Family Support Worker jobs at City of Roanoke, Virginia - Government - 172 jobs

Salary $47,094.32 - $51,803.75 Annually Job Type Full Time Job Number 201003532 Department Social Services Opening Date 11/21/2025 Closing Date Continuous * Description * Benefits GENERAL DESCRIPTION Performs responsible professional work supporting and assisting clients with personal, social, health and economic needs. Effectively provides services to any client population the department may serve. Manages a caseload in a specialized area or may be required to manage multiple case types using the application of social casework methods and within the context of program laws, regulations and policies. Effectively assesses families and individuals, identifies appropriate interventions, develops service plans, mobilizes resources to meet established goals and objectives and evaluates effectiveness of services. General supervision is given to provide regular oversight of work activities. Performs other duties as assigned. ESSENTIAL JOB FUNCTIONS * Interviews and observes clients and collaterals to assess client strengths and needs * Conduct home visits in various settings to include client homes, hospitals, residential facilities and group homes * Provide transportation to clients * Develops, writes and implements service plans with goals, objectives and target dates appropriate to the situation * Engages client/family in a helping relationship and arranges for appropriate services * Collaborates with community resources to coordinate services * Accesses funding sources as necessary for provision of services, such as the Children's Services Act * Documents activities and rationale for contacts and services * Receives, documents, and investigates referrals of suspected child or adult abuse and collaborates with supervisor for any necessary actions and resolution * Recruits, assesses, and trains resource homes in foster care, adult services or child daycare programs * Conducts home studies in accordance with department guidelines * Prepares various professional written reports and documents * Prepares and files court documents, testifies on behalf of the department * Works in a team environment * Works outside of normal working hours and serves in an on-call status as assigned and approved by the supervisor * Uses computer programs to document work and search for information NON-ESSENTIAL JOB FUNCTIONS * Assists in meeting emergency needs for food, clothing and shelter for walk-in clients REQUIREMENTS/PREFERENCES Education Required: Bachelor's degree from an accredited college or university with a degree in the Human Services field as defined by the Code of Virginia (includes social work, counseling, psychology, sociology, gerontology, criminal justice and family and child development). Experience Preferred: Some experience in family services work. Certifications/ Licenses Required: Valid Virginia driver's license with good driving record. Knowledge, Skills and Abilities * Thorough knowledge of social work principles and practices necessary for advising clients and delivering services in a public welfare setting. * Knowledge of human behavior. * Ability to communicate orally and in writing with clients, coworkers and other human services workers in the community. * Ability to assess individual and family strengths and needs in areas such as health, housing, income, employment and education; identify and implement intervention strategies appropriate to the assessed strengths and needs of individual or family; identify and utilize other DSS and community program/ resources to assist an individual or family in meeting identified goals and objectives. * Ability to effectively utilize interviewing and communication skills to respond to client emotions and engage them in a helping relationship. * Ability to testify accurately in court * Ability to plan and manage assigned work. * Ability to write professional reports, correspondence, and narrative. * Skill in the use computer hardware and software. * Ability to interpret and apply laws, policies and regulations in order to provide services appropriately. * Ability to work outside normal working hours to include being on call for emergencies twenty-four hours a day, including weekend and holidays. Additional Requirements Subject to a complete criminal history and Child Protective Services background search with acceptable results. May be subject to DMV driving record review as required by amount of work related driving, specified by support responsibilities. Must be able to perform the job as described in the Physical and Environmental Demands section of this job description Supervisory Responsibilities None OTHER INFORMATION Part-time employees are not eligible for employee benefits. Full-time employees are eligible for a comprehensive benefit package that includes: * Progressive Flexible Leave Plan with cash-in option * Twelve paid holidays * Short Term Disability Insurance * Long Term Disability Insurance * Health, Vision and Dental Insurance * Life Insurance * Flexible Spending Accounts - Medical and Dependent Care * Virginia Retirement System - Membership in VRS is automatic upon hire into a covered position. County contributes and employees pay their membership contribution. * Tuition Reimbursement * Employee Assistance Program * Credit Union Membership * Deferred Compensation Plan with County Match

Family Services Specialist II - CPS In-Home The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Family Services Specialist II position. What we do and how we do it is driven by our 4 Guiding Principles: * Aligning the work we do with our strategic plan * Executing against our strategy and ensuring accountability for our results * Promoting and encouraging a culture of leadership and ownership at all levels of the organization * Promoting a culture of service excellence, creativity and entrepreneurship An Overview This essential position provides clinically based and family-centered services for children, youth, and their families when abuse and/or neglect has occurred, or a child is identified as high risk for future maltreatment. The social workers in this position carry Child Protective Services (CPS) In-Home cases composed of both CPS and Prevention cases. Social workers in this position are often the primary clinical case managers providing intensive preventive interventions and case management in coordination with community partners and other professionals. This position is responsible for maintaining timely and accurate records in accordance with federal, state, and local policy. Additional responsibilities include written assessments, service plans, oral testimony in court and occasional court reports. The Family Services Specialist II is distinguished from the Family Services Specialist III by the latter's functioning at the advanced level, and becoming more specialized in program areas and assuming more complex duties (such as: interviewing/investigating in cases involving suspected child/adult abuse/neglect, out-of-home placements, guardianships, emergency protective orders, and adoptions). Family Services Specialists II must have an understanding of the continuum of services from the initial CPS referral to the provision of consistent, clinically based, and trauma-informed services. The individual hired for this position may be assigned to perform either CPS Intake or CPS In-Home work duties as needed. How To Apply To apply for this positing or get more information, click here to view the full posting on its official Virginia state job page.

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Family Services Specialist Supervisor position. What we do and how we do it is driven by our 4 Guiding Principles: * Aligning the work we do with our strategic plan * Executing against our strategy and ensuring accountability for our results * Promoting and encouraging a culture of leadership and ownership at all levels of the organization * Promoting a culture of service excellence, creativity and entrepreneurship An Overview Under general supervision, this Family Services Specialist (FSS) Supervisor directs the activities of a Child Protective Services (CPS) unit of FSS, and plans, assigns, reviews, and manages their day-to-day work. The unit consists of CPS Intake and In-Home staff. The Supervisor ensures services are provided in a timely, accurate, courteous and effective manner in accordance with federal, state and local policies and procedures. Provides direction, guidance, and training on policy, and implements best practices for all CPS areas of work. Takes responsibility for the professional development and training of unit members. Works with the child welfare leadership team to develop local policies and practices to improve agency operations. Tasks are performed under the general supervision of a Human Services Program Manager, Chief of Child Welfare Services, or the Director of the Center for Children and Families. The Family Services Manager is distinguished from the by the latter's responsibilities for supervising Family Services Supervisors and managing the direct services program performance. How To Apply To apply for this positing or get more information, click here to view the full posting on its official Virginia state job page.

Family Services Specialist II - CPS Intake The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Family Services Specialist II position. What we do and how we do it is driven by our 4 Guiding Principles: * Aligning the work we do with our strategic plan * Executing against our strategy and ensuring accountability for our results * Promoting and encouraging a culture of leadership and ownership at all levels of the organization * Promoting a culture of service excellence, creativity and entrepreneurship An Overview The Family Services Specialist II - Child Protective Services (CPS) Intake worker, under the general supervision of the Social Work Supervisor, provides intensive and specialized social work services to individuals and families while completing CPS Family Assessments and Investigations. A CPS Intake worker utilizes clinical skills to assist clients with serious problems in areas such as mental illness, substance abuse, family violence, and family dysfunction to help them develop protective capacities to ensure child safety through use of community services and family resources. The CPS Intake Worker takes action to provide child protection for clients endangered by physical, emotional, and environmental threats. How To Apply To apply for this positing or get more information, click here to view the full posting on its official Virginia state job page.

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Family Services Specialist I position. What we do and how we do it is driven by our 4 Guiding Principles: * Aligning the work we do with our strategic plan * Executing against our strategy and ensuring accountability for our results * Promoting and encouraging a culture of leadership and ownership at all levels of the organization * Promoting a culture of service excellence, creativity and entrepreneurship An Overview A Family Services Specialist I in the Child Care Subsidy Case Management Unit provides social work services to low-income families from diverse backgrounds who qualify for childcare assistance. A Family Services Specialist I engages in active case management with families toward reaching self-sufficiency goals; Offers supportive counseling and crisis support to families who experience difficulties; Provides parent education, information and support to facilitate the selection of appropriate child care placement and authorizes services accordingly; Analyzes and mediates child care concerns and issues; Provides information about early childhood education opportunities available in Virginia through the Head Start, Early Head Start, and Virginia Preschool initiatives. How To Apply To apply for this positing or get more information, click here to view the full posting on its official Virginia state job page.

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements: * Virginia Retirement System (VRS) * Language Incentive * Referral Bonus * Tuition Assistance Program Description The City of Richmond Department of Social Services is seeking a highly qualified candidate to fill the position of Family Services Specialist II within the Division of Children, Families & Adults' Kinship Family Unit. The Family Services Specialist will independently perform a variety of tasks in support of identifying best practices in child welfare, inclusive of case management, home assessments and approvals, training and completing assessments. The incumbent will report to the Family Services Supervisor and will work to ensure that the Agency's practice model is fully embedded and implemented within all units of the division and will also coordinate of special projects and initiatives to further the mission of the City of Richmond Department of Social Services. Duties include but are not limited to * Performs casework activities * Responds to and investigates complaints, requests for, and referrals to various social services programs * Evaluates case circumstances to determine eligibility/approval for program benefits and services; Prepares case plans, coordinates with service providers, and attends meetings and hearings * Conducts face-to-face interviews * Requests, conducts, and completes a risk/needs assessment to identify required services based on information from the child, individual, family, relatives, schools, churches, family courts, or other agencies * Works with families to formulate service plans, revises plans as needed and monitors provision of services to ensure safety, compliance with court orders, federal/state/local regulations, etc. * As assigned, may investigate reports of child abuse and neglect, documenting results of investigation and completing required forms * Documents results of investigation and completes required forms * Performs case management activities * May include a combination of the following: completes, updates, evaluates, submits, reviews, and maintains required documentation (e.g. service plans, court reports) and case records, ensuring accuracy and compliance with various agencies, court orders, and federal, state, and local regulations * Reads and interprets policies/procedures * Writes letters and referrals * Prepares and completes forms and reports in accordance with local and state regulations * Enters casework activity and client information into database systems and retrieves information as needed * Provides casework counseling and crisis intervention which includes arranging for and monitoring the provision of services to individuals or families, targeted to ameliorate circumstances or to protect individuals unable to protect their own interests * Makes home/school visits to evaluate the home/school environment and monitor progress toward achieving goals * Prepares, reviews, explains, interprets, and executes court orders regarding client placement and social service-related plans * Transports clients to ensure welfare and facilitates delivery of appropriate services * Supervises cases, monitoring progress and compliance with court orders, federal/state/local laws, and department/agency regulations and requirements * Ensures safety and well-being of clients * Establishes and maintains individual case records * Documents client interactions and maintains databases * Reviews and generates reports * Serves as a client advocate * Secures client financial and other support * Authorizes, negotiates, and monitors payments to service providers * Assists in the preparation of legal documents and in initiating legal actions such as motions, notices, petitions, and hearings * Testifies in court and provides documentation * Acts as a liaison and collaborates with various agencies and community partners to which individuals and families can be referred for services such as law enforcement agencies, courts, the medical community, and school personnel in the course of an investigation * May be involved in community outreach activities, providing educational awareness and information to the general public about program requirements and referrals to service providers; May be involved in the initiation of court action when necessary * Other related duties as assigned. City of Richmond Department of Social Services employees are considered essential personnel may be required to work during inclement weather and times of declared emergencies.

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements: * Virginia Retirement System (VRS) * Language Incentive * Referral Bonus * Tuition Assistance Program Description The City of Richmond Department of Social Services' Adoption Unit is seeking a highly qualified individual for the position of Family Services Specialist II to provide adoption services for children through the City Department of Social Services. The Adoption Unit strives to improve permanency planning and thus reduce the number of children in the Foster Care system and provides these services while fulfilling State and Federal mandates. Duties include but are not limited to * Determine eligibility for adoption subsidy maintenance and services; * Provide supportive counseling to adoptive children and families; * Provide case management; * Make appropriate referrals for services to prevent adoption disruption in accordance with state and legal policies; * Monitor, review, and approve financial transactions within adoption subsidy policy guidelines; * Maintain data in computer system for administrative reporting purposes. City of Richmond Department of Social Services employees are considered essential personnel may be required to work during inclement weather and times of declared emergencies. Qualifications, Special Certifications and Licenses KNOWLEDGE, SKILLS, AND ABILITIES: Considerable knowledge in principles and practices in the human services field, including knowledge of programs, social-economic trends, and behaviors that impact the delivery of human services; and State and local policies and procedures, laws, and regulations. Demonstrated skills in advocating and counseling; administering individual and family assessments and interpreting results; Interviewing; Case management, including reporting and documenting; and Oral/written communication. Demonstrated ability in understanding and interpreting policies, procedures, regulations, and laws; thinking critically; manage time effectively; make sound judgments; problem solve; and analyze, assess, and evaluate data. MINIMUM TRAINING AND EXPERIENCE: * Bachelor's degree in a Human Services field OR Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia) * Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS: * Valid Commonwealth of Virginia Driver's License with a satisfactory driving record. PREFERRED TRAINING AND EXPERIENCE: * Strong case management skills; * Strong oral and written communication skills; * Knowledge of community resources available to clients; * Strong collaborative skills, * Ability to interpret policy; and the ability to work with a diverse population; * Prior experience in adoptions search or recruitment process; * Collaborative experience with both public and non-profit adoption agencies; * Experience with State adoption policies and processes; * Knowledge of the FAPT process and local/regional resources for children and families. Equal Employment Opportunity Statement The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at ************************. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. The City of Richmond Values Veterans. We are an official V3 Certified Company. The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements: * Virginia Retirement System (VRS) * Language Incentive * Referral Bonus * Tuition Assistance Program Description The City of Richmond Department of Social Services is seeking a highly qualified candidate to fill the vacancy of Family Services Specialist II in the Reunification and Permanency Unit. The incumbent is responsible for individual and family needs assessments, case plan development and implementation, resource referrals, and client advocacy. Duties include but are not limited to * Developing service plans and providing case management for children and families; * Determining eligibility and setting up service payments; * Coordinating foster care and adoption placements; * Working to promote reunification/permanency through implementation of current social work best practice models; * Working with the Courts, Children's Services Act (CSA) Office, and community agencies to ensure that children in foster care are safe, appropriately placed, and have access to necessary resources; * Recording case file information electronically ensuring accuracy in a timely manner; * Engaging various family components by developing relationships with clients served; * Responding to and managing on-call duties; * Other related duties as assigned. City of Richmond Department of Social Services employees are considered essential personnel may be required to work during inclement weather and times of declared emergencies.

Salary $54,330.43 - $90,550.51 Annually Job Type FT Hourly W BN Job Number 26-00210 Department Neighborhood & Community Svcs Opening Date 01/24/2026 Closing Date 2/6/2026 11:59 PM Eastern Pay Grade S19 Posting Type Open to General Public * Description * Benefits * Questions Job Announcement Join our team at the Department of Neighborhood and Community Services and help support our mission to partner with communities, families, and individuals to provide opportunities to access a continuum of resources that promote equity and create positive outcomes for people of all ages and abilities. Our vision is to see connected communities where all individuals and families are supported and empowered to thrive. Under the direction of the Family and Community Engagement Manager (Child Care Specialist II), the Family Service Worker plays a vital role in supporting families enrolled in Head Start and Early Head Start programs. This position ensures families receive comprehensive services that promote child development, family well-being, and community engagement. Some local travel is required to fulfill work-related responsibilities, including but not limited to home visits, center visits, and training events. Key responsibilities of this position include but are not limited to: * Relationship-building and Collaboration with Families * Engage families of enrolled children in activities and services that support parents as their children's primary nurturers, experts, and teachers, to promote and sustain children's learning and development, as well as long-term family well-being through Family Partnership Agreement (FPA) opportunity. * Build trusting relationships with families and provides support and access to services that are responsive to each family's goals, living situation, cultures, beliefs, values, languages, practices, and traditions. * Partner with families to learn about their strengths and identify resources that can advance them toward their goals for themselves and their children. * Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) * Maintain child attendance records; communicate with families and teaching staff about attendance; provide support for attendance challenges. * Community Partnerships and Engagement * Identify and develop ongoing collaborative relationships with community partners to help support family access to community resources in a professional manner. * Provide community resource information to families while tailoring information in response to each family's goals and needs. * Recordkeeping and Data-informed Services * Document and track child and parent information in the program's data management system, including but not limited to case notes, health data, enrollment data, and program information data to support family and program goals. * Maintain policies, guidelines, and expectations to protect the confidentiality and privacy of families' data. * Professional Growth * Participate in training events, staff meetings, and ongoing professional development opportunities to learn about the role and develop the skills needed to work effectively with children and families. * Participate in reflective supervision, reflective practice, and peer-to-peer learning groups. Illustrative Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.) Maintains knowledge of current public assistance and employment policies and applies, explains and interprets federal, state, and local policies to clients, service providers, attorneys, the public, and other interested parties; Conducts in-depth interviews of clients to determine and reassess eligibility of clients for financial, publicly supported medical services and/or medical public assistance programs; Performs client needs assessments to aid in making appropriate referrals to other services; Works with clients to assist with gathering the information required to establish eligibility; Compiles and maintains data and documents and may prepare written narratives to support eligibility determinations; Ensures timely processing of applications to meet client needs and program policy mandates; Uses various forms of automated technology to document, obtain, and verify information, to generate reports, and to authorize benefits and services for clients; providers, attorneys, the public, and other interested parties; Assists clients in obtaining the resources necessary to meet emergency needs; Assists clients in obtaining services and coordinates these with other service providers as needed; Coordinates and manages clients' participation in a variety of services; Participates in case staffing with other County staff or community organizations to assess and address needs of clients; Prepares appeal documents and may represent the agency in administrative appeals filed by clients; Determines client's employment needs in order to develop a plan of service to move them towards self-sufficiency; Assists job seekers with job search and resume development. Required Knowledge Skills and Abilities (The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) Knowledge of basic human behavior and social problems; Knowledge of complex federal, state and local laws governing public assistance and welfare reform; Ability to read, interpret and apply complex program policies and procedures; Ability to communicate effectively, both orally and in writing; Ability to make mathematical computations; Ability to schedule, organize and manage workload sufficient to meet deadlines; Ability to use automated technology to establish and maintain case records; Ability to handle multiple deadlines, computer systems, high volume of client contact, high caseloads, and competing priorities; Ability to establish and maintain effective working relationships with clients, co-workers and other human service providers; Ability to work effectively with people under stress and those from various socioeconomic and cultural backgrounds; Ability to maintain professional ethics related to confidentiality of client information; Ability to provide excellent customer service; Ability to work in a team environment; Ability to maintain flexibility; Ability to manage a complex caseload; Ability to assess client needs through collection and analysis of employment history and other personal, family and cultural information; Ability to use supportive counseling techniques to enhance and develop clients' problem-solving capabilities. Employment Standards MINIMUM QUALIFICATIONS: Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") Graduation from an accredited four-year college or university with a bachelor's degree, plus one year of professional work experience in human services or a related field. NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer. A tuberculosis (TB) screening upon hire. Additional Work Schedule Requirements: Must be flexible to meet program needs. Occasional evening and/or weekend work may be required PREFERRED QUALIFICATIONS: * Head Start and/or Early Head Start experience. * Experience implementing parent curriculums, providing parent education, and facilitating groups. * Experience utilizing database systems to document case notes. * Experience assessing the needs and strengths of clients/families, creating family partnership agreements with clients/families, and connecting clients/families to community resources and referrals. PHYSICAL REQUIREMENTS: Work is generally sedentary in nature; however, incumbent may be required to do some walking, standing, bending, and carrying items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview and may include exercise. Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY ************. ******************************* EEO/AA/TTY. #LI-LD1

Virginia Beach Department of Human Services is seeking candidates for the position of Human Services Family Services Specialist II in the Resource Development Unit. This position is primarily responsible for providing the recruitment, preparation and assessment of families seeking to become licensed foster/resource parents with the agency. Representative Duties: * Partner with the Placement Resource Recruiter with planning, organizing, and participating in community outreach and marketing activities designed to promote fostering children that are in temporary custody of the VBDHS. * Participate with scheduling and coordinating recruitment events in places such as church functions, PTA, malls, festivals, online etc. * Answering incoming recruitment calls from the public. * Document names and addresses on call log, send referral emails to applicants inviting them to initial information sessions. * Schedule and complete in-home consultations with potential resource applicants prior to invitation to training class. * Co-facilitate pre-training information sessions (orientation) and co- facilitate National Training and Development Curriculum (NTDC) for Foster and Adoptive Parents. * Assess applicants throughout the training and write their Mutual Family Assessment. * Assist with conducting Permanency Assessment Tools (PAT) assessments for potential kinship and fictive kinship foster parents. * Assist with planning and implementing resource parent retention activities to include participation in in-service training. * Assist in planning, scheduling and conducting retention activities to strengthen the relationships between resource parent providers and family services specialists. * Facilitating communication with resource parents in offering supports needed for their successful transition into resource parenting. * Provide documentation of conversations in OASIS and follow up with Resource Home Human Services Supervisor. Assist permanency Family Services Specialist as needed. * Assist unit placement coordinator with placement of children entering foster care. * Continue to support newly approved resource parents through weekly check-ins, offering additional training as needed. The City offers a generous benefits package which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid Leave. A $3,000 hiring bonus is being offered for this position. Hiring bonuses shall only be for new hires of original full-time employment or reemployment as defined in Human Resources Policy No. 5.0. * $500 will be awarded in the first paycheck. * $1000 will be awarded upon completion of the six (6) month interim performance evaluation with an overall rating of "Meets Expectations". * $1,500 will be awarded upon completion of the employee's one (1) year probationary period and a performance evaluation with an overall rating of "Meets Expectations".

The City of Virginia Beach Department of Human Services is seeking a talented individual to perform professional casework duties to include conducting initial assessment interviews to determine employability, provide supportive services in the form of childcare services, transportation assistance, and other costs associated with employment, and use the Virginia Case Management System to track cases. Candidates should have knowledge of social work principles, practices, and ethics, specifically Social Services/Employment Services knowledge. A $3,000 hiring bonus is being offered for this position. Hiring bonuses shall only be for new hires of original full-time employment or reemployment as defined in Human Resources Policy No. 5.0. * $500 will be awarded in the first paycheck. * $1000 will be awarded upon completion of the six (6) month interim performance evaluation with an overall rating of "Meets Expectations". * $1,500 will be awarded upon completion of the employee's one (1) year probationary period and a performance evaluation with an overall rating of "Meets Expectations". Duties for the Family Services Specialist I will include, but are not limited to: * Perform timely assessments to identify clients'/families' needs, strengths, and barriers to self-sufficiency for the Virginia Initiative for Education and Work (VIEW) Program. * Conduct initial assessment interviews to determine employability and to identify employment barriers. * Develop service plans to include identifying and prioritizing needs and developing target dates for the completion of components and objectives. Provide resources and services to address barriers. * Interpret assessment results to address career interests, strengths, abilities, and employability; provide in-depth employment and supportive counseling as needed; update service plans. * Perform reassessments at prescribed intervals to ensure satisfactory progress, track progress in the electronic case management system. * Initiate sanctioning actions when needed and notify financial assistance workers as necessary; Prepare appeal summaries and attend benefits appeals hearings. * Work with persons experiencing homelessness to screen and assess needs and provide employment services and resource referrals in coordination with a team at the Housing Resource Center. * Thorough knowledge of human services programs and policies including federal, state, and local regulations. Knowledge of programs, social economic trends and behaviors that impact the delivery of human services. * Document case narratives within three business days. * Use the Virginia Case Management System (VaCMS) to open cases, manage, update and monitor cases; provide a monthly update of activity status by the 8th of each month. * Attend in-services, trainings, conferences and may represent the agency on committees and task force groups. The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid Leave.

The City of Virginia Beach, Department of Human Services (DHS) seeks an experienced Family Services Specialist II that will be responsible for providing case management services for children and families that have or have had, involvement with Child Protective Services investigations or family assessments. Case management services may be provided for ongoing prevention services as well as post foster care cases. This position will focus specifically on cases involving Domestic Violence. The Family Services Specialist II (FSS II) must have the knowledge, skills, and family engagement tools that will allow them to provide services to the most complex family dynamics and families that have experienced a high-level trauma. The FSS II must be able to work as part of a multidisciplinary team facilitating a team approach with services providers in partnership with the families being services. In this position the FSS II will maintain a caseload of Domestic Violence associated In Home cases and provide focused training for staff members on how to work with families experiencing Domestic Violence. In addition, the FSS II will conduct groups for the community to prevent or reduce domestic violence. Duties: * Work a variety of hours to be able to attend trainings, staff meetings, attend court hearings. Perform standby on-call duties after normal business hours. * Document client contacts and interaction in a variety of digital case management applications. * Consult with supervisory team members, and city attorneys regarding the safety, wellbeing, and permanency of children. * Assess child safety and risk utilizing a variety of structured decision making tools, interviews, and observations. * Intervene to protect abandoned, and neglected, and physically abused children. * Prepare strengths-based service and action plans in partnership with families and community partners. * Refer clients to services in the community designed to enhance strengths and address parenting capacity issues. * Separate children from situations where the child is in imminent danger. Separations may include foster care or relative placements. * Participate in and facilitate family partnership meeting and team consultation meetings. * Present family cases before the Family Assessment & Planning Team. * Attend pertinent court hearings, prepare court documents, and testify in court hearings. * Standby-on-call CPS responsibilities after normal business hours on a rotating basis. The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and paid leave. The selected candidate will qualify for a $3,000 hiring bonus! Hiring bonuses shall only be for new hires of original full-time employment or reemployment as defined in Human Resources Policy No. 5.0. * $500 will be awarded in the first paycheck. * $1,000 will be awarded upon completing the six (6) month interim performance evaluation with an overall rating of "Meets Expectations". * $1,500 will be awarded upon completing the employee's one (1) year probationary period and a performance evaluation with an overall rating of "Meets Expectations".

Conducts CPS Investigations in serious and criminal child abuse cases including, child fatalities and trauma involving serious injury and sexual abuse. Works as part of the Child Abuse Multidisciplinary Team investigating with Law Enforcement and working with the Commonwealth's Attorney in cases where prosecution is warranted. Links and refers children and families to appropriate services related to child protective services and child welfare. Maintains completed work in CPS meeting the required 45 days' time frame with some extensions to 60 days. Provides crisis intervention and response in accordance to Structured Decision-making (SDM) guidelines. Completes immediate safety assessments within 24 hours of first contact with the child and family and ongoing safety and risk assessments. Trains and utilizes Structured Decision making (SDM) tools to determine priority response and risk. Day to day tasks include: training and mentoring staff, engaging individuals and families in service planning, linking with appropriate and timely services, and providing referrals and purchased services to enhance family functioning and self-sufficiency. Trained as a Family Partnership Facilitator and assists within child welfare as facilitator of FPM. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of four years of appropriate and related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record in compliance with City Driving Standards. SPECIAL REQUIREMENTS: Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications * Experience with Preventive In-Home - Family Assessments and investigations in employment with Local Department of Social Services in Virginia or other states' Child Protective Services. * 3-4 years of experience of case management * Testifies in criminal and civil cases; prepares court ordered home assessments and custody home studies * Conducts intensive in-home counseling * Bachelor's in Social Services (BSW) and/or Master's in Social Services (MSW) are preferred.

Family Service Specialist I - Foster Care - Familiar with Virginia foster care policy, Vemats, Harmony, and foster care case management. The purpose of the position is to provide a pool of foster parents and/or provide support and assistance to agency clients for the area of responsibility. The position is responsible for recruiting, applicant/client assessment, planning, counseling, education/training, monitoring, and reporting. The position works within a general outline of work to be performed; develops work methods and sequences under general supervision. TYPICAL TASKS Conducts interviews or investigations and makes client/family assessments; formulates and implements plan; screens interstate referrals; sends out and reviews home study information. Provides individual and group counseling for client and family. Prepares purchase orders for client services, and negotiates provider rates; confirms provider availability and service authorization; verifies client information; processes invoices for payment. Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family/prior custodians; makes referrals for other social services. Conducts home visits to supervise, observe, and document family interactions, activities, and environment; establishes schedule with parents/prior custodians for child visitation. Provides direct services to clients/families including teaching basic living, parenting, budgeting, or employment skills, providing mediation counseling, and accompanying clients to appointments. Collects and compiles information/data, and prepares periodic and special reports; maintains files/records for area of responsibility; develops program forms. Provides emergency services/crisis intervention for clients/families; protects clients through court involvement; testifies at local, state, and judicial appeals; provides client placement as needed. Conducts pre-service foster parent orientations and classes to evaluate/screen applicants; recruits and conducts training classes and orientations for volunteers. Provides information to public on eligibility requirements and available services for assigned area. Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying. Conducts training classes for service providers; certifies and recertifies approved providers; attends professional workshops and seminars to improve professional skills. Rotates through various service provider roles in such areas as CPS , foster care, and adoption. Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . SPECIAL REQUIREMENTS : Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications Familiar with Foster Care within the State of Virginia. Familiar with creating spreadsheets and utilizing Microsoft suites to communicate via email and remain compliant with your case management requirements. Work Schedule Monday - Friday; 8 am - 5 pm; Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

The City of Chesapeake Department of Human Services is seeking experienced Child Protective Services ( CPS ) Family Services Specialists that under the supervision of a Family Services Supervisor will be responsible for case management duties associated with conducting CPS assessments and investigations. The selected candidate will: Investigate CPS referrals concerning allegations of child abuse/neglect, assess child safety and risk utilizing a variety of structured decision-making tools, interviews, and observations. Prepare court documents related to child safety and appear in a variety of court hearings to testify in cases. Make sound decisions pertaining to child safety to include removing children from their home and placing children with relatives or in foster care. Collaborate with law enforcement, mental health professionals, and emergency medical services partners when conducting CPS investigations and assessments. Support a demanding caseload to include investigations and family assessment referrals. Model professional behavior and best practices from the Virginia Services Practice Model. Complete tasks related to Child Protective Services Intake procedures. Have strong attention to detail and be able to work in a fast paced environment. Other duties include, but are not limited to: Conducts interviews or investigations and makes client/family assessments; formulates and implements plan; screens interstate referrals; sends out and reviews home study information. Provides individual and group counseling for client and family. Prepares purchase orders for client services, and negotiates provider rates; confirms provider availability and service authorization; verifies client information; processes invoices for payment. Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family/prior custodians; makes referrals for other social services. Conducts home visits to supervise, observe, and document family interactions, activities, and environment; establishes schedule with parents/prior custodians for child visitation. Provides direct services to clients/families including teaching basic living, parenting, budgeting, or employment skills, providing mediation counseling, and accompanying clients to appointments. Collects and compiles information/data, and prepares periodic and special reports; maintains files/records for area of responsibility; develops program forms. Provides emergency services/crisis intervention for clients/families; protects clients through court involvement; testifies at local, state, and judicial appeals; provides client placement as needed. Conducts pre-service foster parent orientations and classes to evaluate/screen applicants; recruits and conducts training classes and orientations for volunteers. Provides information to public on eligibility requirements and available services for assigned area. Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying. Conducts training classes for service providers; certifies and recertifies approved providers; attends professional workshops and seminars to improve professional skills. Rotates through various service provider roles in such areas as CPS , foster care, and adoption. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires aminimum of four years of appropriate and related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . SPECIAL REQUIREMENTS : Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications Current experience working for Virginia Department of Social Services ( VDSS ) or have prior VDSS experience in Child Protective Services ( CPS ) 3-5 yrs Experience in Child Welfare that includes crisis and/or trama 2 yrs Experience or knowledge of OASIS and/or Peer Place 2 yrs Experience writing service plans, reports, or other related types of reports Work Schedule 3:30 pm - 12 am Monday - Thursday; Friday 8am-5pm (schedule varies depending on operational needs). Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

In-Home is an alignment of CPS Ongoing and Prevention Services that prioritizes family preservation through meaningful partnerships with families and their support systems to ensure child safety, permanency, and well-being. In particular, In-Home structures all case practices around three child safety scenarios: a child living in his or her own home; a child living temporarily with a relative (kin); or a child living long-term with a relative (kin) with regular visitation with parents. In-Home services focus on specific, integrated strategies directed towards teaming engagement efforts, collective, streamlined assessment decision-making, behavior-based safety goals, and needs-driven service provision. The purpose of the position is to supervise staff and/or provide support and assistance to agency clients for the area of responsibility. The position is responsible for staff supervision and/or client assessment, planning, counseling, education/training, monitoring, and reporting. The position works within broad policy and organizational guidelines; independently plans and implements projects; reports the progress of major activities through periodic meetings. ESSENTIAL TASKS The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary. Conducts interviews or investigations and makes client/family assessments; formulates and implements plans; initiates and processes eligibility referrals. Supervises staff and/or volunteers, including training, assigning and evaluating work, counseling, and disciplining. Provides individual and group counseling for client and family; assists staff with crisis management. Oversees programs and activities relating to resources and volunteers. Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family; makes referrals for other social services. Conducts home visits to supervise, observe, and document family interactions, activities, and environment. Approves expenditures for assigned area; provides fiscal data for preparation of annual budgets. Provides direct services to client/family including teaching basic living, parenting, budgeting, or employment skills, and providing mediation counseling and transportation. Collects and compiles information/data, and prepares routine and specialized reports; maintains files/records for area of responsibility. Investigates/establishes collateral contacts. Provides emergency services/crisis intervention for clients/families; prepares reports and documentation for court hearings; testifies in court; provides client placement as needed. Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying. Conducts workshops for teens; attends professional workshops and seminars to improve professional skills. Selected applicants must be able to work after hours if needed to complete home visits and ensure service needs are being met. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires a minimum of four years of appropriate and related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . SPECIAL REQUIREMENTS : Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care; Performs investigative duties to include screens referrals for validity; Transports children to placements, meetings, therapy sessions, doctor and dental appointments, and for visitation with families; Attends court, testifies in court and coordinates cases with attorneys Interviews all parties involved; assesses immediate and long-term dangers/risks to children; Develops written services plan documenting goals, objectives and details of the services provided for each case; Provides program administration and caseload management services; Conducts visits and maintains contact with other professionals; Accompanies victims and their families to court appearances; Serves as support for the family; files petitions; Testifies in criminal and civil cases; prepares court ordered home assessments and custody home studies; Establishes and maintains case records; Work Schedule 8 am - 5 pm/Monday -Friday. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

* DO NOT APPLY THROUGH CITY OF SUFFOLK WEBSITE* Applications for this position MUST be submitted electronically through the state of Virginia website below: . Apply HereApply Here

Are you seeking a challenging yet rewarding position? Prince William County Department of Social Services, Advocacy, Prevention and Protection Division, is seeking a compassionate, detail-oriented Human Services Caseworker to join our Child Protective Services (CPS) and Adult Protective Services (APS) Hotline Call Center team. In this vital role, you will be the first point of contact for individuals reporting concerns about child and adult abuse and neglect. Your work directly supports the safety and well-being of vulnerable children, adults, and seniors in our community. If you're ready to use your skills to create positive change and stand up for those who need it most, we invite you to apply and become part of our mission. About This Role: This role will require the following: * Receiving and screening reports of abuse, neglect, or exploitation to determine the validity of the report. * Integrating information from multiple sources and preparing reports that are accurate, concise, and professional. * Communicating clearly with callers, including listening carefully, asking appropriate questions, providing education, and documenting information * Entering data into several online reporting systems, including OASIS and Peer Place, within required response guidelines. * Participating in educating the community mandated reporters regarding their responsibilities to report abuse or neglect The ideal candidate will have experience in the following areas: * Knowledge of local, state, and federal child and adult welfare policies and practices, and the ability to correctly interpret policy * Excellent skills in researching, following up on unanswered questions, and making sure to have the "whole picture" before forming conclusions * Strong knowledge of both CPS and APS policies, as well as familiarity with resources and services available * Emotional resilience and the ability to make sound decisions under pressure Minimum Requirements: Bachelor's degree in a human services field; OR a minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a human services area. Preferences: Three or more years of experience exercising independent judgement while working within established policies and procedures Two or more years of experience in the following: * Educating mandated reporters on their legal responsibilities to report abuse or neglect * Providing crisis intervention to clients, preferably in child and/or adult welfare settings * Managing CPS and/or APS allegations, including intake, assessment, and documentation * Entering data into online reporting systems, including OASIS and Peer Place * Assessing risk and ensuring the safety of children and families Knowledge of local, state, and federal adult and child welfare policies and practices. Ability to remain calm and effective in high-stress or crisis situations. Strong verbal and written communication skills, including the ability to document information clearly and accurately. Bilingual proficiency in English and Spanish Special Requirements: * All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster. * Candidates must pass criminal history, child protective services and DMV background checks. * Resource/foster parents for youth in the Prince William foster-care program may not be employed by the Prince William Dept of Social Services. Resource/foster parents for youth from other localities are welcome to apply. * Staff in this position must possess a valid driver's license and be eligible to drive for work. Work Schedule: * 37.5 hours per week M-F. May be required to work outside of standard business hours. * This position is not eligible for telework. Hiring Salary Range: $70,921.50 to $97,968.00 We also offer great benefits including: * Retirement from the Virginia Retirement System (VRS) * 401a and 457 retirement savings and investment plans * Paid Annual Leave * Paid Personal Leave * Paid Sick Leave * Paid Holidays * Optional Group Medical and Dental Health Plans * Optional Group Life Insurance * An Employee Assistance Program (EAP) * Career Development Opportunities Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information. NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety ,Click here for the class description Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE!

Do you have a passion for supporting individuals experiencing homelessness and helping them move toward independence and self-sufficiency? If so, consider joining our team. The Prince William County Department of Social Services, Homeless Services Division, is seeking a motivated Human Services Caseworker to support Human Services Managers in reducing homelessness and assisting individuals in securing safe, stable housing. The ideal candidate will have experience working with at-risk populations in a human-services environment and a demonstrated ability to address and overcome barriers faced by individuals experiencing homelessness. This role requires a positive, solutions-oriented approach, the ability to manage multiple priorities, and a strong working knowledge of community-based resources. About This Role: This role is primarily responsible for providing case management services to participants residing at the 24/7 Ferlazzo Emergency Shelter, ensuring services are delivered in a safe and effective manner. This position reports to the Senior Human Services Caseworker and is responsible for completing intake documentation, conducting initial assessments, developing housing plans, and referring participants to appropriate social services programs and community agencies. In this role, you will have the opportunity to make a meaningful impact while supporting positive, lasting change in the lives of those you serve. This position requires a high level of responsibility and the ability to work independently with minimal supervision, while also working effectively in a team-based environment. Candidates must demonstrate strong management and organizational skills, effective interpersonal, written, and verbal communication skills, including the ability to present cases to an interdisciplinary team, and a solid understanding of homeless populations and the complex challenges they face. Minimum Requirements: High school diploma or G.E.D. and 5 years of experience in a human services or social services-related field. Preferences: Bachelor's degree in social work, human services, or a related field Two or more years of experience in the following areas: * Working directly with homeless individuals in an emergency homeless shelter setting * Collaborating with community-based partners that support homeless populations * Providing housing-focused case management services to individuals facing homelessness to include developing, maintaining, and documenting case records using unique identifiers, including assessments, case notes, and required data systems (e.g., MARS) * Preparing, monitoring, and evaluating individualized service plans * Identifying crisis situations and making referrals to appropriate staff 3 or more years of total case management experience to include the development of housing plans using SMART goals and objectives Working knowledge of community-based resources and service systems relevant to homelessness and housing stability Special Requirements: * Resource/foster parents for youth in the Prince William foster care program may not be employed by the Prince William Department of Social Services. Resource/foster parents for youth from other localities are welcome to apply. * All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster. * Candidates must pass criminal history, child protective services, and DMV background checks. * Must possess a valid driver's license and be eligible to drive for work. Work Schedule: 37.5 hours per week flexible schedule, Monday to Friday 8:00 a.m. - 4:00 p.m. One teleworking day per week. Telework eligibility is subject to change as business needs warrant; there is no future guarantee of teleworking. Hiring Salary Range: $70,921.50 to $97,968.00 We also offer great benefits including: * Retirement from the Virginia Retirement System (VRS) * 401a and 457 retirement savings and investment plans * Paid Annual Leave * Paid Personal Leave * Paid Sick Leave * Paid Holidays * Optional Group Medical and Dental Health Plans * Optional Group Life Insurance * An Employee Assistance Program (EAP) * Career Development Opportunities Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information. NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here. Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE!