City of Norfolk jobs in Norfolk, VA - 255 jobs

The City of Norfolk's Department of Recreation is seeking knowledgeable full-time Lifeguards to ensure a safe swimming environment for aquatic facility patrons at assigned swimming pools and open water facilities. Other duties may include instructing swimming lessons and water fitness classes; assisting with the planning, implementation, and evaluation of aquatic programs; planning daily activities of the pool and general swimming pool operations. Norfolk's Department of Recreation, Parks and Open Space is proud to announce it has been awarded national accreditation by the Commission for Accreditation of Parks and Recreation Agencies. This ensures we will continue to provide quality recreational services that enrich the lives of Norfolk's residents. Department Starting Hourly Rate: $20.00 Essential functions include but are not limited to: * Ensure the safety of swimmers and facility patrons using American Red Cross Lifeguarding standards and RPOS Aquatic Division standards of care. * Utilize preventative lifeguarding skills, enforce facility rules and perform site safety inspections. * Perform water rescues, administer medical aid/ CPR/ the use of AED and emergency oxygen as needed. * Complete required documentation and perform maintenance at pools, waterfronts and/or beaches. May assist with the implementation of daily aquatic programs, activities, events and assist with operations of facility. * Requires the use of site-specific emergency medical and rescue equipment for swimming pools, beaches and/or waterfronts. * Assists in managing facility operations including testing of pool chemistry, completing documentation, cleaning duties, facility maintenance, and required to perform other related duties as directed. * Performs pool reception duties, program promotions and registration duties as required. * Follows management directives and complies to standards of operation as required by management. Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. Level of knowledge equivalent to less than high school or equivalency. No experience required. Preferred License(s) and/or Certification(s): Valid Driver's License depending on assignment; current Red Cross Lifeguard Training or YMCA Lifeguard Training Certificate; current CPR Certification (CPR/AED for the Professional Rescuer); current First Aid Certification and level of knowledge equivalent to less than high school or equivalency. Successful completion of all swimming competency, job knowledge examination, and water rescue skills screening is required.Work Location: Various City of Norfolk Pools and Oceanfront Work Hours: Hours scheduled between 6:00AM and 9:00PM; flexible hours will apply

GENERAL STATEMENT OF JOB Under general supervision, this position manages, supervises and delegates assignments to the clinical and non-clinical staff in Assertive Community Treatment (ACT) Program. Ensures services and community systems are effectively responsible to the specific needs of individuals recovering from mental health, substance use and co-occurring disorders. This is a grant funded position and continuation is subject to the availability of funds. Reports to the Clinical Manager. ESSENTIAL JOB FUNCTIONS Manages, coordinates, develops and implements services and support for the specific needs of individuals recovering from mental health, substance use and co-occurring disorders; monitors and ensures provided services are comprehensive, well developed and maintained according to the requirements of the grant. Documents accomplishments, the effectiveness of services provided, and status of program services according to the requirements of the Assertive Community Treatment (ACT) Program. Provides consultation to individuals to assess their social, health and vocational needs; supervises outreach and, ensures follow up efforts for non-compliant individuals are administered; identifies adverse impacts to clients and provides intervention measures and assists with client's discharge plans. Consults regularly with therapist, staff members and medical staff to discuss individuals' progress; attends and participates in case reviews and core service meetings; and serves as facilitator for support groups; ensures compliance with state and federal requirements; and advocates for additional resources and services as needed. Supervises ACT clinical staff, assistants, aides and relief staff; completes staff evaluations according to agency supervision policy; develops and implements policies and practices for the development of clinical staff and clinical supervisions; participates in staffing, and chairs case reviews to ensure team approach; and reviews assessments of potential consumers to determine whether to recommend acceptance for admission. Ensures staff adheres to all regional, federal and state regulations. Responsible for staff development and training, succession planning, performance management, employee relations, and prioritizing and assigning work; conducts interviews, assigns cases and completes employee evaluations. Conducts staff meetings and/or coordinates in-service training, new hire orientation and training. Works with other agencies, organizations and the general public to coordinate services, provide technical guidance and educate individuals and community on client rights, needs and related topics. Serves as point of contact for the for all inquiries regarding the ACT Program Grant. Responsible for emergency operations activities for grant program clients to include, but not limited to, emergency shelter operations and disaster relief activities as necessary. Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs. PERFORMANCE INDICATORS Knowledge of Job: Has thorough knowledge of the principles, and methodologies of case management. Has general knowledge of the administrative policies and procedures of public administration, and of supervising. Plans and supervises case management activities through subordinate staff and understands and interprets oral and written instructions. Establishes and maintains effective working relationships as necessitated by work assignments. Has knowledge of service provision for mental health and substance use case management. Has knowledge of service provision for mental health skill-building service. Has knowledge of licensure and Medicaid requirements for case management and mental health skill building. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all departments, co-workers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions". Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate completion of work and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures, with a minimum of errors. Seeks expert or experienced advice and research problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives. Questions such instruction and direction when clarification of results or consequences is justified i.e., poor communications, variance with policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department. Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and courteous relationships with department employees and managers in other departments, to project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons to maintain good will within the city. Emphasizes the importance of maintaining a positive image within the city. Interacts effectively with fellow employees, Program Administrator, professionals and the public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establish a personal schedule accordingly. Attends meetings, planning sessions and discussions of time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Ensures the standards are not violated. Maintains a clean and orderly workplace. EDUCATION & EXPERIENCE Requires a Master's Degree in Psychology, Social Sciences, Human Services or a related field, and 3 - 5 years of experience developing and implementing individual service plans for individuals recovering from mental health, substance use and cooccurring disorders; and 1 - 3 years of experience supervising staff in a community mental health setting; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. SPECIAL REQUIREMENTS Must be a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC) or Licensed Eligible LCSW or LPC in the State of Virginia. An acceptable general background check to include a local and state criminal history check and sex offender registry check. A valid driver's license with an acceptable driving record. Individuals in this position cannot be listed as having a founded child abuse or neglect complaint. In the event of a declared emergency in the city of Portsmouth, individuals in this position are required to work shelter duty and may be called on to perform duties as required to provide for the safety and care of the citizens of the community. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Requires the ability to exert up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are those for sedentary work. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar or divergent from obvious standards) of data, people or things. Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions and assignments to co-workers or assistants, as well as receiving information and assignments from supervisor. Language Ability: Requires the ability to read program and policy manuals, regulatory documents, regulations and other administrative references. Must be able to prepare correspondence, annual reports, diagrams and administrative documentation using prescribed formats; and conforms to all rules of punctuation, grammar, diction and style. Requires the ability to speak to people with poise, voice control and confidence. Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; deal with several abstract and concrete variables. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently using standard English and using administrative, behavioral, and human service terminology. Numerical Aptitude: Requires the ability to utilize mathematical formulas. Must be able to add, subtract, multiply and divide, determine percentages, calculate interest, profit and loss and proportion etc. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using a variety of office equipment. Manual Dexterity: Requires the ability to handle a variety of items, such as office equipment. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Requires the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under varying levels of stress and when confronted with persons acting under stress (emergency situations). Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone. AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTSThe City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

GENERAL STATEMENT OF JOB Under general supervision, performs case management, service coordination, screening and assessments and linking for mentally ill youth and adults. Employee serves as a primary case manager in providing individual and family counseling and make referrals as needed. This position reports to the Clinician Supervisor/Program Administrator. ESSENTIAL JOB FUNCTIONS Assist consumers by identifying individual needs; coordinating available resources and monitoring service delivery. Work involves ensuring the physical, mental, medical and social well-being of the consumer. Employee supervises consumers in the daily unit operations; documents youth, family and adults progress and maintains records in accordance with program policies and procedures. Provides consultation to youth, families and adults to assess their social, health, and vocational needs; assists consumers' in obtaining information regarding appropriate community services programs. Visits foster care home providers and consumers; refers consumers to foster care homes, as necessary. Consults regularly with therapists, staff members, and doctors and families to discuss consumer progress; maintains accurate and complete clinical charts; updates consumers' progress records. Monitors mental status of consumers through home/office visits; records observations; evaluates and monitors progress through service delivery. Plans workshops/training/meetings related to developing programs that meet consumers' needs for youth and adults. Attends case reviews, documents; and implements service plans accordingly. Implements goals and objectives by linking consumer to appropriate services; transports consumers in pursuit of employment, living arrangements and educational opportunities. Ensures departmental policies and procedures are followed. Responds verbally and/or in writing to inquiries from general public/prospective consumers regarding program goals and objectives. Prepares statistical reports and presents findings to supervisor. Adheres to all billing procedures regarding Medicaid, insurance and third party companies. Provides outreach services, and serves as a liaison on various City boards regarding the rights and needs of citizens. Coordinate groups and make referrals to primary care and other resources, as needed. Work closely with Clinical Therapists and Psychiatrist in coordinating services and interventions. Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs. PERFORMANCE INDICATORS Knowledge of Job: Has considerable knowledge of the principles, practices, and techniques of psychosocial rehabilitation, crisis intervention, case management, and mental health issues. Has considerable knowledge of the literature, trends and developments in the field of psychosocial rehabilitative services. Is skilled in promoting the integration of services for psychosocial rehabilitation among a variety of service agencies. Is skilled in assisting, coordinating, and supervising the activities of mentally ill consumers. Is able to compile information from a variety of sources and prepare clear and concise reports. Is able to respond quickly and effectively in a variety of emergency and non-emergency situations. Is able to effectively express ideas orally and in writing. Is able to exercise considerable discretion in handling confidential files and cases. Is able to establish and maintain effective working relationships as necessitated by work assignments. Is able to use standard office equipment, including a telephone, calculator, copier, facsimile, etc. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with co-workers, consumers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions". Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, DBHS policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to DBHS policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a general level of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified i.e., poor communications, variance with DBHS policy or procedures, etc. Relationships with Others: Shares knowledge with supervisor for mutual and DBHS benefit. Contributes to maintaining high morale among all consumers and employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, to project a good image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will. Emphasizes the importance of maintaining a positive image within the DBHS and surrounding regions. Interacts effectively with fellow employees, program consumers, supervisors, professionals and the general public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the DBHS and various regulatory agencies. See that the standards are not violated. Maintain a clean and orderly workplace. EDUCATION & TRAINING A Bachelor's Degree in Social Work, Psychology, Education or a human services related field. Requires 1-3 years of experience working in mental health; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Experience working with youth and adults in a clinical setting. SPECIAL REQUIREMENTS Requires a professional certification in the State of Virginia as a Qualified Mental Health Professional (QMHP) Adult or Child. An acceptable general background check to include a local, state, and federal criminal history check and sex offender registry check. Must possess Red Cross First Aid and CPR certifications or have the ability to obtain certifications within 90 days from date of hire and maintain them as a condition of employment. A valid driver's license with an acceptable driving record. Individuals in this position cannot be listed as having a founded child use or neglect complaint. In the event of a declared emergency in the city of Portsmouth, individuals in this position are required to work shelter duty and may be called on to perform duties as required to provide for the safety and care of the citizens of the community. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of automated office equipment which includes telephones, calculators, copiers, computer terminals, facsimile, etc. Must be able to exert up to 20 pounds force occasionally and up to 50 pounds to lift, carry, push, pull or otherwise move objects or resisting individuals. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to unit members, volunteers or assistants. Includes receiving instructions from immediate supervisor. Language Ability: Requires the ability to read a variety of correspondence, reports, documents, analyses, etc. Requires the ability to prepare institutional application packages, social histories, referrals, intakes, consent forms, reports, and summaries, using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to interact with individuals and groups of people with poise, voice control and confidence. Intelligence: Requires the ability to apply principles of logical thinking to define problems and emergencies, collect data, establish facts, and draw valid conclusions; to interpret a variety of technical or medical instructions in verbal or written form. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of medical or professional languages, including counseling terminology. Numerical Aptitude: Requires the ability to add and subtract, multiply and divide. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using automated office equipment. Manual Dexterity: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have minimal levels of eye/hand/foot coordination. Sensory Discrimination: Does not require the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with persons acting under stress. Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone. AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

Under general supervision, this position performs semi-skilled work in the maintenance and repair of city buildings, primarily the city's Harbor Center Pavilion, which includes basic carpentry, plumbing and electrical work in building maintenance. Reports to a Building Maintenance Superintendent. ESSENTIAL JOB FUNCTIONS Performs a variety of building trade duties for the purpose of maintaining and repairing the Pavilion; uses a variety of tools and equipment to include circular saws, power drills, hammers, sanders, planes, and hand tools. Sets up and breaks down temporary seating in various configurations for concerts and events. Receives assignments from incoming work orders; determines work to be performed; obtains materials and equipment as needed and plans sequence of work; prepares site for repair and/or construction of work; removes trash and debris from work site daily. Performs preventive maintenance tasks around the Pavilion; inspects and identifies needed repair work. Loads and unloads construction supplies and equipment on trucks; transports equipment, supplies and materials to other facilities as needed; request supplies from supply clerk. Moves furniture and cleans in and round the Pavilion; cleans offices, public restrooms, and artist dressing rooms. Directs and assigns tasks to temporary labor. Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs. PERFORMANCE INDICATORS Knowledge of Job: Has general knowledge of the activities involved with event coordination, logistics planning, technical support, staffing and overall client satisfaction during events. Is able to establish and maintain effective working relationships as necessitated by work assignments. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all departments, co-workers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified i.e., poor communications, variance with policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department. Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and courteous relationships with department employees and managers in other departments to project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the city. Emphasizes the importance of maintaining a positive image within the city. Interacts effectively with fellow employees, Building Maintenance Superintendent (Paint/Carpentry), professionals and the general public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions of time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace. Requires a high school diploma or equivalent and 1-2 years of experience performing building repairs and maintenance; or any equivalent combination of training and experience. An acceptable general background check to include a local and state criminal history check and sex offender registry check. A valid driver's license with an acceptable driving record. Individuals in this position cannot be listed as having a founded child abuse or neglect complaint.Physical Requirements- Must be physically able to operate a variety of equipment and tools to include saws, hammers, drills, sanders, and hand tools. Must be able to exert up to 75 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 25 pounds of force constantly to move objects. Physical demand requirements are for Medium Work. Data Conception- Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communications- Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving instructions, assignments and directions from superiors. Language Ability- Requires the ability to read simple forms; to read blue prints to clarify assignments. Requires the ability to prepare time sheets and leave slips using prescribed format. Requires the ability to communicate effectively in standard English. Intelligence- Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic form to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude- Requires the ability to record and deliver information, explain procedures, and follow oral and written instructions. Must be able to communicate effectively and efficiently using standard English, and construction terminology. Numerical Aptitude- Requires the ability to utilize mathematical formulas. Must be able to add, subtract, multiply and divide. Form/Spatial Aptitude- Requires the ability to inspect items for proper length, width and shape. Motor Coordination- Requires the ability to coordinate hands and eyes rapidly and accurately in using construction and carpentry equipment and hand tools. Manual Dexterity- Requires the ability to handle a variety of items, such as construction equipment and hand tools. Must have minimal levels of eye/hand/foot coordination. Color Discrimination- Requires the ability to differentiate between colors and shades of color. Interpersonal Temperament- Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal levels of stress. Physical Communication- Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

GENERAL STATEMENT OF JOB Under general supervision, this position plans, implements and supervises recreation programs for assigned facilities. Reports to a Recreation Supervisor or Superintendent. ESSENTIAL JOB FUNCTIONS Plans, manages or assists with the general operations of a recreational facility to include coordinating and scheduling recreational activities in accordance with demands and availability of space; ensures security of the building, prepares general maintenance requests and work orders; and enforces city rules and regulations pertaining to facility use. Responsible for the effective supervision and administration of assigned program or facility including completing required reports, purchasing, staff organization and development, performance evaluations, employee relations, prioritizing and assigning work and related activities. Coordinates special city-wide events as assigned; plans and coordinates field trips and seminars with guest speakers; serves on committees to help plan and implement special events, programs, and other city recreation activities; promotes recreation programs through the development and distributions of flyers, brochures, new releases, and outreach efforts and community organizations. Maintains inventory of equipment and supplies, and requisitions new equipment as needed. Performs other duties as assigned. Individual assignments will be determined by supervisor based on current workload and department needs. Knowledge of Job: Has general knowledge of instructing participants in the area of creative, cultural and performing arts. Has general knowledge of the principles and methodologies of planning and leading participants in recreational activities, games and events. Has general knowledge of the proper safety precautions for recreational, creative, theatrical and visual arts activities. Is skilled in the use of variety equipment associated with the recreational and performing arts arena. Is able to plan and implement a variety of creative and cultural recreational activities to meet different target populations. Is able to understand and interpret oral and written instructions. Is able to establish and maintain effective working relationships as necessitated by work assignments. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercise immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all departments, co-workers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified i.e., poor communications, variance with policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department. Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefits. Contributes to maintaining high morale among all department employees. Develop and maintains cooperative and courteous relationships with department employees and managers in other departments, to project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the city. Interacts effectively with fellow employees, supervisors, superintendents, professionals and the general public. Coordination of Work: Plans and organize daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplications of efforts. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace. EDUCATION & EXPERIENCE A Bachelor's degree with major course work in Physical Education, Recreation, or a related field, and 3-5 years of related recreational experience, or any equivalent combination of education and experience. SPECIAL REQUIREMENTS A valid driver's license with an acceptable driving record. An acceptable general background check to include a local and state criminal history check and sex offender registry check. Individuals in this position cannot be listed as having a founded child abuse or neglect complaint. Physical Requirements: Must be physically able to use and demonstrate the use of a variety of recreational equipment and to demonstrate considerable movement and flexibility in the implementation of program activities. Must be able to exert up to 25 pounds of force occasionally and up to 10 pounds of force frequently and/or negligible amount of force constantly to move objects. Physical demand requirements are in excess of sedentary work. Physical demand requirements are for light work. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information including receiving instructions, assignments and directions from supervisor. Language Ability: Requires the ability to read program activity, attendance and evaluations forms. Requires the ability to complete attendance sheets, times cards, incident reports, program calendars, etc. using prescribed formats. Requires the ability to speak to people with poise, voice control and confidence. Requires the ability to understand the language peculiar to performing/visual arts. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, explain procedures and follow oral and written instructions. Must be able to communicate effectively and efficiently using standard English, creative arts and recreational terminology. Numerical Aptitude: Requires the ability to utilize mathematical formulas. Must be able to add, subtract, multiply, and divide. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using a variety of recreational equipment. Manual Dexterity: Requires the ability to handle a variety of items, such as recreational equipment and carpentry equipment. Color Discrimination: Requires the ability to differentiate between colors and shades of colors. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal levels of stress and when confronted with persons acting under stress (emergency situation). Physical Communication: Requires the ability to talk and/or hear: (talking -expressing or exchanging ideas by means of spoken words; hearing-perceiving nature of sounds by ear). Must be able to communicate via telephone. AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification. FLSA Status: Non-Exempt EEO Cat: 2

Under general supervision, this position is responsible for operating and maintaining the Water Treatment and Distribution Systems. Reports to the Water Treatment Plant Operator Lead. ESSENTIAL JOB FUNCTIONS Obtains water sample and performs required laboratory tests to ensure proper treatment; calculates chemical dosages and mixes solution; regulates raw water the distribution water flow rates; collects and evaluates water samples at each stage of treatment; examines and calibrates chemical feed systems and control applications for various treatment processes; loads chemical feeders; and prepares reports; performs minor maintenance to chemical feed systems. Operates and maintains mechanical equipment such as meters, pumps, filters and feeders; backwashes filters as necessary; exercises ground water wells; checks equipment operations and maintains on-line analytical equipment; monitors quantity and quality of treatment processes to ensure operations are within parameters; and monitors all process information for flow, turbidity, pH levels, tank levels and chlorine residuals to ensure proper plant operation. Prepared and reviews shift reports, bench sheets and laboratory reports for previous shift operations; examines test results provided by the laboratory; conducts inspections of plant equipment; performs walk-through inspections once every two hours; and reports mechanical problems to supervisors for action. Maintains daily records and operational data for filter runs, chemical inventories, operating logs, meter readings pump data, chemical feeders, filters and meters; performs data entry of monthly production reports and assists in preparation of State regulated production and well-pump reports; and obtains lake levels readings and records weather data from the National Weather Service. Complies with all regulations and guidelines of the Virginia Department of Health (VDH) and United States Environmental Protection Agency (USEPA) governing the Department of Public Utilities; continues professional education and obtains required number of contact hours of Continuing Professional Education (CPE) to maintain required operator licensure for each license renewal cycle. Accepts equipment and product deliveries; prepares inventory and stores chemical; and provides training for Treatment Plant Operator(s) in Training assigned to shift. Performs other duties as assigned. Individual assignments will be determined by supervisor based on current workload and department needs.PERFORMANCE INDICATORS Knowledge of Work: Has considerable knowledge of the operating principles and practices and the maintenance requirements of water treatment plant equipment and machinery. Has general knowledge of the occupational hazards and safety precautions associated with water plant and related activities. Has some knowledge of chemistry as applied to water treatment. Has general knowledge of water testing procedures. Has general knowledge of standard laboratory principles, techniques, terminology and equipment. Is able to understand and follow specified operating and recording procedures. Is able to detect defects and to take appropriate action in the operation of water treatment equipment, chemical feed systems and other related equipment. Is able to keep accurate records and prepare reports. Is able to exercise considerable tact and courtesy in contact with the general public. Is able to establish and maintain effective working relationships as necessitated by work assignments. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts within department, with co-workers and the public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, city policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with city policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department. Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and courteous relationships with department employees and managers in other departments, representatives from organizations, and the public to maintain good will toward the department and project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons to maintain good will within the city. Interact effectively with fellow employees, utilities customers, supervisor, professionals and the public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings, deadlines and events. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace. High School diploma and 3 to 5 years experience in water treatment operations; and pump station facilities or any equivalent combination of education and experience which provides the required skills, knowledge and abilities. Requires certification as a Class I Waterworks Operator by the Commonwealth of Virginia or the ability to obtain certification as a Class I Waterworks Operator by the Commonwealth of Virginia within six (6) months from date of hire, for a Class I waterworks facility. SPECIAL REQUIREMENTS This position requires pre-employment medical evaluation and substance abuse testing and is subject to random alcohol and controlled substance testing. An acceptable general background check to include a local and state criminal history check and sex offender registry check. A valid driver's license with an acceptable driving record. This position is designated as "essential," personnel in this position must report to work as scheduled during inclement weather and emergencies; employee will be required to work a rotating shift and will be "on call" during some off-duty hours. Required to wear on-line self-contained breathing apparatus (SCBA) during the offloading of ammonia during chemical deliveries. Must comply with application and renewal procedures of the Virginia Department of Professional and Occupational Regulation (DPOR) for required licensure, including required disclosure of conviction(s) and disciplinary actions. Such information may result in license denial, suspension, revocation and or termination due to required licensure.Physical Requirements - Must be physically able to operate a variety of equipment, machinery and water treatment plant equipment including computer, two-way radio, pumps, motors, mechanical and plumbing tools, etc. Must be able to exert up to 100 pounds of force occasionally, and/or up to 75 pounds of force frequently, and/or 50 pounds of force constantly to move objects. Physical demand requirements are those for Heavy Work. Data Conception - Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar or divergent from obvious standards) of data, people or things. Interpersonal Communication - Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving instructions, assignments or directions from superiors. Language Ability - Requires the ability to read a variety of charts, graphs and reports, manuals, regulations, gages, levels, meters, etc. Requires the ability to prepare logs, test reports, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak with poise, voice control and confidence. Intelligence - Requires the ability to apply rational systems to solve problems and deal with a variety of variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. Verbal Aptitude - Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including engineering, water treatment, mechanical and electrical terminology. Numerical Aptitude - Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; understand and interpret graphs; performing calculations. Form/Spatial Aptitude - Requires the ability to inspect items for proper length, width and shape. Motor Coordination - Requires the ability coordinate to hands and eyes rapidly and accurately in using office and water treatment plant equipment. Manual Dexterity - Requires the ability to handle a variety of items such as office equipment. Must have minimal levels of eye/hand/foot coordination. Color Discrimination - Requires the ability to differentiate between colors and shades of color. Interpersonal Temperament - Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under varied levels of stress. Physical Communication - Requires the ability to talk and hear (Talking: expressing or exchanging ideas by means of spoken words) (Hearing: perceiving nature of sounds by ear) via telephone and two-way radio. AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

GENERAL STATEMENT OF JOB Under general supervision, this position administers, organizes and coordinates all aspects of pre award and post award functions of specialized procurement services for city departments. Reports to the Purchasing Agent. ESSENTIAL JOB FUNCTIONS Collects or assists in collecting technical information for the development of proposals for city services, supplies and equipment. Writes Requests for Proposals to meet the city's needs or the needs of internal customers. Monitors, analyzes and incorporates changes from legal document and internal supply market drivers into customer requirements, which can impact future business performance, such as materials, labor and fuel cost. Confers with supplier representative to ensure full understanding of bid requirements and respond to inquiries from vendors and the public. Update contract reports and makes sure contracts are renewed in a timely manner. Works with the City Attorney or designee to draft new contract templates. Administers procedure requisitions, change orders and sole source justification requested by departments. Manages department relationships, responding to long and short-term procurement, sourcing requirements and questions. Performs contract administration duties and maintenance of contract documents. Processes requisitions and change orders in a timely manner. Receives and reviews requisitions, specifications, scopes of work and translates documents into the appropriate acquisition (RFP, IFB, RFQ process. Tabulates and analyzes bids and proposals; determines lowest responsible bidder; and refer to department staff for review and present award of contract. Keeps abreast of new product purchasing innovations. Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs. PERFORMANCE INDICATORS Knowledge of Job: Thorough knowledge of contracts administration, development of bid specifications, and procurement practices and regulations. Has thorough knowledge of various grades and qualities of commodities, supply source, price trends and markets. Has thorough knowledge of Virginia Public Procurement procedures. Is able to prepare technical specifications; invitations to bid and to analyze bids. Is able to exercise independent judgment in making decisions. Is able to identify, select and negotiate with vendors and consultants. Is able to maintain accurate records and prepare reports. Is able to effectively communicate and express ideas orally and in writing. Is able to establish and maintain effective working relationships as necessitated by work assignments. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interactions with all departments, co-workers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified i.e., poor communications, variance with policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department. Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and courteous relationships with department employees and managers in other departments, to project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the city. Emphasizes the importance of maintaining a positive image within the city. Interacts effectively with fellow employees, Deputy City Manager (Operations), professionals and the general public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions of time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace. Planning: Plans, directs and uses information effectively in order to enhance activities and production of the department. Knows and understands the expectations of the city regarding the activities of the department and works to see that these expectations are met. Designs and formulates ways, means and timing to achieve the goals and objectives of the department and the city. Within the constraints of city policy, formulates the appropriate strategy and tactics for achieving departmental and city objectives. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the department and city. Decision Making: Uses discretion and judgment in developing and implementing courses of action affecting the department. When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives. EDUCATION & EXPERIENCE Requires a Bachelor's Degree in Public Administration, Business Management, Contract Management, or a related field, and 3-4 years of experience with governmental purchasing or contract management, or an equivalent combination of education and experience necessary to meet the minimum requirement of the position. Position requires Virginia Contract Officer (VCO) within 24 months of being employed with the City or equivalent certification. SPECIAL REQUIREMENTS An acceptable general background check to include a local and state criminal history check. A valid driver's license with an acceptable driving record. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of office machinery and equipment including calculators, copiers, etc. Must be able to exert up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. Physical demand requirements are for Light Work. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving instructions, assignments and directions from management. Language Ability: Requires the ability to read contract language, terms and conditions, work orders, project specifications, schedules, invoices, equipment manuals, repair manuals, maps, codes, policy manuals, and blue prints. Requires the ability to prepare correspondence, reports, budgets, purchase orders, schedules, payroll documents and appraisals using prescribed format and conforming to all rules of grammar, punctuation, diction and style. Requires the ability to communicate effectively in Standard English. Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret a variety of instructions furnished in mathematical or diagrammatic form; and to deal with several abstract and concrete variables. Verbal Aptitude: Requires the ability to record and deliver information, explain procedures, and follow oral and written instructions. Must be able to communicate effectively and efficiently using Standard English, mechanical, technical and electrical terminology. Numerical Aptitude: Requires the ability to utilize mathematical formulas. Must be able to add, subtract, multiply, and divide. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using office equipment. Manual Dexterity: Requires the ability to handle a variety of items, such as office equipment. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Requires the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal levels of stress. Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

Under general supervision, this position provides leadership for Permits and Inspections Department and is responsible for developing and administering programs and systems to support and promote high performance strategies to meet organizational needs, vision and values. This position is an appointed position and serves at the pleasure of the City Manager. ESSENTIAL JOB FUNCTIONS Provides leadership and strategic direction for determining priorities, goals and objectives to meet community needs by establishing and applying effective enforcement concepts and systems to meet the requirements of the Virginia Uniform Statewide Building Code and addresses code enforcement concerns. Responds to building code inquires; directs and implements the processes and plan reviews for inspections, permits and commercial re-inspection processes; oversees the enforcement of property maintenance codes, nuisance ordinances, rental programs, and derelict and vacant structures programs. Grants building releases for electricity and certificates of use and occupancy; reviews site plans to ensure compliance to Flood Elevation requirements; interprets the current codes regulating building design, construction, use, repair, maintenance, removal and demotion for citizens, contractors and developers; serves as technical advisor to city departments; performs routine and non-routine investigative inspections. Responsible for overall management of the department; including budget research, development, preparation and budget monitoring to ensure cost effectiveness; ensures that purchasing and financial transactions are properly conducted in accordance with city administrative policies and procedures. Responsible for effective supervision and administration to include budget preparation and monitoring expenditures, staff development and training, succession planning, performance management, employee relations, prioritizing and assigning work and related activities. Develops proposals and reports as requested by City Manager and City Council and presents recommendations to City Management, City Council and to other groups; responsible for coordinating with City Manager planning related items for placement on City Council Agendas and Work Sessions; and ensures reports, studies, and plans are appropriately processed in accordance with federal, state, and city laws and ordinances. Provides information to the general public; keeps abreast of current and future issues and trends; may review plans prepared by contractors to ensure compliance with city codes, State regulations, design, and construction standards. Establishes systems for ensuring city and departmental personnel policies and procedures are appropriately administered; assists with departmental human resources functions, to include employee relations and staff development programs and develops departmental strategic plans, research and evaluations. Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs. Knowledge of Job: Has considerable knowledge of the extensive inspection practices and procedures of the department. Has extensive knowledge of federal, state and local laws, regulations and codes governing building safety and public safety. Has extensive knowledge of the departmental procedures used to perform building inspections. Has considerable knowledge of the principles of supervision, organization and administration. Has general knowledge of the principles, methods, and techniques of public administration. Is able to plan, direct and coordinate the work of subordinate employees. Is able to use common office machines. Is able to compile technical information from a variety of sources and prepare clear and concise reports. Is able to exercise considerable initiative and independent judgment in analyzing and applying standards to a variety of situations. Is able to establish and maintain effective working relationships as necessitated by work assignments. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts within department and division, and with co- workers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, city policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time- off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with city policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department. Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the department and project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the city. Interacts effectively with fellow employees, Directors of other departments, professionals and the general public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establish a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings, deadlines and events. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace. Requires a Bachelor's Degree in Architecture, Engineering, or a related field and at least 5 years of progressively responsible supervisory experience in codes management; or a related field or an equivalent combination of education and experience. A Master Trades License in Mechanical, Electrical or Plumbing/Gas Fitting or NICET III certification in fire protection preferred SPECIAL REQUIREMENTS Must obtain a certification as a Building Official, Building Maintenance Official and Non-structural Plans Examiner by the Virginia Department of Housing and Community Development within one (1) year of appointment. Certification in Federal Emergency Management Agency Independent Study (FEMA IS) 100, 200, 700, 800 is required within one (1) year of hire. A valid driver's license with an acceptable driving record. This position is considered "essential personnel" and requires attendance and work during and following natural disasters and emergency situations. Residency within the City of Portsmouth is preferred. Applicants who live within a twenty (20) mile radius of the City of Portsmouth corporate limits will be considered. Physical Requirements: Must be physically able to operate a variety of automated office machines which include computer, adding machine, calculators, copiers, facsimile machines, telephones, etc. Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary Work involves sitting most of the time, but may involve walking or standing for periods of time. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates and providing information to the public on departmental policies and regulations. Language Ability: Requires the ability to read a variety of correspondence, reports, records, forms, statistical summaries, policy manuals, etc. Requires the ability to prepare reports, correspondence, records, forms, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak before groups of people with poise, voice control and confidence. Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatical form; deal with several abstract and concrete variables. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently using Standard English. Numerical Aptitude: Requires the ability to utilize mathematical formulas, to add and subtract, multiply and divide. Must be able to utilize decimals and percentages; interpret graphs. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using automated office equipment. Manual Dexterity: Requires the ability to handle a variety of items, office equipment and inspection tools. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Does not require the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Must be adaptable to performing under minimal levels of stress when confronted with persons acting under stress. Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone or computer. AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

Chesapeake Public Library ( CPL ) has a well-established Youth and Family Services ( YFS ) department with a dynamic track record of providing quality services for children, young adults, and teens. We are looking for someone to help us deliver new and innovative programs and events while providing exemplary customer service. This position requires exemplary customer service skills. Responsibilities include: assisting with the promotion of literacy and STEM / STEAM programming; assisting and instructing customers in acquiring library cards, checking out materials, and finding print and electronic materials; providing homework help, research support, and computer assistance; delivering high-quality programming to schools and community locations; promoting CPL services and programs using approved social media; and participating in CPL system-wide committees. The weekly schedule is varied and includes day, evening and weekend hours and may also include after-hours programming. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires instruction that is sufficient for satisfactory job performance. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires a minimum of three months of related, full-time equivalent experience in public libraries or customer service-related industry or volunteerism equivalent to 6 months' part-time work experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and driving record in compliance with City Driving Standards . SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Experience working with youth. Work Schedule Schedule: Varies Including day, evening, weekend hours, and occasional after-hours programming

Are you passionate about workplace safety and energized by creating impactful training programs? The City of Hampton is seeking a dynamic Health and Safety Training Coordinator to lead, design, and deliver a wide range of health and safety training programs for both City departments and Hampton City Schools. Position Overview: As the Health and Safety Training Coordinator, you'll play a key role in developing and implementing comprehensive training programs that ensure regulatory compliance and support a culture of safety. You'll collaborate with various departments, analyze training needs, and build engaging solutions from classroom sessions to hands-on instruction across topics such as OSHA, VOSH, equipment safety, and emergency preparedness. Key Responsibilities: * Develop and conduct safety training programs in compliance with OSHA, VOSH, EPA, and NFPA. * Create site-specific training manuals and standard operating procedures. * Deliver training on a wide range of topics, including defensive driving, CPR/AED, forklift operation, and confined space safety. * Administer and maintain the learning management system (LMS), ensuring accurate training records. * Coordinate with external vendors and internal trainers to deliver specialized instruction. * Evaluate training effectiveness and update programs based on regulations and incident reports. * Lead train-the-trainer sessions and develop multimedia content for virtual and classroom environments. The purpose of the class, under limited supervision is to develop, coordinate, administer and conduct training for a comprehensive operational program for the City of Hampton and Hampton City Schools. Minimum Requirements * Requires any combination of education and experience equivalent to a Bachelor's degree in Safety, Environmental Safety, Industrial Hygiene, or a related field from an accredited college or university with major coursework in a field directly related to occupational health and safety or public sector regulatory compliance. * Two (2) years of experience in developing, writing, and managing organizational training programs, developing training material, and/or presenting training. Demonstrates progressively responsible experience in developing and managing workforce training plans. Must know what is current and relevant in the training realm. * Two (2) years of experience in training occupational health and safety programs. * One (1) year of experience in virtual learning environments. Knowledge of adult learning techniques, training design and delivery, and change management with a demonstrated ability to conduct training needs assessments. * A combination of education and experience may be considered for this position. * Must successfully pass a background check before any offer of employment or promotion. * Must possess a valid motor vehicle operator's license and must have and maintain a satisfactory driver's record based on the City of Hampton's criteria. * This position is safety sensitive and is subject to testing for alcohol and controlled substances under the City's current substance abuse policy. Additional Requirements * Two (2) years' experience working with municipal government, understanding of interdepartmental relationships experience preferred. * Experience in project management is preferred. * The incumbent may be considered "essential personnel" during city emergencies, or at the direction of the City Manager or designee, which may include long hours and unusual schedules. Click here for a complete job description. "Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement and other benefits."

GENERAL STATEMENT OF JOB Under limited supervision, this position designs and manages construction of municipal construction projects, by reviewing commercial sites and subdivision plans, and ensuring designs are structurally sound and well designed, and meet engineering, and city codes and specifications. Reports to the Assistant Director of Engineer. ESSENTIAL JOB FUNCTIONS Facilitates engineering designs by collecting and studying reports, maps, blueprints, and drawings; performs engineering calculations, such as evaluating materials, dimensions, layout and code compliance; monitors contractor's progress and makes determinations on work performance; communicates with on-site inspectors on construction projects; ensures inspection of project components and sequences, and the adherence to specifications and codes Serves as project manager on municipal construction projects for all infrastructure types including but not limited to neighborhood rehabilitation, building renovations, park facilities, schools, parking facilities, etc. for the department, including acting as a liaison to coordinate the activities of contractors retained by the city for project design and construction. Under supervision, works with engineering consulting firms on municipal construction projects; designs concrete and utility repairs; prepares cost estimates and specifications; and identifies needed property acquisitions. Assists with Hampton Roads Planning District Commission Regional Construction Standards and develops/updates city construction standards. Provides engineering information by answering questions and responds to requests; investigates citizen complaints; and recommends solutions; engages with citizen groups and businesses affected by city projects; and provides information regarding the basis for the project and project related decisions; assists citizens with reviewing and understanding proposed projects. Under supervision, prepares designs for bids; conducts bid openings and reference checks for projects; prepares approval of award letters; analyzes bids and prepares bid tabulation results; and reviews contractor's bonds and insurance. Performs other duties as assigned. Individual assignments will be determined by supervisor based on current workload and department needs. PERFORMANCE INDICATORS Knowledge of Job: Has some knowledge of the theory, principles, regulations/codes and methodologies of civil engineering design and federal, state and local regulations. Has some knowledge of roadway, utility and drainage design and infrastructure. Has some knowledge of State and local requirements for construction plans. Is able to design, review basic engineering projects. Is skilled in using computer aided design and drafting systems, GIS software and other specialized software. Is able to understand and interpret oral and written instructions. Is able to establish and maintain effective working relationships as necessitated by work assignments. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all departments, co-workers and the public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified i.e., poor communications, variance with policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department. Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and courteous relationships with department employees and managers in other departments, to project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the city. Emphasizes the importance of maintaining a positive image within the city. Interacts effectively with fellow employees, Assistant City Engineer, professionals and the public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions of time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace.EDUCATION & EXPERIENCE A Bachelor's Degree in Civil Engineering or a related field and 1 - 3 years in designing and managing municipal construction projects or any equivalent combination of education and experience which provides the required skills, knowledge and abilities. SPECIAL REQUIREMENTS Must possess a Virginia Registration Engineer-In-Training (E.I.T) certification. An acceptable general background check to include a local, state, and federal criminal history check. A valid driver's license with an acceptable driving record.MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be able demonstrate physical flexibility needed to inspect existing structures and completed construction and renovation work; must be physically able to use varied office equipment. Requires the ability to exert up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are those for Sedentary Work and may require ability to climb stairs or ladders, walk and stand on uneven or unpaved surfaces and step over or around hazards common to construction sites. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving instructions, assignments and directions from supervisor. Language Ability: Requires the ability to read program and policy manuals, blueprints, construction drawings, financial statements, City code, contracts, and prepared reports on assigned projects. Requires the ability to prepare drawings, specifications, plans sketches, contracts, estimates, correspondence, reports, and project management documentation using prescribed formats and conforming to all rules of punctuation, grammar, diction and style. Requires the ability to speak to people with poise, voice control and confidence. Intelligence: Requires the ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems; to deal with nonverbal symbolism in its most difficult phases; to deal with a variety of abstract and concrete variables; to comprehend the most abstruse classes of concepts. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently using standard English and engineering terminology. Numerical Aptitude: Requires the ability to utilize mathematical formulas. Must be able to add, subtract, multiply, and divide; to determine percentages; to calculate interest, profit and loss, proportions, etc.; and to perform calculations involving variables, formulas, square roots and polynomials. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using a variety of office equipment. Manual Dexterity: Requires the ability to handle a variety of items, such as office equipment. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Requires the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under high levels of stress and when confronted with persons acting under stress (emergency situations). Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone. AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTSThe City of Portsmouth is an Equal Opportunity Employer. ADA requires the city to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

OUT -OF- STATE EXPERIENCED LAW ENFORCEMENT OFFICER HIRING PROCESS . Ready to Make a Move to Virginia? Join The Chesapeake Police Department! Are you a dedicated state or local law enforcement officer in the United States seeking a new chapter in your career? Look no further than our team in Chesapeake, Virginia, where you can seamlessly transition through our exclusive 8-week “relaxed atmosphere” training program. Become a Chesapeake Police Officer and begin a fulfilling journey of service and growth with us. Accelerate Your Career with Ease: At the Chesapeake Police Department, we understand the importance of a smooth transition. That's why we offer a streamlined 8-week training program tailored specifically for experienced law enforcement officers like you. Enjoy a relaxed atmosphere as you undergo comprehensive training, all while being paid with no tuition costs. Unlock Boundless Opportunities: Joining our team opens doors to endless possibilities for personal and professional development. As an experienced law enforcement officer, you bring a wealth of knowledge and skills that enrich our agency. At the Chesapeake Police Department, you'll be part of a community dedicated to serving and protecting with integrity and compassion. Why Choose Us: Diverse Responsibilities: From safeguarding life and property to investigating crimes, our officers engage in a wide range of meaningful duties that contribute to the safety and well-being of our community. Explore over 30 specialty assignments! Comprehensive Training: Our Chesapeake Law Enforcement Training Academy offers paid training and a wealth of resources to ensure you're fully prepared to excel in your role. Benefit from in-house and out-of-town paid training opportunities. Supportive Environment: We foster an inclusive and supportive environment where everyone's unique backgrounds and perspectives are valued. We believe that diversity strengthens our team and enhances our ability to serve the community effectively. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. Our scheduling options and commitment to employee well-being ensure you have time to recharge and enjoy life outside of work. Your Role in Chesapeake: As a Chesapeake Police Officer, your mission is clear - protect life and property, enforce laws, and investigate crime. You are the guardian of justice, operating under general supervision with the autonomy to make crucial decisions. This role is not just a job; it's a calling that requires dedication to a 24-hour service, ensuring the safety and security of our community around the clock. TYPICAL TASKS : Conducts routine patrols in residential and business areas; maintains contact with businesses and residents to establish good relations. Responds to calls for police service and responds to crimes, domestic disputes, disturbances, disputes among neighbors, juveniles, or other incidents; apprehends law breakers as necessary; conducts follow-up investigations of crimes and other incidents, conducts surveillance of areas for suspected or potential criminal activity. Provides information and/or assistance to the public, informing citizens of services in the community, or providing referrals to other city, county, or state agencies. Maintains the peace and safety of the community by quelling public disturbances and maintaining order at group functions. Provides for the safe and convenient flow of traffic and pedestrians within the community, investigates traffic accidents, enforces traffic violations, promotes vehicular and pedestrian safety, reports unsafe road conditions, and conducts DUI or other investigations. Issues civil or legal documents such as traffic citations; prepares written reports, forms, and other documents as required; may testifies in civil and criminal court proceedings or give depositions. Provides specialized police service when trained and assigned such as K-9, Bicycle Patrol, Motorcycle Patrol, or other. May perform administrative or specialized functions when trained and assigned such as administrative support services, property and evidence, field and firearms training, public information, athletics, or other. Performs other related duties as assigned. BENEFITS : Take-Home Vehicle for Personal and Official Use Uniforms and Equipment Provided Free 24/7 Access to 7 Private Chesapeake PD Gyms Paid Specialized Training Opportunities (in-house and out-of-town) Paid Annual Leave (up to 37 days per year) Paid Sick Leave (up to 12 days per year) Paid Military Leave (up to 21 days per year) Funeral Leave (up to 3 days for the death of certain family members) Family and Medical Leave (time off for the birth or adoption of a child, a serious health condition, or to care for a family member with a serious health condition.) The City observes the same paid holidays and additional time off as the State of Virginia. Health and Wellness Incentives Tuition Reimbursement Program Virginia Retirement System Plan Deferred Compensation Life Insurance Disability Insurance Long-Term Care Insurance Health Insurance Dental Insurance Vision Insurance Dependent Care Flexible Spending Account Medical Care Flexible Spending Account Health Savings Account Legal Service Plan Additional Optional Life Insurance Additional Optional Long-Term Care Insurance All City Employee Benefits Join Our Team Today: Ready to take the next step in your law enforcement journey? Join the Chesapeake Police Department and become part of a team where your experience is valued and your growth is nurtured. Apply now and begin a fulfilling career dedicated to serving our community with pride and professionalism. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a high school diploma or GED and successful completion of the Chesapeake Police Academy, another acceptable Police Academy, or comparable training. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and driving record in compliance with the City Driving Standards . Special skills or equipment certification will be required. SPECIAL REQUIREMENTS : This job classification provides service to the community on a 24-hour basis. To accommodate the 24-hour service, this job classification is required to work rotating schedules, which include working weekends and holidays, and may involve work over regularly scheduled hours when required by operational necessity. Must be a United States citizen Must be at least 21 years of age When coming from outside of Virginia, law enforcement officers must meet the minimum training standards as outlined in the Compulsory Minimum Training Standards and Performance Outcomes . Training exemptions are reviewed and determined on a case-by case basis. Must have at least 3 years/36 months continuous law enforcement experience commensurate with those of a Virginia law enforcement officer (i.e. respond to calls for service, take reports of crime, conduct traffic stops, issue summons, make arrests). Must currently be serving as a state or local Law Enforcement Officer. Must be in good standing with curent / former employers. Must meet all requirements of 15.2-1705 Code of Virginia. Must submit valid certifications, training records, and other requested documents. AUTOMATIC DISQUALIFYING FACTORS : Disqualification factors from the date of the application include, but are not limited to, the following: Convicted of, plead guilty to, or no contest to any felony. Convicted of, plead guilty to, or no contest to a misdemeanor involving acts of moral turpitude (lying, cheating, and stealing). Convicted of, plead guilty to, or no contest to a misdemeanor sex offense. Convicted of, plead guilty to, or no contest to domestic assault. Conviction of possession, manufacture, and/or distribution of illegal drugs, excluding possession of marijuana or any cannabis derivative. Use of Cocaine, LSD , PCP , or any type of hallucinogenic drug in the last five years. (Subject to ADA guidlines) Dishonorable discharge, Bad conduct/Misconduct discharge, and Other than Honorable discharges from military service. General and Uncharacterized discharges from military service will be evaluated on a case-by-case basis. Untruthfulness or the withholding of pertinent information during any phase of the application process (e.g. application, interview, paperwork). Cheating on any examination or testing associated with the process. . An acceptable driving record is determined as the following: No more than two convictions involving any moving violation within the last twelve months. No violations or convictions that indicate the valid driver's license is/was denied, suspended or revoked during the past two years for any reason other than failure to pay fines or other non-drug or alcohol related administrative reason(s). No drug or alcohol related driving convictions within the past three years. No more than one conviction of reckless driving or driving 20 or more miles over the speed limit within the past three years. Convictions which are so egregious that they could be deemed negligent in the City's duties to the public may be addressed separately through the City's Disciplinary Policy or may result in disqualification of an applicant, intern, or volunteer. The date of conviction and anticipated date of hire will be used when determining eligibility under this policy. Preferred Qualifications Full-service uniform patrol experience. Empathy and Sensitivity: Ability to empathize and connect with individuals from diverse backgrounds, fostering trust and understanding in challenging situations. Effective Communicator: Exceptional communication skills, including active listening and clear articulation, enabling positive interactions with diverse community members and fostering trust and collaboration within the team. Community Engagement: Prior experience or involvement in community engagement initiatives, outreach programs, or volunteer work. Professional Development: Eagerness to engage in ongoing professional development opportunities focused on providing fair and impartial police services. Collaborative Team Player: Strong interpersonal skills and a collaborative spirit, contributing positively to a diverse team environment. Physical Fitness: Willing to maintain physical fitness and stamina, ensuring the ability to effectively perform law enforcement duties and maintain safety for oneself and others, regardless of gender. Work Schedule Shift Work / Schedule Varies The Academy Schedule Typically Monday through Friday from 7:45 am to 4:15 pm (Varies) Uniform Patrol Shifts (Varies) Day Shift: 7:00 am to 5:00 pm Power Shift: 12:00 pm to 10:00 pm Evening Shift: 3:00 pm to 1:00 am Midnight Shift: 10:00 pm - 8:00 am

DoD SkillBridge *Active Duty Military Only - Internships all positions This opportunity is unique to active duty US Military Service members with approval to participate in a DoD SkillBridge program. DoD SkillBridge offerings can be based on ANY open role within the company, given appropriate experience, interest, availability, and capacity to train. Current opportunities are available in our Police, Dispatch Center, and Sheriff's Office. Other departments may be able to place SkillBridge candidates based on availability. Specifics of the internship opportunities in each department are based on the experience and skill set of each candidate. Opportunities are on a first come first serve basis . Work Schedule Hours will vary upon department

GENERAL STATEMENT OF JOB The position works in partnership with other staff in the Assessor's Office. This position performs technical work appraising land and buildings at fair market value within the City of Portsmouth. Position reports to the Assessor and Deputy Assessor and Supervisors. ESSENTIAL JOB FUNCTIONS Responsibilities include a level of work above that of entry level. Assessing Residential property and willingness and ability to learn the assessment of more complex property within the city. Responsible for recordation analysis and data entry for accurate assessment data. Position also requires work out of the office through physical inspection/review, meetings with property owners (as needed), conducting periodic inspections, photographing, sketching, and analyzing through review of records, GIS, pictometry, sales studies, and market data. Also responsible for maintaining and updating Property records, data, and parcel(s) processing accurately in Assessor's electronic database system. The Appraiser is part of The Appraisal Team which falls under The Management Team. The Management Team is the head of the Assessor's Office and leads the Appraisal, Clerical and Analytical Teams. It consists of the Assessor, Deputy Assessor, and the Supervisors. The organization chart is reviewed biannually, or upon the hiring of new staff. Expectations also include all those as applied by the Department of Human Resources, and as needed per the Assessor's determination, as the business environment/requirement may change. PERFORMANCE INDICATORS Knowledge of Job: This position reports to the Assessor and Deputy Assessor and staff Appraisal Supervisors and works in partnership with other staff in the Assessor's Office. Ability to communicate well with others, including the public, both in writing and verbally. Candidate also works on assignments autonomously and should be self-sufficient and self-motivated while adhering to protocol and guidelines of The Office. Position is also an interactive and interdisciplinary role, so must be able to gracefully receive criticism and feedback about the work performed, suggestions, changes, and updates to the position/requirements. Successful performance in the position will expand the Office's mission by providing knowledgeable, courteous, efficient and professional execution of duties. Also requires helping the Office and other Departments with which the Assessor's Office interacts, and citizens, property owners, and other affiliated personnel, while understanding that the position also requires the ability to perform professionally and calmly when confronted with stressful moments and/or stressful persons. Position responsibilities and requirements also include all those as applied by the Department of Human Resources and as needed per the Assessor's determination as the business environment/requirement may change. Additional information: Position also requires adherence to City/Office work hours, sick, vacation and time off policies, understanding that proper notice must be given for planned vacations. Position provides support of co-workers responsibilities as needed. Taking calls and responding to owner inquiries as needed. Maintains high standards of accuracy in exercising duties and responsibilities. Assumes responsibility for doing assigned work and meeting deadlines. Demonstrates analytical judgement and engages immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Accepts supervisory instruction and direction and strives to meet goals and objectives established by the Office. Share knowledge with Supervisors and staff for mutual Assessor's Office benefit. Contributes in a positive manner to Office morale and brings concerns to the Assessor, Deputy Assessor and Supervisor as needed/required. Maintains cooperative and courteous relationships tactfully and effectively with co-workers and other Departments, representatives from organizations with which the Office and City interact; and the general public so as to maintain goodwill. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interactions within The Office, and with co-workers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with Assessor's Office directives, city policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to Office policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Inquires for further understanding on instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with Office policy or procedures, etc. Offers suggestions and recommendations to the Office Management Team, to encourage and improve cooperation between all staff persons within the Office. Relationships with Others: Shares knowledge with supervisors and staff for mutual and Office benefit. Contributes to maintaining high morale among all Office employees. Develops and maintains cooperative and courteous relationships with Office employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the Office and project a good Office image. Under the supervision and upon the authority of The City Assessor, tactfully and effectively handles requests, suggestions and concerns from other departments and persons in order to maintain good will within the city. Interacts effectively with fellow employees, City Assessor, Deputy Assessor, staff professionals and the general public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establish a personal schedule accordingly. Attends meetings and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings, deadlines and events. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the City Assessor and general city expectations and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace. EDUCATION & EXPERIENCE Completion of Associates Degree. Bachelor's Degree preferred with 2-4 years' experience in similar field/position. Minimum of at least 2 years in a similar role with comparable responsibilities and goals. Background in and experience with assessment of Residential property and willingness and ability to learn the assessment of more complex property within the city, and improvement valuation. SPECIAL REQUIREMENTS An acceptable general background check to include a local and state criminal history check. A valid driver's license with an acceptable driving record. All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Attention to detail is a must. You must be an excellent writer, someone who understands how to frame a message in a clear, concise, and compelling way. Prepare and present data as needed for all types of meetings as associated with the functions of The Assessor's Office whether internal to the Assessor's Office or with other City Departments/entities as needed/required. You must also understand the mechanics of efficient, effective and accurate recordation and data process/updates as well as ability to compare and/or analyze readily observable, functional, structural or compositional characteristics of real property data. Ability to communicate effectively and efficiently in a variety of technical and professional areas including Microsoft applications (word, excel, etc.), Adobe PDF, etc., mapping, real estate, tax terminology, deeds, surveys, plats, etc. Ability to handle correspondence, prepare and update ownership records, and interpret all pertinent data related to ownership and land records. Must be able to operate typical office equipment. An ideal candidate would have an expanded knowledge of construction costs, building materials and land valuation both historical and real-time analysis, ability to read, understand and interpret building plans and specifications, site data and all associated applications of Real Property data. Ability to conduct meetings with owners and appear as needed for Informal Hearings and Board of Equalization sessions. Reviews Building Permits and Inspection Reports from other Departments and inspect the property, as allowed, for changes and updates the Assessor's Real Estate system for accuracy. Understands Permits and Inspection Documents and must be able to accurately update Property Records Cards. Please Note: Incumbent can only advise, conduct or participate in real estate activities within the City of Portsmouth within the scope of their employment. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of automated office machines which include computer, adding machine, calculators, copiers, facsimile machines, telephones, etc. Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary Work involves sitting most of the time, but may involve walking or standing for periods of time. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates or assistants. Language Ability: Requires the ability to read a variety of correspondence, land records, reports, records, forms, statistical summaries, policy manuals, etc. Requires the ability to prepare reports, correspondence, records, forms, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak before groups of people with poise, voice control and confidence. Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatical form; deal with several abstract and concrete variables. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently using Standard English. Numerical Aptitude: Requires the ability to utilize mathematical formulas, to add and subtract, multiply and divide. Must be able to utilize decimals and percentages; interpret graphs. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using automated office equipment. Manual Dexterity: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Does not require the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal levels of stress when confronted with persons acting under stress. Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification. FLSA STATUS: Non-Exempt EEO Cat: 3

The Department of Development and Permits is seeking motivated volunteers to be apart of our Sign Sweeper Program to remove and dispose of illegal signs within the City's right-of-way and medians. That is why we need YOU to help us cover city streets and remove signs placed in the ground on wires or wooden stakes. Temporary signs are visible clutter and are a safety distraction to drivers. We understand and appreciate everyone's different quantities of available time and recognize every single sign removed is a significant contribution to our department's mission. If you are committed to keeping one intersection clear, you are appreciated! Training is available in person or via email. Official sign sweeper certification cards along with safety vests, and wire cutters will be provided. We hope to work with you in the future to keep Chesapeake beautiful! For more information, please Click on the LINK to view our flyer. Required Qualifications Once you have been notified by the department that you have been accepted into the program, v olunteers will be required to review the Sign Sweeper Certified Training Guide which can be done via email or in-person at City Hall. Once reviewed, they will need tosign the Sign Sweeper Agreement and will then be sent their Official Sign Sweeper Certification Card. Work Schedule Flexible Hours

The City of Chesapeake Public Works Department is seeking a qualified candidate for the position of Tradeshelper in our Facilities Maintenance Division. The Facilities Maintenance Division is responsible for maintenance, repair, major renovation and energy maintenance in existing buildings and facilities. This position provides various types of assistance to Facility Maintenance Technicians and Coordinators. This includes assisting with all types of maintenance and repairs at City facilities, acting as a safety observer, delivering parts/equipment to repair shops, making parts runs for jobs, cleaning maintenance and mechanical spaces, etc. The position is also expected to attend training as directed to become qualified for Facilities Maintenance Technician I positions. The ideal candidate is one who is knowledgeable in the general and building maintenance trade; knowledgeable of various hand tools and safety regulations; hard working and dependable; good communication skills; and enjoys working alongside lead technicians in performing repairs throughout the City of Chesapeake. If you would like to be a part of the Facilities Maintenance Division, then we would like to meet and discuss your qualifications for this position. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires completion of 10th grade in high school. High school diploma, GED or specialized vocational training is preferred. EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this class requires one month of vocational training or a minimum of three months of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. Special certifications may be required based on department and assignment. SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Preferred Qualifications

Chesapeake Juvenile Services is an organization of well trained professionals; dedicated to the positive development of youth, while simultaneously modeling positive behaviors and teaching them to value themselves, their families and their communities which will assist them in experiencing success in life by making appropriate decisions. In order to completely fulfill this vision, developing services within the community is a vital component. With this in mind, Chesapeake Juvenile Services developed an active Virtual Mentoring program for our Residents. Although Mentors are never relied upon to provide basic services to our residents, their services are utilized to augment existing programming with normally unavailable resources. These serve to expose our residents to new horizon of thought, culture recreation, and spiritual matters which they previously may not have experienced nor subsequently would. Many people volunteer with the City of Chesapeake for a myriad of different reasons. Many people feel a distinct calling to give back to their community and take great pride in the City of Chesapeake. These individuals give of their time unselfishly to make their city a better place for their family and future generations. Many volunteer as a way to better their community, while others view volunteerism as a way to better themselves. There are many who opt to volunteer in a certain capacity to explore future career goals or possible changes, while others look for on-the-job experience. Whatever your motivation, the City of Chesapeake has a wonderful Volunteer opportunity just waiting for you! We invite you to join our team and partner with us to work towards making Chesapeake “The City that Cares.” Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : none SPECIAL CERTIFICATIONS AND LICENSES : Requires Handle With Care, CPR , and First Aid certifications within 45 days of hire. EXPERIENCE REQUIREMENT : This volunteer assignment requires a minimum of six months of related, full-time equivalent experience. Preferred Qualifications Requires an acceptable background check. Work Schedule Monday - Friday Flexible Hours

The City of Chesapeake is seeking a motivated and detail-oriented Water Meter Technician Crew Leader to lead a high-performing team in a fast-paced, field-based environment. This role is ideal for a hands-on leader who thrives on organization, problem-solving, and keeping operations running smoothly. Key Responsibilities * Lead and supervise a team of approximately 9 Water Meter Technicians * Ensure accurate and timely meter readings to support the City's billing process * Manage a bi-monthly reading cycle (55-58 days) and adjust staffing as needed * Plan, assign, and load daily routes using handheld devices and routing software * Conduct field audits and upload audit data for billing processing * Perform meter readings in the field when necessary * Assign small teams (2-3 technicians) based on strengths and workload * Oversee City-issued vehicles and ensure proper maintenance and cleanliness * Monitor employee vehicle upkeep and compliance * Handle performance management, documentation, and disciplinary actions as needed * Post vacancies, screen candidates, conduct interviews, and complete onboarding tasks What We're Looking For * Strong leadership and organizational skills * Ability to manage multiple priorities and deadlines * Adaptability to changing conditions (weather, holidays, staffing needs) * Detail-oriented, patient, and team-focused mindset * Comfortable working both in the office and in the field If you enjoy leading others, staying organized, and making a direct impact on essential City services, this position offers a rewarding opportunity to do just that. Schedule & Work Conditions * Occasional mandatory or voluntary Saturdays, based on operational needs * Some holidays may be voluntary * Work schedules are determined by the General Supervisor with input from the Crew Leader Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires high school diploma or GED. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of one year of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance City Driving Standards. A Commercial Driver's License (CDL) may be required. Special skills or equipment certification may also be required. SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Preferred Qualifications Experience with MVRS and Temetra routing software, and handheld devices. Experience with reading water meters. Experience with managing and coordinating a team of several persons. Experience with hand tools. Experience with windows 11, Word, and similar software.

The City of Chesapeake's Department of Information Technology Enterprise Operations Program is searching for an IT Client Success Team Lead to ensure successful IT customer/client experiences across the full virtual and physical endpoint computing platform while exemplifying the Chesapeake CARES standards in a technical IT customer support team leadership role. Chesapeake is the City that CARES . We are Virginia's second largest City, but we purposefully retain our small town feel and our connection to our community. We serve our community and our teammates [internal IT customers] through Courteousness, Attentiveness, Responsiveness, Empowerment and Stewardship. The virtual and physical endpoint computing platform includes all customer-facing IT equipment including virtual and physical desktops, laptops, print devices, mobile devices, audio visual solutions, and telephones. In this technical leadership role, the IT Client Success Team Lead will oversee and lead the IT Client Technology Team's day-to-day operations, providing comprehensive IT customer service support from level zero 0 through level three 3 in a diverse, modern, and matrixed environment consisting of virtual desktop infrastructure, 3,500 physical desktop computing workstations, 1,000 print devices, dozens of audio video locations, and telephony solutions for mobile, virtual, and physical phones. The incumbent will take ownership of IT client success via IT customer service tickets, continual improvement opportunities, ensuring timely refresh cycles for the City's IT desktop computing equipment, meeting or exceeding the expectations regarding performance against SLA's and KPI's, and building and maintaining strong relationships with IT clients and other IT Teams. A primary objective in this role is to guarantee City IT customers have successful experiences across the full endpoint computing platform on a continual basis. Collaboration will be the key as this incumbent works cross-functionally with other IT Teams, advocating for the needs of our IT clients. The IT Client Success Team Lead will be a driver of future technologies and change across the endpoint computing platform via continual service improvement towards successful IT client experiences. The IT Client Success Team Lead will have a strong background in virtual and physical desktop support, ITSM Service Desk ticketing platforms, desktop technologies to include monthly patching and refresh cycles, endpoint support (including print, mobile, AV, and telephony), and IT inventory awareness. This person should have a unique blend of technical expertise, strategic thinking, and people management skills. We are looking for a champion of change who will utilize tools and techniques geared towards creating and maintaining IT client success across the full endpoint computing platform. This technical hands-on position involves supervising and leading technical staff while fostering a culture of continuous improvement. The IT Client Success Team Lead will have the following minimal qualifications: Demonstrated experience leading and guiding staff responsible for IT customer support, ensuring high performance in technical and service-oriented functions for an end-user community. Proven ability to lead teams that deliver reliable, responsive support and drive a culture of continuous improvement and client satisfaction. 6 years' experience directly or indirectly leading an IT customer service support team with technical responsibilities in support of an end-user/client community. In lieu of the team lead requirement, the incumbent can have 6 years' experience relating to two (2) of the following IT arenas: Virtual desktop infrastructure, IT customer service, IT physical desktop support up to level 3, IT Service Desk ticketing systems, IT computing refreshes and the cycle thereof, IT endpoint support technologies, IT mobile devices, IT print, audio visual solutions, IT remote support technologies, IT change, IT cross-functional matrixed environments, or IT continual improvements. Experience providing IT client successes relating to two (2) of the following arenas within the endpoint computing platform: endpoint refresh/improvement, break/fix, technology deployment, meeting a business need, root cause analysis, cross-functional IT activity, new installations, or leveraging reports for improvement. Experience using an IT Service Desk ticketing system to include ticket management from cradle to grave, reporting, prompting the use of ticketing system, and the improvement of the ticketing system via the IT customer service lifecycle in partnership with other IT Teams. Experience with hardware and software inventory management to include warranties and working with other IT Teams and vendors in a matrixed environment. Experience working in and understanding a complex, matrixed IT environment with IT cross-functional awareness and how the IT platform supports the functional business needs. Experience with IT reporting in relation to performance, dashboards, and demonstrating client success. IT Fundamentals, A+, Service Desk, or IT support certifications preferred. This position will have to complete a general and Public Safety City of Chesapeake finger-print based background check. The Department of Information Technology provides ongoing training on current trends and emerging technologies, helping you become an even better tech! In addition, as a City of Chesapeake employee, you are also eligible for a competitive benefits package . Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to a bachelor's degree in computer science, information systems, engineering, or a closely related field. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this job class requires a minimum of six years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . IT Fundamentals, A+ Service Desk or IT support certifications preferred. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications 4-6 Years in an IT-related field 2-3 Years experience relating to IT inventory of software and hardware and lifecycle management. 2-3 years experience working in Public Sector IT environment. Work Schedule Monday - Friday 8:00am - 5:00pm. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies.