Service Representative jobs at City of Pasadena - 239 jobs
County Veterans Service Officer - Department of Disability and Aging Services (DAS) - San Francisco Human Services Agency (0922) (162457)
City and County of San Francisco 3.0
San Francisco, CA jobs
Exam Type: Permanent Exempt (PEX)
This is a Permanent Exempt (PEX) position. This position is excluded by the Charter from the competitive civil service examination process and incumbents are considered “at will” and shall serve at the discretion of the Appointing Officer.
Application Opening - January 8, 2026
Application Deadline - January 23, 2026
Compensation: $136,604 - $174,408 Yearly; ********************************************* Code=0922&set Id=COMMN
List ID: PEX-0922-162457; RTF0150639-01125484
At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities.
From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.
OUR COMMITMENT TO RACIAL EQUITY
As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.
Job Description
The County Veterans Service Officer oversees all operations and activities of the County Veterans Service Office (CVSO). This role involves developing and implementing CVSO policies, goals, and objectives, while ensuring compliance with applicable laws, ordinances, and regulations. The County Veterans Service Officer prepares reports for Department Heads, Boards, and Commissions and leads a team of Veterans Claims Representatives, who assist veterans and their dependents in securing benefits and services through interviews and counseling.
This position requires strong leadership and relationship building ability, as well as excellent critical thinking and analytical skills. In addition, the ideal candidate must possess excellent communication and negotiation skills and the ability to build relationships with internal and external stakeholders; must be able to lead and coordinate people who work across multiple disciplines within and outside unit boundaries; must coordinate budget preparation, monitoring of expenditures and financial reporting for the CVSO.
Essential duties and functions:
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.
Oversee CVSO staff assignments and service levels to achieve the office's goals and objectives and guide the identification of service improvements to meet veterans' needs.
Develop and manage the CVSO budget, including preparing budget requests and forecasts, as well as monitoring and approving expenditures.
Manage resource allocation and service levels to address veterans' needs, including benefits and programs related to education, disability pensions, employment, loans, life insurance, hospitalization, and burial entitlements.
Oversee organizational changes and provide guidance to office staff.
Review, analyze, and interpret regulations and proposed legislation for existing and new programs/benefits, and communicate relevant information to staff.
Develop strategies and oversee program outreach and service delivery to homeless veterans, student veterans, and veterans with disabilities at off-site locations.
Analyze projections of county recipients in federal and state veterans' programs and estimate annual county receipts from these agencies related to veterans' benefits.
Serve as a liaison between executive management, veterans' organizations (at county, district, and state levels), staff, and volunteers; provide information on federal and state programs and services to Boards and Commissions.
Collaborate with the Agency's public information officer and veteran's advocacy groups to address media inquiries about current rules, regulations, changes, and trends in veterans' benefits.
Provide any other veterans-related services as requested by the Board of Supervisors.
Administer Veterans' aid in accordance with the Military and Veterans Code.
Investigate all claims, applications, or request for aid within the area of responsibility.
Qualifications
1. Education: Possession of a baccalaureate degree from an accredited college or university;
AND
2. Experience: Three (3) years of verifiable experience working in a federal, state, county, non-profit assisting veterans to identify and obtain benefits, and/or making referrals to obtain benefits; AND
3. Veteran status as defined in the California Military and Veterans Code (MVC), section 980.
Note: Accreditation by the California Department of Veteran Affairs (pursuant to Title 38, code of Federal Regulations, 14.629) must be obtained within six (6) months of employment.
Substitution for Education: Additional experience as described above may be substituted for the required degree on a year for year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.
Substitution for Experience: Possession of a Juris Doctorate (JD) or Master's degree may substitute for one (1) of the required experience.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Verification of Education and Experience:
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at *******************************************************
Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Selection Procedures
The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to the interview.
Note:
Applicants who meet the minimum qualifications are not guaranteed to advance through all the steps in the selection process.
Additional Information
Additional Information Regarding Employment with the City and County of San Francisco
Information About The Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Right to Work
Copies of Application Documents
Diversity Statement
Where to Apply
All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit *********************** to begin your application process.
Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.
Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.
Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Miguel Campos, by telephone at ************** or by email at [email protected].
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
$136.6k-174.4k yearly 3d ago
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Public Service Officer
Parkland 3.8
Dallas, TX jobs
Compensation: $42,600 - $63,700 Per year (Based on experience) PRIMARY PURPOSE Patrols, monitors, and provides simple security services consistent with departmental policy, while assisting patients, visitors, and staff to help ensure that Dallas County Hospital District's buildings, campuses and assets are safe and secure.
MINIMUM SPECIFICATIONS
Education
High School Diploma or GED.
Experience
None.
Equivalent Education and/or Experience
None.
Certification/Registration/Licensure
Must have a valid Texas Class C Driver License.
Required Tests for Placement
Employees in this job who were hired on or before 03/29/14 are exempt from requirement to take/pass the typing test and physical agility assessment.
Skills or Special Abilities - Must be able to pass typing test with a minimum of 20 words per minute, with no more than three errors.
Must successfully pass a physical agility assessment.
Must successfully pass a pre-employment polygraph test prior to employment.
Must have effective verbal and written communication skills.
Must be able to deal with the public in a tactful and diplomatic manner.
Must be able to handle stressful and possible crisis situations.
May be subject to further written and/or oral pre-assignment testing.
Responsibilities
1. Monitors traffic and limits access to restricted area(s), while following established policies and procedures.
2. Monitors high-risk patients in the Emergency room or other assigned area(s).
3. Drives an escort shuttle to and from parking lots and escorts patients in order to ensure the safe passage of the public and employees.
4. Maintains a positive working relationship with patients, visitors and staff to promote customer satisfaction while performing security assignments.
5. Provides instructions, and/or physical help, and performs other duties as needed to support a safe environment for patients, staff and visitors.
6. Patrols assigned area(s) to discover and report safety and security hazards, while adhering to established policies and procedures.
7. Ensures vehicle and pedestrian traffic moves smoothly within the campus.
8. Responds to service calls by following established policies and procedures.
9. Prepares accurate and timely reports consistent with internal practice and as required by law.
10. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor in support of the overall goals and mission of the District.
11. Stays abreast of the latest developments, advancements and trends in the security field by attending seminars/workshops and reading professional journals. Integrates knowledge gained into current work practices.
12. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact or govern the department. Develops effective internal controls that promote adherence to applicable state/federal laws. Seeks advice and guidance as necessary to ensure proper understanding.
13. Provides assistance in related areas and other assigned duties to maintain a safe and secure environment. Provides assistance in related areas and other assigned duties to maintain a safe and secure environment.
14. Responds to violent physical encounters using the appropriate force necessary to achieve a lawful objective at the same time maintaining professionalism.
15. Actively participates in Department training showing proficiency in defensive tactics, SAMA, ALERRT and other training as required by the department.
Questions:
Do you have High School Diploma or GED?
Do you have a valid Texas Class C Driver License?
Do you have previous law enforcement experience or security experience?
Are you currently under court-ordered supervision or probation for any offense classified above a Class B misdemeanor?
Within the past 10 years, have you been convicted of an offense classified above a Class B misdemeanor?
Have you ever been convicted of, or placed under supervision for, an offense involving family violence?
Are you currently restricted from operating a motor vehicle in the state of Texas by law or court order?
Are you currently prohibited by law or court order from owning or possessing a firearm?
Have you ever received a discharge from the U.S. Armed Forces that was classified as dishonorable?
Within the past 10 years, have you purchased, sold, or used any illegal narcotics other than marijuana?
Within the past 10 years, have you used prescription medication that was not prescribed to you?
Are you currently the subject of an internal investigation by your current employer or department?
In the past 12 months, have you received three or more citations for moving violations while driving?
Requisition ID: 979432
$42.6k-63.7k yearly 1d ago
Animal Services Officer I/II
City of Citrus Heights, Ca 3.9
Citrus Heights, CA jobs
Proposed Hiring Process: Initial Application Period: 1/06/2026 - 1/26/2026 Screening and Review: 1/27/2026 - 1/30/2026 Tentative Interviews will be held Friday February 6, 2026 Under direction, performs a variety of duties involved in the enforcement of various City and state Animal Services ordinance, regulations, and laws governing the care and keeping of livestock and wild and domestic animals in the City; investigates complaints regarding nuisance, stray, uncontrolled, dangerous, wild or diseased animals and issues appropriate citations; transports animals to City designated shelter; prepares written reports for prosecution of local ordinances and state law; provides public information and education to citizens and community groups regarding animal services; and performs other duties related to humane animal protection and control.
* Enforces applicable Animal Services codes and licensing ordinances; issues citations for violations of applicable regulations; files criminal complaints with City Attorney or District Attorney; testifies in court or administrative hearings regarding citations and disposition of complaints as necessary.
* Responds to and conducts the investigation of complaints regarding animal cruelty and abuse.
* Patrols area to capture and confine wild, stray and unlicensed animals; impounds sick, injured, stray, poisonous, dangerous, or trapped domestic and non-domestic animals; removes and disposes of dead animals from public and private properties; quarantines and disposes of animals as appropriate; transports animals.
* Investigates complaints from the public and other agencies regarding nuisance, stray, uncontrolled, dangerous, wild or diseased animals.
* Investigates animal bites, arranging for appropriate identification and quarantine.
* May perform and/or assist in the euthanasia of animals.
* Examines animal licenses for validity and issues warning notices and citations to delinquent owners; solicits payments and collects fees for animal licenses; issues receipts; maintains paper and/or electronic records.
* Works with other governmental agencies in the enforcement of Animal Services laws and regulations.
* May assist law enforcement personnel when control/capture of vicious dogs is necessary during high risk operations.
* Responds to and resolves difficult and sensitive citizen inquiries and complaints.
* Interprets laws, regulations, codes, and provisions for Animal Services staff and the general public.
* Operates and maintains a variety of animal services tools and equipment including humane traps, mobile radios, tranquilizer gun/rifle, and related animal services tools and equipment; keeps equipment and vehicle in clean and healthful condition to accept impounded animals.
* Assists in the development of new program elements and program modifications as necessary to
* meet goals and objectives; monitors and coordinates the daily operation of assigned program areas; and performs analytical work and maintains appropriate records and statistics.
* Assists in the development and implementation of Animal Services Division goals, objectives, policies and procedures.
* Provides public information and education to citizens and community groups regarding animal services policies and procedures; gives public presentations as necessary; educates the public on laws, codes, ordinances, and policies relating to the care and control of animals.
* Coordinates Animal Services activities with those of other divisions and outside agencies and organizations.
* Work scheduled and emergency overtime; be available for on-call/stand-by and call back, as required; and to change work periods and work days dependent on operational requirements of the City.
* Oversees and participates in the preparation of a variety of written reports, memoranda, and correspondence related to Animal Services activities; maintains records concerning operations and programs; prepares reports on operations and activities.
* Prepares and recommends revisions to City codes and ordinances; monitors and analyzes applicable program legislation and determines the impact of new laws and regulations.
* Prepares and presents staff reports and other correspondence as appropriate and necessary.
* Attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of Animal Services; incorporates new developments as appropriate into programs.
* Participates in the preparation and administration of the animal services program budget; submits budget recommendations; monitors expenditures.
* Performs related duties as required.
Animal Services Officer I
Knowledge of:
* Physical and behavioral characteristics of common breeds of domestic animals and symptoms of common animal diseases.
* Basic species and breed identification of a variety of animals.
* Principles and practices of animal care and first aid.
* Operations, services, and activities of Animal Services programs.
* Methods and equipment used in handing various types of small and large animals, birds, reptiles, and livestock.
* Effective customer service and public relations practices.
* Pertinent federal, state, and local laws, codes, and regulations related to animal services.
* Pertinent state and local codes, ordinances, laws, regulations governing licensing, quarantine, impounding, care, adoption, releasing and disposal of animals (domestic, exotic, wild).
* City services and organizational structure as they relate to animal services.
* Departmental Animal Services/humane treatment policies and procedures.
* Principles and procedures of record keeping.
* Principles of business letter writing and basic report preparation.
* Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
* Basic arithmetic.
* Principles and practices of work safety.
Ability to:
* Perform a variety of Animal Services activities.
* Operate a variety of Animal Services equipment in a safe and effective manner including instant release control poles, animal grasper, animal traps, raccoon/skunk boxes, animal gauntlets, snappy snares, snake tongs, dog leads, tranquilizer guns, injection equipment for humane euthanasia, and other equipment for control and capture purposes.
* Learn to assess animal behavior and make effective decisions regarding handling, capturing, or destroying the animal under stressful or emergency situations.
* Learn to identify symptoms and behavior associated with rabies and other common animal diseases.
* Safely operate assigned animal services control motor vehicle.
* Enforce Animal Services rules and regulations.
* Use independent judgment and initiative in accomplishing work assignments.
* Understand and follow oral and written instructions.
* Develop written materials related to Animal Services activities for dissemination to the public.
* Prepare clear and concise reports.
* Make simple arithmetical calculations.
* Learn to participate in the preparation and administration of assigned budgets.
* Learn to obtain information through a variety of interview techniques.
* Learn the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
* Learn to understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.
* Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
* Plan and organize work to meet changing priorities and deadlines.
* Work cooperatively with other departments, City officials, and outside agencies.
* Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on issues in area of responsibility.
* Use principles of effective office safety including use of equipment in a proper and safe manner, use of preventative personal ergonomic techniques, and maintenance of safe housekeeping in personal and common workspaces.
* Operate a personal computer with proficiency and familiarity.
* Provide high quality, economical services to the Citrus Heights community, placing emphasis on responsive customer service.
* Demonstrate a civic entrepreneurial spirit by generating new, innovative ideas and development of better methods to accomplish tasks and complete projects.
* Foster an environment that embraces diversity, integrity, trust and respect.
* Work with various cultural and ethnic groups in a tactful and effective manner.
* Communicate clearly and concisely, both orally and in writing.
* Be an integral team player, which involves flexibility, cooperation and communication.
* Establish and maintain effective working relationships with those contacted in the course of work.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience:
One year experience working in the care and handling of various species of animals.
Training:
Equivalent to completion of twelfth grade. College level coursework in animal health technology, animal husbandry, animal science or closely related field is desirable.
License or Certificate:
Possession of a valid, California driver's license.
Possession of, or ability to obtain, an approved P.C. 832 Certificate within three (3) months of hire or as determined by the employer.
Possession of a certificate of completion of Euthanasia by injection, or ability to obtain within three (3) months of hire or as determined by the employer.
Completion of Level 1 Training by the National Animal Control and Humane Officer (NACHO) Training Academy, or the equivalent is highly desirable.
Animal Services Officer II
Knowledge of - in addition to that required by Animal Services Officer I listed above:
* Procedures involved in methods and techniques of conducting and documenting field investigations, including collecting and cataloging evidence.
* Basic principles and practices of municipal budget preparation and administration.
* Advanced communication and conflict management skills.
* Effective research and report writing.
Ability to - in addition to the requirements of Animal Services Officer I listed above:
* Coordinate and direct Animal Services programs.
* Assess animal behavior and make effective decisions regarding handling, capturing, or destroying the animal under stressful or emergency situations.
* Identify symptoms and behavior associated with rabies and other common animal diseases.
* Obtain information through a variety of interview techniques.
* Appropriately interpret applicable codes, ordinances and regulations and apply interpretations to a variety of challenging, unique and difficult situations.
* Understand the organization, operation and services of the City and the Animal Services division; interpret and apply general and specific administrative and departmental policies and procedures.
* Analyze, recommend and communicate appropriate solutions to complex and/or sensitive problems; appear in court and give testimony if required.
* Maintain accurate, complete case files for hearings and court proceedings including all required documentation.
* Manage difficult customer complaints, public contacts and site visits; deal effectively, courteously and productively with angry and upset customers and members of the public.
* Assist in the development and monitoring of an assigned program budget; project, track and reconcile expenses.
* Develop and recommend goals, objectives, policies and procedures for animal services; interpret and apply administrative and department policies, laws and rules; analyze situations carefully and adopt an appropriate, effective course of action.
* Coordinate and communicate with multiple departments and outside agencies in an effective manner.
* Make presentations to community groups.
* Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit.
Experience and Training:
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience:
Two years of responsible Animal Services experience with responsibilities including the enforcement of laws and handling of various animal species, both wild and domestic.
Two years of administrative and/or supervisory experience desirable.
Training:
Equivalent to completion of twelfth grade is required.
Supplemental courses in animal health technology, animal husbandry, animal science or a closely related field is highly desirable.
License or Certificate:
Possession of a valid California driver's license.
Possession of a POST approved P.C. 832 Certificate.
Possession of a certificate of completion of Euthanasia by injection, or ability to obtain within three (3) months of hire or as determined by the employer.
Completion of Level I Training by the National Animal Control and Humane Officer (NACHO) Training Academy, or the equivalent.
Completion of Level II Training by the National Animal Control and Humane Officer (NACHO) Training Academy, or the equivalent is highly desirable.Environment
Work is performed mainly in a field environment requiring travel from site to site with exposure to hot and cold temperatures, inclement weather conditions, a variety of domestic and wild animals, infectious animal diseases, animal wastes, animal bites, and allergens.
Physical
Primary functions require sufficient physical ability and mobility to travel to various locations, exert physical strength to gain and maintain control of large and often aggressive animals; lift and/or carry objects up to 75 lbs; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach; and twist; to lift, carry, push and/or pull moderate to have amounts of weight; to safely operate assigned equipment and motor vehicle; to operate office equipment including use of a computer keyboard, and to verbally communicate to exchange information.
Vision - ability to see, with or without accommodation, in the normal range.
Hearing - ability hear, with or without accommodation, in the normal range.
Working Conditions
May require irregular work shifts including evening, weekend and holiday shift assignments.
May require wearing of department approved uniform and related equipment in performance of duties.
May require on call and/or standby duty. May be required to work scheduled or emergency overtime hours.
$47k-64k yearly est. 5d ago
Customer Service Advisor
The Wichita Falls 4.0
Wichita Falls, TX jobs
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Wichita Falls Ford . We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Paid Time Off
Health, Dental, and Vision Insurance
401k (direct deposit)
Paid Holidays
Growth opportunities
Paid training
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Having 1+ year of experience in the automotive industry
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor
Wichita Falls Ford 4.0
Wichita Falls, TX jobs
Job Description
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Wichita Falls Ford . We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Paid Time Off
Health, Dental, and Vision Insurance
401k (direct deposit)
Paid Holidays
Growth opportunities
Paid training
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Having 1+ year of experience in the automotive industry
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-32k yearly est. 32d ago
Call Center Representative/IESBDC (UEC)
CSU Careers 3.8
San Bernardino, CA jobs
About University Enterprises Corporation at CSUSB
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University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.
Position Summary
Temporary, Past Time, Non-Benefitted position through 12/31/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).
Salary: $16.50-$18.00 per hour.
Location: Main office locations either Temecula or Riverside. Additional onsite assistance will be required as needed for training outreach offices and conferences within the counties.
Work Schedule
19 hours per week. Typically Monday through Friday within the hours of 8:00AM to 5:00PM. Some nights and weekends may be required.
First Review Deadline
This position will remain open until filled.
Typical Activities
Under minimal supervision of the Director, the Call Center Representative will work independently to:
• Maintain MIS and EDMIS System and act as technical support for Centers • Respond swiftly and courteously to all potential customer phone inquiries • Conducting inbound and outbound customer service calls • Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients • Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests. • Documenting details of all calls and customer interactions • Rescheduling or canceling meetings in a timeous manner. • Collaborate with the intake manager and other team members to improve customer service and handle high call volumes • Collect pertinent information from clients such as addresses, phone numbers, business status information and demographics • Responds to 30-50 calls per day • Educate clients on programs and other service offerings • Managing multiple systems and programs simultaneously • Other duties as assigned. Some regional travel required.
Minimum Qualifications
Education: High School Diploma.
Experience: 1 Year General Office Experience.
Other:
Good written and oral communication.
Ability to learn new program and service offerings quickly and discuss options and features in detail.
Ability to independently handle multiple work unit priorities and projects.
Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
EQUAL OPPORTUNITY EMPLOYER
University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.
To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm.
As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589.
EEO AA Policy Statement
Employment of Individuals with Disabilities and Protected Veterans
Supplemental Information
UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.
$16.5-18 hourly 60d+ ago
Public Services Officer
City of Santa Monica, Ca 4.1
Santa Monica, CA jobs
Join the Santa Monica Police Department as a Public Services Officer (PSO)! Looking for a meaningful career, great pay, and excellent benefits? The Santa Monica Police Department is hiring Public Services Officers. A key role supporting public safety and serving our community.
Why Apply?
* Make a difference through daily public interaction and community support
* Work in Santa Monica, a vibrant, diverse coastal city
* Competitive salary & benefits with long-term career growth
* Be part of a respected, community-focused police department
If you have recent paid experience involving public contact and enjoy helping people, this role may be a great fit.
Below is what you can potentially be making annually at Step 1 and Step 5 of the Public Services Officer salary range.
Salary and Benefits Breakdown
Step (1)
Top Step (5)
Annual Base Salary
$65,736
$81,156
Education
$1,315/annual
2% - Bachelor's degree 1% - Associate's degree
$1,623/annual
2% - Bachelor's degree 1% - Associate's degree
Bilingual Pay
$1,800/annual (for Spanish, $69.23 paid bi-weekly)
$600/annual (for non-Spanish, $23.08 paid bi-weekly)
$1,800/annual (for Spanish, $69.23 paid bi-weekly)
$600/annual (for non-Spanish, $23.08 paid bi-weekly)
Uniform Allowance
$910/annual ($35 paid bi-weekly)
$910/annual ($35 paid bi-weekly)
Bio-Hazard & Safety Pay
$1,950/annual ($75 paid bi-weekly)
$1,950/annual ($75 paid bi-weekly)
Total
$71,711
$87,439
Additional Compensation Opportunities:
Other incentives not included in total above: Fully-paid Medical Insurance Premiums, Wellness Benefit of $100 annual, Paid Winter Closure, Overtime, Shift Differentials, Call Back Pay, Filming Assignment, Cost of Living Adjustments (COLA), Holiday Pay (13 Holiday Pay plus 3 non-cashable), Military Leave, Paid Parental Leave, Personal Leave, Family Leave, Bereavement Leave, Sick Leave Buy Back, Vacation Cash-Out, Employee Parking, City Paid Deferred Compensation, Tuition Reimbursement, Training/Professional Development.
PLEASE REVIEW THE IMPORTANT INFORMATION BELOW:
The job posting will remain open on a continuous basis. However, the initial cutoff for screening applications is 11:59 PM on January 25, 2026. Applications received after this time will be reviewed in the next screening cycle. Please ensure your application is submitted by the 25th for consideration in this round.
PLEASE NOTE TEST DATES:
* Written Exam: February 18, 2026
(Application window: January 5 - January 25, 2026)
* Performance Test (Bicycle Obstacle Course): March 12, 2026
Please ensure you are available on the respective dates.
For more information about the Santa Monica Police Department, visit Join SMPD.com
Job Summary: Patrols all areas of the City, including parks, airport, beach, downtown business district, alleys, parking structures, light rail, and other City facilities by foot, bicycle, and other vehicles to provide general security services, perform facility inspections, enforce park rules, City ordinances, laws, and regulations.
Representative Duties
Patrols all areas of the City, including parks, airport, beach, downtown business district, alleys, parking structures, light rail, and other City facilities by foot, bicycle, and other vehicles to provide general security services, perform facility inspections. Enforce City municipal codes, laws, rules and regulations of areas assigned. Conducts general crowd and traffic control, reviews permits, monitors park fields and other City facilities for irregularities or unauthorized use.
Interacts with City staff regarding general operations at assigned areas, assisting with the securing of fields, parking lots, gates and unattended property, and other City facilities as designated. Monitors storage containers and releases property when properly identified. Monitors police radio calls and responds to situations as needed. Resolves non-violent disputes and minor disturbances. Performs general crowd and vehicle traffic control as directed.
Issues notices of violation, parking citations and other applicable citations, including but not limited to administrative citations to individuals in violation of municipal codes and infractions on the beach, parks, parking structures, and other areas patrolled City-wide. Writes minor non-custody reports. Utilizes noise decibel meter to test noise level. Appears in court as needed.
Follows applicable safety rules and regulations.
Reports hazardous, unsafe or irregular conditions within the patrol area.
Provides information, direction and assistance to the public and local merchants.
Responds to medical aid calls as a first responder.
Performs other related duties, as assigned.
Requirements
Knowledge, Abilities and Skills:
Knowledge of:
General security practices and patrol procedures.
Resource and referral information.
Effective customer service techniques.
Ability to:
Learn relevant park rules and regulations, municipal codes, air traffic codes, police policy and procedures, penal codes, vehicle codes, health and safety codes, and business and professional codes.
Interact and provide information and direction and to assist the public and City staff.
Learn about City attractions and services.
Make and record accurate, detailed observations.
Monitor and operate radio equipment, learn appropriate radio codes, procedures.
Use good judgment, grasp information quickly, and take appropriate action.
Work independently.
Establish and maintain effective and cooperative working relationships with City employees and the public.
Provide effective customer service.
Skill in:
Reading, writing and communicating at an appropriate level.
The use of personal computers and applicable software applications.
Working with various segments of the population in difficult situations.
Determining priority calls to police.
Determining when to elevate incident.
Riding a bicycle and operating a motor vehicle.
Performing mathematical calculations at an appropriate level.
Education, Training and Experience:
Graduation from high school or the equivalent.
One year of recent, paid related work experience involving heavy public contact.
Licenses and Certificates:
Possession of a valid Class C driver license.
Completion of a POST approved Bicycle Patrol course for non-sworn employees within six months from the date of hire.
A standard first aid certificate, CPR and POST Penal Code 832 certificates must all be obtained within the first twelve months from date of hire.
Supplemental Information
HOW TO APPLY: An on-line City application and required supplemental questions must be completed for this position. All applicants will be reviewed and only those candidates determined to be most qualified for the position on the basis of experience, training and education, as submitted will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process.
NOTE: Only permanent employees are eligible for a transfer. Employees submitting transfer applications must notify the recruitment analyst via email upon submission of their application.
SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing will consist of the following:
* Written Examination: 100%
* Performance Examination (Bicycle Obstacle Course): Pass/Fail
BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.
Medical Examination: Prior to appointment, candidates must successfully complete a thorough examination, including a drug screen, to determine if they meet the City's medical standards.
NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.
Equity & Inclusion Statement
The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.
The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!
REQUESTS FOR ACCOMMODATIONS: Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call ************** (Hearing Impaired Only).
Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination
WORKING CONDITIONS:
Work is generally performed inside and out in seasonal climate and weather conditions where noise, dust, dirt, vibrations, odors, and fuel fumes are generally encountered. Physical demands included walking, climbing, running, bending, riding a bicycle, standing for prolonged time periods and moving of objects requiring motions such as dragging, bending and carrying and lifting up to 25 lbs. May be required to work weekends, evenings, holidays, on-call and overtime. For more comprehensive information, click HERE to access the Essential Functions Job Analysis for this job classification.
The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and priority enrollment consideration at Hill & Dale Family Learning Center, Marine Park Child Development Center, and Santa Monica Early Childhood Lab School.
01
The position of Public Services Officer requires graduation from high school or the equivalent.
Do you meet this requirement?
* Yes
* No
02
The position of Public Services Officer requires possession of a valid Class C driver license.
Do you meet this requirement?
* Yes
* No
03
Describe your paid work experience involving heavy public contact and/or community involvement. Please be specific. If you do not possess this experience, please indicate N/A.
04
Describe any security or patrol paid experience you have. Include in your description whether your security/patrol work was conducted on foot, in a vehicle, and/or riding a bicycle. If you do not possess this experience, please indicate N/A.
05
Describe your work experience enforcing rules, regulations and/or safety codes. If you do not possess this experience, please indicate N/A.
06
IMPORTANT INFORMATION ABOUT THE POSITION (PLEASE READ) The following are the working conditions under which a Public Services Officer may work: a. Public Services Officers are assigned to work one of three shifts: Day Watch, Night Watch and Morning Watch, covering a twenty-four (24) hour period. b. Public Services Officers will be required to work weekends. c. Unless it is a scheduled day off, a Public Services Officer works on holidays, and are paid according to their Memorandum of Understanding. d. Public Services Officers may be called upon to work overtime to complete a daily work priority or to provide coverage during personnel changes. e. Employment with the Police Department is subject to completion of a thorough background investigation. f. There is a one year probationary period. I have read the description provided above and understand that if I am selected for this position these conditions will apply.
(Please initial)
Required Question
Employer City of Santa Monica
Address 1685 Main Street, Room 101
P.O. Box 2200
Santa Monica, California, 90401
Phone ************
Website *******************************************************
$65.7k-81.2k yearly 7d ago
Correctional Services Officer (Part-Time)
City of Santa Ana, Ca 4.7
Santa Ana, CA jobs
The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.
DEFINITION
Under general supervision of full-time staff, performs duties related to booking, monitoring and maintaining order among inmates in a direct supervision jail facility.
This part-time classification is distinguished by the need to exercise independent judgment and initiative in the performance of duties within specific areas of responsibility in a Type II jail facility that uses a "direct supervision" inmate management philosophy. Incumbents will work independently under the indirect supervision of designated full-time jail or police department personnel.
Note: CalPERS (CA PUBLIC EMPLOYEES' RETIREMENT SYSTEM) retired annuitants are not eligible for this position.
* Assists in monitoring the conduct of inmates in a variety of custodial situations within a jail facility.
* Performs inmate intake processes by searching, accepting property, checking criminal history records, booking, issuing clothing, fingerprinting and photographing inmates.
* Ensures that inmate property is recorded and safely secured.
* Escorts inmates to housing modules from attorney visits, medical visits, and inmates returning from court.
* Escorts and directs inmates to recreational, operational and rehabilitative activities; observes interaction and verbally or physically intervenes if necessary.
* Assists in ensuring that the facility is clean, well-maintained and secure.
* Monitors condition of jail facility, identifies hazards or maintenance issues and refers matters requiring attention to appropriate personnel.
* Receives, resolves or attempts to resolve complaints or requests from inmates; refers matters to supervisors.
* Completes appropriate records such as assignment logs, transfer and release paperwork, etc.
* Responds appropriately to inquiries regarding inmates.
* Receives and checks incoming and outgoing mail and correspondence.
* Observes and directs activities during inmate visits.
* Enforces jail rules and prepares written documentation concerning incidents or violations.
* Controls or assists in monitoring access to attorney rooms and visiting areas within the facility.
* Assists in processing inmates for court appearances as necessary.
* Operates department vehicle to pick up medications from local pharmacies, as needed.
* Operates manual and electronic jail security systems.
* Provides escort services for maintenance staff and other service providers within the jail facilities.
* Performs administrative tasks updating classification or housing information, serving subpoenas, processing paperwork and preparing memos and reports.
* Assists in ensuring that operations comport to applicable state and federal laws concerning the confinement and security of inmates as well as other administrative regulations, judicial rulings, and Police Department manuals, policies and regulations.
* Performs other related functions as assigned.
Sufficient training, education, and/or experience to demonstrate the skills and abilities listed below; successful completion of pre-employment process including comprehensive background investigation with no felony convictions; 18 years of age at the time of application.
Skill in: Exercising safe and effective communication skills; basic typing and computer use.
Ability to: Maintain security, control and custody of inmates; provide clear and direct instructions on rules, regulations and procedures; interact with people of varied social, economic and cultural backgrounds; develop and maintain accurate records and prepare thorough but concise reports: utilize various management information systems and automation tools to maintain and access information and electronic communications via desktop computer systems and computer networks; make decisions on effective courses of action in emergency situations; establish and maintain effective working relationships with others; work effectively under minimal supervision.
NOTE: Must possess and maintain a valid California Class C driver's license as a condition of employment.
Tattoo Policy: Tattoos shall not be visible while employees are on-duty. If you have any visible tattoos on or behind the ear, on the hands or fingers, on the neck or head that cannot be covered by a standard collared uniform shirt, you do not meet our tattoo policy and you will not be able to continue in the selection process. If you have any questions regarding the tattoo policy, please contact Background Unit Supervisor, Sergeant Daniel Baek via e-mail *******************
Candidates will be required to attend and successfully complete an eight-week correctional officer training academy. Attendance dates are to be determined.All applicants are required to complete and submit a City application form and answer the supplemental questionnaire online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.
Applications, as well as responses to the supplemental questionnaire, will be reviewed by the Human Resources Department and Police Department. A Personal History Statement and Background Investigative Questionnaire, completed by candidates prior to the end of the selection process, will also be reviewed by the Police Department. Applicants that possess the most recent and pertinent qualifications will be invited to continue in the selection process, which includes (may be administered/scored in a different order than what is listed below):
1. REACT Test: (50%) includes multiple-choice video simulations and computer administered test in which candidates must complete the following four components: a video-based human relations test, a reading test, a math test and a report writing test. Testing takes approximately 2 hours. The examination is administered by the National Testing Network. PLEASE DO NOT TAKE THE REACT EXAM UNTIL YOU RECEIVE AN E-MAIL STATING THAT YOU MEET THE MINIMUM QUALIFICATIONS. Candidates need a score of 75% or higher on the Video Section, 70% or higher on the Count Section, and 80% or higher on the Reading Section to pass this examination.
The following three selection components (#2 Physical Agility Examination, #3 Oral Interview Examination and #4 Background Review) are all consolidated inone full day of testing.
2. PHYSICAL AGILITY EXAMINATION:(Qualifying) will evaluate each applicant's physical strength, agility and endurance in the following timed components:
* 1.5 MILE RUN : The 1.5 mile run must be completed within 14 minutes to pass the City of Santa Ana physical agility test.
* 50 YARD SPRINT: Sprint on a straight track within 30 seconds.
* OBSTACLE COURSE: Complete the following: Start 15 yards back from the beginning of flight of stairs or bleacher steps, walk or jog the 15 yards, climb up 10 steps, return down the stairs and jog or run back to the original starting point within 30 seconds.
* BODY DRAG: Lift and drag 165-pound lifelike dummy 20 feet within 20 seconds.
Each of the above events are timed. Candidates must successfully complete all four events to pass the physical agility test.
Tentative 2026 CO PAT Dates: 02/19/26, 03/12/26, 04/23/26, 05/21/26, 06/25/26, 07/23/26, 08/27/26, 09/24/26, 10/22/26, 11/19/26, 12/17/26
3. ORAL INTERVIEW EXAMINATION: (50%) will evaluate experience, training and personal qualifications for the position. Candidates need a score of 70% or higher to pass this examination.
4. BACKGROUND REVIEW: (Qualifying) prepare personal statement, receive background packet and meet with background investigator.
5. BACKGROUND INVESTIGATION AND MANAGEMENT ORAL INTERVIEW:(Qualifying) candidates will be investigated regarding employment, neighborhood conduct, references, financial stability, criminal history, driving history, educational history, and other related factors. Management will evaluate each candidate's experience, training and personal qualifications for the position. Candidates need a score of 70% or higher to pass this examination.
6. POLYGRAPH EXAMINATION:(Qualifying) candidates will take a polygraph examination designed to determine the truthfulness of the candidate's responses about his/her qualifications and suitability as a Correctional Officer.
7. PSYCHOLOGICAL EVALUATION: (Qualifying) candidates will be interviewed by a licensed psychologist to assess the candidate's behavior and character to determine if an individual is at significant risk for employment problems as a Correctional Officer.
BILINGUAL ORAL FLUENCY EXAM:(If applicable) Applicants interested in receiving bilingual pay must be fluent in both English and any one of the following languages: Spanish, Chinese, Korean, Vietnamese, and other languages designated by the Orange County Registrar of Voters. Candidates do not need to pass this examination in order to continue in the selection process.
BILINGUAL ORAL FLUENCY EXAM: (If applicable) Applicants interested in receiving bilingual pay must be fluent in both English and any one of the following languages: Spanish, Chinese, Korean, Vietnamese, and other languages designated by the Orange County Registrar of Voters. Candidates do not need to pass this examination in order to continue in the selection process.
Applicants must pass every component of the selection process in order to be further considered.
NOTE: Prior to appointment, candidates will undergo a thorough backgrounds process, polygraph assessment, psychological suitability evaluation, and medical examination to determine minimum acceptable physical qualifications. Once appointed, candidates will be required to attend and successfully complete an eight-week, full-time Correctional Officer training academy within the one-year probationary period.
The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.
$40k-52k yearly est. Easy Apply 11d ago
Client Services Monitor - Graveyard
Hope The Mission 4.4
Bakersfield, CA jobs
Job Description
Job purpose
The mission of Hope the Mission (HTM) is to prevent, reduce, and eliminate poverty, hunger, and homelessness. HTM's Interim Housing programs provide a safe, low-barrier, and supportive 24-hour shelter for adult individuals experiencing homelessness. Clients receive shelter, food, and direct client centered services. Working under the supervision of the Program Manager the Client Service Monitor fulfills the mission of the Hope The Mission by successfully providing supervision and support to the families in the Interim Housing Program
Primary Duties and Responsibilities
This is a Graveyard position
Ensure the safety of participants and guests by providing on-site client supervision
Ensure client compliance with program rules, policies, and procedures
Distribution of necessary supplies including handing out bedding, clothing, and hygiene items as needed
Assist with sanitation of client belongings in hot box and new bed assignment upon intake
Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property
Work in partnership with on-site security
Respond to emergency situations as appropriate
Notify emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies
Complete written reports and incident logs of daily activities
Answer telephone and take messages for clients and staff
Resolve client issues as needed using de-escalation and crisis intervention techniques to help clients work through conflict
Monitor facility and report any maintenance concerns as needed
Assist with the serving of daily meals
Ensure cleanliness of the facility, including sweeping, mopping, vacuuming as needed
Restock supplies in the bathrooms and dining area
Assist with maintenance of resident laundry schedule
Ensure clients are following proper hygiene practices
Work with clients to improve their independent living skills
Clean restrooms, dormitory areas, offices, and common areas
Other duties include
Monitor medication cabinet and review medication records
Attend and participate in Team Meetings, Trainings, Case Conferencing, etc.
Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS) is required
Establish and/or maintain good rapport and working arrangements with co-workers, including the management team and other staff
Facilitate and supervise regularly scheduled resident house meetings
Create and maintain a shelter environment that is safe
Uphold all HTM, City of Thousand Oaks and Many Mansions rules, regulations, and policies
Other duties as assigned
Qualifications
Understand and support the mission statement of Hope The Mission
High school diploma or GED
1-2 years' experience working with the homeless or similar population
Must possess solid proficiency of Microsoft Office Suite
Excellent verbal and written communication skills. Must possess basic grammar and spelling skills
Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision
Must possess excellent problem-solving skills
Ability to interact with others professionally
Knowledge of Housing First, Harm Reduction, and Trauma Informed principles
Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness
Valid CPR/First Aid certification or ability to obtain within 30 days of hire
Must be TB-cleared prior to hiring
Live scan is required
Local travel may be required
A Valid CA driver's license is required
Working conditions
Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
Ability to work in proximity with service animals and emotional support animals
Ability to operate a computer, fax, and telephone
Ability to lift up to 25 lbs.
Some night and weekend hours required
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.
Work Environment:
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
◊ EEO: HTM (Hope The Mission) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HTM complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.
◊ HTM will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HTM is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.
Graveyard: 12:00am - 8:30am
$35k-44k yearly est. 33d ago
Benefits Customer Service Rep
City of Odessa 3.1
Odessa, TX jobs
Benefits Customer Service Rep.
Department: Benefits Reports to: Benefits Supervisor
Summary: Under basic supervision, supports service providers by providing helpful information and answering questions in a positive and patient manner.
Essential Functions: --
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following
:
Facilitates communications through phone with service providers on claim status, benefits, and issues to be resolved.
Effectively manage large amounts of incoming calls and keep record of customer interactions.
Responsible for claim batching and maintenance.
Supports the departmental operations with regular and timely attendance.
Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
Minimum Qualifications:
Education, Training and Experience Guidelines: High School Diploma or GED required; AND two years of computer and customer service experience required. Experience in health care/insurance industry is preferred.
Preferred Knowledge of:
Principles of claims administration.
Claims processing rules, regulations, codes, procedures, and policies.
Business computers, and standard and specialized software applications.
Skill in:
Entering data into computer with skill and accuracy.
Explaining City claims administration policies and procedures.
Communicating effectively verbally and in writing.
Multi-tasking
Telephone Etiquette
License and certification requirements: None.
Physical demands and working environment: Work is performed in a standard office environment and training classes.
$26k-33k yearly est. 14d ago
Benefits Customer Service Rep
City of Odessa 3.1
Odessa, TX jobs
Benefits Customer Service Rep.
Department: Benefits Reports to: Benefits Supervisor
Summary: Under basic supervision, supports service providers by providing helpful information and answering questions in a positive and patient manner.
Essential Functions: --
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following
:
Facilitates communications through phone with service providers on claim status, benefits, and issues to be resolved.
Effectively manage large amounts of incoming calls and keep record of customer interactions.
Responsible for claim batching and maintenance.
Supports the departmental operations with regular and timely attendance.
Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
Minimum Qualifications:
Education, Training and Experience Guidelines: High School Diploma or GED required; AND two years of computer and customer service experience required. Experience in health care/insurance industry is preferred.
Preferred Knowledge of:
Principles of claims administration.
Claims processing rules, regulations, codes, procedures, and policies.
Business computers, and standard and specialized software applications.
Skill in:
Entering data into computer with skill and accuracy.
Explaining City claims administration policies and procedures.
Communicating effectively verbally and in writing.
Multi-tasking
Telephone Etiquette
License and certification requirements: None.
Physical demands and working environment: Work is performed in a standard office environment and training classes.
Job Posted by ApplicantPro
$26k-33k yearly est. 13d ago
Deputy Chief General Services Officer
Kern County, Ca 3.7
Bakersfield, CA jobs
Amended 10/28/25; 10/31/25; 12/03/25 This is a continuous recruitment and may close at any time without notice. This position is to fill one (1) immediate vacancy within the Construction Services Division of CAO-General Services. EXAMINATION SCHEDULE * Oral exam date will be announced five (5) days prior to the examination.
Examination:
Oral Exam (Weight 100%): Will be conducted for the purpose appraising the applicant's training, education, experience, interest and personal fitness for the position based on any combination of the following: Investigation, oral exam and rating of application.
Applicants must attain at least a 70% score on each phase of the examination process.
Minimum Qualifications / Employment Standards:
Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Construction Management, or a closely related field AND seven (7) years of progressively responsible administrative experience, with a minimum of five (5) years of management and supervisory experience.
A Master's Degree in Business Administration or Public Administration may be substituted for two (2) years of the required experience.
OR
Registration as a Professional Civil Engineer or licensure as an Architect in the State of California.
AND
Seven (7) years' experience as a registered professional engineer or licensed architect with a minimum of five (5) years of supervisory or lead experience equivalent to the Kern County Senior Engineer classification.
Please ensure applicable materials are attached to your application. If you are unable to attach application materials to your application, you may deliver a copy to the Human Resources Division at 1115 Truxtun Ave. First Floor, Bakersfield, CA 93301 or email to *****************.
Full job description for: Deputy Chief General Services Officer
Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.
To learn more about Kern County, click here or follow us:
Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.
Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.
A background check may be conducted for this classification.
Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.
This examination will establish an eligible list from which immediate appointment(s) will be made. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission.
For more information regarding Kern County's recruitment process, please see our FAQ page.
Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.
$40k-50k yearly est. Easy Apply 19d ago
Membership Service Representative
YMCA of Central Texas 2.9
Waco, TX jobs
The Greater Waco YMCA is now accepting applications for energetic, dependable and articulate individuals to work as a part time Membership ServiceRepresentative in our fast-paced, family-oriented environment.
General duties include, but are not limited to greeting and assisting members while providing outstanding customer service, answering phones in a professional manner, general data entry and clerical functions, and giving tours of our facility. Strong sales background, excellent organizational and communication skills, must be able to multi-task efficiently, computer literate, customer service experience.
We are offering $250 bonus for new staff!
The successful candidate for this position will:
Be at least 18 years of age
Be friendly, courteous, possess a cooperative attitude and be a team player
Possess a strong sales background and excellent organizational & communication skills
Be able to multi-task, be computer literate, and have previous customer service experience
Be able to work effectively under pressure
Be willing and able to work a variety of shifts, including daytime hours Monday-Friday and weekends
Have a neat appearance and be well-groomed
Be willing to uphold the YMCAs core values of caring, honesty, responsibility, respect, and faith
Must be able to pass pre-employment drug screen, criminal history, sex offender and reference checks.
Pay Rate: $13.00 to $14.00/hour
About Us: We are a not-for-profit services Association focusing on mission driven initiatives, with a vision of building strong kids, strong families and strong communities throughout 7 Texas Counties. Our organization is home to the largest school age child care provider in Williamson County as well as health and fitness programs that improve the quality of life for over 45,000 members ranging from preschool through senior citizen.
The YMCA is an Equal Opportunity Employer and a Drug Free workplace. Thank you for your interest in the YMCA of Central Texas!
$13-14 hourly Auto-Apply 6d ago
Security Operations Center Operator
Academy of Motion Picture Arts and Sciences 3.3
Los Angeles, CA jobs
Job Description Department: Safety and Security Reports to: Manager, Safety and Security Job Type: Full-time - Regular Job Classification: Hourly (Non-exempt) Workplace Location: Los Angeles - Academy Museum Compensation: $23.84 per hour Summary/Objective:
The Security Operations Center (SOC) Operator is responsible for monitoring equipment and devices that include cameras, security access and anti-theft devices, intrusion, radio communication, and fire life safety systems. You will maintain the daily Security Operations log, report any deviations from normal operations to a supervisor, and dispatch resources to calls for service, emergencies, earthquake recovery, and fire protection measures according to AMMP Security Operations Center procedures. In addition, Security Operations Center Operators may be scheduled to work Safety and Security Associate posts, which involve patrolling the museum on foot and working static posts such as the staff entrance and the museum store.
This position is hiring for two shifts:
Swing Shift: 2:00 p.m. - 10:30 p.m.
Shift is scheduled Thursday through Monday, with Tuesday and Wednesday off.
Essential Functions of the Job:
Be assigned to a regular SOC post or special post; assignments may change daily and without notice.
Monitor security surveillance cameras, access control, and art protection systems.
Answer phones and operate an IP-based telephone system.
Operate a radio and use multi-channel communications.
Complete call logging, data entry and provide detailed documentation (e.g., Officer Dispatch, Incident Reporting).
Provide after-hours operations support.
Ensure procedures and protocols are in place to effectively respond to incidents, alarms, notifications, and calls.
Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, and radio systems.
Ensure all systems within the SOC are functioning properly.
Evaluate information and respond with the appropriate communication and dispatch procedures.
Maintain discretion when sensitive and confidential information is revealed.
Retain and retrieve information in the form of policies, bulletins, verbal reports, and training.
Remain calm in emergency situations.
Participate in daily roll call and training.
When assigned a non-SOC post, the operator will:
Maintain high visibility while on assignment.
Maintain a positive, empathetic, and professional attitude towards guests.
Patrol assigned areas on foot, conduct security tours assisted by electronic device as assigned to ensure personnel, visitors, building, and exhibitions security.
Greet visitors, provide information, direction, and other assistance to ensure a positive visitor experience.
Assist visitors and staff in the safe evacuation from the building. May respond to incidents and emergency calls according to Academy Museum policy.
Enforce Academy Museum security policies and procedures using good judgment and excellent public relations skills. Refer unresolved concerns or issues to shift supervisor.
Ensure all scheduled business appointments are verified and properly directed to staff or museum department upon arrival.
Monitor activity and immediately report any discrepancies observed (e.g., suspicious activity, security breaches, facility and safety hazards, and emergency situations).
Contact emergency responders, such as police, fire, and/or ambulance personnel, as required.
Required Competencies:
A high school diploma or equivalent certificate of completion.
1+ years of experience as a Security Operations Center Operator or Control Room Operator required.
A California BSIS guard card.
Demonstrated a high level of competency with advanced computer systems (e.g., hardware, software, and networks).
An average typing speed of 45WPM.
Demonstrated ability to operate radio, telephone equipment, and/or console monitors.
Basic working proficiency in operating Security and Mass Communications (e.g., Genetec, Forteco, Guardtek, Everbridge).
Intermediate proficiency in using MS Word and Excel documents and navigating and using MS Outlook email.
Flexibility to work various shifts including weekends and holidays.
A commitment to diversity, equity, accessibility, and inclusion.
Physical Demands:
Remain in a stationary position at a computer terminal for an extended period.
When outside of the operations center, this position requires walking and standing for long periods (up to 7 hours per shift).
Additional Information:
The interview process may include an assessment designed to provide insight into a candidate's communication and observation skills.
Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture.
Our Benefits:
Comprehensive medical, dental, and vision coverage.
15 days of PTO, plus company-paid holidays.
Additional time off including summer hours, winter hours, and a cultural floating holiday.
Paid sick leave.
Paid parental leave.
401k retirement plan with a company match
Clean Air Commuter Program
Employee Assistance Program through CompPsych Guidance Resources.
Wellness benefits through Cigna Healthcare.
Free access to 16,000+ online courses through LinkedIn Learning
Free Academy membership screenings
Free tickets and screenings at the Academy Museum
Employee discounts through LifeMart and Working Advantage
@museum LI
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$23.8 hourly 27d ago
Reserve Animal Services Officer PT (CASA)
City of San Clemente 4.0
San Clemente, CA jobs
"Make a difference in the lives of animals and your community-become a Reserve Animal Officer with CASA!" Apply Now! Join Our Team as a Reserve Animal Officer! Coastal Animal Services Authority (CASA) is hiring a part-time, hourly Reserve Animal Officer to serve our vibrant coastal community. We're looking for a compassionate individual who thrives in a community-focused environment and is passionate about animal care.
What We're Looking For:
* Strong customer service skills and experience working with the public
* A genuine love for animals and commitment to their well-being
* Team-oriented mindset and a proactive attitude
Why CASA? You'll be part of a dedicated team making a real difference in the lives of animals and the people who care for them.
Apply Today! Early applicants will be prioritized.
THE POSITION
This position receives direction from assigned higher level staff to enforce State and City laws, ordinances, and regulations pertaining to animals; to patrol an assigned geographical area and respond to public inquiries and complaints; and to provide information and assistance to the public.
Essential and other important responsibilities and duties may include, but are not limited to, the following:
* Patrol City streets, roads, beaches, and parks; search for stray dogs, domestic and wild animals; pickup and/or removal of deceased animals from public roads and highways.
* Enforce State, City and local animal control laws and codes; explain ordinance relating to keeping and caring for animals to the public; issue citations for violations of the animal control ordinance.
* Respond to calls of injured and stray animals, barking dogs, leash and sanitation violations; take appropriate action; investigate reports of animal abuse and cruelty.
* Respond to animals locked in cars without proper ventilation, food, or water.
* Provide information pertaining to animal control laws and ordinances to local groups and citizens; return wild animals to their natural habitat.
* Capture and impound, sick, injured, trapped, or vicious domestic and wild animals; quarantine animals involved in biting incidents; euthanize sick and injured animals.
* Transport animals to the animal shelter; assign kennels; return licensed animals to their owners.
* Prepare formal complaints and charges for criminal court actions against violators of local ordinances and State laws pertaining to animal control.
* Assist the public and respond to inquiries; perform dog licensing activities; collect fees.
* Prepare and maintain a variety of records and reports.
Knowledge of:
Various breeds of dogs, cats and other domestic animals.
Procedures and techniques for dealing with the public in a tactful but firm manner.
Basic methods of animal collection and impoundment.
Basic computer skills.
Ability to:
Enforce animal regulations.
Learn, interpret and apply laws and regulations of the City related to animal control.
Perform a variety of animal control activities.
Maintain accurate records.
Learn and utilize proper handling and muzzling techniques.
Administer animal first aid.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain effective audio/visual discrimination and perception to the degree necessary for the successful performance of assigned duties.
Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.
Experience and Education/Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Some experience in the handling of animals in a professional capacity.
Education/Training:
Equivalent to the completion of the twelfth grade.
License or Certificate:
Possession of, or ability to obtain, a valid appropriate California Driver's License by the time of appointment.
Possession of a valid PC.832 certificate preferred.
Special Requirements:
Appear in court; provide testimony on citations and complaints.
Maintain vehicle and equipment in proper working condition; clean and repair vehicle and equipment as necessary.
Perform related duties and responsibilities as required.
WORKING CONDITIONS
Work Environment:
Work is predominantly performed outdoors, driving, and in animal shelter environments in varying temperatures; exposure to excessive noise (such as barking dogs); aggressive and/or dangerous animals; animal waste and dead animals; dust, chemicals from cleaning agents/disinfectants; and sewage and zoonotic diseases.
Physical Requirements:
* Work is performed in an outdoor environment, requiring extensive walking, and standing.
* Sufficient stamina to exert physical effort to restrain animals for a substantial period.
* Moderate lifting, carrying, pushing, and/or pulling.
* Stooping, kneeling, crouching, and/or crawling.
* Hearing and speaking to exchange information and to identify unsafe conditions.
* Visual acuity to scan environment and to identify unsafe conditions.
APPLICATION AND SELECTION PROCEDURE
All applicants must submit a completed Coastal Animal Services Authority application form and supplemental questionnaire in order to be considered. Applications will not be accepted by fax or email.
Applications must be submitted via the City's web site at ***************************** All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of written, performance, or oral exams to evaluate the applicant's skill, training, and experience.
Prior to employment, the prospective candidate must successfully complete a background review, medical examination, including drug screen, and be fingerprinted, all at City expense. If selected, written identification showing entitlement to legally work in the United States will be required.
EQUAL OPPORTUNITY EMPLOYER
Employment decisions are made without regard to race, color, religion, national origin, ancestry, physical or mental disability, medical condition, marital status, sex, sexual orientation, pregnancy, childbirth, or related medical conditions, gender, gender identity, gender expression, genetic information, or age.
In accordance with the ADA, candidates that require accommodation to perform the tasks of this position should contact Human Resources to inform them of the accommodation requested.
NOTE: The provisions of this bulletin do not constitute an express or implied contract and any provisions contained herein may be modified or revoked without notice.
$40k-51k yearly est. 19d ago
PROCUREMENT AND SERVICES OFFICER II (CORRECTIONAL FACILITY)
State of California 4.5
Ione, CA jobs
Under the supervision of the Correctional Business Manager I, DOC, the Procurement and Services Officer II, CF is responsible for planning, organizing, directing, and supervising the purchasing of all materials, supplies, and equipment used at Mule Creek State Prison.
Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their job application.
This advertisement is for a Procurement and Services Officer II, CF position located at Mule Creek State Prison in Ione, Amador County. Please indicate the position number on your application: 025-261-4761-001.
Note: Main communication for this position with be through email. Please ensure you have a valid email address on your application.
You will find additional information about the job in the Duty Statement.
Working Conditions
Mule Creek State Prison, in Ione, offers free on-site parking, on-site fitness center, on-site dining option, and is within a one-hour drive to the Sacramento area.
100% Travel is required to the institution.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* PROCUREMENT AND SERVICES OFFICER II (CORRECTIONAL FACILITY)
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-504107
Position #(s):
025-261-4761-001
Working Title:
Procurement and Services Officer II, CF
Classification:
PROCUREMENT AND SERVICES OFFICER II (CORRECTIONAL FACILITY)
$6,523.00 - $8,106.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Amador County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
Vision
We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.
Mission
To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.
California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Service (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.
CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.
Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities.
Special Requirements
Do not include any confidential information on any documents you submit for a job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at **********************
Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.
When submitting supporting documents, PDF file format is preferred.
CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to ************************
This advertisement may be used for other vacancies that occur during the life of this recruitment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/24/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Mule Creek State Prison
N/A
Attn: Mule Creek State Prison/ Personnel
4001 Hwy 104/P.O. Box 409099
Ione, CA 95640
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Mule Creek State Prison
N/A
Mule Creek State Prison/ Personnel
4001 Hwy 104/P.O. Box 409099
Ione, CA 95640
07:00 AM - 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
Benefits
Benefit information can be found on the California Department of Human Resources (CalHR) website, ***************** and the CalPERS website, *******************
Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at **********************************************************
Information on benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at ********************************************************************************************
Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at *********************************************************************************************
This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Kimberly Finch
**************
m_************************************
Hiring Unit Contact:
Christina Danero
**************
m_************************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Jason Ross
**************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
EXAMINATION INFORMATION:
To obtain list eligibility for the Procurement and Services Officer II, CF, before applying for the positions, you should first take and pass the examination here CalCareers
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$69k-116k yearly est. 3d ago
Guest Service Representative
Fairfield 3.9
Gainesville, TX jobs
Part-time Description
Guest ServiceRepresentatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Essential Job Functions
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
Always maintain a friendly and warm demeanor.
Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards.
Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquiries about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurant, transportation, entertainment, etc.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Follow all Mid-Continent Hospitality credit policies.
Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates.
Obtain all necessary information when making room reservations and follow the rate quoting scenario.
Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully understand and be able to operate all relevant aspects of the front desk computer system.
Always use proper two-way radio etiquette when communicating with other employees.
Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees.
Maintain compliance with all company policies and procedures.
Perform related duties as assigned by supervisor.
Requirements
Required Skills/Abilities:
Guest ServiceRepresentatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents.
Guest ServiceRepresentatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must maintain composure and objectivity while under pressure.
Education and Experience:
College course work in related field helpful.
Experience in a hotel or a related field helpful.
High School diploma or equivalent required.
Physical Requirements:
Light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during the entire shift.
$22k-27k yearly est. 60d+ ago
Patient Financial Services Representative
Parkland 3.8
Dallas, TX jobs
Primary Purpose Performs registration duties to include patient registration, obtaining precertification, obtaining proper authorizations, insurance verification and preliminary financial counseling services to ensure Parkland's financial viability at the most basic level.
MINIMUM SPECIFICATIONS
Education
- High School diploma/GED
- Associate's degree preferred.
Experience
- Minimum of 2 years' experience within a hospital or clinical environment, an insurance company, managed care organization, other financial service setting, registration, financial counseling, financial clearance and/or customer service in a health care environment.
- General knowledge of patient access financial counseling functions in both acute and non-acute settings is a plus.
- Working knowledge of medical terminology and insurance terminology.
- Ability to work multiple computer systems such as patient, registration/accounting system, document imaging, scanning, proprietary payer websites and data quality monitoring, both accurately and efficiently.
- Prior experience in patient access, billing, cash collections, insurance, appointment scheduling preferred.
- Knowledge and function and relationships within a hospital environment.
Equivalent Education and/or Experience
- Completion of a Parkland Workforce Development Training Program may substitute for the required education and experience.
- May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.
Certification/Registration/Licensure
- Certified Healthcare Access Associate (CHAA) preferred.
- Certified Patient Account Technician (CPAT) preferred.
- Certified Revenue Cycle Representative (CRCR) preferred.
Skills or Special Abilities
- Must be proficient in the use of personal computers, printers, scanners, etc.
- Must be able to demonstrate working knowledge of computer software, i.e., Word and Excel Knowledge, Hospital Information/Enterprise Systems, i.e., EPIC.
- Customer service skills and experience.
- Ability to work in a fast-paced environment.
- Must be able to function in a high-level stressful environment while simultaneously multi-tasking.
- Ability to receive and express detailed information through oral and written communications.
- Professional approach and appearance.
- Detailed oriented with basic mathematical and analytical skills.
- Must be able to resolve registration issues as they relate to multiple groups including third party payors, system, patients and physicians.
- Knowledge of contract reimbursement, third party payors and insurance verification preferred.
- Ability to problem solve within the guidelines of established policies and procedures.
- Medical and insurance terminology.
- Bilingual skills preferred.
Responsibilities
1. Greets patients, family members, peers, and leadership in a professional, friendly, and respectful manner to promote a positive public image of Parkland. Willingness to move about the system to ensure all facets of the job responsibilities are completed accurately and timely to support the needs of the organization. Required to assist the hospital in the event of an internal or external disaster.
2. Obtain, verify, and update accurate demographic, financial, and insurance information in the process of registration. Including the entry of patient/guarantor information in the patient registration/accounting systems. Ensure accounts are billed accurately and timely. Guarantee that medical record numbers are not duplicated or overlays created.
3. Reviews patient accounts for financial status to identify non-funded and/or under-funded patients. Refers appropriate cases to financial counseling for follow-up and consultation and Case Management for clinical justification for pre-authorization as necessary.
4. Educate patients about financial liabilities, employs proper, compliant patient liability collection techniques before, during and after date of service. Performs cash reconciliation and secured payment entry in adherence to financial and cash control policies and procedures.
5. Clearly document actions taken in account notes to ensure information is available and understandable for other departments to review. Tracks productivity/quality and provides cumulative reports daily, weekly and monthly as required. Ensures Patient Rights & Responsibilities as well as other required documents are properly explained and presented to patients.
Job Accountabilities
1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.
Requisition ID: 985186
$24k-32k yearly est. 1d ago
DETENTION SERVICE OFFICER (GENERIC)
Dallas County (Tx 3.8
Dallas, TX jobs
Provides supervision and control of inmates during booking, preliminary holdover, identification, confinement, recreation, visitation, release, and all other aspects of incarceration within a secure facility of the Dallas County jail system.1. Performs initial physical search, confiscation and inventory of all personal and unauthorized items, recording of personal and medical information, finger-printing, taking of arrest photos and assuring inmates safety and security prior to processing into a housing unit or release on bond.
2. Handcuffs and removes specified inmates from holdover cells and escorts inmates to and from arraignments.
3. Classifies and compares fingerprints against computerized and hard copies of similar prints to establish the positive identification of each inmate.
4. Supervises the removal, bagging and storage of inmates' street clothes, issuance of jail clothing and bedding and the retrieval of street clothes and dressing of inmates for transfer to court or release from jail.
5. Supervises the authorized release and exchange of money and property to third parties outside the jail.
6. Monitors and controls inmates' behavior in holdover cells and housing unit cells and periodically conducts physical head counts.
7. Controls the operation of internal and external doors and elevators to maximize safety, security and inmate control
8. Supervises the serving of meals, laundering and exchange of clothing and bedding, as well as cleaning and sanitation within a secure facility.
9. Provides kitchen security during food preparation, transportation and cleanup.
10. Escorts inmates to and from the law library, recreation facilities, religious services, visitation and other functions, and assures that all individuals seeking to see inmates have signed in and are authorized visitors.
11. Searches inmates' incoming mail to identify, remove and document any contraband prior to delivering the mail.
12. Operates fire, riot and other equipment required to rapidly respond to jail emergencies and conducts unannounced detailed searches of inmates' cells and other jail facilities to locate and seize contraband.
13. Performs other duties as assigned.Education, Experience and Training:
Graduation from an accredited High School/GED program, or have twelve (12) hours from an accredited college or university with a grade "C" or better, and meet all other requirements listed on the current "Statement of Qualifications" sheet which must be signed by each job applicant.
Special Requirements/Knowledge, Skills & Abilities:
Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Must be at least 18 years of age. To start as a Detention Service Officer recruit, this position requires successful completion of a polygraph exam, psychological exam, and extensive background investigation. In order to become a full fledged Detention Service Officer, this position requires one year of experience as a jailer and the successful completion of a field training course and a course that includes instruction provided by the Dallas County on federal and state statutes that relate to employment management issues affecting jailers. Mandatory drug testing prior to employment, and will be subject to random, unannounced drug and/or alcohol testing during employment. Must be able to obtain and maintain all State and Sheriff's Department Commissioning requirements.
Physical Requirements/Environmental Requirements:
Must be able to perform defense tactics against individuals. Requires one or more of the following: prolonged sitting, standing, walking, running, ascending and descending of stairs, both inside and outside. Must be able to work varied days and shift schedules, to include weekends and holidays. Potential exposure to communicable diseases.
$31k-38k yearly est. Auto-Apply 5d ago
DETENTION SERVICE OFFICER (GENERIC)
Dallas County (Tx 3.8
Dallas, TX jobs
Provides supervision and control of inmates during booking, preliminary holdover, identification, confinement, recreation, visitation, release, and all other aspects of incarceration within a secure facility of the Dallas County jail system. Education, Experience and Training:
Graduation from an accredited High School/GED program, or have twelve (12) hours from an accredited college or university with a grade “C” or better, and meet all other requirements listed on the current “Statement of Qualifications” sheet which must be signed by each job applicant.
Special Requirements/Knowledge, Skills & Abilities:
Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Must be at least 18 years of age. To start as a Detention Service Officer recruit, this position requires successful completion of a polygraph exam, psychological exam, and extensive background investigation. In order to become a full fledged Detention Service Officer, this position requires one year of experience as a jailer and the successful completion of a field training course and a course that includes instruction provided by the Dallas County on federal and state statutes that relate to employment management issues affecting jailers. Mandatory drug testing prior to employment, and will be subject to random, unannounced drug and/or alcohol testing during employment. Must be able to obtain and maintain all State and Sheriff's Department Commissioning requirements.
Physical Requirements/Environmental Requirements:
Must be able to perform defense tactics against individuals. Requires one or more of the following: prolonged sitting, standing, walking, running, ascending and descending of stairs, both inside and outside. Must be able to work varied days and shift schedules, to include weekends and holidays. Potential exposure to communicable diseases. 1. Performs initial physical search, confiscation and inventory of all personal and unauthorized items, recording of personal and medical information, finger-printing, taking of arrest photos and assuring inmates safety and security prior to processing into a housing unit or release on bond.
2. Handcuffs and removes specified inmates from holdover cells and escorts inmates to and from arraignments.
3. Classifies and compares fingerprints against computerized and hard copies of similar prints to establish the positive identification of each inmate.
4. Supervises the removal, bagging and storage of inmates' street clothes, issuance of jail clothing and bedding and the retrieval of street clothes and dressing of inmates for transfer to court or release from jail.
5. Supervises the authorized release and exchange of money and property to third parties outside the jail.
6. Monitors and controls inmates' behavior in holdover cells and housing unit cells and periodically conducts physical head counts.
7. Controls the operation of internal and external doors and elevators to maximize safety, security and inmate control
8. Supervises the serving of meals, laundering and exchange of clothing and bedding, as well as cleaning and sanitation within a secure facility.
9. Provides kitchen security during food preparation, transportation and cleanup.
10. Escorts inmates to and from the law library, recreation facilities, religious services, visitation and other functions, and assures that all individuals seeking to see inmates have signed in and are authorized visitors.
11. Searches inmates' incoming mail to identify, remove and document any contraband prior to delivering the mail.
12. Operates fire, riot and other equipment required to rapidly respond to jail emergencies and conducts unannounced detailed searches of inmates' cells and other jail facilities to locate and seize contraband.
13. Performs other duties as assigned.