and diversion; Determines eligibility for assistance and benefit levels using automated systems and manual methods; Evaluates employability status of clients and explores potential sources of income; Explains client responsibilities, rights and program availability; Work Schedule Days: Monday - Friday Shift: 8:00 am - 5:00 pm Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies

The purpose of the class is to provide legal representation and assistance to the Treasurer. The class is responsible for City bankruptcy cases, providing legal counsel for the Treasurer and the Treasurer's Office, and acting as Deputy Treasurer. The class works within broad policy and organizational guidelines; independently plans and implements projects; reports progress of major activities through periodic conferences and meetings. * Represents the Treasurer's Office and the City of Chesapeake in bankruptcy related matters. * Advises the Treasurer regarding legal matters pertaining to the Treasurer's Office. * Researches and advises on collection matters; represents the Treasurer's Office before local court on collection matters. * Researches and analyzes data, and interprets laws to assist in the development and implementation of new procedural policies within the Treasurer's Office. * Performs sustained computer work, drafting complicated legal documents and conducting research. * Performs other related duties as assigned. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires a juris doctorate. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a Commonwealth of Virginia Law License. SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Preferred Qualifications

Do you have a passion for helping Chesapeake Residents? Are you a Qualified Mental Health Professional? Come join our awesome team! Clinician II will include collaboration with the Chesapeake Correctional Center and, local providers, community agencies, and program participants to provide ongoing support to eliminate fragmentation, duplication, or gaps in care and treatment. The Clinician II will be discharging Chesapeake Residents from the State Mental Hospitals, to include setting up aftercare and developing Discharge Assistance Program ( DAP ) Plans, if appropriate. This position will work with primarily Civil and Safety Net Patients Other related tasks for the clinician will include: The Clinician II will work the Discharge Assistance Project ( DAP ) budget and the Office of Census Reduction to facilitate consumer discharges from the state mental health facility. The Clinician II will facilitate the discharge of consumers from the State Mental Hospitals. Establishes and maintains inter-agency relationships and other supportive community services. Maintains records according to existing standards and policies and to ensure protection of client confidentiality and conducts quality reviews of all charts. The Clinician II serves as an advocate on behalf of the consumers by making appropriate referrals to other social services, education, and health agencies as needed. Provides service techniques including rapport-building strategies, facilitating meeting basic needs, and motivational interviewing techniques. Provide overall service coordination, referral, linkage, and advocacy to consumers with varying needs within the Forensic department. Performs other related duties as assigned. #Clinician #ForensicDAP #JailServices Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a bachelor's degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS : Requires a valid driver's license and a driving record that is in compliance with the City Driving Standards . In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. Assignment requires Qualified Mental Health Professional ( QMHP - Adult ) CPR , First Aid within 3 months of hire SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Four Years experience in mental health and substance abuse counseling, to include case management experience. State hospital Discharge Planning experience preferred Work Schedule Monday - Friday Hours: 8:00am to 4:30pm with 30 min lunch

Do you have experience with mental health illness or a background in crisis intervention? Do you have a desire to advocate for those struggling with mental wellness? If so, come join Chesapeake Integrated Behavioral Healthcare. This position provides pre-admission screening and crisis intervention to 24 hour Emergency Services unit and CIT Assessment Center. Position performs risk assessments to determine the appropriate level of care using the least restrictive alternative to manage crises. Typical duties include: Complete pre-admission screening and crisis intervention to 24 hour Emergency Services Unit and the CIT Assessment Center Complete risk assessments to determine the appropriate level of care using the least restrictive alternative to manage crises. Advocates for individuals requiring inpatient treatment, crisis stabilization or detox services. Consults with magistrate regarding and obtaining TDOs and ECOs to promote safety of individuals and the community. Maintains documentation in electronic health record in compliance with agency quality assurance standards. May provide 30 day crisis interventions to individuals who may require short term solution focused interventions. Coordinates admissions to hospitals and other outpatient treatment options. Represents CIBH in commitment hearings Works closely with law enforcement to triage mental health crises in the community. Uses DMS -V-TR to formulate diagnoses Completes crisis assessments and treatment plans Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. #LicensedClinician PM22 Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a master's degree in psychology, social work, counseling, or a closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires State of Virginia licensure as a Clinical Social Worker ( LCSW ), Professional Counselor ( LPC ), Clinical Psychologist ( LCP ). A Licensed Marriage and Family Therapist ( LMFT ), Psychiatric Nurse Practitioner, Psychiatric Clinical Nurse Specialist MD/DO, or a Bachelor's Prepared Registered Nurse (RN) with five years of experience may be considered in the Emergency Services Program. Requires Pre-Screening Certification within 6 weeks of employment Requires a valid driver's license and a driving record that is in compliance with the City's Driving Standards . May be considered as a marginal (under-grade) applicant as a Resident in Counseling or Supervisee in Social Work applicant who is currently registered with the Board of Health Professions with the ability to obtain licensure within the probationary period. SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Preferred Qualifications Master's degree in Social Work, Counseling, Rehabilitation or another Master's degree that may qualify for independent practice is REQUIRED . LCSW or LPC preferred. Supervisee in Social Work or Resident in Counseling will also be considered. Work Schedule Monday to Thursday & Sunday Hours: 3:30 pm to 12:00 am

Looking to serve your community and the citizens of Chesapeake? Then we are looking for you! The Clinician II in our Intellectual/Developmental Disability Case Management Services Division serves persons diagnosed with an intellectual or developmental disability. They will facilitate the coordination, communication, and collaboration between individuals, families, service providers, and agencies for the purpose of supporting the individual. The Clinician II duties include but not limited to: Develop individual service plans and implement plans in compliance with State Licensure and Medicaid regulations and standards. Conduct thorough assessments, prepare well-written service plans, reports, and progress notes, and maintain individual records in the electronic medical records system. The Clinician II will also assist individuals by linking, locating, and monitoring services, resources, and benefits, and making collateral contact community partners to promote the implementation of the individual service plan. Identify and utilize community resources, complete benefit applications, and provide assistance if necessary to get the individual to the resource or service provider. Coordinate services with other agencies and providers involved with the individual and maintain necessary records to document the provision of case management services. Clinician II's monitor service delivery and make home and other agency site visits to observe and evaluate individuals' responses to their environment. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. #casemanager #casemanagement #socialwork #specialeducation Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a bachelor's degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. CPR , First Aid and medication administration certifications within 3 months of hire, Case Management Modules and Intellectual Disabilities Workbook completed within thirty days of hire At least QIDP -E is required. Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications QIDP certification is preferred. Qualified Intellectual Disability Professional ( QIDP )" means a person who possesses at least one year of documented experience working directly with individuals who has an intellectual disability or other developmental disabilities and one of the following credentials: (i) a doctor of medicine or osteopathy licensed in Virginia, (ii) a registered nurse licensed in Virginia, or (iii) completion of at least a bachelor's degree in a human services field, including, but not limited to sociology, social work, special education, rehabilitation counseling, or psychology Work Schedule Monday-Friday Hours: 8:00 am - 5:00 pm

Do you have a passion for helping others? How would you like to make a difference in the City of Chesapeake? Then come join the Chesapeake Integrated Behavioral Healthcare team. This opportunity serves as a Clinician II in Emergency Services, a 24-hour mandated service providing triage, crisis intervention, risk assessments, and pre-admission screening evaluations to individuals located in the city of Chesapeake. Coordinates admissions to hospitals and other outpatient treatment options. Advocates for individuals requiring inpatient treatment, crisis stabilization or DETOX services. Requires experience in crisis intervention with populations including serious mental illness, substance abuse and intellectual developmental disabilities. Utilizes DSM -V to diagnose mental health, substance abuse, developmental and other disorders. Consults with magistrate regarding and obtaining TDOs and ECOs to promote safety of individuals and works closely with law enforcement to triage mental health crises in the community. Represents CIBH in commitment hearings. Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. #clinician #counselor #casemanager #clinicalsocialworker Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a bachelor's degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions. A master's degree in Social Work, Counseling, or Rehabilitation is required. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires Qualified Mental Health Professional ( QMHP - Adult ) CPR and First Aid certifications within 12 weeks of hire Pre-Screening Certification within12 weeks Requires a valid driver's license and driving record in compliance with City Driving Standards . SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Supervisee in Social Work or Resident in Counseling or LCSW or LPC . Work Schedule Various Shifts: Primarily weekends, evenings and overnights

Do you have a passion for managing cases involving mental health & substance use disorders? Have you had the privilege to gain supervisory experience? If so, come join our team and help develop up and coming clinicians!! Licensed Clinician II tasks include: Licensed Clinician provides direct supervision to clinicians (counselors) on a daily, weekly, biweekly and monthly basis, including selecting or recommending selection, training, assigning and evaluating work, coaching, counseling, disciplining and recommending termination. Provides individual, group, and family counseling and/or crisis intervention for mental health & substance use disorders, intellectual disabilities or developmental delays. Licensed Clinician completes annual master assessments, diagnosing individuals based on presenting symptoms and related behaviors, and triaging individuals to the appropriate departments within the agency for ongoing services and treatment. Provides appropriate clinical documentation and assures that assessments and correspondence to outside contacts are clinically appropriate and completed thoroughly and in a timely manner. Develops and implements person-centered, recovery-oriented, outcome-based individualized treatment plans; makes referrals for other care providers as needed; documents accordingly. Completes required annual compliance training, participates actively and constructively in program and professional development. Acts as alpha (essential) personnel for the City of Chesapeake during periods of City emergency, manning shelters and/or coordinating with other City departments in programs such as the dispensing site. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. #clinician #counselor #casemanagement #mentalhealth Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a master's degree in psychology, social work, counseling, or a closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires a minimum of four years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires State of Virginia licensure as a Clinical Psychologist ( LCP ), Clinical Social Worker ( LCSW ), or Professional Counselor ( LPC ). SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Preferred Qualifications Requires Current State of Virginia Licensure as a Clinical Social Worker ( LCSW ), Professional Counselor ( LPC ), or Clinical Psychologist ( LCP ). It is highly preferred that the selected applicant will be an LCSW . Experience using the electronic health record Credible Registered with the Virginia Department of Health Professions as approved to provide clinical supervision. Work Schedule Monday, Wednesday and Friday: Hours: 8:00 am-4:30pm Tuesday and Thursday: Hours: 10:00am - 6:30pm