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Service Supervisor jobs at City of Reno - 3 jobs

  • Supportive Services Supervisor

    Southern Nevada Regional Housing Authority 3.8company rating

    Las Vegas, NV jobs

    Join Our TeamAn Exciting and Rewarding Career OpportunitySouthern Nevada Regional Housing AuthorityAnnouncement NumberJob Title26-002Supportive Services Supervisor Number of OpeningsCompensation (Depending on Experience, DOE) One (Full-Time, 7 AM to 6 PM, Mon-Thurs)$67,001.58 (Step 1) - $107,111.89 (Step 20) annually The typical starting range for this position is between $67,001.58 and $73,957.10 Opening DateClosing DateJanuary 21, 2026 Applications are reviewed on a rolling basis. February 1, 2026, (or until filled) The closing date may be earlier based on the number of applications received . To Apply and Required DocumentsConditions of EmploymentThis position is open to both internal and external applicants. Applicants should:Complete an application online - to apply, click here Submit a cover letter and resume Incomplete applications will not be considered. *Applicants who meet minimum qualifications are not guaranteed an interview. Upon a conditional offer of employment, the candidate must successfully:Complete a background investigation, which may include: (education, criminal history, credit, fingerprints, and DMV) Pass a workplace drug test within 72 hours*Possess a valid State of Nevada drivers license Possess a clean driving record Complete Criterias online assessment test *As a federally-funded employer, although legal in the state of Nevada, marijuana is restricted under Federal guidelines. Employee BenefitsPay is part of the generous compensation package offered by our premier agency. Employees enjoy:3-day weekends Free parking2 weeks' vacation (years 1 and 2)13 sick days13 paid holidays, including your birthday Medical, dental, and vision insurance 100% employer paid (employee only); health and dependent care flexible spending accounts Life and long-term disability insurance (employer paid);457B Deferred Compensation PlanPublic Employee Retirement System (PERS) 100% Employer-Funded or Employee/Employer-Funded (50%/50%) Employee Assistance Program (EAP); A variety of voluntary employee benefits options. According to the Public Service Loan Forgiveness (PSLF) program, student loan forgiveness may be available to qualified individuals. Position SummaryThe Supportive Services Supervisor - This position supervises and leads SNRHAs Senior and Supportive Services Coordinators to provide programs and services for older adults and families, including planning, implementing, and evaluating programs, as well as handling administrative duties and community outreach. Duties and ResponsibilitiesThis announcement describes the typical job functions and is not intended to be an exhaustive or comprehensive listing of all duties and responsibilities. The position requires the following duties and responsibilities, with or without reasonable accommodation.ESSENTIAL DUTIESProgram Management: Plan, implement, and evaluate senior and family services and programs, activities, and events. This includes determining service methods and responding to emergencies. Staff Supervision: Hire, train, and supervise program staff and volunteers. Assign and monitor work, conduct performance evaluations, and provide guidance and feedback. Administrative Duties: Prepare reports, maintain records, and handle data entry. Ensure compliance with all relevant laws, regulations, and departmental policies. Community and Stakeholder Relations: Coordinate with other community organizations, agencies, and volunteers. Act as a liaison between the department and the public, assist in developing and monitoring MOUs.ADDITIONAL RESPONSIBILITIESEstablish working relationships with social service agencies and other community-based resources as required. Create social programs and services to address recreational, health, and educational needs as required. Assist in planning and organizing events that benefit SNRHA residents on an agency-wide scale. Keep informed of community, social, and economic resources available to low-income services. Adhere to the confidentiality standards of the Privacy Act of 1974, {U.S.C., & 552A} as amended. Demonstrate courteous and cooperative behavior when interacting with clients, visitors, and SNRHA staff to support the relationship between SNRHA and the constituent population. Communicate clearly and concisely, both orally and in writing. Perform related duties and responsibilities as required Exercise sound judgment in the performance of job duties . This position is eligible for participation in the collective bargaining unit (SEIU), which represents certain Southern Nevada Regional Housing Authority employees . Minimum QualificationsMinimum qualifications are intended to identify applicants most likely to perform successfully on the job. Applicants who meet minimum qualifications are not guaranteed an interview; however, they are further assessed to determine how well they meet the position's minimum qualifications and the agency's immediate needs. Applicants should possess the following:Bachelors Degree in Social Services, Public Administration, or related field, supplemented by three years of social services case management program work experience; or five (5) years of an equivalent combination of education and experience. Valid Nevada Drivers License or the ability to obtain one. SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email to participate in the testing for further consideration in the recruitment process. Failure to participate in the testing is considered a withdrawal by the candidate.Preferred QualificationsPreferred qualifications are desired qualifications that exceed the minimum qualifications and demonstrate additional education, experience, training, or other relevant credentials. Applicants who possess the following may receive preference:Bilingual English/Spanish language skills Experience working in a housing authority or social service environment, particularly working with low-income seniors and families Screening and SelectionApplicants who meet the minimum qualifications may be considered further. Evaluation factors include, but are not limited to, a cover letter and resume, writing samples, pre-employment testing/assessments, panel interviews, references, performance evaluations, and background investigation. SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email to participate in the testing for further consideration in the recruitment process. Failure to participate in the testing is considered a withdrawal by the candidate.Reasonable Accommodation If you require a reasonable accommodation to participate in our hiring process, contact the HR Department **************. Compensation details: 67001.58-107111.89 Yearly Salary PIefda57c2901c-31181-39505623
    $67k-74k yearly 8d ago
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  • ELECTION OPERATIONS SUPERVISOR

    Clark County (Nv 4.2company rating

    Las Vegas, NV jobs

    The Clark County Elections Department is seeking qualified candidates to apply for the Election Operations Supervisor position. The role oversees all functions and operations conducted by the Warehouse Division, including hiring and training all full-time, part-time, and temporary employees. This position also programs and upgrades ballot marking devices (BMDs) and tabulators. This position requires mandatory overtime during various periods in the election cycle. The overtime can include weekends and may be with little to no notice. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Some positions may be confidential positions and are excluded from membership in the union. Some positions may be non-union positions and are excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience: Equivalent to a Bachelor's Degree AND two (2) years of full-time technical or specialized election operations experience, one (1) of which must have been in a supervisory capacity. Experience in election operations that has provided the skills and knowledge required for an individual to perform all job functions may be substituted for the education on a year-for-year basis. All qualifying education and each experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources. Working Conditions: Work overtime or off-shift work on a seasonal basis. Licensing and Certification: Must possess a valid Nevada Class C Driver's License at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES * Plans, organizes, assigns, supervises, reviews and evaluates the work of election operations and support staff. * Recommends selection of staff; trains assigned staff in work procedures; administers discipline as required. * Provides input into the budget and goal setting processes; maintains budgetary records by specific election programs. * Supervises the receipt and preparation of early voting and mail ballots for tabulating; oversees the receipt and preparation of election night returns; conducts early voting and electing day polling place analyses. * Selects, inspects and procures polling places and receiving centers; assigns precincts to polling places and receiving centers; prepares bids and contracts for election materials and equipment and for logistical services. * Assists in the development of the ballot in multiple formats through the use of manual and physical configurations and an election database system. * Prepares election-related pamphlets, brochures, instructional guides, advertising and promotional materials. * Assists in the development of election calendars; monitors details to ensure that deadlines are met. * Answers inquiries, provides information and resolves complaints regarding election operations and logistics that requires the use of judgment and the explanation of laws, policies, rules and procedures. * Develops, recommends and implements improved operating procedures, forms and work processes; assists with the development and administration of the election operations budget. * Compiles operational and statistical data and information; evaluates such data and recommends operational decisions based upon the information; maintains various records and prepares special and periodic reports. * Assists the warehouse supervisor in the preparation of electronic voting machines for elections. * Oversees the preparation of the ballot card order; ensure the accuracy of hard cards, mail ballots, sample ballots, and sample ballot labeling. * Contributes to the overall quality of the department's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures. * Uses a variety of standard office equipment, including a computer, in the course of the work. * Drives a personal or County motor vehicle to precincts and training sites. PHYSICAL DEMANDS Mobility to work in a typical office setting, use standard office equipment, and to drive a motor vehicle in order to reach election and training sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
    $57k-76k yearly est. 15d ago
  • Customer Service Supervisor

    Goodwill Industries of So 3.9company rating

    Las Vegas, NV jobs

    ESSENTIAL EXPECTATIONS Customer Service Expectations Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference. Diversity, Equity, and Inclusion Expectations Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence. Safety Expectations At Goodwill, safety is everyone's job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission. POSITION EXPECTATIONS Position Expectations The Customer Service Supervisor assists store management in the front-end operations of the store to maximize collections, production, sales, salvage, and customer service. Responsibilities Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meets or exceeds sales goals on a consistent basis. Participates in interviewing candidates for entry level retail roles. Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. Ensures training and merchandising guidelines are followed. Contributes input to and assists in administering associate evaluations. Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Completes order fulfillments daily and backs up the Production Manager if needed. Completes any other assignments designated by the management team. Ensures that the store and surrounding premises are kept clean and free of safety hazards. Ensures that safety procedures are understood and followed by all store employees. Ensures that asset protection matters are reported and investigated accurately and in a timely manner. Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures proper cash handling including enforcement of cash register procedures and submission of required fields. Assists in any other projects as determined by management. Education, Experience, and Requirements High school/ GED completion preferred. Minimum of 1 year retail experience. Must be able to continuously perform repetitive work, at a set pace. Must possess strong interpersonal skills with excellent communication skills. Bilingual a plus. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. Environmental Factors Duties will be conducted at the retail store, warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. Physical Factors · Able to lift, carry, push, and pull a minimum of 50 pounds. Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling.
    $26k-32k yearly est. Auto-Apply 60d+ ago

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