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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Sacramento, CA | $41,217 | $19.82 |
| 2 | Saint Petersburg, FL | $35,048 | $16.85 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Retention Representative | $77,214 | $37 | - |
| 2 | Customer Care Consultant | $65,071 | $31 | - |
| 3 | Telesales Representative | $63,190 | $30 | - |
| 4 | Customer Engagement Specialist | $62,306 | $30 | - |
| 5 | Technical Service Representative | $55,827 | $27 | - |
| 6 | Customer Account Executive | $53,793 | $26 | - |
| 7 | Client Service Specialist | $52,147 | $25 | - |
| 8 | Client Specialist | $52,026 | $25 | - |
| 9 | Service Associate | $51,650 | $25 | - |
| 10 | Customer Solutions Specialist | $51,376 | $25 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | City of San Jos | $44,719 | $22 | 1 |
| 2 | City of Los Angeles | $44,629 | $21 | - |
| 3 | City of Seattle | $43,229 | $21 | 1 |
| 4 | City and County of Denver Government | $42,828 | $21 | - |
| 5 | City of San Antonio | $41,971 | $20 | 1 |
| 6 | Virginia Beach | $38,996 | $19 | - |
| 7 | City of Richmond | $38,811 | $19 | - |
| 8 | City of Jackson | $37,583 | $18 | - |
| 9 | City of Riverside | $37,542 | $18 | - |
| 10 | City of Vista, CA | $37,289 | $18 | - |
| 11 | City of Palmdale | $37,253 | $18 | - |
| 12 | City of Cincinnati | $37,210 | $18 | - |
| 13 | City of Portsmouth | $37,142 | $18 | - |
| 14 | Municipal Court-Criminal Div | $37,013 | $18 | - |
| 15 | City Of Miami | $36,486 | $18 | - |
| 16 | City of Hollywood,FL | $36,337 | $17 | 1 |
| 17 | City of Norfolk | $36,300 | $17 | - |
| 18 | City of Huntsville | $36,242 | $17 | - |
| 19 | Hanover County | $35,354 | $17 | - |
| 20 | Oakland Public Library | $31,060 | $15 | - |